{"apiVersion":"2.2.13","documentationUrl":"https:\/\/jobi.cy\/apidocs","friendlyNotice":"Thanks for using the Jobicy API in your projects! Please make sure Jobicy is clearly credited as the source and that users are redirected to our website to apply for jobs. Note that listings are published in the API with a slight delay after appearing on our site. As our data doesn’t change frequently, we recommend fetching the feed a few times per day. Excessive requests may result in restricted access. Thanks for your understanding!","jobCount":100,"xRayCache":"1c51086bf5078c643d059a136a274ba5","clientKey":"f8662272cd5719af7d589369007d97943e1e9ac588d09e3f86878900d895dcea","lastUpdate":"2026-05-13T17:50:33+00:00","appliedFilters":{"count":100},"jobs":[{"id":143814,"url":"https:\/\/jobicy.com\/jobs\/143814-korean-customer-support-agent-gaming","jobSlug":"143814-korean-customer-support-agent-gaming","jobTitle":"Korean Customer Support Agent – Gaming","companyName":"Keywords Studios Plc","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/874a900d-221-1.jpg","jobIndustry":["Customer Success"],"jobType":["Full-Time"],"jobGeo":"South Korea","jobLevel":"Any","jobExcerpt":"Imagine more for your career in games! How about working for a gaming company that is constantly evolving? Are you looking for an employer who listens to your needs and...","jobDescription":"<h2>Imagine more for your career in games!<\/h2>\n<ul>\n<li>How about working for a gaming company that is constantly evolving?<\/li>\n<li>Are you looking for an employer who listens to your needs and provides a casual and supportive working environment?<\/li>\n<\/ul>\n<p>That’s perfect! We might be the answer to your needs. At <strong>Keywords Studios<\/strong>, we understand that not everyone has experience in the gaming field, but if you're armed with linguistic skills, equipped with passion and willingness to help others, we want to hear from you! <\/p>\n<h2>About us<\/h2>\n<p><strong>Keywords Studios <\/strong>has been present on the gaming market for <strong>25 years<\/strong> now and we are not stopping there! Right now, we are <strong>the leading provider<\/strong> of end-to-end services for the gaming and entertainment industries. We help our clients bring their stories to life by offering a wide range of solutions, from art and audio to testing, localization and finally - <strong>Player Support <\/strong>. As a Keywords employee, you will have the opportunity to work on some of the most popular games in the world, standing hand by hand with players, while also developing your skills and career. You will also be guided by our Leadership Principles, which define what success looks like at Keywords and how we can achieve it <strong>together<\/strong>. These principles are: <\/p>\n<ul>\n<li> <strong>Power of Partnership:<\/strong> We work as one team with our clients and support them with passion and purpose.<\/li>\n<li> <strong>One Keywords:<\/strong> We use our global network and local studios to deliver efficient and high-quality services by working as one team.<\/li>\n<li> <strong>Raise the Game:<\/strong> We innovate and improve to help our clients and the industry succeed.<\/li>\n<li> <strong>Embrace an Open World:<\/strong> We value diversity and inclusivity in our global community and create world-class entertainment.<\/li>\n<li> <strong>Trust Through Transparency: <\/strong>We communicate and act with honesty, integrity and accountability.<\/li>\n<\/ul>\n<p><strong>If you share these values and want to join our growing network of studios, apply now and become part of the Keywords family.<\/strong><\/p>\n<h2><\/h2>\n<h2>What will be your daily tasks? As a Player Support Agent(Customer Support Agent):<\/h2>\n<ul>\n<li>You will provide top-notch assistance to our players by solving their queries about the game and providing excellent customer service.<\/li>\n<li>You'll be using your investigative skills and working with our ticketing system to help players with their game-related issues. You'll be responding to their inquiries through email and chat, but don't worry, <strong>you won't be taking any phone calls!<\/strong> <\/li>\n<li>Collaboration is essential in this role. You'll work closely with our internal teams to assist with project-related requests and provide feedback to their development team. You will be the voice of the product and the ear on the ground.<\/li>\n<\/ul>\n<h2><\/h2>\n<h2>You are an ideal candidate for this position if: <\/h2>\n<ul>\n<li>You have <strong>excellent Korean language skills<\/strong>, especially in writing. You can communicate fluently and confidently in <strong>Korean at a C1-C2 level<\/strong>. <\/li>\n<li>You are <strong>proficient in English <\/strong>and can use it daily to interact with your colleagues. Keywords is a global and diverse company, so English is the common language for collaboration. <\/li>\n<li>You are familiar with either MS Office or Google Suite apps and can use them effectively. <\/li>\n<li>You are ready to work full-time, 5 days a week, which may include weekend-days (Saturday and Sunday) as well as shifts availability.<\/li>\n<\/ul>\n<h2><\/h2>\n<h2>Optionally, it would be great if:<\/h2>\n<ul>\n<li>You have some previous experience in Customer Service, but it’s not a 'must’, as we provide a full training.<\/li>\n<li>You are passionate about video games - this can make your job a lot more enjoyable for you, however it is not crucial.<\/li>\n<\/ul>\n<h2><\/h2>\n<h2>The steps of our recruitment process:<\/h2>\n<ol>\n<li> <strong>Interview<\/strong> via Google Meet with one of our recruiters (remote). For some projects there might be a second interview with a Team Lead or an Operations Manager.<\/li>\n<li> <strong>Online language assessment<\/strong> (Korean and English) to better evaluate your written skills - you’ll receive an invitation email on your inbox<\/li>\n<\/ol>\n<p>Our recruitment process is fully online and remote. If you're interested in joining our team, we highly encourage you to apply.<\/p>\n<p>That would be it from us - now we are waiting for your move!<\/p>\n<p><strong>#imaginemore<\/strong><\/p>\n<p><strong>Requirements<\/strong><\/p>\n<ul>\n<li>Interest in video game<\/li>\n<li>Excellent linguistic skills in Korean<\/li>\n<li>Business level of linguistic skills in English<\/li>\n<\/ul>\n<p><strong>Working hours:<\/strong><\/p>\n<p>Shift Schedule of the below hours. <\/p>\n<ul>\n<li>15:00 - 24:00 KST (Korea Standard Time) 8 hours of work + 1 hour of break<\/li>\n<li>16:00 - 01:00 KST (Korea Standard Time) 8 hours of work + 1 hour of break<\/li>\n<\/ul>\n<p><strong>Working days: <\/strong><\/p>\n<p>5 days a week Monday to Friday<\/p>\n<p><strong>Benefits<\/strong><\/p>\n<ul>\n<li>4 National Insurances<\/li>\n<li>Group Health Insurance<\/li>\n<li>Annual leave<\/li>\n<li>Paid Sick Leave<\/li>\n<li>Paid Marriage Leave<\/li>\n<li>Seasonal Gift Bonus<\/li>\n<li>Employee Assistance Program<\/li>\n<\/ul>\n<p><strong>Employment type<\/strong><\/p>\n<ul>\n<li>6-Month contract<\/li>\n<\/ul>\n<p><strong>Privacy Agreement:<\/strong><\/p>\n<p>By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at <a href=\"https:\/\/www.keywordsstudios.com\/en\/applicant-privacy-notice\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">https:\/\/www.keywordsstudios.com\/en\/applicant-privacy-notice\/<\/a> .<\/p>","pubDate":"2026-05-13T17:50:33+00:00"},{"id":143813,"url":"https:\/\/jobicy.com\/jobs\/143813-customer-success-japan","jobSlug":"143813-customer-success-japan","jobTitle":"Customer Success – Japan","companyName":"Elevenlabs","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/e01b4c5d-221.png","jobIndustry":["Customer Success"],"jobType":["Full-Time"],"jobGeo":"Japan","jobLevel":"Senior","jobExcerpt":"About ElevenLabsElevenLabs is an AI research and product company transforming how we interact with technology.We launched in January 2023 with the first human-like AI voice model. Today, we serve millions...","jobDescription":"<h2>About ElevenLabs<\/h2>\n<p>ElevenLabs is an AI research and product company transforming how we interact with technology.<\/p>\n<p>We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.<br \/>We have expanded from voice into three main platforms:<\/p>\n<ul>\n<li>\n<p>ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.<\/p>\n<\/li>\n<li>\n<p>ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.<\/p>\n<\/li>\n<li>\n<p>ElevenAPI gives developers access to our leading AI audio foundational models.<\/p>\n<\/li>\n<\/ul>\n<p>Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.<\/p>\n<h2>How we work<\/h2>\n<ul>\n<li>\n<p><strong>High-velocity: <\/strong>Rapid experimentation, lean autonomous teams, and minimal bureaucracy.<\/p>\n<\/li>\n<li>\n<p><strong>Impact not job titles: <\/strong>We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.<\/p>\n<\/li>\n<li>\n<p><strong>AI first:<\/strong> We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.<\/p>\n<\/li>\n<li>\n<p><strong>Excellence everywhere: <\/strong>Everything we do should match the quality of our AI models.<\/p>\n<\/li>\n<li>\n<p><strong>Global team: <\/strong>We prioritize your talent, not your location.<\/p>\n<\/li>\n<\/ul>\n<h2>What we offer<\/h2>\n<ul>\n<li>\n<p><strong>Innovative culture:<\/strong> You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.<\/p>\n<\/li>\n<li>\n<p><strong>Growth paths: <\/strong>Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.<\/p>\n<\/li>\n<li>\n<p><strong>Learning &amp; development<\/strong>: ElevenLabs proactively supports professional development through an annual discretionary stipend.<\/p>\n<\/li>\n<li>\n<p><strong>Social travel<\/strong>: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.<\/p>\n<\/li>\n<li>\n<p><strong>Annual company offsite: <\/strong>Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.<\/p>\n<\/li>\n<li>\n<p><strong>Co-working<\/strong>: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.<\/p>\n<\/li>\n<\/ul>\n<h2>About the role<\/h2>\n<p>This role partners directly with enterprise customers building and deploying conversational agents on the ElevenLabs Agents Platform. The focus is hands-on execution - advising on agent design, personas, conversation flows, tool integrations, and voice customization to deliver clear business outcomes in production environments.<\/p>\n<p>You will guide customers through best practices for deploying and scaling agents across web, mobile, and telephony, and for integrating agents with existing data sources and systems. You will analyze agent performance data and conversational logs to identify friction points and optimization opportunities that improve accuracy, user experience, and reliability at scale.<\/p>\n<p>In parallel, you will own expansion outcomes across a defined portfolio of enterprise accounts. Success is measured by net revenue retention and sustained multi-product adoption. You will identify expansion opportunities, drive cross-sell through deeper agent usage, and partner with Sales, Engineering, and Customer Success to convert technical success into durable revenue growth and long-term customer commitment.<\/p>\n<h2>Requirements<\/h2>\n<ul>\n<li>\n<p>5-7 years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI\/ML products in Japan<\/p>\n<\/li>\n<li>\n<p>Familiarity and experience with building and deploying AI agents<\/p>\n<\/li>\n<li>\n<p>Familiarity and experience with API Integrations, and comfort and knowledge of navigating SDKs<\/p>\n<\/li>\n<li>\n<p>Proven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities<\/p>\n<\/li>\n<li>\n<p>Excellent problem-solving, technical, and analytical skills to address customer needs and concerns<\/p>\n<\/li>\n<li>\n<p>Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organization<\/p>\n<\/li>\n<li>\n<p>Strong understanding of the Japan market landscape and cultural nuances<\/p>\n<\/li>\n<li>\n<p>Self-motivated and able to work independently in a remote or distributed team environment<\/p>\n<p> <\/li>\n<\/ul>\n<p>#LI-Remote<\/p>","pubDate":"2026-05-13T17:46:14+00:00"},{"id":143811,"url":"https:\/\/jobicy.com\/jobs\/143811-talent-acquisition-specialist-2","jobSlug":"143811-talent-acquisition-specialist-2","jobTitle":"Talent Acquisition Specialist","companyName":"California Institute of Applied Technology","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/1f85abd8-221.jpeg","jobIndustry":["HR &amp; Recruiting"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Any","jobExcerpt":"DescriptionWork from Home (WFH) &#8211; Remote work must be performed while residing in CaliforniaCIAT Campus Locations: San Diego, CA and Albuquerque, NMReports to: VP of People &amp; CultureStatus: ExemptEmployment Type:...","jobDescription":"<p>Description<\/p>\n<p><strong>Work from Home (WFH)<\/strong> - <em><u><strong>Remote work must be performed while residing in California<\/strong><\/u><\/em><\/p>\n<p><strong>CIAT Campus Locations:<\/strong> San Diego, CA and Albuquerque, NM<\/p>\n<p><strong>Reports to:<\/strong> VP of People &amp; Culture<\/p>\n<p><strong>Status:<\/strong> Exempt<\/p>\n<p><strong>Employment Type:<\/strong> Full-time<\/p>\n<\/p>\n<p><strong>Job Summary<\/strong><\/p>\n<\/p>\n<p>As a Talent Acquisition Specialist, you will be responsible for sourcing, screening, and recommending qualified candidates, embodying and promoting CIAT's values, building strong talent pipelines, coordinating with hiring managers, conducting interviews to assess candidate qualifications, and supporting the pre-onboarding process to ensure a smooth and positive experience for new hires. You will also help execute recruitment strategies to meet hiring goals and ensure all recruitment activities comply with company policies and relevant regulations. By carrying out these responsibilities, you will play a crucial role in attracting and hiring talent to drive CIAT's continued success.<\/p>\n<\/p>\n<p><strong>Planning\/ Searching<\/strong><\/p>\n<ul>\n<li>Support the development execution of recruiting strategies in collaboration with Sr Talent Acquisition Specialist and hiring managers to attract top talent and meet organizational goals<\/li>\n<li>Assist interviewers, providing guidance on sourcing techniques, candidate engagement, and process optimization.<\/li>\n<li>Stay informed of industry trends, recruiting tools, and best practices, and sharing insights with the team to enhance overall recruitment success<\/li>\n<li>Support employment branding initiatives to enhance company visibility, reputation, and appeal to prospective candidates<\/li>\n<li>Support diversity, equity, and inclusion (DEI) recruitment strategies to ensure the organization attracts talent from diverse backgrounds<\/li>\n<li>Place and monitor advertisements to the target population, actively recruit using social media such as LinkedIn, job boards, online communities and staffing agencies<\/li>\n<li>Locate qualified applicants(passive) using databases, searches, online job boards such as Indeed, LinkedIn, networking events, etc.<\/li>\n<li>Utilize creative recruitment techniques by researching and recommending new sources for active and passive candidate recruiting<\/li>\n<li>Identify opportunities to increase employment brand recognition and partner with marketing department to update the careers page, social media outlets, and other platforms<\/li>\n<li>Communicate with managers and employees regularly to promote the referral program and internal opportunities<\/li>\n<li>Constantly refine and streamline the recruitment processes to ensure that amazing, talented, and qualified people are applying<\/li>\n<li>Work with hiring managers to maintain up to date job descriptions and understand the skills and competencies required for openings<\/li>\n<\/ul>\n<p><strong>Screening\/Interviewing<\/strong><\/p>\n<ul>\n<li>Support the recruitment lifecycle, helping ensure a seamless and positive candidate experience from application to onboarding<\/li>\n<li>Conduct phone and in person interviews to assess aligning values, ethics, attitudes and technical competency, providing detailed feedback to hiring teams<\/li>\n<li>Train hiring managers on advanced interviewing techniques, including behavioral-based and competency-based interviews, to maintain compliance and reduce bias<\/li>\n<li>Coordinate and implement processes to support candidates with accommodation requests during the interview process, ensuring accessibility and compliance with relevant laws and policies<\/li>\n<\/ul>\n<p><strong>General HR duties<\/strong><\/p>\n<ul>\n<li>Provide hiring managers information on market trends, salary benchmarks, and candidate availability<\/li>\n<li>Support compliance initiatives by ensuring adherence to all relevant employment laws and regulations during the hiring process<\/li>\n<li>Act as a trusted advisor for employee relations, proactively addressing concerns raised by candidates or employees to ensure a positive work environment<\/li>\n<li>Champion a high-performance culture by promoting employee engagement and morale initiatives<\/li>\n<li>Assist with audits, internal and external, and electronic naming and filing of documents<\/li>\n<li>Submit employee data reports when requested from management<\/li>\n<li>Respond to inquiries of employees about positions<\/li>\n<li>Support events and morale initiatives, championing employee participation in all HR initiatives<\/li>\n<li>Maintain employee confidentiality and protects operations by keeping human resource information confidential<\/li>\n<li>Adhere to CIAT’s compliance requirements to ensure all Federal, State, accreditation, and institutional policies and procedures are being met<\/li>\n<li>Follow communication guidelines to ensure high levels of customer satisfaction and professionalism<\/li>\n<li>Embody CIAT’s mission, vision, purpose and values<\/li>\n<\/ul>\n<p><strong>Assist with other projects as needed<\/strong><\/p>\n<ul>\n<li>Represent the company at industry events, career fairs, and conferences to build the organization’s network and employer brand.<\/li>\n<li>Assist with preparing reports to senior leadership, offering actionable recommendations to enhance team performance and outcomes.<\/li>\n<\/ul>\n<p>Requirements<\/p>\n<ul>\n<li>At least 3 years of talent acquisition experience preferred<\/li>\n<li>Agency or corporate recruiting experience in IT and\/or higher education industry is preferred but not required<\/li>\n<li>Bachelor’s Degree and\/or Certification in Human Resources preferred<\/li>\n<li>Preferred candidate location: San Diego, CA<\/li>\n<li>Strong sourcing ability utilizing job boards and social media<\/li>\n<li>Must be able to maintain an active and professional LinkedIn profile<\/li>\n<li>Solid ability to conduct different types of interviews (structured, competency based etc.).<\/li>\n<li>Hands on experience with various selection processes (video interviewing, phone interviewing, reference check etc.)<\/li>\n<li>Deep understanding of employment laws and regulations in relation to recruiting<\/li>\n<li>Self-starter, able to work effectively with minimal supervision while maintaining communication with supervisor and hiring managers<\/li>\n<li>Excellent written and verbal communication skills; excellent attention to detail and strong planning abilities<\/li>\n<li>Experience with Paylocity a plus<\/li>\n<li>Strong organizational and communication skills and the ability to manage multiple and rapidly changing priorities to meet the needs and expectations of employees<\/li>\n<li>Self-motivated with a strong work ethic; dedicated to quality, quantity, and timeliness of results<\/li>\n<li>Able to handle sensitive information with a high degree of confidentiality<\/li>\n<li>Possess high ethical standards, being an example of professionalism to others<\/li>\n<li>Demonstrated ability anticipate needs and exercise independent judgment<\/li>\n<li>Excellent analytical skills, problem resolution skills and general business acumen<\/li>\n<li>Proficient skills in MS Office software products, including Outlook, Word, Excel, PowerPoint, and MS Project and ability to learn additional software products<\/li>\n<li>Exhibits a high degree of flexibility in adapting to a rapidly changing environment<\/li>\n<li>Position may require work responsibilities outside of normal business hours to accommodate business needs and deadlines<\/li>\n<li>Reliable transportation to go on campus, attend seminars\/trainings, recruiting events, if required<\/li>\n<li>Must be able to embody CIAT’s mission, vision, purpose and values<\/li>\n<\/ul>\n<p><strong>Supervisory Responsibility<\/strong><\/p>\n<p>This position has no supervisory responsibilities.<\/p>\n<\/p>\n<p><strong>Position Type and Expected Hours of Work<\/strong><\/p>\n<p>This is a full-time position. Days and hours of work are Monday through Friday. Occasional weekend and evening hours may be required.<\/p>\n<\/p>\n<p><strong>Values<\/strong><\/p>\n<p>Values such as integrity, excellence, customer service, teamwork and mutual respect are some of those that remain constant, regardless of changes in our company. When identifying company values, it is important that those values are being demonstrated in the course of business each day. Our values set expectations for how employees and managers interact with every person while representing the company.<\/p>\n<ul>\n<li>We are <strong>passionate<\/strong> about education and student success.<\/li>\n<li>We value<strong> integrity<\/strong> and <strong>excellence<\/strong> in our employees and students.<\/li>\n<li>We treat ourselves and our students with <strong>dignity<\/strong> and<strong> respect<\/strong>.<\/li>\n<li>We believe in and encourage <strong>innovation<\/strong> at our school to better help our students succeed.<\/li>\n<li>We have a <strong>customer centric<\/strong> focus and we want people highly committed to achieving goals, where our success equals student’s success.<\/li>\n<li>We are <strong>accountable<\/strong> for our actions, and if errors occur, we focus on preventing future errors and moving forward.<\/li>\n<li>We have a <strong>growth mindset<\/strong>, always looking for ways to improve, with a sincere belief that every student can do better and achieve their goals.<\/li>\n<li>We expect every employee to be an example of <strong>conduct <\/strong>and <strong>professionalism<\/strong>, being a role model to students and colleagues.<\/li>\n<li>We commit to fostering an <strong>inclusive <\/strong>and supportive learning environment that respects the diversity of students' backgrounds, experiences, and perspectives.<\/li>\n<li>We foster <strong>lifelong learning<\/strong> and professional development.<\/li>\n<\/ul>\n<p><strong>Physical Demands<\/strong><\/p>\n<p>These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. <u>Reasonable accommodation<\/u> can be made to enable people with disabilities to perform the described <u>essential functions<\/u>.<\/p>\n<ul>\n<li>Ability to type, use a computer to search for information and input information while speaking on the phone is required.<\/li>\n<li>Requires daily use of a company computer and related software applications at a workstation.<\/li>\n<li>Requires completion of some tasks that require reaching, bending, grasping, and making repetitive hand movements in the performance of daily duties.<\/li>\n<li>Requires prolonged sitting and or standing at a workstation for 8 hours per day.<\/li>\n<li>Requires dependability and excellent attendance records.<\/li>\n<li>The employee will be required to compute simple to simple mathematical calculations as a normal part of this role.<\/li>\n<\/ul>\n<p><strong>Work Environment<\/strong><\/p>\n<p>While performing the responsibilities of this remote position, the job holder will work in a home office environment. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job. This role routinely involves using standard office equipment such as computers, phones, and virtual communication tools. Employees are expected to ensure that their home office is a safe and ergonomic working environment, as the company will for employees working on campus.<\/p>\n<p>Employees must maintain data security and confidentiality in accordance with company policies and use secure connections for all work-related activities. Expectations regarding work hours, availability, and time tracking will be clearly communicated and must be adhered to.<\/p>\n<p>The company is not responsible for maintaining home office environments beyond the provision of reasonable accommodations and necessary work-related equipment. Workers' compensation and liability for injuries that occur in the home office will be covered as per company policy and applicable laws.<\/p>\n<p>This remote work policy is designed to comply with all relevant local, state, and federal laws.<\/p>\n<\/p>\n<p><strong>In the Office <\/strong><\/p>\n<p>When in the office, employees are expected to follow all workplace safety rules, security protocols, and professional conduct guidelines. They should maintain a clean and organized work area, be punctual, and actively engage in in-person meetings, collaboration, and training as scheduled. The in-office environment may involve occasional noise, shared workspaces, and use of common areas, and employees are expected to be respectful of others working nearby. <\/p>\n<\/p>\n<p><strong>AAP\/EEO Statement<\/strong><\/p>\n<p>California Institute of Applied Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, California Institute of Applied Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.<\/p>\n<p>California Institute of Applied Technology expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of California Institute of Applied Technology's employees to perform their job duties may result in discipline up to and including discharge.<\/p>\n<\/p>\n<p><strong>Other Duties<\/strong><\/p>\n<p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.<\/p>\n<\/p>\n<p><strong>Salary Range<\/strong><\/p>\n<p>The expected starting salary range for the Talent Acquisition Specialist is $70,000- $78,000 yearly\/DOE. We base salary offers on a variety of considerations, such as education, experience, equity and other business and organizational needs.<\/p>\n<p>#ZR<\/p>","pubDate":"2026-05-13T17:33:22+00:00","salaryMin":70000,"salaryMax":78000,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143810,"url":"https:\/\/jobicy.com\/jobs\/143810-senior-manager-gtm-analytics-planning","jobSlug":"143810-senior-manager-gtm-analytics-planning","jobTitle":"Senior Manager, GTM Analytics & Planning","companyName":"Remote","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/63a88d3a-221-1.png","jobIndustry":["Data Science &amp; Analytics"],"jobType":["Full-Time"],"jobGeo":"Canada,  USA","jobLevel":"Senior","jobExcerpt":"About RemoteRemote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international...","jobDescription":"<h2><strong>About Remote<\/strong><\/h2>\n<p>Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.<br \/>With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.<br \/>We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.<\/p>\n<p> If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!<\/p>\n<h2><strong>What this job can offer you<\/strong><\/h2>\n<p>Remote is seeking a <strong>Senior Manager of GTM Analytics &amp; Planning<\/strong> to serve as a critical operational leader within our Revenue Operations organization. In this role, you will lead the execution of our data strategy, translating high-level commercial goals into actionable, governed data models. You will be the primary steward of our GTM health metrics—measuring everything from outbound funnel efficiency to long-term account management.<\/p>\n<p>You won't just oversee dashboards; you will build the frameworks that dictate how we scale. By managing sales analytics, capacity planning, and target-setting, you will provide the tactical roadmap for Remote’s growth. You will collaborate closely with Marketing Analytics to maintain a full-funnel view of our progress, ensuring RevOps leadership has the visibility needed to optimize our revenue engine in real-time.<\/p>\n<h2><strong>What you bring<\/strong><\/h2>\n<ul>\n<li><strong>Experience:<\/strong> Significant experience in Revenue Operations, Sales Analytics, or Business Intelligence, including experience leading teams within a high-growth B2B SaaS environment.<\/li>\n<li><strong>Planning Expertise:<\/strong> A proven track record in GTM planning, including capacity modeling, quota setting, and headcount planning.<\/li>\n<li><strong>Modern Data Stack:<\/strong> High proficiency in <strong>Snowflake<\/strong> and <strong>dbt<\/strong> (data build tool) for building scalable, governed data models.<\/li>\n<li><strong>Technical Stack Knowledge:<\/strong> Advanced <strong>SQL<\/strong> and proficiency in <strong>Python or R<\/strong> for modeling. Deep experience with <strong>Salesforce (CRM)<\/strong> and BI tools such as <strong>Sigma<\/strong> or <strong>Tableau<\/strong>.<\/li>\n<li><strong>AI &amp; Automation:<\/strong> Experience leveraging AI tooling (e.g., LLMs) to automate GTM workflows, lead routing, or sales intelligence.<\/li>\n<li><strong>Full-Funnel Fluency:<\/strong> A deep understanding of the mechanics of SDR\/BDR motions, Partner ecosystems, and the AE\/AM lifecycle.<\/li>\n<li><strong>Stakeholder Management:<\/strong> Ability to act as a trusted advisor to VPs of Sales and RevOps, translating complex data into clear, executive-ready narratives.<\/li>\n<li><strong>Mathematical Prowess:<\/strong> Strong grasp of statistical concepts (regression, trend analysis) applied to sales velocity and forecasting.<\/li>\n<li><strong>Leadership Mindset:<\/strong> A \"bias toward action\" with a focus on operational excellence and mentoring individual contributors. You thrive in a fluid, asynchronous, and high-growth environment.<\/li>\n<li><strong>Communication:<\/strong> Writes and speaks fluent English.<\/li>\n<\/ul>\n<h2><strong>Key Responsibilities <\/strong><\/h2>\n<ul>\n<li><strong>Operational Leadership:<\/strong> Execute the vision for GTM analytics, ensuring our data infrastructure supports a multi-segment, global sales organization.<\/li>\n<li><strong>Funnel &amp; Partner Analytics:<\/strong> Manage the measurement framework for Top-of-Funnel (Outbound) and Partnerships, optimizing lead-to-opportunity conversion and ROI.<\/li>\n<li><strong>Performance Measurement:<\/strong> Maintain the \"Source of Truth\" for Sales and Account Management. Analyze win rates, sales cycles, and churn propensity to drive predictable revenue.<\/li>\n<li><strong>GTM Planning Cycles:<\/strong> Drive the execution of annual and quarterly planning. Partner with Finance and RevOps to set targets, define territories, and build capacity models.<\/li>\n<li><strong>Data Governance:<\/strong> Act as a key pillar of the RevOps team, driving data integrity and ensuring the \"Revenue Engine\" is fueled by clean, actionable data.<\/li>\n<li><strong>Full-Funnel Collaboration:<\/strong> Coordinate with Marketing Analytics to bridge the gap between marketing spend and sales output for a unified \"MQL to Closed-Won\" view.<\/li>\n<li><strong>Predictive Forecasting:<\/strong> Build and maintain predictive models for sales attainment and revenue pacing to allow for proactive leadership adjustments.<\/li>\n<li><strong>Reporting &amp; Governance:<\/strong> Build and oversee executive-level dashboards that provide real-time visibility into sales productivity and GTM efficiency.<\/li>\n<li><strong>Team Management:<\/strong> Direct and mentor a team of GTM analysts, fostering a culture of technical excellence and commercial curiosity.<\/li>\n<\/ul>\n<h2><strong>Practicals<\/strong><\/h2>\n<ul>\n<li><strong>You'll report to:<\/strong> SVP of Finance, Strategy and RevOps ****<\/li>\n<li><strong>Team:<\/strong> Analysts ranging from Sr Analysts → Lead<\/li>\n<li><strong>Team size:<\/strong> 7<\/li>\n<li><strong>Location<\/strong>: Remote → EMEA or East coast US time zones<\/li>\n<li><strong>Start date:<\/strong> As soon as possible<\/li>\n<\/ul>\n<h2><strong>Application process<\/strong><\/h2>\n<ol>\n<li>Interview with recruiter<\/li>\n<li>Interview with Current Senior Manager of Analytics (Moving to a new role)<\/li>\n<li>Technical\/Case Study<\/li>\n<li>Interview with SVP of Finance, Strategy and RevOps ****<\/li>\n<li>Interview with Chief Business Officer (CBO)<\/li>\n<li>Bar Raiser interview<\/li>\n<li><a href=\"https:\/\/www.notion.so\/Veremark-Remote-96e108c037b8423cbd4c3f07a1f9b38b\" rel=\"nofollow ugc noopener\" target=\"_blank\">Prior employment verification check<\/a> <\/li>\n<\/ol>\n<p>Remote's <a href=\"https:\/\/www.notion.so\/remotecom\/people-Total-Rewards-1945bce8d3924ece9421ba8630f57b0c\" rel=\"nofollow ugc noopener\" target=\"_blank\">Total Rewards philosophy<\/a> is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.<\/p>\n<p>At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.<br \/>Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.<br \/><em>At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards &amp; People Enablement team on a case by case basis.<\/em><\/p>\n<p>The annual salary range for this full-time position is$69,050—$194,200 USD<\/p>\n<h2><strong>Benefits<\/strong><\/h2>\n<p>Our full benefits &amp; perks are explained in our handbook at <a href=\"http:\/\/remote.com\/r\/benefits\" target=\"_blank\" rel=\"nofollow ugc noopener\">remote.com\/r\/benefits<\/a>. As a global company, each country works differently, but some benefits\/perks are for all Remoters:<\/p>\n<ul>\n<li>work from anywhere<\/li>\n<li>flexible paid time off<\/li>\n<li>flexible working hours (we are <a href=\"https:\/\/remote.com\/async\" target=\"_blank\" rel=\"nofollow ugc noopener\">async<\/a>)<\/li>\n<li>16 weeks paid parental leave<\/li>\n<li>mental health support services<\/li>\n<li>stock options<\/li>\n<li>learning budget<\/li>\n<li>home office budget &amp; IT equipment<\/li>\n<li>budget for local in-person social events or co-working spaces<\/li>\n<\/ul>\n<h2><strong>How you’ll plan your day (and life)<\/strong><\/h2>\n<p>We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at <a href=\"https:\/\/remote.com\/async\" target=\"_blank\" rel=\"nofollow ugc noopener\">remote.com\/async<\/a>.<\/p>\n<p>You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your <strong>life-work balance<\/strong> is important and you will be encouraged to put yourself and your family first, and fit work around your needs.<\/p>\n<p>If that sounds like something you want, apply now!<\/p>\n<h2><strong>How to apply<\/strong><\/h2>\n<ol>\n<li>Please fill out the form below and upload your CV with a PDF format.<\/li>\n<li><strong>We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.<\/strong><\/li>\n<li>If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.<\/li>\n<\/ol>\n<p>Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask &amp; encourage anybody who needs an accommodation to request one from their recruiter.<\/p>\n<p>We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.<\/p>\n<p>At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see <a href=\"https:\/\/www.notion.so\/remotecom\/Guidelines-on-using-AI-when-applying-for-a-job-at-Remote-11ccb4dadab4805f80a7c73b6567bd8f\" target=\"_blank\" rel=\"nofollow ugc noopener\">here<\/a>. <br \/><em>Please note we accept applications on an ongoing basis. <\/em><\/p>","pubDate":"2026-05-13T17:33:21+00:00","salaryMin":69050,"salaryMax":194200,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143809,"url":"https:\/\/jobicy.com\/jobs\/143809-director-partner-marketing","jobSlug":"143809-director-partner-marketing","jobTitle":"Director Partner Marketing","companyName":"Dayforce","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/f6a2c6bc-221.png","jobIndustry":["Marketing &amp; Sales"],"jobType":["Full-Time"],"jobGeo":"Canada","jobLevel":"Director","jobExcerpt":"Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific...","jobDescription":"<p>Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally.About the OpportunityWe’re looking for a strategic and results-driven Director of Partner Marketing to lead and evolve our global partner marketing function. This role sits at the intersection of marketing, alliances, and revenue—owning the strategy and execution of programs that drive partner-sourced and partner-influenced pipeline.You’ll work closely with our partner, sales, and product teams to activate a high-performing ecosystem that including but not limited to GSIs, SIs, consulting PE, GPO, advisory, and software partners.What You’ll Get to DoPartner Strategy &amp; Growth   • Define and lead the global partner marketing strategy aligned to company growth priorities   • Build scalable programs that drive partner-sourced and partner-influenced revenue   • Segment and prioritize partners with tailored go-to-market approachesDemand Generation &amp; Campaigns   • Develop and execute joint marketing plans with top-tier partners   • Launch co-branded, integrated campaigns that generate pipeline   • Partner with growth marketing to ensure partner motions are embedded into global campaignsEcosystem Enablement   • Create toolkits, playbooks, and campaign-in-a-box programs for partners   • Enable partners with messaging, positioning, and product updates   • Drive adoption of partner marketing programs through strong communication and incentivesCross-Functional Leadership   • Partner with Alliances, Sales, Product Marketing, and Field Marketing to align priorities   • Act as the primary marketing liaison for the partner organization   • Influence executive stakeholders and drive alignment across regionsPerformance &amp; Operations   • Define KPIs and measurement frameworks for partner marketing impact   • Track and report on pipeline contribution, ROI, and partner engagement   • Optimize programs based on performance insights and partner feedbackTeam Leadership   • Build and lead a high-performing partner marketing team   • Foster a culture of accountability, collaboration, and innovationSkills and Experience We Value   • 8–12+ years in B2B SaaS marketing, with a strong focus on partner or ecosystem marketing   • Proven track record of driving pipeline through partners in a complex sales environment   • Deep experience working with partners including: GSIs, SIs, consulting PE, GPO, advisory, software, and consulting partners   • Strong understanding of enterprise go-to-market motions, including co-selling   • Exceptional stakeholder management and executive communication skills   • Data-driven mindset with experience measuring partner contribution to revenue   • Experience leading and scaling teams in a fast-paced, high-growth environment   • Additional valuable experience   • Experience in HCM, payroll, or workforce management technology   • Familiarity with PRM tools and partner lifecycle management   • Global marketing experienceWhat’s in it for youDayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.We encourage individuals to apply based on their passions.Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.About the Salary RangesPlease note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and\/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.Fraudulent RecruitingBeware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https:\/\/www.dayforce.com\/be-aware-of-recruiting-fraudDayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process#LI-Remote<\/p>","pubDate":"2026-05-13T17:33:20+00:00","salaryMin":136500,"salaryMax":243800,"salaryCurrency":"CAD","salaryPeriod":"yearly"},{"id":143808,"url":"https:\/\/jobicy.com\/jobs\/143808-area-schedule-lead-data-center-design-engineering-and-construction-3","jobSlug":"143808-area-schedule-lead-data-center-design-engineering-and-construction-3","jobTitle":"Area Schedule Lead – Data Center Design, Engineering and Construction","companyName":"Meta","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/750f86a9-221.jpeg","jobIndustry":["Product &amp; Operations"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Senior","jobExcerpt":"We are seeking a candidate for a key leadership role in scheduling for a portfolio of Data Center projects of strategic importance to Meta. The Schedule lead will act as...","jobDescription":"<p>We are seeking a candidate for a key leadership role in scheduling for a portfolio of Data Center projects of strategic importance to Meta. The Schedule lead will act as a technical Schedule subject matter expert overseeing all schedule management and reporting for their portfolio of projects. The successful candidate will have focus on speed to market and be a critical partner for the Delivery Team and the Project Controls Lead to forecast and help mitigate schedule related risks and issues on the project, enable commercial accountability, manage schedule health reporting\/escalation, and ensure that schedule change management is effective and expedient. Leadership, communication, and organization skills are a must in this highly collaborative, analytical, and strategic role. This position will work closely within the DEC Technical Operations team and various internal departments including Site Project Management teams, Pre-Construction, Contracts, Finance, Accounting, Sourcing and Operations Engineering.ResponsibilitiesResponsible for end to end schedule coordination and updates, including interface with risk management and pro-active communication of updates and alignment of variance root cause\/commentary with Cross-functional partners* Identifies, documents, and communicates schedule risks through defined processes, including Risk Registers, health reviews, and New Build Program management meetings* Accountable for all aspects of vendor and Contractor schedule management* Accountable for Contractor baseline schedule development and evaluation during pre-con, including ensuring adherence to program guidance and specifications. Will lead efforts to optimize schedules for speed to market and successful on-time-delivery* Responsible for application of commercial entitlement for contractor Extensions Of Time  (EOT) for their designated portfolio of projects. Provide leadership to site teams for Delay Tracking, EOT requests and claims. Responsible for making recommendations that are in line with contract and escalating when site decisions differ from the contractual or program guidance* Lead the identification and application of Proactive Risk Indicators in sub-area and ensure all risks are properly escalated to Health Reviews, and other appropriate forums. Lead ad-hoc schedule analysis to support program as required* Lead a small team of consultants (if required) to support effective schedule management for the designated portfolio of projects* Approximately 50% travel to other Data Center sites within the Area and home officeQualifications10+ years of Planning, Scheduling, Construction Management, or Related field experience* Bachelor’s degree in Engineering, Construction Management, or Equivalent Technical Field or related field experience* Subject Matter Expert in Primavera P6 and other scheduling related methodologies and software* Experience developing\/managing an Owner’s planning\/scheduling program* Familiar with Data Center, Infrastructure or Construction programs requiring complicated commissioning specifications* Demonstrated analytical, communication, problem solving, prioritization, organization and reporting skills* Experience leading complex project or program planning and coordination amongst a large group of internal and external project stakeholders* Demonstrated experience developing and driving actions or operational adjustments based on schedule or project controls performance metrics* Demonstrated experience partnering with cross-functional teams to influence strategic direction Familiar with complex networking systems and electrical infrastructure* Experience identifying schedule efficiencies and driving programmatic or organizational alignment in changing execution strategies to optimize schedule performance* Experience managing a team of Contingent Worker Schedulers* Demonstrated ability to integrate AI tools to optimize\/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)* Experience negotiating schedule changes or complex construction claims* Successful development and implementation of scheduling or project controls strategies in a large organization* Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)* Demonstrated ongoing AI skill development (e.g., prompt\/context engineering, agent orchestration) and staying current with emerging AI technologies<\/p>","pubDate":"2026-05-13T17:33:19+00:00"},{"id":143807,"url":"https:\/\/jobicy.com\/jobs\/143807-gtm-manager","jobSlug":"143807-gtm-manager","jobTitle":"GTM Manager","companyName":"ManTech","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/265c7fe8-221-1.png","jobIndustry":["Marketing &amp; Sales"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Midweight","jobExcerpt":"General information Requisition # R67647 Locations USA-Remote Work Posting Date 05\/12\/2026 Security Clearance Required Top Secret Remote Type Fully Remote Time Type Full time Description &amp; Requirements Elevate your career...","jobDescription":"<h2> General information <\/h2>\n<p> Requisition # R67647 Locations USA-Remote Work Posting Date 05\/12\/2026 Security Clearance Required Top Secret Remote Type Fully Remote Time Type Full time <\/p>\n<h2> Description &amp; Requirements <\/h2>\n<p> Elevate your career with MANTECH International Corporation! Join a dynamic team dedicated to national security through cutting-edge technology. Since 1968, MANTECH has led in delivering advanced solutions to government intelligence, the Department of Defense, and Federal Civilian sectors. Dive into innovation in Digital Transformation, Cybersecurity, IT, Data Analytics and Software Development. Your journey to impactful work and rapid growth starts now—be extraordinary at MANTECH!<\/p>\n<p><b>MANTECH <\/b>seeks a motivated, career and customer-oriented <b>GTM Manager<\/b> to join our Mission Readiness Team.<\/p>\n<p>As a <b>Go<\/b><b> To Market Manager <\/b>your focus is on bridging services and capabilities with government, military, or international procurement needs. These roles require a deep understanding of acquisition regulations, stakeholder engagement, and strategic positioning of technology.<\/p>\n<p><b>Responsibilities include but are not limited to: <\/b><\/p>\n<ul>\n<li>Develop and execute GTM strategies: Leading the planning and implementation of strategies for new product launches, feature rollouts, and market expansions.<\/li>\n<li>Conduct market research and competitive analysis: Gathering insights into customer needs, market trends, and competitor strategies to inform strategic decisions.<\/li>\n<li>Define target audiences and value propositions: Clearly articulating who the product or service is for and what unique benefits it offers.<\/li>\n<li>Collaborate cross-functionally: Working closely with product development, marketing, sales, and other teams to ensure a unified approach and smooth execution.<\/li>\n<li>Manage launch plans: Overseeing timelines, budgets, and key performance indicators (KPIs) to track progress and identify areas for improvement.<\/li>\n<li>Monitor performance and optimize strategies: Tracking KPIs and analyzing data to evaluate the success of GTM initiatives and adjust plans as needed. <\/li>\n<li>This position requires travel to client sites 50% of the time, including overnight and extended stays as needed.<\/li>\n<\/ul>\n<p><b>Minimum Qualifications: <\/b><\/p>\n<ul>\n<li>Requires +10 years’ experience supporting Federal Civilian, Intelligence Community and Department of Defense.<\/li>\n<li>Direct experience with the US Army, Special Operations Forces, Defense Health Agency, Department of State, and the Central Intelligence Agency.<\/li>\n<li>Experience with military operations and interagency operations. <\/li>\n<li>Understanding of Department of Defense Training and Doctrine and Foreign Military Sales. <\/li>\n<li>Ability and willingness to travel 50% of the time. The ideal candidate will be comfortable with extensive travel and be able to work independently while on the road.<\/li>\n<\/ul>\n<p><b>Preferred Qualifications: <\/b><\/p>\n<ul>\n<li>Foreign Military Sales acquisitions for equipment, technology and ordinance for multiple countries.<\/li>\n<li>Establish and deliver an ACAT Program of Record owning program strategy and delivery, effectively communicating with senior leadership<\/li>\n<li>Manage a comprehensive program integration through the Earned Value Management System and maintain rigorous control over all financial aspects and ensure portfolio budget and cost optimizations.<\/li>\n<\/ul>\n<p><b>Clearance Requirements: <\/b><\/p>\n<ul>\n<li>Must have a current\/active Top-Secret Clearance with SCI eligibility.<\/li>\n<\/ul>\n<p><b>Physical Requirements:<\/b><\/p>\n<ul>\n<li>Must be able to communicate, converse, and exchange information with peers and senior personnel.<\/li>\n<li>Constantly operates a computer and other office productivity machinery, such as a computer.<\/li>\n<li>The person in this position frequently communicates with co-workers, management, and customers, which involves delivering presentations. Must be able to exchange accurate information in these situations.<\/li>\n<li>The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.<\/li>\n<\/ul>\n<p>\nThe projected compensation range for this position is $124,800.00-$193,900.00. There are differentiating factors that can impact a final salary\/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. In addition, MANTECH invests in its employees beyond just compensation. MANTECH’s benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, short-term and long-term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections. <br \/>\n<em>MANTECH considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.<br \/>If you need a reasonable accommodation to apply for a position with MANTECH, please email us at <a href=\"mailto:careers@mantech.com\" rel=\"nofollow ugc noopener\" target=\"_blank\">careers@mantech.com<\/a> and provide your name and contact information.<\/em><\/p>","pubDate":"2026-05-13T17:33:17+00:00","salaryMin":124800,"salaryMax":193900,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143805,"url":"https:\/\/jobicy.com\/jobs\/143805-erp-solution-architect-process-manufacturing","jobSlug":"143805-erp-solution-architect-process-manufacturing","jobTitle":"ERP Solution Architect (Process Manufacturing)","companyName":"Infor","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/3d1687c8-221.jpg","jobIndustry":["Software Engineering"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Senior","jobExcerpt":"General information Country United States City Remote Location Job ID 48618 Department Infor Consulting Services Experience Level MID_SENIOR_LEVEL Employment Status FULL_TIME Workplace Type Remote Description &amp; Requirements The Solution Architect...","jobDescription":"<h2> General information <\/h2>\n<p> Country United States City Remote Location Job ID 48618 Department Infor Consulting Services Experience Level MID_SENIOR_LEVEL Employment Status FULL_TIME Workplace Type Remote <\/p>\n<h2> Description &amp; Requirements <\/h2>\n<p> The Solution Architect is responsible for designing and proposing Infor solutions that align with a customer’s business objectives, address key challenges, and identify opportunities for improvement. They have a deep understanding of customer business drivers and the existing IT landscape, ensuring each proposed solution is both feasible and strategically sound. By leveraging broad knowledge of the Infor solution portfolio, the Solution Architect develops roadmaps and identifies the components needed to deliver the most effective solution. Typically engaged full-time within the project delivery team, they work across multiple solution domains and bring experience from industries such as Food &amp; Beverage, Distribution, and Discrete Manufacturing. <br \/>A Day in The Life Typically Includes: <\/p>\n<ul>\n<li>Acts as an expert and evangelist for Infor applications and technology, maintaining up-to-date product and technical knowledge <\/li>\n<li>Applies broad industry knowledge to present solutions in context and align with customer business drivers <\/li>\n<li>Decomposes complex problems into manageable components for communication at both business and technical levels <\/li>\n<li>Designs, documents, and delivers solution architectures that meet client needs and provide implementation continuity <\/li>\n<li>Leads architectural discussions with clients, presenting to C-level audiences and demonstrating business value <\/li>\n<li>Defines the solution approach, identifies the critical path, and develops a roadmap for delivery <\/li>\n<li>Builds and maintains strong customer relationships throughout the sales and delivery lifecycle <\/li>\n<\/ul>\n<p>Basic Qualifications: <\/p>\n<ul>\n<li>Experience in presenting to C-level audiences, focusing on demonstrating the business value of solutions <\/li>\n<li>ERP Implementation experience across all business process areas of Warehousing, Logistics, Procurement, Manufacturing and Planning, Customer Sales, Finance, or Service and Rental <\/li>\n<li>Knowledge of the important standards for business processes, information models and architectural models generally applied in an industry <\/li>\n<li>Experience in supporting and participating in Sales activities <\/li>\n<li>Conceptual knowledge of OAGi standards, workflow &amp; integration methods &amp; techniques <\/li>\n<li>Experience leading C‑level architecture discussions, executive workshops, and ERP solution roadmap presentations.<\/li>\n<li>Willingness to travel throughout North America (US and Canada) 50% or more <\/li>\n<li>Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or sponsorship now or in the future. <\/li>\n<\/ul>\n<p>Preferred Qualifications: <\/p>\n<ul>\n<li>Knowledge and experience in the application of Infor architecture engagement processes and tools <\/li>\n<li>Knowledge of M3 data structures, APIs, and integration patterns <\/li>\n<li>Knowledge of TOGAF (The Open Group Architecture Forum) concepts in a project environment <\/li>\n<li>Able to deploy TOGAF Architecture Development Methods (ADM) <\/li>\n<li>Experience of multiple M3 full project life-cycle implementations as Lead Consultant or Solution Architect. <\/li>\n<li>M3 product and technical knowledge <\/li>\n<\/ul>\n<p>Location: US Based (Dallas, TX, Atlanta, GA) <br \/><strong>About Infor<\/strong><br \/>Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn’t just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you’re not just building a career. you’re helping to build what’s next.<br \/>Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.<br \/>For more information visit <a href=\"https:\/\/www.infor.com\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">www.infor.com<\/a><br \/><strong>Our Values<\/strong><br \/>At Infor, we strive for an environment that is founded on a business philosophy called <a href=\"https:\/\/www.kochinc.com\/about\/business-philosophy\" rel=\"nofollow ugc noopener\" target=\"_blank\">Principle Based Management<\/a>™ (PBM™) and eight Guiding Principles: integrity, stewardship &amp; compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.<br \/>We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.<br \/>Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the <a href=\"https:\/\/www.infor.com\/about\/careers\/faq\" rel=\"nofollow ugc noopener\" target=\"_blank\">FAQ section<\/a>.<br \/><strong>Fraud Awareness<\/strong><br \/>We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our <a href=\"https:\/\/dam.infor.com\/api\/public\/content\/b45f298e1ab44b84ac898d759b2c21f7?v=3994f5e9\" rel=\"nofollow ugc noopener\" target=\"_blank\">guidelines <\/a>and protect yourself from recruitment scams.<br \/><strong>Fraud Privacy Policy<\/strong><br \/>We value your privacy at Infor. You may access our privacy policy <a href=\"https:\/\/www.infor.com\/about\/privacy\" rel=\"nofollow ugc noopener\" target=\"_blank\">here<\/a>.<\/p>\n<p>This employer uses E-Verify. Please visit <a href=\"https:\/\/www.e-verify.gov\/sites\/default\/files\/everify\/posters\/EVerifyParticipationPoster.pdf\" target=\"_blank\" rel=\"nofollow ugc noopener\">this website<\/a> for additional information.<\/p>\n<p>E-Verify Illinois: Click <a href=\"https:\/\/urldefense.com\/v3\/__https:\/labor.illinois.gov\/content\/dam\/soi\/en\/web\/idol\/employers\/posters\/e-verify\/Right*20to*20Privacy*20in*20the*20Workplace_English.pdf__;JSUlJSU!!HKYIif90!154lf71nclZEcQp1aQVd0fgvIsnniFuE5GJHmtEYO7ZLWsxqLIIB4UyXjjkJevaTR4hT6miCGA2MoD9_ur7IME9KtUTr0Ks%24\" target=\"_blank\" rel=\"nofollow ugc noopener\">here<\/a>, <a href=\"https:\/\/urldefense.com\/v3\/__https:\/labor.illinois.gov\/content\/dam\/soi\/en\/web\/idol\/employers\/posters\/e-verify\/Right*20to*20Privacy*20in*20the*20Workplace_Spanish.pdf__;JSUlJSU!!HKYIif90!154lf71nclZEcQp1aQVd0fgvIsnniFuE5GJHmtEYO7ZLWsxqLIIB4UyXjjkJevaTR4hT6miCGA2MoD9_ur7IME9K4WDnGhk%24\" target=\"_blank\" rel=\"nofollow ugc noopener\">aquí<\/a>, or <a href=\"https:\/\/urldefense.com\/v3\/__https:\/labor.illinois.gov\/content\/dam\/soi\/en\/web\/idol\/employers\/posters\/e-verify\/Right*20to*20Privacy*20in*20the*20Workplace_Polish.pdf__;JSUlJSU!!HKYIif90!154lf71nclZEcQp1aQVd0fgvIsnniFuE5GJHmtEYO7ZLWsxqLIIB4UyXjjkJevaTR4hT6miCGA2MoD9_ur7IME9KWVMifxU%24\" target=\"_blank\" rel=\"nofollow ugc noopener\">tu<\/a>.<\/p>","pubDate":"2026-05-13T17:33:16+00:00"},{"id":143806,"url":"https:\/\/jobicy.com\/jobs\/143806-account-manager-12","jobSlug":"143806-account-manager-12","jobTitle":"Account Manager","companyName":"Infor","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/3d1687c8-221.jpg","jobIndustry":["Sales"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Midweight","jobExcerpt":"General information Country United States City Remote Location Job ID 48984 Department Sales Experience Level ASSOCIATE Employment Status FULL_TIME Workplace Type Remote Description &amp; Requirements The Account Manager, Hospitality will...","jobDescription":"<h2> General information <\/h2>\n<p> Country United States City Remote Location Job ID 48984 Department Sales Experience Level ASSOCIATE Employment Status FULL_TIME Workplace Type Remote <\/p>\n<h2> Description &amp; Requirements <\/h2>\n<p>The Account Manager, Hospitality will be driving sales for the food service and entertainment group within the hospitality group at Infor. Typical customers would include food service management customers, venue management customers, and convention center customers. You will establish resellers if appropriate while growing bookings for the business unit.<\/p>\n<p><strong>A Day in The Life Typically Includes:<\/strong><\/p>\n<ul>\n<li>Working with prospective clients to understand their business objectives and create appropriate solution to meet their business needs.<\/li>\n<li>Articulate the Infor value proposition and successfully communicate the competitive advantages, resources and processes to client and prospects.<\/li>\n<li>Developing compelling value propositions based on ROI cost\/benefit analysis.<\/li>\n<li>Developing customer account strategies and tactical go-to-market plans while establishing, documenting, and maintaining follow-up procedures for all assigned account.<\/li>\n<li>Working with the Account Managers to divide and conquer pipeline development, net new, upsell, and no customer left behind account strategies.<\/li>\n<li>Maintaining and achieving consistent quarterly quota.<\/li>\n<\/ul>\n<p><strong>Basic Qualifications:<\/strong><\/p>\n<ul>\n<li>Experience working in or for the hospitality industry.<\/li>\n<li>Experience selling point-of-sale hardware and point-of-sale software.<\/li>\n<li>Experience selling venues and sales and event management software.<\/li>\n<li>Experience establishing reseller network for hospitality-based hardware product suite.<\/li>\n<li>Experience managing multiple sales cycles.<\/li>\n<li>Experience developing business relationships with extended team members to drive sales.<\/li>\n<\/ul>\n<p><strong>Preferred Qualifications:<\/strong><\/p>\n<ul>\n<li>Hospitality Point-of-Sale, Kiosk, Tablet experience. <\/li>\n<li>Sales and Event Management Experience<\/li>\n<li>Experience working with stakeholders to include: Sales team, Consulting, Customer Success Group, Customer Support Group, Development, Marketing and Sales Management.<\/li>\n<li>Willingness to Travel. (Min. of 40%)<\/li>\n<\/ul>\n<p><strong>Location:<\/strong> Remote Based Role US (Dallas, TX)<\/p>\n<p><strong>About Infor<\/strong><\/p>\n<p>Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn’t just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you’re not just building a career. you’re helping to build what’s next.<br \/>Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.<br \/>For more information visit <a href=\"https:\/\/www.infor.com\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">www.infor.com<\/a><br \/><strong>Our Values<\/strong><br \/>At Infor, we strive for an environment that is founded on a business philosophy called <a href=\"https:\/\/www.kochinc.com\/about\/business-philosophy\" rel=\"nofollow ugc noopener\" target=\"_blank\">Principle Based Management<\/a>™ (PBM™) and eight Guiding Principles: integrity, stewardship &amp; compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.<br \/>We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.<br \/>Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the <a href=\"https:\/\/www.infor.com\/about\/careers\/faq\" rel=\"nofollow ugc noopener\" target=\"_blank\">FAQ section<\/a>.<br \/><strong>Fraud Awareness<\/strong><br \/>We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our <a href=\"https:\/\/dam.infor.com\/api\/public\/content\/b45f298e1ab44b84ac898d759b2c21f7?v=3994f5e9\" rel=\"nofollow ugc noopener\" target=\"_blank\">guidelines <\/a>and protect yourself from recruitment scams.<br \/><strong>Fraud Privacy Policy<\/strong><br \/>We value your privacy at Infor. You may access our privacy policy <a href=\"https:\/\/www.infor.com\/about\/privacy\" rel=\"nofollow ugc noopener\" target=\"_blank\">here<\/a>.<\/p>\n<p>This employer uses E-Verify. Please visit <a href=\"https:\/\/www.e-verify.gov\/sites\/default\/files\/everify\/posters\/EVerifyParticipationPoster.pdf\" target=\"_blank\" rel=\"nofollow ugc noopener\">this website<\/a> for additional information.<\/p>\n<p>E-Verify Illinois: Click <a href=\"https:\/\/urldefense.com\/v3\/__https:\/labor.illinois.gov\/content\/dam\/soi\/en\/web\/idol\/employers\/posters\/e-verify\/Right*20to*20Privacy*20in*20the*20Workplace_English.pdf__;JSUlJSU!!HKYIif90!154lf71nclZEcQp1aQVd0fgvIsnniFuE5GJHmtEYO7ZLWsxqLIIB4UyXjjkJevaTR4hT6miCGA2MoD9_ur7IME9KtUTr0Ks%24\" target=\"_blank\" rel=\"nofollow ugc noopener\">here<\/a>, <a href=\"https:\/\/urldefense.com\/v3\/__https:\/labor.illinois.gov\/content\/dam\/soi\/en\/web\/idol\/employers\/posters\/e-verify\/Right*20to*20Privacy*20in*20the*20Workplace_Spanish.pdf__;JSUlJSU!!HKYIif90!154lf71nclZEcQp1aQVd0fgvIsnniFuE5GJHmtEYO7ZLWsxqLIIB4UyXjjkJevaTR4hT6miCGA2MoD9_ur7IME9K4WDnGhk%24\" target=\"_blank\" rel=\"nofollow ugc noopener\">aquí<\/a>, or <a href=\"https:\/\/urldefense.com\/v3\/__https:\/labor.illinois.gov\/content\/dam\/soi\/en\/web\/idol\/employers\/posters\/e-verify\/Right*20to*20Privacy*20in*20the*20Workplace_Polish.pdf__;JSUlJSU!!HKYIif90!154lf71nclZEcQp1aQVd0fgvIsnniFuE5GJHmtEYO7ZLWsxqLIIB4UyXjjkJevaTR4hT6miCGA2MoD9_ur7IME9KWVMifxU%24\" target=\"_blank\" rel=\"nofollow ugc noopener\">tu<\/a>.<\/p>","pubDate":"2026-05-13T17:33:16+00:00"},{"id":143804,"url":"https:\/\/jobicy.com\/jobs\/143804-hospitality-software-consultant","jobSlug":"143804-hospitality-software-consultant","jobTitle":"Hospitality Software Consultant","companyName":"Infor","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/3d1687c8-221.jpg","jobIndustry":["Business Development"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Midweight","jobExcerpt":"General information Country United States City Remote Location Job ID 49021 Department Infor Consulting Services Experience Level ASSOCIATE Employment Status FULL_TIME Workplace Type Remote Description &amp; Requirements Our growing Hospitality...","jobDescription":"<h2> General information <\/h2>\n<p> Country United States City Remote Location Job ID 49021 Department Infor Consulting Services Experience Level ASSOCIATE Employment Status FULL_TIME Workplace Type Remote <\/p>\n<h2> Description &amp; Requirements <\/h2>\n<p>Our growing Hospitality Software Consulting organization is expanding its North America Consulting practice and seeking Consultants interested in electing to transition their careers into Hospitality Software with a vision to use their extensive hotel knowledge to enhance hotel management tools for customers.<\/p>\n<p>The role involves implementing, installing, configuring, and providing ongoing support for customer solutions that utilize Hospitality software and related platforms. This role also requires extensive (50% - 60%) travel to promote a strong team environment to ensure successful software implementation. This is a client-facing role, representing Infor´s commitment to product support while collaborating with professional services and support personnel to ensure quality product and service delivery.<\/p>\n<p>The ideal candidate should have previous hotel operations experience capable of configuring and implementing primarily our property management system.<\/p>\n<\/p>\n<p><strong>A Day in the Life Typically Includes:<\/strong><\/p>\n<ul>\n<li>Implement, install, configure, and support customer solutions, including server OS and Hospitality software installation\/upgrades.<\/li>\n<li>Perform remote installation of interface applications (device-based interfaces, application interfaces, HTNG interfaces, credit card interfaces).<\/li>\n<li>Provide on-site transitional support during software go-live.<\/li>\n<li>Communicate project status timely to customers and Infor teams.<\/li>\n<li>Complete all project documentation as per Infor guidelines.<\/li>\n<li>Adhere to project schedules, including travel, training, meetings, and conference calls.<\/li>\n<li>Assist with installation and training documentation updates.<\/li>\n<li>Maintain product expertise through training and certifications.<\/li>\n<\/ul>\n<p><strong>Required Skills:<\/strong><\/p>\n<ul>\n<li>Previous experience in hotel operations and preferably in management, and\/or event management.<\/li>\n<li>Ability to perform independently on customer and non-customer projects.<\/li>\n<li>Experience training others on new software applications.<\/li>\n<li>Ability to manage training schedules and roll-outs.<\/li>\n<li>Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or sponsorship now or in the future.<\/li>\n<li>Ability to travel up to 60% throughout North America (US and Canada), based on project needs.<\/li>\n<\/ul>\n<p><strong>Preferred Qualifications:<\/strong><\/p>\n<ul>\n<li>Knowledge of Web Services, REST, HTML, SOAP, MS SQL server, Windows Operating Systems, and Microsoft Word and Excel applications.<\/li>\n<li>Software application installation experience.<\/li>\n<\/ul>\n<p><strong>Job Location<\/strong>: US Based Remote.<\/p>\n<p><strong>About Infor<\/strong><\/p>\n<p>Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn’t just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you’re not just building a career. you’re helping to build what’s next.<br \/>Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.<br \/>For more information visit <a href=\"https:\/\/www.infor.com\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">www.infor.com<\/a><br \/><strong>Our Values<\/strong><br \/>At Infor, we strive for an environment that is founded on a business philosophy called <a href=\"https:\/\/www.kochinc.com\/about\/business-philosophy\" rel=\"nofollow ugc noopener\" target=\"_blank\">Principle Based Management<\/a>™ (PBM™) and eight Guiding Principles: integrity, stewardship &amp; compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.<br \/>We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.<br \/>Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the <a href=\"https:\/\/www.infor.com\/about\/careers\/faq\" rel=\"nofollow ugc noopener\" target=\"_blank\">FAQ section<\/a>.<br \/><strong>Fraud Awareness<\/strong><br \/>We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our <a href=\"https:\/\/dam.infor.com\/api\/public\/content\/b45f298e1ab44b84ac898d759b2c21f7?v=3994f5e9\" rel=\"nofollow ugc noopener\" target=\"_blank\">guidelines <\/a>and protect yourself from recruitment scams.<br \/><strong>Fraud Privacy Policy<\/strong><br \/>We value your privacy at Infor. You may access our privacy policy <a href=\"https:\/\/www.infor.com\/about\/privacy\" rel=\"nofollow ugc noopener\" target=\"_blank\">here<\/a>.<\/p>\n<p>This employer uses E-Verify. Please visit <a href=\"https:\/\/www.e-verify.gov\/sites\/default\/files\/everify\/posters\/EVerifyParticipationPoster.pdf\" target=\"_blank\" rel=\"nofollow ugc noopener\">this website<\/a> for additional information.<\/p>\n<p>E-Verify Illinois: Click <a href=\"https:\/\/urldefense.com\/v3\/__https:\/labor.illinois.gov\/content\/dam\/soi\/en\/web\/idol\/employers\/posters\/e-verify\/Right*20to*20Privacy*20in*20the*20Workplace_English.pdf__;JSUlJSU!!HKYIif90!154lf71nclZEcQp1aQVd0fgvIsnniFuE5GJHmtEYO7ZLWsxqLIIB4UyXjjkJevaTR4hT6miCGA2MoD9_ur7IME9KtUTr0Ks%24\" target=\"_blank\" rel=\"nofollow ugc noopener\">here<\/a>, <a href=\"https:\/\/urldefense.com\/v3\/__https:\/labor.illinois.gov\/content\/dam\/soi\/en\/web\/idol\/employers\/posters\/e-verify\/Right*20to*20Privacy*20in*20the*20Workplace_Spanish.pdf__;JSUlJSU!!HKYIif90!154lf71nclZEcQp1aQVd0fgvIsnniFuE5GJHmtEYO7ZLWsxqLIIB4UyXjjkJevaTR4hT6miCGA2MoD9_ur7IME9K4WDnGhk%24\" target=\"_blank\" rel=\"nofollow ugc noopener\">aquí<\/a>, or <a href=\"https:\/\/urldefense.com\/v3\/__https:\/labor.illinois.gov\/content\/dam\/soi\/en\/web\/idol\/employers\/posters\/e-verify\/Right*20to*20Privacy*20in*20the*20Workplace_Polish.pdf__;JSUlJSU!!HKYIif90!154lf71nclZEcQp1aQVd0fgvIsnniFuE5GJHmtEYO7ZLWsxqLIIB4UyXjjkJevaTR4hT6miCGA2MoD9_ur7IME9KWVMifxU%24\" target=\"_blank\" rel=\"nofollow ugc noopener\">tu<\/a>.<\/p>","pubDate":"2026-05-13T17:33:14+00:00"},{"id":143802,"url":"https:\/\/jobicy.com\/jobs\/143802-national-float-pool-dialysis-registered-nurse-rn","jobSlug":"143802-national-float-pool-dialysis-registered-nurse-rn","jobTitle":"National Float Pool – Dialysis Registered Nurse – RN","companyName":"U.S. Renal Care","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/93bd918a-221.png","jobIndustry":["Healthcare &amp; Medical"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Any","jobExcerpt":"How you&#8217;ll change livesAs a Registered Nurse (RN) at US Renal Care, you&#8217;ll be an integral part of a cross-functional team, working under the supervision of a Charge Nurse and...","jobDescription":"<h2><em><strong>How you'll change lives<\/strong><\/em><\/h2>\n<p>As a Registered Nurse (RN) at US Renal Care, you'll be an integral part of a cross-functional team, working under the supervision of a Charge Nurse and assisting and supervising Patient Care Technicians (PCTs) to care for patients living with kidney disease.<\/p>\n<h2><em><strong>What you'll be doing<\/strong><\/em><\/h2>\n<p><strong>Patient care.<\/strong> You'll work directly with patients to provide safe, comfortable, and high-quality dialysis treatment. Responsibilities include completing and documenting physical assessments before and after treatments and monitoring patients during treatment. You'll ensure quality renal care by completing monthly reviews of patient medication profiles and administering medications according to physician orders. <\/p>\n<p><strong>Teamwork.<\/strong> You'll be a critical member of an interdisciplinary team to provide all required patient assessment and care planning activities. You'll also make sure center staffing requirements are met at all times under the direction of the Administrator and according to state regulations for staffing ratios.<\/p>\n<p><strong>Safety &amp; Quality.<\/strong> Working under the supervision of a Charge Nurse, you'll adhere to all company policies and procedures and state and federal laws and regulations. You'll participate in all required staff meetings and continuing education offerings.<\/p>\n<p><strong>Qualifications<\/strong><\/p>\n<h2><em><strong>What we're looking for<\/strong><\/em><\/h2>\n<ul>\n<li> Current nursing license in the applicable state.<\/li>\n<li> Confirmation of ability to distinguish all primary colors.<\/li>\n<li> One or more years of current nursing experience preferred.<\/li>\n<li> Previous dialysis nursing experience preferred.<\/li>\n<\/ul>\n<p><strong>Preferred<\/strong><\/p>\n<ul>\n<li> One or more years of current nursing experience preferred.<\/li>\n<li> Previous dialysis nursing experience preferred.<\/li>\n<\/ul>\n<p><strong>Are you ready to make a difference?<\/strong><\/p>\n<p><em>We're here to change the lives of people with kidney disease and shape the future of kidney care. We still have much work ahead. If you desire to make a positive impact in the life of others and pursue a fulfilling career in healthcare, we invite you to join our team at U.S. Renal Care! <\/em> <\/p>\n<h2><em><strong>Are you with US? Apply today!<\/strong><\/em><\/h2>","pubDate":"2026-05-13T17:33:13+00:00"},{"id":143803,"url":"https:\/\/jobicy.com\/jobs\/143803-junior-front-end-developer","jobSlug":"143803-junior-front-end-developer","jobTitle":"Junior Front End Developer","companyName":"U.S. Renal Care","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/93bd918a-221.png","jobIndustry":["Programming"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Entry-Level, Junior","jobExcerpt":"USRC&#8217;s greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top...","jobDescription":"<p>USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization. <\/p>\n<p>SUMMARY<\/p>\n<p>US Renal has developed an in-house EMR and Revenue Cycle Management application with various modules that interact with different entities within and outside the organization.<\/p>\n<p>We are looking for a <strong>Junior Front End Developer<\/strong> responsible for building and enhancing our in-house applications using R and .net core, including anything from back-end services to their Front End Interfaces. Your primary responsibilities will be to design and develop various modules, and to coordinate with the rest of the team working on different layers of the applications. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is essential.<\/p>\n<p>Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.<\/p>\n<ul>\n<li> Translate application user stories and use cases into functional application modules<\/li>\n<li> Design, build, and maintain efficient, reusable, and reliable C# and type script.<\/li>\n<li> Ensure the best possible performance, quality, and responsiveness of applications<\/li>\n<li> Identify bottlenecks and bugs, and devise solutions to these problems<\/li>\n<li> Develop new tools\/modules which improve productivity of Clinicians thus improving quality of patient care<\/li>\n<li> Enhance various analytics software components enabling better revenue collection<\/li>\n<li> Stay plugged into emerging technologies\/industry trends and apply them in providing efficient operational software solutions<\/li>\n<li> Enhance our current iOS and Android applications, used by our field personnel and physicians, to include new functionalities improving patient care<\/li>\n<li> Data Modeling to ensure solutions cover various Business and Operation scenarios<\/li>\n<li> Actively promotes GUEST customer service standards; develops effective relationships at all levels of the organization.<\/li>\n<li> Regular and reliable attendance is required for the job.<\/li>\n<\/ul>\n<p><strong>Qualifications<\/strong><\/p>\n<p>Qualifications\/Requirements:<\/p>\n<p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.<\/p>\n<p>Requirements include:<\/p>\n<ul>\n<li>Experience with C# and React with a good understanding of its ecosystems<\/li>\n<li> Familiarity with the .NET framework<\/li>\n<li> Strong understanding of object-oriented programming<\/li>\n<li> Skill for writing reusable libraries<\/li>\n<li> Familiar with various design and architectural patterns (E.g. Agile, Waterfall)<\/li>\n<li> Familiarity with relational databases like Oracle, Microsoft SQL server or MySQL<\/li>\n<li> Knack for writing clean, readable code<\/li>\n<li> Understanding fundamental design principles behind a scalable application<\/li>\n<li> Creating database schemas that represent and support business processes<\/li>\n<li> Implementing automated testing platforms and unit tests<\/li>\n<li> Proficient understanding of code versioning tools (CVS, VSS or TFS)<\/li>\n<li>Ability to create task and logs in JIRA.<\/li>\n<li> EMR and Claims Knowledge a plus but not mandatory<\/li>\n<li>Should be analytical and have good problem solving skills<\/li>\n<\/ul>","pubDate":"2026-05-13T17:33:13+00:00"},{"id":143801,"url":"https:\/\/jobicy.com\/jobs\/143801-full-stack-software-developer-2","jobSlug":"143801-full-stack-software-developer-2","jobTitle":"Full Stack Software Developer","companyName":"ECS","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/e346542a-221.png","jobIndustry":["Programming"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Midweight","jobExcerpt":"Everforth ECS is seeking a Full Stack Software Developer to work remotely. ECS seeks a dynamic and experienced Mid\/Senior Full Stack Developer to provide solution engineering, design, and development services for...","jobDescription":"<p>Everforth ECS is seeking a <strong><em>Full Stack Software Developer <\/em><\/strong>to work <em><strong>remotely<\/strong><\/em>. <br \/>ECS seeks a dynamic and experienced Mid\/Senior Full Stack Developer to provide solution engineering, design, and development services for our national security client. We are seeking a problem solver, who enjoys the challenge of tackling technical tasks and problems creatively and communally. A strong desire and aptitude for learning is a must with a proven ability to adapt and drive change - our solution is rapidly evolving, along with new requirements, technologies and the threat landscape. The ideal candidate will:<\/p>\n<ul>\n<li>Have a solid understanding of application architecture and interfaces as well as experience with data modeling, software development and the execution of lifecycle delivery and support services, including SecDevOps and the integration of Operations and Maintenance (O&amp;M) services.<\/li>\n<li>Be experienced with writing well structured code and applications using coding best practices to deliver enterprise applications<\/li>\n<li>Proactively seeking opportunities to define and improve processes to align and optimize resources across technical areas and in response to a dynamic customer environment<\/li>\n<li>Provide thought leadership and influence through effective communication and consultative, analytical, organizational, and design skills<\/li>\n<li>Exceptional interpersonal and relationship-building skills who can relate to people at all levels of an organization and navigate strong personalities using excellent communication skills <\/li>\n<\/ul>\n<p><em>Salary Range: $155,000 - $185,000<\/em><\/p>\n<p><a href=\"https:\/\/ecstech.com\/careers\/benefits\" rel=\"nofollow ugc noopener\" target=\"_blank\"><em>General Description of Benefits<\/em><\/a><\/p>\n<p><strong>Qualifications<\/strong><\/p>\n<ul>\n<li><strong><em>Must be a US Citizen<\/em><\/strong><\/li>\n<li><strong><em>Must be able to obtain a Public Trust Clearance<\/em><\/strong><\/li>\n<li><strong><em>Bachelors Degree in computer science, information systems management, engineering, or other relevant discipline.<\/em><\/strong><\/li>\n<li>7+ years experience using Agile and SecDevOps practices and tools to iteratively and rapidly deliver secure enterprise scale solutions.<\/li>\n<li>3+ years experience leading technical analysis and solution development efforts, including evaluating new methodologies and technologies, make recommendations that meet requirements and optimally deliver technical capabilities that match business needs (reliability, performance, maintainability, scalability, security, usability) on projects of similar size, scope, and complexity. <\/li>\n<li>3+ years experience working with Customer Experience \/ Human Centered Design experts to deliver customer-focused, effective solutions<\/li>\n<li>3+ years experience iteratively building and deploying web-based applications and data platforms in AWS and Azure - HTML\/CSS, Javascript, responsive web UI frameworks [Python Django, React.js, Angular,js, bootstrap]<\/li>\n<li>3+ years Experience with Microservice Frameworks: Java\/Spring Boot, Golang, NodeJS, and AWS and Azure Native technology stacks: Containers, Serverless, SQL\/NoSQL, Object Storage<\/li>\n<li>5+ years experience designing and implementing solutions to include consideration of Federal Security requirements (i.e. compliance with Federal ATO requirements across all security domains)<\/li>\n<li>Experience with Git, SVN, or other version control systems.<\/li>\n<li>Deep Experience with one of the following:\n<ul>\n<li>PowerShell<\/li>\n<li>Python<\/li>\n<li>Python Django<\/li>\n<\/ul>\n<\/li>\n<li>Experience with some of the following:\n<ul>\n<li>Graph API<\/li>\n<li>Policy API<\/li>\n<li>Open Policy Agent (OPA)\/Rego Code<\/li>\n<li>R <\/li>\n<\/ul>\n<\/li>\n<li>Strong communication skills with both technical and non-technical stakeholders. <\/li>\n<li>Excellent analytical and problem-solving skills <\/li>\n<li>Experience with Atlassian JIRA\/Confluence and\/or other Project Organization and Team Collaboration platforms.<\/li>\n<\/ul>","pubDate":"2026-05-13T17:33:12+00:00","salaryMin":155000,"salaryMax":185000,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143800,"url":"https:\/\/jobicy.com\/jobs\/143800-director-of-vendor-management-operations","jobSlug":"143800-director-of-vendor-management-operations","jobTitle":"Director of Vendor Management Operations","companyName":"Claritev","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/f4236a63-221.jpeg","jobIndustry":["Product &amp; Operations"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Director","jobExcerpt":"Director of Vendor Management Operations At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple &#8211; we strive to bend the cost curve in healthcare...","jobDescription":"<p><strong><em><u>Director of Vendor Management Operations<\/u><\/em><\/strong><\/p>\n<p><em><u> <\/u><\/em><\/p>\n<p>At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive <em>to <strong>bend the cost curve in healthcare<\/strong><\/em> for all. Our dedication to service excellence extends to all our stakeholders – internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.<\/p>\n<p>Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!!<\/p>\n<p><strong><u>JOB SUMMARY<\/u><\/strong><\/p>\n<p><em>The incumbent has primary responsibility for all Commercially supported Vendor Team(s) -- (Including the areas of Registrar, Credentialing, Provider Data Management, Surprise Bill Services, NSA related Operations, and other claim supporting or regulatory functions as assigned). This role ensures the accuracy, quality, and reliability of operational processes, systems, and data across supported functions. The incumbent serves as an operational subject matter expert, supporting enterprise workflows, policy adherence, process optimization, and the integration of automation and efficiency initiatives. The role partners closely with Vendor(s) to manage performance, meet budget expectations, achieve operational metrics, and support continuous improvement. Additionally, the position evaluates and supports the onboarding of new vendor partners and may assume responsibility for additional operational areas as organizational needs evolve.<\/em><\/p>\n<p><em> <\/em><\/p>\n<p><strong><u>DUTIES<\/u><\/strong><\/p>\n<ol>\n<li><em> Serve as subject matter expert on corporate and area projects and initiatives. <br \/>2. Oversee daily Vendor operations, including registrar activities, provider data maintenance, credentialing tasks, project work, ad hoc requests, and support for Surprise Bill\/NSA related workflows and other operational functions as assigned.<br \/>3. Act as primary owner for all related KPI's, work with team to ensure compliance and constant improvement (both in terms of quality and turnaround time.) <br \/>5. Serve as contact and subject matter expert for assigned areas with Legal on regulation issues affecting provider data and client deliverables. <br \/>6. Complies and assures compliance with all relevant governmental regulations and company policies. <br \/>7. Lead interdepartmental projects and serve as a member of multiple concurrent teams aimed at improving operations. <br \/>8. Design and implement business processes across assigned areas and maintain responsibility for ongoing business process engineering. <br \/>9. Develop short- and long-term strategies to support and align succession planning and business strategy. <br \/>10. Manage and monitor departmental budget and expenses. <br \/>11. Ad hoc support to Sr. Director and AVP, Operations as necessary <br \/>12. Select, develop, and evaluate staff to ensure the efficient operation of department. <br \/>13. Collaborate, coordinate, and communicate across disciplines and departments. <br \/>14. Ensure compliance with HIPAA regulations and requirements. <br \/>15. Demonstrate Company's Core Competencies and values held within<br \/>16. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and\/or assigned as necessary.<\/em><\/li>\n<\/ol>\n<p><em> <\/em><\/p>\n<p><strong><em><u>JOB SCOPE:<\/u><\/em><\/strong><em><br \/>The incumbent has Director level decision making authority with supervisory accountabilities for multiple Managers. Significant interaction with leadership of internal and external business groups. This position requires minimal direction, leads and motivates staff and uses independent judgment to identify issues, trends and problems, recommend action plans, evaluate results and present to management in a timely manner. Work is varied and complex requiring the incumbent to use a broad range of knowledge gained through extensive experience. Oversee budget, hiring, termination and performance management of subordinates as well as their staff and work under limited supervision. This is a people management job with authority for all HR actions (hiring, firing, discipline, training, etc.<\/em><\/p>\n<p><em> <\/em><\/p>\n<p><strong><u> <\/u><\/strong><\/p>\n<p><strong><u>COMPENSATION<\/u><\/strong><\/p>\n<p>The salary range for this position is $90-120K. Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.<\/p>\n<p><strong><u> <\/u><\/strong><\/p>\n<p><strong>Qualifications<\/strong><\/p>\n<p><strong><u>REQUIREMENTS<\/u><\/strong><\/p>\n<p><em>* Minimum bachelor's degree, or HS Diploma (or GED) and 4 years of related experience <br \/>* Minimum 8 years' operations management experience, ideally managing healthcare provider data <br \/>* Required licensures, professional certifications, and\/or Board certifications as applicable <br \/>* Knowledge of managed care business preferred <br \/>* Knowledge of Vendor Management is required<br \/>* Knowledge of the organization, products and systems preferred <br \/>* Knowledge of general business principles, industry dynamics, market trends and specific operational details including Network Management and provider\/provider group contracts preferred <br \/>* Communication (written, verbal, listening), decision-making, judgment, analytical, team building, leadership, coaching, people management, multi-tasking, organizational, detail orientation, presentation, time management, problem solving and customer service skills <br \/>* Ability to create, refine, implement and manage new and innovative processes <br \/>* Ability to work effectively at detail and big-picture levels while moving projects forward <br \/>* Ability to diffuse challenging situations and follow through with resolution <br \/>* Ability to use software, hardware and peripherals related to job responsibilities including MS Office (Visio, Excel, PowerPoint and Word) <br \/>* Ability to travel up to 25% <br \/>* The individual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment such as, but not limited to, a keyboard, copier and telephone<\/em><\/p>\n<p><em> <\/em><\/p>\n<p><em> <\/em><\/p>\n<p><strong><u>BENEFITS<\/u> <\/strong><\/p>\n<p>We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.<\/p>\n<p><strong>Your benefits will include:<\/strong><\/p>\n<ul>\n<li>Medical, dental and vision coverage with low deductible &amp; copay<\/li>\n<li>Life insurance<\/li>\n<li>Short and long-term disability<\/li>\n<li>Paid Parental Leave<\/li>\n<li>401(k) + match<\/li>\n<li>Employee Stock Purchase Plan<\/li>\n<li>Generous Paid Time Off – accrued based on years of service\n<ul>\n<li>WA Candidates: the accrual rate is 4.61 hours every other week for the first two years of tenure before increasing with additional years of service<\/li>\n<\/ul>\n<\/li>\n<li>10 paid company holidays<\/li>\n<li>Tuition reimbursement<\/li>\n<li>Flexible Spending Account<\/li>\n<li>Employee Assistance Program<\/li>\n<li>Sick time benefits – for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits<\/li>\n<\/ul>\n<p><strong><u>EEO STATEMENT<\/u><\/strong><\/p>\n<p>Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status. If you would like more information on your EEO rights under the law, please <a href=\"https:\/\/cdn.complyright.com\/Email_Images\/PosterGuard\/2022\/PDF\/22-088_EEOC_KnowYourRights_10_20.pdf\" rel=\"nofollow ugc noopener\" target=\"_blank\">click <strong>here<\/strong><\/a>.<\/p>\n<p><strong><u>APPLICATION DEADLINE<\/u><\/strong><\/p>\n<p>We will generally accept applications for at least 5 calendar days from the posting date or as long as the job remains posted.<\/p>\n<p>#LI-AW1<\/p>","pubDate":"2026-05-13T17:33:11+00:00","salaryMin":90000,"salaryMax":120000,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143799,"url":"https:\/\/jobicy.com\/jobs\/143799-senior-manager-digital-automation-marketing","jobSlug":"143799-senior-manager-digital-automation-marketing","jobTitle":"Senior Manager, Digital & Automation Marketing","companyName":"Helix","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/08\/e8e0bdbc-221.png","jobIndustry":["Marketing &amp; Sales"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Senior","jobExcerpt":"About HelixAt Helix, our mission is to help everyone improve their lives through DNA. We&#8217;re transforming healthcare by making genomics a standard of care and partnering with health systems and...","jobDescription":"<p><strong>About Helix<\/strong>At Helix, our mission is to help everyone improve their lives through DNA. We're transforming healthcare by making genomics a standard of care and partnering with health systems and life science companies to accelerate the integration of genomic data into clinical practice. This role offers an exciting opportunity to shape the future of precision medicine and make a significant impact on healthcare delivery.<br \/><strong>Role Overview<\/strong>We’re seeking a hands-on, AI-fluent, data-driven professional to set up, manage, and optimize Helix campaigns and digital positioning. You’ll focus on operational excellence: executing campaigns across digital platforms and touchpoints; ensuring seamless CRM integration; measuring performance; and advising the marketing &amp; sales teams on refining messaging for Helix’s target audiences and ideal customer profiles (ICPs) based on insights &amp; analytics.<br \/><strong>Key Responsibilities<\/strong><br \/><strong>Omnichannel Campaign Execution<\/strong><\/p>\n<ul>\n<li><strong>Campaign Management:<\/strong> Set up, launch, and manage campaigns across owned, earned, paid, and social channels—primarily Sanity, LinkedIn, and X.<\/li>\n<li><strong>Platform Operations:<\/strong> Operate directly in CRM (HubSpot) and digital platforms to ensure flawless campaign delivery, partnering with product marketing &amp; sales\/business development to merge in-platform insights with strategic positioning and on-the-ground feedback. <\/li>\n<li><strong>Market Intelligence:<\/strong> Monitor media, policy, and competitive trends that shape opportunities with key stakeholders and ICPs.<\/li>\n<li><strong>Infrastructure:<\/strong> Drive innovation in marketing approaches, influencing the marketing tech stack with emerging technologies and platforms that drive customer awareness and adoption.<\/li>\n<\/ul>\n<p><strong>Performance and Optimization<\/strong><\/p>\n<ul>\n<li><strong>KPI Tracking:<\/strong> Track, measure, and report on campaign and channel performance, defining marketing ROI to optimize resource allocation.<\/li>\n<li><strong>Strategic Reporting:<\/strong> Build dashboards that translate data into clear insights for leadership and internal teams.<\/li>\n<li><strong>Testing &amp; Refinement:<\/strong> Run A\/B tests and recommend optimizations to creative\/content leads based on stakeholder and ICP engagement to maximize ROI.<\/li>\n<li><strong>Annual Planning:<\/strong> Advise on setting yearly KPIs, review performance from previous years, and share key learnings to inform long-term strategic planning.<\/li>\n<\/ul>\n<p><strong>AI-Enabled Operations<\/strong><\/p>\n<ul>\n<li><strong>Workflow Automation:<\/strong> Use AI tools for reporting, insight generation, and workflow automation, supporting the entire marketing team’s efforts with custom-built, automated solutions and tooling within the company TechStack.<\/li>\n<li><strong>Prompt Engineering:<\/strong> Experiment with prompt engineering and other methods to enhance speed, accuracy, and scalability.<\/li>\n<li><strong>Innovation:<\/strong> Stay ahead of emerging AI tools that strengthen campaign execution and analytics.<\/li>\n<\/ul>\n<p><strong>Collaboration and Coordination<\/strong><\/p>\n<ul>\n<li><strong>Cross-Functional Partnership:<\/strong> Partner with the extended marketing team (content, product, partner) as well as Product and Sales to drive maximum engagement with our customers. <\/li>\n<li><strong>Vendor Management:<\/strong> Manage external vendors or freelancers as well as third-party platforms, as needed, to support execution. <\/li>\n<\/ul>\n<p><strong>What Good Looks Like (6-12 Months)<\/strong><\/p>\n<ul>\n<li>ICP-driven dashboards in place for all priority campaigns.<\/li>\n<li>Two to three significant campaigns launched and optimized with measurable ROI and audience insights.<\/li>\n<li>Digital campaigns and workflows running consistently and effectively, with seamless CRM integration driving engagement and conversion.<\/li>\n<li>A clear link between performance metrics, Helix's core value proposition, and ICP engagement.<\/li>\n<\/ul>\n<p><strong>Qualifications<\/strong><\/p>\n<ul>\n<li><strong>Experience:<\/strong> 4–6 years of experience in digital or integrated marketing with a focus on campaign execution and optimization.<\/li>\n<li><strong>CRM Expertise:<\/strong> Proven track record setting up and running CRM- and digital-led campaigns, with HubSpot experience strongly preferred.<\/li>\n<li><strong>Analytical Mindset:<\/strong> Strong ability to interpret campaign data, build dashboards, and translate metrics into ICP-specific recommendations.<\/li>\n<li><strong>Technical Stack:<\/strong> Hands-on experience with marketing &amp; sales operations tools (Google Analytics, LinkedIn Campaign Manager, Hubspot, SEMrush or other SEO platforms, Hotjar, Zapier, etc.) and ability to work closely with software engineers.<\/li>\n<li><strong>AI Proficiency:<\/strong> Practical experience using AI tools to streamline reporting, analytics, campaign execution or marketing\/sales operations. <\/li>\n<li><strong>Continuous Optimizer:<\/strong> A proactive, self-starting mindset with a relentless focus on 'what’s next'; someone who doesn't just manage existing workflows but actively seeks to disrupt and improve them through automation and AI-driven experimentation.<\/li>\n<\/ul>\n<p><strong>Note to applicants: <\/strong>We are looking for an 'AI-fluent' engine of growth. If you are an ambitious, self-taught professional who thrives on operational excellence and continuous improvement, don’t let a missing checkbox stop you. If you can demonstrate a track record of scaling your skills and navigating complex technical landscapes, we want to hear from you.<br \/><strong>Expected Interview Process:<\/strong><\/p>\n<p>1) Recruiter Screen 2) Manager Screen\/Tech Screen 3) Onsite 4) Offer <br \/>Expected Pay For This Role:There are 3 distinct parts to your Helix offer: 1) Base Salary 2) Annual Bonus 3) Equity <\/p>\n<ul>\n<li>Expected Helix Base: $144,000-$190,000<\/li>\n<li>Expected Helix Discretionary Annual Bonus: 15% of your annual salary<\/li>\n<li>Equity: We offer generous equity at Helix. If you receive a Helix offer your recruiter will book dedicated time with you to educate you on our equity model.<\/li>\n<\/ul>\n<p>Aside from working alongside brilliant, dedicated, passionate, down-to-earth, curious, warm, and thoughtful people, we also provide great benefits:<\/p>\n<ul>\n<li>Comprehensive Health Insurance with Date of Hire eligibility \n<ul>\n<li>Above average employer paid premium coverage <\/li>\n<\/ul>\n<\/li>\n<li>12 weeks Helix Paid Parental Leave option <\/li>\n<li>401(k) with employer matching of up to 3% and 100% Vesting on the Date of Hire<\/li>\n<li>Comprehensive Well-Being Benefits <\/li>\n<li>Flexible PTO<\/li>\n<li>Remote options for many roles and a home office stipend <\/li>\n<\/ul>\n<p>What To Expect During Your First 90 days:<\/p>\n<ul>\n<li>First 30 days: you’ll spend time learning the Helix way, completing training and onboarding for your roles, and getting introduced to your team and relevant stakeholders. You’ll also gain a deeper understanding of our customers, our products, the impact we make in the lives of our communities, and how to thrive at Helix through participation in Helix U.<\/li>\n<li>Day 30 - 60: you’ll spend time contributing to projects, deeply familiarizing yourself with team and company processes, and developing a deeper understanding of Helix’s products, services and capabilities. <\/li>\n<li>Day 60 - 90: you’ll build your OKRs with your manager, start to take ownership of projects and initiatives on your team, and begin to demonstrate your impact on the Helix mission.<\/li>\n<\/ul>\n<p><em>Helix is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.<\/em><br \/><em> #LI-Remote<\/em><\/p>","pubDate":"2026-05-13T17:33:10+00:00","salaryMin":144000,"salaryMax":190000,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143798,"url":"https:\/\/jobicy.com\/jobs\/143798-solution-architect-microsoft-power-platform-and-copilot-studio","jobSlug":"143798-solution-architect-microsoft-power-platform-and-copilot-studio","jobTitle":"Solution Architect – Microsoft (Power Platform and Copilot Studio)","companyName":"World Wide Technology","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/c0d2c26d-221.png","jobIndustry":["Software Engineering"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Senior","jobExcerpt":"Education Qualifications Bachelor’s degree required (Computer Science, Engineering, Robotics, Systems, or related preferred). Master’s degree a plus (AI\/ML, Robotics, Computer Vision, Systems Engineering, HCI). Work Experience 6–10+ years of experience...","jobDescription":"<p><strong>Education Qualifications<\/strong><\/p>\n<ul>\n<li>Bachelor’s degree required (Computer Science, Engineering, Robotics, Systems, or related preferred).<\/li>\n<li>Master’s degree a plus (AI\/ML, Robotics, Computer Vision, Systems Engineering, HCI).<\/li>\n<\/ul>\n<h2><strong>Work Experience <\/strong><\/h2>\n<ul>\n<li>6–10+ years of experience in solution architecture or consulting delivery for digital\/software products.<\/li>\n<li>Demonstrated success supporting presales: discovery workshops, solution narratives, prototypes\/POCs, estimates, contribution to proposals and executive-ready presentations.<\/li>\n<li>Hands-on delivery experience with Microsoft Power Platform and Copilot Studio (designing, building, testing, and releasing apps\/automations\/agents) across the full SDLC.<\/li>\n<li>Experience establishing delivery standards and ALM for Power Platform\/agents, including environments, solution packaging, deployment pipelines, and GitHub-based source control.<\/li>\n<li>Experience implementing governance for Power Platform and agents (policy, lifecycle, security, and compliance), including Dataverse and connector strategy.<\/li>\n<li>Strong understanding of AI concepts (generative AI, automation, and model\/application integration) and ability to translate them into measurable business value and product requirements.<\/li>\n<li>Strong stakeholder management and communication skills, with the ability to explain complex technical topics to executive and non-technical audiences.<\/li>\n<li>Working knowledge of responsible AI and data governance practices (privacy, transparency, bias, and risk management) within enterprise delivery contexts.<\/li>\n<\/ul>\n<p><strong>Travel Requirements<\/strong><\/p>\n<ul>\n<li>Up to 25% of the time<\/li>\n<\/ul>\n<p><strong>Want to know more about WWT Digital? <a href=\"https:\/\/www.wwt.com\/category\/digital\/overview\" rel=\"nofollow ugc noopener\" target=\"_blank\">https:\/\/www.wwt.com\/category\/digital\/overview<\/a> <\/strong><\/p>\n<p>Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $125,000 - $165,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.<\/p>\n<p>The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:<\/p>\n<ul>\n<li>Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program<\/li>\n<li>Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement<\/li>\n<li>Paid Time Off: PTO and Sick Leave (starting at 20 days per year) &amp; Holidays (10 per year), Parental Leave, Military Leave, Bereavement<\/li>\n<li>Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program<\/li>\n<\/ul>\n<p>We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!<\/p>\n<p>If you have any questions or concerns about this posting, please email<br \/>taposting@wwt.com.<\/p>\n<p>#LI-MP2<\/p>\n<p>#LI-REMOTE<\/p>\n<p><strong>Qualifications<\/strong><\/p>\n<p><strong>Why WWT<\/strong><\/p>\n<p>At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.<\/p>\n<p>Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.<\/p>\n<p>With over 15,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 15 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.<\/p>\n<p>Want to work with highly motivated individuals on high-performance teams? Join WWT today!<\/p>\n<p><strong>What is the Solutions Consulting &amp; Engineering Team and why join?<\/strong><\/p>\n<p>Solutions Consulting &amp; Engineering is an organization that is customer-focused and solutions-led. We deliver end-to-end and emerging solutions to drive customer satisfaction and increase profitability and growth. Our world-class management consulting, delivery excellence, and engineering brilliance enable our success. We embody the OneWWT mindset by bringing the right talent at the right time from anywhere within WWT to solve our customer’s problems. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients’ most complex challenges. <\/p>\n<p><strong>Job Summary:<\/strong> <\/p>\n<p>The Solution Architect - Microsoft (Power Platform and Copilot Studio) leads the discovery, solutioning and delivery of modern digital products and platforms, integrating data and AI capabilities to drive measurable business outcomes. This role partners closely with clients, stakeholders, designers, engineers, and data scientists to define product vision, shape roadmaps and deliver scalable, responsible, and insight-driven digital experiences. Technical Product Managers have technical fluency to scope, prototype, plan and estimate digital application and data platform solutions, partnering closely with architects and engineers.<\/p>\n<p><strong>Job Responsibilities\/Essential Functions\/Competencies<\/strong> <\/p>\n<ul>\n<li>Partner with client stakeholders and internal teams to shape AI-enabled digital product vision, business case, roadmap, and prioritized use cases.<\/li>\n<li>Lead presales for Power Platform and Copilot Studio: solution narratives, demos\/prototypes\/POCs, estimates, and proposals\/presentations.<\/li>\n<li>Guide solution approach decisions (build vs. buy vs. fine-tune) and translate complex AI\/technical concepts for executive and non-technical audiences.<\/li>\n<li>Lead end-to-end delivery of Power Platform and Copilot Studio agents, from discovery through build, launch, and iteration, partnering with architects and engineers on scalable implementations.<\/li>\n<li>Establish and run delivery operating model for customer engagements: standards, ALM, and governance (policy, lifecycle, security) for Power Platform and agents.<\/li>\n<li>Support hiring\/mentoring agent designers\/developers and drive client\/internal upskilling (Copilot Studio, Power Platform, GitHub).<\/li>\n<li>Embed responsible AI practices (privacy, transparency, bias mitigation, and governance) throughout solution design and delivery.<\/li>\n<\/ul>\n<h2>Core Agent Capabilities<\/h2>\n<ul>\n<li>Integration agents (ServiceNow, Workday, Jira, Confluence)<\/li>\n<li>Declarative and low-code agents (SharePoint, Dataverse, WorkIQ)<\/li>\n<li>Multi-agent orchestration and Agent365 (emerging)<\/li>\n<li>Backend workflows using Power Automate and Power Platform<\/li>\n<li>Copilot Cowork skills (.md-based) and reusable prompt\/skill libraries<\/li>\n<\/ul>","pubDate":"2026-05-13T17:33:09+00:00","salaryMin":125000,"salaryMax":165000,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143797,"url":"https:\/\/jobicy.com\/jobs\/143797-servicenow-developer-2","jobSlug":"143797-servicenow-developer-2","jobTitle":"ServiceNow Developer","companyName":"World Wide Technology","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/c0d2c26d-221.png","jobIndustry":["Programming"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Any","jobExcerpt":"Qualifications Bachelor’s or master’s degree, preferably in Computer Science or Computer Information Systems, OR equivalent experience and\/or certifications 3+ Years as a ServiceNow Developer Excellent communication skills (written, verbal, and...","jobDescription":"<p><strong>Qualifications<\/strong><\/p>\n<ul>\n<li>Bachelor’s or master’s degree, preferably in Computer Science or Computer Information Systems, OR equivalent experience and\/or certifications<\/li>\n<li>3+ Years as a ServiceNow Developer<\/li>\n<li>Excellent communication skills (written, verbal, and presentation) for both a technical and non-technical audience.<\/li>\n<li>Experience integrating ServiceNow with external systems using JDBC and various Web Services, such as JSON, XML, REST, SOAP, etc., is preferred.<\/li>\n<li>Experience with the following ServiceNow Products: ITSM, PPM, FSM, CSM, AppDev Engine preferred<\/li>\n<li>Scripting in various areas (business rules, client scripts, UI actions, ACL, UI policies, portal pages, UI pages)<\/li>\n<li>Ability to configure flows and workflows.<\/li>\n<li>Ability to create and maintain Service Catalog<\/li>\n<li>Demonstrate ability to gather requirements, including problem definition, requirements elicitation, and impact analysis on complex projects spanning multiple stakeholder communities, design and implementation specs, application configuration, workflow configuration, UI configuration, development of reporting, development of requirement integration components, and testing and QA; must be able to coach the team through this process.<\/li>\n<li>Experience with ServiceNow Patch and Major Version Upgrade deployment and support will be helpful.<\/li>\n<li>Ability to thrive in an agile environment with evolving requirements and possess a good understanding of Agile, Lean, and Scrum principles.<\/li>\n<li>Experience with ServiceNow Automated Test Framework (ATF) to automate and verify applications, customizations, or configurations.<\/li>\n<li>Ability to be self-directed and self-motivated with the ability to work independently.<\/li>\n<li>Ability to be innovative, have outside-the-box creativity and present alternative ideas functionally and technically.<\/li>\n<li>Collaborative, team-oriented, and possess strong interpersonal communication skills.<\/li>\n<li>\n<p>Applicants must be authorized to work in the United States. We are unable to provide sponsorship for this position.<\/p>\n<\/li>\n<\/ul>\n<p>Certain states and localities require employers to post a reasonable estimate of the salary range. A reasonable estimate of the current base pay range for this position is $82,400 to $103,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay. <\/p>\n<p>The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:<\/p>\n<ul>\n<li>Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program<\/li>\n<li>Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement<\/li>\n<li>Paid Time Off: PTO and Sick Leave (starting at 20 days per year) &amp; Holidays (10 per year), Parental Leave, Military Leave, Bereavement<\/li>\n<li>Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program<\/li>\n<\/ul>\n<p>We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!<\/p>\n<p> If you have any questions or concerns about this posting, please email <a href=\"mailto:taposting@wwt.com\" rel=\"nofollow ugc noopener\" target=\"_blank\">taposting@wwt.com<\/a>.<\/p>\n<p>#LI-MP1<\/p>\n<p><strong>Qualifications<\/strong><\/p>\n<p><strong>Why WWT?<\/strong> <\/p>\n<p>At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits, and by delivering cutting-edge technology solutions for our clients. <\/p>\n<p>Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test, and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution, and integration capabilities. <\/p>\n<p>With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. <\/p>\n<p>Want to work with highly motivated individuals on high-performance teams? Join WWT today! <\/p>\n<p><strong>What is the Internal WWT IT Team, and why join?<\/strong> <\/p>\n<p>The Internal WWT IT team is the backbone of our company’s technological infrastructure, ensuring seamless operations and continuous innovation. Our team is dedicated to managing and supporting the company’s technological infrastructure, ensuring the smooth operation of hardware, software, networks, and data systems, while providing top-notch technical support to employees.<\/p>\n<p>By joining the Internal WWT IT team, you will play a crucial role in maintaining the efficiency and security of our IT environment, enabling the company to achieve its strategic goals. The Internal IT team offers the opportunity to work in a dynamic and collaborative environment, where your contributions will directly impact the company's success. If you are passionate about technology and eager to take on new challenges, we encourage you to apply and join our team.<\/p>\n<p><strong> As a member of our IT SC&amp;E Operations team, you will<\/strong>:<\/p>\n<ul>\n<li>Promote WWT Core Values and best practices.<\/li>\n<li>Participate and consult in architecture, design, development, implementation of integrations, and configuration of our ServiceNow platform.<\/li>\n<li>Collaborate with various teams and business stakeholders to understand business requirements and propose technical solutions.<\/li>\n<li>Participate in strategic project planning that improves operational efficiency across WWT’s Professional Services and Engineering departments.<\/li>\n<li>Test end-to-end solutions to ensure complete satisfaction of internal and external users including unit, functional, and regression testing.<\/li>\n<li>Mentor and collaborate with offshore\/onsite developers, perform code reviews, and promote best practices and direction to team members.<\/li>\n<li>Support the development of technical solutions and provide ongoing assistance and consultation to resolve problems to ensure the solutions meet the end user’s requirements.<\/li>\n<li>Provide guidance and direction on Production Issues<\/li>\n<li>Create and update existing technical\/configuration documentation.<\/li>\n<li>Perform platform upgrades.<\/li>\n<\/ul>","pubDate":"2026-05-13T17:33:08+00:00","salaryMin":82400,"salaryMax":103000,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143769,"url":"https:\/\/jobicy.com\/jobs\/143769-manager-sales-development-german-speaking","jobSlug":"143769-manager-sales-development-german-speaking","jobTitle":"Manager, Sales Development (German Speaking)","companyName":"Remote","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/63a88d3a-221-1.png","jobIndustry":["Sales"],"jobType":["Full-Time"],"jobGeo":"Austria","jobLevel":"Midweight","jobExcerpt":"About RemoteRemote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international...","jobDescription":"<h2><strong>About Remote<\/strong><\/h2>\n<p>Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.<br \/>With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.<br \/>We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.<\/p>\n<p> If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!<\/p>\n<h2><strong>What this job can offer you<\/strong><\/h2>\n<p>This is an exciting time to join Remote and make a personal difference in the global employment space as a Sales Development Manager, joining our Sales team and supporting our EMEA based Outbound Sales Development Representatives.<\/p>\n<p>The Sales Development organization fuels Remote's growth by serving two critical business objectives: To generate a predictable pipeline of qualified new business opportunities, and to produce high-caliber talent for internal promotions to other GTM teams.<br \/>As the initial point of contact for new customers, we aim to deliver positive and impactful first impressions as we start these new relationships.<\/p>\n<h2><strong>What you bring<\/strong><\/h2>\n<ul>\n<li>Experience leading Sales Development Representatives at a fast growing tech company<\/li>\n<li>Track record of success driving pipeline through inbound and outbound channels<\/li>\n<li>Strong sales acumen — experience in a closing role strongly preferred<\/li>\n<li>Familiarity with a robust tech stack (Salesforce, Outreach, Zoominfo, LeadIQ, and more)<\/li>\n<li>Passion for hiring, onboarding, and mentoring top talent<\/li>\n<li>Proven ability to influence cross-functional stakeholders, namely sales and marketing<\/li>\n<li>Fluent in English and either German <\/li>\n<li>Experience working remotely not required but considered a plus<\/li>\n<\/ul>\n<h2><strong>Key Responsibilities<\/strong><\/h2>\n<ul>\n<li>Coach Sales Development Representatives to reach outbound pipeline generation goals<\/li>\n<li>Develop team members to grow new sales skills and level up their current skill set<\/li>\n<li>Deliver process and content improvements to accelerate SDR effectiveness<\/li>\n<li>Collaborate with regional Sales Directors, Sales Development Managers and Director of Sales Development to improve quality and quantity of sales pipeline<\/li>\n<li>Partner with Marketing (Growth) to deliver feedback on MQL quality and new campaign ideas<\/li>\n<li>Regularly Report on key individual and team metrics to flag areas for improvement<\/li>\n<li>Hire and onboard new Sales Development Representatives<\/li>\n<\/ul>\n<h2><strong>Practicals<\/strong><\/h2>\n<ul>\n<li><strong>You'll report to:<\/strong> Director, Sales Development<\/li>\n<li><strong>Team:<\/strong> Sales<\/li>\n<li><strong>Location<\/strong>: EMEA<\/li>\n<li><strong>Start date<\/strong>: As soon as possible<\/li>\n<\/ul>\n<h2><strong>Remote Compensation Philosophy<\/strong><\/h2>\n<p>Remote's<a href=\"https:\/\/www.notion.so\/people-Total-Rewards-1945bce8d3924ece9421ba8630f57b0c?pvs=21\" rel=\"nofollow ugc noopener\" target=\"_blank\"> Total Rewards philosophy<\/a> is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.<\/p>\n<p>At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.<\/p>\n<p>The base salary range for this full-time position is between $36,295 USD to $122,500 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.<\/p>\n<h2><strong>Application process<\/strong><\/h2>\n<ol>\n<li>Recruiter Interview (30 Minutes)<\/li>\n<li>Hiring Manager Interview (60 Minutes)<\/li>\n<li>Interview Loop (3 managers) (90 Minutes) <\/li>\n<li>Bar Raiser (30 Minutes) <\/li>\n<\/ol>\n<h2><\/h2>\n<h2><strong>Benefits<\/strong><\/h2>\n<p>Our full benefits &amp; perks are explained in our handbook at <a href=\"http:\/\/remote.com\/r\/benefits\" target=\"_blank\" rel=\"nofollow ugc noopener\">remote.com\/r\/benefits<\/a>. As a global company, each country works differently, but some benefits\/perks are for all Remoters:<\/p>\n<ul>\n<li>work from anywhere<\/li>\n<li>flexible paid time off<\/li>\n<li>flexible working hours (we are <a href=\"https:\/\/remote.com\/async\" target=\"_blank\" rel=\"nofollow ugc noopener\">async<\/a>)<\/li>\n<li>16 weeks paid parental leave<\/li>\n<li>mental health support services<\/li>\n<li>stock options<\/li>\n<li>learning budget<\/li>\n<li>home office budget &amp; IT equipment<\/li>\n<li>budget for local in-person social events or co-working spaces<\/li>\n<\/ul>\n<h2><strong>How you’ll plan your day (and life)<\/strong><\/h2>\n<p>We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at <a href=\"https:\/\/remote.com\/async\" target=\"_blank\" rel=\"nofollow ugc noopener\">remote.com\/async<\/a>.<\/p>\n<p>You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your <strong>life-work balance<\/strong> is important and you will be encouraged to put yourself and your family first, and fit work around your needs.<\/p>\n<p>If that sounds like something you want, apply now!<\/p>\n<h2><strong>How to apply<\/strong><\/h2>\n<ol>\n<li>Please fill out the form below and upload your CV with a PDF format.<\/li>\n<li><strong>We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.<\/strong><\/li>\n<li>If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.<\/li>\n<\/ol>\n<p>Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask &amp; encourage anybody who needs an accommodation to request one from their recruiter.<\/p>\n<p>We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.<\/p>\n<p>At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see <a href=\"https:\/\/www.notion.so\/remotecom\/Guidelines-on-using-AI-when-applying-for-a-job-at-Remote-11ccb4dadab4805f80a7c73b6567bd8f\" target=\"_blank\" rel=\"nofollow ugc noopener\">here<\/a>. <br \/><em>Please note we accept applications on an ongoing basis. <\/em><\/p>","pubDate":"2026-05-13T09:43:06+00:00","salaryMin":36295,"salaryMax":122500,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143767,"url":"https:\/\/jobicy.com\/jobs\/143767-renewal-specialist","jobSlug":"143767-renewal-specialist","jobTitle":"Renewal Specialist","companyName":"Eventbrite","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2020\/11\/WRILS-201124163726-250327.png","jobIndustry":["Customer Success"],"jobType":["Full-Time"],"jobGeo":"UK","jobLevel":"Midweight","jobExcerpt":"THE ROLEThe Renewal Specialist is a critical role requiring the skills of a highly motivated and results-driven Customer Success (CS) professional. This role is focused on managing a high volume...","jobDescription":"<h2>THE ROLE<\/h2>\n<p>The Renewal Specialist is a critical role requiring the skills of a highly motivated and results-driven Customer Success (CS) professional. This role is focused on managing a high volume of client renewals through advanced automation tools and scalable outreach strategies. The ideal candidate will be responsible for maximizing customer retention rates, minimizing churn, and driving revenue growth through efficient renewal processes in the fast-paced events and ticketing sector.<\/p>\n<h2>YOU WILL <\/h2>\n<ul>\n<li><strong>Customer Renewal Management:<\/strong><\/li>\n<ul>\n<li>Manage and execute renewal processes for a high-volume portfolio of event ticketing clients.<\/li>\n<li>Proactively engage with customers 90-180 days prior to contract expiration dates.<\/li>\n<li>Generate accurate renewal forecasts and maintain a rolling 120-day renewal pipeline.<\/li>\n<li>Conduct renewal negotiations and secure contract extensions with minimal manual intervention.<\/li>\n<li>Identify and mitigate renewal risks through data-driven insights and customer analytics.<\/li>\n<\/ul>\n<li><strong>Automation &amp; Scalable Outreach:<\/strong><\/li>\n<ul>\n<li>Implement and optimize automated renewal workflows using CRM and marketing automation platforms.<\/li>\n<li>Design and execute multi-channel outreach campaigns (email, in-app notifications, SMS).<\/li>\n<li>Leverage automation tools to send personalized renewal reminders and follow-up sequences.<\/li>\n<li>Utilize AI-powered tools to predict churn risk and trigger appropriate intervention campaigns.<\/li>\n<li>Create and maintain automated renewal templates and communication sequences.<\/li>\n<\/ul>\n<li><strong>Customer Relationship Management:<\/strong><\/li>\n<ul>\n<li>Build and maintain strong relationships with key stakeholders at client organizations.<\/li>\n<li>Provide exceptional customer service throughout the renewal process.<\/li>\n<li>Address customer concerns, objections, and renewal blockers effectively.<\/li>\n<li>Collaborate with Customer Success, Sales, and Support teams to ensure seamless customer experience.<\/li>\n<li>Gather and act on customer feedback to improve renewal processes and customer satisfaction.<\/li>\n<\/ul>\n<li><strong>Data Analysis &amp; Reporting:<\/strong><\/li>\n<ul>\n<li>Track and analyze key renewal metrics including retention rates, churn rates, and revenue impact.<\/li>\n<li>Monitor customer engagement metrics and usage patterns to identify renewal opportunities.<\/li>\n<li>Generate regular reports on renewal performance and pipeline health.<\/li>\n<li>Utilize customer data and analytics to segment customers and personalize outreach strategies.<\/li>\n<li>Maintain accurate customer records and renewal documentation in CRM systems.<\/li>\n<\/ul>\n<li><strong>Upselling &amp; Cross Selling:<\/strong><\/li>\n<ul>\n<li>Identify expansion opportunities during the renewal process.<\/li>\n<li>Collaborate with sales teams on larger expansion opportunities.<\/li>\n<li>Promote new features, add-ons, and enhanced service packages.<\/li>\n<\/ul>\n<\/ul>\n<h2>THE SKILLSET<\/h2>\n<ul>\n<li>Strong negotiation and closing skills<\/li>\n<li>Excellent written and verbal communication abilities<\/li>\n<li>Data-driven mindset with analytical problem-solving skills<\/li>\n<li>Ability to manage multiple priorities in a fast-paced environment<\/li>\n<li>Customer-focused approach with strong relationship-building skills<\/li>\n<li>Detail-oriented with strong organizational capabilities<\/li>\n<li>Self-motivated with ability to work independently<\/li>\n<\/ul>\n<h2>QUALIFICATIONS<\/h2>\n<ul>\n<li>Bachelor's degree in Business, Marketing, Communications, or related field<\/li>\n<li>2+ years of experience in renewal management, account management, customer success, or sales roles<\/li>\n<li>Previous experience in B2B SaaS, subscription-based services, or events\/ticketing industry preferred<\/li>\n<li>Proven track record of managing high-volume customer portfolios<\/li>\n<li>Proficiency with CRM platforms (Salesforce, HubSpot, or similar)<\/li>\n<li>Experience with marketing automation tools (Marketo, Pardot, Mailchimp, or similar)<\/li>\n<li>Knowledge of customer success platforms (Gainsight, ChurnZero, or similar)<\/li>\n<li>Familiarity with ticketing systems and event management software<\/li>\n<li>Strong Excel\/Google Sheets skills for data analysis and reporting<\/li>\n<li>Experience with email automation and drip campaign tools<\/li>\n<\/ul>\n<h2><strong>ABOUT EVENTBRITE<\/strong><\/h2>\n<p>At Eventbrite everyone is invited to be their whole self and we cultivate an environment to make sure that is feasible throughout the entirety of an individual's time at Eventbrite. We are committed to providing competitive, valuable and meaningful benefits and experiences for our employees to ensure we meet them where they are in life. <\/p>\n<p>Cultivating a diverse, equitable and inclusive culture where all people are invited and belong is our top priority. <\/p>\n<p>Employees can participate in resource groups and we offer global programming and training throughout the year to support a diverse and inclusive workplace. <a href=\"https:\/\/www.eventbritecareers.com\/diversity-and-inclusion-at-eventbrite\" rel=\"nofollow ugc noopener\" target=\"_blank\">Read more<\/a> about our Diversity and Inclusion work for our team, culture, and community.<\/p>\n<h2><strong>BENEFITS<\/strong><\/h2>\n<p>We offer comprehensive benefits and a wellness package above and beyond standard medical benefits to support our Britelings’ lifestyle.<\/p>\n<p>Eventbrite's global benefit programs are designed to meet you where you are by offering resources and support for your health, well-being, finances, and family. This includes support in a remote environment, wellness allowance, Carrot family planning benefit, Origin Financial Planning service, and other offerings to ease the mind and body like Modern Health and BriteBreaks (generally the first Friday of every month off).<\/p>\n<h2><strong>EQUAL OPPORTUNITY<\/strong><\/h2>\n<p>At Eventbrite, we are dedicated to fostering diversity, equity and inclusion. We welcome individuals from all backgrounds, abilities and experiences to apply, and we make employment decisions on the basis of merit. We are committed to equal employment opportunity regardless of race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender reassignment, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics, or any other legally protected characteristic.<\/p>\n<p>If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. <\/p>","pubDate":"2026-05-13T09:43:05+00:00"},{"id":143768,"url":"https:\/\/jobicy.com\/jobs\/143768-senior-digital-assortment-manager","jobSlug":"143768-senior-digital-assortment-manager","jobTitle":"Senior Digital Assortment Manager","companyName":"Rithum","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/fe3986d8-221-1.jpeg","jobIndustry":["Product &amp; Operations"],"jobType":["Full-Time"],"jobGeo":"UK","jobLevel":"Senior","jobExcerpt":"Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers,...","jobDescription":"<p>Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.<\/p>\n<p>Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.<\/p>\n<p><strong>Overview <\/strong><\/p>\n<p>Rithum is an AI‑first organization, meaning AI is foundational to how we work, collaborate, and grow. Across all roles, employees are expected to leverage AI to move faster, work smarter, and create repeatable patterns that benefit others. AI proficiency is a core capability, reinforced through clear standards, tooling, and ongoing support. At Rithum, you contribute to advancing our AI‑first ways of working.<\/p>\n<p>As a <strong>Senior Digital Assortment Manager - EMEA<\/strong>, you drive growth by enabling assortment expansion strategies for Rithum’s most strategic clients. You partner with client merchants and ecommerce teams to identify 3P assortment opportunities and deliver actionable plans that drive profitable GMV. In EMEA, this role also expands and strengthens the Rithum network by identifying, engaging, and onboarding new brands and suppliers to meet retailer demand and support regional growth.<\/p>\n<p><em> <\/em><\/p>\n<p><strong>Responsibilities<\/strong><\/p>\n<p>Assortment Strategy &amp; Client Growth<\/p>\n<ul>\n<li>Develop and execute assortment expansion strategies to drive revenue growth for Rithum and its clients<\/li>\n<li>Act as a trusted advisor to clients, owning engagement objectives and delivering measurable outcomes<\/li>\n<li>Analyze performance, trends, and category opportunities to inform assortment recommendations<\/li>\n<li>Translate data into clear, actionable plans that optimize assortment and support client demand<\/li>\n<li>Partner with Sales, Client Partnerships, and Marketing on merchandising strategies and client presentations<\/li>\n<\/ul>\n<p>Network Expansion &amp; Partner Development (EMEA)<\/p>\n<ul>\n<li>Build and scale a network of brands and suppliers across EMEA to support retailer demand and growth targets<\/li>\n<li>Identify and onboard new partners through outbound outreach, retailer demand signals, campaigns, and partner ecosystems<\/li>\n<li>Use data and AI-enabled tools to prioritize outreach and target high-potential partners<\/li>\n<li>Develop and manage outreach cadences to generate a consistent pipeline of new network participants<\/li>\n<li>Establish and optimize scalable processes for partner qualification, onboarding, and activation<\/li>\n<li>Partner cross-functionally to align on target accounts, campaigns, and growth priorities<\/li>\n<li>Build and manage relationships with integrators and external partners to expand network reach<\/li>\n<li>Track progress against network growth goals, including onboarding, activation, and GMV contribution<\/li>\n<\/ul>\n<p>Analytics, AI &amp; Cross-Functional Collaboration<\/p>\n<ul>\n<li>Leverage analytics and AI-enabled tools to accelerate insights, identify patterns, and improve decision-making<\/li>\n<li>Utilize internal and external data sources to generate insights that inform both assortment and network strategies<\/li>\n<li>Partner with Product and Business Intelligence teams as an SME to inform analytics and AI-driven tool development<\/li>\n<li>Identify opportunities to automate workflows and scale impact through AI and repeatable processes<\/li>\n<li>Collaborate across teams to share insights, improve processes, and drive consistent execution<\/li>\n<\/ul>\n<p><strong>Qualifications <\/strong><\/p>\n<p>Minimum Qualifications <\/p>\n<ul>\n<li>3+ years of client-facing experience in a professional environment building and managing commercial relationships with brands and suppliers<\/li>\n<li>2–3 years of e-commerce experience in merchandising, wholesale, or retail buying\/planning where you held the commercial relationship and negotiated terms<\/li>\n<li>Ability to generate pipeline through outreach and manage partner engagement processes<\/li>\n<li>Experience in marketplace, supplier acquisition, or network growth environments<\/li>\n<li>Experience using AI to analyze data, streamline workflows, or scale impact<\/li>\n<li>Experience using AI tools (ChatGPT, Copilot, Claude, etc.) to accelerate and elevate your outcomes; including but not limited to communication drafting, data analysis, prompt engineering, and\/or documentation<\/li>\n<li>Proficiency in MS Office, particularly Excel<\/li>\n<\/ul>\n<p>Preferred Qualifications <\/p>\n<ul>\n<li>Bachelor’s degree<\/li>\n<li>Strong understanding of online retail and wholesale\/drop ship\/commission models<\/li>\n<li>Experience with Salesforce \/ Gainsight \/ Salesloft or similar CRM tools<\/li>\n<li>Strong analytical skills with the ability to synthesize data into insights and actions<\/li>\n<li>Proven ability to build collaborative relationships with internal teams and client stakeholders<\/li>\n<li>Excellent communication, organization, and time management skills<\/li>\n<li>Ability to identify and implement scalable, repeatable processes<\/li>\n<\/ul>\n<p><strong>Travel Required<\/strong><\/p>\n<p>Up to 10%<\/p>\n<p><strong>Other Duties<\/strong><\/p>\n<p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.<\/p>\n<p><strong>What it’s like to work at Rithum <\/strong><\/p>\n<p>When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.<\/p>\n<p>As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.<\/p>\n<p>At Rithum you will:<\/p>\n<ul>\n<li>Partner with the leading brands and retailers.<\/li>\n<li>Connect with passionate professionals who will help support your goals.<\/li>\n<li>Participate in an inclusive, welcoming work atmosphere.<\/li>\n<li>Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.<\/li>\n<li>Receive industry-competitive compensation and total rewards benefits.<\/li>\n<\/ul>\n<p><strong>Benefits <\/strong><\/p>\n<ul>\n<li>Enhanced Private Medical Insurance and a Health Cash Back Plan<\/li>\n<li>Life insurance &amp; disability benefits<\/li>\n<li>Pension plan with 4% Company match<\/li>\n<li>Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 2 paid floating holidays (new in 2026!), 10 paid sick days, 2 Wellness days and 1 Paid Volunteer Day<\/li>\n<li>£45\/month Remote work stipend for internet<\/li>\n<li>Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program<\/li>\n<li>Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career<\/li>\n<li>Charitable contribution match per team member<\/li>\n<\/ul>\n<p>Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.<\/p>\n<p>We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the <a href=\"https:\/\/forms.office.com\/r\/v1qDcUpHLw\" rel=\"nofollow ugc noopener\" target=\"_blank\">Accommodations Request Form<\/a>. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.<\/p>","pubDate":"2026-05-13T09:43:05+00:00"},{"id":143766,"url":"https:\/\/jobicy.com\/jobs\/143766-frontline-support-analyst","jobSlug":"143766-frontline-support-analyst","jobTitle":"Frontline Support Analyst","companyName":"Zone &#038; Co","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/618aec90-221.png","jobIndustry":["Technical Support"],"jobType":["Full-Time"],"jobGeo":"UK","jobLevel":"Midweight","jobExcerpt":"About Zone &amp; Co.Zone &amp; Company Software Consulting LLC (“Zone”) is the ERP-native AI platform for financial operations, purpose-built for organizations running on Oracle NetSuite. We are redefining how finance...","jobDescription":"<p><strong>About Zone &amp; Co.<\/strong><\/p>\n<p>Zone &amp; Company Software Consulting LLC (“Zone”) is the ERP-native AI platform for financial operations, purpose-built for organizations running on Oracle NetSuite. We are redefining how finance teams operate by delivering an AI-powered system that automates, connects, and scales financial workflows directly within the ERP.<\/p>\n<p>As the AI operating system for finance teams in NetSuite, Zone enables more than 4,500 customers worldwide to run smarter, faster, and with greater accuracy. Our platform spans the full financial lifecycle, including Quote-to-Cash, Procure-to-Pay, Treasury, Payroll Management, and Record-to-Report, eliminating manual processes and unlocking real-time financial intelligence.<\/p>\n<p>By embedding intelligence directly into NetSuite, Zone helps finance teams move beyond reactive work to proactive, strategic impact. Learn more at<a href=\"http:\/\/www.zoneandco.com\" rel=\"nofollow ugc noopener\" target=\"_blank\"> www.zoneandco.com<\/a> or follow us on LinkedIn:<a href=\"http:\/\/linkedin.com\/company\/zoneandco\" rel=\"nofollow ugc noopener\" target=\"_blank\"> linkedin.com\/company\/zoneandco<\/a>.<\/p>\n<p><strong>About the Job: <\/strong><\/p>\n<p>The Frontline Support Analyst – Solution 7 is a customer-focused role responsible for delivering exceptional support to users of Solution 7, Zone &amp; Co.’s Excel-based reporting and budgeting solution for NetSuite. Acting as a trusted advisor to finance and accounting professionals, this individual helps customers maximize the value of Solution 7 by supporting the creation of refreshable management reports, forecasts, and financial statements powered by live NetSuite data.<\/p>\n<p>This role combines strong technical troubleshooting expertise with advanced Excel knowledge and a passion for customer success. The Frontline Support Analyst serves as a key point of contact for customers, ensuring timely issue resolution, minimizing business disruption, and providing a seamless support experience.<\/p>\n<p><strong>What You'll Do:<\/strong><\/p>\n<ul>\n<li>Manage incoming technical support incidents, requests, and changes, ensuring each is prioritized effectively.<\/li>\n<li>Maintain a personal ticket queue, closing tickets promptly and meeting established service level agreements (SLAs).<\/li>\n<li>Communicate proactively with customers, providing updates on ticket status and ensuring transparency throughout the support process.<\/li>\n<li>Recognize when to escalate issues to Backline Support or other relevant teams for swift resolution of complex challenges.<\/li>\n<li>Acquire in-depth knowledge of Solution 7 and its integration with NetSuite via SuiteAnalytics Connect, continuously enhancing expertise to provide exceptional support across reporting, budgeting, and consolidation use cases.<\/li>\n<li>Take full ownership of support incidents, delivering consistent updates to customers and ensuring all issues are resolved satisfactorily.<\/li>\n<li>Utilize Zendesk and JIRA to meticulously document all client interactions, ensuring real-time updates and clear record-keeping.<\/li>\n<li>Engage in real-time client calls, representing the company with professionalism to effectively resolve technical incidents.<\/li>\n<li>Educate customers on product features, software updates, and best practices to optimize their use of the products.<\/li>\n<li>Assist customers with the installation, activation, configuration, and optimization of Solution 7 within their Excel and NetSuite environments, ensuring report templates and budget models align with their business needs.<\/li>\n<li>Collaborate with cross-functional teams to relay customer feedback and insights, contributing to product improvements and enhancements.<\/li>\n<li>Provide troubleshooting support for technical issues, utilizing strong analytical skills to identify root causes and deliver solutions.<\/li>\n<li>Develop and maintain support documentation, including FAQs and knowledge base articles, to empower customers and improve efficiency.<\/li>\n<li>Stay updated on industry trends and emerging technologies to provide informed support and advice to customers.<\/li>\n<li>Foster a positive and collaborative team environment, sharing insights and best practices with colleagues to enhance overall service quality.<\/li>\n<li>Participate in training and development programs to continuously improve technical skills and customer service abilities.<\/li>\n<li>Monitor ticket trends and customer feedback to identify areas for improvement in support processes and customer experiences.<\/li>\n<li>Conduct customer satisfaction surveys to gauge service effectiveness and identify opportunities for enhancement.<\/li>\n<li>Implement best practices for customer support, focusing on efficiency and effectiveness in all interactions.<\/li>\n<li>Assist in onboarding new customers, ensuring a smooth transition and positive experience as they start using the products.<\/li>\n<\/ul>\n<p><strong>What You'll Need:<\/strong><\/p>\n<ul>\n<li>3+ years of customer service expertise in a client-facing role.<\/li>\n<li>1+ years of experience with NetSuite (financial modules in particular) and a background in technical support.<\/li>\n<li>Proficient in using Zendesk and JIRA for ticket management.<\/li>\n<li>Exceptional written and verbal communication skills.<\/li>\n<li>Friendly, confident, and professional demeanor.<\/li>\n<li>Commitment to continuous learning and personal development.<\/li>\n<li>Strong attention to detail and effective problem-solving abilities.<\/li>\n<li>Excellent time management and prioritization skills in a dynamic environment.<\/li>\n<li>Advanced Microsoft Excel proficiency, including complex formulas, pivot tables, and financial modeling; comfort with troubleshooting Excel add-ins is a plus.<\/li>\n<li>Understanding of accounting principles, with 2-3 years of relevant experience.<\/li>\n<li>Self-motivated, capable of working independently and collaboratively.<\/li>\n<li>Bachelor’s degree in business, finance, computer science, or a related field.<\/li>\n<li>Familiarity with NetSuite (particularly the General Ledger, financial reporting, and budgeting areas) and exposure to SuiteAnalytics Connect or similar data-connection layers is essential.<\/li>\n<li>Basic knowledge of programming concepts and troubleshooting techniques is advantageous.<\/li>\n<\/ul>\n<h3>Benefits<\/h3>\n<p>At Zone, our benefits are designed to enrich your life beyond the workplace. Recognizing that work is just a fraction of your overall life experience, we are dedicated to providing robust support. As a fully remote company, we prioritize flexibility and balance. Explore our comprehensive list of benefits at <a href=\"http:\/\/zoneandco.com\/\" target=\"_blank\" rel=\"nofollow ugc noopener\">Zoneandco.com<\/a>.<\/p>\n<p>Zone and Co is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.<\/p>\n<p>We strongly encourage candidates of all different backgrounds and identities to apply. This is an opportunity for us to bring in a different perspective and we’re eager to further diversify our company. Zone &amp; Co is committed to building an equitable, inclusive, and supportive place for you to do some of the greatest work of your career.<\/p>\n<p>#LI-Remote<\/p>","pubDate":"2026-05-13T09:43:04+00:00"},{"id":143765,"url":"https:\/\/jobicy.com\/jobs\/143765-paid-search-specialist","jobSlug":"143765-paid-search-specialist","jobTitle":"Paid Search Specialist","companyName":"Forbes Advisor","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/4337db8b-221-1.png","jobIndustry":["SEO"],"jobType":["Full-Time"],"jobGeo":"UK","jobLevel":"Any","jobExcerpt":"Company DescriptionAt Forbes Advisor, our mission is to help readers turn their aspirations into reality. We arm people with trusted advice and guidance so they can make informed decisions they...","jobDescription":"<h2>Company Description<\/h2>\n<p>At Forbes Advisor, our mission is to help readers turn their aspirations into reality. We arm people with trusted advice and guidance so they can make informed decisions they feel confident in and get back to doing the things they care about most.<\/p>\n<p>We are an experienced team of industry experts dedicated to helping readers make smart decisions and choose the right products with ease. Forbes Advisor boasts decades of experience across dozens of geographies and teams, including Content, SEO, Business Intelligence, Finance, HR, Marketing, Production, Technology and Sales. The team brings rich industry knowledge to Forbes Advisor's global coverage of consumer credit, debt, health, home improvement, banking, investing, credit cards, small business, education, insurance, loans, real estate and travel.<\/p>\n<h2>Job Description<\/h2>\n<p>Forbes Advisoris looking for a skilled SEM Specialist to join the Forbes Advisor Performance Marketing team with a focus on supporting one of Forbes business verticals. If you're looking for challenges and opportunities similar to those of a start-up, with the benefits of an established, successful company read on.<\/p>\n<p>This position will report into the SEM Manager. In this role you will be required to set up, manage and optimize paid search campaigns and support the SEM team in various tasks, such as analyses and reporting. You will work closely with the wider paid search team to grow our online presence and conversions.<\/p>\n<p><strong><u>Responsibilities:<\/u> <\/strong><\/p>\n<ul>\n<li>Ensure campaigns deliver positive ROI to achieve desired results.<\/li>\n<li>Manage multiple accounts, this will bring variety in the role, while challenging, as a result of a busy workload and tight deadlines.<\/li>\n<li>Maintain and monitor bidding strategies, targeting settings, budgets, search terms and other important account metrics on existing and new categories.<\/li>\n<li>Manage the creation of large keyword lists<\/li>\n<li>Implement creative copy suggestions<\/li>\n<li>Define campaign budgets, align campaign goals and ensure search campaigns meet best practice principles.<\/li>\n<li>Provide recommendations and execute strategies for keyword and targeting opportunities, campaign structuring, targeting, DSA, Pmax and other areas of paid search to deliver performance goals.<\/li>\n<li>Keep up to date with search engine and PPC industry trends and developments.<\/li>\n<li>Utilize data driven analysis insights, identify opportunities, making recommendations for performance optimisations.<\/li>\n<li>Collaborate with other stakeholders in the business (Sales, Data, Product) to achieve desired goals.<\/li>\n<\/ul>\n<p><strong><u>Professional Competencies:<\/u> <\/strong><\/p>\n<ul>\n<li>Passion for Search and digital marketing.<\/li>\n<li>A detailed knowledge of PPC best approaches, principles and standards.<\/li>\n<li>A good understanding of how PPC fits in to the wider area of digital marketing<\/li>\n<li>Proven ability to achieve targets and results and make a tangible impact on ROI and revenues.<\/li>\n<li>Attention to detail and the ability to effectively multi-task in a deadline driven atmosphere.<\/li>\n<\/ul>\n<p><strong><u>Professional Skills &amp; Qualifications<\/u> <\/strong><\/p>\n<ul>\n<li>Proven 1+ years of experience in Performance marketing, creating, managing and executing paid search campaigns on Google and Bing ads.<\/li>\n<li>Proficiency in MS Excel and data manipulation.<\/li>\n<li>Google\/Bing ads certification, a plus<\/li>\n<li>Strong analytical skills<\/li>\n<li>Ability to think creatively<\/li>\n<li>Excellent attention to detail<\/li>\n<li>Strong relationship building skills<\/li>\n<li>Ability to think strategically and develop innovative paid search strategies ● Ability to present information effectively to a range of audiences<\/li>\n<li>Proficiency in managing moderate to large scale paid search accounts.<\/li>\n<li>Skills in campaign performance analysis and digital traffic metrics<\/li>\n<li>Experience working with paid search tools to analyze and audit performance such as SEM Rush, Google search console.<\/li>\n<li>Proven experience in using smart bidding strategies (tROAS, tCPA, maximize conversion, maximize conversion value).<\/li>\n<\/ul>\n<h2>Additional Information<\/h2>\n<p>Forbes Advisor provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.<\/p>\n<p>This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.<\/p>\n<p>#LI-REMOTE #LI-NM1<\/p>","pubDate":"2026-05-13T09:43:03+00:00"},{"id":143764,"url":"https:\/\/jobicy.com\/jobs\/143764-performance-marketing-specialist-3","jobSlug":"143764-performance-marketing-specialist-3","jobTitle":"Performance Marketing Specialist","companyName":"Forbes Advisor","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/4337db8b-221-1.png","jobIndustry":["Marketing &amp; Sales"],"jobType":["Full-Time"],"jobGeo":"UK","jobLevel":"Any","jobExcerpt":"Company DescriptionAt Forbes Advisor, our mission is to help readers turn their aspirations into reality. We arm people with trusted advice and guidance so they can make informed decisions they...","jobDescription":"<h2>Company Description<\/h2>\n<p>At Forbes Advisor, our mission is to help readers turn their aspirations into reality. We arm people with trusted advice and guidance so they can make informed decisions they feel confident in and get back to doing the things they care about most.<\/p>\n<p>We are an experienced team of industry experts dedicated to helping readers make smart decisions and choose the right products with ease. Forbes Advisor boasts decades of experience across dozens of geographies and teams, including Content, SEO, Business Intelligence, Finance, HR, Marketing, Production, Technology and Sales. The team brings rich industry knowledge to Forbes Advisor's global coverage of consumer credit, debt, health, home improvement, banking, investing, credit cards, small business, education, insurance, loans, real estate and travel.<\/p>\n<h2>Job Description<\/h2>\n<p>Forbes Advisoris looking for a skilled SEM Specialist to join the Forbes Advisor Performance Marketing team with a focus on supporting one of Forbes business verticals. If you're looking for challenges and opportunities similar to those of a start-up, with the benefits of an established, successful company read on.<\/p>\n<p>This position will report into the SEM Manager. In this role you will be required to set up, manage and optimize paid search campaigns and support the SEM team in various tasks, such as analyses and reporting. You will work closely with the wider paid search team to grow our online presence and conversions.<\/p>\n<p><strong><u>Responsibilities:<\/u> <\/strong><\/p>\n<ul>\n<li>Ensure campaigns deliver positive ROI to achieve desired results.<\/li>\n<li>Manage multiple accounts, this will bring variety in the role, while challenging, as a result of a busy workload and tight deadlines.<\/li>\n<li>Maintain and monitor bidding strategies, targeting settings, budgets, search terms and other important account metrics on existing and new categories.<\/li>\n<li>Manage the creation of large keyword lists<\/li>\n<li>Implement creative copy suggestions<\/li>\n<li>Define campaign budgets, align campaign goals and ensure search campaigns meet best practice principles.<\/li>\n<li>Provide recommendations and execute strategies for keyword and targeting opportunities, campaign structuring, targeting, DSA, Pmax and other areas of paid search to deliver performance goals.<\/li>\n<li>Keep up to date with search engine and PPC industry trends and developments.<\/li>\n<li>Utilize data driven analysis insights, identify opportunities, making recommendations for performance optimisations.<\/li>\n<li>Collaborate with other stakeholders in the business (Sales, Data, Product) to achieve desired goals.<\/li>\n<\/ul>\n<p><strong><u>Professional Competencies:<\/u> <\/strong><\/p>\n<ul>\n<li>Passion for Search and digital marketing.<\/li>\n<li>A detailed knowledge of PPC best approaches, principles and standards.<\/li>\n<li>A good understanding of how PPC fits in to the wider area of digital marketing<\/li>\n<li>Proven ability to achieve targets and results and make a tangible impact on ROI and revenues.<\/li>\n<li>Attention to detail and the ability to effectively multi-task in a deadline driven atmosphere.<\/li>\n<\/ul>\n<p><strong><u>Professional Skills &amp; Qualifications<\/u> <\/strong><\/p>\n<ul>\n<li>Proven 1+ years of experience in Performance marketing, creating, managing and executing paid search campaigns on Google and Bing ads.<\/li>\n<li>Proficiency in MS Excel and data manipulation.<\/li>\n<li>Google\/Bing ads certification, a plus<\/li>\n<li>Strong analytical skills<\/li>\n<li>Ability to think creatively<\/li>\n<li>Excellent attention to detail<\/li>\n<li>Strong relationship building skills<\/li>\n<li>Ability to think strategically and develop innovative paid search strategies ● Ability to present information effectively to a range of audiences<\/li>\n<li>Proficiency in managing moderate to large scale paid search accounts.<\/li>\n<li>Skills in campaign performance analysis and digital traffic metrics<\/li>\n<li>Experience working with paid search tools to analyze and audit performance such as SEM Rush, Google search console.<\/li>\n<li>Proven experience in using smart bidding strategies (tROAS, tCPA, maximize conversion, maximize conversion value).<\/li>\n<\/ul>\n<h2>Additional Information<\/h2>\n<p>Forbes Advisor provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.<\/p>\n<p>This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.<\/p>\n<p>#LI-REMOTE #LI-NM1<\/p>","pubDate":"2026-05-13T09:43:02+00:00"},{"id":143763,"url":"https:\/\/jobicy.com\/jobs\/143763-conversational-designer","jobSlug":"143763-conversational-designer","jobTitle":"Conversational Designer","companyName":"Cresta","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2022\/08\/4d686e40b22cf2510b627c59afe5fd95.jpg","jobIndustry":["Creative &amp; Design"],"jobType":["Full-Time"],"jobGeo":"UK","jobLevel":"Midweight","jobExcerpt":"Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI...","jobDescription":"<p>Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is<a href=\"https:\/\/www.linkedin.com\/in\/sebastian-thrun-59a0b273\/\" rel=\"nofollow ugc noopener\" target=\"_blank\"> Sebastian Thrun<\/a>, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO,<a href=\"https:\/\/www.linkedin.com\/in\/pingwu\/\" rel=\"nofollow ugc noopener\" target=\"_blank\"> Ping Wu<\/a>, the co-founder of Google Contact Center AI and Vertex AI platform,<a href=\"https:\/\/www.linkedin.com\/in\/tianlinshi\/\" rel=\"nofollow ugc noopener\" target=\"_blank\"> &amp; co-founder, Tim Shi<\/a>, an early member of Open AI.<\/p>\n<p>We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&amp;T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.<\/p>\n<p>Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.<\/p>\n<h2><strong>About the Role<\/strong><\/h2>\n<p>As the <strong>Founding Conversational Designe<\/strong>r for EMEA, you will play a pivotal role in shaping how Cresta delivers conversational AI solutions across the region. You’ll lead the design and deployment of best-in-class AI conversation models that power real-time coaching and assistance for contact center agents, as well as virtual agents across voice and chat experiences.<\/p>\n<p>This is a highly strategic, customer-facing role that combines conversational design expertise with strong project ownership and regional influence. As one of the first hires focused on Conversation Design in EMEA, you will help establish delivery best practices, scale customer impact, and serve as a key partner in expanding Cresta’s presence across international markets.<\/p>\n<p>You will manage complex AI delivery engagements from initial discovery through deployment and optimization, ensuring projects stay on track, stakeholders remain aligned, and outcomes drive measurable business value.<\/p>\n<p>You’ll collaborate closely with cross-functional teams across Machine Learning, Data Science, Engineering, Product, Project Management, and Customer Success, while acting as a trusted advisor to customers throughout implementation. You’ll also help customers design, build, and maintain their own models using Cresta Opera, our proprietary self-service platform.<\/p>\n<h2><strong>Responsibilities<\/strong><\/h2>\n<ul>\n<li>Own end-to-end AI delivery projects across EMEA, including discovery, requirements gathering, solution design, build, deployment, QA, and post-launch optimization<\/li>\n<li>Serve as a founding regional expert in conversational design, helping shape scalable delivery frameworks and best practices for international customers<\/li>\n<li>Manage multiple concurrent customer implementations while balancing timelines, priorities, and stakeholder expectations<\/li>\n<li>Partner cross-functionally to define scope, track milestones, mitigate risks, and ensure successful execution<\/li>\n<li>Translate customer business objectives into scalable conversational AI solutions across sales, retention, collections, and customer service use cases<\/li>\n<li>Drive alignment with customer stakeholders through regular working sessions, solution reviews, and executive-level presentations<\/li>\n<li>Lead model maintenance and performance tuning efforts to ensure ongoing quality and measurable impact<\/li>\n<li>Deliver Cresta’s Opera Enablement Program to key stakeholders, empowering customers to independently design, build, and QA their own AI models<\/li>\n<li>Design and develop virtual agent solutions using flow-based, prompt-based, and hybrid architectures<\/li>\n<li>Contribute to internal documentation, implementation standards, and repeatable delivery methodologies as Cresta scales globally<\/li>\n<li>Partner closely with teams in North America while helping establish regional expertise and customer success across EMEA<\/li>\n<\/ul>\n<h2><strong>Qualifications We Value<\/strong><\/h2>\n<ul>\n<li>Strong written and verbal communication skills, with the ability to influence both technical and business stakeholders<\/li>\n<li>Demonstrated project management experience, including managing multiple complex workstreams simultaneously<\/li>\n<li>Proven ability to independently own deliverables, timelines, and cross-functional coordination in a fast-paced environment<\/li>\n<li>2+ years of experience in conversational design, conversational AI, bot development, or related fields<\/li>\n<li>Experience presenting complex solutions to enterprise customer stakeholders, including executive audiences<\/li>\n<li>Experience working directly with enterprise customers in implementation, consulting, or delivery roles<\/li>\n<li>Experience operating in global or international customer environments preferred<\/li>\n<li>Fluency in a second language strongly preferred<\/li>\n<li>Background in Linguistics preferred<\/li>\n<li>Experience with prompt engineering preferred<\/li>\n<li>Experience with Dialogflow CX preferred<\/li>\n<\/ul>\n<h2><strong>Perks &amp; Benefits:<\/strong><\/h2>\n<p>We offer a comprehensive and people-first benefits package to support you at work and in life:<\/p>\n<ul>\n<li>Comprehensive medical, dental, and vision coverage with plans to fit you and your family<\/li>\n<li>Paid parental leave for all new parents welcoming a new child<\/li>\n<li>Remote work setup budget to help you create a productive home office<\/li>\n<li>Monthly wellness and communication stipend to keep you connected and balanced<\/li>\n<li>20 days of vacation time to promote a healthy work-life blend<\/li>\n<\/ul>\n<h2><strong>Compensation at Cresta:<\/strong><\/h2>\n<p>Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.<\/p>\n<p>Total compensation includes <strong>Base + Bonus + Equity<\/strong>, along with a comprehensive benefits package for you and your family.<\/p>\n<p>We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai <\/p>","pubDate":"2026-05-13T09:43:01+00:00"},{"id":143762,"url":"https:\/\/jobicy.com\/jobs\/143762-account-manager-emea-2","jobSlug":"143762-account-manager-emea-2","jobTitle":"Account Manager, EMEA","companyName":"Customer.io","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/b82146da-221.jpg","jobIndustry":["Business Development"],"jobType":["Full-Time"],"jobGeo":"EMEA","jobLevel":"Midweight","jobExcerpt":"About Customer.ioOver 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers...","jobDescription":"<h2>About <a href=\"http:\/\/Customer.io\" rel=\"nofollow ugc noopener\" target=\"_blank\">Customer.io<\/a><\/h2>\n<p>Over 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. <a href=\"http:\/\/Customer.io\" rel=\"nofollow ugc noopener\" target=\"_blank\">Customer.io<\/a> powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.<\/p>\n<h2>About the role<\/h2>\n<p>Hi, I'm Matt Lane, Manager of Account Management at <a href=\"http:\/\/Customer.io\" rel=\"nofollow ugc noopener\" target=\"_blank\">Customer.io<\/a>, and I'm looking for an Account Manager to join our EMEA team. This is a revenue ownership role — you'll manage a portfolio of mid-market and enterprise accounts, driving renewals, identifying expansion opportunities, and building the kind of relationships that make customers want to grow with us. You'll be part of a tight-knit EMEA team and a key commercial voice for the accounts you own.<\/p>\n<p><strong>This role is open to candidates based in the UK or Ireland only.<\/strong><\/p>\n<h2>What we value<\/h2>\n<ul>\n<li>Commercial ownership — you treat your book of business like it's yours, because it is<\/li>\n<li>Forecasting discipline and data-driven decision-making, not gut feel<\/li>\n<li>Multi-threaded relationships — you build trust across the org, not just with one champion<\/li>\n<li>Expansion through value, not feature gates or mechanical levers<\/li>\n<li>Close partnership with Customer Success — you see CS as a collaborator, not a handoff<\/li>\n<\/ul>\n<h2>What you'll do<\/h2>\n<ul>\n<li>Own the full commercial strategy for a portfolio of mid-market and enterprise accounts — renewals, expansion, and churn mitigation<\/li>\n<li>Drive growth by helping customers adopt <a href=\"http:\/\/Customer.io\" rel=\"nofollow ugc noopener\" target=\"_blank\">Customer.io<\/a> more strategically, identifying new use cases and articulating ROI clearly<\/li>\n<li>Forecast renewal and expansion pipeline accurately with a clear, repeatable methodology<\/li>\n<li>Build multi-threaded relationships from day-to-day operators to Directors and VPs, becoming a trusted commercial advisor<\/li>\n<li>Partner closely with Customer Success on account health and with Sales on expansion deals<\/li>\n<li>Engage Legal and Finance on complex renewals and collaborate cross-functionally to move deals forward<\/li>\n<\/ul>\n<h2>What we're looking for<\/h2>\n<ul>\n<li>3+ years in Account Management, Sales, or a related SaaS commercial role with direct ownership of a revenue number (5+ years preferred)<\/li>\n<li>Experience managing $5m ARR, predominantly in the MM space<\/li>\n<li>Proven ability to grow customer spend outside of overages or true-ups — genuine expansion through adoption and value articulation<\/li>\n<li>A forecasting methodology you can walk through clearly — it doesn't need to be a named framework, just logic you own<\/li>\n<li>Comfortable pulling usage data, tracking health scores, and building your own dashboards<\/li>\n<li>Strong communicator — clear and persuasive with both technical and non-technical stakeholders<\/li>\n<li>Based in the UK or Ireland<\/li>\n<\/ul>\n<h2>Compensation &amp; Benefits<\/h2>\n<p>We believe in transparency. Starting salary for this role is $80,500 base + $34,500 variable = $115,000 OTE (or equivalent in local currency) depending on experience and subject to market rate adjustment.<\/p>\n<p>We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including <strong>100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family<\/strong>. We also offer <strong>16 weeks paid parental leave, unlimited PTO<\/strong>, stipends for remote work and wellness, a professional development budget, and more.<\/p>\n<p><a href=\"https:\/\/customer.io\/careers#:~:text=our%20collective%20success.-,BENEFITS,-Our%C2%A0\" rel=\"nofollow ugc noopener\" target=\"_blank\">See full benefits here →<\/a><\/p>\n<h2>Our Process<\/h2>\n<p>No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.<\/p>\n<ol>\n<li>30-minute video call with a Recruiter<\/li>\n<li>45-minute video call with the Hiring Manager<\/li>\n<li>Take-Home Assignment<\/li>\n<li>1-hour Assignment Review Call with the team<\/li>\n<\/ol>\n<p>All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.<\/p>\n<h2>Join us!<\/h2>\n<p>Check out our <a href=\"https:\/\/customer.io\/careers\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">careers page<\/a> for more information about why you should <a href=\"https:\/\/customer.io\/about\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">come work with us!<\/a> We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.<\/p>","pubDate":"2026-05-13T09:43:00+00:00","salaryMin":34500,"salaryMax":115000,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143761,"url":"https:\/\/jobicy.com\/jobs\/143761-principal-customer-success-manager-2","jobSlug":"143761-principal-customer-success-manager-2","jobTitle":"Principal Customer Success Manager","companyName":"Signifyd","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/9be4f098-221.jpg","jobIndustry":["Customer Success"],"jobType":["Full-Time"],"jobGeo":"UK","jobLevel":"Senior","jobExcerpt":"At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates...","jobDescription":"<p>At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.<\/p>\n<p>Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower fearless commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values <a href=\"https:\/\/www.signifyd.com\/about\/#values\" rel=\"nofollow ugc noopener\" target=\"_blank\">here<\/a>!<\/p>\n<p><strong>Department: Strategic Customer Success<\/strong><\/p>\n<p>The Strategic Customer Success team is responsible for driving success, net revenue retention, and expansion within our largest customer portfolio. This involves proactively engaging existing merchants, mitigating churn risks, and onboarding new clients. Our team members are experts in the fraud, e-commerce, and payments landscape, collaborating closely with Sales, Product, Implementation, and Risk teams to ensure an exceptional customer experience. We are a results-oriented group focused on delivering significant value and achieving our collective and individual targets.<\/p>\n<p><strong>The Role:<\/strong><\/p>\n<p>As a <strong>Strategic Customer Success Manager<\/strong>, you will own the success of Signifyd’s most complex and strategic accounts in the EMEAregion. You are not a passive relationship manager; you are a <strong>proactive, revenue-owning partner<\/strong> and a \"trusted advisor\".<\/p>\n<p>You will report to the Director of Customer Success EMEA and will work closely with Signifyd GM EMEA and VP Strategic Customer Success in the US.<\/p>\n<p>Success in this role requires an expert relationship builder who can align stakeholders at the highest levels—both within the customer's organization and internally at Signifyd—to execute a long-term strategy that delivers specific business outcomes.<strong> <\/strong><\/p>\n<p>We are looking for candidates who fit one of two primary profiles:<\/p>\n<ul>\n<li>A foundational background in <strong>Business Administration, Business Intelligence (BI), or Product Management<\/strong>, but have intentionally transitioned into a high-impact, relationship-driven commercial role (Account Management, Customer Success)<\/li>\n<li>First-hand experience <strong>running payments, e-commerce or fraud prevention program at a large European company <\/strong>and understanding the internal pressures and technical hurdles our clients face daily.<\/li>\n<\/ul>\n<p>Regardless of your path, you must be commercially minded, acting as a high-level intermediary who ensures Signifyd’s technical delivery aligns perfectly with the merchant's business needs.<\/p>\n<p><strong>Responsibilities<\/strong>:<\/p>\n<ul>\n<li><strong>Strategic &amp; Commercial Ownership: <\/strong>Own the end-to-end relationship for high-value accounts, ensuring strategic alignment between their business goals and Signifyd’s platform.<\/li>\n<li><strong>Commercial Growth: <\/strong>Operate with a \"sales mindset\" to identify and capitalize on expansion, upsell, and cross-sell opportunities.<\/li>\n<li><strong>Technical Translation:<\/strong> Act as a critical intermediary between the merchant’s business needs and Signifyd’s technical teams , ensuring what we deliver aligns with the client's actual business requirements.<\/li>\n<li><strong>Consultative Challenge: <\/strong>Proactively keep client teams aligned and provide rigorous, data-backed challenges to their internal assumptions to drive better outcomes.<\/li>\n<li><strong>Face-to-Face Engagement<\/strong>:<\/li>\n<ul>\n<li><strong>Europe<\/strong>: Conduct frequent onsite visits to maintain deep, local alignment with key stakeholders<\/li>\n<li><strong>Signifyd London HQ<\/strong>: available to attend team or All Hands meetings as required <\/li>\n<\/ul>\n<li><strong>Product Influence: <\/strong>Leverage a deep understanding of fraud detection technologies (Machine Learning, device fingerprinting) to translate complex data into actionable insights and influence Signifyd’s product roadmap.<\/li>\n<li><strong>Outcome Realization: <\/strong>Focus on reducing \"time-to-value\" for new initiatives and exceeding mutually agreed-upon success criteria<\/li>\n<\/ul>\n<p><strong>Requirements: <\/strong><\/p>\n<ul>\n<li><strong>Experience: <\/strong>5+ years of success in senior enterprise SaaS roles, or account management managing strategic accounts.<\/li>\n<li><strong>Technical Background: <\/strong>Previous professional experience in Data Science, BI, Analytics, or Product Management is highly preferred.<\/li>\n<li><strong>Domain Expertise: <\/strong>A deep understanding of the ecommerce, fraud, or payments landscape is essential.<\/li>\n<li><strong>Executive Presence: <\/strong>Proven track record of presenting to and negotiating with CxO-level executives, with the ability to hold a narrative that leads to growth.<\/li>\n<li><strong>Commercial Acumen: <\/strong>Proven ability to manage complex sales cycles and achieve revenue targets through retention and expansion.<\/li>\n<li><strong>Travel: <\/strong>Ability to travel frequently (1-2 trips a month)<\/li>\n<li><strong>Program Management: <\/strong>Strong capability in resource orchestration and planning for a portfolio of engagements, ensuring the operational health of deployed solutions.<\/li>\n<\/ul>\n<p><strong>Our UK benefits:<\/strong><\/p>\n<ul>\n<li>Stock Options<\/li>\n<li>Annual Performance Bonus or Commissions<\/li>\n<li>Pension matched up to 8%<\/li>\n<li>‘Day one’ access to great health, dental and optical insurance scheme <\/li>\n<li>Generous annual leave plus public holidays<\/li>\n<li>Cycle to Work Scheme<\/li>\n<li>Enhanced maternity and paternity leave (12 weeks full-pay for mums &amp; dads, plus 12 weeks half-pay for mums)<\/li>\n<li>Regular paid social events organized by our social committee <\/li>\n<li>Mental wellbeing resources<\/li>\n<li>Dedicated learning budget through Learnerbly<\/li>\n<\/ul>\n<p>We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.<\/p>\n<p>We also want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.<\/p>\n<p><a href=\"https:\/\/drive.google.com\/file\/d\/1HSnMY6HGjB1FNRX4Ez9bUre5mrPPcHIq\/view?usp=sharing\" target=\"_blank\" rel=\"nofollow ugc noopener\">Signifyd's Applicant Privacy Notice<\/a><\/p>","pubDate":"2026-05-13T09:42:59+00:00"},{"id":143760,"url":"https:\/\/jobicy.com\/jobs\/143760-sr-staff-product-manager-trade-payward-services","jobSlug":"143760-sr-staff-product-manager-trade-payward-services","jobTitle":"Sr. Staff Product Manager – Trade, Payward Services","companyName":"Kraken","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2021\/03\/Jobicy-210307081105-509016.png","jobIndustry":["Product &amp; Operations"],"jobType":["Full-Time"],"jobGeo":"UK","jobLevel":"Senior","jobExcerpt":"Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.What makes us...","jobDescription":"<h2><strong>Building the Future of Crypto <\/strong><\/h2>\n<p>Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.<\/p>\n<p><strong>What makes us different?<\/strong> <\/p>\n<p>Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.<\/p>\n<p>Before you apply, please read the <a href=\"https:\/\/www.kraken.com\/culture\" rel=\"nofollow ugc noopener\" target=\"_blank\"><u>Kraken Culture<\/u><\/a> page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account <a href=\"https:\/\/support.kraken.com\/hc\/en-us\/articles\/226090548-How-to-create-an-account-on-Kraken\" rel=\"nofollow ugc noopener\" target=\"_blank\">here<\/a>.<\/p>\n<p>As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to <a href=\"https:\/\/blog.kraken.com\/crypto-education\/security-at-kraken\" rel=\"nofollow ugc noopener\" target=\"_blank\">industry-leading security<\/a>, <a href=\"https:\/\/blog.kraken.com\/category\/crypto-education\" rel=\"nofollow ugc noopener\" target=\"_blank\">crypto education<\/a>, and <a href=\"https:\/\/blog.kraken.com\/crypto-education\/support-at-kraken\" rel=\"nofollow ugc noopener\" target=\"_blank\">world-class client support<\/a> through our products like <a href=\"https:\/\/pro.kraken.com\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">Kraken Pro<\/a>, <a href=\"https:\/\/www.kraken.com\/desktop\" rel=\"nofollow ugc noopener\" target=\"_blank\">Desktop<\/a>, <a href=\"https:\/\/www.kraken.com\/wallet\" rel=\"nofollow ugc noopener\" target=\"_blank\">Wallet<\/a>, and <a href=\"https:\/\/www.kraken.com\/features\/futures\" rel=\"nofollow ugc noopener\" target=\"_blank\">Kraken Futures<\/a>.<\/p>\n<p><strong>Become a Krakenite and build the future of crypto!<\/strong><\/p>\n<h2><strong>Proof of work<\/strong><\/h2>\n<h2><strong>The team<\/strong><\/h2>\n<p>Payward Services is Kraken’s B2B infrastructure platform - built on 15 years of operating history - that enables companies to add digital asset trading, stablecoin payments, custody, staking, lending, and funding rails to their own products through a single integration. Rather than stitching together multiple vendors, partners build on unified infrastructure where execution, custody, compliance, risk, and settlement work in concert.<\/p>\n<p>Within Payward Services, Trade is the product line that powers trading experiences inside partner apps and Kraken 1P interfaces. We help fintechs, banks, brokerages, and platforms offer their customers digital asset trading - spot, derivatives, tokenized equities, recurring buys, limit orders - without building exchange infrastructure from scratch. Our partners’ end users trade inside the partner’s app; we provide everything underneath.<\/p>\n<p>We’re hiring a<strong> Sr. Staff Product Manager<\/strong> to drive the Trade product line strategy and execution. Reporting to the Global Head of Payward Services, this is a product-first leadership role. You’ll define what we build, shape how partners integrate it, and work directly with clients to ensure the product succeeds in real-world deployments. <\/p>\n<h2><strong>The opportunity<\/strong><\/h2>\n<ul>\n<li>\n<p>Drive the Trade product strategy, roadmap, and execution — spanning Convert &amp; Trade, PTL as a Service (custodial and non-custodial), Recurring Buys, Limit Orders, PTL + xStocks, and crypto derivatives (jointly owned with the Derivatives team)<\/p>\n<\/li>\n<li>\n<p>Build and externalize our Crypto-as-a-Service API suite, enabling B2B2C trading infrastructure for fintechs, banks, and brokerages to embed institutional-grade trading into their products<\/p>\n<\/li>\n<li>\n<p>Extend the API suite to support more trade types and manage trading workflows for both institutional partners and individual end users<\/p>\n<\/li>\n<li>\n<p>Broaden access beyond B2B partners to every Kraken account holder, including emerging developers and AI-assisted developers interacting via coding agents and similar tools<\/p>\n<\/li>\n<li>\n<p>Design systems across order management, execution, custody integration, compliance workflows, and trading UX\/API patterns<\/p>\n<\/li>\n<li>\n<p>Drive partner-led product development by working directly with clients to translate requirements into scalable product decisions and unblock integrations<\/p>\n<\/li>\n<li>\n<p>Treat the product as the GTM: Trade is adopted because it integrates cleanly and solves partner problems, not because it's sold<\/p>\n<\/li>\n<li>\n<p>Lead the full product lifecycle from discovery and scoping through build, launch, and iteration<\/p>\n<\/li>\n<li>\n<p>Influence cross-functional teams across Engineering, Design, Compliance, Legal, Risk, Payments, and Custody to deliver globally scalable platform capabilities<\/p>\n<\/li>\n<li>\n<p>Drive key metrics including partner adoption, integration velocity, trading volume, end-user activation, and revenue impact<\/p>\n<\/li>\n<li>\n<p>Partner with Sales and BD to support strategic deals through product expertise, demos, and integration planning<\/p>\n<\/li>\n<\/ul>\n<h2><strong>Skills you should HODL<\/strong><\/h2>\n<ul>\n<li>\n<p>10+ years of product management experience, with significant time spent building B2B2C infrastructure - ideally platforms that help companies add trading, brokerage, or financial services to their own apps<\/p>\n<\/li>\n<li>\n<p>Deep experience with trading platforms or exchange infrastructure, especially at the service layer. You understand order types, execution models, custody, settlement, and what it takes to build trading products that work at scale. Prior experience at an exchange, brokerage platform, or trading infrastructure provider is strongly preferred<\/p>\n<\/li>\n<li>\n<p>Track record of shipping B2B products that partners actually integrate. You’ve dealt with the realities of enterprise integration - API design, onboarding friction, compliance requirements, and multi-tenant architecture<\/p>\n<\/li>\n<li>\n<p>Technical fluency. You don’t need to write code, but you need to hold your own in architecture discussions, make informed build\/buy tradeoffs, and challenge engineering when needed<\/p>\n<\/li>\n<li>\n<p>Experience operating in regulated financial services. You’ve worked within compliance and licensing constraints and understand how they shape product decisions - especially across multiple jurisdictions<\/p>\n<\/li>\n<li>\n<p>Strong product sense with commercial awareness. You lead with product, but understand how product decisions drive revenue and platform adoption<\/p>\n<\/li>\n<li>\n<p>Strong cross-functional leadership skills with the ability to influence across teams and drive alignment without direct authority<\/p>\n<\/li>\n<li>\n<p>Comfort operating in ambiguity. Payward Services is scaling rapidly. You’ll need to move fast, make decisions with imperfect information, and adapt as the business evolves<\/p>\n<\/li>\n<\/ul>\n<p><strong>#LI-Remote<\/strong><\/p>\n<p><em>Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.<\/em><\/p>\n<p><em>Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.<\/em><\/p>\n<p><em>We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.<\/em><\/p>\n<p>Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!<\/p>\n<p>We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision.<\/p>\n<p>As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. <\/p>\n<p><strong>Stay in the know<\/strong><\/p>\n<p><a href=\"https:\/\/twitter.com\/krakenfx\" rel=\"nofollow ugc noopener\" target=\"_blank\"><u>Follow us on Twitter<\/u><\/a><\/p>\n<p><a href=\"https:\/\/blog.kraken.com\/#:~:text=Enter%20your%20email%20address\" rel=\"nofollow ugc noopener\" target=\"_blank\"><u>Learn on the Kraken Blog<\/u><\/a><\/p>\n<p><a href=\"https:\/\/www.linkedin.com\/company\/kraken-exchange\/\" rel=\"nofollow ugc noopener\" target=\"_blank\"><u>Connect on LinkedIn<\/u><\/a><\/p>\n<p><a href=\"https:\/\/www.kraken.com\/legal\/candidate-privacy-notice\" rel=\"nofollow ugc noopener\" target=\"_blank\"><u>Candidate Privacy Notice<\/u><\/a><\/p>","pubDate":"2026-05-13T09:42:58+00:00"},{"id":143759,"url":"https:\/\/jobicy.com\/jobs\/143759-customer-experience-specialist-2","jobSlug":"143759-customer-experience-specialist-2","jobTitle":"Customer Experience Specialist","companyName":"Quince","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/b33b4553-221.png","jobIndustry":["Customer Success"],"jobType":["Full-Time"],"jobGeo":"UK","jobLevel":"Any","jobExcerpt":"ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for...","jobDescription":"<p><strong><u>ABOUT QUINCE <\/u><\/strong><\/p>\n<p>Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value.<\/p>\n<p>Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions:<\/p>\n<ul>\n<li>\n<p><strong>Customer First<\/strong>: We prioritize customer satisfaction in every decision.<\/p>\n<\/li>\n<li>\n<p><strong>High Quality<\/strong>: True quality means premium materials and rigorous production standards you can feel good about.<\/p>\n<\/li>\n<li>\n<p><strong>Essential Design<\/strong>: We focus on timeless, functional essentials instead of chasing trends.<\/p>\n<\/li>\n<li>\n<p><strong>Always a Better Deal<\/strong>: Innovation and transparency ensure value for both customers and partners.<\/p>\n<\/li>\n<li>\n<p><strong>Social &amp; Environmental Responsibility<\/strong>: We commit to sustainable materials, ethical production, and fair wages.<\/p>\n<\/li>\n<\/ul>\n<p>Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency.<\/p>\n<p><strong><u>OUR TEAM AND SUCCESS <\/u><\/strong><\/p>\n<p>At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence. <\/p>\n<p>If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince.<\/p>\n<p>THE ROLE <\/p>\n<p>Join Quince as a Customer Experience Associate and deliver thoughtful, high-quality service across chat, email, phone, and social channels. Solve problems with empathy, guide them authentically, and share insights that improve our service. Grow your career with clear paths in specialization, leadership, and training while building trust and loyalty every day. This is a remote position <em>(UK-based) <\/em>with requirement to travel to Leeds, Manchester or London for training and occasional in-person meetings and team gatherings.<\/p>\n<p>Responsibilities<\/p>\n<ul>\n<li>Own each customer interaction from start to finish, ensuring clarity, care, and confidence.<\/li>\n<li>Resolve issues with empathy, turning challenges into positive experiences.<\/li>\n<li>Navigate tools efficiently while keeping the human touch.<\/li>\n<li>Share insights and recurring patterns to help improve the experience.<\/li>\n<li>Become a product expert to guide customers authentically.<\/li>\n<\/ul>\n<p>What You Bring<\/p>\n<ul>\n<li>Digital Intelligence: Comfortable adopting new tools to enhance service.<\/li>\n<li>Empathy &amp; Brand Ambassadorship: Builds loyalty through warm, polished, and authentic interactions.<\/li>\n<li>Ownership: Takes full responsibility for outcomes and anticipates customer needs.<\/li>\n<li>Adaptability: Thrives amid change while maintaining calm and consistency.<\/li>\n<\/ul>\n<p>Growth Opportunities<\/p>\n<ul>\n<li>Specialist Tracks: Category Expert (Home, Jewelry, Health\/Wellness)<\/li>\n<li>Leadership Tracks: Senior Associate → Team Lead → CX Manager<\/li>\n<li>Enablement Tracks: Quality &amp; Training or Workforce Management<\/li>\n<\/ul>\n<p>Why You’ll Love Working Here<\/p>\n<ul>\n<li>Impactful work shaping customer loyalty<\/li>\n<li>Culture of ownership and autonomy<\/li>\n<li>Continuous growth in a fast-paced premium e-commerce-brand environment<\/li>\n<li>Beautiful products, transparent pricing, and happy customers<\/li>\n<\/ul>\n<p>Compensation &amp; Benefits<\/p>\n<ul>\n<li>Increases every 6 months until 2 years. <\/li>\n<li>Monthly performance bonus <\/li>\n<li>3-week paid training and onboarding<\/li>\n<li>Set schedule with guaranteed hours<\/li>\n<li>Referral bonuses of up to £800 <\/li>\n<\/ul>\n<p>Additional note: Up to the first 3 weeks of employment are mandatory onsite training, held Monday through Friday, 9:00 AM – 6:00 PM GMT in either London, Leeds or Manchester. Full attendance is required—no absences will be permitted during this period.<\/p>\n<p><em>All posted ranges are reflective of base salary and may vary depending upon experience level and location. <\/em><em>Bonus and equity may also be provided for eligible roles.<\/em><\/p>\n<p>Pay Range£16—£16 GBP<\/p>\n<p><strong><u>WHY QUINCE?<\/u><\/strong><\/p>\n<p>Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.<\/p>\n<p><strong><u>EQUAL OPPORTUNITY &amp; HIRING INTEGRITY<\/u><\/strong><\/p>\n<p>Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. <\/p>\n<p>Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing <a href=\"https:\/\/forms.gle\/DpJ11jHa1WbqfUWB9\" rel=\"nofollow ugc noopener\" target=\"_blank\">this accommodation form<\/a>. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.<\/p>\n<p>Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.<\/p>\n<p><em>Security Advisory: Beware of Frauds<\/em><\/p>\n<p>At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.<\/p>","pubDate":"2026-05-13T09:42:57+00:00","salaryMin":32000,"salaryMax":32000,"salaryCurrency":"GBP","salaryPeriod":"yearly"},{"id":143758,"url":"https:\/\/jobicy.com\/jobs\/143758-manager-customer-support-2","jobSlug":"143758-manager-customer-support-2","jobTitle":"Manager, Customer Support","companyName":"Cloudbeds","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/3aef1a38-221.png","jobIndustry":["Customer Success"],"jobType":["Full-Time"],"jobGeo":"UK","jobLevel":"Midweight","jobExcerpt":"What Makes Us Unique At Cloudbeds, we&#8217;re not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties...","jobDescription":"<p><strong>What Makes Us Unique <\/strong><\/p>\n<p>At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started. <\/p>\n<p><strong>How You'll Make an Impact:<\/strong><\/p>\n<p>As a Customer Support Manager for Europe, you'll lead, coach, and develop a team of Customer Support Leads dedicated to delivering exceptional support to hoteliers who depend on Cloudbeds. You'll bring firsthand hotel operations experience to every escalation, every coaching conversation, and every process decision — because you understand what it means for a property when their technology isn't working. This is a role for someone who is not afraid to pick up the phone and call a customer directly to fix a problem, who leads their team by example, and who gets energized by helping people grow. <\/p>\n<p><strong>Our Customer Support Team:<\/strong><\/p>\n<p>Our Customer Support team is where hospitality expertise meets technology — a remote group of former hoteliers and customer experience professionals who hold themselves to a high standard because they know the impact their work has on real properties around the world. We move fast, support each other, and genuinely care about the outcomes we deliver for our customers. If you lead by example, stay calm under pressure, and bring the kind of ownership mentality that comes from working in an operation that never sleeps, you'll feel right at home here. <\/p>\n<p><strong>What You Bring to the Team:<\/strong><strong><br \/><\/strong><\/p>\n<ul>\n<li>Lead, coach, and develop a team of Customer Support Leads — setting clear goals, conducting regular 1:1s, and creating an environment where people grow and do their best work<\/li>\n<li>Act as the primary escalation point for complex customer issues, drawing on your hotel operations background to understand the real business impact and drive resolution with urgency and empathy<\/li>\n<li>Own and drive key support metrics including CSAT, NPS, SLA adherence, and First Contact Resolution, surfacing trends and opportunities to senior leadership regularly<\/li>\n<li>Champion a culture where the team takes ownership of outcomes and customers feel the difference — including picking up the phone when that's what it takes to resolve an issue<\/li>\n<li>Leverage Cloudbeds' AI tools to improve team efficiency and help your team work smarter<\/li>\n<li>Use customer feedback and ticket trend data to identify what isn't working and fix it structurally — not just case by case<\/li>\n<li>Partner cross-functionally with Product, Engineering, and CS leadership to surface customer patterns and contribute to initiatives that improve service quality at scale<\/li>\n<li>Hire, develop, and retain team members through honest coaching, meaningful feedback, and genuine investment in their growth<\/li>\n<\/ul>\n<p><strong>What Sets You Up for Success:<\/strong><strong><br \/><\/strong><\/p>\n<ul>\n<li>Bring significant direct experience in hotel or resort operations — front office, property management, revenue management, F&amp;B, or events at a quality independent, managed, or branded property. This is a firm requirement for this role<\/li>\n<li>Demonstrate 2+ years of experience leading or supervising a customer-facing team, with a proven ability to set goals, coach performance, and build a collaborative remote culture<\/li>\n<li>Show strong technical aptitude and learning agility — you pick up new tools quickly, troubleshoot independently, and thrive in environments where the technology and processes are constantly evolving<\/li>\n<li>Thrive in a fast-paced, high-change environment — Cloudbeds moves quickly, and the ability to lead your team through ambiguity and rapid iteration is essential to success in this role<\/li>\n<li>Bring exceptional communication and interpersonal skills — comfortable engaging directly with customers at all levels, including in high-stakes or escalated situations<\/li>\n<li>Fluent in English and Spanish — Spanish fluency is required. Portuguese is a strong additional plus and may be a deciding factor between otherwise comparable candidates<\/li>\n<\/ul>\n<p><strong>Bonus Skills to Stand Out :<\/strong><\/p>\n<ul>\n<li>Experience with mid-market or multi-property hospitality — management companies, branded clusters, ownership groups, or resort operations is a strong differentiator<\/li>\n<li>Prior experience in a customer support, customer success, or customer experience role within a SaaS or hospitality technology environment<\/li>\n<\/ul>\n<h3><strong>What to Expect - Your Journey with Us <\/strong><\/h3>\n<p>Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.<\/p>\n<p>Learn more online at <a href=\"https:\/\/www.cloudbeds.com\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">cloudbeds.com<\/a><\/p>\n<h3><strong>Company <a href=\"https:\/\/www.cloudbeds.com\/awards\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">Awards<\/a> to Check Out! <\/strong><\/h3>\n<ul>\n<li>Best All-In-One Hotel Management System | HotelTechAwards (2025)<\/li>\n<li>Overall 10 Best Places to Work | HotelTechAwards (2025)<\/li>\n<li>Most Loved Workplace® Certified (2024) <\/li>\n<li>Top 10 People’s Choice(2024)<\/li>\n<li>Deloitte Technology Fast 500 (2024)<\/li>\n<\/ul>\n<h3> <\/h3>\n<h3><strong>Discover our Benefits:<\/strong><\/h3>\n<ul>\n<li>Remote First, Remote Always <\/li>\n<li>PTO in accordance with local labor requirements<\/li>\n<li>Monthly Wellness Fridays - enjoy an extra long weekend every month<\/li>\n<li>Full Paid Parental Leave<\/li>\n<li>Home office stipend based on country of residency<\/li>\n<li>Professional development courses in Cloudbeds University<\/li>\n<li>Access to professional development, including manager training, upskilling and knowledge transfer.<\/li>\n<\/ul>\n<h3><strong>Everyone is Welcome - A Culture of Inclusion <\/strong><\/h3>\n<p><em>Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.<\/em><\/p>\n<p><em>Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at <a href=\"mailto:accomodations@cloudbeds.com\" rel=\"nofollow ugc noopener\" target=\"_blank\">accommodations@cloudbeds.com<\/a>. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.<\/em><\/p>\n<p><em>To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes\/applications.<\/em><\/p>\n<p><em>#LI-REMOTE<\/em><\/p>","pubDate":"2026-05-13T09:42:56+00:00"},{"id":143736,"url":"https:\/\/jobicy.com\/jobs\/143736-principal-clinical-data-standards-consultant","jobSlug":"143736-principal-clinical-data-standards-consultant","jobTitle":"Principal Clinical Data Standards Consultant","companyName":"ICON plc","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/4536bfb1-221-1.jpeg","jobIndustry":["Healthcare &amp; Medical"],"jobType":["Full-Time"],"jobGeo":"UK","jobLevel":"Senior","jobExcerpt":"Principal Data Standards ConsultantICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to...","jobDescription":"<p>Principal Data Standards Consultant<\/p>\n<p>ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development<\/p>\n<h2><u><b>Principal Data Standard Consultant<\/b><\/u><\/h2>\n<p><u><b>UK<\/b><\/u><\/p>\n<p>As a Principal Clinical Data Standards Consultant at ICON Plc, you will:<\/p>\n<ul>\n<li>Provide <b>expert-level functional knowledge<\/b> in at least one standards domain, contributing to the development of standards content both internally and for sponsor-facing projects.<\/li>\n<li>Develop, implement, and maintain <b>ICON standards libraries<\/b> in compliance with CDISC, sponsor, and regulatory requirements.<\/li>\n<li>Act as a subject matter expert to <b>guide standards implementation and ensure compliance<\/b> across clinical data management activities.<\/li>\n<li>Apply deep understanding of business challenges to <b>recommend and drive best practices<\/b>, improving processes, products, and services to enhance competitive differentiation.<\/li>\n<li>Collaborate cross-functionally to define <b>data collection strategies and standards<\/b> for clinical trials.<\/li>\n<li>Participate in <b>standards governance activities<\/b>, influencing decision-making and providing expert input on complex topics.<\/li>\n<li>Lead or contribute to <b>departmental initiatives<\/b>, potentially acting as a project lead with responsibility for coordinating team members.<\/li>\n<li>Support the development of <b>training materials and reference documentation<\/b> across standards topics such as CDASH, SDTM, ADaM, Controlled Terminology, define-XML, and regulatory submissions.<\/li>\n<li>Stay up to date with <b>industry trends, regulatory changes, and emerging standards<\/b>, ensuring continuous improvement of ICON practices.<\/li>\n<li>Provide mentorship and guidance to more junior team members.<\/li>\n<\/ul>\n<h2>Requirements:<\/h2>\n<ul>\n<li>A Bachelor’s degree in a relevant discipline (e.g., Life Sciences, Computer Science, or similar); advanced degrees are advantageous.<\/li>\n<li>Approximately <b>8+<\/b><b> years of experience<\/b> in clinical data management, with significant expertise in data standards.<\/li>\n<li>Advanced proficiency in <b>CDISC standards<\/b> and strong knowledge of regulatory requirements (FDA, EMA, etc.).<\/li>\n<li>Proven experience with <b>EDC build\/design tools<\/b>, such as Medidata Rave and\/or Veeva Vault CDMS.<\/li>\n<li>Demonstrated ability to <b>solve complex problems<\/b>, using advanced analytical thinking and sound judgment to develop innovative solutions.<\/li>\n<li>Strong leadership capabilities, including experience <b>leading initiatives or mentoring team members<\/b>.<\/li>\n<li>Excellent interpersonal, communication, and influencing skills, with the ability to <b>present, defend analyses, and secure stakeholder alignment on complex topics<\/b>.<\/li>\n<li>Ability to significantly impact <b>operational, project, or departmental objectives<\/b>, ensuring delivery of high-quality outcomes aligned with business strategy.<\/li>\n<\/ul>\n<p>If you are ready to make a meaningful impact in the field of clinical data standards and contribute to innovative, high-impact clinical projects, we encourage you to apply and join ICON’s growing team.<\/p>\n<p>#LI-JC3<\/p>\n<p>#LI-Remote<\/p>\n<p><b>What ICON can offer you:<\/b><\/p>\n<p>Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.<\/p>\n<p>In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.<\/p>\n<p>Our benefits examples include:<\/p>\n<ul>\n<li>\n<p>Various annual leave entitlements<\/p>\n<\/li>\n<li>\n<p>A range of health insurance offerings to suit you and your family’s needs.<\/p>\n<\/li>\n<li>\n<p>Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.<\/p>\n<\/li>\n<li>\n<p>Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.<\/p>\n<\/li>\n<li>\n<p>Life assurance<\/p>\n<\/li>\n<li>\n<p>Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.<\/p>\n<\/li>\n<\/ul>\n<p>Visit our <a href=\"https:\/\/careers.iconplc.com\/benefits\" rel=\"nofollow ugc noopener\" target=\"_blank\">careers site<\/a> to read more about the benefits ICON offers.<\/p>\n<p>At ICON, inclusion &amp; belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.<\/p>\n<p>If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request<a href=\"https:\/\/careers.iconplc.com\/reasonable-accommodations\" rel=\"nofollow ugc noopener\" target=\"_blank\"> here<\/a>.<\/p>\n<p>Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.<\/p>\n<p>Are you a current ICON Employee? Please click <a href=\"https:\/\/wd3.myworkday.com\/icon\/d\/task\/1422%241235.htmld\" rel=\"nofollow ugc noopener\" target=\"_blank\">here<\/a> to apply<\/p>","pubDate":"2026-05-13T01:34:31+00:00"},{"id":143735,"url":"https:\/\/jobicy.com\/jobs\/143735-strategic-account-sales-director-m-f-d","jobSlug":"143735-strategic-account-sales-director-m-f-d","jobTitle":"Strategic Account Sales Director (m\/f\/d)","companyName":"Nagarro","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/93252b0c-221.png","jobIndustry":["Sales"],"jobType":["Full-Time"],"jobGeo":"Germany","jobLevel":"Director","jobExcerpt":"Company Description We&#8217;re Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We...","jobDescription":"<h2>Company Description<\/h2>\n<p> We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18,000 experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. <\/p>\n<h2>Job Description<\/h2>\n<p>The Mission Nagarro is looking for a high-energy, connected Account Sales professional to drive our expansion within Deutsche Telekom. You will be responsible for identifying, qualifying, and closing new project opportunities. By mapping the DT organization and building deep-rooted relationships, you will ensure that Nagarro is the \"first-call\" partner for DT's digital transformation, AI, and software engineering needs.<br \/>Your Responsibilities:<br \/>\n• Strategic Prospecting: Identify \"white space\" within the DT Group (Telekom Deutschland, T-Systems, Group Innovation) where Nagarro’s services can add value.<br \/>\n• Relationship Orchestration: Build a multi-threaded relationship map across DT, connecting with IT Directors, Product Owners, and Business Leads.<br \/>\n• Demand Generation: Create a steady stream of \"Sales Qualified Leads\" (SQLs) and convert them into tangible project proposals.<br \/>\n• Deal Leadership: Lead the sales cycle from initial pitch to contract signature. Work closely with our technical Practice Leads to design winning solutions.<br \/>\n• Consultative Selling: Position Nagarro’s \"Fluidic Enterprise\" concept to help DT solve complex problems in Generative AI, Cloud Transformation, 5G Monetization, and Customer Experience.<br \/>\n• Market Intelligence: Stay ahead of DT’s internal shifts, budget cycles, and competitor moves to position Nagarro proactively.<\/p>\n<h2>Qualifications<\/h2>\n<p>• The \"DT Network\": You have an existing, active network within Deutsche Telekom. You know the stakeholders, the culture, and the procurement \"unwritten rules.\"<br \/>\n• Sales Excellence: 10+ years of experience in IT Services\/Software Sales. You have a track record of meeting and exceeding sales targets (Order Intake).<br \/>\n• Technical Literacy: You can speak confidently about modern tech stacks—Microservices, DevOps, AI\/ML, and Cloud—without needing a developer by your side for every call.<br \/>\n• Communication: <strong>Native-level German<\/strong> is essential for this role, along with fluent English for internal collaboration with our global delivery centers.<br \/>\n• The \"Nagarro Spirit\": You are entrepreneurial, agile, and don't require a rigid corporate manual to be successful. You thrive in a flat hierarchy.<\/p>\n<h2>Additional Information<\/h2>\n<ul>\n<li>30 days of paid vacation, internal and external training opportunities, MyN – Nagarro Employee Share Program, attractive company bicycle arrangements, modern office space at central locations with high-tech equipment, sports programs, access to the corporate benefits portal, free fruit and drinks. <\/li>\n<li>Plenty of room for innovation in a high-growth environment with the latest technologies and products. With us, you can get involved and make a difference. <\/li>\n<li>Flat hierarchies and a long-term, stable job with attractive development opportunities. <\/li>\n<\/ul>","pubDate":"2026-05-13T01:34:30+00:00"},{"id":143734,"url":"https:\/\/jobicy.com\/jobs\/143734-senior-software-engineer-trading-technology-query-stack","jobSlug":"143734-senior-software-engineer-trading-technology-query-stack","jobTitle":"Senior Software Engineer, Trading Technology (Query Stack)","companyName":"BitMEX","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/94a2b0ad-221.png","jobIndustry":["Software Engineering"],"jobType":["Full-Time"],"jobGeo":"EMEA","jobLevel":"Senior","jobExcerpt":"About BitMEXBitMEX stands as a globally leading exchange for crypto derivatives, offering traders a professional-grade trading platform. Since its inception in 2014, BitMEX has maintained an impeccable security record with...","jobDescription":"<p><strong>About BitMEX<\/strong><\/p>\n<p>BitMEX stands as a globally leading exchange for crypto derivatives, offering traders a professional-grade trading platform. Since its inception in 2014, BitMEX has maintained an impeccable security record with “no coin lost, ever!”.<\/p>\n<p>Our platform caters to cryptocurrency derivatives traders by providing low latency, deep liquidity, and maximum availability. Currently, BitMEX offers more than 100 derivatives contracts, 16 pairs for spot trading, and an easy covert function between 30+ different cryptocurrencies.<\/p>\n<p>In 2015, BitMEX revolutionised the market by inventing the Perpetual Swap, which has since become the most widely traded crypto product. Demonstrating a commitment to transparency, since 2021, BitMEX has been among the first exchanges to regularly publish its on-chain Proof of Reserves and Proof of Liabilities, ensuring that the funds available exceed the total client balances.\"<\/p>\n<p>For more information on BitMEX, company initiatives and our products, please visit the <a href=\"https:\/\/blog.bitmex.com\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">BitMEX Blog<\/a> or <a href=\"http:\/\/www.bitmex.com\" rel=\"nofollow ugc noopener\" target=\"_blank\">www.bitmex.com<\/a>, and follow <a href=\"https:\/\/www.linkedin.com\/company\/bitmex\" rel=\"nofollow ugc noopener\" target=\"_blank\">LinkedIn<\/a>, <a href=\"https:\/\/discord.com\/invite\/X2jcEX4Csf\" rel=\"nofollow ugc noopener\" target=\"_blank\">Discord<\/a>, <a href=\"https:\/\/t.me\/BitMEX_Group\" rel=\"nofollow ugc noopener\" target=\"_blank\">Telegram<\/a> and <a href=\"https:\/\/twitter.com\/BitMEX\" rel=\"nofollow ugc noopener\" target=\"_blank\">X<\/a>.<\/p>\n<p><strong>Overview <\/strong><\/p>\n<p>The Trading and Market Data team is responsible for producing, and providing access, to the vast amount of BitMEX trading-related data and market data. This is via APIs for both internal and external clients. BitMEX’s clients make thousands of queries per second to a rich data set of both public and private trading data, including real time position, order book information and time-series based execution and order data. <\/p>\n<p>The team provides a flexible and performant API for clients to efficiently access this data. The team also builds and maintains the firm’s Market Data infrastructure, including market data feed handlers, data capture and storage and analytics for various cryptocurrency exchanges, and also calculates the realtime index prices used to value client positions.<\/p>\n<p><strong>Responsibilities<\/strong><\/p>\n<ul>\n<li>Design, development, maintenance and support of fault-tolerant, containerised distributed systems of microservices, for the writing and reading of exchange data<\/li>\n<li>Provide services to both internal and external clients, such as new products, support tooling, analysis tooling. This is a rapidly moving environment with a varied and expanding product line<\/li>\n<li>Evaluation of new technologies<\/li>\n<li>Collaboration with peers, internal and external users on technical design and direction<\/li>\n<li>Act as a senior technical resource to junior engineers<\/li>\n<\/ul>\n<p><strong>Qualifications<\/strong><\/p>\n<ul>\n<li>Have a Computer Science\/Engineering degree<\/li>\n<li>10+ years of writing Java components in a distributed fault tolerant environment. Integration with data sources, such as relational databases and messaging middleware.<\/li>\n<li>Comfortable with TDD\/BDD, with a good appreciation of clean coding principles<\/li>\n<li>Spring<\/li>\n<li>Rest services, to extract\/insert data from databases<\/li>\n<li>Strong engineering skill set with firm grasp of fundamental Computer Science principles<\/li>\n<li>Work in a Linux\/containerised environment and have experience tuning it<\/li>\n<li>Collaborate across time zones\/team boundaries to engineer best possible outcome<\/li>\n<li>Ability to adapt to changing priorities within a fast moving industry and startup culture<\/li>\n<\/ul>\n<p><strong>Nice to have: <\/strong><\/p>\n<ul>\n<li>Experience with algorithmic trading<\/li>\n<li>Exposure to Data Warehousing solution, specifically AWS\/RDS<\/li>\n<li>PostgreSQL<\/li>\n<li>Python<\/li>\n<li>Experience in the finance industry<\/li>\n<li>An interest in the crypto trading space<\/li>\n<\/ul>\n<p><strong>Why BitMEX?<\/strong><\/p>\n<p>BitMEX offers a dynamic environment that blends intense work, a vibrant culture, and diversity. We actively recruit across time zones to meet growing demands and attract top global talent.<\/p>\n<p>We're seeking determined, responsible, and collaborative individuals to join us in building a leading cryptocurrency ecosystem. We value meticulousness, agility, and simplicity. As a 24\/7 global exchange, we look for adaptable team players who can excel in a diverse, cross-market environment.<\/p>\n<p>We provide flexible arrangements to our remote contract talents with:<\/p>\n<ul>\n<li><strong>Work from home<\/strong> to help you find the perfect balance between work, family and personal life<\/li>\n<li><strong>Paid holidays and leave <\/strong>so you won’t miss out any important events<\/li>\n<li><strong>Team building &amp; offsite events <\/strong>to bring our global team closer<\/li>\n<li>Don’t forget the advantage of our <strong>Beyond Border<\/strong> <strong>Remote Working<\/strong> policy, where you get to work away from your home country<\/li>\n<li>Option to choose to be <strong>paid in fiat or crypto<\/strong> currency, providing the flexibility to shape your financial freedom<\/li>\n<\/ul>\n<p><em>#LI-CH1<\/em><\/p>\n<p>Does this sound like the type of working culture you can thrive in? Apply online now!<\/p>","pubDate":"2026-05-13T01:34:28+00:00"},{"id":143733,"url":"https:\/\/jobicy.com\/jobs\/143733-senior-staff-engineer","jobSlug":"143733-senior-staff-engineer","jobTitle":"Senior Staff Engineer","companyName":"Nagarro","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/93252b0c-221.png","jobIndustry":["Software Engineering"],"jobType":["Full-Time"],"jobGeo":"Germany","jobLevel":"Senior","jobExcerpt":"Company Description We&#8217;re Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We...","jobDescription":"<h2>Company Description<\/h2>\n<p> We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18,000 experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. <\/p>\n<h2>Job Description<\/h2>\n<p>As a Senior Staff Engineer at Nagarro, you will play a key role in designing and delivering advanced PLM solutions for global manufacturing clients. We are looking for a highly experienced professional with strong expertise in Business Solutioning, PLM Integration, and manufacturing business processes, combined with the ability to translate complex requirements into scalable enterprise solutions. The role combines strategic consulting, solution architecture, and delivery excellence, with a strong focus on digital continuity and enterprise transformation.<\/p>\n<ul>\n<li>Lead business solutioning initiatives by translating complex business requirements into scalable PLM architectures and enterprise integration strategies<\/li>\n<li>Design and deliver end-to-end PLM solutions including data models, workflows, system configurations, and integrations across ERP, MES, ALM, and CAD platforms<\/li>\n<li> Drive optimization of manufacturing and engineering business processes including PDM, Engineering Change Management, and BOM Management (eBOM\/mBOM\/BOP)<\/li>\n<li>Collaborate with business stakeholders, technical teams, and leadership to align PLM solutions with digital transformation and organizational objectives<\/li>\n<li> Provide architectural leadership for customizations, cloud-based PLM deployments, migration programs, and legacy system modernization initiatives<\/li>\n<li>Ensure high-quality solution delivery through architecture governance, performance optimization, and adherence to enterprise security and compliance standards<\/li>\n<\/ul>\n<h2>Qualifications<\/h2>\n<ul>\n<li>Expert-level experience in Business Solutioning with strong expertise in PLM Integration across ERP, MES, ALM, and CAD systems<\/li>\n<li>Deep understanding of manufacturing and engineering business processes including PDM, Engineering Change Management, Workflow &amp; Lifecycle Management, and BOM Management (eBOM\/mBOM\/BOP)<\/li>\n<li>Proven hands-on experience with PLM platforms such as Windchill, Enovia, Aras, or similar technologies<\/li>\n<li>Strong knowledge of CAD integrations including NX, Creo, SolidWorks, and CATIA, along with experience in cloud-based PLM deployments and modernization initiatives<\/li>\n<li>Excellent consulting, stakeholder management, communication, and problem-solving skills with a strong delivery-oriented mindset<\/li>\n<li>Fluent German (mandatory) and strong English communication skills<\/li>\n<li>Based in Germany with remote working flexibility available<\/li>\n<\/ul>\n<h2>Additional Information<\/h2>\n<ul>\n<li>30 days of paid vacation, internal and external training opportunities, MyN – Nagarro Employee Share Program, attractive company bicycle arrangements, modern office space at central locations with high-tech equipment, sports programs, access to the corporate benefits portal, free fruit and drinks. <\/li>\n<li>Plenty of room for innovation in a high-growth environment with the latest technologies and products. With us, you can get involved and make a difference. <\/li>\n<li>Flat hierarchies and a long-term, stable job with attractive development opportunities.<\/li>\n<\/ul>","pubDate":"2026-05-13T01:34:27+00:00"},{"id":143732,"url":"https:\/\/jobicy.com\/jobs\/143732-senior-partner-solutions-engineer-2","jobSlug":"143732-senior-partner-solutions-engineer-2","jobTitle":"Senior Partner Solutions Engineer","companyName":"Akamai Technologies","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/85a7cc0e-221-1.jpeg","jobIndustry":["Software Engineering"],"jobType":["Full-Time"],"jobGeo":"Sweden","jobLevel":"Senior","jobExcerpt":"Do you relish the opportunity to work with global brands?How would you evangelize our cutting edge products to partners?Join our Partner Enablement team!Partner Solutions Engineers (PSE) are part of Akamai&#8217;s...","jobDescription":"<p><strong>Do you relish the opportunity to work with global brands?<\/strong><\/p>\n<p><strong>How would you evangelize our cutting edge products to partners?<\/strong><\/p>\n<p><strong>Join our Partner Enablement team!<\/strong><\/p>\n<p>Partner Solutions Engineers (PSE) are part of Akamai's Pre-sales team. You will work with Channel Managers, Partner Account Executives, services &amp; support teams in EMEA. Together, we will ensure that partners are well enabled to sell, implement, support, and maintain Akamai solutions. PSEs tailor &amp; execute Akamai's Partner training strategy for both partner &amp; Akamai's growth.<\/p>\n<p><strong>The Role<\/strong><\/p>\n<p>Design and implement innovative technical solutions, ensuring seamless integration, optimal performance, and alignment with organizational goals and client requirements.<\/p>\n<p>As a Partner Solutions Engineer, you will be responsible for:<\/p>\n<ul>\n<li>Developing trusted relationships with partners' Sales, Presales, and Technical leaders<\/li>\n<li>Supporting partners with technical sales activities such as value confirmation education and delivery<\/li>\n<li>Coordinating efforts for enabling partners on relevant products<\/li>\n<li>Customizing resources such as sales plays, competitive intelligence and use cases to drive partner sourced opportunities<\/li>\n<li>Representing partner needs to product teams while collaborating with internal groups like marketing, services, and support to ensure partner success.<\/li>\n<li>Partnering with field sales teams to drive business through the channel<\/li>\n<\/ul>\n<p><strong>Do what you love<\/strong><\/p>\n<p>To be successful in this role you will:<\/p>\n<ul>\n<li>Have experience in a customer or partner-facing environment such as technical pre-sales, account\/project management or consulting<\/li>\n<li>Have experience working in cybersecurity, cloud, enterprise, or networking technology<\/li>\n<li>Be able to effectively present complex and technical material to varying audiences virtually and in-person<\/li>\n<li>Demonstrate excellent communication in both Swedish and English as well as relationship building skills<\/li>\n<\/ul>\n<p><strong>Work in a way that works for you<\/strong><\/p>\n<p>FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply. <br \/><a href=\"https:\/\/www.akamai.com\/careers\" rel=\"nofollow ugc noopener\" target=\"_blank\">Learn<\/a> what makes Akamai a great place to work<\/p>\n<p> Connect with us on social and see what life at Akamai is like! <\/p>\n<p><strong>We power and protect life online, by solving the toughest challenges, together.<\/strong><\/p>\n<p>At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.<\/p>\n<p><strong>Working for you<\/strong><\/p>\n<p>At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:<\/p>\n<ul>\n<li>Your health<\/li>\n<li>Your finances<\/li>\n<li>Your family<\/li>\n<li>Your time at work<\/li>\n<li>Your time pursuing other endeavors<\/li>\n<\/ul>\n<p>Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.<\/p>\n<p><strong>About us<\/strong><\/p>\n<p>Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.<\/p>\n<p><strong>Join us<\/strong><\/p>\n<p>Are you seeking an opportunity to learn and make a real impact in a global technology company? Come join us and learn with a team of people who will energize and inspire you!<br \/>#LI-Remote<\/p>","pubDate":"2026-05-13T01:34:25+00:00"},{"id":143731,"url":"https:\/\/jobicy.com\/jobs\/143731-full-stack-software-developer-node-js-react-bulgaria-based","jobSlug":"143731-full-stack-software-developer-node-js-react-bulgaria-based","jobTitle":"Full Stack Software Developer – Node.js & React (Bulgaria based)","companyName":"Sutherland","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/06060827-221.jpg","jobIndustry":["Programming"],"jobType":["Full-Time"],"jobGeo":"Bulgaria","jobLevel":"Director","jobExcerpt":"Company DescriptionAbout Sutherland: Sutherland is a global leader in driving business and digital transformation, and exceptional experiences along the entire journey of our client’s engagement with their customers. With over 35...","jobDescription":"<h2>Company Description<\/h2>\n<p><strong><u>About Sutherland: <\/u><\/strong><\/p>\n<p>Sutherland is a global leader in driving business and digital transformation, and exceptional experiences along the entire journey of our client’s engagement with their customers. With over 35 years of experience, we combine deep domain expertise and extensive knowledge in proven optimization with both proprietary and partnered tools and platforms to drive growth, efficiency, and productivity across organizations. <\/p>\n<p>Sutherland brings together our people, processes, products and platforms across cognitive artificial intelligence (AI), intelligent automation, advanced analytics and digital services to create unique solutions for the industries that we service. The core values of remaining agile, outside-the-box thinking, uncompromising integrity and flawless execution are key pillars of the company. <\/p>\n<p>We serve marque brands across Healthcare, Insurance, Banking and Financial Services, Communications, Media and Entertainment, Technology, Travel and Logistics and Retail. Sutherland has 212 unique and independent inventions associated with several patent grants in critical technologies in the US and UK. <\/p>\n<h2>Job Description<\/h2>\n<p>Full Stack Software Developer – Node.js &amp; React<\/p>\n<p>As a Full Stack Engineer you will help shape how users interact with our applications by designing and building cloud-native, modern web systems across the stack—from responsive user interfaces to resilient APIs and robust backend services. You will play a pivotal role in driving the architecture, scalability, and quality of digital solutions that support life-saving therapies.<\/p>\n<p>Note: This role requires strong proficiency in Node.js and React. It is a fully remote position with occasional travel depending on business needs.<\/p>\n<p>Essential Duties and Responsibilities<\/p>\n<ul>\n<li>Design, develop, and deploy full stack applications using modern JavaScript frameworks (React, Node.js).<\/li>\n<li>Build and maintain robust, scalable RESTful APIs and backend services.<\/li>\n<li>Develop responsive and intuitive front-end UIs integrated with system APIs.<\/li>\n<li>Ensure code adheres to industry best practices, coding standards, and is well-documented.<\/li>\n<li>Write and maintain automated unit, integration, and end-to-end tests (Jest, Playwright, etc.).<\/li>\n<li>Collaborate closely with cross-functional teams including Product, Design, and DevOps.<\/li>\n<li>Architect and implement secure, performant systems using modern DevSecOps practices.<\/li>\n<li>Refactor and modernize legacy systems while maintaining business continuity.<\/li>\n<li>Stay up to date with advancements in web technologies, AI-assisted development tools, and industry trends.<\/li>\n<li>Participate in code reviews, sprint planning, and retrospectives as part of an Agile team.<\/li>\n<\/ul>\n<h2>Qualifications<\/h2>\n<p>Job Qualifications<\/p>\n<ul>\n<li>Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent experience.<\/li>\n<li>Proven experience with Node.js and React in building production-grade applications.<\/li>\n<li>Proficiency in HTML\/CSS\/JavaScript, and experience with CSS preprocessors like SCSS\/LESS.<\/li>\n<li>Experience building and consuming RESTful APIs; GraphQL is a plus.<\/li>\n<li>Knowledge of modern DevOps and CI\/CD practices, cloud-native development, and containerization (Docker, Kubernetes).<\/li>\n<li>Experience with datalayers (e.g., PostgreSQL, MongoDB, Redis).<\/li>\n<li>Strong understanding of software architecture, SOLID principles, and security best practices.<\/li>\n<li>Familiarity with observability tools (e.g., OpenTelemetry, Prometheus) and logging frameworks.<\/li>\n<li>Experience integrating or utilizing AI\/ML tools (e.g., GitHub Copilot, OpenAI API) is a plus.<\/li>\n<li>Excellent problem-solving skills and ability to take ownership of features from design to deployment.<\/li>\n<\/ul>\n<h2>Additional Information<\/h2>\n<p>All your information will be kept confidential according to EEO guidelines.<\/p>","pubDate":"2026-05-13T01:34:24+00:00"},{"id":143730,"url":"https:\/\/jobicy.com\/jobs\/143730-internship-embedded-ai-engineering-remote-possible","jobSlug":"143730-internship-embedded-ai-engineering-remote-possible","jobTitle":"Internship Embedded AI Engineering – remote possible","companyName":"Bosch Group","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/07\/b0576e43-221.jpg","jobIndustry":["Software Engineering"],"jobType":["Full-Time"],"jobGeo":"Germany","jobLevel":"Entry-Level, Junior","jobExcerpt":"Company DescriptionAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together,...","jobDescription":"<h2>Company Description<\/h2>\n<p><strong>At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. <\/strong><strong>Join in and feel the difference.<\/strong><br \/>The Robert Bosch GmbH is looking forward to your application!<\/p>\n<h2>Job Description<\/h2>\n<ul>\n<li>During your internship you will contribute to the development of Bosch products that bring state-of-the-art deep-learning architectures to resource-constrained hardware.<\/li>\n<li>You will design and analyze the feasibility of ML algorithms in embedded systems and work on their implementation and optimization.<\/li>\n<li>Furthermore, you will deploy algorithms to embedded devices and benchmark the resulting implementations.<\/li>\n<li>You will build an end-to-end demo showcasing on-device inference of a compact deep-learning model.<\/li>\n<li>Finally, you will work in close collaboration with cross-functional teams, translating research advances into deployable embedded solutions.<\/li>\n<\/ul>\n<h2>Qualifications<\/h2>\n<ul>\n<li><strong>Education: <\/strong>Master studies in the field of Electrical Engineering, Computer Science, Computer Engineering, Physics, Mathematics or comparable<\/li>\n<li><strong>Experience and Knowledge: <\/strong>in the areas of embedded systems and machine learning \/ deep learning; programming experience in Python and C<\/li>\n<li><strong>Personality and Working Practice: <\/strong>you excel at combining a motivated, independent, and structured work style with the creative and communicative approach of a strong team player<\/li>\n<li><strong>Work Routine: <\/strong>mobile working within Germany<\/li>\n<li><strong>Enthusiasm: <\/strong>you are enthusiastic about artificial intelligence, have a lively interest in software and system development and enjoy experimenting with prototypes<\/li>\n<li><strong>Languages: <\/strong>very good in English<\/li>\n<\/ul>\n<h2>Additional Information<\/h2>\n<p><strong>Start:<\/strong> according to prior agreement<br \/>\n<strong>Duration:<\/strong> 6 months<\/p>\n<p>You want to work flexibly from your home in Germany or prefer working at the Bosch location in Reutlingen? For positions with the addition “remote possible”, you can agree on the appropriate collaboration for your task together with your manager and your team within the framework of Smart Work.<\/p>\n<p>Requirement for this internship is the enrollment at university. Please attach your CV, transcript of records, enrollment certificate, examination regulations and if indicated a valid work and residence permit.<\/p>\n<p>Diversity and inclusion are not just trends for us but are firmly anchored in our corporate culture. Therefore, we welcome all applications, regardless of gender, age, disability, religion, ethnic origin or sexual identity.<\/p>\n<p><strong>Need further information about the job?<\/strong><br \/>\nAhsan Saeed (Functional Department)<br \/>\n+49 173 3894549<\/p>\n<p>Work #LikeABosch starts here: Apply now!<\/p>\n<p>#LI-DNI<\/p>","pubDate":"2026-05-13T01:34:22+00:00"},{"id":143729,"url":"https:\/\/jobicy.com\/jobs\/143729-software-rd-engineer-remote-based-only-in-eu","jobSlug":"143729-software-rd-engineer-remote-based-only-in-eu","jobTitle":"Software R&D Engineer (Remote, based only in EU)","companyName":"WorkNomads","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/020ba0bd-221.png","jobIndustry":["Software Engineering"],"jobType":["Full-Time"],"jobGeo":"Europe","jobLevel":"Midweight","jobExcerpt":"WorkNomads is seeking a Software R&amp;D Engineer to join our diverse team, working remotely from the EU or from the WorkNomads base in Sofia, Bulgaria.The R&amp;D Development Engineer is responsible not only...","jobDescription":"<p>WorkNomads is seeking a<strong> Software R&amp;D Engineer<\/strong> to join our diverse team, working remotely from the EU or from the WorkNomads base in Sofia, Bulgaria.<\/p>\n<p>The R&amp;D Development Engineer is responsible not only for delivering technically sound solutions but also for ensuring that all systems meet high standards of security, reliability, and compliance. This includes designing secure APIs, protecting sensitive data across mobile and backend systems, proactively managing vulnerabilities, and embedding security best practices throughout the development lifecycle.<br \/>In this role, the engineer takes technical ownership of the platform and maintains uniformity within the team. Conduct high-quality code reviews, support other engineers, and document key technical decisions to ensure long-term maintainability and shared understanding.<br \/>Beyond pure engineering, the candidate should demonstrate strong product and business awareness, translating product goals into scalable and cost-effective technical solutions. They actively balance delivery speed, technical debt, system robustness, and operational cost, discussing trade-offs transparently and aligned with business priorities.<br \/>Success in this role requires <strong>exceptional communication skills,<\/strong> the ability to make informed decisions under uncertainty, and a strong <strong>sense of ownership<\/strong>. The engineer will collaborate with product, design, and operations teams, challenge assumptions constructively, and support the engineering organization in delivering sustainable value over time.<br \/><strong>The tools in your backpack:<\/strong><\/p>\n<ul>\n<li>3-5 years of experience<\/li>\n<li>Python - Backend services, data processing, async programming, FastAPI, Django<\/li>\n<li>IOS\/Android native app development<\/li>\n<li>Flutter\/Dart knowledge<\/li>\n<li>RESTful API design and implementation<\/li>\n<li>Microservices architecture<\/li>\n<li>Nginx hand-on experience<\/li>\n<li>Databased and Data layers – PostgreSQL\/MySQL\/ SQLite<\/li>\n<li>Containers and deployment strategies and applications (Docker, Kubernetes, CI\/CD pipelines)<\/li>\n<\/ul>\n<p><strong>Other nice-to-have tools:<\/strong><\/p>\n<ul>\n<li>AI integration and deployment<\/li>\n<li>C\/C++ experience<\/li>\n<li>MS Azure, Firebase, or any other cloud system<\/li>\n<li>NoSQL databases<\/li>\n<\/ul>\n<p><strong>Our recipe for a great life in Bulgaria:<\/strong><\/p>\n<ul>\n<li>The opportunity to participate in our new nomadic economy, instead of watching it happen from the side-lines<\/li>\n<li>A personalized career development program<\/li>\n<li>An environment where your opinion matters, and you manage your own work-life balance<\/li>\n<li>International and dynamic workplace<\/li>\n<li>Coverage for internet and phone bills equal to 50 EUR net<\/li>\n<li>Employment or Freelancer contract with WorkNomads<\/li>\n<li>Competitive remuneration and social welfare package<\/li>\n<li>Team get-togethers and networking events are in our DNA!<\/li>\n<li>Need a place to live? Digitally check in to your spacious room in our WN LAB Hotel, the biggest and coolest 4-star co-living hotel in Bulgaria. No deposit, and special discount rates for single apartments starting from 660 EUR\/month (utilities and cleaning included!).<\/li>\n<\/ul>\n<p>= TOTAL(LY): amazing life &amp; work with WorkNomads<br \/><strong>About the docking station:<\/strong>WorkNomads is a global employer for digital nomads, empowering people to live life their way, offering flexible co-living and remote and project-based jobs.<br \/><strong>Interest piqued? Join us!<\/strong>We celebrate the right of every human to be themselves and provide opportunities for global talent to shine.<\/p>","pubDate":"2026-05-13T01:34:21+00:00"},{"id":143728,"url":"https:\/\/jobicy.com\/jobs\/143728-workflow-developer-tester","jobSlug":"143728-workflow-developer-tester","jobTitle":"Workflow Developer & Tester","companyName":"Webbing","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/08\/0a1bcd0e-221.png","jobIndustry":["Programming"],"jobType":["Full-Time"],"jobGeo":"Serbia","jobLevel":"Senior","jobExcerpt":"DescriptionImplement Temporal workflow activities in Go: HSS adapter, PCRF adapter, Inventory update.Build and validate unit tests for all workflow activities from day one.Build the Inventory Management Database: tables, indexes, partitioning...","jobDescription":"<h2>Description<\/h2>\n<ul>\n<li>Implement Temporal workflow activities in Go: HSS adapter, PCRF adapter, Inventory update.<\/li>\n<li>Build and validate unit tests for all workflow activities from day one.<\/li>\n<li>Build the Inventory Management Database: tables, indexes, partitioning for 30M records.<\/li>\n<li>Build bulk import tooling: CSV → ICCID\/IMSI\/MSISDN range ingestion from vendor.<\/li>\n<li>Implement REST API endpoints for Inventory DB (allocate, reserve, release, query SIM records).<\/li>\n<li>Write integration tests: workflow → mock NE → database assertions.<\/li>\n<li>Support Sr. Developer on all workflow development tasks — pair programming expected.<\/li>\n<li>End-to-end test suite: full provisioning flow from SIM activation to order closed.<\/li>\n<li>Load and stress testing: simulate peak TPS provisioning against all systems.<\/li>\n<li>Test automation: CI pipeline integration for all workflow and API tests.<\/li>\n<li>HSS sync integration: IMSI allocation state reflected in HSS (mock → real NE).<\/li>\n<li>MNP (number portability) hooks in Inventory DB.<\/li>\n<li>UAT support: reproduce bugs, write regression tests, validate fixes.<\/li>\n<\/ul>\n<h2>Requirements<\/h2>\n<p><strong>Must Have<\/strong><\/p>\n<ul>\n<li>2–4 years backend software development in production environments.<\/li>\n<li>Go or Java — primary development language for this role is Go.<\/li>\n<li>Java accepted if strong fundamentals and willing to work in Go (we will support the transition).<\/li>\n<li>REST API development — building APIs consumed by other services and tested by automated suites.<\/li>\n<li>PostgreSQL — table design, indexes, writing queries, understanding query plans .<\/li>\n<li>Unit and integration testing — writing tests is a first-class responsibility, not an afterthought.<\/li>\n<li>Git — branching, pull requests, code review participation.<\/li>\n<li>Experience with event-driven architectures using RabbitMQ, Kafka, or Redis Pub\/Sub.<\/li>\n<li>Basic Kubernetes knowledge — understanding how your workloads are deployed.<\/li>\n<li>Ability to work under technical direction of a senior lead and execute quickly.<\/li>\n<li>Fluent English.<\/li>\n<\/ul>\n<p><strong>Strong Advantage<\/strong><\/p>\n<ul>\n<li>* Any workflow engine experience: Temporal, Camunda, Apache Airflow, AWS Step Functions.<\/li>\n<li>* Telecom or BSS\/OSS background — understanding of SIM lifecycle, provisioning, activation.<\/li>\n<li>* Test framework experience: Go testing, Testify, mock frameworks.<\/li>\n<li>* Load testing tools: k6, Locust, JMeter — running and interpreting results.<\/li>\n<li>* Docker — building and running containerised services.<\/li>\n<li>* Experience with event-sourced or append-only database patterns.<\/li>\n<\/ul>\n<p><strong>Nice to Have<\/strong><\/p>\n<ul>\n<li>Temporal.io SDK experience — even personal\/side project counts.<\/li>\n<li>Python — useful for scripting, test tooling, data processing.<\/li>\n<li>Prometheus — understanding how to instrument code with metrics.<\/li>\n<li>Telecom protocol familiarity: Diameter, SS7, SMPP.<\/li>\n<\/ul>\n<h2>About Webbing<\/h2>\n<p>Founded in early 2010, Webbing is a global data MVNO that delivers enterprise grade, global connectivity and IoT services across more than 200 countries and 600+ mobile carriers' networks. Webbing's secured network delivers network protection and web content intelligence.<\/p>\n<p>Enterprise customers can manage, monitor, and optimize data usage in real-time with Webbing's powerful software platform. Gain visibility by application type and have the power to white list applications and limit non-business applications with the click of a button, saving money and improving compliance.<\/p>\n<h2>What we offer<\/h2>\n<ul>\n<li>Fully remote<\/li>\n<li>An exciting and challenging greenfield platform with great skill and knowledge development opportunities.<\/li>\n<li>The opportunity to join a team of highly professional specialists in an international environment.<\/li>\n<li>The opportunity for professional development within a reputable international innovative and growing company.<\/li>\n<\/ul>","pubDate":"2026-05-13T01:34:19+00:00"},{"id":143727,"url":"https:\/\/jobicy.com\/jobs\/143727-senior-ui-ux-designer-3-years-gaming-exp","jobSlug":"143727-senior-ui-ux-designer-3-years-gaming-exp","jobTitle":"Senior UI\/UX Designer (+3 Years Gaming Exp.)","companyName":"Gameloft","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2021\/11\/e78575a321ffd4120d33cec82d04fe8a.jpg","jobIndustry":["Creative &amp; Design"],"jobType":["Full-Time"],"jobGeo":"Spain","jobLevel":"Senior","jobExcerpt":"Company DescriptionAre You Looking for a Great Place to Work? #Jointhegame Leader in the development and publishing of mobile games, Gameloft® has established itself as one of the top innovators in...","jobDescription":"<h2>Company Description<\/h2>\n<p><strong>Are You Looking for a Great Place to Work? #Jointhegame <\/strong><\/p>\n<p><em>Leader in the development and publishing of mobile games, Gameloft® has established itself as one of the top innovators in its field since 2000. Gameloft creates games for all digital platforms, two of which are featured in the “Top 10 Games by All-Time Worldwide Downloads” from App Annie. Gameloft operates its own established franchises such as Asphalt®, Order &amp; Chaos, Modern Combat and Dungeon Hunter and also partners with major rights holders including Universal, Illumination Entertainment, Disney®, Marvel®, Hasbro®, Fox Digital Entertainment, Mattel® and Ferrari®. Gameloft distributes its games in over 100 countries and employs 4,600 people worldwide. Every month, 114 million unique users can be reached by advertisers in Gameloft games with Gameloft Advertising Solutions, a leading B2B offering dedicated to brands and agencies. Gameloft is a Vivendi company.<\/em><\/p>\n<p><em>All trademarks referenced above are owned by their respective trademark owners.<\/em><\/p>\n<h2>Job Description<\/h2>\n<p>We are looking for a <strong>Senior UI\/UX Designer<\/strong> to lead the design of complex features and help elevate the overall quality of the player experience.<\/p>\n<p>This role combines strong UX thinking and UI execution, with a focus on ownership, decision-making, and improving both design quality and team output.<\/p>\n<p><strong>1. UX &amp; UI Design Leadership<\/strong><\/p>\n<ul>\n<li>Lead the design of complex features, from user flows to final UI<\/li>\n<li>Define clear interaction models and ensure a coherent player experience<\/li>\n<li>Make design decisions that balance player needs, game design goals, and technical constraints<\/li>\n<\/ul>\n<p><strong>2. Feature Ownership<\/strong><\/p>\n<ul>\n<li>Own the UI\/UX of key features from concept to implementation<\/li>\n<li>Drive alignment with Game Design, Tech, and Production<\/li>\n<li>Anticipate risks and resolve design challenges early<\/li>\n<\/ul>\n<p><strong>3. Design Quality &amp; Consistency<\/strong><\/p>\n<ul>\n<li>Ensure a high level of quality, clarity, and consistency across features<\/li>\n<li>Apply and reinforce existing UI systems and UX patterns<\/li>\n<li>Identify gaps or inconsistencies and propose improvements<\/li>\n<\/ul>\n<p><strong>4. Documentation &amp; Implementation<\/strong><\/p>\n<ul>\n<li>Produce clear, structured, and complete documentation (flows, specs, behaviors)<\/li>\n<li>Ensure designs are ready for development with minimal ambiguity<\/li>\n<li>Follow implementation closely to guarantee quality<\/li>\n<\/ul>\n<p><strong>5. Team Contribution &amp; Mentorship<\/strong><\/p>\n<ul>\n<li>Support other designers through feedback and guidance<\/li>\n<li>Help improve team practices around UX clarity and UI quality<\/li>\n<li>Share knowledge and contribute to raising the overall level of the team<\/li>\n<\/ul>\n<p><strong>6. Cross-Team Collaboration<\/strong><\/p>\n<ul>\n<li>Work closely with Game Design, Tech, and Production to ensure smooth feature development<\/li>\n<li>Communicate design decisions clearly and with strong rationale<\/li>\n<li>Help reduce friction by improving clarity and alignment on features<\/li>\n<\/ul>\n<h2>Qualifications<\/h2>\n<p><strong>Requirements<\/strong><\/p>\n<ul>\n<li>Solid experience in UI\/UX design for games or interactive products<\/li>\n<li>Strong ability to design end-to-end experiences (flows → UI → implementation)<\/li>\n<li>Deep understanding of usability, interaction design, and visual hierarchy<\/li>\n<li>Experience delivering complex features in production environments<\/li>\n<li>Experience with Figma<\/li>\n<li>Experience creating clear and complete design documentation (e.g. Confluence)<\/li>\n<li>Strong communication and collaboration skills<\/li>\n<li>Experience working on mobile and console games<\/li>\n<\/ul>\n<p><strong>What We Expect<\/strong><\/p>\n<ul>\n<li>Ability to take ownership of complex problems and drive them to solution<\/li>\n<li>Strong focus on clarity, usability, and consistency<\/li>\n<li>Proactive mindset: identifying issues and acting on them<\/li>\n<\/ul>\n<h2>Additional Information<\/h2>\n<p><strong>Why Join the World of Gameloft?<\/strong><\/p>\n<ul>\n<li>Because you want to be part of an exceptional experience within a company that is constantly growing!<\/li>\n<li>Because you want to work with talented people who are industry pioneers!<\/li>\n<li>Because you want to be part of an international environment with daily contact with other countries &amp; cultures!<\/li>\n<li>Or, just because you’re looking for a great place to work!<\/li>\n<\/ul>\n<p><strong>Benefits:<\/strong><\/p>\n<ul>\n<li>Permanent contract, full-time job with excellent Social Benefits.<\/li>\n<li>25 vacation days per year<\/li>\n<li>Private medical health insurance<\/li>\n<li>Flexible compensation with Ticket Restaurant Card<\/li>\n<li>Flexible work from home hybrid model <\/li>\n<li>Free language courses<\/li>\n<li>Birthday day off!<\/li>\n<li>1 month of remote work <\/li>\n<li>Merit based salary progression system and a competitive initial salary package.<\/li>\n<li>Career-development opportunities.<\/li>\n<li>Excellent local working conditions (quality of offices, geographical location of office in the centre of Barcelona).<\/li>\n<li>... and Thursday afterwork beers!<\/li>\n<\/ul>\n<p><strong>We can’t wait to find our next great talent!<\/strong><\/p>\n<p>Please note that only selected candidates will be contacted and your CV will be saved in our files for a period of 6 months.<\/p>\n<p><strong>Want to know more? <\/strong>Please visit our Website: www.gameloft.com<\/p>\n<p>If the offer interests you, Join the Game!<\/p>","pubDate":"2026-05-13T01:34:18+00:00"},{"id":143710,"url":"https:\/\/jobicy.com\/jobs\/143710-customer-support-agent","jobSlug":"143710-customer-support-agent","jobTitle":"Customer Support Agent","companyName":"Fresh Prints","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/d38b1af3-221.jpeg","jobIndustry":["Customer Success"],"jobType":["Full-Time"],"jobGeo":"Philippines","jobLevel":"Midweight","jobExcerpt":"About the Client (Parsel)Parsel is a logistics and operations platform designed to simplify and optimize supply chain processes. By leveraging advanced technology and customer-centric solutions, Parsel streamlines order management, enhances...","jobDescription":"<h2><strong>About the Client (Parsel)<\/strong><\/h2>\n<p><a href=\"https:\/\/www.getparsel.com\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">Parsel<\/a> is a logistics and operations platform designed to simplify and optimize supply chain processes. By leveraging advanced technology and customer-centric solutions, Parsel streamlines order management, enhances customer service, and ensures efficient delivery operations. Their commitment to operational excellence drives innovation in the logistics sector, providing clients with seamless and reliable services.<\/p>\n<h2>About the Role<\/h2>\n<p>As a Level 1 Customer Support Agent at Parsel, you'll serve as the frontline executor of customer communication and predefined exception workflows. Your primary mission is to prevent escalations by resolving delivery issues correctly, quickly, and consistently at first contact. This role is central to Parsel's <strong>No Package Left Behind (NPLB)<\/strong> initiative — our commitment to achieving 99.5% delivery reliability.<\/p>\n<p>This role executes policy — it does not define it.<\/p>\n<h2>Key Responsibilities<\/h2>\n<ul>\n<li>Handle inbound end-customer delivery tickets with professionalism and urgency<\/li>\n<li>Execute predefined exception workflows including ghost shipments, stalled\/in-transit delays, delivered not received, and more<\/li>\n<li>Communicate shipment status, next steps, and expectations clearly and consistently to customers<\/li>\n<li>Escalate issues as required \/ needed<\/li>\n<li>Log outcomes accurately to support tracking visibility and reporting<\/li>\n<\/ul>\n<h2>Performance Metrics<\/h2>\n<ul>\n<li><strong>First Response Time (FRT):<\/strong> &lt; 5 minutes during business hours<\/li>\n<li><strong>SLA Adherence:<\/strong> &gt; 95%<\/li>\n<li><strong>CSAT:<\/strong> &gt; 4.5 \/ 5<\/li>\n<\/ul>\n<h2>Qualifications<\/h2>\n<ul>\n<li>2+ years of customer support experience, preferably in logistics, e-commerce, or SaaS<\/li>\n<li>Strong written communication skills with ability to convey complex information clearly<\/li>\n<li>Comfort working with ticketing systems and following structured workflows<\/li>\n<li>Attention to detail and commitment to accurate documentation<\/li>\n<li>Ability to remain calm and solution-oriented under pressure<\/li>\n<li>Empathy for customers experiencing delivery issues<\/li>\n<\/ul>\n<h2>Shift &amp; Schedule<\/h2>\n<ul>\n<li><strong>Working hours:<\/strong> 10:00 AM – 7:00 PM EST (includes a one-hour lunch break)<\/li>\n<li><strong>Working days:<\/strong> This is a weekend-inclusive role. You will work weekends (Saturday and Sunday) as part of your regular schedule, with <strong>Wednesday and Thursday as your weekly off days<\/strong>.<\/li>\n<li><strong>Holiday Peak Season (Nov–Dec):<\/strong> May require alternative shift coverage with advance notice.<\/li>\n<li><strong>Coverage flexibility:<\/strong> Occasional shift adjustments may be requested with notice to support team coverage needs.<\/li>\n<\/ul>\n<h2><strong>Compensation and Benefits<\/strong><\/h2>\n<ul>\n<li>Competitive salary based on experience.<\/li>\n<li>Opportunities for professional growth and career advancement.<\/li>\n<li>Collaborative and dynamic work environment.<\/li>\n<\/ul>","pubDate":"2026-05-12T19:16:36+00:00"},{"id":143708,"url":"https:\/\/jobicy.com\/jobs\/143708-customer-service-support-rep","jobSlug":"143708-customer-service-support-rep","jobTitle":"Customer Service Support Rep","companyName":"Labcorp","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2022\/01\/0a7a192a6d0ce58e2badfd8b9fe2d6ed.jpeg","jobIndustry":["Customer Success"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Entry-Level, Junior","jobExcerpt":"Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to...","jobDescription":"<p>Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.<\/p>\n<p>Labcorp is seeking a Customer Service Support Representative on the Labcorp OnDemand Customer Service Team. <\/p>\n<p><b>Work Hours <\/b> 7:30am EST – 6:00pm EST 4 days\/week with a rotating day off<\/p>\n<p><b>Job Duties\/Responsibilities<\/b><\/p>\n<ul>\n<li>\n<p>Resolve routine customer requests with products or services via inbound, outbound calls, chats, and emails<\/p>\n<\/li>\n<li>\n<p>Speak with customers in a courteous, friendly, and professional manner using protocol procedures<\/p>\n<\/li>\n<li>\n<p>Inquire, clarify, and confirm customer requirements and understanding of the solution<\/p>\n<\/li>\n<li>\n<p>Provide additional customer education and information as needed<\/p>\n<\/li>\n<li>\n<p>Work in multiple databases to research complex issues and questions<\/p>\n<\/li>\n<li>\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\n<\/li>\n<li>\n<p>Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance<\/p>\n<\/li>\n<\/ul>\n<p><b>Minimum Qualifications<\/b><\/p>\n<ul>\n<li>\n<p>High School Diploma or GED equivalent<\/p>\n<\/li>\n<li>\n<p>1 year or more customer service experience<\/p>\n<\/li>\n<\/ul>\n<p><b>Preferred Qualifications<\/b><\/p>\n<ul>\n<li>\n<p>Associates degree<\/p>\n<\/li>\n<li>\n<p>1 year or more experience in a contact center or call center<\/p>\n<\/li>\n<li>\n<p>1 year or more experience in the healthcare industry<\/p>\n<\/li>\n<li>\n<p>1 year or more bilingual English and Spanish<\/p>\n<\/li>\n<\/ul>\n<p><b>Additional Job Standards<\/b><\/p>\n<ul>\n<li>\n<p>Skilled in navigating multiple systems concurrently with strong computer competency and typing proficiency of 35 WPM or higher<\/p>\n<\/li>\n<li>\n<p>Ability to independently identify and take basic troubleshooting steps to resolve technical issues<\/p>\n<\/li>\n<li>\n<p>Flexible and the ability to manage and adapt to changing priorities quickly<\/p>\n<\/li>\n<li>\n<p>Strong verbal and written communication skills<\/p>\n<\/li>\n<li>\n<p>Knowledge of Microsoft Office<\/p>\n<\/li>\n<li>\n<p>Experience with Laboratory Information Systems<\/p>\n<\/li>\n<li>\n<p>Well organized and good time management skills in a multi-tasking environment<\/p>\n<\/li>\n<li>\n<p>Self-motivated; willing and able to learn and apply new processes, programs and information on a regular basis<\/p>\n<\/li>\n<li>\n<p>Critical thinking skills for analyzing complex information and resolving issues independently<\/p>\n<\/li>\n<li>\n<p>Ability to take ownership and ensure resolution to completion<\/p>\n<\/li>\n<li>\n<p>Ability to collaborate effectively within high-performing teams<\/p>\n<\/li>\n<li>\n<p>Strong capacity for flexibility and responsiveness in managing changing workloads and priorities<\/p>\n<\/li>\n<li>\n<p>Consistently demonstrates a high level of professionalism in customer interactions, ensuring respectful, courteous, and solution-focused communication<\/p>\n<\/li>\n<\/ul>\n<p><b>Application Window closes: 5\/18\/2025<\/b><\/p>\n<p><b>Pay Range: $17.75-$21.00 <\/b><\/p>\n<p>All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees\/certifications, as well as internal equity and market data. <\/p>\n<p>At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You’ll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today’s biggest health challenges around the world. Together, let’s embrace possibilities and change lives! <\/p>\n<p>This position will work with external customers and internal personnel to respond to customer inquiries. The Customer Service Support Representative will provide product training and handle a wide variety of questions while ensuring a world-class customer experience. The ideal candidate will be passionate about Customer Service and motivated to work with a customer-centric team in an innovative company.<\/p>\n<p><b>Benefits <\/b>Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD\/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.<i> <\/i>Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.<i> <\/i>Employees who are regularly scheduled to work a 7 on\/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please <a href=\"https:\/\/careers.labcorp.com\/global\/en\/us-rewards-and-wellness\" rel=\"nofollow ugc noopener\" target=\"_blank\">click here<\/a>. <\/p>\n<p><b>Labcorp is proud to be an Equal Opportunity Employer:<\/b><\/p>\n<p>Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. <\/p>\n<p><b>We encourage all to apply<\/b><\/p>\n<p>If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our <a href=\"https:\/\/careers.labcorp.com\/global\/en\/accessibility\" rel=\"nofollow ugc noopener\" target=\"_blank\">accessibility site<\/a> or contact us at <a href=\"mailto:Disability_apply@LabCorp.com\" rel=\"nofollow ugc noopener\" target=\"_blank\">Labcorp Accessibility.<\/a> For more information about how we collect and store your personal data, please see our <a href=\"https:\/\/www.labcorp.com\/about\/web-privacy-policy\" rel=\"nofollow ugc noopener\" target=\"_blank\">Privacy Statement<\/a>.<\/p>","pubDate":"2026-05-12T19:16:33+00:00","salaryMin":34000,"salaryMax":42000,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143707,"url":"https:\/\/jobicy.com\/jobs\/143707-manager-customer-success-emea-apac","jobSlug":"143707-manager-customer-success-emea-apac","jobTitle":"Manager, Customer Success, EMEA & APAC","companyName":"Mural","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2022\/01\/9b6f1383-221.jpeg","jobIndustry":["Customer Success"],"jobType":["Full-Time"],"jobGeo":"Netherlands","jobLevel":"Midweight","jobExcerpt":"ABOUT THE TEAM We are a high-impact Customer Success organization focused on helping customers across EMEA and APAC realize measurable value from Mural. Our Customer Success Managers support customers across mid-market...","jobDescription":"<h2>ABOUT THE TEAM<\/h2>\n<p> We are a high-impact Customer Success organization focused on helping customers across EMEA and APAC realize measurable value from Mural. Our Customer Success Managers support customers across mid-market and strategic segments, partnering closely with Sales, Product, Marketing, and Solutions Consulting to drive adoption, value realization, risk mitigation, and sustainable growth.<\/p>\n<p>Our culture rewards operational excellence, customer focus, clear communication, strong partnership with Sales, and leadership that helps CSMs grow and perform at their best.<\/p>\n<h2>YOUR MISSION<\/h2>\n<p>You will lead the day-to-day execution, coaching, and operational performance of the EMEA and APAC CS team, supporting CSMs across mid-market and strategic customers. <br \/>Your mission is to drive strong team execution, operational consistency, customer value realization, and CSM professional development. You will coach your team to build effective customer relationships, identify risks early, improve adoption, and surface growth opportunities in close partnership with Sales.<\/p>\n<h2>WHAT YOU'LL DO<\/h2>\n<ul>\n<li>\n<p>Lead, coach, and develop a team of 8 CSMs across EMEA and APAC.<\/p>\n<\/li>\n<li>\n<p>Set clear expectations for customer portfolio discipline, customer engagement quality, adoption planning, risk management, and internal collaboration.<\/p>\n<\/li>\n<li>\n<p>Provide regular coaching through 1:1s, account reviews, call reviews, customer strategy sessions, and performance feedback.<\/p>\n<\/li>\n<li>\n<p>Help CSMs strengthen core skills including stakeholder mapping, value realization, success planning, adoption strategy, risk communication, and commercial partnership with Sales.<\/p>\n<\/li>\n<li>\n<p>Drive consistent execution of the regional CS operating cadence, including account reviews, risk reviews, customer health inspection, renewal readiness inputs, and expansion signal tracking.<\/p>\n<\/li>\n<li>\n<p>Ensure high-quality and timely use of CS systems such as Gainsight and Gong to create visibility into customer health, engagement, risks, and opportunities.<\/p>\n<\/li>\n<li>\n<p>Use data and qualitative insights to identify patterns across the region and improve team focus, prioritization, and execution.<\/p>\n<\/li>\n<li>\n<p>Reinforce adoption of global CS processes and provide practical feedback on what is working or needs adjustment in EMEA and APAC.<\/p>\n<\/li>\n<li>\n<p>Partner closely with Sales leaders to align on customer priorities, risk mitigation, renewal readiness, and expansion signals.<\/p>\n<\/li>\n<li>\n<p>Ensure CSMs are clear on their role in supporting growth: driving adoption, documenting value, developing champions, surfacing expansion indicators, and equipping Sales with customer insight.<\/p>\n<\/li>\n<li>\n<p>Establish and maintain a regular operating rhythm with Sales counterparts to improve account coordination and reduce ambiguity around roles, ownership, and next steps.<\/p>\n<\/li>\n<li>\n<p>Support account growth planning for priority customers by helping CSMs translate adoption, value, risk, and stakeholder insights into actionable recommendations for Sales.<\/p>\n<\/li>\n<li>\n<p>Coach the team to help customers define success, increase adoption, realize measurable value, and build internal advocacy for Mural.<\/p>\n<\/li>\n<li>\n<p>Inspect customer health, usage trends, stakeholder engagement, and risk signals to ensure proactive intervention.<\/p>\n<\/li>\n<li>\n<p>Support CSMs in navigating complex customer situations, including adoption challenges, stakeholder changes, low engagement, renewal risk, or unclear value realization.<\/p>\n<\/li>\n<li>\n<p>Step into customer conversations when needed to support escalation, reinforce value, or align internal stakeholders.<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Collaborate with Product, Marketing, Solutions Consulting and Support to remove blockers, share customer insights, and improve customer outcomes.<\/p>\n<\/li>\n<li>\n<p>Represent regional patterns and team feedback in CS leadership discussions, including process gaps, product friction, enablement needs, and customer trends.<\/p>\n<\/li>\n<li>\n<p>Support change management for new CS programs, tools, and processes by ensuring clear rollout, adoption, and feedback within the team.<\/p>\n<\/li>\n<\/ul>\n<h2>WHAT YOU'LL BRING<\/h2>\n<ul>\n<li>\n<p>5+ years in Customer Success, Account Management, or a related customer-facing SaaS role, with 1+ years of people leadership, team lead, mentoring, or coaching experience.<\/p>\n<\/li>\n<li>\n<p>Strong understanding of Customer Success Fundamentals including adoption, value realization, customer health, risk mitigation, stakeholder engagement, and success planning in a B2B SaaS environment (ideally within collaboration, productivity, work management, or horizontal platform software)<\/p>\n<\/li>\n<li>\n<p>Demonstrated ability to coach CSMs, set clear expectations, give actionable feedback, and build a culture of accountability and continuous improvement.<\/p>\n<\/li>\n<li>\n<p>Comfortable using data, systems, and operating cadences to improve visibility, prioritization, and execution across a team.<\/p>\n<\/li>\n<li>\n<p>Experience partnering and working closely with Sales, Account Management, or Revenue teams to support retention, expansion identification, account planning, and customer value alignment.<\/p>\n<\/li>\n<li>\n<p>Clear, structured communicator who can operate across cultures, time zones, and cross-functional teams.<\/p>\n<\/li>\n<li>\n<p>Exceptional communication skills with comfort engaging executive audiences and driving strategic conversations.<\/p>\n<\/li>\n<li>\n<p>Experience working with customers or teams across EMEA and\/or APAC is a plus.<\/p>\n<\/li>\n<li>\n<p>Based in the Netherlands or Spain, with willingness to travel occasionally for team, customer, or company meetings.<\/p>\n<\/li>\n<\/ul>\n<p><em>Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. <\/em><\/p>\n<h2>Equal Opportunity <\/h2>\n<p>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.<\/p>","pubDate":"2026-05-12T19:16:31+00:00"},{"id":143706,"url":"https:\/\/jobicy.com\/jobs\/143706-customer-success-manager-27","jobSlug":"143706-customer-success-manager-27","jobTitle":"Customer Success Manager","companyName":"Wiser Solutions","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/8589528a-221.jpg","jobIndustry":["Customer Success"],"jobType":["Full-Time"],"jobGeo":"Australia","jobLevel":"Midweight","jobExcerpt":"Company DescriptionWiser Solutions is a suite of in-store and eCommerce intelligence and execution tools. We&#8217;re on a mission to enable brands, retailers, and retail channel partners to gather intelligence and automate...","jobDescription":"<h2>Company Description<\/h2>\n<p>Wiser Solutions is a suite of in-store and eCommerce intelligence and execution tools. We're on a mission to enable brands, retailers, and retail channel partners to gather intelligence and automate actions to optimize pricing, marketing, and operations initiatives, both in-store and online.<\/p>\n<h2>Job Description<\/h2>\n<p><em><strong>Work Location Requirements<\/strong><\/em><\/p>\n<p>This position is hybrid requiring two days (Mondays and Thursdays) on-site in our Sydney office.<\/p>\n<p><strong><em>About the Role<\/em><\/strong><\/p>\n<p>We are seeking an enthusiastic and driven Customer Success Manager to join our dynamic Go-To-Market team at Wiser Solutions! In this exciting role, you’ll play a key part in driving success across the APAC region by empowering clients with data-driven recommendations to optimize their strategies. You’ll help clients enhance their sales performance, stay ahead of competitors, and uncover new sales opportunities. Additionally, you’ll support businesses in tracking, analyzing, and measuring the impact of their promotional efforts while providing valuable insights. If you're passionate about helping clients succeed and eager to make a lasting impact, we’d love to hear from you!<\/p>\n<p><strong><em>Essential Functions <\/em><\/strong><\/p>\n<p>Your main responsibilities will include:<\/p>\n<ul>\n<li>Scoping, communicating, and project managing customer deliverables.<\/li>\n<li>Serving as the primary contact for on-boarding, training, and day-to-day needs for your customer group (separate support and engagement management teams exist as well for additional customer coverage).<\/li>\n<li>Be an advocate for all assigned customers by understanding their business and leveraging Wiser’s solutions to help them grow. <\/li>\n<li>Capturing, documenting, quantifying, and communicating customer feedback and risk to the Sales, Marketing, Product, Operations and Leadership teams <\/li>\n<li>Assisting in the creation of communal resources and innovating efficient processes to surprise and delight our customers while aiding internal teams. <\/li>\n<li>Analyzing customer behavior inside &amp; outside of our solutions in order to take action to improve customer engagement &amp; retention. <\/li>\n<li>Leading frequent customer meetings &amp; quarterly business reviews bolstered by proactively sourced data driven analysis. <\/li>\n<li>Working with customers and internal sales teams to grow (upsell and cross-sell) accounts, negotiating customer contracts and renewals, and collaborating with management to create corresponding amendments &amp; statements of work. <\/li>\n<li>Proactively reaching out to customers to identify risk and assess gaps in value realization to therefore take mitigating action with the support of appropriate internal teams. <\/li>\n<\/ul>\n<h2>Qualifications<\/h2>\n<ul>\n<li>Must have long-term and full-time working rights in Australia.<\/li>\n<li>2-4 years customer success manager or similar experience.<\/li>\n<li>2-4 years of professional experience in a role that blends customer focus and analytics.<\/li>\n<li>Technical aptitude, and intermediate or higher experience with Microsoft Excel, PowerPoint, and Salesforce CRM.<\/li>\n<li>Retail industry knowledge preferred.<\/li>\n<\/ul>\n<p><em><strong>Who you are<\/strong><\/em><\/p>\n<ul>\n<li>Strong analytical mindset and ability to think ‘outside the box’.<\/li>\n<li>Strong customer orientation and sense of empathy (prior customer service positions are a plus).<\/li>\n<li>Ability to communicate clearly and effectively (cross-team or customer communication experience is a plus).<\/li>\n<li>Business acumen and strategic thinking.<\/li>\n<li>Strong follow-through, organizational abilities, and time management skills.<\/li>\n<li>High degree of attention to detail and self-accountability.<\/li>\n<li>Demonstrated ability to manage multiple large responsibilities simultaneously.<\/li>\n<li>Can-do, positive, and team-oriented attitude.<\/li>\n<li>Caring deeply about people, team, and culture.<\/li>\n<\/ul>\n<h2>Additional Information<\/h2>\n<p><em><strong>Other Duties<\/strong> <\/em>- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.<\/p>\n<p><em><strong>EEO STATEMENT<\/strong> <\/em>- Wiser Solutions, Inc. is an Equal Opportunity Employer and prohibits Discrimination, Harassment, and Retaliation of any kind. Wiser Solutions, Inc. is committed to the principle of equal employment opportunity for all employees and applicants, providing a work environment free of discrimination, harassment, and retaliation. All employment decisions at Wiser Solutions, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, national origin, family or parental status, disability, genetics, age, sexual orientation, veteran status, or any other status protected by the state, federal, or local law. Wiser Solutions, Inc. will not tolerate discrimination, harassment, or retaliation based on any of these characteristics.<\/p>\n<p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<\/p>\n<p>#LI-Remote<\/p>","pubDate":"2026-05-12T19:16:29+00:00"},{"id":143694,"url":"https:\/\/jobicy.com\/jobs\/143694-application-support-engineer-sql-saas-remote-mexico-only","jobSlug":"143694-application-support-engineer-sql-saas-remote-mexico-only","jobTitle":"Application Support Engineer SQL \/ SaaS (Remote – Mexico Only)","companyName":"Varicent","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/c86166a8-221.jpeg","jobIndustry":["Technical Support"],"jobType":["Full-Time"],"jobGeo":"Mexico","jobLevel":"Midweight","jobExcerpt":"At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market...","jobDescription":"<p>\nAt Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the <em>2025 Forrester Wave Report for SPM<\/em>, <em>2023 Ventana Research Revenue Performance Management (RPM) Value Index<\/em>, <em>Gartner Peer Insights<\/em>, <em>2024 Gartner SPM Market Guide<\/em>, and <em>G2. <\/em>Our solutions are trusted by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here’s why you’ll thrive at Varicent:\n<\/p>\n<ul>\n<li><strong>Innovate with Purpose: Build impactful solutions for customers worldwide.<\/strong><\/li>\n<li><strong>Join Excellence: Work in a diverse, collaborative, and innovative team.<\/strong><\/li>\n<li><strong>Shape the Future: Lead in redefining revenue optimization.<\/strong><\/li>\n<li><strong>Grow Together: Unlock your potential in a supportive environment.<\/strong><\/li>\n<\/ul>\n<p>\nJoin us at Varicent—where your talent and ambition meet limitless opportunities for success!<\/p>\n<p><strong>THE OPPORTUNITY <\/strong> <\/p>\n<p>Our Technical Support Team serves as the frontline of customer success, specializing in providing expert assistance to users navigating our SaaS solutions. They troubleshoot technical challenges, answer complex queries, and ensure that customers can maximize the value of our products. Beyond solving immediate issues, the team collaborates closely with product and development teams to report bugs, contribute to product enhancements, and share insights into user experiences. Their ultimate goal is to deliver exceptional service, foster customer satisfaction, and enable seamless adoption of our technology across diverse use cases. <\/p>\n<p><strong>THE TEAM<\/strong> <\/p>\n<p>The Technical Analyst I works with clients to resolve issues, lead conversations and coordinate activities across departments, and reproduces issues to maintain high client satisfaction. <\/p>\n<p>As a<strong> Technical Analyst<\/strong> you will have the opportunity to work side-by-side with some of the most experienced technology leaders for both on-premises and SaaS products to support our customers\/business partners and connect with them by video conference, email and CRM and other state of the art communication methods. You will also be exposed to a variety of technologies and take responsibility for the creation of a positive customer experience. <\/p>\n<p>Technical Analysts are at the center of our after-sales value proposition to our clients, and you will lead conversations and coordinate activities with experts and leaders across departments and divisions in Varicent. <\/p>\n<p><strong>WHAT YOU BRING <\/strong> <\/p>\n<p> <strong>Technical Skills<\/strong><\/p>\n<ul>\n<li>2+ Years of relevant technical experience. <\/li>\n<li>Proven experience working with SaaS platforms (mandatory)<\/li>\n<li>Familiar with relational databases concepts, both basic administration and SQL scripting. <\/li>\n<li>Familiar with client server architecture. <\/li>\n<li>Ability to communicate clearly (both verbally and in written form) technical instructions to people with limited experience. <\/li>\n<li>Sharing best practices for the utilization and deployment of Varicent products. <\/li>\n<li>Help customers maximize their product’s business value. <\/li>\n<li>Troubleshooting experience for web-based applications. <\/li>\n<\/ul>\n<p><strong>Collaboration and Communication: <\/strong> <\/p>\n<ul>\n<li>CEFR B2 level English proficiency or higher is required.<\/li>\n<li>Ability to work and collaborate effectively in cross-functional teams. <\/li>\n<\/ul>\n<p><strong>WHAT YOU’LL DO <\/strong> <\/p>\n<ul>\n<li>Resolve technical problems by troubleshooting incidents, including but not limited to collecting detailed problem description, traces, log files, and replication. <\/li>\n<li>Communicate progress of investigation with clients while ensuring all related records are properly updated in the CRM system.<\/li>\n<li>Proficient in utilizing all support tools and processes to resolve cases.<\/li>\n<li>Share best practices for the utilization and deployment of Varicent products.<\/li>\n<li>Support KPI targets (SLA, QA, Resolution, etc.).<\/li>\n<li>Available for scheduled weekend coverage for on call rotation . <\/li>\n<\/ul>\n<p><strong>1-3 MONTHS<\/strong> <\/p>\n<ul>\n<li>Efficiently familiarize oneself with the organization's systems, processes, and team dynamics.<\/li>\n<li>Establish a working knowledge of key technologies and tools relevant to the role.<\/li>\n<li>Complete Training and start solving support cases. <\/li>\n<\/ul>\n<p><strong>4-6 MONTHS<\/strong> <\/p>\n<ul>\n<li>Demonstrate proficiency in using relevant analytical tools and technologies.<\/li>\n<li>Be able to solve 90% of cases without need for assistance.<\/li>\n<li>Actively contribute to team projects and initiatives. <\/li>\n<\/ul>\n<p><strong>7 MONTHS &amp; BEYOND<\/strong> <\/p>\n<ul>\n<li>Be able to solve 99% of cases without assistance, help build knowledge for the rest of team.<\/li>\n<li>Conduct in-depth analysis of complex technical issues and provide well-reasoned solutions.<\/li>\n<li>Proactively anticipate and address potential challenges before they escalate.<\/li>\n<li>Build and maintain positive relationships with key stakeholders. <\/li>\n<\/ul>\n<p><strong>Note <\/strong> <\/p>\n<ul>\n<li>Candidates selected for this position will be hired by Varicent’s designated professional employer organization. Your employment may be transferred to a local Varicent entity in the future. In such event, Varicent may recognize your seniority and provide you with comparable role, responsibilities and benefits. We are excited to welcome you and support you throughout this journey!<\/li>\n<li>This role requires employees to work within Eastern Standard Time (EST) business hours. While we are open to candidates from outside the EST time zone, please be prepared to adjust your working hours to align with this time zone. Flexibility will be essential to ensure seamless collaboration with the team and stakeholders.<\/li>\n<li>This position is fully remote. We embrace a results-driven work culture, focusing on performance and collaboration over location. As part of our team, you’ll have the opportunity to build a work-life balance that suits you, while staying connected with a diverse, global team through virtual tools and regular online communication. Whether you're working from home or a co-working space we’re committed to supporting you with the resources and autonomy needed to succeed in a remote environment. <\/li>\n<\/ul>\n<p><strong>Benefits <\/strong> <\/p>\n<ul>\n<li><strong>Market Leading <\/strong>Compensation Package. <\/li>\n<li><strong>Wellness Programs <\/strong>to Support Health and Wellbeing. <\/li>\n<li>Working with the latest<strong> tools and technologies <\/strong>in a fast-paced environment. <\/li>\n<li>Remote Work Flexibility. <\/li>\n<li>Comprehensive Employee Insurance Coverage: Medical, Dental, Vision, Life Insurance. <\/li>\n<li>Annual Time Off: Time off is provided in accordance with applicable legislative requirements. <\/li>\n<li>Global Connected Culture: Hubs in Romania, UK, US, Canada. <\/li>\n<li>Dynamic Work Culture: Thrive in our innovative and multicultural environment. <\/li>\n<li>Grow with Us: Continuous development opportunities. <\/li>\n<\/ul>\n<p><strong>Want to Learn More About Us? Check out these Resources Below: <\/strong> <\/p>\n<ul>\n<li><a href=\"https:\/\/www.varicent.com\/blog?utm_source=Google&amp;utm_campaign=DN_Google_US_Brand&amp;utm_content=Brand_Product_Tour_Page_Fall+AO+Refreshct_Tour_Page_Always_On&amp;utm_medium=paidsearch&amp;_gl=1*qhz6pt*_up*MQ..&amp;gclid=Cj0KCQjwtsy1BhD7ARIsAHOi4xbc72l3bTLx9rhjxbs2lsK9V7zbHda2nAeNVMaIchjVBLSiegt1Yc0aAl3WEALw_wcB\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent Blog <\/a><\/li>\n<li><a href=\"https:\/\/www.varicent.com\/careers-blog?utm_source=Google&amp;utm_campaign=DN_Google_US_Brand&amp;utm_content=Brand_Product_Tour_Page_Fall+AO+Refreshct_Tour_Page_Always_On&amp;utm_medium=paidsearch&amp;_gl=1*1vxffxk*_up*MQ..&amp;gclid=Cj0KCQjwtsy1BhD7ARIsAHOi4xbc72l3bTLx9rhjxbs2lsK9V7zbHda2nAeNVMaIchjVBLSiegt1Yc0aAl3WEALw_wcB\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent Careers Blog <\/a> <\/li>\n<li><a href=\"https:\/\/www.linkedin.com\/company\/varicent\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent LinkedIn Page<\/a><\/li>\n<li><a href=\"https:\/\/x.com\/i\/flow\/login?redirect_after_login=%2Fthisisvaricent\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent X Page<\/a> <\/li>\n<li><a href=\"https:\/\/www.instagram.com\/accounts\/login\/?next=https%3A%2F%2Fwww.instagram.com%2Fthisisvaricent%2F%3Fhl%3Den&amp;is_from_rle\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent Instagram Page<\/a> <\/li>\n<li><a href=\"https:\/\/www.facebook.com\/varicent\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent Facebook Page<\/a> <\/li>\n<\/ul>\n<p>\nVaricent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email accomodations@varicent.com Varicent is also committed to compliance with all fair employment practices regarding citizenship and immigration status. By applying for a position at Varicent and\/or by using this portal, you declare and confirm that you have read and agree to our<a href=\"https:\/\/www.varicent.com\/recruitment-portal-privacy-notice\" rel=\"nofollow ugc noopener\" target=\"_blank\"> Job Applicant Privacy Notice<\/a> and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of fact<\/p>","pubDate":"2026-05-12T15:14:19+00:00"},{"id":143693,"url":"https:\/\/jobicy.com\/jobs\/143693-technical-analyst-data-support-remote-mexico-only","jobSlug":"143693-technical-analyst-data-support-remote-mexico-only","jobTitle":"Technical Analyst – Data & Support (Remote – Mexico Only)","companyName":"Varicent","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/c86166a8-221.jpeg","jobIndustry":["Technical Support"],"jobType":["Full-Time"],"jobGeo":"Mexico","jobLevel":"Midweight","jobExcerpt":"At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market...","jobDescription":"<p>\nAt Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the <em>2025 Forrester Wave Report for SPM<\/em>, <em>2023 Ventana Research Revenue Performance Management (RPM) Value Index<\/em>, <em>Gartner Peer Insights<\/em>, <em>2024 Gartner SPM Market Guide<\/em>, and <em>G2. <\/em>Our solutions are trusted by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here’s why you’ll thrive at Varicent:\n<\/p>\n<ul>\n<li><strong>Innovate with Purpose: Build impactful solutions for customers worldwide.<\/strong><\/li>\n<li><strong>Join Excellence: Work in a diverse, collaborative, and innovative team.<\/strong><\/li>\n<li><strong>Shape the Future: Lead in redefining revenue optimization.<\/strong><\/li>\n<li><strong>Grow Together: Unlock your potential in a supportive environment.<\/strong><\/li>\n<\/ul>\n<p>\nJoin us at Varicent—where your talent and ambition meet limitless opportunities for success!<\/p>\n<p><strong>THE OPPORTUNITY <\/strong> <\/p>\n<p>Our Technical Support Team serves as the frontline of customer success, specializing in providing expert assistance to users navigating our SaaS solutions. They troubleshoot technical challenges, answer complex queries, and ensure that customers can maximize the value of our products. Beyond solving immediate issues, the team collaborates closely with product and development teams to report bugs, contribute to product enhancements, and share insights into user experiences. Their ultimate goal is to deliver exceptional service, foster customer satisfaction, and enable seamless adoption of our technology across diverse use cases. <\/p>\n<p><strong>THE TEAM<\/strong> <\/p>\n<p>The Technical Analyst I works with clients to resolve issues, lead conversations and coordinate activities across departments, and reproduces issues to maintain high client satisfaction. <\/p>\n<p>As a<strong> Technical Analyst<\/strong> you will have the opportunity to work side-by-side with some of the most experienced technology leaders for both on-premises and SaaS products to support our customers\/business partners and connect with them by video conference, email and CRM and other state of the art communication methods. You will also be exposed to a variety of technologies and take responsibility for the creation of a positive customer experience. <\/p>\n<p>Technical Analysts are at the center of our after-sales value proposition to our clients, and you will lead conversations and coordinate activities with experts and leaders across departments and divisions in Varicent. <\/p>\n<p><strong>WHAT YOU BRING <\/strong> <\/p>\n<p> <strong>Technical Skills<\/strong><\/p>\n<ul>\n<li>2+ Years of relevant technical experience. <\/li>\n<li>Proven experience working with SaaS platforms (mandatory)<\/li>\n<li>Familiar with relational databases concepts, both basic administration and SQL scripting. <\/li>\n<li>Familiar with client server architecture. <\/li>\n<li>Ability to communicate clearly (both verbally and in written form) technical instructions to people with limited experience. <\/li>\n<li>Sharing best practices for the utilization and deployment of Varicent products. <\/li>\n<li>Help customers maximize their product’s business value. <\/li>\n<li>Troubleshooting experience for web-based applications. <\/li>\n<\/ul>\n<p><strong>Collaboration and Communication: <\/strong> <\/p>\n<ul>\n<li>CEFR B2 level English proficiency or higher is required.<\/li>\n<li>Ability to work and collaborate effectively in cross-functional teams. <\/li>\n<\/ul>\n<p><strong>WHAT YOU’LL DO <\/strong> <\/p>\n<ul>\n<li>Resolve technical problems by troubleshooting incidents, including but not limited to collecting detailed problem description, traces, log files, and replication. <\/li>\n<li>Communicate progress of investigation with clients while ensuring all related records are properly updated in the CRM system.<\/li>\n<li>Proficient in utilizing all support tools and processes to resolve cases.<\/li>\n<li>Share best practices for the utilization and deployment of Varicent products.<\/li>\n<li>Support KPI targets (SLA, QA, Resolution, etc.).<\/li>\n<li>Available for scheduled weekend coverage for on call rotation . <\/li>\n<\/ul>\n<p><strong>1-3 MONTHS<\/strong> <\/p>\n<ul>\n<li>Efficiently familiarize oneself with the organization's systems, processes, and team dynamics.<\/li>\n<li>Establish a working knowledge of key technologies and tools relevant to the role.<\/li>\n<li>Complete Training and start solving support cases. <\/li>\n<\/ul>\n<p><strong>4-6 MONTHS<\/strong> <\/p>\n<ul>\n<li>Demonstrate proficiency in using relevant analytical tools and technologies.<\/li>\n<li>Be able to solve 90% of cases without need for assistance.<\/li>\n<li>Actively contribute to team projects and initiatives. <\/li>\n<\/ul>\n<p><strong>7 MONTHS &amp; BEYOND<\/strong> <\/p>\n<ul>\n<li>Be able to solve 99% of cases without assistance, help build knowledge for the rest of team.<\/li>\n<li>Conduct in-depth analysis of complex technical issues and provide well-reasoned solutions.<\/li>\n<li>Proactively anticipate and address potential challenges before they escalate.<\/li>\n<li>Build and maintain positive relationships with key stakeholders. <\/li>\n<\/ul>\n<p><strong>Note <\/strong> <\/p>\n<ul>\n<li>Candidates selected for this position will be hired by Varicent’s designated professional employer organization. Your employment may be transferred to a local Varicent entity in the future. In such event, Varicent may recognize your seniority and provide you with comparable role, responsibilities and benefits. We are excited to welcome you and support you throughout this journey!<\/li>\n<li>This role requires employees to work within Eastern Standard Time (EST) business hours. While we are open to candidates from outside the EST time zone, please be prepared to adjust your working hours to align with this time zone. Flexibility will be essential to ensure seamless collaboration with the team and stakeholders.<\/li>\n<li>This position is fully remote. We embrace a results-driven work culture, focusing on performance and collaboration over location. As part of our team, you’ll have the opportunity to build a work-life balance that suits you, while staying connected with a diverse, global team through virtual tools and regular online communication. Whether you're working from home or a co-working space we’re committed to supporting you with the resources and autonomy needed to succeed in a remote environment. <\/li>\n<\/ul>\n<p><strong>Benefits <\/strong> <\/p>\n<ul>\n<li><strong>Market Leading <\/strong>Compensation Package. <\/li>\n<li><strong>Wellness Programs <\/strong>to Support Health and Wellbeing. <\/li>\n<li>Working with the latest<strong> tools and technologies <\/strong>in a fast-paced environment. <\/li>\n<li>Remote Work Flexibility. <\/li>\n<li>Comprehensive Employee Insurance Coverage: Medical, Dental, Vision, Life Insurance. <\/li>\n<li>Annual Time Off: Time off is provided in accordance with applicable legislative requirements. <\/li>\n<li>Global Connected Culture: Hubs in Romania, UK, US, Canada. <\/li>\n<li>Dynamic Work Culture: Thrive in our innovative and multicultural environment. <\/li>\n<li>Grow with Us: Continuous development opportunities. <\/li>\n<\/ul>\n<p><strong>Want to Learn More About Us? Check out these Resources Below: <\/strong> <\/p>\n<ul>\n<li><a href=\"https:\/\/www.varicent.com\/blog?utm_source=Google&amp;utm_campaign=DN_Google_US_Brand&amp;utm_content=Brand_Product_Tour_Page_Fall+AO+Refreshct_Tour_Page_Always_On&amp;utm_medium=paidsearch&amp;_gl=1*qhz6pt*_up*MQ..&amp;gclid=Cj0KCQjwtsy1BhD7ARIsAHOi4xbc72l3bTLx9rhjxbs2lsK9V7zbHda2nAeNVMaIchjVBLSiegt1Yc0aAl3WEALw_wcB\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent Blog <\/a><\/li>\n<li><a href=\"https:\/\/www.varicent.com\/careers-blog?utm_source=Google&amp;utm_campaign=DN_Google_US_Brand&amp;utm_content=Brand_Product_Tour_Page_Fall+AO+Refreshct_Tour_Page_Always_On&amp;utm_medium=paidsearch&amp;_gl=1*1vxffxk*_up*MQ..&amp;gclid=Cj0KCQjwtsy1BhD7ARIsAHOi4xbc72l3bTLx9rhjxbs2lsK9V7zbHda2nAeNVMaIchjVBLSiegt1Yc0aAl3WEALw_wcB\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent Careers Blog <\/a> <\/li>\n<li><a href=\"https:\/\/www.linkedin.com\/company\/varicent\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent LinkedIn Page<\/a><\/li>\n<li><a href=\"https:\/\/x.com\/i\/flow\/login?redirect_after_login=%2Fthisisvaricent\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent X Page<\/a> <\/li>\n<li><a href=\"https:\/\/www.instagram.com\/accounts\/login\/?next=https%3A%2F%2Fwww.instagram.com%2Fthisisvaricent%2F%3Fhl%3Den&amp;is_from_rle\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent Instagram Page<\/a> <\/li>\n<li><a href=\"https:\/\/www.facebook.com\/varicent\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent Facebook Page<\/a> <\/li>\n<\/ul>\n<p>\nVaricent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email accomodations@varicent.com Varicent is also committed to compliance with all fair employment practices regarding citizenship and immigration status. By applying for a position at Varicent and\/or by using this portal, you declare and confirm that you have read and agree to our<a href=\"https:\/\/www.varicent.com\/recruitment-portal-privacy-notice\" rel=\"nofollow ugc noopener\" target=\"_blank\"> Job Applicant Privacy Notice<\/a> and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of fact<\/p>","pubDate":"2026-05-12T15:14:18+00:00"},{"id":143692,"url":"https:\/\/jobicy.com\/jobs\/143692-support-engineer-sql-web-applications-remote-mexico-only","jobSlug":"143692-support-engineer-sql-web-applications-remote-mexico-only","jobTitle":"Support Engineer – SQL & Web Applications (Remote – Mexico Only)","companyName":"Varicent","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/c86166a8-221.jpeg","jobIndustry":["Technical Support"],"jobType":["Full-Time"],"jobGeo":"Mexico","jobLevel":"Midweight","jobExcerpt":"At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market...","jobDescription":"<p>\nAt Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the <em>2025 Forrester Wave Report for SPM<\/em>, <em>2023 Ventana Research Revenue Performance Management (RPM) Value Index<\/em>, <em>Gartner Peer Insights<\/em>, <em>2024 Gartner SPM Market Guide<\/em>, and <em>G2. <\/em>Our solutions are trusted by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here’s why you’ll thrive at Varicent:\n<\/p>\n<ul>\n<li><strong>Innovate with Purpose: Build impactful solutions for customers worldwide.<\/strong><\/li>\n<li><strong>Join Excellence: Work in a diverse, collaborative, and innovative team.<\/strong><\/li>\n<li><strong>Shape the Future: Lead in redefining revenue optimization.<\/strong><\/li>\n<li><strong>Grow Together: Unlock your potential in a supportive environment.<\/strong><\/li>\n<\/ul>\n<p>\nJoin us at Varicent—where your talent and ambition meet limitless opportunities for success!<\/p>\n<p><strong>THE OPPORTUNITY <\/strong> <\/p>\n<p>Our Technical Support Team serves as the frontline of customer success, specializing in providing expert assistance to users navigating our SaaS solutions. They troubleshoot technical challenges, answer complex queries, and ensure that customers can maximize the value of our products. Beyond solving immediate issues, the team collaborates closely with product and development teams to report bugs, contribute to product enhancements, and share insights into user experiences. Their ultimate goal is to deliver exceptional service, foster customer satisfaction, and enable seamless adoption of our technology across diverse use cases. <\/p>\n<p><strong>THE TEAM<\/strong> <\/p>\n<p>The Technical Analyst I works with clients to resolve issues, lead conversations and coordinate activities across departments, and reproduces issues to maintain high client satisfaction. <\/p>\n<p>As a<strong> Technical Analyst<\/strong> you will have the opportunity to work side-by-side with some of the most experienced technology leaders for both on-premises and SaaS products to support our customers\/business partners and connect with them by video conference, email and CRM and other state of the art communication methods. You will also be exposed to a variety of technologies and take responsibility for the creation of a positive customer experience. <\/p>\n<p>Technical Analysts are at the center of our after-sales value proposition to our clients, and you will lead conversations and coordinate activities with experts and leaders across departments and divisions in Varicent. <\/p>\n<p><strong>WHAT YOU BRING <\/strong> <\/p>\n<p> <strong>Technical Skills<\/strong><\/p>\n<ul>\n<li>2+ Years of relevant technical experience. <\/li>\n<li>Proven experience working with SaaS platforms (mandatory)<\/li>\n<li>Familiar with relational databases concepts, both basic administration and SQL scripting. <\/li>\n<li>Familiar with client server architecture. <\/li>\n<li>Ability to communicate clearly (both verbally and in written form) technical instructions to people with limited experience. <\/li>\n<li>Sharing best practices for the utilization and deployment of Varicent products. <\/li>\n<li>Help customers maximize their product’s business value. <\/li>\n<li>Troubleshooting experience for web-based applications. <\/li>\n<\/ul>\n<p><strong>Collaboration and Communication: <\/strong> <\/p>\n<ul>\n<li>CEFR B2 level English proficiency or higher is required.<\/li>\n<li>Ability to work and collaborate effectively in cross-functional teams. <\/li>\n<\/ul>\n<p><strong>WHAT YOU’LL DO <\/strong> <\/p>\n<ul>\n<li>Resolve technical problems by troubleshooting incidents, including but not limited to collecting detailed problem description, traces, log files, and replication. <\/li>\n<li>Communicate progress of investigation with clients while ensuring all related records are properly updated in the CRM system.<\/li>\n<li>Proficient in utilizing all support tools and processes to resolve cases.<\/li>\n<li>Share best practices for the utilization and deployment of Varicent products.<\/li>\n<li>Support KPI targets (SLA, QA, Resolution, etc.).<\/li>\n<li>Available for scheduled weekend coverage for on call rotation . <\/li>\n<\/ul>\n<p><strong>1-3 MONTHS<\/strong> <\/p>\n<ul>\n<li>Efficiently familiarize oneself with the organization's systems, processes, and team dynamics.<\/li>\n<li>Establish a working knowledge of key technologies and tools relevant to the role.<\/li>\n<li>Complete Training and start solving support cases. <\/li>\n<\/ul>\n<p><strong>4-6 MONTHS<\/strong> <\/p>\n<ul>\n<li>Demonstrate proficiency in using relevant analytical tools and technologies.<\/li>\n<li>Be able to solve 90% of cases without need for assistance.<\/li>\n<li>Actively contribute to team projects and initiatives. <\/li>\n<\/ul>\n<p><strong>7 MONTHS &amp; BEYOND<\/strong> <\/p>\n<ul>\n<li>Be able to solve 99% of cases without assistance, help build knowledge for the rest of team.<\/li>\n<li>Conduct in-depth analysis of complex technical issues and provide well-reasoned solutions.<\/li>\n<li>Proactively anticipate and address potential challenges before they escalate.<\/li>\n<li>Build and maintain positive relationships with key stakeholders. <\/li>\n<\/ul>\n<p><strong>Note <\/strong> <\/p>\n<ul>\n<li>Candidates selected for this position will be hired by Varicent’s designated professional employer organization. Your employment may be transferred to a local Varicent entity in the future. In such event, Varicent may recognize your seniority and provide you with comparable role, responsibilities and benefits. We are excited to welcome you and support you throughout this journey!<\/li>\n<li>This role requires employees to work within Eastern Standard Time (EST) business hours. While we are open to candidates from outside the EST time zone, please be prepared to adjust your working hours to align with this time zone. Flexibility will be essential to ensure seamless collaboration with the team and stakeholders.<\/li>\n<li>This position is fully remote. We embrace a results-driven work culture, focusing on performance and collaboration over location. As part of our team, you’ll have the opportunity to build a work-life balance that suits you, while staying connected with a diverse, global team through virtual tools and regular online communication. Whether you're working from home or a co-working space we’re committed to supporting you with the resources and autonomy needed to succeed in a remote environment. <\/li>\n<\/ul>\n<p><strong>Benefits <\/strong> <\/p>\n<ul>\n<li><strong>Market Leading <\/strong>Compensation Package. <\/li>\n<li><strong>Wellness Programs <\/strong>to Support Health and Wellbeing. <\/li>\n<li>Working with the latest<strong> tools and technologies <\/strong>in a fast-paced environment. <\/li>\n<li>Remote Work Flexibility. <\/li>\n<li>Comprehensive Employee Insurance Coverage: Medical, Dental, Vision, Life Insurance. <\/li>\n<li>Annual Time Off: Time off is provided in accordance with applicable legislative requirements. <\/li>\n<li>Global Connected Culture: Hubs in Romania, UK, US, Canada. <\/li>\n<li>Dynamic Work Culture: Thrive in our innovative and multicultural environment. <\/li>\n<li>Grow with Us: Continuous development opportunities. <\/li>\n<\/ul>\n<p><strong>Want to Learn More About Us? Check out these Resources Below: <\/strong> <\/p>\n<ul>\n<li><a href=\"https:\/\/www.varicent.com\/blog?utm_source=Google&amp;utm_campaign=DN_Google_US_Brand&amp;utm_content=Brand_Product_Tour_Page_Fall+AO+Refreshct_Tour_Page_Always_On&amp;utm_medium=paidsearch&amp;_gl=1*qhz6pt*_up*MQ..&amp;gclid=Cj0KCQjwtsy1BhD7ARIsAHOi4xbc72l3bTLx9rhjxbs2lsK9V7zbHda2nAeNVMaIchjVBLSiegt1Yc0aAl3WEALw_wcB\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent Blog <\/a><\/li>\n<li><a href=\"https:\/\/www.varicent.com\/careers-blog?utm_source=Google&amp;utm_campaign=DN_Google_US_Brand&amp;utm_content=Brand_Product_Tour_Page_Fall+AO+Refreshct_Tour_Page_Always_On&amp;utm_medium=paidsearch&amp;_gl=1*1vxffxk*_up*MQ..&amp;gclid=Cj0KCQjwtsy1BhD7ARIsAHOi4xbc72l3bTLx9rhjxbs2lsK9V7zbHda2nAeNVMaIchjVBLSiegt1Yc0aAl3WEALw_wcB\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent Careers Blog <\/a> <\/li>\n<li><a href=\"https:\/\/www.linkedin.com\/company\/varicent\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent LinkedIn Page<\/a><\/li>\n<li><a href=\"https:\/\/x.com\/i\/flow\/login?redirect_after_login=%2Fthisisvaricent\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent X Page<\/a> <\/li>\n<li><a href=\"https:\/\/www.instagram.com\/accounts\/login\/?next=https%3A%2F%2Fwww.instagram.com%2Fthisisvaricent%2F%3Fhl%3Den&amp;is_from_rle\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent Instagram Page<\/a> <\/li>\n<li><a href=\"https:\/\/www.facebook.com\/varicent\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent Facebook Page<\/a> <\/li>\n<\/ul>\n<p>\nVaricent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email accomodations@varicent.com Varicent is also committed to compliance with all fair employment practices regarding citizenship and immigration status. By applying for a position at Varicent and\/or by using this portal, you declare and confirm that you have read and agree to our<a href=\"https:\/\/www.varicent.com\/recruitment-portal-privacy-notice\" rel=\"nofollow ugc noopener\" target=\"_blank\"> Job Applicant Privacy Notice<\/a> and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of fact<\/p>","pubDate":"2026-05-12T15:14:16+00:00"},{"id":143691,"url":"https:\/\/jobicy.com\/jobs\/143691-saas-support-analyst-sql-focus-remote-mexico-only","jobSlug":"143691-saas-support-analyst-sql-focus-remote-mexico-only","jobTitle":"SaaS Support Analyst – SQL Focus (Remote – Mexico Only)","companyName":"Varicent","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/c86166a8-221.jpeg","jobIndustry":["Technical Support"],"jobType":["Full-Time"],"jobGeo":"Mexico","jobLevel":"Midweight","jobExcerpt":"At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market...","jobDescription":"<p>\nAt Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the <em>2025 Forrester Wave Report for SPM<\/em>, <em>2023 Ventana Research Revenue Performance Management (RPM) Value Index<\/em>, <em>Gartner Peer Insights<\/em>, <em>2024 Gartner SPM Market Guide<\/em>, and <em>G2. <\/em>Our solutions are trusted by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here’s why you’ll thrive at Varicent:\n<\/p>\n<ul>\n<li><strong>Innovate with Purpose: Build impactful solutions for customers worldwide.<\/strong><\/li>\n<li><strong>Join Excellence: Work in a diverse, collaborative, and innovative team.<\/strong><\/li>\n<li><strong>Shape the Future: Lead in redefining revenue optimization.<\/strong><\/li>\n<li><strong>Grow Together: Unlock your potential in a supportive environment.<\/strong><\/li>\n<\/ul>\n<p>\nJoin us at Varicent—where your talent and ambition meet limitless opportunities for success!<\/p>\n<p><strong>THE OPPORTUNITY <\/strong> <\/p>\n<p>Our Technical Support Team serves as the frontline of customer success, specializing in providing expert assistance to users navigating our SaaS solutions. They troubleshoot technical challenges, answer complex queries, and ensure that customers can maximize the value of our products. Beyond solving immediate issues, the team collaborates closely with product and development teams to report bugs, contribute to product enhancements, and share insights into user experiences. Their ultimate goal is to deliver exceptional service, foster customer satisfaction, and enable seamless adoption of our technology across diverse use cases. <\/p>\n<p><strong>THE TEAM<\/strong> <\/p>\n<p>The Technical Analyst I works with clients to resolve issues, lead conversations and coordinate activities across departments, and reproduces issues to maintain high client satisfaction. <\/p>\n<p>As a<strong> Technical Analyst<\/strong> you will have the opportunity to work side-by-side with some of the most experienced technology leaders for both on-premises and SaaS products to support our customers\/business partners and connect with them by video conference, email and CRM and other state of the art communication methods. You will also be exposed to a variety of technologies and take responsibility for the creation of a positive customer experience. <\/p>\n<p>Technical Analysts are at the center of our after-sales value proposition to our clients, and you will lead conversations and coordinate activities with experts and leaders across departments and divisions in Varicent. <\/p>\n<p><strong>WHAT YOU BRING <\/strong> <\/p>\n<p> <strong>Technical Skills<\/strong><\/p>\n<ul>\n<li>2+ Years of relevant technical experience. <\/li>\n<li>Proven experience working with SaaS platforms (mandatory)<\/li>\n<li>Familiar with relational databases concepts, both basic administration and SQL scripting. <\/li>\n<li>Familiar with client server architecture. <\/li>\n<li>Ability to communicate clearly (both verbally and in written form) technical instructions to people with limited experience. <\/li>\n<li>Sharing best practices for the utilization and deployment of Varicent products. <\/li>\n<li>Help customers maximize their product’s business value. <\/li>\n<li>Troubleshooting experience for web-based applications. <\/li>\n<\/ul>\n<p><strong>Collaboration and Communication: <\/strong> <\/p>\n<ul>\n<li>CEFR B2 level English proficiency or higher is required.<\/li>\n<li>Ability to work and collaborate effectively in cross-functional teams. <\/li>\n<\/ul>\n<p><strong>WHAT YOU’LL DO <\/strong> <\/p>\n<ul>\n<li>Resolve technical problems by troubleshooting incidents, including but not limited to collecting detailed problem description, traces, log files, and replication. <\/li>\n<li>Communicate progress of investigation with clients while ensuring all related records are properly updated in the CRM system.<\/li>\n<li>Proficient in utilizing all support tools and processes to resolve cases.<\/li>\n<li>Share best practices for the utilization and deployment of Varicent products.<\/li>\n<li>Support KPI targets (SLA, QA, Resolution, etc.).<\/li>\n<li>Available for scheduled weekend coverage for on call rotation . <\/li>\n<\/ul>\n<p><strong>1-3 MONTHS<\/strong> <\/p>\n<ul>\n<li>Efficiently familiarize oneself with the organization's systems, processes, and team dynamics.<\/li>\n<li>Establish a working knowledge of key technologies and tools relevant to the role.<\/li>\n<li>Complete Training and start solving support cases. <\/li>\n<\/ul>\n<p><strong>4-6 MONTHS<\/strong> <\/p>\n<ul>\n<li>Demonstrate proficiency in using relevant analytical tools and technologies.<\/li>\n<li>Be able to solve 90% of cases without need for assistance.<\/li>\n<li>Actively contribute to team projects and initiatives. <\/li>\n<\/ul>\n<p><strong>7 MONTHS &amp; BEYOND<\/strong> <\/p>\n<ul>\n<li>Be able to solve 99% of cases without assistance, help build knowledge for the rest of team.<\/li>\n<li>Conduct in-depth analysis of complex technical issues and provide well-reasoned solutions.<\/li>\n<li>Proactively anticipate and address potential challenges before they escalate.<\/li>\n<li>Build and maintain positive relationships with key stakeholders. <\/li>\n<\/ul>\n<p><strong>Note <\/strong> <\/p>\n<ul>\n<li>Candidates selected for this position will be hired by Varicent’s designated professional employer organization. Your employment may be transferred to a local Varicent entity in the future. In such event, Varicent may recognize your seniority and provide you with comparable role, responsibilities and benefits. We are excited to welcome you and support you throughout this journey!<\/li>\n<li>This role requires employees to work within Eastern Standard Time (EST) business hours. While we are open to candidates from outside the EST time zone, please be prepared to adjust your working hours to align with this time zone. Flexibility will be essential to ensure seamless collaboration with the team and stakeholders.<\/li>\n<li>This position is fully remote. We embrace a results-driven work culture, focusing on performance and collaboration over location. As part of our team, you’ll have the opportunity to build a work-life balance that suits you, while staying connected with a diverse, global team through virtual tools and regular online communication. Whether you're working from home or a co-working space we’re committed to supporting you with the resources and autonomy needed to succeed in a remote environment. <\/li>\n<\/ul>\n<p><strong>Benefits <\/strong> <\/p>\n<ul>\n<li><strong>Market Leading <\/strong>Compensation Package. <\/li>\n<li><strong>Wellness Programs <\/strong>to Support Health and Wellbeing. <\/li>\n<li>Working with the latest<strong> tools and technologies <\/strong>in a fast-paced environment. <\/li>\n<li>Remote Work Flexibility. <\/li>\n<li>Comprehensive Employee Insurance Coverage: Medical, Dental, Vision, Life Insurance. <\/li>\n<li>Annual Time Off: Time off is provided in accordance with applicable legislative requirements. <\/li>\n<li>Global Connected Culture: Hubs in Romania, UK, US, Canada. <\/li>\n<li>Dynamic Work Culture: Thrive in our innovative and multicultural environment. <\/li>\n<li>Grow with Us: Continuous development opportunities. <\/li>\n<\/ul>\n<p><strong>Want to Learn More About Us? Check out these Resources Below: <\/strong> <\/p>\n<ul>\n<li><a href=\"https:\/\/www.varicent.com\/blog?utm_source=Google&amp;utm_campaign=DN_Google_US_Brand&amp;utm_content=Brand_Product_Tour_Page_Fall+AO+Refreshct_Tour_Page_Always_On&amp;utm_medium=paidsearch&amp;_gl=1*qhz6pt*_up*MQ..&amp;gclid=Cj0KCQjwtsy1BhD7ARIsAHOi4xbc72l3bTLx9rhjxbs2lsK9V7zbHda2nAeNVMaIchjVBLSiegt1Yc0aAl3WEALw_wcB\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent Blog <\/a><\/li>\n<li><a href=\"https:\/\/www.varicent.com\/careers-blog?utm_source=Google&amp;utm_campaign=DN_Google_US_Brand&amp;utm_content=Brand_Product_Tour_Page_Fall+AO+Refreshct_Tour_Page_Always_On&amp;utm_medium=paidsearch&amp;_gl=1*1vxffxk*_up*MQ..&amp;gclid=Cj0KCQjwtsy1BhD7ARIsAHOi4xbc72l3bTLx9rhjxbs2lsK9V7zbHda2nAeNVMaIchjVBLSiegt1Yc0aAl3WEALw_wcB\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent Careers Blog <\/a> <\/li>\n<li><a href=\"https:\/\/www.linkedin.com\/company\/varicent\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent LinkedIn Page<\/a><\/li>\n<li><a href=\"https:\/\/x.com\/i\/flow\/login?redirect_after_login=%2Fthisisvaricent\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent X Page<\/a> <\/li>\n<li><a href=\"https:\/\/www.instagram.com\/accounts\/login\/?next=https%3A%2F%2Fwww.instagram.com%2Fthisisvaricent%2F%3Fhl%3Den&amp;is_from_rle\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent Instagram Page<\/a> <\/li>\n<li><a href=\"https:\/\/www.facebook.com\/varicent\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent Facebook Page<\/a> <\/li>\n<\/ul>\n<p>\nVaricent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email accomodations@varicent.com Varicent is also committed to compliance with all fair employment practices regarding citizenship and immigration status. By applying for a position at Varicent and\/or by using this portal, you declare and confirm that you have read and agree to our<a href=\"https:\/\/www.varicent.com\/recruitment-portal-privacy-notice\" rel=\"nofollow ugc noopener\" target=\"_blank\"> Job Applicant Privacy Notice<\/a> and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of fact<\/p>","pubDate":"2026-05-12T15:14:14+00:00"},{"id":143690,"url":"https:\/\/jobicy.com\/jobs\/143690-technical-solutions-analyst-remote-mexico-only","jobSlug":"143690-technical-solutions-analyst-remote-mexico-only","jobTitle":"Technical Solutions Analyst (Remote – Mexico Only)","companyName":"Varicent","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/c86166a8-221.jpeg","jobIndustry":["Technical Support"],"jobType":["Full-Time"],"jobGeo":"Mexico","jobLevel":"Midweight","jobExcerpt":"At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market...","jobDescription":"<p>\nAt Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the <em>2025 Forrester Wave Report for SPM<\/em>, <em>2023 Ventana Research Revenue Performance Management (RPM) Value Index<\/em>, <em>Gartner Peer Insights<\/em>, <em>2024 Gartner SPM Market Guide<\/em>, and <em>G2. <\/em>Our solutions are trusted by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here’s why you’ll thrive at Varicent:\n<\/p>\n<ul>\n<li><strong>Innovate with Purpose: Build impactful solutions for customers worldwide.<\/strong><\/li>\n<li><strong>Join Excellence: Work in a diverse, collaborative, and innovative team.<\/strong><\/li>\n<li><strong>Shape the Future: Lead in redefining revenue optimization.<\/strong><\/li>\n<li><strong>Grow Together: Unlock your potential in a supportive environment.<\/strong><\/li>\n<\/ul>\n<p>\nJoin us at Varicent—where your talent and ambition meet limitless opportunities for success!<\/p>\n<p><strong>THE OPPORTUNITY <\/strong> <\/p>\n<p>Our Technical Support Team serves as the frontline of customer success, specializing in providing expert assistance to users navigating our SaaS solutions. They troubleshoot technical challenges, answer complex queries, and ensure that customers can maximize the value of our products. Beyond solving immediate issues, the team collaborates closely with product and development teams to report bugs, contribute to product enhancements, and share insights into user experiences. Their ultimate goal is to deliver exceptional service, foster customer satisfaction, and enable seamless adoption of our technology across diverse use cases. <\/p>\n<p><strong>THE TEAM<\/strong> <\/p>\n<p>The Technical Analyst I works with clients to resolve issues, lead conversations and coordinate activities across departments, and reproduces issues to maintain high client satisfaction. <\/p>\n<p>As a<strong> Technical Analyst<\/strong> you will have the opportunity to work side-by-side with some of the most experienced technology leaders for both on-premises and SaaS products to support our customers\/business partners and connect with them by video conference, email and CRM and other state of the art communication methods. You will also be exposed to a variety of technologies and take responsibility for the creation of a positive customer experience. <\/p>\n<p>Technical Analysts are at the center of our after-sales value proposition to our clients, and you will lead conversations and coordinate activities with experts and leaders across departments and divisions in Varicent. <\/p>\n<p><strong>WHAT YOU BRING <\/strong> <\/p>\n<p> <strong>Technical Skills<\/strong><\/p>\n<ul>\n<li>2+ Years of relevant technical experience. <\/li>\n<li>Proven experience working with SaaS platforms (mandatory)<\/li>\n<li>Familiar with relational databases concepts, both basic administration and SQL scripting. <\/li>\n<li>Familiar with client server architecture. <\/li>\n<li>Ability to communicate clearly (both verbally and in written form) technical instructions to people with limited experience. <\/li>\n<li>Sharing best practices for the utilization and deployment of Varicent products. <\/li>\n<li>Help customers maximize their product’s business value. <\/li>\n<li>Troubleshooting experience for web-based applications. <\/li>\n<\/ul>\n<p><strong>Collaboration and Communication: <\/strong> <\/p>\n<ul>\n<li>CEFR B2 level English proficiency or higher is required.<\/li>\n<li>Ability to work and collaborate effectively in cross-functional teams. <\/li>\n<\/ul>\n<p><strong>WHAT YOU’LL DO <\/strong> <\/p>\n<ul>\n<li>Resolve technical problems by troubleshooting incidents, including but not limited to collecting detailed problem description, traces, log files, and replication. <\/li>\n<li>Communicate progress of investigation with clients while ensuring all related records are properly updated in the CRM system.<\/li>\n<li>Proficient in utilizing all support tools and processes to resolve cases.<\/li>\n<li>Share best practices for the utilization and deployment of Varicent products.<\/li>\n<li>Support KPI targets (SLA, QA, Resolution, etc.).<\/li>\n<li>Available for scheduled weekend coverage for on call rotation . <\/li>\n<\/ul>\n<p><strong>1-3 MONTHS<\/strong> <\/p>\n<ul>\n<li>Efficiently familiarize oneself with the organization's systems, processes, and team dynamics.<\/li>\n<li>Establish a working knowledge of key technologies and tools relevant to the role.<\/li>\n<li>Complete Training and start solving support cases. <\/li>\n<\/ul>\n<p><strong>4-6 MONTHS<\/strong> <\/p>\n<ul>\n<li>Demonstrate proficiency in using relevant analytical tools and technologies.<\/li>\n<li>Be able to solve 90% of cases without need for assistance.<\/li>\n<li>Actively contribute to team projects and initiatives. <\/li>\n<\/ul>\n<p><strong>7 MONTHS &amp; BEYOND<\/strong> <\/p>\n<ul>\n<li>Be able to solve 99% of cases without assistance, help build knowledge for the rest of team.<\/li>\n<li>Conduct in-depth analysis of complex technical issues and provide well-reasoned solutions.<\/li>\n<li>Proactively anticipate and address potential challenges before they escalate.<\/li>\n<li>Build and maintain positive relationships with key stakeholders. <\/li>\n<\/ul>\n<p><strong>Note <\/strong> <\/p>\n<ul>\n<li>Candidates selected for this position will be hired by Varicent’s designated professional employer organization. Your employment may be transferred to a local Varicent entity in the future. In such event, Varicent may recognize your seniority and provide you with comparable role, responsibilities and benefits. We are excited to welcome you and support you throughout this journey!<\/li>\n<li>This role requires employees to work within Eastern Standard Time (EST) business hours. While we are open to candidates from outside the EST time zone, please be prepared to adjust your working hours to align with this time zone. Flexibility will be essential to ensure seamless collaboration with the team and stakeholders.<\/li>\n<li>This position is fully remote. We embrace a results-driven work culture, focusing on performance and collaboration over location. As part of our team, you’ll have the opportunity to build a work-life balance that suits you, while staying connected with a diverse, global team through virtual tools and regular online communication. Whether you're working from home or a co-working space we’re committed to supporting you with the resources and autonomy needed to succeed in a remote environment. <\/li>\n<\/ul>\n<p><strong>Benefits <\/strong> <\/p>\n<ul>\n<li><strong>Market Leading <\/strong>Compensation Package. <\/li>\n<li><strong>Wellness Programs <\/strong>to Support Health and Wellbeing. <\/li>\n<li>Working with the latest<strong> tools and technologies <\/strong>in a fast-paced environment. <\/li>\n<li>Remote Work Flexibility. <\/li>\n<li>Comprehensive Employee Insurance Coverage: Medical, Dental, Vision, Life Insurance. <\/li>\n<li>Annual Time Off: Time off is provided in accordance with applicable legislative requirements. <\/li>\n<li>Global Connected Culture: Hubs in Romania, UK, US, Canada. <\/li>\n<li>Dynamic Work Culture: Thrive in our innovative and multicultural environment. <\/li>\n<li>Grow with Us: Continuous development opportunities. <\/li>\n<\/ul>\n<p><strong>Want to Learn More About Us? Check out these Resources Below: <\/strong> <\/p>\n<ul>\n<li><a href=\"https:\/\/www.varicent.com\/blog?utm_source=Google&amp;utm_campaign=DN_Google_US_Brand&amp;utm_content=Brand_Product_Tour_Page_Fall+AO+Refreshct_Tour_Page_Always_On&amp;utm_medium=paidsearch&amp;_gl=1*qhz6pt*_up*MQ..&amp;gclid=Cj0KCQjwtsy1BhD7ARIsAHOi4xbc72l3bTLx9rhjxbs2lsK9V7zbHda2nAeNVMaIchjVBLSiegt1Yc0aAl3WEALw_wcB\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent Blog <\/a><\/li>\n<li><a href=\"https:\/\/www.varicent.com\/careers-blog?utm_source=Google&amp;utm_campaign=DN_Google_US_Brand&amp;utm_content=Brand_Product_Tour_Page_Fall+AO+Refreshct_Tour_Page_Always_On&amp;utm_medium=paidsearch&amp;_gl=1*1vxffxk*_up*MQ..&amp;gclid=Cj0KCQjwtsy1BhD7ARIsAHOi4xbc72l3bTLx9rhjxbs2lsK9V7zbHda2nAeNVMaIchjVBLSiegt1Yc0aAl3WEALw_wcB\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent Careers Blog <\/a> <\/li>\n<li><a href=\"https:\/\/www.linkedin.com\/company\/varicent\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent LinkedIn Page<\/a><\/li>\n<li><a href=\"https:\/\/x.com\/i\/flow\/login?redirect_after_login=%2Fthisisvaricent\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent X Page<\/a> <\/li>\n<li><a href=\"https:\/\/www.instagram.com\/accounts\/login\/?next=https%3A%2F%2Fwww.instagram.com%2Fthisisvaricent%2F%3Fhl%3Den&amp;is_from_rle\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent Instagram Page<\/a> <\/li>\n<li><a href=\"https:\/\/www.facebook.com\/varicent\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent Facebook Page<\/a> <\/li>\n<\/ul>\n<p>\nVaricent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email accomodations@varicent.com Varicent is also committed to compliance with all fair employment practices regarding citizenship and immigration status. By applying for a position at Varicent and\/or by using this portal, you declare and confirm that you have read and agree to our<a href=\"https:\/\/www.varicent.com\/recruitment-portal-privacy-notice\" rel=\"nofollow ugc noopener\" target=\"_blank\"> Job Applicant Privacy Notice<\/a> and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of fact<\/p>","pubDate":"2026-05-12T15:14:13+00:00"},{"id":143689,"url":"https:\/\/jobicy.com\/jobs\/143689-production-support-engineer-sql-remote-mexico-only","jobSlug":"143689-production-support-engineer-sql-remote-mexico-only","jobTitle":"Production Support Engineer – SQL (Remote – Mexico Only)","companyName":"Varicent","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/c86166a8-221.jpeg","jobIndustry":["Technical Support"],"jobType":["Full-Time"],"jobGeo":"Mexico","jobLevel":"Midweight","jobExcerpt":"At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market...","jobDescription":"<p>\nAt Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the <em>2025 Forrester Wave Report for SPM<\/em>, <em>2023 Ventana Research Revenue Performance Management (RPM) Value Index<\/em>, <em>Gartner Peer Insights<\/em>, <em>2024 Gartner SPM Market Guide<\/em>, and <em>G2. <\/em>Our solutions are trusted by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here’s why you’ll thrive at Varicent:\n<\/p>\n<ul>\n<li><strong>Innovate with Purpose: Build impactful solutions for customers worldwide.<\/strong><\/li>\n<li><strong>Join Excellence: Work in a diverse, collaborative, and innovative team.<\/strong><\/li>\n<li><strong>Shape the Future: Lead in redefining revenue optimization.<\/strong><\/li>\n<li><strong>Grow Together: Unlock your potential in a supportive environment.<\/strong><\/li>\n<\/ul>\n<p>\nJoin us at Varicent—where your talent and ambition meet limitless opportunities for success!<\/p>\n<p><strong>THE OPPORTUNITY <\/strong> <\/p>\n<p>Our Technical Support Team serves as the frontline of customer success, specializing in providing expert assistance to users navigating our SaaS solutions. They troubleshoot technical challenges, answer complex queries, and ensure that customers can maximize the value of our products. Beyond solving immediate issues, the team collaborates closely with product and development teams to report bugs, contribute to product enhancements, and share insights into user experiences. Their ultimate goal is to deliver exceptional service, foster customer satisfaction, and enable seamless adoption of our technology across diverse use cases. <\/p>\n<p><strong>THE TEAM<\/strong> <\/p>\n<p>The Technical Analyst I works with clients to resolve issues, lead conversations and coordinate activities across departments, and reproduces issues to maintain high client satisfaction. <\/p>\n<p>As a<strong> Technical Analyst<\/strong> you will have the opportunity to work side-by-side with some of the most experienced technology leaders for both on-premises and SaaS products to support our customers\/business partners and connect with them by video conference, email and CRM and other state of the art communication methods. You will also be exposed to a variety of technologies and take responsibility for the creation of a positive customer experience. <\/p>\n<p>Technical Analysts are at the center of our after-sales value proposition to our clients, and you will lead conversations and coordinate activities with experts and leaders across departments and divisions in Varicent. <\/p>\n<p><strong>WHAT YOU BRING <\/strong> <\/p>\n<p> <strong>Technical Skills<\/strong><\/p>\n<ul>\n<li>2+ Years of relevant technical experience. <\/li>\n<li>Proven experience working with SaaS platforms (mandatory)<\/li>\n<li>Familiar with relational databases concepts, both basic administration and SQL scripting. <\/li>\n<li>Familiar with client server architecture. <\/li>\n<li>Ability to communicate clearly (both verbally and in written form) technical instructions to people with limited experience. <\/li>\n<li>Sharing best practices for the utilization and deployment of Varicent products. <\/li>\n<li>Help customers maximize their product’s business value. <\/li>\n<li>Troubleshooting experience for web-based applications. <\/li>\n<\/ul>\n<p><strong>Collaboration and Communication: <\/strong> <\/p>\n<ul>\n<li>CEFR B2 level English proficiency or higher is required.<\/li>\n<li>Ability to work and collaborate effectively in cross-functional teams. <\/li>\n<\/ul>\n<p><strong>WHAT YOU’LL DO <\/strong> <\/p>\n<ul>\n<li>Resolve technical problems by troubleshooting incidents, including but not limited to collecting detailed problem description, traces, log files, and replication. <\/li>\n<li>Communicate progress of investigation with clients while ensuring all related records are properly updated in the CRM system.<\/li>\n<li>Proficient in utilizing all support tools and processes to resolve cases.<\/li>\n<li>Share best practices for the utilization and deployment of Varicent products.<\/li>\n<li>Support KPI targets (SLA, QA, Resolution, etc.).<\/li>\n<li>Available for scheduled weekend coverage for on call rotation . <\/li>\n<\/ul>\n<p><strong>1-3 MONTHS<\/strong> <\/p>\n<ul>\n<li>Efficiently familiarize oneself with the organization's systems, processes, and team dynamics.<\/li>\n<li>Establish a working knowledge of key technologies and tools relevant to the role.<\/li>\n<li>Complete Training and start solving support cases. <\/li>\n<\/ul>\n<p><strong>4-6 MONTHS<\/strong> <\/p>\n<ul>\n<li>Demonstrate proficiency in using relevant analytical tools and technologies.<\/li>\n<li>Be able to solve 90% of cases without need for assistance.<\/li>\n<li>Actively contribute to team projects and initiatives. <\/li>\n<\/ul>\n<p><strong>7 MONTHS &amp; BEYOND<\/strong> <\/p>\n<ul>\n<li>Be able to solve 99% of cases without assistance, help build knowledge for the rest of team.<\/li>\n<li>Conduct in-depth analysis of complex technical issues and provide well-reasoned solutions.<\/li>\n<li>Proactively anticipate and address potential challenges before they escalate.<\/li>\n<li>Build and maintain positive relationships with key stakeholders. <\/li>\n<\/ul>\n<p><strong>Note <\/strong> <\/p>\n<ul>\n<li>Candidates selected for this position will be hired by Varicent’s designated professional employer organization. Your employment may be transferred to a local Varicent entity in the future. In such event, Varicent may recognize your seniority and provide you with comparable role, responsibilities and benefits. We are excited to welcome you and support you throughout this journey!<\/li>\n<li>This role requires employees to work within Eastern Standard Time (EST) business hours. While we are open to candidates from outside the EST time zone, please be prepared to adjust your working hours to align with this time zone. Flexibility will be essential to ensure seamless collaboration with the team and stakeholders.<\/li>\n<li>This position is fully remote. We embrace a results-driven work culture, focusing on performance and collaboration over location. As part of our team, you’ll have the opportunity to build a work-life balance that suits you, while staying connected with a diverse, global team through virtual tools and regular online communication. Whether you're working from home or a co-working space we’re committed to supporting you with the resources and autonomy needed to succeed in a remote environment. <\/li>\n<\/ul>\n<p><strong>Benefits <\/strong> <\/p>\n<ul>\n<li><strong>Market Leading <\/strong>Compensation Package. <\/li>\n<li><strong>Wellness Programs <\/strong>to Support Health and Wellbeing. <\/li>\n<li>Working with the latest<strong> tools and technologies <\/strong>in a fast-paced environment. <\/li>\n<li>Remote Work Flexibility. <\/li>\n<li>Comprehensive Employee Insurance Coverage: Medical, Dental, Vision, Life Insurance. <\/li>\n<li>Annual Time Off: Time off is provided in accordance with applicable legislative requirements. <\/li>\n<li>Global Connected Culture: Hubs in Romania, UK, US, Canada. <\/li>\n<li>Dynamic Work Culture: Thrive in our innovative and multicultural environment. <\/li>\n<li>Grow with Us: Continuous development opportunities. <\/li>\n<\/ul>\n<p><strong>Want to Learn More About Us? Check out these Resources Below: <\/strong> <\/p>\n<ul>\n<li><a href=\"https:\/\/www.varicent.com\/blog?utm_source=Google&amp;utm_campaign=DN_Google_US_Brand&amp;utm_content=Brand_Product_Tour_Page_Fall+AO+Refreshct_Tour_Page_Always_On&amp;utm_medium=paidsearch&amp;_gl=1*qhz6pt*_up*MQ..&amp;gclid=Cj0KCQjwtsy1BhD7ARIsAHOi4xbc72l3bTLx9rhjxbs2lsK9V7zbHda2nAeNVMaIchjVBLSiegt1Yc0aAl3WEALw_wcB\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent Blog <\/a><\/li>\n<li><a href=\"https:\/\/www.varicent.com\/careers-blog?utm_source=Google&amp;utm_campaign=DN_Google_US_Brand&amp;utm_content=Brand_Product_Tour_Page_Fall+AO+Refreshct_Tour_Page_Always_On&amp;utm_medium=paidsearch&amp;_gl=1*1vxffxk*_up*MQ..&amp;gclid=Cj0KCQjwtsy1BhD7ARIsAHOi4xbc72l3bTLx9rhjxbs2lsK9V7zbHda2nAeNVMaIchjVBLSiegt1Yc0aAl3WEALw_wcB\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent Careers Blog <\/a> <\/li>\n<li><a href=\"https:\/\/www.linkedin.com\/company\/varicent\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent LinkedIn Page<\/a><\/li>\n<li><a href=\"https:\/\/x.com\/i\/flow\/login?redirect_after_login=%2Fthisisvaricent\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent X Page<\/a> <\/li>\n<li><a href=\"https:\/\/www.instagram.com\/accounts\/login\/?next=https%3A%2F%2Fwww.instagram.com%2Fthisisvaricent%2F%3Fhl%3Den&amp;is_from_rle\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent Instagram Page<\/a> <\/li>\n<li><a href=\"https:\/\/www.facebook.com\/varicent\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent Facebook Page<\/a> <\/li>\n<\/ul>\n<p>\nVaricent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email accomodations@varicent.com Varicent is also committed to compliance with all fair employment practices regarding citizenship and immigration status. By applying for a position at Varicent and\/or by using this portal, you declare and confirm that you have read and agree to our<a href=\"https:\/\/www.varicent.com\/recruitment-portal-privacy-notice\" rel=\"nofollow ugc noopener\" target=\"_blank\"> Job Applicant Privacy Notice<\/a> and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of fact<\/p>","pubDate":"2026-05-12T15:14:11+00:00"},{"id":143688,"url":"https:\/\/jobicy.com\/jobs\/143688-technical-application-engineer-remote-mexico-only","jobSlug":"143688-technical-application-engineer-remote-mexico-only","jobTitle":"Technical Application Engineer (Remote – Mexico Only)","companyName":"Varicent","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/c86166a8-221.jpeg","jobIndustry":["Technical Support"],"jobType":["Full-Time"],"jobGeo":"Mexico","jobLevel":"Midweight","jobExcerpt":"At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market...","jobDescription":"<p>\nAt Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the <em>2025 Forrester Wave Report for SPM<\/em>, <em>2023 Ventana Research Revenue Performance Management (RPM) Value Index<\/em>, <em>Gartner Peer Insights<\/em>, <em>2024 Gartner SPM Market Guide<\/em>, and <em>G2. <\/em>Our solutions are trusted by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here’s why you’ll thrive at Varicent:\n<\/p>\n<ul>\n<li><strong>Innovate with Purpose: Build impactful solutions for customers worldwide.<\/strong><\/li>\n<li><strong>Join Excellence: Work in a diverse, collaborative, and innovative team.<\/strong><\/li>\n<li><strong>Shape the Future: Lead in redefining revenue optimization.<\/strong><\/li>\n<li><strong>Grow Together: Unlock your potential in a supportive environment.<\/strong><\/li>\n<\/ul>\n<p>\nJoin us at Varicent—where your talent and ambition meet limitless opportunities for success!<\/p>\n<p><strong>THE OPPORTUNITY <\/strong> <\/p>\n<p>Our Technical Support Team serves as the frontline of customer success, specializing in providing expert assistance to users navigating our SaaS solutions. They troubleshoot technical challenges, answer complex queries, and ensure that customers can maximize the value of our products. Beyond solving immediate issues, the team collaborates closely with product and development teams to report bugs, contribute to product enhancements, and share insights into user experiences. Their ultimate goal is to deliver exceptional service, foster customer satisfaction, and enable seamless adoption of our technology across diverse use cases. <\/p>\n<p><strong>THE TEAM<\/strong> <\/p>\n<p>The Technical Analyst I works with clients to resolve issues, lead conversations and coordinate activities across departments, and reproduces issues to maintain high client satisfaction. <\/p>\n<p>As a<strong> Technical Analyst<\/strong> you will have the opportunity to work side-by-side with some of the most experienced technology leaders for both on-premises and SaaS products to support our customers\/business partners and connect with them by video conference, email and CRM and other state of the art communication methods. You will also be exposed to a variety of technologies and take responsibility for the creation of a positive customer experience. <\/p>\n<p>Technical Analysts are at the center of our after-sales value proposition to our clients, and you will lead conversations and coordinate activities with experts and leaders across departments and divisions in Varicent. <\/p>\n<p><strong>WHAT YOU BRING <\/strong> <\/p>\n<p> <strong>Technical Skills<\/strong><\/p>\n<ul>\n<li>2+ Years of relevant technical experience. <\/li>\n<li>Proven experience working with SaaS platforms (mandatory)<\/li>\n<li>Familiar with relational databases concepts, both basic administration and SQL scripting. <\/li>\n<li>Familiar with client server architecture. <\/li>\n<li>Ability to communicate clearly (both verbally and in written form) technical instructions to people with limited experience. <\/li>\n<li>Sharing best practices for the utilization and deployment of Varicent products. <\/li>\n<li>Help customers maximize their product’s business value. <\/li>\n<li>Troubleshooting experience for web-based applications. <\/li>\n<\/ul>\n<p><strong>Collaboration and Communication: <\/strong> <\/p>\n<ul>\n<li>CEFR B2 level English proficiency or higher is required.<\/li>\n<li>Ability to work and collaborate effectively in cross-functional teams. <\/li>\n<\/ul>\n<p><strong>WHAT YOU’LL DO <\/strong> <\/p>\n<ul>\n<li>Resolve technical problems by troubleshooting incidents, including but not limited to collecting detailed problem description, traces, log files, and replication. <\/li>\n<li>Communicate progress of investigation with clients while ensuring all related records are properly updated in the CRM system.<\/li>\n<li>Proficient in utilizing all support tools and processes to resolve cases.<\/li>\n<li>Share best practices for the utilization and deployment of Varicent products.<\/li>\n<li>Support KPI targets (SLA, QA, Resolution, etc.).<\/li>\n<li>Available for scheduled weekend coverage for on call rotation . <\/li>\n<\/ul>\n<p><strong>1-3 MONTHS<\/strong> <\/p>\n<ul>\n<li>Efficiently familiarize oneself with the organization's systems, processes, and team dynamics.<\/li>\n<li>Establish a working knowledge of key technologies and tools relevant to the role.<\/li>\n<li>Complete Training and start solving support cases. <\/li>\n<\/ul>\n<p><strong>4-6 MONTHS<\/strong> <\/p>\n<ul>\n<li>Demonstrate proficiency in using relevant analytical tools and technologies.<\/li>\n<li>Be able to solve 90% of cases without need for assistance.<\/li>\n<li>Actively contribute to team projects and initiatives. <\/li>\n<\/ul>\n<p><strong>7 MONTHS &amp; BEYOND<\/strong> <\/p>\n<ul>\n<li>Be able to solve 99% of cases without assistance, help build knowledge for the rest of team.<\/li>\n<li>Conduct in-depth analysis of complex technical issues and provide well-reasoned solutions.<\/li>\n<li>Proactively anticipate and address potential challenges before they escalate.<\/li>\n<li>Build and maintain positive relationships with key stakeholders. <\/li>\n<\/ul>\n<p><strong>Note <\/strong> <\/p>\n<ul>\n<li>Candidates selected for this position will be hired by Varicent’s designated professional employer organization. Your employment may be transferred to a local Varicent entity in the future. In such event, Varicent may recognize your seniority and provide you with comparable role, responsibilities and benefits. We are excited to welcome you and support you throughout this journey!<\/li>\n<li>This role requires employees to work within Eastern Standard Time (EST) business hours. While we are open to candidates from outside the EST time zone, please be prepared to adjust your working hours to align with this time zone. Flexibility will be essential to ensure seamless collaboration with the team and stakeholders.<\/li>\n<li>This position is fully remote. We embrace a results-driven work culture, focusing on performance and collaboration over location. As part of our team, you’ll have the opportunity to build a work-life balance that suits you, while staying connected with a diverse, global team through virtual tools and regular online communication. Whether you're working from home or a co-working space we’re committed to supporting you with the resources and autonomy needed to succeed in a remote environment. <\/li>\n<\/ul>\n<p><strong>Benefits <\/strong> <\/p>\n<ul>\n<li><strong>Market Leading <\/strong>Compensation Package. <\/li>\n<li><strong>Wellness Programs <\/strong>to Support Health and Wellbeing. <\/li>\n<li>Working with the latest<strong> tools and technologies <\/strong>in a fast-paced environment. <\/li>\n<li>Remote Work Flexibility. <\/li>\n<li>Comprehensive Employee Insurance Coverage: Medical, Dental, Vision, Life Insurance. <\/li>\n<li>Annual Time Off: Time off is provided in accordance with applicable legislative requirements. <\/li>\n<li>Global Connected Culture: Hubs in Romania, UK, US, Canada. <\/li>\n<li>Dynamic Work Culture: Thrive in our innovative and multicultural environment. <\/li>\n<li>Grow with Us: Continuous development opportunities. <\/li>\n<\/ul>\n<p><strong>Want to Learn More About Us? Check out these Resources Below: <\/strong> <\/p>\n<ul>\n<li><a href=\"https:\/\/www.varicent.com\/blog?utm_source=Google&amp;utm_campaign=DN_Google_US_Brand&amp;utm_content=Brand_Product_Tour_Page_Fall+AO+Refreshct_Tour_Page_Always_On&amp;utm_medium=paidsearch&amp;_gl=1*qhz6pt*_up*MQ..&amp;gclid=Cj0KCQjwtsy1BhD7ARIsAHOi4xbc72l3bTLx9rhjxbs2lsK9V7zbHda2nAeNVMaIchjVBLSiegt1Yc0aAl3WEALw_wcB\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent Blog <\/a><\/li>\n<li><a href=\"https:\/\/www.varicent.com\/careers-blog?utm_source=Google&amp;utm_campaign=DN_Google_US_Brand&amp;utm_content=Brand_Product_Tour_Page_Fall+AO+Refreshct_Tour_Page_Always_On&amp;utm_medium=paidsearch&amp;_gl=1*1vxffxk*_up*MQ..&amp;gclid=Cj0KCQjwtsy1BhD7ARIsAHOi4xbc72l3bTLx9rhjxbs2lsK9V7zbHda2nAeNVMaIchjVBLSiegt1Yc0aAl3WEALw_wcB\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent Careers Blog <\/a> <\/li>\n<li><a href=\"https:\/\/www.linkedin.com\/company\/varicent\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent LinkedIn Page<\/a><\/li>\n<li><a href=\"https:\/\/x.com\/i\/flow\/login?redirect_after_login=%2Fthisisvaricent\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent X Page<\/a> <\/li>\n<li><a href=\"https:\/\/www.instagram.com\/accounts\/login\/?next=https%3A%2F%2Fwww.instagram.com%2Fthisisvaricent%2F%3Fhl%3Den&amp;is_from_rle\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent Instagram Page<\/a> <\/li>\n<li><a href=\"https:\/\/www.facebook.com\/varicent\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent Facebook Page<\/a> <\/li>\n<\/ul>\n<p>\nVaricent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email accomodations@varicent.com Varicent is also committed to compliance with all fair employment practices regarding citizenship and immigration status. By applying for a position at Varicent and\/or by using this portal, you declare and confirm that you have read and agree to our<a href=\"https:\/\/www.varicent.com\/recruitment-portal-privacy-notice\" rel=\"nofollow ugc noopener\" target=\"_blank\"> Job Applicant Privacy Notice<\/a> and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of fact<\/p>","pubDate":"2026-05-12T15:14:10+00:00"},{"id":143687,"url":"https:\/\/jobicy.com\/jobs\/143687-platform-support-engineer-remote-mexico-only","jobSlug":"143687-platform-support-engineer-remote-mexico-only","jobTitle":"Platform Support Engineer (Remote – Mexico Only)","companyName":"Varicent","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/c86166a8-221.jpeg","jobIndustry":["Technical Support"],"jobType":["Full-Time"],"jobGeo":"Mexico","jobLevel":"Midweight","jobExcerpt":"At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market...","jobDescription":"<p>\nAt Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the <em>2025 Forrester Wave Report for SPM<\/em>, <em>2023 Ventana Research Revenue Performance Management (RPM) Value Index<\/em>, <em>Gartner Peer Insights<\/em>, <em>2024 Gartner SPM Market Guide<\/em>, and <em>G2. <\/em>Our solutions are trusted by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here’s why you’ll thrive at Varicent:\n<\/p>\n<ul>\n<li><strong>Innovate with Purpose: Build impactful solutions for customers worldwide.<\/strong><\/li>\n<li><strong>Join Excellence: Work in a diverse, collaborative, and innovative team.<\/strong><\/li>\n<li><strong>Shape the Future: Lead in redefining revenue optimization.<\/strong><\/li>\n<li><strong>Grow Together: Unlock your potential in a supportive environment.<\/strong><\/li>\n<\/ul>\n<p>\nJoin us at Varicent—where your talent and ambition meet limitless opportunities for success!<\/p>\n<p><strong>THE OPPORTUNITY <\/strong> <\/p>\n<p>Our Technical Support Team serves as the frontline of customer success, specializing in providing expert assistance to users navigating our SaaS solutions. They troubleshoot technical challenges, answer complex queries, and ensure that customers can maximize the value of our products. Beyond solving immediate issues, the team collaborates closely with product and development teams to report bugs, contribute to product enhancements, and share insights into user experiences. Their ultimate goal is to deliver exceptional service, foster customer satisfaction, and enable seamless adoption of our technology across diverse use cases. <\/p>\n<p><strong>THE TEAM<\/strong> <\/p>\n<p>The Technical Analyst I works with clients to resolve issues, lead conversations and coordinate activities across departments, and reproduces issues to maintain high client satisfaction. <\/p>\n<p>As a<strong> Technical Analyst<\/strong> you will have the opportunity to work side-by-side with some of the most experienced technology leaders for both on-premises and SaaS products to support our customers\/business partners and connect with them by video conference, email and CRM and other state of the art communication methods. You will also be exposed to a variety of technologies and take responsibility for the creation of a positive customer experience. <\/p>\n<p>Technical Analysts are at the center of our after-sales value proposition to our clients, and you will lead conversations and coordinate activities with experts and leaders across departments and divisions in Varicent. <\/p>\n<p><strong>WHAT YOU BRING <\/strong> <\/p>\n<p> <strong>Technical Skills<\/strong><\/p>\n<ul>\n<li>2+ Years of relevant technical experience. <\/li>\n<li>Proven experience working with SaaS platforms (mandatory)<\/li>\n<li>Familiar with relational databases concepts, both basic administration and SQL scripting. <\/li>\n<li>Familiar with client server architecture. <\/li>\n<li>Ability to communicate clearly (both verbally and in written form) technical instructions to people with limited experience. <\/li>\n<li>Sharing best practices for the utilization and deployment of Varicent products. <\/li>\n<li>Help customers maximize their product’s business value. <\/li>\n<li>Troubleshooting experience for web-based applications. <\/li>\n<\/ul>\n<p><strong>Collaboration and Communication: <\/strong> <\/p>\n<ul>\n<li>CEFR B2 level English proficiency or higher is required.<\/li>\n<li>Ability to work and collaborate effectively in cross-functional teams. <\/li>\n<\/ul>\n<p><strong>WHAT YOU’LL DO <\/strong> <\/p>\n<ul>\n<li>Resolve technical problems by troubleshooting incidents, including but not limited to collecting detailed problem description, traces, log files, and replication. <\/li>\n<li>Communicate progress of investigation with clients while ensuring all related records are properly updated in the CRM system.<\/li>\n<li>Proficient in utilizing all support tools and processes to resolve cases.<\/li>\n<li>Share best practices for the utilization and deployment of Varicent products.<\/li>\n<li>Support KPI targets (SLA, QA, Resolution, etc.).<\/li>\n<li>Available for scheduled weekend coverage for on call rotation . <\/li>\n<\/ul>\n<p><strong>1-3 MONTHS<\/strong> <\/p>\n<ul>\n<li>Efficiently familiarize oneself with the organization's systems, processes, and team dynamics.<\/li>\n<li>Establish a working knowledge of key technologies and tools relevant to the role.<\/li>\n<li>Complete Training and start solving support cases. <\/li>\n<\/ul>\n<p><strong>4-6 MONTHS<\/strong> <\/p>\n<ul>\n<li>Demonstrate proficiency in using relevant analytical tools and technologies.<\/li>\n<li>Be able to solve 90% of cases without need for assistance.<\/li>\n<li>Actively contribute to team projects and initiatives. <\/li>\n<\/ul>\n<p><strong>7 MONTHS &amp; BEYOND<\/strong> <\/p>\n<ul>\n<li>Be able to solve 99% of cases without assistance, help build knowledge for the rest of team.<\/li>\n<li>Conduct in-depth analysis of complex technical issues and provide well-reasoned solutions.<\/li>\n<li>Proactively anticipate and address potential challenges before they escalate.<\/li>\n<li>Build and maintain positive relationships with key stakeholders. <\/li>\n<\/ul>\n<p><strong>Note <\/strong> <\/p>\n<ul>\n<li>Candidates selected for this position will be hired by Varicent’s designated professional employer organization. Your employment may be transferred to a local Varicent entity in the future. In such event, Varicent may recognize your seniority and provide you with comparable role, responsibilities and benefits. We are excited to welcome you and support you throughout this journey!<\/li>\n<li>This role requires employees to work within Eastern Standard Time (EST) business hours. While we are open to candidates from outside the EST time zone, please be prepared to adjust your working hours to align with this time zone. Flexibility will be essential to ensure seamless collaboration with the team and stakeholders.<\/li>\n<li>This position is fully remote. We embrace a results-driven work culture, focusing on performance and collaboration over location. As part of our team, you’ll have the opportunity to build a work-life balance that suits you, while staying connected with a diverse, global team through virtual tools and regular online communication. Whether you're working from home or a co-working space we’re committed to supporting you with the resources and autonomy needed to succeed in a remote environment. <\/li>\n<\/ul>\n<p><strong>Benefits <\/strong> <\/p>\n<ul>\n<li><strong>Market Leading <\/strong>Compensation Package. <\/li>\n<li><strong>Wellness Programs <\/strong>to Support Health and Wellbeing. <\/li>\n<li>Working with the latest<strong> tools and technologies <\/strong>in a fast-paced environment. <\/li>\n<li>Remote Work Flexibility. <\/li>\n<li>Comprehensive Employee Insurance Coverage: Medical, Dental, Vision, Life Insurance. <\/li>\n<li>Annual Time Off: Time off is provided in accordance with applicable legislative requirements. <\/li>\n<li>Global Connected Culture: Hubs in Romania, UK, US, Canada. <\/li>\n<li>Dynamic Work Culture: Thrive in our innovative and multicultural environment. <\/li>\n<li>Grow with Us: Continuous development opportunities. <\/li>\n<\/ul>\n<p><strong>Want to Learn More About Us? Check out these Resources Below: <\/strong> <\/p>\n<ul>\n<li><a href=\"https:\/\/www.varicent.com\/blog?utm_source=Google&amp;utm_campaign=DN_Google_US_Brand&amp;utm_content=Brand_Product_Tour_Page_Fall+AO+Refreshct_Tour_Page_Always_On&amp;utm_medium=paidsearch&amp;_gl=1*qhz6pt*_up*MQ..&amp;gclid=Cj0KCQjwtsy1BhD7ARIsAHOi4xbc72l3bTLx9rhjxbs2lsK9V7zbHda2nAeNVMaIchjVBLSiegt1Yc0aAl3WEALw_wcB\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent Blog <\/a><\/li>\n<li><a href=\"https:\/\/www.varicent.com\/careers-blog?utm_source=Google&amp;utm_campaign=DN_Google_US_Brand&amp;utm_content=Brand_Product_Tour_Page_Fall+AO+Refreshct_Tour_Page_Always_On&amp;utm_medium=paidsearch&amp;_gl=1*1vxffxk*_up*MQ..&amp;gclid=Cj0KCQjwtsy1BhD7ARIsAHOi4xbc72l3bTLx9rhjxbs2lsK9V7zbHda2nAeNVMaIchjVBLSiegt1Yc0aAl3WEALw_wcB\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent Careers Blog <\/a> <\/li>\n<li><a href=\"https:\/\/www.linkedin.com\/company\/varicent\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent LinkedIn Page<\/a><\/li>\n<li><a href=\"https:\/\/x.com\/i\/flow\/login?redirect_after_login=%2Fthisisvaricent\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent X Page<\/a> <\/li>\n<li><a href=\"https:\/\/www.instagram.com\/accounts\/login\/?next=https%3A%2F%2Fwww.instagram.com%2Fthisisvaricent%2F%3Fhl%3Den&amp;is_from_rle\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent Instagram Page<\/a> <\/li>\n<li><a href=\"https:\/\/www.facebook.com\/varicent\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">Varicent Facebook Page<\/a> <\/li>\n<\/ul>\n<p>\nVaricent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email accomodations@varicent.com Varicent is also committed to compliance with all fair employment practices regarding citizenship and immigration status. By applying for a position at Varicent and\/or by using this portal, you declare and confirm that you have read and agree to our<a href=\"https:\/\/www.varicent.com\/recruitment-portal-privacy-notice\" rel=\"nofollow ugc noopener\" target=\"_blank\"> Job Applicant Privacy Notice<\/a> and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of fact<\/p>","pubDate":"2026-05-12T15:14:08+00:00"},{"id":143686,"url":"https:\/\/jobicy.com\/jobs\/143686-clinical-pharmacy-technician-2","jobSlug":"143686-clinical-pharmacy-technician-2","jobTitle":"Clinical Pharmacy Technician","companyName":"Medical Review Institute of America","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/3889fa88-221.png","jobIndustry":["Healthcare &amp; Medical"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Entry-Level, Junior","jobExcerpt":"DescriptionWho We Are &#8211; Motivated by Purpose. Powered by Clinical Expertise.Founded in 1983, we’re a clinically-driven, tech-enabled utilization management company offering expert clinical reviews, regulatory guidance, and actionable insights to...","jobDescription":"<h2>Description<\/h2>\n<\/p>\n<p><strong>Who We Are - Motivated by Purpose. Powered by Clinical Expertise.<\/strong><\/p>\n<\/p>\n<p>Founded in 1983, we’re a clinically-driven, tech-enabled utilization management company offering expert clinical reviews, regulatory guidance, and actionable insights to healthcare organizations.<\/p>\n<\/p>\n<p><strong>Excellence starts with our people.<\/strong><\/p>\n<\/p>\n<p><strong>WE OFFER<\/strong><\/p>\n<ul>\n<li>A competitive compensation package.<\/li>\n<li>Benefits include healthcare, vision and dental insurance, a generous 401k match, paid vacation, personal time, and holidays.<\/li>\n<li>Growth and training opportunities.<\/li>\n<li>A team atmosphere with fun events and prizes scheduled throughout the year.<\/li>\n<\/ul>\n<\/p>\n<p><strong>Position Summary<\/strong><\/p>\n<ul>\n<li><strong><\/strong>Our <strong>Clinical Pharmacy Technician <\/strong>processes prior authorization requests in accordance with standards for accuracy, timeliness, productivity, and client performance commitments.<\/li>\n<li>Performs analysis, obtains information, and enters prior authorization data necessary for claims adjudication. Utilizes reasoning skills to identify missing information and make prior authorization processing determinations based on clinical protocols and client guidelines (approve, pend, refer for clinical decision, etc.).<\/li>\n<li>Interacts with internal and external customers to provide and obtain information and ensures the delivery of outstanding service and quality.<\/li>\n<\/ul>\n<\/p>\n<p><strong>Roles<\/strong><\/p>\n<ul>\n<li>Process and finalize PA requests within clients’ turnaround time (TAT) and Performance Guarantees (PGs) utilizing guidelines. <\/li>\n<li>Accountable for achieving prior authorization processing productivity and accuracy standards<\/li>\n<\/ul>\n<\/p>\n<p><strong>Major Responsibilities or Assigned Duties<\/strong><\/p>\n<ul>\n<li>Enter prior authorizations into the system and prioritize requests. <\/li>\n<li>Check formulary alternatives and review tried and failed medications.<\/li>\n<li>Utilize drug references and verify the drug being requested is indicated and approved for the condition. <\/li>\n<li>Document all related information regarding the PA approval or non-approval. <\/li>\n<li>Conform to defined roles &amp; responsibilities and rules of engagement between prior authorization processing and clinical decision-making. Partner with assigned clinical pharmacists to ensure strict adherence to the boundaries and timeframes of administrative processing.<\/li>\n<li>Analyze, research, and resolve prior authorization processing issues, including making written or telephone inquiries to obtain information from clients, members, physicians, or pharmacies; obtaining input from supervisor or clinical pharmacists; and referring unique or high dollar requests to supervisor according to guidelines. <\/li>\n<li>Coordinate within client system outbound communication to members, physicians, and pharmacies as required to obtain missing information and manage pending requests.<\/li>\n<li>Document prior authorization-related information and status.<\/li>\n<li>Make outbound calls to obtain information and answer questions about prior authorization status.<\/li>\n<li>Protect and maintain confidentiality and privacy of all prior authorization and member information, including following strict protocols for date stamping and storage\/security of prior authorization forms and related information.<\/li>\n<li>Identify and recommend operational improvements.<\/li>\n<li>Participate in and support all applicable Quality Management initiatives<\/li>\n<li>Maintain a flexible schedule to meet client needs, as needed <\/li>\n<li>Adhere to all policies and procedures<\/li>\n<li>Take feedback and responsibility for performance<\/li>\n<li>Adapt to the differences of clients<\/li>\n<li>Support all Compliance Program activities<\/li>\n<li>Complete other duties and responsibilities as directed<\/li>\n<\/ul>\n<\/p>\n<p><strong>Position Levels<\/strong><\/p>\n<p>Each level attained compounds responsibilities with those of prior level(s).<\/p>\n<\/p>\n<p><em>Clinical Pharmacy Technician I:<\/em><\/p>\n<ul>\n<li>Production should increase regularly, from 1-3 to 7 Prod steps\/hour<\/li>\n<li>Quality should increase regularly, with expected minimum rate of 95%<\/li>\n<\/ul>\n<p><em>Clinical Pharmacy Technician II:<\/em><\/p>\n<ul>\n<li>3-month Production average should meet or exceed 7 Prod steps\/hour (100%)<\/li>\n<li>3-month Quality average should meet or exceed 96%<\/li>\n<li>No PIPs or CAPs in prior 3 months for any reason<\/li>\n<li>Completed all training checklists for department and demonstrated proficiency with position processes and PG clients<\/li>\n<li>Participate in the weekend rotation process<\/li>\n<li>Proficient with all position processes and team clients’ expectations<\/li>\n<li>Demonstrate ability to create training documents\/presentations<\/li>\n<\/ul>\n<p><em>Clinical Pharmacy Technician III:<\/em><\/p>\n<ul>\n<li>3-month Production average should meet or exceed 8.3 Prod steps\/hour (118%)<\/li>\n<li>6-month Quality average should meet or exceed 98%<\/li>\n<li>No PIPs or CAPs in prior 6 months for any reason<\/li>\n<li>Effectively manage PANF reports, daily assignments, LOI, and Outreach calls<\/li>\n<li>Demonstrate problem solving and ability to work cross-functionally for new projects and HQs<\/li>\n<li>Demonstrate ability to train other PACs on HQ\/processes and provide constructive feedback<\/li>\n<li>Effectively assist with monthly audits when asked<\/li>\n<li>Correctly approve PAC I-II Overdollar requests, as well as own<\/li>\n<li>Participate in special projects, lead committees, or pilot new processes\/improvements<\/li>\n<\/ul>\n<p><em>Clinical Pharmacy Technician IV:<\/em><\/p>\n<ul>\n<li>3-month Production average should meet or exceed 9.7 Prod steps\/hour (138%)<\/li>\n<li>Effectively regularly assist with monthly audits and calibration calls<\/li>\n<li>Cross trained on RxAdvance process\/system and capable of filling in at any time<\/li>\n<li>Participate in the weekend rotation and weekend leadership on-call process<\/li>\n<li>Effectively train and mentor new hires from day 1 overview to end of 120 days, including weekly training meetings<\/li>\n<li>Participate in the Customer Advocate Program<\/li>\n<li>Effectively cover the floor without a supervisor, including for escalated calls or emails<\/li>\n<\/ul>\n<h2>Requirements<\/h2>\n<\/p>\n<p><strong>Skills and Experience<\/strong><\/p>\n<ul>\n<li>Ability to work in a fast-paced and high-functioning environment and meet deadlines while managing multiple high priorities.<\/li>\n<li>Moderate-to-high level of medication and disease state knowledge within the scope of pharmacy practice <\/li>\n<li>Personal computer literacy and high competency in using Microsoft Word, Excel, Adobe, etc. <\/li>\n<li>Strong organizational skills with attention to detail<\/li>\n<li>Strong oral and written communication skills<\/li>\n<li>Excellent critical thinking capabilities with a strong attention to detail<\/li>\n<li>Exceptional customer service skills<\/li>\n<li>Minimum one-year prior authorization experience preferred<\/li>\n<li>Health plan or Pharmacy Benefit Manager experience preferred<\/li>\n<\/ul>\n<p><strong>Education<\/strong><\/p>\n<ul>\n<li>High school diploma or equivalent<\/li>\n<li>Active Certified Pharmacy Technician (State or National License)<\/li>\n<\/ul>\n<\/p>\n<p><strong>Work Environment:<\/strong><\/p>\n<p>Ability to sit at a desk, utilize a computer, telephone, and other basic office equipment is required. This role is designed to be a remote position (work-from-home).<\/p>\n<\/p>\n<p><strong>Diversity Statement:<\/strong><\/p>\n<p>Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.<\/p>\n<p><em><\/em><\/p>\n<p><strong>Drug-Free Workplace:<\/strong><\/p>\n<p>This company is a drug-free workplace. All candidates are required to pass a Background Screen before beginning employment. All newly hired employees will take a Drug Screen, as well as agreeing to all necessary Compliance Regulations on their first day of employment. Employees are required to adhere to all applicable HIPAA regulations and company policies and procedures regarding the confidentiality, privacy, and security of sensitive health information.<\/p>\n<\/p>\n<p><strong>California Consumer Privacy Act (CCPA) Information (California Residents Only):<\/strong><\/p>\n<ul>\n<li><u>Sensitive Personal Info<\/u>: MRIoA may collect sensitive personal info such as real name, nickname or alias, postal address, telephone number, email address, Social Security number, signature, online identifier, Internet Protocol address, driver’s license number, or state identification card number, and passport number.<\/li>\n<li><u>Data Access and Correction:<\/u> Applicants can access their data and request corrections. For questions and\/or requests to edit, delete, or correct data, please email the Medical Review Institute at HR@mrioa.com. <\/li>\n<\/ul>","pubDate":"2026-05-12T15:14:07+00:00"},{"id":143685,"url":"https:\/\/jobicy.com\/jobs\/143685-senior-software-engineer-12","jobSlug":"143685-senior-software-engineer-12","jobTitle":"Senior Software Engineer","companyName":"Defense Unicorns","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/44a44784-221-1.png","jobIndustry":["Software Engineering"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Senior","jobExcerpt":"Role Description: Defense Unicorns is seeking a Senior Full-Stack Engineer to join our Fleet team, focused on building and evolving Fleet Management and Edge Management capabilities within the UDS platform.This role...","jobDescription":"<h2><strong>Role Description: <\/strong><\/h2>\n<p>Defense Unicorns is seeking a Senior Full-Stack Engineer to join our Fleet team, focused on building and evolving Fleet Management and Edge Management capabilities within the UDS platform.<\/p>\n<p>This role is centered on developing complex, data-driven interfaces that allow users to understand, manage, and operate distributed systems across edge and remote environments. These are not simple CRUD interfaces—they are operational control surfaces for real-world systems.<\/p>\n<p>You will own and drive the frontend experience, while working across the stack to ensure tight alignment between UI behavior, APIs, and underlying system capabilities.<\/p>\n<p>You’ll collaborate closely with backend engineers, platform engineers, and designers to build responsive, reliable, and intuitive experiences on top of complex APIs and distributed system state.<\/p>\n<p>While frontend-focused, this role requires strong full-stack awareness—understanding how data flows through systems, how APIs are designed, and how frontend decisions impact system behavior, especially in asynchronous and distributed environments.<\/p>\n<h2><strong>What You’ll Work On:<\/strong><\/h2>\n<ul>\n<li>Building interfaces for managing individual assets and large fleets of systems<\/li>\n<li>Designing and implementing data-rich UIs that reflect real-time and distributed system state<\/li>\n<li>Developing workflows for deploying, updating, and monitoring systems across environments<\/li>\n<li>Handling complex state management and asynchronous data flows<\/li>\n<li>Integrating frontend applications with backend APIs and platform services<\/li>\n<li>Improving usability and clarity for technically complex operations<\/li>\n<li>Partnering with UX to translate complex system behavior into intuitive user experiences<\/li>\n<\/ul>\n<h2><strong>Responsibilities: <\/strong><\/h2>\n<ul>\n<li>Design and build scalable, maintainable frontend applications<\/li>\n<li>Collaborate with product, UX, and backend engineers to define and implement features<\/li>\n<li>Translate complex backend capabilities into clear and usable interfaces<\/li>\n<li>Write clean, testable, and well-structured code<\/li>\n<li>Develop and maintain automated tests (unit, integration, and end-to-end)<\/li>\n<li>Contribute to frontend architecture and technical decisions<\/li>\n<li>Identify and improve performance, reliability, and usability issues<\/li>\n<li>Work effectively in a remote, asynchronous environment<\/li>\n<\/ul>\n<p><strong>Travel Expectations\/Requirements:<\/strong> 0-5%<\/p>\n<p><strong>The listed responsibilities are not exhaustive and additional responsibilities may be assigned based on the evolving needs of the organization. We are seeking a dynamic individual who is able to adapt and take on new responsibilities as they arise. <\/strong><\/p>\n<h2><strong>Preferred Experience and Qualifications:<\/strong><\/h2>\n<ul>\n<li>5+ years of experience in <strong>frontend<\/strong> or fullstack development<\/li>\n<li>Strong proficiency with modern frontend frameworks (Svelte or React preferred; Angular or similar frameworks acceptable)<\/li>\n<li>Strong familiarity with modern frontend tooling and build system best practices<\/li>\n<li>Experience with testing strategies across frontend applications<\/li>\n<li>Experience building data-intensive or state-heavy applications<\/li>\n<li>Strong understanding of API design and integration (REST, GraphQL, etc.)<\/li>\n<li>Experience working closely with backend systems and distributed architectures<\/li>\n<li>Strong problem-solving skills and ability to navigate complex systems<\/li>\n<li>Excellent communication and collaboration skills<\/li>\n<\/ul>\n<h2><strong>Nice to Have:<\/strong><\/h2>\n<ul>\n<li>Experience building interfaces for infrastructure, DevOps, or platform systems<\/li>\n<li>Familiarity with Kubernetes, containers, or distributed systems concepts<\/li>\n<li>Experience designing for constrained or unreliable network environments<\/li>\n<li>Contributions to open source or developer tooling projects<\/li>\n<li>Experience with CI\/CD and deployment pipelines<\/li>\n<\/ul>\n<p>Full compensation packages are based on candidate experience. Compensation ranges are established using national benchmarking data and apply across all geographic locations within the United States. <\/p>\n<p>Remote - USA$148,750—$201,250 USD<\/p>\n<h2>Who We Are<\/h2>\n<p>Defense Unicorns delivers mission value by streamlining software delivery so our customers can focus on the most important challenges. We share a vision of freedom and security for the advancement of progress and innovation. Our commitment to this vision, and to our mission-driven customers, means a commitment to speed, user experience and optionality, without compromising security. Our team is composed of innovators, software engineers, and veterans with decades of experience delivering technology programs across the federal market.<\/p>\n<h2>What We Do<\/h2>\n<p>We create and deliver secure solutions for continuous software integration and delivery. Defense Unicorns consolidates the best practices for security pipelines, testing, and deployment automation in order to meet the high security requirements valued by mission owners. Our solutions are agnostic by design and we believe that growing a robust ecosystem of secure, cloud-native software solutions can help enterprise customers inside and outside the federal market buy and integrate software more easily.<\/p>\n<h2>Who We Serve<\/h2>\n<p>Defense Unicorns’ customers are mission-focused leaders across public and private enterprises. We proudly support defense and civil agencies across the U.S. government and we work closely with the creators of leading-edge software solutions to deliver value to the mission-owner by improving the security and consumability of commercial software products.<\/p>\n<h2><strong>What We Work On<\/strong><\/h2>\n<ul>\n<li>Kubernetes<\/li>\n<li>Cloud Environments (AWS\/GCP and Azure)<\/li>\n<li>Infrastructure-as-code (like Terraform\/Pulumi)<\/li>\n<li>Continuous Delivery and automation tooling<\/li>\n<li>GitOps<\/li>\n<li>Containers<\/li>\n<li>CNCF projects and open source products and packages<\/li>\n<li>Helm\/Kustomize-Value Stream Mapping<\/li>\n<li>Building and improving security delivery<\/li>\n<li>Building Kubernetes and cloud native applications<\/li>\n<\/ul>\n<h2><strong>Benefits Our Unicorns Enjoy<\/strong><\/h2>\n<h3>Health:<\/h3>\n<ul>\n<li>Medical\/Dental\/Vision<\/li>\n<li>Premiums are 100% Company Paid<\/li>\n<li>Health Savings Account<\/li>\n<li>Life Insurance<\/li>\n<li>Disability Insurance<\/li>\n<\/ul>\n<h3>Financial:<\/h3>\n<ul>\n<li>401k Retirement Plan<\/li>\n<li>Company Stock Options<\/li>\n<li>Home Office Budget<\/li>\n<\/ul>\n<h3>Leave:<\/h3>\n<ul>\n<li>We offer all full-time Unicorns Flexible Time Off (FTO) plus all Federal Holidays, one week for Thanksgiving, and two weeks for Christmas and New Year’s<\/li>\n<li>Paid Parental Leave<\/li>\n<\/ul>\n<h3>Learning:<\/h3>\n<ul>\n<li>Reimbursement for approved trainings\/subscriptions<\/li>\n<li>Conferences (travel, lodging, and fees)<\/li>\n<\/ul>\n<p><em>Don’t have all the preferred experience or qualifications? Studies show that underrepresented groups like women and people of color are less likely to apply to jobs if they don't meet every requirement listed. <\/em><\/p>\n<p><em>At Defense Unicorns, we're committed to diversity. If you're enthusiastic about the role but don't match every criteria, we encourage you to apply. You could be the perfect fit for this or another role! Defense Unicorns is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and\/or beliefs, or any other characteristic protected by federal, state, or local law.<\/em><\/p>\n<p><a href=\"https:\/\/drive.google.com\/file\/d\/1DzT00w2uadYw9TfdorHuEsvPccZvn_g4\/view?usp=drive_link\" target=\"_blank\" rel=\"nofollow ugc noopener\"><strong>CCPA DISCLOSURE<\/strong><\/a><\/p>","pubDate":"2026-05-12T15:14:05+00:00","salaryMin":148750,"salaryMax":201250,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143684,"url":"https:\/\/jobicy.com\/jobs\/143684-denial-appeals-coordinator","jobSlug":"143684-denial-appeals-coordinator","jobTitle":"Denial Appeals Coordinator","companyName":"Community Health Systems","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/891c6033-221.jpeg","jobIndustry":["Healthcare &amp; Medical"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Midweight","jobExcerpt":"Job SummaryThe Denials &amp; Appeals Coordinator is responsible for managing, tracking, and resolving denials and appeals to ensure timely reimbursement. This role requires in-depth knowledge of payer guidelines, systems, and...","jobDescription":"<p><b>Job Summary<\/b><\/p>\n<p>The Denials &amp; Appeals Coordinator is responsible for managing, tracking, and resolving denials and appeals to ensure timely reimbursement. This role requires in-depth knowledge of payer guidelines, systems, and requirements to navigate complex denial cases effectively, assist in issue resolution, and help identify trends that can improve claim outcomes.<br \/><b>Essential Functions<\/b><\/p>\n<ul>\n<li>Monitors assigned queues and duties across various systems (such as, Artiva, HMS, Hyland, BARRT) to ensure all follow-up dates are current.<\/li>\n<li>Analyzes denials to determine appropriate actions, completes appeals, or routes cases for clinical appeals as needed.<\/li>\n<li>Files and monitors appeals to resolve payer denials, documenting all activity accurately and maintaining logs, account notes, and system records.<\/li>\n<li>Maintains an up-to-date understanding of payer guidelines and requirements related to denials and appeals.<\/li>\n<li>Processes BARRT requests, reviews RAC\/Government Audit accounts, and completes necessary rebills and adjustments.<\/li>\n<li>Identifies trends in denials to suggest improvements and reduce future claim issues, providing data for denial and appeal trends as needed.<\/li>\n<li>Performs other duties as assigned.<\/li>\n<li>Maintains regular and reliable attendance.<\/li>\n<li>Complies with all policies and standards.<\/li>\n<\/ul>\n<p><b>Qualifications<\/b><\/p>\n<ul>\n<li>H.S. Diploma or GED required <\/li>\n<li>Associate Degree or higher in Health Information Management preferred <\/li>\n<li>1-3 years of experience in medical billing, revenue cycle, or claims denials and appeals processing required <\/li>\n<li> Prior experience with revenue cycle processes in a hospital or physician office setting required <\/li>\n<\/ul>\n<p><b>Knowledge, Skills and Abilities<\/b><\/p>\n<ul>\n<li>Strong knowledge of payer guidelines, medical billing practices, and appeal processes.<\/li>\n<li>Proficiency in relevant software and claim management systems, such as Artiva, HMS, Hyland, and BARRT.<\/li>\n<li>Excellent analytical skills for reviewing denial trends and suggesting improvements.<\/li>\n<li>Strong verbal and written communication skills to interact with payers and internal departments.<\/li>\n<li>Ability to prioritize tasks effectively and manage time in a fast-paced environment.<\/li>\n<\/ul>\n<p><b>Licenses and Certifications<\/b><\/p>\n<ul>\n<li>Certified Revenue Cycle Specialist (CRCS) - AAHAM preferred <\/li>\n<\/ul>","pubDate":"2026-05-12T15:14:03+00:00"},{"id":143683,"url":"https:\/\/jobicy.com\/jobs\/143683-professional-application-designer","jobSlug":"143683-professional-application-designer","jobTitle":"Professional Application Designer","companyName":"Gainwell Technologies","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/65f8901c-221.jpeg","jobIndustry":["Creative &amp; Design"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Midweight","jobExcerpt":"Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at...","jobDescription":"<p>Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.<\/p>\n<h2><b>Summary<\/b><\/h2>\n<p>As a <strong>Professional Application Designer<\/strong><strong> <\/strong>at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.<\/p>\n<h2><b>Your role in our mission<\/b><\/h2>\n<p> Take a close look at some of the details that contribute to Gainwell’s industry-leading tools and technologies in this challenging position.<\/p>\n<ul>\n<li>Code, test, debug, implement and document moderately complex programs<\/li>\n<li>Analyze, design and write specs and reqs from which we develop and code programs <\/li>\n<li>Evaluate existing systems and programs; assist project the manager in assigning tasks and work closely with a team <\/li>\n<li>Liaise with clients and management to provide technical consulting on complex programming projects, validate program requirements and resolve issues that arise<\/li>\n<li>Develop test plans and participate in QA activities such as coding reviews<\/li>\n<li>Participate as a member of a development team and lead a small sub-team of developers as needed<\/li>\n<li>Design system components and delegate responsibilities to team members<\/li>\n<\/ul>\n<h2><b>What we're looking for<\/b><\/h2>\n<ul>\n<li>3+ years of experience in applications development, Portal UI development and programming using .NET, C# and Oracle.<\/li>\n<li>3+ years of applications development and support experience with all phases of the Software Development Life <\/li>\n<li>Cycle, and Portal development.<\/li>\n<li>Experience with the following:<\/li>\n<\/ul>\n<ul>\n<li>\n<ul>\n<li>Basic ASP.NET<\/li>\n<li>SQL<\/li>\n<li>HTML<\/li>\n<li>JavaScript<\/li>\n<li>jQuery<\/li>\n<li>Web API<\/li>\n<li>LINQ queries<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2><b>What you should expect in this role<\/b><\/h2>\n<ul>\n<li>Fully remote opportunity with the option to work anywhere within the 48-contiguous United States<\/li>\n<li>Opportunities to travel through your work (0-10%)<\/li>\n<li>Willingness to work a flexible schedule to accommodate business needs and travel as required<\/li>\n<li>Some oncall is required <\/li>\n<li>Would require working during the central timezone <\/li>\n<li>Video cameras must be used during all interviews, as well as during the initial week of orientation<\/li>\n<\/ul>\n<p>#LI-SH1 <br \/>#LI-REMOTE <\/p>\n<p>The deadline to submit applications for this posting is May 22, 2026<\/p>\n<p>The pay range for this position is $60,000 - $80,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a <u><a href=\"https:\/\/jobs.gainwelltechnologies.com\/content\/benefits\/?locale=en_US\" rel=\"nofollow ugc noopener\" target=\"_blank\">401(k) employer match, comprehensive health benefits<\/a><\/u>, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.<\/p>\n<p>We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our <a href=\"https:\/\/www.gainwelltechnologies.com\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">company website<\/a> and visit our <a href=\"https:\/\/jobs.gainwelltechnologies.com\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">Careers site<\/a> for all available job role openings.<\/p>\n<p><em>Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.<\/em><\/p>","pubDate":"2026-05-12T15:14:02+00:00","salaryMin":60000,"salaryMax":80000,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143682,"url":"https:\/\/jobicy.com\/jobs\/143682-ui-developer-net-c-aws","jobSlug":"143682-ui-developer-net-c-aws","jobTitle":"UI Developer (.NET C#\/AWS)","companyName":"Gainwell Technologies","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/65f8901c-221.jpeg","jobIndustry":["Web &amp; App Design"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Midweight","jobExcerpt":"Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at...","jobDescription":"<p>Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.<\/p>\n<h2><b>Summary<\/b><\/h2>\n<p>As <strong>UI\/UX Developer <\/strong>at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.<\/p>\n<h2><b>Your role in our mission<\/b><\/h2>\n<p>Play a critical part in ensuring Gainwell is meeting our clients’ objectives in important areas.<\/p>\n<ul>\n<li>Performs change order coding and research<\/li>\n<li>Codes, tests, debugs, implements, and documents programs.<\/li>\n<li>Assists in the modification of company products and\/or customer\/internal systems to meet the needs of the client and\/or end-user.<\/li>\n<li>Gathers information from the system, analyzes program and time requirements, and prepares documentation to change existing programs.<\/li>\n<li>Research and analysis of existing systems and program requirements, under periodic supervision.<\/li>\n<li>Designs programs for projects or enhancements to existing programs.<\/li>\n<li>Writes specifications for programs of low to moderate complexity.<br \/>Assists in resolving production support problems.<br \/>Develop and suggest alternative approaches to resolving problems.<br \/>Develop test plans to verify logic of new or modified programs. Identifies issues as appropriate.<br \/>Creates appropriate documentation in work assignments such as program code, and technical documentation.<br \/>Conducts quality assurance activities such as peer reviews.<\/li>\n<\/ul>\n<h2><b>What we're looking for<\/b><\/h2>\n<p>3+ years of applications, web and user interface (UI) development and programming experience with ASP.NET C# to include:<\/p>\n<ul>\n<li>AWS<\/li>\n<li>Microsoft SQL Server, with ability to troubleshoot data issues and write\/execute data transformation scripts<\/li>\n<li>Working with third-party software integration through various interface engines<\/li>\n<li>Web application hosting in Microsoft IIS, web APIs, and troubleshooting API-based applications<\/li>\n<li>Developing and\/or supporting web applications<\/li>\n<li>Previous batch UNIX\/LINUX\/C experience is highly desired<\/li>\n<li>Healthcare and\/or Medicaid systems experience is highly desired<\/li>\n<\/ul>\n<h2><b>What you should expect in this role<\/b><\/h2>\n<ul>\n<li>Fully remote opportunity with the option to work anywhere within the United States<\/li>\n<li>Must be available to work during 8am-5pm central time zone<\/li>\n<li>Some oncall will be required <\/li>\n<li>Opportunities to travel through your work (0-10%)<\/li>\n<li>Willingness to work a flexible schedule to accommodate business needs and travel as required<\/li>\n<li>Video cameras must be used during all interviews, as well as during the initial week of orientation<\/li>\n<\/ul>\n<p>#LI-SH1 <br \/>#LI-REMOTE <\/p>\n<p>The deadline to submit applications for this posting is April 30, 2026<\/p>\n<p>The pay range for this position is $60,000 - $80,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a <u><a href=\"https:\/\/jobs.gainwelltechnologies.com\/content\/benefits\/?locale=en_US\" rel=\"nofollow ugc noopener\" target=\"_blank\">401(k) employer match, comprehensive health benefits<\/a><\/u>, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.<\/p>\n<p>We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our <u><a href=\"https:\/\/www.gainwelltechnologies.com\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">company website<\/a><\/u> and visit our <u><a href=\"https:\/\/jobs.gainwelltechnologies.com\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">Careers site<\/a><\/u> for all available job role openings.<\/p>\n<p><em>Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. <\/em><\/p>","pubDate":"2026-05-12T15:14:00+00:00","salaryMin":60000,"salaryMax":80000,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143681,"url":"https:\/\/jobicy.com\/jobs\/143681-field-service-professional-waukesha-wi","jobSlug":"143681-field-service-professional-waukesha-wi","jobTitle":"Field Service Professional – Waukesha, WI","companyName":"NRG","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/59e14265-221.png","jobIndustry":["Technical Support"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Senior","jobExcerpt":"Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.Vivint Smart Home, an NRG owned...","jobDescription":"<p>Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.<\/p>\n<p>Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.<\/p>\n<p><strong>Field Service Technician\/Professional <\/strong><\/p>\n<p>Do you have the drive to succeed, the desire to grow your career, and the people skills to connect? In this role, technical expertise meets sales opportunity. You will be the face of Vivint, installing cutting-edge smart home technology while proactively identifying and selling upgraded solutions to provide customers with total peace of mind. Vivint—named one of Forbe’s World’s 50 Most Innovative Companies—is looking for Field Service Technicians to join our nationally recognized team. <\/p>\n<p><strong>Why Technicians Choose Vivint: <\/strong><\/p>\n<ul>\n<li>Total Compensation: Competitive hourly base pay + uncapped commission and performance incentives. <\/li>\n<\/ul>\n<ul>\n<li>Comprehensive, Paid Training: Virtual &amp; on-the-job training, as well as ongoing coaching &amp; support from leaders &amp; teammates who care about your success. <\/li>\n<\/ul>\n<ul>\n<li>Zero Commute: Take-home company vehicle and gas card for work use. We pay for your drive time to and from appointments—you clock in from your driveway. <\/li>\n<\/ul>\n<ul>\n<li>Work-Life Balance: 4-day work weeks (4\/10 schedule, includes Saturdays) to give you more time for what matters. <\/li>\n<\/ul>\n<ul>\n<li>Fully Equipped: We provide all tools, a cell phone, a tablet, and paid licensing required for job duties. <\/li>\n<\/ul>\n<ul>\n<li>The Perks: 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, an Employee Stock Purchase Program &amp; employee pricing on Smart Home equipment. <\/li>\n<\/ul>\n<ul>\n<li>Adventure: Opportunity to earn a yearly company-paid incentive trip (plus one guest!). <\/li>\n<\/ul>\n<p><strong>A Day in the Life: <\/strong><\/p>\n<p>As a Field Professional, you are the ultimate smart home expert. Your day-to-day includes: <\/p>\n<ul>\n<li>Technical Excellence: Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems. <\/li>\n<\/ul>\n<ul>\n<li>Consultative Sales: Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site. <\/li>\n<\/ul>\n<ul>\n<li>Customer Education: Training homeowners on how to use their new system to protect their families. <\/li>\n<\/ul>\n<ul>\n<li>Growth: Benefiting from consistent coaching and leadership training to move up within our national organization. <\/li>\n<\/ul>\n<p><strong>What We’re Looking For: <\/strong><\/p>\n<p>We hire for attitude and train for skill. Whether you are an experienced technician or a sales pro looking for a hands-on change, we want to hear from you if you have: <\/p>\n<ul>\n<li>A Sales Mindset: Experience in retail, B2C sales, insurance, or service-based sales is a major plus. <\/li>\n<\/ul>\n<ul>\n<li>Customer First Attitude: Ability to act with integrity while building rapport with diverse customers. <\/li>\n<\/ul>\n<ul>\n<li>Technical Aptitude: Experience in cable\/satellite install, pest control, construction, or solar is helpful but not required. <\/li>\n<\/ul>\n<ul>\n<li>Requirements: A valid driver’s license and a good driving record; ability to successfully pass post-offer background investigation and licensing requirements per applicable law. <\/li>\n<\/ul>\n<p><strong>Physical Requirements: <\/strong><\/p>\n<ul>\n<li>Ability to lift and carry up to 45 lbs. <\/li>\n<\/ul>\n<ul>\n<li>Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics. <\/li>\n<\/ul>\n<ul>\n<li>Comfortable bending, kneeling, and standing for extended periods. <\/li>\n<\/ul>\n<p>Safety culture is strong at Vivint. Field Service technicians will conduct a safety analysis of every home to ensure a safe workplace for the technician and the customers. <\/p>\n<p>Ready to transform your career? Apply today to join the Vivint team! <\/p>\n<p>NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M\/F\/Vet\/Disability. Level, Title and\/or Salary may be adjusted based on the applicant's experience or skills. <\/p>\n<p>Official description on file with Talent.<\/p>","pubDate":"2026-05-12T15:13:59+00:00"},{"id":143680,"url":"https:\/\/jobicy.com\/jobs\/143680-field-service-professional-davenport-ia","jobSlug":"143680-field-service-professional-davenport-ia","jobTitle":"Field Service Professional – Davenport, IA","companyName":"NRG","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/59e14265-221.png","jobIndustry":["Technical Support"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Senior","jobExcerpt":"Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.Vivint Smart Home, an NRG owned...","jobDescription":"<p>Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.<\/p>\n<p>Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.<\/p>\n<p><strong>Field Service Technician\/Professional <\/strong><\/p>\n<p>Do you have the drive to succeed, the desire to grow your career, and the people skills to connect? In this role, technical expertise meets sales opportunity. You will be the face of Vivint, installing cutting-edge smart home technology while proactively identifying and selling upgraded solutions to provide customers with total peace of mind. Vivint—named one of Forbe’s World’s 50 Most Innovative Companies—is looking for Field Service Technicians to join our nationally recognized team. <\/p>\n<p><strong>Why Technicians Choose Vivint: <\/strong><\/p>\n<ul>\n<li>\n<p>Total Compensation: Competitive hourly base pay + uncapped commission and performance incentives. <\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Comprehensive, Paid Training: Virtual &amp; on-the-job training, as well as ongoing coaching &amp; support from leaders &amp; teammates who care about your success. <\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Zero Commute: Take-home company vehicle and gas card for work use. We pay for your drive time to and from appointments—you clock in from your driveway. <\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Work-Life Balance: 4-day work weeks (4\/10 schedule, includes Saturdays) to give you more time for what matters. <\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Fully Equipped: We provide all tools, a cell phone, a tablet, and paid licensing required for job duties. <\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>The Perks: 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, an Employee Stock Purchase Program &amp; employee pricing on Smart Home equipment. <\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Adventure: Opportunity to earn a yearly company-paid incentive trip (plus one guest!). <\/p>\n<\/li>\n<\/ul>\n<p><strong>A Day in the Life:<\/strong> <\/p>\n<p>As a Field Professional, you are the ultimate smart home expert. Your day-to-day includes: <\/p>\n<ul>\n<li>\n<p>Technical Excellence: Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems. <\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Consultative Sales: Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site. <\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Customer Education: Training homeowners on how to use their new system to protect their families. <\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Growth: Benefiting from consistent coaching and leadership training to move up within our national organization. <\/p>\n<\/li>\n<\/ul>\n<p><strong>What We’re Looking For: <\/strong><\/p>\n<p>We hire for attitude and train for skill. Whether you are an experienced technician or a sales pro looking for a hands-on change, we want to hear from you if you have: <\/p>\n<ul>\n<li>\n<p>A Sales Mindset: Experience in retail, B2C sales, insurance, or service-based sales is a major plus. <\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Customer First Attitude: Ability to act with integrity while building rapport with diverse customers. <\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Technical Aptitude: Experience in cable\/satellite install, pest control, construction, or solar is helpful but not required. <\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Requirements: A valid driver’s license and a good driving record; ability to successfully pass post-offer background investigation and licensing requirements per applicable law. <\/p>\n<\/li>\n<\/ul>\n<p><strong>Physical Requirements: <\/strong><\/p>\n<ul>\n<li>\n<p>Ability to lift and carry up to 45 lbs. <\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics. <\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Comfortable bending, kneeling, and standing for extended periods. <\/p>\n<\/li>\n<\/ul>\n<p>Safety culture is strong at Vivint. Field Service technicians will conduct a safety analysis of every home to ensure a safe workplace for the technician and the customers. <\/p>\n<p><strong>Ready to transform your career? Apply today to join the Vivint team!<\/strong><\/p>\n<p>NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M\/F\/Vet\/Disability. Level, Title and\/or Salary may be adjusted based on the applicant's experience or skills. <\/p>\n<p>Official description on file with Talent.<\/p>","pubDate":"2026-05-12T15:13:58+00:00"},{"id":143679,"url":"https:\/\/jobicy.com\/jobs\/143679-field-service-professional-wichita-kansas","jobSlug":"143679-field-service-professional-wichita-kansas","jobTitle":"Field Service Professional -Wichita, Kansas","companyName":"NRG","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/59e14265-221.png","jobIndustry":["Technical Support"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Senior","jobExcerpt":"Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.Vivint Smart Home, an NRG owned...","jobDescription":"<p>Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.<\/p>\n<p>Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.<\/p>\n<p><strong>Field Service Technician\/Professional<\/strong> <\/p>\n<p>Do you have the drive to succeed, the desire to grow your career, and the people skills to connect? In this role, technical expertise meets sales opportunity. You will be the face of Vivint, installing cutting-edge smart home technology while proactively identifying and selling upgraded solutions to provide customers with total peace of mind. Vivint—named one of <em>Forbe’s<\/em> World’s 50 Most Innovative Companies—is looking for <strong>Field Service Technicians<\/strong> to join our nationally recognized team. <\/p>\n<p><strong>Why Technicians Choose Vivint:<\/strong> <\/p>\n<ul>\n<li><strong>Total Compensation:<\/strong> Competitive hourly base pay + <strong>uncapped commission<\/strong> and performance incentives. <\/li>\n<li><strong>Comprehensive, Paid Training: <\/strong>Virtual &amp; on-the-job training, as well as ongoing coaching &amp; support from leaders &amp; teammates who care about your success. <\/li>\n<li><strong>Zero Commute:<\/strong> Take-home company vehicle and gas card for work use. We pay for your drive time to and from appointments—<strong>you clock in from your driveway.<\/strong> <\/li>\n<li><strong>Work-Life Balance:<\/strong> 4-day work weeks (4\/10 schedule, includes Saturdays) to give you more time for what matters. <\/li>\n<li><strong>Fully Equipped:<\/strong> We provide all tools, a cell phone, a tablet, and paid licensing required for job duties. <\/li>\n<li><strong>The Perks:<\/strong> 10 paid holidays, 2 weeks PTO, 401(k) with 6% match, an Employee Stock Purchase Program &amp; employee pricing on Smart Home equipment. <\/li>\n<li><strong>Adventure:<\/strong> Opportunity to earn a yearly company-paid incentive trip (plus one guest!). <\/li>\n<\/ul>\n<p><strong>A Day in the Life:<\/strong> <\/p>\n<p>As a Field Professional, you are the ultimate smart home expert. Your day-to-day includes: <\/p>\n<ul>\n<li><strong>Technical Excellence:<\/strong> Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems. <\/li>\n<li><strong>Consultative Sales:<\/strong> Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site. <\/li>\n<li><strong>Customer Education:<\/strong> Training homeowners on how to use their new system to protect their families. <\/li>\n<li><strong>Growth:<\/strong> Benefiting from consistent coaching and leadership training to move up within our national organization. <\/li>\n<\/ul>\n<p><strong>What We’re Looking For:<\/strong> <\/p>\n<p>We hire for attitude and train for skill. Whether you are an experienced technician or a sales pro looking for a hands-on change, we want to hear from you if you have: <\/p>\n<ul>\n<li><strong>A Sales Mindset:<\/strong> Experience in retail, B2C sales, insurance, or service-based sales is a major plus. <\/li>\n<li><strong>Customer First Attitude:<\/strong> Ability to act with integrity while building rapport with diverse customers. <\/li>\n<li><strong>Technical Aptitude:<\/strong> Experience in cable\/satellite install, pest control, construction, or solar is helpful but not required. <\/li>\n<li><strong>Requirements:<\/strong> A valid driver’s license and a good driving record; ability to successfully pass post-offer background investigation and licensing requirements per applicable law. <\/li>\n<\/ul>\n<p><strong>Physical Requirements:<\/strong> <\/p>\n<ul>\n<li>Ability to lift and carry up to 45 lbs. <\/li>\n<li>Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics. <\/li>\n<li>Comfortable bending, kneeling, and standing for extended periods. <\/li>\n<\/ul>\n<p>Safety culture is strong at Vivint. Field Service technicians will conduct a safety analysis of every home to ensure a safe workplace for the technician and the customers. <\/p>\n<p><strong>Ready to transform your career? Apply today to join the Vivint team!<\/strong> <\/p>\n<p>NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M\/F\/Vet\/Disability. Level, Title and\/or Salary may be adjusted based on the applicant's experience or skills. <\/p>\n<p>Official description on file with Talent.<\/p>","pubDate":"2026-05-12T15:13:56+00:00"},{"id":143677,"url":"https:\/\/jobicy.com\/jobs\/143677-manager-reporting-and-quality-control-grants-management","jobSlug":"143677-manager-reporting-and-quality-control-grants-management","jobTitle":"Manager, Reporting and Quality Control – Grants Management","companyName":"Baylor College of Medicine","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/09\/189b5633-221.png","jobIndustry":["Product &amp; Operations"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Midweight","jobExcerpt":"SummaryReporting to the Director of Research Accounting and Compliance, this position is a key member of the Sponsored Projects Finance (SPF) management team, responsible for monitoring the quality of grant...","jobDescription":"<h2>Summary<\/h2>\n<p>Reporting to the Director of Research Accounting and Compliance, this position is a key member of the Sponsored Projects Finance (SPF) management team, responsible for monitoring the quality of grant master data, timely transaction processing, and timely and accurate sponsored account close-out. Ensures appropriate GAAP basis accounting for sponsored agreements.<\/p>\n<p>Will consider highly qualified candidates to work remotely within the state of Texas. Will be required to attend work related meetings in Houston occasionally, travel for these meetings will be at the employee’s expense.<\/p>\n<h2>Job Duties<\/h2>\n<ul>\n<li>Ensures grants master data is maintained to support accurate reporting, decision making, efficiency, and compliance.<\/li>\n<li>Serves as a subject matter expert on the reporting of grants data and the functionality of the grants module in the financial accounting system.<\/li>\n<li>Serves as a liaison between SPF, department research administrators and other central processing areas to assure the appropriate controls and timely processing of transaction against sponsored programs.<\/li>\n<li>Oversees the reconciliation of accounts for the appropriate representation of sponsored revenues, expenses, liabilities, and receivables related to grants accounting in BCM’s GAAP basis financial statements.<\/li>\n<li>Writes, maintains and communicates policies and procedures related to post-award accounting.<\/li>\n<li>Develops, generates, and manages timely accounting and financial reports.<\/li>\n<li>Generates various analyses and financial reports for management.<\/li>\n<li>Ensures accounting transactions and reports are conducted in accordance with accounting standards and BCM policies.<\/li>\n<li>Supervises research accounting staff.<\/li>\n<li>Stays abreast of current trends related to research administration.<\/li>\n<li>Performs other job-related duties as assigned.<\/li>\n<\/ul>\n<h2>Minimum Qualifications<\/h2>\n<ul>\n<li>Bachelor's degree in Accounting, Finance, Business or related field.<\/li>\n<li>Five years of experience in research administration, sponsored programs or grants accounting that includes at least three years of people management experience.<\/li>\n<\/ul>\n<h2>Department Specific Requirements<\/h2>\n<ul>\n<li>Familiarity with ERP systems and other grants management platforms.<\/li>\n<li>Familiarity with federal regulations (Uniform Guidance, NIH Grants Policy, etc.).<\/li>\n<li>Advanced ability to use technology tools, such as Microsoft Excel, Power BI, etc., to manipulate large data sets to gain insights, perform reconciliations, and monitor data quality.<\/li>\n<li>Ability to clearly communicate financial information.<\/li>\n<li>Ability to interpret, communicate and apply sponsor regulations and award terms and conditions.<\/li>\n<li>Ability to exercise discretion and independent judgment while making decisions.<\/li>\n<li>Ability to work collegially with individuals within BCM to accomplish the common goal of efficient and compliant grants administration.<\/li>\n<li>Strong organizational skills and ability to manage competing deadlines in a fast-paced environment.<\/li>\n<\/ul>\n<h2>Preferred Qualifications and Skills<\/h2>\n<ul>\n<li>Master's degree<\/li>\n<li>Certified Research Administrator<\/li>\n<li>S4 Hana<\/li>\n<li>ERP System Implementation experience<\/li>\n<li>GAAP experience<\/li>\n<\/ul>\n<p><strong>Work Authorization Requirement:<\/strong><\/p>\n<p><strong>This position is not eligible for visa sponsorship.<\/strong> Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. <\/p>\n<p>Baylor College of Medicine is an Equal Opportunity\/Affirmative Action\/Equal Access Employer.<\/p>","pubDate":"2026-05-12T15:13:54+00:00"},{"id":143676,"url":"https:\/\/jobicy.com\/jobs\/143676-software-developer-iii","jobSlug":"143676-software-developer-iii","jobTitle":"Software Developer III","companyName":"Dayforce","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/f6a2c6bc-221.png","jobIndustry":["Programming"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Senior","jobExcerpt":"Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific...","jobDescription":"<p>Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally.Citizenship Requirement for US Candidates:   • Must be a US citizen   • Ability to obtain US security clearanceAbout the opportunityThe Dayforce Product Development team is looking for an intelligent Software Developer III to create the industry’s next generation Human Capital Management (HCM) solutions. We are offering an opportunity to reinvent HCM and develop award winning and innovative solutions that challenge the industry perception of what an HCM solution can do. As a Developer on our Global Payroll team, you will be working on our ground-breaking solution that helps companies increase their efficiencies through paying employees accurately and on time.Your impact will be evident through your effective participation in the entire lifecycle of our software including design, analysis, prototyping, development, testing and support of our products. You will work closely and collaborate with clients, prospects, implementation partners, and Dayforce personnel to envision and deliver the required functionality.If you are a technology enthusiast, have passion for creating great software, want to see your creation utilized by thousands of people all over the world, and possess one or more of the following qualifications, we want to talk to you.What you’ll get to doAs a Software Developer III on our Payroll team, you will be working on our ground-breaking solution that helps companies increase their efficiencies through business logic and services. You’ll also be part of a team who is moving code from the monolith and moving to different services!Duties include but are not limited to:   • Creating microservices   • Hands on development with C#, SQL, Kafka, and Azure   • Participate in research, design, development for new initiatives   • Daily scrum activities   • Team and individual development projectsSkills and experience we value   • In-depth working experience with C# and .NET Framework   • Proficiency with T-SQL and an understanding of database systems   • Experience with Kubernetes and Containers   • Experience with public cloud infrastructure such as Azure   • Deep knowledge of object-oriented design and development   • Experienced working in an Agile scrum team as a key contributor and a team player   • Excels in taking ownership of design, build and quality for assigned tasks and issues until completion   • University level Computer science or computer engineering degree or equivalentWhat would make you really stand out   • Experience building highly performant and scalable applications   • Experience with Kakfa and Pub\/Sub related tools   • Demonstrable knowledge of: MongoDB, POD scaling, RESTful API, JSONWhat’s in it for youDayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.We encourage individuals to apply based on their passions.Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.About the Salary RangesPlease note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and\/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.Fraudulent RecruitingBeware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https:\/\/www.dayforce.com\/be-aware-of-recruiting-fraudDayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process#LI-Remote<\/p>","pubDate":"2026-05-12T15:13:52+00:00","salaryMin":77100,"salaryMax":137600,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143675,"url":"https:\/\/jobicy.com\/jobs\/143675-radiologist-utilization-review-1099-contract","jobSlug":"143675-radiologist-utilization-review-1099-contract","jobTitle":"Radiologist Utilization Review – 1099 (contract)","companyName":"Medical Review Institute of America","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/3889fa88-221.png","jobIndustry":["Healthcare &amp; Medical"],"jobType":["Contract"],"jobGeo":"USA","jobLevel":"Midweight","jobExcerpt":"DescriptionFlexible Independent Contractor (1099) Require a DC or Maryland State Medical LicenseABOUT MRIoAFounded in 1983, Medical Review Institute of America (MRIoA) is a nationally recognized Independent Review Organization (IRO) specializing in technology-driven...","jobDescription":"<h2>Description<\/h2>\n<p><strong>Flexible Independent Contractor (1099) <\/strong><\/p>\n<p><strong>Require a DC or Maryland State Medical License<\/strong><\/p>\n<p><strong>ABOUT MRIoA<\/strong><\/p>\n<p>Founded in 1983, <em>Medical Review Institute of America (MRIoA)<\/em> is a nationally recognized Independent Review Organization (IRO) specializing in technology-driven utilization management and clinical medical review solutions. We’re a leader in Peer and Utilization Reviews, known for excellence and continuous improvement.<\/p>\n<p><strong>THE OPPORTUNITY:<\/strong><\/p>\n<p>We are currently seeking <strong>Board-Certified physicians in RADIOLOGY <\/strong>to conduct <strong>independent Utilization Reviews<\/strong>. This is a <strong>flexible remote<\/strong> opportunity requiring just <strong>1–2 hours per week<\/strong>—with no minimum commitment.<\/p>\n<p><strong>ADDITIONAL INFORMATION:<\/strong><\/p>\n<ul>\n<li>Work remotely from anywhere in the US (Per HIPPA Regulations patient records cannot leave the US).<\/li>\n<li>Covered under MRIoA's Errors and Omissions policy.<\/li>\n<li>Independent Contractor (1099) opportunity.<\/li>\n<li>Workers are required to adhere to all applicable HIPAA regulations and company policies and procedures regarding the confidentiality, privacy, and security of sensitive health information.<\/li>\n<\/ul>\n<p><em>California Consumer Privacy Act (CCPA) Information (California Residents Only):<\/em><\/p>\n<ul>\n<li><u>Sensitive Personal Info<\/u>: MRIoA may collect sensitive personal info such as real name, nickname or alias, postal address, telephone number, email address, Social Security number, signature, online identifier, Internet Protocol address, driver’s license number, or state identification card number, and passport number.<\/li>\n<li><u>Data Access and Correction:<\/u> Applicants can access their data and request corrections. For questions and\/or requests to edit, delete, or correct data, please email the Medical Review Institute at <a href=\"mailto:HR@mrioa.com\" target=\"_blank\" rel=\"nofollow ugc noopener\">HR@mrioa.com<\/a>. <\/li>\n<\/ul>\n<h2>Requirements<\/h2>\n<ul>\n<li>Must have a Medical Degree MD or DO<\/li>\n<li>Must have a current state medical license in DC or Maryland <\/li>\n<li>Current Board Certification in Radiology<\/li>\n<li>Must have 5 years of clinical experience residency to be included<\/li>\n<li>Daytime availability is required for peer-to-peer conversations<\/li>\n<\/ul>","pubDate":"2026-05-12T15:13:50+00:00"},{"id":143624,"url":"https:\/\/jobicy.com\/jobs\/143624-ui-ux-designer","jobSlug":"143624-ui-ux-designer","jobTitle":"UI\/UX Designer","companyName":"ManTech","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/265c7fe8-221-1.png","jobIndustry":["Creative &amp; Design"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Any","jobExcerpt":"General information Requisition # R67607 Locations USA-Remote Work Posting Date 05\/07\/2026 Security Clearance Required Secret Remote Type Fully Remote Time Type Full time Description &amp; Requirements Shape the future of...","jobDescription":"<h2> General information <\/h2>\n<p> Requisition # R67607 Locations USA-Remote Work Posting Date 05\/07\/2026 Security Clearance Required Secret Remote Type Fully Remote Time Type Full time <\/p>\n<h2> Description &amp; Requirements <\/h2>\n<p> Shape the future of defense with MANTECH! Join a team dedicated to safeguarding our nation through advanced tech and innovative solutions. Since 1968, we’ve been a trusted partner to the Department of Defense, delivering cutting-edge projects that make a real impact. Dive into exciting opportunities in Cybersecurity, IT, Data Analytics and more. Propel your career forward and be part of something extraordinary. Your journey starts now—protect and innovate with MANTECH!<br \/><em>***This is for a future opportunity***<\/em><\/p>\n<p><b>MANTECH<\/b> seeks a motivated, career and customer-oriented <b>UI\/UX Designer<\/b> to join our team in.<\/p>\n<p>The UI\/UX Designer will leverage their strong technical background and knowledge to support the Sponsor’s system accreditation efforts, to include creating Body of Evidence (BOE) documentation, responding to\/implementing\/documenting required controls, and completing required tasks\/actions.<\/p>\n<p><b>Responsibilities include but are not limited to:<\/b><\/p>\n<ul>\n<li>\n<p>You will ensure user-centric design is practiced across all product teams by managing both graphic design and user interactions.<\/p>\n<\/li>\n<li>\n<p>This role involves creating engaging content and developing user interfaces in support of the TAK Product Center core development efforts.<\/p>\n<\/li>\n<li>\n<p>Produce technical documentation and wire diagrams to translate user requirements into actionable technical guidelines.<\/p>\n<\/li>\n<li>\n<p>Work with management and internal teams to successfully navigate the Sponsor’s accreditation process for all design-related system components.<\/p>\n<\/li>\n<li>\n<p>This position requires you to respond quickly and productively to user requirements and frequent change requests.<\/p>\n<\/li>\n<li>\n<p>Facilitate frequent meetings and interviews with users and stakeholders to ensure the product aligns with mission needs.<\/p>\n<\/li>\n<li>\n<p>Work with all stakeholders to ensure complete and functioning systems that meet all modern design and user experience standards.<\/p>\n<\/li>\n<\/ul>\n<p><b>Minimum Qualifications:<\/b><\/p>\n<ul>\n<li>\n<p>High School Diploma\/GED with 7+ years of progressively responsible experience in Information Systems Security or Digital Design.<\/p>\n<\/li>\n<li>\n<p>Extensive knowledge of modern design standards, user experience (UX) principles, and graphic arts.<\/p>\n<\/li>\n<li>\n<p>Proficient in HTML5, CSS3, and professional wire diagramming tools.<\/p>\n<\/li>\n<li>\n<p>Proven ability to translate complex user requirements into technical guidelines and structured documentation.<\/p>\n<\/li>\n<li>\n<p>Experience creating, maintaining, and communicating technical documentation, particularly regarding user interface architecture.<\/p>\n<\/li>\n<\/ul>\n<p><b>Preferred Qualifications:<\/b><\/p>\n<ul>\n<li>\n<p>Bachelor’s degree in Graphic Design, Computer Science, or a related field.<\/p>\n<\/li>\n<li>\n<p>Certified Information Systems Security Professional (CISSP certification).<\/p>\n<\/li>\n<li>\n<p>Experience with the Sponsor’s primary cyber risk and compliance automation tools.<\/p>\n<\/li>\n<\/ul>\n<p><b>Clearance Requirements:<\/b><\/p>\n<ul>\n<li>\n<p>Active Secret clearance is required with the ability to obtain and maintain TS\/SCI.<\/p>\n<\/li>\n<\/ul>\n<p><b>Physical Requirements:<\/b><\/p>\n<ul>\n<li>\n<p>You must be able to remain in a stationary position 50% of the time.<\/p>\n<\/li>\n<li>\n<p>You will need to occasionally move about inside the office to access file cabinets and office machinery.<\/p>\n<\/li>\n<li>\n<p>This role requires you to frequently communicate with co-workers, management, and customers.<\/p>\n<\/li>\n<li>\n<p>You must be able to exchange accurate information in all professional situations.<\/p>\n<\/li>\n<\/ul>\n<p>\nThe projected compensation range for this position is $150,900.00-$268,500.00. There are differentiating factors that can impact a final salary\/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. In addition, MANTECH invests in its employees beyond just compensation. MANTECH’s benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, short-term and long-term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections. <br \/>\n<em>MANTECH considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.<br \/>If you need a reasonable accommodation to apply for a position with MANTECH, please email us at <a href=\"mailto:careers@mantech.com\" rel=\"nofollow ugc noopener\" target=\"_blank\">careers@mantech.com<\/a> and provide your name and contact information.<\/em><\/p>","pubDate":"2026-05-11T17:16:14+00:00","salaryMin":150900,"salaryMax":268500,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143623,"url":"https:\/\/jobicy.com\/jobs\/143623-instructional-designer","jobSlug":"143623-instructional-designer","jobTitle":"Instructional Designer","companyName":"LastPass","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/13842160-221.png","jobIndustry":["Education &amp; E-learning"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Midweight","jobExcerpt":"About LastPassLastPass delivers Secure Access Essentials, helping individuals and organizations manage and protect access to AI, applications, and credentials straight from the browser. Trusted by more than 100,000 businesses and...","jobDescription":"<p><strong>About LastPass<\/strong><br \/>LastPass delivers Secure Access Essentials, helping individuals and organizations manage and protect access to AI, applications, and credentials straight from the browser. Trusted by more than 100,000 businesses and millions of users worldwide, LastPass blends strong security with everyday simplicity. From discovering unapproved AI and applications to reducing login friction and securing credentials across the business, LastPass helps teams and individuals stay productive, minimize risk, and remain prepared as their environments evolve.<\/p>\n<p><strong>Curious about our products? Visit our website and <a href=\"https:\/\/www.lastpass.com\/products\/personal?utm_campaign=glb-b2c-mkr-jbap&amp;utm_medium=referral&amp;utm_source=greenhouse\" target=\"_blank\" rel=\"nofollow ugc noopener\">try it free!<\/a> <\/strong><\/p>\n<p><strong>We welcome new ideas, support your growth, and recognize your value, if this aligns with what you are looking for in your next career move, Join Us!<\/strong><\/p>\n<p><strong>LastPass is looking for an Instructional Designer:<\/strong><\/p>\n<p>This role plays a key part in shaping meaningful learning experiences that support growth across the organization. In this position, you will design, develop, and administer engaging training content - including presentations, e‑learning modules, and resource materials - that help teams build skills and stay aligned. You’ll make a direct impact by closing knowledge gaps, enhancing performance, and ensuring employees have the tools they need to succeed. <\/p>\n<p><em>This role follows a hybrid work model and requires working onsite in our Denver, CO office 2 days per week.<\/em><\/p>\n<p><strong>About the team:<\/strong> <\/p>\n<p>The Enablement team strengthens organizational effectiveness by creating learning experiences that empower employees at every level. We collaborate across departments to deliver thoughtful, scalable training solutions that support growth, drive consistency, and elevate overall performance. <\/p>\n<p><strong>If you are passionate about complex problem solving and motivated by scale, then this is the role for you!<\/strong><\/p>\n<p><strong>Who will you work with?<\/strong><\/p>\n<p>You’ll work closely with subject‑matter experts, cross‑functional partners, and internal stakeholders to understand learning needs and translate them into effective solutions. You’ll also collaborate directly with learners to gather insights, refine content, and ensure training resonates and drives measurable impact. <\/p>\n<p><strong> <\/strong><strong>What are some of the exciting challenges you will be working on?<\/strong><\/p>\n<ul>\n<li>Design and develop interactive learning materials - such as presentations, e‑learning courses, and reference guides - using instructional design best practices<\/li>\n<li>Create high‑quality content with tools like Canva, Microsoft Suite, and Google Workspace<\/li>\n<li>Manage learning content by uploading, organizing, and updating materials within the Learning Management System (LMS)<\/li>\n<li>Track and report learner engagement, training completion, and overall effectiveness<\/li>\n<li>Facilitate or support live and virtual training sessions, coordinating logistics and communicating with learners and stakeholders<\/li>\n<li>Collaborate with subject‑matter experts to identify learning needs, gather feedback, and continuously improve content and delivery<\/li>\n<\/ul>\n<p><strong>What does it take to work at LastPass?<\/strong><\/p>\n<ul>\n<li>Experience in instructional design or a related learning and development role, ideally within a SaaS or digital sales environment<\/li>\n<li>Demonstrated ability to deliver and facilitate impactful training for sales audiences in both virtual and in‑person settings<\/li>\n<li>Solid understanding of digital advertising and SaaS sales processes<\/li>\n<li>Strong technical proficiency with Google Workspace, Microsoft Suite, Canva, Learning Management Systems (LMS), and e‑learning tools<\/li>\n<li>Exceptional written and verbal communication skills, with the ability to present information clearly and confidently. <\/li>\n<li>Ability to manage multiple projects at once while adapting to shifting priorities<\/li>\n<li>A collaborative, team‑oriented approach and comfort working cross‑functionally with diverse groups<\/li>\n<li>Highly organized, resourceful, and proactive - able to take initiative and drive results<\/li>\n<\/ul>\n<p>Our compensation reflects the cost of labor across several US geographic markets. In addition to the base pay, this position will have commission. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.<\/p>\n<p>US Base Pay Range$74,000—$92,500 USD<\/p>\n<p><strong>Why LastPass?<\/strong><\/p>\n<ul>\n<li><strong>Market-leading password manager<\/strong><\/li>\n<li><strong>High-growth, collaborative environment with inclusive teams<\/strong><\/li>\n<li><strong>Remote-first culture<\/strong><\/li>\n<li><strong>Competitive compensation<\/strong><\/li>\n<li><strong>Flexible Paid Time Off policies<\/strong>, including but not limited to: Quarterly Self-Care Days (4 extra paid days off annually) and Volunteer Days<\/li>\n<li><strong>Parental leave<\/strong><\/li>\n<li><strong>Comprehensive health coverage<\/strong>, including dependents<\/li>\n<li><strong>Home office setup support<\/strong><\/li>\n<li><strong>LastPass Families free account<\/strong> for up to 5 members<\/li>\n<li><strong>Continuous learning and development opportunities<\/strong>, including an annual learning stipend to invest in your growth<\/li>\n<li><strong>Peer-to-peer recognition<\/strong> through Motivosity<\/li>\n<li><strong>Employee Assistance Program<\/strong> for well-being support<\/li>\n<li><strong>Remote work stipend<\/strong> to support your home office needs<\/li>\n<li><strong>Short-Term or Remote-Centric Work Arrangements<\/strong> for added flexibility<\/li>\n<\/ul>\n<p><strong><em>Unlock your potential with us - your skills, experience, and unique perspective matter more than just checking the boxes. Apply today, and let's build the future together!<\/em><\/strong><\/p>\n<p>We’re building an inclusive community that reflects the people of all races, genders, sexual orientations, national origins, backgrounds, and perspectives who share our world.<\/p>\n<p>For all US based jobs please review our <a href=\"https:\/\/www.lastpass.com\/-\/media\/b839b4f6c9834080a07c23be15c11159.pdf\" target=\"_blank\" rel=\"nofollow ugc noopener\">Applicant Privacy Notice<\/a><\/p>\n<p>For all EU based jobs please review our <a href=\"https:\/\/www.lastpass.com\/-\/media\/f26b8d18efa74d3cb25a262c8bd523a9.pdf\" target=\"_blank\" rel=\"nofollow ugc noopener\">Candidate Privacy Notice <\/a><\/p>\n<p>Please review our <a href=\"https:\/\/www.lastpass.com\/-\/media\/f62849a2f1644911b4369d23a0206e05.pdf\" target=\"_blank\" rel=\"nofollow ugc noopener\">CCPA Notice<\/a><\/p>","pubDate":"2026-05-11T17:16:12+00:00","salaryMin":74000,"salaryMax":92500,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143622,"url":"https:\/\/jobicy.com\/jobs\/143622-staff-motion-designer-metamask","jobSlug":"143622-staff-motion-designer-metamask","jobTitle":"Staff Motion Designer – MetaMask","companyName":"Consensys","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/19bbacf3-221.jpeg","jobIndustry":["Creative &amp; Design"],"jobType":["Full-Time"],"jobGeo":"LATAM,  Canada,  USA","jobLevel":"Senior","jobExcerpt":"Consensys is the leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and Co-Founder of Ethereum. Since 2014, Consensys has been at the forefront of innovation,...","jobDescription":"<p>Consensys is the leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and Co-Founder of Ethereum. Since 2014, Consensys has been at the forefront of innovation, pioneering technological developments within the web3 ecosystem.<\/p>\n<p>Through our product suite, including the MetaMask platform, Infura, Linea, Diligence, and our NFT toolkit Phosphor, we have become the trusted collaborator for users, creators, and developers on their path to build and belong in the world they want to see.<\/p>\n<p>Whether building a dapp, an NFT collection, a portfolio, or a better future, the instinct to build is universal. Consensys inspires and champions the builder instinct in everyone by making web3 universally easy to use and develop on.<\/p>\n<p>Our mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on. <\/p>\n<p>You’ll get to work on the tools, infrastructure, and apps that scale these platforms to onboard one billion participants and 5 million developers. You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects — challenging you to stay at the top of your game. You’ll join a network of builders that reaches the edge of our ecosystem. Consensys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies. <\/p>\n<p><strong>About the Design Team<\/strong><\/p>\n<p>MetaMask's design team aims to establish MetaMask as the premier wallet in fintech, elevating the craft of design and leading the industry as the next phase of decentralized finance unfolds. Our goal is to reduce friction while preserving user trust, so more people can safely explore the world of Web3.<\/p>\n<p><strong>What you’ll do<\/strong><\/p>\n<p>MetaMask is used by millions of people as their gateway to web3. As the product grows, so does the need for experiences that feel clear, responsive, and human. Motion plays a big role in that.<\/p>\n<p>We’re looking for a Staff Motion Designer to join our Design Systems team. In this role, you’ll shape how motion shows up across MetaMask—from small interaction details to larger moments of expression. A core part of the work is defining a shared motion language and building systems that help teams use it consistently across the product.<\/p>\n<p>This role sits within the design system, but it’s not just about documentation. You’ll be making things—prototyping, exploring, refining—and working closely with designers and engineers to bring motion into the product in a way that scales.<\/p>\n<p><strong>What you’ll work on<\/strong><\/p>\n<ul>\n<li>Use motion to make the product easier to understand—helping people see what’s happening, what changed, and what to do next<\/li>\n<li>Define a clear, shared motion language for MetaMask—how things move, respond, and feel across surfaces<\/li>\n<li>Build patterns, guidelines, and reusable assets that allow motion to scale across teams and platforms<\/li>\n<li>Introduce moments of delight where they add value, without getting in the way<\/li>\n<li>Partner with product designers and engineers to bring motion into the product in a way that feels natural and performs well<\/li>\n<li>Use prototypes to explore and communicate interaction ideas<\/li>\n<li>Contribute to the overall level of craft across the team through feedback and collaboration<\/li>\n<\/ul>\n<p><strong>Would be great if you brought this to the role<\/strong><\/p>\n<ul>\n<li>You’ve spent 6+ years working with motion in digital products, using animation and interaction to make complex experiences easier to understand<\/li>\n<li>You define motion languages and patterns that create consistency across screens, features, and platforms<\/li>\n<li>You build scalable systems—guidelines, reusable assets, or components—that help teams apply motion without starting from scratch<\/li>\n<li>You work closely with engineers to bring motion into production in ways that feel smooth, perform well, and hold up across platforms<\/li>\n<li>You use prototyping to explore and communicate ideas, helping teams align on how things should move and respond<\/li>\n<li>You balance clarity and delight, knowing when motion helps guide someone and when it might get in the way<\/li>\n<li>You raise the bar for craft, through feedback, collaboration, and hands-on contribution<\/li>\n<\/ul>\n<p>Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.<\/p>\n<p><em>It is a requirement of employment in this position that applicants will be required to submit to background checks including but not limited to employment, education and criminal record checks. Further details will be provided to applicants that successfully meet the criteria for the position as determined by the company in its sole discretion. By submitting an application for employment, you are acknowledging and consenting to this requirement.<\/em><\/p>\n<p><em>The salary range for US-based candidates only will be determined throughout the interview process depending on experience and skills.<\/em><\/p>\n<p>US pay range (not including bonus, equity or other benefits)$146,000—$218,000 USD<\/p>\n<p>In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At Consensys, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities with economic and political agency through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.<\/p>\n<p>Consensys is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Consensys is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself which can be found (<a href=\"https:\/\/consensys.io\/careers\/best-practices-to-avoid-recruitment-fraud\/)\" rel=\"nofollow ugc noopener\" target=\"_blank\">https:\/\/consensys.io\/careers\/best-practices-to-avoid-recruitment-fraud\/)<\/a>.<\/p>","pubDate":"2026-05-11T17:16:11+00:00","salaryMin":146000,"salaryMax":218000,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143621,"url":"https:\/\/jobicy.com\/jobs\/143621-staff-product-designer-2","jobSlug":"143621-staff-product-designer-2","jobTitle":"Staff Product Designer","companyName":"Tailscale","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/d3fa2e99-221.png","jobIndustry":["Creative &amp; Design"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Senior","jobExcerpt":"About Tailscale Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational...","jobDescription":"<p><strong>About Tailscale <\/strong><\/p>\n<p>Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.<\/p>\n<p><strong>Job Description<\/strong><\/p>\n<p>We are looking for a Staff Product Designer to join the design team at Tailscale. You will primarily partner with the Network Features team, which owns one of the most technically complex and strategically important surfaces in the product: how traffic finds its destination, how networks are segmented and connected, and how operators control that behavior at scale.<\/p>\n<p>That spans a wide range. On the user-facing side, Admin users orchestrate their networks by configuring settings related to: subnet routing, exit nodes, App Connectors, Services, and DNS. On the infrastructure side, you’ll interface with topics like: traffic steering, high availability, DERP servers, and cloud networking primitives. These are not features with obvious consumer analogues. The users are network engineers, IT administrators, and developers building on top of Tailscale, and the problems they bring are genuinely hard to make simple.<\/p>\n<p>At the staff level, scope is not handed to you. You will define where design attention is needed across this space, lead discovery on problems that don't yet have clear answers, and shape product direction alongside your engineering and PM partners. A significant part of that work is translation: taking abstract technical systems and surfacing the design problems hidden inside them clearly enough that engineers, PMs, and stakeholders can align on what to solve and why. Diagramming, system mapping, and other artifacts that make complexity legible are tools you reach for naturally, not as documentation but as a way of driving shared understanding and unblocking decisions. Your influence will extend beyond your immediate projects, affecting how the broader design team approaches craft, process, and product thinking.<\/p>\n<p>You will report to the product design manager and work closely with a team of five product designers and one design researcher. Most of your time will be spent embedded with the Network Features team, with some involvement in wider design team or product initiatives.<\/p>\n<p>People who do well here are genuinely curious about networking and security, comfortable going deep on technically complex domains, and fluent working asynchronously with highly technical teammates.<\/p>\n<p><strong>Key Responsibilities<\/strong><\/p>\n<ul>\n<li>Define where design attention is needed across the network features product space and lead discovery on complex, ambiguous problems that often span multiple features or product areas.<\/li>\n<li>Translate abstract technical systems into clear problem frames, using diagramming, system mapping, and design artifacts to build shared understanding and drive alignment across engineering, product, and other stakeholders,<\/li>\n<li>Deliver design solutions end-to-end as needed, whether that means changes to a GUI, a CLI experience, or both, working closely with engineers through implementation and QA.<\/li>\n<li>Explore forward-looking design questions in spaces that do not yet have clear owners or established answers.<\/li>\n<li>Partner closely with engineering and PM counterparts to move from ambiguous problem statements to clear, well-reasoned solutions.<\/li>\n<li>Raise the bar for craft and quality across your team and contribute to how the broader design organization approaches process and product thinking.<\/li>\n<li>Translate insights from user research, behavioral data, and your own product knowledge into design direction.<\/li>\n<li>Bring AI tools into your workflow in practical ways, whether for research synthesis, rapid prototyping, or solution exploration, and develop a point of view on where AI-assisted experiences belong in technically complex products.<\/li>\n<\/ul>\n<p><strong>What We Are Looking For<\/strong><\/p>\n<ul>\n<li>10+ years of product design experience, with meaningful time operating at the staff level or equivalent scope<\/li>\n<li>Strong portfolio demonstrating experience with technically sophisticated B2B or infrastructure products, and a track record of leading discovery on problems without waiting for scope to be defined<\/li>\n<li>A developed point of view on users and product direction, with evidence of using that perspective to influence roadmap and strategy across engineering and product teams<\/li>\n<li>Genuine interest in the networking and security space and comfort engaging with technically complex subject matter<\/li>\n<li>Strong written communication and an ability to articulate design decisions clearly to both technical and non-technical partners<\/li>\n<li>Ease working in a distributed, asynchronous environment with highly technical teammates<\/li>\n<\/ul>\n<h2><strong>Nice to Have<\/strong><\/h2>\n<ul>\n<li>Hands-on experience with Tailscale, or working familiarity with networking concepts such as DNS, VPNs, proxies, or traffic routing<\/li>\n<li>Hands-on experience with cloud native deployment infrastructure (AWS, GCP, DigitalOcean, etc)<\/li>\n<li>Experience designing for developer or IT administrator audiences<\/li>\n<li>Data-informed design practice including behavioral analytics or experimentation<\/li>\n<li>Fluency with AI tools as part of your design workflow and curiosity about where AI-assisted experiences fit in technical products<\/li>\n<\/ul>\n<p>As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.<\/p>\n<p>US Pay Range$169,000—$211,000 USD<\/p>\n<p><em>Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. <\/em><strong><em>We encourage you to help us break that statistic!<\/em><\/strong><\/p>\n<p><strong>What We Offer<\/strong><\/p>\n<ul>\n<li><strong>An inclusive, flexible environment where you can be your authentic self.<\/strong> We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.<\/li>\n<li><strong>A competitive total compensation package.<\/strong> This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).<\/li>\n<li><strong>Comprehensive group benefits with no waiting period. <\/strong>Take advantage of coverage for health, vision, dental, and more for you and your family!<\/li>\n<li><strong>Remote first company<\/strong>—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.<\/li>\n<li><strong>Connect with other Tailscalars IRL. <\/strong>Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, and the United Kingdom. We support intentional in-person connection through team travel and distributed collaboration.<strong><br \/><\/strong><\/li>\n<li><strong>Support for your personal and professional development.<\/strong> Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. <\/li>\n<li><strong>Paid time off and a healthy work-life integration. <\/strong>Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! <\/li>\n<li><strong>A build-your-own home office setup. <\/strong>You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own. <\/li>\n<li><strong>Generous parental leave program from your first day. <\/strong>We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks. <\/li>\n<\/ul>\n<p><em>Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href=\"https:\/\/tailscale.com\/scam-awareness\" rel=\"nofollow ugc noopener\" target=\"_blank\">https:\/\/tailscale.com\/scam-awareness<\/a>.<\/em><\/p>","pubDate":"2026-05-11T17:16:09+00:00","salaryMin":169000,"salaryMax":211000,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143620,"url":"https:\/\/jobicy.com\/jobs\/143620-senior-product-designer-4","jobSlug":"143620-senior-product-designer-4","jobTitle":"Senior Product Designer","companyName":"Tailscale","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/d3fa2e99-221.png","jobIndustry":["Creative &amp; Design"],"jobType":["Full-Time"],"jobGeo":"Canada","jobLevel":"Senior","jobExcerpt":"About Tailscale Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational...","jobDescription":"<p><strong>About Tailscale <\/strong><\/p>\n<p>Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.<\/p>\n<p><strong>Job Description<\/strong><\/p>\n<p>We are looking for a Senior Product Designer to join the design team at Tailscale. You will work closely with product managers and engineers across our cross-functional teams, focused on the experience of IT administrators, DevOps engineers, and security professionals who use Tailscale to build and manage their organization's network. Your work will center on helping these users set up, monitor, and troubleshoot their tailnets. Your job is to make that process feel as clear and reliable as the product underneath it.<\/p>\n<p>The work varies in scale and shape. Some projects are well-defined with a clear user problem to solve. Others are improvements to existing features, small cleanup tweaks, or interaction problems that have been on the backlog for a while. You're comfortable moving between those contexts, bringing the same care and curiosity to a focused UI fix as you would to a larger, more open-ended challenge.<\/p>\n<p>Tailscale's design team is small and the company is growing fast. That means the work doesn't always arrive in neat packages. You might be deep in a multi-month project one week and pulled in to help unblock something urgent the next. People who thrive here are comfortable with technical subject matter, curious about how things work under the hood, and don't need a lot of scaffolding to figure out what to do next.<\/p>\n<p><strong>Key Responsibilities<\/strong><\/p>\n<ul>\n<li>Own discovery and design on problems that don't always come with a clear brief, from early framing through delivery and QA.<\/li>\n<li>Work closely with engineers and PMs to move from a fuzzy problem to something well-reasoned and shippable.<\/li>\n<li>Deliver across surfaces, GUI and CLI alike, and stay engaged through implementation, not just handoff.<\/li>\n<li>Treat feedback as part of the work, not a checkpoint. Seek it out from peers, your team, and your manager, and use it to make the work better.<\/li>\n<li>Take initiative in how you collaborate and push for clarity, even on projects you're not leading.<\/li>\n<li>Understand the product areas you touch well enough to know when a decision has implications beyond the immediate problem.<\/li>\n<li>Use AI tools where they actually help, synthesizing research, exploring directions faster, pressure-testing ideas.<\/li>\n<\/ul>\n<p><strong>What We Are Looking For<\/strong><\/p>\n<ul>\n<li>5+ years of product design experience, with a portfolio that shows you've owned complex work end-to-end, not just executed on it<\/li>\n<li>Experience with technically sophisticated B2B or infrastructure products. You're comfortable going deep on a domain and know how to lead discovery without waiting for a problem to be handed to you<\/li>\n<li>A real point of view on users and product quality, and the confidence to act on it<\/li>\n<li>At ease working alongside engineers and PMs who care a lot about how things actually work<\/li>\n<li>A clear, direct writer. You can explain a design decision to an engineer and a stakeholder without producing two different documents<\/li>\n<li>You run your own workload well, can shift between projects as priorities change, and don't need someone else to tell you what matters<\/li>\n<li>Experienced working distributed and async, and good at it<\/li>\n<\/ul>\n<h2><strong>Nice to Have<\/strong><\/h2>\n<ul>\n<li>Hands-on experience with Tailscale, or working familiarity with networking concepts such as DNS, VPNs, proxies, or traffic routing<\/li>\n<li>Experience designing for developer or IT administrator audiences<\/li>\n<li>Data-informed design practice including behavioral analytics or experimentation<\/li>\n<li>Fluency with AI tools as part of your design workflow and curiosity about where AI-assisted experiences fit in technical products<\/li>\n<\/ul>\n<p>As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.<\/p>\n<p>CAN Pay Range$195,640—$245,220 CAD<\/p>\n<p><em>Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. <\/em><strong><em>We encourage you to help us break that statistic!<\/em><\/strong><\/p>\n<p><strong>What We Offer<\/strong><\/p>\n<ul>\n<li><strong>An inclusive, flexible environment where you can be your authentic self.<\/strong> We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.<\/li>\n<li><strong>A competitive total compensation package.<\/strong> This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).<\/li>\n<li><strong>Comprehensive group benefits with no waiting period. <\/strong>Take advantage of coverage for health, vision, dental, and more for you and your family!<\/li>\n<li><strong>Remote first company<\/strong>—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.<\/li>\n<li><strong>Connect with other Tailscalars IRL. <\/strong>Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, and the United Kingdom. We support intentional in-person connection through team travel and distributed collaboration.<strong><br \/><\/strong><\/li>\n<li><strong>Support for your personal and professional development.<\/strong> Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. <\/li>\n<li><strong>Paid time off and a healthy work-life integration. <\/strong>Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! <\/li>\n<li><strong>A build-your-own home office setup. <\/strong>You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own. <\/li>\n<li><strong>Generous parental leave program from your first day. <\/strong>We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks. <\/li>\n<\/ul>\n<p><em>Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit <a href=\"https:\/\/tailscale.com\/scam-awareness\" rel=\"nofollow ugc noopener\" target=\"_blank\">https:\/\/tailscale.com\/scam-awareness<\/a>.<\/em><\/p>","pubDate":"2026-05-11T17:16:08+00:00","salaryMin":195640,"salaryMax":245220,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143619,"url":"https:\/\/jobicy.com\/jobs\/143619-sr-director-analyst-organizational-design-remote-us","jobSlug":"143619-sr-director-analyst-organizational-design-remote-us","jobTitle":"Sr Director Analyst Organizational Design (REMOTE US)","companyName":"Gartner","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/1310e066-221-3.jpeg","jobIndustry":["Product &amp; Operations"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Senior","jobExcerpt":"About the role:Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a...","jobDescription":"<p><b>About the role:<\/b><\/p>\n<p>Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner’s Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a Senior Director plays a significant role in producing pragmatic and provocative insights which Gartner clients consume and apply to propel their business toward key objectives. They are a trusted source of advice for clients, reinforcing Gartner’s value every day by engaging them via in-person meetings, virtual meetings, sales support visits and Gartner conferences to discuss complex client challenges and offer appropriate recommendations.<\/p>\n<p>This role is an opportunity to join Gartner’s growing Human Resources Practice. This group is dedicated to advising Chief Human Resources Officers (CHROs) on topics that may include organization design, work, team and role design, and job architecture. Senior Directors are expected to offer flexibility in what they can cover and how they channel their expertise <\/p>\n<p><i>Please note that this position is an individual contributor role NOT a role with direct reports. <\/i> <\/p>\n<p><b>What you’ll do: <\/b><\/p>\n<ul>\n<li>\n<p>Create innovative, thought-provoking and highly leveraged research offering compelling, objective and actionable advice for Gartner clients in multiple formats (i.e., writing, video, infographics, podcasts) on topics potentially including (but not limited to) strategies for organization design, work, team and role design, and job architecture. <\/p>\n<\/li>\n<li>\n<p>Deliver individualized advice rooted in quantitative and qualitative data and specific to a client role to CHROs and other senior HR leaders through video-based presentations and discussions. <\/p>\n<\/li>\n<li>\n<p>Track and work closely with vendors, market trends, emerging technologies and practices to remain ahead of the curve within the AI-driven Org Design space <\/p>\n<\/li>\n<li>\n<p>Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act<\/p>\n<\/li>\n<li>\n<p>Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward <\/p>\n<\/li>\n<li>\n<p>Demonstrate thought leadership in establishing insights positions across a team of analysts<\/p>\n<\/li>\n<li>\n<p>Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights <\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Support BTI and Sales: Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business<\/p>\n<\/li>\n<li>\n<p>Provide high quality and timely content peer review<\/p>\n<\/li>\n<li>\n<p>Build credibility as an industry expert to represent Gartner insights, methodology and strategy <\/p>\n<\/li>\n<li>\n<p>Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community<\/p>\n<\/li>\n<li>\n<p>Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery<\/p>\n<\/li>\n<li>\n<p>Be a mentor and a coach by supporting more junior team members<\/p>\n<\/li>\n<li>\n<p>Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions<\/p>\n<\/li>\n<\/ul>\n<p><b>What you will need: <\/b><\/p>\n<ul>\n<li>\n<p>Bachelor's degree and 12+ years of relevant field or industry experience or an equivalent combination of education and experience.<\/p>\n<\/li>\n<li>\n<p>Demonstrated expertise in all areas of Organizational Design including but not limited to designing and implementing job architecture, workflows and internal mobility programs<\/p>\n<\/li>\n<li>\n<p>A profound understanding of the challenges CHROs face as leaders within the enterprise to manage organization design efforts at multiple altitudes (enterprise, BU, team). <\/p>\n<\/li>\n<li>\n<p>Expertise in organizational design techniques and practices and perspective on how OD will evolve in the AI era. <\/p>\n<\/li>\n<li>\n<p>Demonstrated executive presence; can immediately establish credibility with executives and additional stakeholders<\/p>\n<\/li>\n<li>\n<p>Strong organizational skills; ability to work under tight deadlines and produce high quality deliverables<\/p>\n<\/li>\n<li>\n<p>Demonstrated excellence in research and writing ability<\/p>\n<\/li>\n<li>\n<p>Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions<\/p>\n<\/li>\n<li>\n<p>Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges<\/p>\n<\/li>\n<li>\n<p>Strong communicator who is able to explain complex concepts concisely and simply<\/p>\n<\/li>\n<li>\n<p>Subject matter expert comfortable presenting at large and small-scale speaking engagements<\/p>\n<\/li>\n<li>\n<p>Strong business and financial acumen<\/p>\n<\/li>\n<li>\n<p>Deep knowledge of the global and competitive landscape within subject area as well as the interplay in that market<\/p>\n<\/li>\n<li>\n<p>Ability to work independently, while also being intrinsically motivated to collaborate across teams and support the workflow of others, in a multicultural global team<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Learning agile and adept with navigating highly matrixed environments<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Ability to represent Gartner's research methodology and strategies effectively at all levels<\/p>\n<\/li>\n<li>\n<p>Willingness and ability to travel up to 25% (where applicable)<\/p>\n<\/li>\n<\/ul>\n<p>#LI-remote<\/p>\n<p>#LI-LT1<\/p>\n<p><b>Who are we? <\/b><\/p>\n<p>At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.<\/p>\n<p>Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.<\/p>\n<p>Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.<\/p>\n<p><b>What makes Gartner a great place to work? <\/b><\/p>\n<p>Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.<\/p>\n<p>We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.<\/p>\n<p>Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.<\/p>\n<p>We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.<\/p>\n<p><b>Gartner is the world authority on AI<\/b><\/p>\n<p>At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.<\/p>\n<p>It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.<\/p>\n<p><b>What do we offer? <\/b><\/p>\n<p>Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.<\/p>\n<p>In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.<\/p>\n<p>Ready to grow your career with Gartner? Join us.<\/p>\n<p>Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 172,000 USD - 202,500 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.<\/p>\n<p>The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.<\/p>\n<p>Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to <a href=\"mailto:ApplicantAccommodations@gartner.com?subject=Request%20for%20Applicant%20Accommodations\" rel=\"nofollow ugc noopener\" target=\"_blank\">ApplicantAccommodations@gartner.com<\/a>.<\/p>\n<p>Job Requisition ID:110345<\/p>\n<p>By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.<\/p>\n<p>Gartner Applicant Privacy Link: <a href=\"https:\/\/jobs.gartner.com\/applicant-privacy-policy\" rel=\"nofollow ugc noopener\" target=\"_blank\">https:\/\/jobs.gartner.com\/applicant-privacy-policy<\/a><\/p>\n<p><b>For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.<\/b><\/p>","pubDate":"2026-05-11T17:16:06+00:00","salaryMin":172000,"salaryMax":202500,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143616,"url":"https:\/\/jobicy.com\/jobs\/143616-staff-design-quality-assurance-engineer","jobSlug":"143616-staff-design-quality-assurance-engineer","jobTitle":"Staff Design Quality Assurance Engineer","companyName":"Otis Elevator Co.","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/d7bafc65-221.jpeg","jobIndustry":["Software Engineering"],"jobType":["Full-Time"],"jobGeo":"China","jobLevel":"Senior","jobExcerpt":"Date Posted:2026-04-24Country: ChinaLocation: LOC3344: 7-8\/F, Building N1, Fusion New Bund, No. 8, Lane 131, New Bund Avenue, Pudong, Shanghai, China说明\/指引： 替换各节标题下的所有斜体文本 请勿在 &#8220;职位描述 &#8220;框中填写公司介绍或 &#8220;平等机会雇主声明&#8221;，因为这两部分都会自动嵌入在招聘广告中发布在招聘网站上。 职位名称 职位名称应易于识别、简单明了，并易于被公司以外的人理解，以便应聘者在搜索引擎或其他平台上轻松找到招聘信息。避免使用缩写、首字母缩略词或公司内部术语。 职位概述： 这一段不超过 3-4...","jobDescription":"<p><b>Date Posted:<\/b><\/p>\n<p>2026-04-24<\/p>\n<p><b>Country: <\/b><\/p>\n<p>China<\/p>\n<p><b>Location: <\/b><\/p>\n<p>LOC3344: 7-8\/F, Building N1, Fusion New Bund, No. 8, Lane 131, New Bund Avenue, Pudong, Shanghai, China说明\/指引： 替换各节标题下的所有斜体文本 请勿在 \"职位描述 \"框中填写公司介绍或 \"平等机会雇主声明\"，因为这两部分都会自动嵌入在招聘广告中发布在招聘网站上。 职位名称 职位名称应易于识别、简单明了，并易于被公司以外的人理解，以便应聘者在搜索引擎或其他平台上轻松找到招聘信息。避免使用缩写、首字母缩略词或公司内部术语。 职位概述： 这一段不超过 3-4 句话，应说明该职位的目标、向谁报告以及在组织架构中的位置。其目标是吸引候选人，并作为该职位的 \"职位亮点\"。您应该清楚地描述岗位的职责，以便那些对奥的斯不熟悉的人可以很容易地理解这个职位的重要性或具有挑战性的职责、发展机会以及他们将与谁一起合作。<br \/>\n职位概述样例：销售专员将现场与客户密切合作，为老客户和新客户提供服务和支持。这个 职位将为您提供结识新客户、独立处理工作和获得额外奖金收入的机会。您将向分公司销售经理汇报工作，销售经理将为您提供指导培训和发展机会，帮助您在我们引领行业创新的业务中取得成功。 通常情况下，您需要 这一部分应描述职位的核心职能，并吸引读者。<br \/>\n精心制作的职位描述应该每次只涉及一项职责，并且通常只有一句话。<br \/>\n尽量以动词开头，例如：管理、开发、组织、参与，避免使用行业术语和缩略语，即使这些术语和缩略语与该职位直接相关--这种做法有助于吸引多样化的人才。<br \/>\n说明如何展示出影响力：他们将如何为组织做出贡献；帮助公司\/社区变得更好，或者对客户\/终端用户产生影响。<br \/>\n描述该职位的自主程度--例如，他们是否可自行安排工作日程，是否可以远程办公或必须现场办公等。<br \/>\n是否有具体的项目或机会可以描述？这些例子可以帮助候选人想象自己在这个职位上的情景 。 请不要在本部分列出具体要求，候选人的经验、技能或知识应在下一部分进行体现。 避免列举临时性或未来的职责，避免使用诸如 \"分配的其他职责 \"等通用的描述。 成功的候选人需要具备 避免列出过长的资历清单，建议列出 5-6 项该职位最关键的要求，并尽量在专业技能和软技能之间保持平衡。 列出该职位所需的最低学历要求。 您可以选择列出首选学历要求；请记住，应尽量少用首选要求，因为它们可能会阻碍多样化的申请人。 列出任何必需的证书或培训要求。 如果需要出差，请在此列出，并附上任何有意思\/重要的细节，如地点等。<br \/>\n描述从事该工作所需的最基本知识、技能和能力。 应慎用 \"优先资格\"，因为它们可能会阻止那些认为自己必须符合所有资格要求的多样化候选人。 当地福利或职位亮点 支持您的招聘人员可以帮助您撰写这部分内容，但是，您可能希望将当地福利或该职位的主要吸引因素包括在内，这些都是现有空缺职位\/工作地点所独有的。通常这可能包括传统福利（如医疗、假期等），但也可能包括职业发展路径、特殊培训等。 即刻申请加入我们，与奥的斯一起Build What’s Next!.<\/p>\n<p>If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. <\/p>\n<p>Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. <\/p>\n<p>You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. <\/p>\n<p>When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. <\/p>\n<p>We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. <\/p>\n<p>Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click <a href=\"https:\/\/www.otis.com\/en\/us\/our-company\/esg\" rel=\"nofollow ugc noopener\" target=\"_blank\">here<\/a>. <\/p>\n<p>Become a part of the Otis team and help us #Buildwhatsnext! <\/p>\n<p><i>Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.<\/i><\/p>\n<p><b>Privacy Policy and Terms:<\/b><\/p>\n<p>Click on this <a href=\"https:\/\/www.otis.com\/corporate\/privacy-policy\/Job-Applicant\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">link<\/a> to read the Policy and Terms<\/p>","pubDate":"2026-05-11T17:16:01+00:00"},{"id":143615,"url":"https:\/\/jobicy.com\/jobs\/143615-designer-ii","jobSlug":"143615-designer-ii","jobTitle":"Designer II","companyName":"Hargrove","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/0303782b-221.png","jobIndustry":["Creative &amp; Design"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Midweight","jobExcerpt":"What You&#8217;ll Be DoingJob Scope: Generally responsible for performing all aspects for complete design of electrical\/instrumentation assignments using theoretical knowledge and practical design methods. This level is expected to assist...","jobDescription":"<h2>What You'll Be Doing<\/h2>\n<p><b>Job Scope: <\/b>Generally responsible for performing all aspects for complete design of electrical\/instrumentation assignments using theoretical knowledge and practical design methods. This level is expected to assist in the design of larger and more complex electrical\/instrumentation assignments. This work will be performed under general supervision. <\/p>\n<p><b>Primary responsibilities will include but not be limited to:<\/b><\/p>\n<ul>\n<li>\n<p>Ensure compliance with applicable Southern Company standards, industry codes, and project requirements. <\/p>\n<\/li>\n<li>\n<p>Prepare, review, and update detailed electrical design drawings, including: One-line diagrams, Elementary and control schematics, Wiring diagrams, Equipment layouts and installation details <\/p>\n<\/li>\n<li>\n<p>Develop and\/or verify as-built documentation for projects implemented across the Southern Company fleet<\/p>\n<\/li>\n<li>\n<p>Interface with external parties on design models, drawings, and design<\/p>\n<\/li>\n<li>\n<p>Coordinate with project stakeholders, including plant engineering, construction, vendors, and other engineering disciplines. <\/p>\n<\/li>\n<\/ul>\n<h2>Ideal Background<\/h2>\n<p><b>Education: <\/b>Associate degree in Engineering Technology or Computer-Aided Drafting is required. <\/p>\n<p><b>Certification: <\/b>Certification is not required at this level.<\/p>\n<p><b>Experience:<\/b> This position requires 4+ years of relevant industrial experience in electrical and instrumentation drafting and design <\/p>\n<p><b>Required Knowledge Skills and Abilities<\/b><\/p>\n<ul>\n<li>\n<p>Familiarity with the current version of the National Electrical Code (NEC).<\/p>\n<\/li>\n<li>\n<p>Ability to perform lighting level calculations.<\/p>\n<\/li>\n<li>\n<p>Ability to size wire, conduit and overcurrent protection for both lighting and power applications.<\/p>\n<\/li>\n<li>\n<p>Ability to perform voltage drop calculations.<\/p>\n<\/li>\n<li>\n<p>Ability to route conduit and cable tray.<\/p>\n<\/li>\n<li>\n<p>Ability to calculate tray and conduit fill.<\/p>\n<\/li>\n<li>\n<p>Ability to determine motor control center loading.<\/p>\n<\/li>\n<li>\n<p>Familiarity with specifications and installation details of construction bulk materials and equipment.<\/p>\n<\/li>\n<li>\n<p>Ability to create accurate electrical installation documents from the information found on vendor equipment drawings.<\/p>\n<\/li>\n<li>\n<p>Ability to determine load center unit substation loading.<\/p>\n<\/li>\n<li>\n<p>Knowledge and understanding of work flow\/information flow between disciplines.<\/p>\n<\/li>\n<li>\n<p>Knowledge and understanding of schedule constraints and information requirements for the production of all electrical deliverables.<\/p>\n<\/li>\n<li>\n<p>Ability to accurately estimate completion of assigned tasks.<\/p>\n<\/li>\n<li>\n<p>Knowledge and application of company engineering design and CAD drafting standards.<\/p>\n<\/li>\n<li>\n<p>Proficient in the use of Microsoft Word, Excel and Outlook.<\/p>\n<\/li>\n<li>\n<p>Proficient in the use of 2D AutoCAD and Microstation. 3D AutoCAD desirable.<\/p>\n<\/li>\n<li>\n<p>Good communication skills, both verbal and written.<\/p>\n<\/li>\n<li>\n<p>Virtual team skills and cross divisional relationships continue to develop, and providing interoffice execution support under general supervision.<\/p>\n<\/li>\n<\/ul>\n<p><b>Physical Requirements <\/b><\/p>\n<ul>\n<li>\n<p>Ability to sit, stand, or walk for long periods of time.<\/p>\n<\/li>\n<\/ul>\n<p>#LI-MR1<\/p>\n<h2>Hargrove Culture<\/h2>\n<p>We work to create an environment founded on trust, personal integrity, and a “team mentality” so that each person understands the value of their contributions both on a project and company-wide level. We know that each person on our team contributes to the success of our company by pairing expertise and passion to meet and exceed the needs of the clients we serve across the globe. <\/p>\n<p>Our safety culture protects and promotes the well-being of every person who works with us and every person touched by our work. <\/p>\n<p>As a 100% Teammate owned company, we proudly offer a comprehensive benefits package including, paid holidays, personal paid time off, medical, dental, vision, life, and disability insurance, 401(k), and other benefits to eligible Teammates.<\/p>\n<h2>Equal Opportunity Employment Statement<\/h2>\n<p>Hargrove is an Equal Opportunity\/Affirmative Action employer. We do not discriminate based upon race, color, national origin, religion, age, sex (including gender, sexual orientation, pregnancy, sexual identity, marital or family status), disability, military service or obligations, veteran status, or any other characteristic protected by law.<\/p>\n<p>Hargrove is a drug-free workplace.<\/p>\n<p>The selected candidate must be authorized to work in the United States.<\/p>","pubDate":"2026-05-11T17:16:00+00:00"},{"id":143614,"url":"https:\/\/jobicy.com\/jobs\/143614-head-of-seo","jobSlug":"143614-head-of-seo","jobTitle":"Head of SEO","companyName":"Ruby Labs","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/0799a7b7-221-1.jpeg","jobIndustry":["SEO"],"jobType":["Full-Time"],"jobGeo":"Europe","jobLevel":"Director","jobExcerpt":"About usRuby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our...","jobDescription":"<h2><strong>About us<\/strong><\/h2>\n<p>Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: <a href=\"https:\/\/rubylabs.com\/about-us\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">https:\/\/rubylabs.com\/about-us\/<\/a><\/p>\n<h2><strong>About the role<\/strong><\/h2>\n<p>Ruby Labs is looking for a Head of SEO to own and lead our SEO efforts across the company. You will lead a small team of SEO professionals, set the strategy, and personally drive results that move the needle on organic visibility, brand dominance, and revenue.<\/p>\n<p>This role goes beyond traditional SEO. We expect our Head of SEO to be deeply fluent in AI-driven search, including Generative Engine Optimisation (GEO) and strategies to ensure our brands are surfaced and recommended by large language models (e.g.GPT, Claude, Gemini…).<\/p>\n<p>The search landscape is evolving fast, and we need someone who is already operating ahead of the curve.<\/p>\n<p>If you have a proven track record of dominating first-page Google results, building powerful backlink profiles, and fully owning the SERPs for the brands you've worked on, and if you can show us the results to prove it, we want to hear from you.<\/p>\n<h2><strong>Key Responsibilities<\/strong><\/h2>\n<ul>\n<li>\n<p><strong>SEO Strategy &amp; Ownership: <\/strong>Define and lead the SEO strategy across all Ruby Labs brands, ensuring a cohesive and prioritised approach to organic growth. Own the full roadmap, from technical SEO and content to link building, and be accountable for performance outcomes.<\/p>\n<\/li>\n<li>\n<p><strong>Generative Engine Optimisation (GEO): <\/strong>Develop and execute strategies to ensure Ruby Labs products and brands are cited, recommended, and surfaced in responses generated by large language models including ChatGPT, Claude, Gemini, and more. This includes building topical authority, optimising for structured data, and identifying how AI-powered search differs from traditional SERP strategies.<\/p>\n<\/li>\n<li>\n<p><strong>First-Page Domination: <\/strong>Own the mission to dominate the first page of Google for all priority queries across our brands. Design and execute content strategies that consistently produce articles and pages ranking on the first page of Google.<\/p>\n<\/li>\n<li>\n<p><strong>Link Building at Scale: <\/strong>Build and manage a high-quality, scalable link acquisition programme across all brands.<\/p>\n<\/li>\n<li>\n<p><strong>Reputation Management &amp; Negative Content Suppression: <\/strong>Lead the effort to identify, monitor, and outrank unfavourable search results across all brand SERPs. Develop proactive strategies to occupy the entire first page of Google with controlled, brand-positive content, reducing the visibility of negative results to zero.<\/p>\n<\/li>\n<li>\n<p><strong>Technical SEO: <\/strong>Ensure all Ruby Labs websites are technically sound. Including site speed, crawlability, indexation, structured data, Core Web Vitals, and mobile optimisation. When required, collaborate closely with specific product and engineering teams to implement fixes and improvements efficiently.<\/p>\n<\/li>\n<li>\n<p><strong>Team Leadership: <\/strong>Manage, and develop a small team of SEO professionals. Set clear goals, provide mentorship, review work, and build a high-performance team culture focused on results and continuous improvement.<\/p>\n<\/li>\n<li>\n<p><strong>Performance Reporting:<\/strong> Define the KPIs and reporting framework for SEO across all brands. Deliver regular performance reports to the leadership team with clear insights, trend analysis, and forward-looking recommendations.<\/p>\n<\/li>\n<li>\n<p><strong>Cross-Brand Collaboration: <\/strong>Work closely with the marketing, product, and engineering teams across Ruby Labs brands to ensure SEO is embedded into every relevant workstream.<\/p>\n<\/li>\n<\/ul>\n<h2><strong>Qualifications<\/strong><\/h2>\n<ul>\n<li>\n<p><strong>Search &amp; SEO Expertise<\/strong><\/p>\n<ul>\n<li>\n<p><strong>Minimum 5+ years of hands-on SEO experience: <\/strong>with a demonstrable track record of achieving first-page rankings for competitive, high-volume keywords across multiple domains or brands.<\/p>\n<\/li>\n<li>\n<p><strong>Technical SEO mastery: <\/strong>Deep understanding of crawl architecture, indexation, structured data, Core Web Vitals, log file analysis, and technical site auditing. Comfortable working directly with engineering teams to implement changes.<\/p>\n<\/li>\n<li>\n<p><strong>Content strategy for organic growth: <\/strong>Proven ability to design and oversee content strategies that produce rankings. Experience briefing, editing, and quality-controlling SEO content at scale.<\/p>\n<\/li>\n<li>\n<p><strong>Link building expertise: <\/strong>Strong experience leading link acquisition campaigns. Ability to build sustainable, scalable programmes with measurable results.<\/p>\n<\/li>\n<li>\n<p><strong>SERP reputation management: <\/strong>Demonstrated experience in suppressing negative search results and engineering first-page SERP ownership through a mix of owned, earned, and controlled assets.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li>\n<p><strong>AI &amp; Generative Search<\/strong><\/p>\n<ul>\n<li>\n<p><strong>Generative Engine Optimisation (GEO): <\/strong>Strong understanding of how large language models consume and surface content, and practical experience on how to optimise for inclusion in AI-generated responses across GPT, Claude, Gemini, and similar platforms.<\/p>\n<\/li>\n<li>\n<p><strong>AI tooling proficiency:<\/strong> Comfortable using AI tools for content ideation, keyword clustering, competitive analysis, and workflow automation.<\/p>\n<\/li>\n<li>\n<p><strong>Forward-looking mindset:<\/strong> A genuine interest in and understanding of how AI is reshaping search behaviour, and the ability to translate that into concrete strategic actions.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li>\n<p><strong>Analytics &amp; Data<\/strong><\/p>\n<ul>\n<li>\n<p><strong>Advanced proficiency in SEO platforms (Ahrefs, Semrush, or similar).<\/strong> Ability to extract meaningful insights, identify trends, and make data-driven decisions.<\/p>\n<\/li>\n<li>\n<p><strong>Reporting &amp; dashboards: <\/strong>Experience building SEO performance dashboards and communicating results clearly to both technical and non-technical stakeholders.<\/p>\n<\/li>\n<li>\n<p><strong>Experimentation mindset: <\/strong>Comfortable designing and interpreting SEO tests, including on-page optimisation experiments, and drawing confident conclusions from data.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li>\n<p><strong>Leadership &amp; Soft Skills<\/strong><\/p>\n<ul>\n<li>\n<p><strong>Proven track record:<\/strong> You can show us the results. We expect clear examples of SERP wins, link building outcomes, and reputation management successes with verifiable evidence.<\/p>\n<\/li>\n<li>\n<p><strong>Leadership &amp; team development: <\/strong>Experience managing or mentoring SEO professionals, with a track record of developing talent and maintaining high team performance.<\/p>\n<\/li>\n<li>\n<p><strong>Ownership mentality: <\/strong>You operate as if the brands are your own. You don't wait to be told what to do. You identify problems, propose solutions, and execute with urgency.<\/p>\n<\/li>\n<li>\n<p><strong>Communication &amp; stakeholder management: <\/strong>Excellent written and verbal communication in English. Ability to translate complex SEO concepts into clear business language and gain buy-in from cross-functional stakeholders.<\/p>\n<\/li>\n<li>\n<p><strong>Highly organised &amp; structured: <\/strong>Capable of managing multiple brands and workstreams simultaneously without losing focus on priorities or quality.<\/p>\n<\/li>\n<li>\n<p><strong>Performance-driven: <\/strong>Comfortable working in a results-oriented environment where the expectation is continuous improvement, clear accountability, and visible impact.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2><strong>Location<\/strong><\/h2>\n<p>Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.<\/p>\n<h2><strong>Benefits<\/strong><\/h2>\n<p>Discover the perks of being part of our vibrant team! We offer:<\/p>\n<ul>\n<li>\n<p><strong>Remote Work Environment:<\/strong> Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. <\/p>\n<\/li>\n<li>\n<p><strong>Unlimited PTO:<\/strong> Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. <\/p>\n<\/li>\n<li>\n<p><strong>Paid National Holidays:<\/strong> Celebrate and relax on national holidays with paid time off to unwind and recharge. <\/p>\n<\/li>\n<li>\n<p><strong>Company-provided MacBook:<\/strong> Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them. <\/p>\n<\/li>\n<li>\n<p><strong>Flexible Independent Contractor Agreement:<\/strong> Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: <a href=\"https:\/\/docs.google.com\/document\/d\/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk\/preview?tab=t.0\" rel=\"nofollow ugc noopener\" target=\"_blank\">https:\/\/docs.google.com\/document\/d\/1tzxGX4Uu7Ts_HCLFXESKLnKaaBfVCPf1f9AYZPrkjJM\/preview?tab=t.0<\/a><\/p>\n<\/li>\n<\/ul>\n<p>Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!<\/p>\n<h2><strong>Interview Process<\/strong><\/h2>\n<p>After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:<\/p>\n<ul>\n<li>\n<p>Recruiter Screening (40 minutes)<\/p>\n<\/li>\n<li>\n<p>Task Assignment<\/p>\n<\/li>\n<li>\n<p>Second Interview (60 minutes)<\/p>\n<\/li>\n<li>\n<p>Final Interview (60 minutes)<\/p>\n<\/li>\n<\/ul>\n<h2><strong>Life at Ruby Labs<\/strong><\/h2>\n<p>At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.<\/p>\n<p>This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.<\/p>\n<p>Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.<\/p>\n<p>#LI-Remote<\/p>","pubDate":"2026-05-11T17:10:50+00:00"},{"id":143613,"url":"https:\/\/jobicy.com\/jobs\/143613-seo-executive","jobSlug":"143613-seo-executive","jobTitle":"SEO Executive","companyName":"ClickOut Media","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/0aa1e086-221.png","jobIndustry":["SEO"],"jobType":["Full-Time"],"jobGeo":"UK","jobLevel":"Director","jobExcerpt":"SEO ExecutiveRemote &#8211; EuropePermanent or Full-time ContractorCompetitive packageAbout Us:ClickOut Media is not just a company &#8211; it&#8217;s a thriving ecosystem of diverse talent from around the globe. As a proudly...","jobDescription":"<p><strong>SEO Executive<\/strong><\/p>\n<ul>\n<li>\n<p>Remote - Europe<\/p>\n<\/li>\n<li>\n<p>Permanent or Full-time Contractor<\/p>\n<\/li>\n<li>\n<p>Competitive package<\/p>\n<\/li>\n<\/ul>\n<p><strong><br \/>About Us:<\/strong><br \/>ClickOut Media is not just a company - it's a thriving ecosystem of diverse talent from around the globe. As a proudly remote-first organisation, we've cultivated an environment where creativity flourishes, collaboration is core, and innovation knows no bounds. With over +1000 team members, our startup culture fuels our growth, making us a leading force in multi-channel marketing. We specialise in delivering best-in-class SEO &amp; Content solutions to esteemed clients worldwide.<br \/><strong>What Makes Us Different:<\/strong><br \/>At ClickOut Media, we thrive in the most competitive search verticals, operate across every major language, and conquer platforms you've probably never even heard of. Our dynamic approach, combined with our fast-paced environment, sets us apart in the industry. We're not just here to meet expectations; we're here to exceed them, every single time. Our relentless pursuit of excellence has been the cornerstone of our continuous success.<br \/> <strong><br \/>Job Description:<\/strong><\/p>\n<p>We are excited to be on the hunt for a talented and motivated individual to join our team as an SEO Executive, who will be involved in all aspects of delivering SEO projects, with a strong focus on on-page, off-page, link-building, and backlink strategies.<\/p>\n<p>In this role, you will support our central SEO team in all matters relating to SEO optimisation, strategy and growth.<\/p>\n<p><strong><br \/>Responsibilities:<\/strong><\/p>\n<ul>\n<li>\n<p>Perform day-to-day SEO activities, including On-Page and Off-Page optimisation<\/p>\n<\/li>\n<li>\n<p>Competitor analysis, backlink audits, technical audits, managing Wordpress projects, content publishing<\/p>\n<\/li>\n<li>\n<p>Plan and manage link-building efforts, including outreach<\/p>\n<\/li>\n<li>\n<p>Conduct regular competitor analysis<\/p>\n<\/li>\n<li>\n<p>Regularly monitor the project backlink profile using tools like Ahrefs<\/p>\n<\/li>\n<li>\n<p>Monitor and evaluate search results and performance<\/p>\n<\/li>\n<li>\n<p>Identifying opportunities to improve technical, content<\/p>\n<\/li>\n<li>\n<p>Supporting senior team members <\/p>\n<\/li>\n<\/ul>\n<p><strong>Qualifications:<\/strong><\/p>\n<ul>\n<li>\n<p>Strong knowledge and proven experience in on-page and off-page SEO, including backlinking and link-building outreach.<\/p>\n<\/li>\n<li>\n<p>Experience conducting technical audits, content audits, and backlink audits.<\/p>\n<\/li>\n<li>\n<p>Experience with SEO tools (Moz, Ahrefs, GSC, SEMRush, Majestic, ScreamingFrog, etc)<\/p>\n<\/li>\n<li>\n<p>Proficient in web editing (ideally WordPress CMS)<\/p>\n<\/li>\n<li>\n<p>Preferable knowledge of iGaming industries<\/p>\n<\/li>\n<li>\n<p>Ideally, 2-3 years of SEO experience<\/p>\n<\/li>\n<li>\n<p>Good communication skills<\/p>\n<\/li>\n<li>\n<p>Fluent in English and knowledge of any other European language is an advantage<\/p>\n<\/li>\n<\/ul>\n<p><strong>Benefits &amp; Rewards<\/strong><\/p>\n<ul>\n<li>\n<p>A brilliant opportunity to grow your career &amp; work with a fun, fast-paced &amp; growing company, prepared to let you shine<\/p>\n<\/li>\n<li>\n<p>An entrepreneurial environment where you learn more every day (we more than welcome and support people with their own projects)<\/p>\n<\/li>\n<li>\n<p>Build an organization that continues to diversify its portfolio<\/p>\n<\/li>\n<li>\n<p>Personal responsibility with a ton of autonomy<\/p>\n<\/li>\n<li>\n<p>33 free paid days<\/p>\n<\/li>\n<li>\n<p>Market-leading remuneration and bonuses available<\/p>\n<\/li>\n<li>\n<p>An international team with over 35 nationalities<\/p>\n<\/li>\n<li>\n<p>Fully Remote working <\/p>\n<\/li>\n<li>\n<p>Additional benefits for permanent employees are available depending on the location<\/p>\n<\/li>\n<\/ul>\n<p><strong>What do we mean by \"Fully Remote\"<\/strong><br \/>Clickout Media offers you an unparalleled working experience. We are registered in Malta, but you don't have to be. Wherever you are based, and whether you are employed, operate B2B, or are a career freelancer, we will always find a way to work with great people.<\/p>\n<p>Engaging with a worldwide workforce, ClickOut Media brings together world-leading experts in the fields of Tech, SEO, Content, and Product. Our remote approach gives absolute flexibility to our people and exemplifies our philosophy of autonomy and trust.<\/p>\n<p>Diversity is a given to us, and this unique approach allows us to deliver and have respect for the wide variety of people, experiences, and cultures we bring together.<\/p>\n<p><strong>Our recruitment process is as follows:<\/strong><\/p>\n<ol>\n<li>\n<p>Apply<\/p>\n<\/li>\n<li>\n<p>Have an introduction call with our recruitment team<\/p>\n<\/li>\n<li>\n<p>Do a test<\/p>\n<\/li>\n<li>\n<p>Have a technical interview<\/p>\n<\/li>\n<\/ol>\n<p><strong>Equal Opportunities<\/strong><\/p>\n<p>ClickOut Media is an equal-opportunity employer welcoming applicants from all backgrounds.<\/p>","pubDate":"2026-05-11T17:10:48+00:00"},{"id":143612,"url":"https:\/\/jobicy.com\/jobs\/143612-seo-executive-fi-dk","jobSlug":"143612-seo-executive-fi-dk","jobTitle":"SEO Executive (FI\/DK)","companyName":"ClickOut Media","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/0aa1e086-221.png","jobIndustry":["SEO"],"jobType":["Full-Time"],"jobGeo":"Europe","jobLevel":"Director","jobExcerpt":"SEO ExecutiveRemotePermanent or Full-time ContractorCompetitive packageAbout Us:ClickOut Media is not just a company &#8211; it&#8217;s a thriving ecosystem of diverse talent from around the globe. As a proudly remote-first organisation,...","jobDescription":"<p><strong>SEO Executive<\/strong><\/p>\n<ul>\n<li>\n<p>Remote<\/p>\n<\/li>\n<li>\n<p>Permanent or Full-time Contractor<\/p>\n<\/li>\n<li>\n<p>Competitive package<\/p>\n<\/li>\n<\/ul>\n<p><strong><br \/>About Us:<\/strong><br \/>ClickOut Media is not just a company - it's a thriving ecosystem of diverse talent from around the globe. As a proudly remote-first organisation, we've cultivated an environment where creativity flourishes, collaboration is core, and innovation knows no bounds. With over +1000 team members, our startup culture fuels our growth, making us a leading force in multi-channel marketing. We specialise in delivering best-in-class SEO &amp; Content solutions to esteemed clients worldwide.<br \/><strong>What Makes Us Different:<\/strong><br \/>At ClickOut Media, we thrive in the most competitive search verticals, operate across every major language, and conquer platforms you've probably never even heard of. Our dynamic approach, combined with our fast-paced environment, sets us apart in the industry. We're not just here to meet expectations; we're here to exceed them, every single time. Our relentless pursuit of excellence has been the cornerstone of our continuous success.<br \/> <strong><br \/>Job Description:<\/strong><\/p>\n<p>We are excited to be on the hunt for a talented and motivated individual to join our team as an SEO Executive, who will be involved in all aspects of delivering SEO projects, with a strong focus on on-page, off-page, link-building, and backlink strategies.<\/p>\n<p>In this role, you will support our SEO team in all matters relating to SEO optimisation, strategy and growth. We are looking for a well-organized, proactive, and results-driven SEO fluent in English, as well as either <strong>Finnish<\/strong> or <strong>Danish<\/strong> is a plus. The ideal candidate needs a deep passion for digital content and SEO, alongside a good understanding of affiliate marketing within highly competitive industries.<\/p>\n<p><strong><br \/>Responsibilities:<\/strong><\/p>\n<ul>\n<li>\n<p>Perform day-to-day SEO activities, including On-Page and Off-Page optimisation<\/p>\n<\/li>\n<li>\n<p>Competitor analysis, backlink audits, technical audits, managing Wordpress projects, content publishing<\/p>\n<\/li>\n<li>\n<p>Plan and manage link-building efforts, including outreach<\/p>\n<\/li>\n<li>\n<p>Conduct regular competitor analysis<\/p>\n<\/li>\n<li>\n<p>Regularly monitor the project backlink profile using tools like Ahrefs<\/p>\n<\/li>\n<li>\n<p>Monitor and evaluate search results and performance<\/p>\n<\/li>\n<li>\n<p>Identifying opportunities to improve technical, content<\/p>\n<\/li>\n<li>\n<p>Supporting senior team members<\/p>\n<\/li>\n<\/ul>\n<p><strong>Qualifications:<\/strong><\/p>\n<ul>\n<li>\n<p>Strong knowledge and proven experience in on-page and off-page SEO, including backlinking and link-building outreach.<\/p>\n<\/li>\n<li>\n<p>Experience conducting technical audits, content audits, and backlink audits.<\/p>\n<\/li>\n<li>\n<p>Experience with SEO tools (Moz, Ahrefs, GSC, SEMRush, Majestic, ScreamingFrog, etc)<\/p>\n<\/li>\n<li>\n<p>Experience with AI tools and prompt engineering (Claude, Gemini…)<\/p>\n<\/li>\n<li>\n<p>Proficient in web editing (ideally WordPress CMS)<\/p>\n<\/li>\n<li>\n<p>Preferable knowledge of iGaming industries<\/p>\n<\/li>\n<li>\n<p>Ideally, 2-3 years of SEO experience<\/p>\n<\/li>\n<li>\n<p>Good communication skills <\/p>\n<\/li>\n<\/ul>\n<p><strong>Preferred Qualifications:<\/strong><\/p>\n<ul>\n<li>\n<p>Experience working in affiliate or content-led environments<\/p>\n<\/li>\n<li>\n<p>Speaking Finnish or Danish is a plus<\/p>\n<\/li>\n<li>\n<p>Previous experience in a remote-first company.<\/p>\n<\/li>\n<\/ul>\n<p><strong>Benefits &amp; Rewards<\/strong><\/p>\n<ul>\n<li>\n<p>A brilliant opportunity to grow your career &amp; work with a fun, fast-paced &amp; growing company, prepared to let you shine<\/p>\n<\/li>\n<li>\n<p>An entrepreneurial environment where you learn more every day (we more than welcome and support people with their own projects)<\/p>\n<\/li>\n<li>\n<p>Build an organization that continues to diversify its portfolio<\/p>\n<\/li>\n<li>\n<p>Personal responsibility with a ton of autonomy<\/p>\n<\/li>\n<li>\n<p>33 free paid days<\/p>\n<\/li>\n<li>\n<p>Market-leading remuneration and bonuses available<\/p>\n<\/li>\n<li>\n<p>An international team with over 35 nationalities<\/p>\n<\/li>\n<li>\n<p>Fully Remote working <\/p>\n<\/li>\n<li>\n<p>Additional benefits for permanent employees are available depending on the location<\/p>\n<\/li>\n<\/ul>\n<p><strong>What do we mean by \"Fully Remote\"<\/strong><br \/>Clickout Media offers you an unparalleled working experience. We are registered in Malta, but you don't have to be. Wherever you are based, and whether you are employed, operate B2B, or are a career freelancer, we will always find a way to work with great people.<\/p>\n<p>Engaging with a worldwide workforce, ClickOut Media brings together world-leading experts in the fields of Tech, SEO, Content, and Product. Our remote approach gives absolute flexibility to our people and exemplifies our philosophy of autonomy and trust.<\/p>\n<p>Diversity is a given to us, and this unique approach allows us to deliver and have respect for the wide variety of people, experiences, and cultures we bring together.<\/p>\n<p><strong>Our recruitment process is as follows:<\/strong><\/p>\n<ol>\n<li>\n<p>Apply<\/p>\n<\/li>\n<li>\n<p>Have an introduction call with our recruitment team<\/p>\n<\/li>\n<li>\n<p>Do a test<\/p>\n<\/li>\n<li>\n<p>Have a technical interview<\/p>\n<\/li>\n<\/ol>\n<p><strong>Equal Opportunities<\/strong><\/p>\n<p>ClickOut Media is an equal-opportunity employer welcoming applicants from all backgrounds.<\/p>","pubDate":"2026-05-11T17:10:47+00:00"},{"id":143611,"url":"https:\/\/jobicy.com\/jobs\/143611-seo-sem-specialist-freelance-remote","jobSlug":"143611-seo-sem-specialist-freelance-remote","jobTitle":"SEO & SEM Specialist – Freelance, Remote","companyName":"Magic","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/0261eea5-221-1.jpeg","jobIndustry":["SEO"],"jobType":["Full-Time"],"jobGeo":"Philippines","jobLevel":"Any","jobExcerpt":"SEO &amp; SEM Specialist &#8211; Freelance, RemoteDepartment: Specialized RolesEmployment Type: Full TimeLocation: PhilippinesReporting To: Client via MagicCompensation: $7.00 \/ hourDescriptionAbout the ClientOur client is a well-established digital marketing agency with...","jobDescription":"<h2>SEO &amp; SEM Specialist - Freelance, Remote<\/h2>\n<p><strong>Department: <\/strong>Specialized Roles<\/p>\n<p><strong>Employment Type: <\/strong>Full Time<\/p>\n<p><strong>Location: <\/strong>Philippines<\/p>\n<p><strong>Reporting To: <\/strong>Client via Magic<\/p>\n<p><strong>Compensation: <\/strong>$7.00 \/ hour<\/p>\n<h2>Description<\/h2>\n<p><strong>About the Client<br \/><\/strong><\/p>\n<p>Our client is a well-established digital marketing agency with multiple locations across the United States, specializing in performance-driven digital strategies. Our client has maintained prestigious partnerships, including Google Partner and Facebook Blueprint certifications, demonstrating their commitment to excellence in digital marketing services. Our client serves various industries, focusing on helping brands dominate their online presence through comprehensive digital marketing solutions.<br \/><strong>Why does this role exist? <\/strong><br \/>This position is essential to support the agency's growing digital marketing operations, specifically in managing paid advertising campaigns and SEO initiatives for their diverse client base. The role combines hands-on campaign management with detail-oriented SEO tasks, requiring someone who can maintain high standards of execution while following specific protocols and instructions.<\/p>\n<h2>Tasks List<\/h2>\n<p><strong>Search Engine Marketing (SEM) Management <\/strong><\/p>\n<ul>\n<li>Manage and optimize Google Ads campaigns<\/li>\n<li>Execute Facebook and Instagram advertising strategies<\/li>\n<li>Handle LinkedIn Ads campaigns<\/li>\n<li>Assist in developing advertising strategies<\/li>\n<\/ul>\n<p><strong>Search Engine Optimization (SEO) <\/strong><\/p>\n<ul>\n<li>Execute SEO tasks following detailed instructions<\/li>\n<li>Perform administrative SEO-related activities<\/li>\n<li>Follow specific protocols for repetitive optimization tasks<\/li>\n<\/ul>\n<p><strong>Campaign Analysis &amp; Reporting <\/strong><\/p>\n<ul>\n<li>Monitor campaign performance across platforms<\/li>\n<li>Follow detailed reporting procedures<\/li>\n<li>Maintain accurate documentation of activities<\/li>\n<\/ul>\n<p><strong>Administrative Support <\/strong><\/p>\n<ul>\n<li>Assist team members with various tasks<\/li>\n<li>Follow established processes and procedures<\/li>\n<li>Maintain organized records of work completed<\/li>\n<\/ul>\n<h2>Requirements<\/h2>\n<ul>\n<li>Proven experience managing Google Ads, Facebook Ads, and LinkedIn Ads campaigns<\/li>\n<li>Demonstrated ability to follow detailed instructions with high accuracy<\/li>\n<li>Strong understanding of digital advertising platforms and best practices<\/li>\n<li>Basic knowledge of SEO principles and practices<\/li>\n<li>Excellent English communication skills<\/li>\n<li>Detail-oriented mindset with strong organizational abilities<\/li>\n<li>Ability to work independently while following established procedures<\/li>\n<li>Professional attitude with good time management skills<\/li>\n<li>WFH Set-Up:\n<ul>\n<li>Computer with at least 8GB RAM, an Intel i5 core processor\/AMD Ryzen 5 Processor, and up.<\/li>\n<li>Internet speed of at least 40 MBPS<\/li>\n<li>Headset with an extended mic that has noise cancellation and a webcam<\/li>\n<li>Back-up computer and internet connection<\/li>\n<li>Quiet, dedicated workspace at home<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>What to expect...<br \/><\/strong><br \/><strong>Work Setup:<\/strong><\/p>\n<ul>\n<li>Remote position<\/li>\n<li>Must have a reliable internet connection and a quiet workspace<\/li>\n<li>Required to provide own computer with Intel Core i5 or something similar or higher operating system<\/li>\n<\/ul>\n<p><strong>Working Hours:<\/strong><\/p>\n<ul>\n<li>Monday to Friday, 8 AM to 5 PM EST (Eastern Standard Time)<\/li>\n<li>40 hours a week<\/li>\n<\/ul>\n<p><strong>Compensation:<\/strong><\/p>\n<ul>\n<li>$7 per hour<\/li>\n<li>No benefits package included<\/li>\n<\/ul>\n<h2>Top 5 Reasons to kickstart your Career Journey with Magic!<\/h2>","pubDate":"2026-05-11T17:10:45+00:00","salaryMin":14000,"salaryMax":14000,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143610,"url":"https:\/\/jobicy.com\/jobs\/143610-senior-data-analyst-seo","jobSlug":"143610-senior-data-analyst-seo","jobTitle":"Senior Data Analyst, SEO","companyName":"Scorpion","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2021\/11\/5d0f5219d1a5557d70758202f92e0076.png","jobIndustry":["SEO"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Senior","jobExcerpt":"About Us Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their...","jobDescription":"<h2><strong>About Us<\/strong><\/h2>\n<p>\nScorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what’s going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We’re a technology-led service with a human touch.<\/p>\n<h2>About the Role<\/h2>\n<p>We’re looking for a Senior Data Analyst, SEO to help us better understand and improve organic search performance across a large portfolio of local and enterprise clients.<\/p>\n<p>In this role, you’ll work cross-functionally to analyze SEO performance data, identify trends, and translate insights into clear recommendations that inform product strategy, product marketing, and optimization efforts. This is not an SEO execution role. It is focused on measurement, analysis, and strategic insight.<\/p>\n<p>Reporting to the SVP of Product and Optimization, you’ll partner closely with Product, Optimization and SEO leadership, Product Marketing, and senior leadership to evaluate what’s working, what’s not, and where we should go next.<\/p>\n<h2><strong>What Your Success Will Look Like<\/strong><\/h2>\n<ul>\n<li>Analyze SEO performance data across a large and diverse client portfolio to identify trends, patterns, and opportunities<\/li>\n<li>Own and evolve portfolio level SEO performance reporting, including dashboards and scorecards<\/li>\n<li>Build and maintain benchmarking frameworks to compare performance across key verticals<\/li>\n<li>Define and standardize SEO KPIs to ensure consistency across teams<\/li>\n<li>Evaluate the effectiveness of SEO strategies and product capabilities, identifying what drives the strongest outcomes<\/li>\n<li>Conduct post launch analyses for product and strategy updates impacting SEO performance<\/li>\n<li>Support emerging areas like AI driven search such as AI assisted search visibility, entity coverage, and local signals as measurement capabilities evolve<\/li>\n<li>Partner with Product, Data, and Engineering teams to improve data quality and expand access to meaningful SEO signals<\/li>\n<li>Translate complex data into clear narratives and recommendations for both technical and non technical stakeholders<\/li>\n<li>Proactively surface insights and opportunities that influence product direction and business strategy<\/li>\n<\/ul>\n<h2><strong>Who You Are And What You Bring<br \/><\/strong><\/h2>\n<ul>\n<li><strong>Education<\/strong>\n<ul>\n<li>Bachelor's degree in Marketing, Business, Data Analytics, Communications, or a related field; STEM degree a plus.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li><strong>Experience<\/strong>\n<ul>\n<li>4+ years of experience in data analytics, digital marketing, product development, or a related field, with a strong emphasis on data mining to inform product decisions<\/li>\n<li>Experience working with large datasets and translating data into actionable insights<\/li>\n<li>SEO fundamentals including technical, on page, off page, local search, and familiarity with AI search is a plus<\/li>\n<li>Experience building dashboards and reports for a range of stakeholders<\/li>\n<li>Experience in agency, SaaS, or SMB focused environments is a plus<\/li>\n<\/ul>\n<\/li>\n<li><strong>Skills<\/strong>\n<ul>\n<li><strong>Technical<\/strong>\n<ul>\n<li>Intermediate experience with SQL and data visualization tools such as Tableau or similar<\/li>\n<li>Familiarity with tools like Google Analytics GA4, Google Search Console, SEMrush, Ahrefs, Moz, BrightLocal, or similar<\/li>\n<li>Experience with Python or automation tools is a plus<\/li>\n<\/ul>\n<\/li>\n<li><strong>Core<\/strong>\n<ul>\n<li>Strong analytical and problem solving skills<\/li>\n<li>Clear and effective communication both written and verbal<\/li>\n<li>Ability to work independently and manage multiple priorities<\/li>\n<li>Attention to detail with a focus on data accuracy and consistency<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2>Our Scorpion Values<\/h2>\n<ul>\n<li><strong>Winning Mindset:<\/strong> When our clients win, we win.<\/li>\n<li><strong>Genuine Care:<\/strong> We only succeed when we are truly invested in our clients and each other.<\/li>\n<li><strong>Unmatched Results:<\/strong> We deliver more than expected–and then some–driving the best results and impacting lives.<\/li>\n<li><strong>Constant Improvement:<\/strong> We believe there is always a better way. We learn we ask “What if?” we build and then do it again.<\/li>\n<li><strong>Unbeatable Teamwork:<\/strong> We come from different backgrounds but have the same vision. We only get there by doing it together, as a team.<\/li>\n<\/ul>\n<h2>Compensation <\/h2>\n<p>We acknowledge that states have passed legislation promoting pay transparency. As a national employer, Scorpion has made the decision to post our expected pay rate or pay range (as applicable) in all our job postings, regardless of geographic location.<\/p>\n<ul>\n<li>The base salary range is $100,000 (entry-level) - $110,000 (highly experienced), exclusive of fringe benefits. If you are hired at Scorpion, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and\/or experience. Additionally, we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the total salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future &amp; continued salary growth. <\/li>\n<li>The compensation package may also include incentive compensation opportunities in the form of discretionary bonuses or commissions.<\/li>\n<\/ul>\n<h2>Our Benefits<\/h2>\n<p>We invest in our employees by offering them diverse benefits from best-in-class carriers. These benefits provide enough choice and flexibility to keep our employees and their families healthy and happy—today and tomorrow.<\/p>\n<ul>\n<li>100% employer-paid medical, dental, and vision insurance<\/li>\n<li>Flexible paid time off, so you can rest, relax, and recharge away from work<\/li>\n<li>Paid parental leave<\/li>\n<li>Paid cell phone and service<\/li>\n<li>Remote office allowance<\/li>\n<li>Professional development and development courses<\/li>\n<li>Regular manager check-ins to drive performance and career growth through Lattice<\/li>\n<\/ul>\n<p> Scorpion is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military\/veteran status, genetic information, sexual orientation, gender identity, or physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion. <a href=\"https:\/\/www.scorpion.co\/careers\/accommodations\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">Reasonable Accommodations<\/a> Scorpion participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit <a href=\"http:\/\/www.uscis.gov\" rel=\"nofollow ugc noopener\" target=\"_blank\">www.uscis.gov<\/a>.<\/p>","pubDate":"2026-05-11T17:10:43+00:00","salaryMin":100000,"salaryMax":110000,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143608,"url":"https:\/\/jobicy.com\/jobs\/143608-seo-geo-specialist","jobSlug":"143608-seo-geo-specialist","jobTitle":"SEO \/ GEO Specialist","companyName":"Employment Hero","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/9af6a674-221-1.png","jobIndustry":["SEO"],"jobType":["Full-Time"],"jobGeo":"Australia","jobLevel":"Midweight","jobExcerpt":"Who we areEmployment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one...","jobDescription":"<p><strong>Who we are<\/strong><\/p>\n<p>Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. <\/p>\n<p>Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 350,000 businesses and more than 2 million employees. <\/p>\n<p><strong>The EH Way<\/strong><\/p>\n<p>At Employment Hero, we’re proud of our unique DNA, which we call The EH Way. <\/p>\n<ul>\n<li>\n<strong>We are Mission First<\/strong> - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission<\/li>\n<li>\n<strong>We are Remote First<\/strong> - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy <\/li>\n<li>\n<strong>We are AI First<\/strong> - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale<\/li>\n<li>\n<strong>We are Apolitical<\/strong> - we do not take a position on political or social topics, unless it relates to our Mission<\/li>\n<li>\n<strong>We Live by Our Values<\/strong> - we role model our values 100% of the time<\/li>\n<li>\n<strong>We Expect High Performance <\/strong>- we set a high standard and we’re not satisfied with being average<\/li>\n<\/ul>\n<p><strong>This role <\/strong><\/p>\n<p>Search is changing faster than it ever has. AI Overviews, ChatGPT, Perplexity, and generative answers are reshaping how people find information — and how brands win or lose visibility. At Employment Hero, we're not watching that shift from the sidelines.<\/p>\n<p>We're hiring an SEO Specialist who takes genuine ownership of organic performance across four markets, someone who thinks commercially, works autonomously, and leads execution across people and platforms, not just tools. You understand that getting a brand cited in an AI-generated answer is becoming just as strategic as ranking #1 on Google, and you've already started thinking about how to get there.\n<\/p>\n<p>This is a hands-on, multi-region role covering Australia, New Zealand, the UK, and Canada. You'll work closely with our Global SEO Lead to execute and evolve our global organic strategy, spanning technical SEO, content, link building, and GEO, and help shape how Employment Hero shows up across both traditional and AI-driven search surfaces.\n<\/p>\n<p>If you've built Claude workflows that replaced hours of manual work, check Perplexity to see how your brand is described, and can connect organic traffic to pipeline — this role was written for you.<\/p>\n<p>This will include<\/p>\n<ul>\n<li>Run technical SEO audits across Employment Hero's websites, own the fix pipeline, and manage freelancers and suppliers to get changes shipped<\/li>\n<li>Monitor GA4, GSC, Ahrefs, and SEMrush for traffic fluctuations and strategic signals — and translate algorithm updates and AI search shifts into actionable strategy<\/li>\n<li>Write research-backed content briefs for internal writers, leading keyword research, content gap analysis, and topical authority building across the content and brand team<\/li>\n<li>Build and optimise landing pages with design and CRO, balancing UX, conversion performance, and on-page SEO<\/li>\n<li>Lead backlink outreach end-to-end: prospecting, editor relationships, link reclamation, and guest post quality control<\/li>\n<li>Own Employment Hero's GEO programme — tracking citation share across ChatGPT, Perplexity, and Google AI Overviews using tools like Profound or Otterly, and applying entity optimisation and content structure to move the needle<\/li>\n<li>Build repeatable AI-powered workflows using Claude, ChatGPT, Gemini, and others to automate audits, keyword clustering, brief generation, and reporting — daily use, not occasional experimentation<\/li>\n<li>Report on commercial impact (pipeline and revenue, not just traffic), contribute to weekly and monthly SEO reporting, and help make the function more scalable through smart tooling and process design<\/li>\n<\/ul>\n<p><strong>Who you are <\/strong><\/p>\n<p>To thrive at Employment Hero, you’ll need to embody The EH Way - operating with focus, agility, and an obsession with impact. For this role, you’ll also bring<\/p>\n<ul>\n<li>3–5 years in a dedicated SEO role — agency, B2B SaaS, or marketplace background preferred<\/li>\n<li>Proven organic results you can walk through with specifics: traffic, rankings, and pipeline or revenue impact<\/li>\n<li>Strong technical foundations across crawlability, site architecture, Core Web Vitals, schema, and log file analysis<\/li>\n<li>Fluent in Ahrefs, GSC, GA4, Screaming Frog, and SEMrush<\/li>\n<li>Experience coordinating link building campaigns and managing freelancers or suppliers to get execution done — not just running platforms solo<\/li>\n<li>Daily, habitual use of AI tools (Claude, ChatGPT, Gemini, or similar) — this is a qualifying criterion; at least one repeatable AI-powered workflow you've built and can demonstrate<\/li>\n<li>Able to report on organic performance in commercial terms: pipeline contribution and revenue influence, not just traffic and rankings<\/li>\n<li>Clear communicator who can brief a writer, present data to a stakeholder, and explain algorithm changes to a non-technical team — and self-directed enough to own your output in a remote-first environment<\/li>\n<\/ul>\n<p><strong>What we can offer<\/strong><\/p>\n<p>At Employment Hero, we don’t just talk about a better way to work - we live it. Joining Employment Hero means<\/p>\n<ul>\n<li>You will work remotely, with the flexibility to own your time and impact<\/li>\n<li>You will access cutting-edge tools to amplify your work, knowledge and outputs <\/li>\n<li>You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life<\/li>\n<li>You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies <\/li>\n<li>You’ll also have access to a wide range of benefits that includes - a very generous parental leave policy, subsidised egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, and outstanding learning &amp; development opportunities <\/li>\n<li>Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali, Dubai and are excited to meet in Gold Coast in Australia in September 2026<\/li>\n<\/ul>\n<p><em>We’re AI-first, so you may meet some of our AI tools early in the process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience. We verify candidate identity and location as part of our hiring process.<\/em><\/p>\n<p><em>At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here employmenthero.com\/legals\/applicant-policy\/<\/em><\/p>\n<p><em>Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.<\/em><\/p><\/p>","pubDate":"2026-05-11T17:10:40+00:00"},{"id":143597,"url":"https:\/\/jobicy.com\/jobs\/143597-enterprise-customer-success-manager-8","jobSlug":"143597-enterprise-customer-success-manager-8","jobTitle":"Enterprise Customer Success Manager","companyName":"Five9","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/08\/7c3d754e-221.png","jobIndustry":["Customer Success"],"jobType":["Full-Time"],"jobGeo":"UK","jobLevel":"Midweight","jobExcerpt":"Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values...","jobDescription":"<p>Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. <\/p>\n<p>Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. <\/p>\n<p>Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As an Enterprise CSM, will be assigned to larger customers who typically have a broader portfolio of products and services. The Enterprise CSM positions themselves as overall relationship lead and customer's business partner. Along with retaining these customers, the CSM is tightly aligned with both the Technical Account Manager and the Account Director in expanding the portfolio of products these customers are leveraging. Many times, the Enterprise CSM also works cross-functionally to optimise their solution. <strong>Key Responsibilities:<\/strong><br \/><strong> <\/strong><strong>Customer-centric Focus:<\/strong>\n<\/p>\n<ul>\n<li>Develop and maintain strong, long-lasting customer relationships by becoming a trusted advisor to a dedicated portfolio of clients.<\/li>\n<li>Collaborate with customers to define and track key performance metrics and ensure they are meeting their overall business objectives.<\/li>\n<li>Leverage knowledge of each customer account to develop and maintain account-specific Success Plans.<\/li>\n<li>Provide regular updates, reporting, and periodic business reviews to customers and Five9 leadership on customer success outcomes and engagement.<\/li>\n<li>Identify and address any potential issues or risks that may impact customer satisfaction or retention.<\/li>\n<\/ul>\n<p><strong> Strategic Thinking<\/strong><\/p>\n<p>:\n<\/p>\n<ul>\n<li>Understand customer business goals and challenges to align Five9 solutions that drive success and value for the customer.<\/li>\n<li>Proactively identify and address customer issues or concerns, and provide effective solutions.<\/li>\n<li>Use data and analytics to track and measure customer success metrics and evaluate\/present business outcomes.<\/li>\n<\/ul>\n<p><strong> Cross-functional Collaboration:<\/strong><\/p>\n<ul>\n<li>Work closely with internal teams including Professional Services, Product, and Support to ensure customer satisfaction and retention.<\/li>\n<li>Coordinate with Sales and TAMs on increased business opportunities within the account base.<\/li>\n<\/ul>\n<p> <strong>Key Qualifications:<\/strong>\n<\/p>\n<ul>\n<li>Proven experience in customer success, account management, or a related role.<\/li>\n<li>Experience working with financial services or regulated companies.<\/li>\n<li>Excellent communication and interpersonal skills.<\/li>\n<li>Strong problem-solving and analytical abilities.<\/li>\n<li>Must be self-directed and self-motivated.<\/li>\n<li>Proven ability to manage multiple projects at a time while paying strict attention to details.<\/li>\n<li>Ability to work in a fast-paced and dynamic environment.<\/li>\n<li>Familiarity with contact centre technology and the SaaS industry is a plus.<\/li>\n<li>CRM and customer success management software experience is preferred.<\/li>\n<\/ul>\n<p>Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. <\/p>\n<p>View our privacy policy, including our privacy notice to California residents here: <a href=\"https:\/\/www.five9.com\/pt-pt\/legal\" target=\"_blank\" rel=\"nofollow ugc noopener\">https:\/\/www.five9.com\/pt-pt\/legal<\/a>. <\/p>\n<p>Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.<\/p>","pubDate":"2026-05-11T14:39:15+00:00"},{"id":143596,"url":"https:\/\/jobicy.com\/jobs\/143596-intern-customer","jobSlug":"143596-intern-customer","jobTitle":"Intern, Customer","companyName":"Zuora","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/43baa0bd-221.jpg","jobIndustry":["Customer Success"],"jobType":["Internship"],"jobGeo":"USA","jobLevel":"Entry-Level, Junior","jobExcerpt":"About ZuoraAt Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach...","jobDescription":"<p><strong>About Zuora<\/strong><\/p>\n<p>At Zuora, we do <a href=\"https:\/\/www.zuora.com\/modern-business\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">Modern Business<\/a>. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.<\/p>\n<p><strong>The Opportunity and the Team<\/strong><\/p>\n<p>Zuora’s Customer Success organization helps customers realize maximum value from their investment in Zuora. The Customer Success Strategy &amp; Operations team supports both the CS organization and our customers by building the processes, tools, and systems that enable Customer Success to operate effectively at scale.. We are looking for a detail-oriented intern to support operational and analytical work during a temporary coverage period.<\/p>\n<p>In this role, you will work closely with Strategy &amp; Operations managers to support digital and scaled Customer Success programs and test emerging AI-driven workflows, with data analysis and reporting as core supporting activities. The work is hands-on and execution-focused, well suited for someone who enjoys working with data, systems, and clearly defined processes, and who wants exposure to how Customer Success strategy is executed in a SaaS environment.<\/p>\n<p>This is a remote position. <\/p>\n<p><strong>About You<\/strong><\/p>\n<p>AI Testing &amp; Data Validation<\/p>\n<ul>\n<li>Test AI-enabled workflows by reviewing outputs for accuracy, completeness, and relevance.<\/li>\n<li>Compare AI outputs against source systems and documented business rules.<\/li>\n<li>Perform structured validations and track findings to support iteration and improvement.<\/li>\n<\/ul>\n<p>Digital &amp; Scaled CS Program Support<\/p>\n<ul>\n<li>Support digital and scaled Customer Success programs by translating defined campaigns and business rules into clean, structured executable documents<\/li>\n<li>Support campaign tracking and iteration based on results<\/li>\n<\/ul>\n<p>Data Requests &amp; Reporting<\/p>\n<ul>\n<li>Support ad-hoc data requests related to customer and team performance (e.g., CS KPIs).<\/li>\n<li>Build and maintain reports in Excel (formulas, pivot tables, basic data modeling).<\/li>\n<li>Assist with reporting from Salesforce and other enterprise systems, including quarter-end and planning-related reports.<\/li>\n<li>Document report logic and data sources to ensure repeatability.<\/li>\n<\/ul>\n<p>Operational Support<\/p>\n<ul>\n<li>Help manage and prioritize incoming reporting, analysis, and operational requests.<\/li>\n<li>Support the creation and maintenance of process decks, documentation, and written materials used by the CS team.<\/li>\n<li>Support quarter-end, planning, and initiative-related analysis as needed.<\/li>\n<\/ul>\n<p>Your experience<\/p>\n<ul>\n<li>Currently pursuing a degree in business, operations, analytics, information systems, or a related field.<\/li>\n<li>Coursework, projects, or hands-on experimentation involving AI automation (e.g., evaluating AI outputs for accuracy and quality, basic prompt building and testing). <\/li>\n<li>Strong Excel skills (formulas, pivot tables).<\/li>\n<li>Comfortable working with data across multiple systems and learning new tools quickly.<\/li>\n<li>Experience with Salesforce reporting is a plus, not required.<\/li>\n<li>High attention to detail, strong organization, and clear written communication.<\/li>\n<\/ul>\n<p>Nice to Have<\/p>\n<ul>\n<li>Experience through coursework or personal projects exploring more advanced AI use cases, such as building simple agents or end-to-end workflows<\/li>\n<li>Exposure to CRM or analytics systems.<\/li>\n<li>Prior experience in reporting, analysis, or operations-focused roles or coursework.<\/li>\n<\/ul>\n<p><strong>Pay and Benefits<\/strong><\/p>\n<p>#ZEOLife at Zuora<\/p>\n<p>As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs\" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.<\/p>\n<p>Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.<\/p>\n<p>Location &amp; Work Arrangements<\/p>\n<p>Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.<\/p>\n<p>Our Commitment to an Inclusive Workplace<\/p>\n<p>Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.<\/p>\n<p>Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.<\/p>\n<p>We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com.<\/p>","pubDate":"2026-05-11T14:39:14+00:00"},{"id":143595,"url":"https:\/\/jobicy.com\/jobs\/143595-customer-onboarding-specialist-3","jobSlug":"143595-customer-onboarding-specialist-3","jobTitle":"Customer Onboarding Specialist","companyName":"Jamf","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/6ac94784-221.jpg","jobIndustry":["Customer Success"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Midweight","jobExcerpt":"At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to...","jobDescription":"<p>At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple.<\/p>\n<p>The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf.<\/p>\n<p><strong>What you'll do at Jamf:<\/strong><\/p>\n<p>The Customer Onboarding Specialist supports new customers as they begin using the product, helping them feel confident, informed, and set up for success. This role is ideal for someone who enjoys working with customers, learning software products, and providing clear, friendly guidance. With training and mentorship, the Specialist will lead onboarding activities, deliver product walkthroughs, and support solution setup while developing deep product knowledge over time.<\/p>\n<p><strong>For those candidates who live near a Jamf office, you may be expected to work periodically in-office or collaborative work location with other Jamf employees in your area for certain events or moments that matter.<\/strong><\/p>\n<p><strong><strong>What you can expect to do in this role<\/strong>:<\/strong><\/p>\n<ul>\n<li>Independently welcome new customers and support them through initial onboarding engagements<\/li>\n<li>Lead live product walkthroughs and onboarding sessions, adapting content and pace to what each customer needs to be successful<\/li>\n<li>Learn the product in depth and confidently explain core features, workflows, and best practices<\/li>\n<li>Manager solution setup and configuration engaging guidance from senior team members on complex or non-standard scenarios<\/li>\n<li>Gather customer goals and questions to design onboarding experiences reflecting each customer’s unique environment and priorities<\/li>\n<li>Partner with Customer Success, Support, and Implementation teams to ensure seamless handoffs at each stage of the customer lifecycle<\/li>\n<li>Serve as the primary day-to-day onboarding coordinator determining when to connect customers with the right internal resources and subject matter experts at the right time<\/li>\n<li>Apply foundational change management awareness to help customers understand adoption milestones and what to expect throughout the onboarding journey<\/li>\n<li>Track onboarding activities, milestones, and customer feedback in internal systems<\/li>\n<li>Identify and resolve common customer questions or challenges independently and escalate when appropriate<\/li>\n<li>Contribute to onboarding documentation, templates, and learning resources<\/li>\n<li><em>#LI-Remote<\/em><\/li>\n<\/ul>\n<p><strong>What we are looking for:<\/strong><\/p>\n<ul>\n<li>Minimum of 2 years of experience in a customer facing role (customer support, customer success, onboarding, training, or similar) (Required)<\/li>\n<li>Experience working with software or technology products (Preferred)<\/li>\n<li>Exposure to CRM or customer tools (e.g., Salesforce, Zendesk, Gainsight, or similar) is a plus<\/li>\n<li>Strong communication skills with a friendly, professional approach<\/li>\n<li>Comfort speaking with customers via video calls, email, and chat<\/li>\n<li>Ability to learn new software tools and concepts quickly<\/li>\n<li>Organized and detail-oriented, with the ability to manage multiple tasks<\/li>\n<li>Problem solving mindset and willingness to ask questions and seek guidance<\/li>\n<li>Collaborative team player with a customer-first attitude<\/li>\n<li>2 Year \/ Associate’s or Bachelor’s degree in Business, Communications, Information Systems, Marketing, Education or a related field (Required)<\/li>\n<li>Introductory Customer Success or Customer Support Certifications (Preferred)<\/li>\n<li>Basic onboarding, enablement or training certifications (Preferred)<\/li>\n<li>A combination of relevant experience and education may be considered\n<ul>\n<li>Equivalent experience in customer-facing roles (support, training, hospitality, etc,) may be considered in place of a degree<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>SECURITY AND PRIVACY REQUIREMENTS<\/strong><\/p>\n<ul>\n<li>Participation in ongoing security training is mandatory<\/li>\n<li>Established security protocols will be adhered to, sensitive data will be handled responsibly, and data protection practices are followed, including understanding relevant privacy regulations and reporting breaches<\/li>\n<li>Acknowledging the Jamf Code of Conduct, where applicable security and privacy policies can be found, is a requirement of all roles at Jamf<\/li>\n<\/ul>\n<p><strong>How we help you reach your best potential:<\/strong><\/p>\n<ul>\n<li>Named a 2025 Best Companies to Work For by U.S. News<\/li>\n<li>Named a 2025 Newsweek America’s Greatest Workplaces for Gen Z<\/li>\n<li>Named a 2024 Best Technology Company to Work For by U.S. News<\/li>\n<li>Named one of Forbes Most Trusted Companies in 2024<\/li>\n<li>Named a 2024 Best Companies to Work For by U.S. News<\/li>\n<li>Named a 2024 Newsweek America’s Greatest Workplaces for Parents &amp; Families<\/li>\n<li>Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work®<\/li>\n<li>We train and we then we give you the room to grow. We offer a clear and defined customer support career path, but our Jamfs also choose to explore horizontal career growth to discover new interests and opportunities.<\/li>\n<li>Our Support teams are the technical experts solving problems big and small for our loyal customer base. Tech support is human support and you will know you are making a real and meaningful impact for our more than 75,000 global customer base.<\/li>\n<li>Our customers are some of the most loyal in the world. We put people over profits – which is why our customers keep coming back to us!<\/li>\n<\/ul>\n<p>Pay Transparency Range$55,100—$117,400 USD<\/p>\n<p><strong>What it means to be a Jamf?<br \/><\/strong>We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace. <\/p>\n<p>Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly. <\/p>\n<p>Above it all, waves our banner of #OneJamf – and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement. <\/p>\n<p><strong>What does Jamf do?<\/strong><strong><br \/><\/strong>Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security – anytime, anywhere – to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day.<\/p>\n<p>Get social with us and follow the conversation at #OneJamf<\/p>\n<p><em>Jamf is committed to creating an inclusive &amp; supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at <a href=\"mailto:recruiting@jamf.com\" rel=\"nofollow ugc noopener\" target=\"_blank\">recruiting@jamf.com<\/a> <\/em><\/p>","pubDate":"2026-05-11T14:39:13+00:00","salaryMin":55100,"salaryMax":117400,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143594,"url":"https:\/\/jobicy.com\/jobs\/143594-customer-support-specialist-4","jobSlug":"143594-customer-support-specialist-4","jobTitle":"Customer Support Specialist","companyName":"Boulevard","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2021\/12\/a45167e12b0ed51058a884cf9cd0c76f.png","jobIndustry":["Customer Success"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Any","jobExcerpt":"Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that...","jobDescription":"<p><strong>Who is Boulevard? <\/strong><\/p>\n<p>Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most.<\/p>\n<p>Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at <a href=\"https:\/\/www.joinblvd.com\/\" target=\"_blank\" rel=\"nofollow ugc noopener\">how we (and YOU) can make that happen<\/a>. <\/p>\n<p>We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through <a href=\"https:\/\/www.joinblvd.com\/about\" target=\"_blank\" rel=\"nofollow ugc noopener\">our story and what we value the most<\/a>.<\/p>\n<p>Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.<\/p>\n<p><strong>Come do the best work of your life at Boulevard.<\/strong><\/p>\n<p>Support is the first line of contact for customers reaching out for assistance and is responsible for supporting and strengthening business relationships with Boulevard customers. Customer satisfaction is never sacrificed while meeting service-level expectations. Whether business owners, front desk users, or service providers, our Support team is available to answer customer questions through multiple contact channels. <\/p>\n<p>T1 Customer Support Specialists contribute to the continual improvement of team efficiency, growth in skills, and customer experience by resolving complex T1 tickets (on behalf of SMB, Midmarket, Strategic, and Enterprise customers), supporting their team by maintaining a steady flow of ticket solves, and contributing to team resources. This role reports directly to a T1 Support Manager.<\/p>\n<p>This role will work Monday-Friday, 9-6 EST + occasional additional coverage (some holidays, etc.).<\/p>\n<p><strong>What you’ll do here:<\/strong><\/p>\n<ul>\n<li>Spend ~85% of the day owning complex T1 tickets:<\/li>\n<ul>\n<li>Assist customers via live chat, email, text, phone, and screen-sharing. <\/li>\n<li>Effectively scope, troubleshoot, anticipate downstream impact, and resolve technical issues while displaying ownership and empathy.<\/li>\n<li>Distill and effectively communicate technical information to customers with varying technical acumen.<\/li>\n<li>Exercise adaptable communication skills, independently determining when to modify existing macros or create new responses to fit each individual case.<\/li>\n<li>De-escalate spicy interactions with confidence, effectively escalating through defined channels to resolve issues when necessary.<\/li>\n<li>Potentially flex into other T1 ticket queues as needed based on volume fluctuations<\/li>\n<\/ul>\n<li>Spend ~10% on meetings and administrative tasks<\/li>\n<li>Spend ~5% on personal development and up-skilling (as time allows)<\/li>\n<li>Volume-allowing, may spend up to ~5% of the day contributing to internal resources and continual improvement:<\/li>\n<ul>\n<li>Contribute to knowledge, SOPs, enablement, and macros (with manager oversight)<\/li>\n<li>Proactively surface process and product improvements <\/li>\n<li>Assist the Customer Support Manager with ad hoc projects<\/li>\n<\/ul>\n<li>Identify incidents and accurately follow incident response protocol<\/li>\n<li>Demonstrate agility, resilience, and the ability to exercise good judgment and critical thinking under pressure.<\/li>\n<li>Provide valuable customer insights by surfacing trends, churn risks, and upsell opportunities.<\/li>\n<li>Build relationships and collaborate effectively with your immediate remote team and cross-functional partners, including Finance, Engineering, Product, and other Customer Experience teams.<\/li>\n<\/ul>\n<p><strong>What you’ll need to thrive:<\/strong><\/p>\n<ul>\n<li><strong>Experience:<\/strong> 2-4+ years customer-facing Enterprise Support experience in a fast-paced, scaling SaaS startup environment . Bonus if you have experience supporting a technical platform within the self-care, data or medical industries.<\/li>\n<li><strong>Technical aptitude:<\/strong> Previous experience supporting a complex technical platform that manages data, reporting, user permissions\/roles, scheduling, payments, inventory or a combination of several of these using internal resources and external tools. Well-versed in incident response at the Tier 1 Support level.<\/li>\n<li><strong>Joy for details:<\/strong> Every i is dotted, every t is crossed. Our customers mind the details for their clients, and we do the same for them, with pleasure!<\/li>\n<li><strong>Let’s-do-this energy:<\/strong> Bring your customer support hat, let your curiosity shine, and jump into our entrepreneurial, fast-paced environment!<\/li>\n<li><strong>High EQ:<\/strong> You’re an empathetic and concise communicator, modeling how to effectively navigate internal relationships and complex customer interactions by utilizing your versatile communication style, sophisticated interpersonal skills, and displaying a resilient spirit.<\/li>\n<li><strong>Outstanding customer rapport:<\/strong> Give life to our Boulevard values by personifying the brand in every interaction, delighting customers and remaining mindful of the customer experience with your exceptional verbal and written communication skills.<\/li>\n<li><strong>Patience, Positivity, Problem solving:<\/strong> Managing Enterprise Support tickets requires a bias for thoughtful action, meeting challenges or conflict with a solutions-oriented approach that solves the immediate issue while planning future prevention.<\/li>\n<li><strong>Flexibility:<\/strong> Boulevard customers operate businesses that extend beyond the traditional 9-5; in addition to the standard schedule team members may occasionally work extended days as needed and provide on-call coverage on holidays. <\/li>\n<\/ul>\n<p><strong>How we’ll take care of you:<\/strong><\/p>\n<p>Your starting cash compensation for this role is $31.25 per hour + 10% bonus of your annual base compensation. This cash compensation is subject to change, and there is always room for growth and advancement.<\/p>\n<p>In addition to the wonderful people you’ll get to work with and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically. <\/p>\n<ul>\n<li>\n<p>✨ We’ve got you covered with a 401(k) match plus dental, medical, vision, and life insurance. <\/p>\n<\/li>\n<li>\n<p> Take a break whenever you need with our flexible vacation day policy. <\/p>\n<\/li>\n<li>\n<p> Fully remote so you can choose where you want to work. You’ll receive a work from home stipend every month. <\/p>\n<\/li>\n<li>\n<p> Family planning resources and specialized support programs. <\/p>\n<\/li>\n<li>\n<p> Equity: get ahead on the ground floor and grow with Boulevard. <\/p>\n<\/li>\n<li>\n<p> Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve.<\/p>\n<\/li>\n<\/ul>\n<p> We recommend following <a href=\"https:\/\/www.linkedin.com\/company\/boulevard\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">our official LinkedIn page<\/a> to stay up to date on all things Boulevard life!<\/p>\n<p><em>Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.<\/em><\/p>","pubDate":"2026-05-11T14:39:11+00:00","salaryMin":62500,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143593,"url":"https:\/\/jobicy.com\/jobs\/143593-customer-operations-associate-i","jobSlug":"143593-customer-operations-associate-i","jobTitle":"Customer Operations Associate I","companyName":"Affirm","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/fac7714c-221-1.jpg","jobIndustry":["Customer Success"],"jobType":["Full-Time"],"jobGeo":"Canada","jobLevel":"Midweight","jobExcerpt":"Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.Affirm strives to...","jobDescription":"<p>Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.<\/p>\n<p>Affirm strives to be an honest and transparent financial company that is a leader in the Buy Now Pay Later industry. Affirm does this by giving consumers the financial flexibility without any hidden fees or compounding interest.<br \/>Affirm seeks to provide better financial products to improve the lives of consumers and we are looking for an Operations Associate who will join our team to humbly serve our customers. As part of our Customer Operations team, Operations Associates ensure timely and accurate resolution of complex customer inquiries through omni-channel communication, and partner with cross-functional teams to implement new systems and products. Our ideal candidate is ready to learn and develop their career as a part of a dynamic and collaborative team.<br \/><strong>What you’ll do<\/strong><\/p>\n<ul>\n<li>\n<p>Resolve escalated customer inquiries via predominantly email, with occasional need for phone calls to support customers. <\/p>\n<\/li>\n<li>\n<p>Responsible for maintaining a high level of professionalism and maintaining excellent Quality Assurance scores with clients while working to establish a positive rapport<\/p>\n<\/li>\n<li>\n<p>Utilization of your in-depth product and financial knowledge to communicate, investigate, and resolve customer issues on a larger variety of case types.<\/p>\n<\/li>\n<li>\n<p>Participate and assist in ongoing training to develop new skills and responsibilities<\/p>\n<\/li>\n<li>\n<p>Help identify trends and areas of improvement including agent coaching, quality monitoring and product features<\/p>\n<\/li>\n<li>\n<p>Participate in the incubation phase of new products and features and assist with ad-hoc projects as needed<\/p>\n<\/li>\n<li>\n<p>Responsible for independently managing schedules and emails channels in order to drive higher productivity performance and quality scores.<\/p>\n<\/li>\n<li>\n<p>Proactive willingness to collaborate cross-functionally with other Affirm teams to analyze, assess and resolve complex customer issues<\/p>\n<\/li>\n<li>\n<p>Opportunity to participate in voluntary specialized processes in addition to day to day responsibilities<\/p>\n<\/li>\n<li>\n<p>Initiate document creation, including meeting minutes, N-Pagers, and procedural updates<\/p>\n<\/li>\n<\/ul>\n<p><strong>What we look for<\/strong><\/p>\n<ul>\n<li>\n<p>Willingness to support operation functions on evenings, weekends and public holidays<\/p>\n<\/li>\n<li>\n<p>Excellent verbal and written communication skills<\/p>\n<\/li>\n<li>\n<p>Capable of delivering high quality work independently and\/or virtually while remaining flexible in a fast-growth environment<\/p>\n<\/li>\n<li>\n<p>1-3 years required experience interacting with customers in an omnichannel environment (phone, email, chat, etc) <\/p>\n<\/li>\n<li>\n<p>Experience within the financial industry is a plus<\/p>\n<\/li>\n<li>\n<p>Sound judgment and proactive problem solving skills<\/p>\n<\/li>\n<li>\n<p>Ability to apply analytical thinking in decision making with keen organizational skills and attention to detail<\/p>\n<\/li>\n<li>\n<p>Team player with an interest in collaborating with and learning from cross-functional partners<\/p>\n<\/li>\n<li>\n<p>Strong follow-through and ability to manage competing priorities<\/p>\n<\/li>\n<li>\n<p>Mac (iOS) and Google Workspace (formerly G Suite) knowledge a plus <\/p>\n<\/li>\n<li>\n<p>Comfortable with working with Key Performance Indicators (KPIs) to assess and drive performance<\/p>\n<\/li>\n<\/ul>\n<p>Pay Grade - B<br \/>Equity Grade - 1<br \/><strong>Employees new to Affirm typically come in at the start of the pay range<\/strong>. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.<br \/>Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)<br \/>CAN base pay range per year: $39,000 - $59,000 CAD<br \/>Please note that visa sponsorship is not available for this position.<\/p>\n<p>This posting is for an existing vacancy.<br \/>#LI-Remote<\/p>\n<p>Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.<\/p>\n<p>We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: <\/p>\n<ul>\n<li>Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents <\/li>\n<li>Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses<\/li>\n<li>Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge<\/li>\n<li>ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount<\/li>\n<\/ul>\n<p>We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.<\/p>\n<p>[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.<\/p>\n<p>By clicking \"Submit Application,\" you acknowledge that you have read Affirm's <a href=\"https:\/\/www.affirm.com\/global-candidate-privacy-notice\" target=\"_blank\" rel=\"nofollow ugc noopener\">Global Candidate Privacy Notice<\/a> and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.<\/p>","pubDate":"2026-05-11T14:39:10+00:00","salaryMin":39000,"salaryMax":59000,"salaryCurrency":"CAD","salaryPeriod":"yearly"},{"id":143592,"url":"https:\/\/jobicy.com\/jobs\/143592-customer-experience-ops-intern","jobSlug":"143592-customer-experience-ops-intern","jobTitle":"Customer Experience Ops Intern","companyName":"Cribl","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/65d82c04-221.jpeg","jobIndustry":["Customer Success"],"jobType":["Internship"],"jobGeo":"USA","jobLevel":"Entry-Level, Junior","jobExcerpt":"Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half...","jobDescription":"<p>Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next.<\/p>\n<p>We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd.<\/p>\n<p><strong>Why You’ll Love This Role<\/strong><\/p>\n<p>Our Customer Experience (CX) Operations team manages post-sales programs that drive onboarding, adoption, and long-term customer success. From communications to workshops to reporting and tooling, we deliver the infrastructure that helps Cribl customers thrive and internal teams stay productive.<\/p>\n<p>We’re looking for a curious, organized, and driven 2026 graduate who’s excited to learn how operations support the customer journey. <strong>This internship is designed as a 3-month “intern-to-hire” opportunity<\/strong>. During that time, you’ll receive hands-on training and begin supporting key programs. If there’s mutual alignment and demonstrated success, we’ll look to bring you on full-time at the end of the internship.<\/p>\n<p>This is a <strong>hybrid role with in-office time at Cribl HQ in San Francisco<\/strong> on average once per week. Candidates must be located in the Bay Area. <\/p>\n<p><strong>As An Active Member Of Our Team, You Will…<\/strong><\/p>\n<ul>\n<li>Acquire foundational system administration expertise with Gainsight as Cribl’s Customer Success platform<\/li>\n<li>Learn Customer Experience Programs and Operations at a fast paced technology company<\/li>\n<li>Gain hands-on learning and experience with program and project management<\/li>\n<li>Contribute to customer program operations and be exposed to related opportunities within Cribl<\/li>\n<li>Establish a foundation for a career in Customer Operations at Cribl and beyond<\/li>\n<li>With coaching and guidance, you are able to independently own a program management and operate a workstream within CX Operations or related functions with accuracy, accountability and timeliness. <\/li>\n<\/ul>\n<p><strong>If You've Got It - We Want It<\/strong><\/p>\n<ul>\n<li>A BA or BS degree from an accredited college or university (graduating 2026), ideally in technology, data science, or a related field with Computer Science<\/li>\n<li>Strong communication skills and a customer-first mindset—you’re comfortable engaging with others and keeping things organized<\/li>\n<li>Prior internship or campus experience in tech, operations, customer support, or program coordination preferred but not required<\/li>\n<li>Proven time management skills; you’ve juggled deadlines, group projects, or leadership roles<\/li>\n<li>Eager to learn, take feedback, and grow in a fast-paced environment<\/li>\n<li>Quick learner with solid problem-solving instincts and attention to detail<\/li>\n<li>Comfortable using tools like Google Workspace, and other communication tools such as Zoom, Slack, etc. <\/li>\n<li>Located in the San Francisco Bay Area and is able to commute to Cribl’s SF HQ office once per week<\/li>\n<li>Demonstrated ability and aptitude to quickly learn the job requirements, adapt to changes, function well in a team environment, able to collaborate cross functionally, and meaningfully contribute to operational success. <\/li>\n<li>Bonus points:\n<ul>\n<li>Candidate who can not only deliver based on instructions, but also bring their curiosity, enthusiasm and fresh set of eyes to introduce new ideas for process improvements. Extra focus on knowledge and ability in reporting and data analytics. <\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.<\/p>\n<p>Hourly Rate $32hr. Salary upon conversion: $75k-$85k plus 15% bonus and equity. <br \/>#LI-KM1<br \/>#LI-Remote<\/p>\n<p><strong>Bring Your Whole Self<br \/><\/strong><br \/>Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.<\/p>\n<p>Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at <a href=\"https:\/\/cribl.io\/about-us\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">cribl.io\/about-us<\/a>. <\/p>","pubDate":"2026-05-11T14:39:08+00:00","salaryMin":64000,"salaryMax":85000,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143591,"url":"https:\/\/jobicy.com\/jobs\/143591-senior-manager-customer-experience-strategy","jobSlug":"143591-senior-manager-customer-experience-strategy","jobTitle":"Senior Manager, Customer Experience Strategy","companyName":"Samsara","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/dd26f5ca-221.jpg","jobIndustry":["Customer Success"],"jobType":["Full-Time"],"jobGeo":"Anywhere","jobLevel":"Senior","jobExcerpt":"Who we areSamsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things...","jobDescription":"<p><strong>Who we are<\/strong><\/p>\n<p>Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.<\/p>\n<p>Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.<\/p>\n<p><strong>About the Role<\/strong><\/p>\n<p>As a critical member of Samsara's Customer Experience Strategy team, you will be the operational backbone of an AI-first CX intelligence function. You will design, build, and run the systems and programs that give Samsara a real-time, unified view of the customer, combining AI-powered signal analysis, world-class VoC program management, and rigorous data storytelling to drive measurable improvements across the end-to-end customer journey.<\/p>\n<p>You report directly to the Head of Customer Experience Strategy and own the day-to-day execution of our customer listening infrastructure, insights operations, and closed-loop programs. You are not just a program manager, you are a builder who understands that AI is transforming how companies listen to, understand, and act on customer feedback, and you bring hands-on experience making that transformation real.<\/p>\n<p>You have deep Voice of Customer program management expertise, a passion for customer data, and a proven track record of turning insight into action. You know how to move from signal to story to business outcome, and you're energized by the challenge of doing that at scale, in real time, with AI as your force multiplier.<\/p>\n<p><strong>This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.<\/strong><\/p>\n<p><strong>In This Role, You Will<\/strong><\/p>\n<ul>\n<li><strong>Operate a world-class AI-powered customer listening infrastructure.<\/strong> Design and run Voice of Customer programs, NPS, CSAT, CES, transactional and relationship surveys, augmented by AI to move beyond periodic snapshots toward continuous, real-time customer sentiment. Own survey design, operational execution, reporting pipelines, and the closed-loop process end to end.<\/li>\n<li><strong>Own the unified customer intelligence platform.<\/strong> Drive the implementation and ongoing management of a centralized experience platform that consolidates all channels of customer feedback, survey responses, support tickets, Gong call transcripts, product telemetry, feature requests, into a single, AI-queryable source of truth. Partner with Biztech to build and maintain the data infrastructure that makes this possible.<\/li>\n<li><strong>Own and manage Samsara's Qualtrics platform end to end. <\/strong>Serve as the internal system owner and subject matter expert for Qualtrics,overseeing survey architecture, user access and governance, integrations with CRM and data systems, vendor relationship management, and platform roadmap. Partner with Biztech and key stakeholders to ensure Qualtrics is configured, maintained, and leveraged as the foundation of Samsara's enterprise-wide listening infrastructure.<\/li>\n<li><strong>Derive and activate AI-powered insights.<\/strong> Go beyond traditional reporting, use LLM-based theme extraction, AI-inferred sentiment analysis, and signal aggregation across structured and unstructured data to surface the patterns, friction points, and drivers that traditional analysis misses. Translate complex quantitative and qualitative data into compelling narratives that influence executive decision-making and functional priorities.<\/li>\n<li><strong>Build and scale the closed-loop excellence program.<\/strong> Design and operate a tiered closed-loop system that ensures critical customer friction points are triaged, routed to the right owner, resolved, and documented.<\/li>\n<li><strong>Drive systemic customer experience improvements.<\/strong> Facilitate cross-functional insight reviews and action-planning sessions with internal stakeholders across CS, Support, Product, and Sales. Lead efforts targeting the highest-ARR-impact friction points, integrating quantitative and qualitative feedback to design and implement strategic solutions.<\/li>\n<li><strong>Implement and manage AI tooling for CX intelligence.<\/strong> Evaluate, onboard, and operationalize emerging AI tools, from automated insight delivery platforms to AI-moderated research tools, building a governance framework that balances innovation with data quality and security.<\/li>\n<li><strong>Build the Synthetic CSAT and real-time sentiment layer.<\/strong> Partner with the AI Engineer on the team to develop AI-inferred customer sentiment models that replace lagging survey ratings with live signals derived from operational data, enabling real-time visibility into experience health across key journey moments.<\/li>\n<li><strong>Operationalize a customer-centric culture at Samsara.<\/strong> Be an effective, data-driven storyteller who inspires the organization to listen, understand, and act on customer feedback. <\/li>\n<li><strong>Be a CX and AI thought leader.<\/strong> Stay ahead of what's possible in AI-powered customer intelligence — bringing emerging tools, methodologies, and best practices to Samsara before they become standard, and ensuring the team remains best-in-class in both CX programs and AI application.<\/li>\n<li><strong>Hire, develop, and lead a high-performing, inclusive team.<\/strong> Build a culture of analytical rigor, AI-forward thinking, and customer obsession. Develop your team's capabilities in both traditional CX methods and emerging AI tools.<\/li>\n<\/ul>\n<p><strong>Minimum Requirements<\/strong><\/p>\n<ul>\n<li>8+ years of direct experience in Customer Experience, Customer Insights, or Market Research in a B2B SaaS or enterprise technology company.<\/li>\n<li>Demonstrated hands-on experience working with AI tools applied to customer understanding, including LLM-based analysis, AI-moderated research, automated theme extraction, or AI-augmented VoC programs. We need a builder, not just an enthusiast.<\/li>\n<li>Experience designing and managing global VoC programs, NPS, CSAT, transactional surveys, advisory boards, and event-based listening programs.<\/li>\n<li>Strong analytical skills with experience interpreting complex quantitative and qualitative data, applying statistical techniques, and constructing compelling narratives that drive organizational action.<\/li>\n<li>Experience building and managing a CX or feedback technology platform (Qualtrics, Medallia, or equivalent), including vendor management, integration oversight, and stakeholder adoption.<\/li>\n<li>Proven ability to influence senior and cross-functional stakeholders without direct authority, using customer insight, ARR impact framing, and data-backed storytelling to drive action on CX priorities across Product, CS, Support, and Sales.<\/li>\n<li>Exceptional written and verbal communication skills, able to distill complex, multi-dimensional data into clear narratives for both business and technical audiences.<\/li>\n<li>Genuine passion for customer experience, backed by a track record of turning customer advocacy into decisions that measurably improve the journey.<\/li>\n<li>Comfort operating in a fast-paced environment, managing multiple workstreams simultaneously, and rolling up your sleeves when the work requires it.<\/li>\n<li>Entrepreneurial mindset, energized by greenfield opportunity and ready to build programs, systems, and capabilities from the ground up.<\/li>\n<\/ul>\n<p>Annual on-target earnings (OTE) range for full-time employees for this position is below and depends on your city of residence. Learn more about our total rewards and benefits below.<\/p>\n<p>Annual OTE Salary$126,000—$202,500 USD<\/p>\n<p><strong>Total Rewards<\/strong><\/p>\n<p>At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why <a href=\"https:\/\/www.samsara.com\/company\/careers\/benefits\" rel=\"nofollow ugc noopener\" target=\"_blank\">our rewards<\/a> are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus\/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.<\/p>\n<p>Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.<\/p>\n<p><strong>Flexible Working <\/strong><\/p>\n<p>At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.<\/p>\n<p><strong>Belonging at Samsara<\/strong><\/p>\n<p>At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.<\/p>\n<p><strong>Accommodations <\/strong><\/p>\n<p>Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email <a href=\"mailto:accessibleinterviewing@samsara.com\" rel=\"nofollow ugc noopener\" target=\"_blank\">accessibleinterviewing@samsara.com<\/a> or <a href=\"https:\/\/forms.gle\/DrM6DFQUiSgfPtCVA\" rel=\"nofollow ugc noopener\" target=\"_blank\">click here<\/a> if you require any reasonable accommodations throughout the recruiting process.<\/p>\n<p><strong>Our Commitment to Authenticity<\/strong><\/p>\n<p>We use <a href=\"https:\/\/hiretofu.com\/privacyPolicy\" rel=\"nofollow ugc noopener\" target=\"_blank\">Tofu<\/a>, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s <a href=\"https:\/\/www.samsara.com\/legal\/candidate-privacy-notice\" rel=\"nofollow ugc noopener\" target=\"_blank\">Candidate Privacy Notice<\/a> for more information.<\/p>\n<p><strong>Fraudulent Employment Offers<\/strong><\/p>\n<p>Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our <a href=\"https:\/\/samsara.com\/blog\/avoiding-fake-job-offers\" rel=\"nofollow ugc noopener\" target=\"_blank\">blog post here<\/a>.<\/p>","pubDate":"2026-05-11T14:39:06+00:00","salaryMin":126000,"salaryMax":202500,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143590,"url":"https:\/\/jobicy.com\/jobs\/143590-director-scaled-customer-success","jobSlug":"143590-director-scaled-customer-success","jobTitle":"Director, Scaled Customer Success","companyName":"Samsara","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/dd26f5ca-221.jpg","jobIndustry":["Customer Success"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Director","jobExcerpt":"Who we areSamsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things...","jobDescription":"<p><strong>Who we are<\/strong><\/p>\n<p>Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.<\/p>\n<p>Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.<\/p>\n<p><strong>About the role:<\/strong><\/p>\n<p>We are seeking a Director of Scale Customer Success to lead our mid-market and commercial customer segment. This role is responsible for driving adoption, expansion, and renewal outcomes across a high-volume portfolio through a blended model of customer success teams and digital channels.<\/p>\n<p>This leader will build and operate a scalable, data-driven customer success function that leverages digital engagement, automation, and disciplined operational processes to maximize customer impact and efficiency.<br \/><strong>This is a remote position open to candidates in the U.S. Relocation assistance will not be provided for this role.<\/strong><\/p>\n<p><strong>In this role, you will:<\/strong> <\/p>\n<ul>\n<li>Own gross and net revenue retention (GRR and NRR) for the mid-market and commercial segments<\/li>\n<li>Partner closely with Sales to drive expansion through structured, scalable motions<\/li>\n<li>Define segmentation strategy across mid-market and commercial customers based on ARR, complexity, lifecycle stage, and product mix<\/li>\n<li>Develop lifecycle-based customer journeys (onboarding, adoption, renewal, expansion)<\/li>\n<li>Implement Leverage tooling (e.g., CRM, CS platforms, marketing automation) to orchestrate customer interactions at scale levering automated, trigger-based engagement strategies<\/li>\n<li>Integrate AI-driven workflows for risk detection, adoption coaching, and customer engagement efficiency<\/li>\n<li>Build and continuously optimize coverage models (high-touch, pooled, and digital)<\/li>\n<li>Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices<\/li>\n<li><strong>Hire, develop and lead an inclusive, engaged, and high performing team<\/strong><\/li>\n<\/ul>\n<p><strong>Minimum requirements for the role:<\/strong><\/p>\n<ul>\n<li>8+ years of experience in Customer Success, Account Management, or related GTM roles, with at least 5+ years in a leadership capacity<\/li>\n<li>Proven experience managing mid-market or commercial segments at scale<\/li>\n<li>Strong track record of owning and delivering on retention and expansion metrics (GRR, NRR)<\/li>\n<li>Demonstrated ability to design and implement scalable coverage models and digital customer success strategies<\/li>\n<li>Deep operational expertise in forecasting, segmentation, and productivity management<\/li>\n<li>Experience leveraging customer success platforms, CRM systems, and marketing automation tools<\/li>\n<li>Excellent cross-functional leadership and communication skills<\/li>\n<\/ul>\n<p><strong>An ideal candidate also has:<\/strong><\/p>\n<ul>\n<li>Implemented a transformational AI program that improved the customer experience and generated breakthrough improvements in team efficiency<\/li>\n<\/ul>\n<p>Annual on-target earnings (OTE) range for full-time employees for this position is below and depends on your city of residence. Learn more about our total rewards and benefits below.<\/p>\n<p>Annual OTE Salary$132,160—$188,800 USD<\/p>\n<p><strong>Total Rewards<\/strong><\/p>\n<p>At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why <a href=\"https:\/\/www.samsara.com\/company\/careers\/benefits\" rel=\"nofollow ugc noopener\" target=\"_blank\">our rewards<\/a> are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus\/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.<\/p>\n<p>Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.<\/p>\n<p><strong>Flexible Working <\/strong><\/p>\n<p>At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.<\/p>\n<p><strong>Belonging at Samsara<\/strong><\/p>\n<p>At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.<\/p>\n<p><strong>Accommodations <\/strong><\/p>\n<p>Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email <a href=\"mailto:accessibleinterviewing@samsara.com\" rel=\"nofollow ugc noopener\" target=\"_blank\">accessibleinterviewing@samsara.com<\/a> or <a href=\"https:\/\/forms.gle\/DrM6DFQUiSgfPtCVA\" rel=\"nofollow ugc noopener\" target=\"_blank\">click here<\/a> if you require any reasonable accommodations throughout the recruiting process.<\/p>\n<p><strong>Our Commitment to Authenticity<\/strong><\/p>\n<p>We use <a href=\"https:\/\/hiretofu.com\/privacyPolicy\" rel=\"nofollow ugc noopener\" target=\"_blank\">Tofu<\/a>, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s <a href=\"https:\/\/www.samsara.com\/legal\/candidate-privacy-notice\" rel=\"nofollow ugc noopener\" target=\"_blank\">Candidate Privacy Notice<\/a> for more information.<\/p>\n<p><strong>Fraudulent Employment Offers<\/strong><\/p>\n<p>Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our <a href=\"https:\/\/samsara.com\/blog\/avoiding-fake-job-offers\" rel=\"nofollow ugc noopener\" target=\"_blank\">blog post here<\/a>.<\/p>","pubDate":"2026-05-11T14:39:05+00:00","salaryMin":132160,"salaryMax":188800,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143589,"url":"https:\/\/jobicy.com\/jobs\/143589-customer-service-representatives","jobSlug":"143589-customer-service-representatives","jobTitle":"Customer Service Representatives","companyName":"Sutherland","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/06060827-221.jpg","jobIndustry":["Customer Success"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Entry-Level, Junior","jobExcerpt":"Company DescriptionAs a digital transformation company &#8212; and Great Place to Work certified &#8212; Sutherland has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years....","jobDescription":"<h2>Company Description<\/h2>\n<p><em>As a digital transformation company -- and <strong>Great Place to Work <\/strong>certified -- Sutherland has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. We work with some of the world’s most known brands in dozens of industries, including Banking &amp; Financial Services; Insurance; Communications, Media &amp; Entertainment; Healthcare; Retail &amp; Consumer Packaged Goods; Technology; Travel, Transportation, Hospitality &amp; Logistics; and Mortgage Services, helping them to better support and serve their customers.<\/em><\/p>\n<h2>Job Description<\/h2>\n<p><strong>Please complete SHL testing sent to you upon application to advance to next round. <\/strong><br \/>in this role, you will handle maintenance, collection and liquidation activities for an assigned portfolio of accounts. This will include handling a variety of customer inquiries, analyzing payment history\/notes, and communicating statuses to customers. Our hours of operation are Monday-Friday, 7AM-7PM CST (no weekends)<\/p>\n<p>Some of the high-level tasks of the job include:<\/p>\n<ul>\n<li>Reviewing customer contract, including but not limited to, voluntary surrender, Principal and Interest breakdown for their payments and account, Total Loss process.<\/li>\n<li>Advise the customer of their account open and closed accounts.<\/li>\n<li>We give customer information regarding the status of their titles including but not limited to; state to state transfers, title protection.<\/li>\n<li>We assist customer with information on all optional products.<\/li>\n<li>Assist customer with extensions and deferral in times that may not be able to pay.<\/li>\n<li>Taking payments and reviewing history\/notes and clearly communicating account statuses to customers.<\/li>\n<li>Maintain accurate records of customer interactions, including any issues that arise and their resolution.<\/li>\n<li>Recommending appropriate solutions to customers by analyzing their accounts as a specialist it our job to give the customers the best information on each customer account.<\/li>\n<li>Must be comfortable with manual calculations<\/li>\n<li>Must be comfortable handling multiple systems at one time<\/li>\n<\/ul>\n<p>To help you achieve success, you will work with leading technologies and systems and have a dedicated team of leaders and peers to support you. You will also receive:<\/p>\n<ul>\n<li>Hourly rate of $16\/hour<\/li>\n<li>Medical, dental and vision benefits<\/li>\n<li>Paid training &amp; generous PTO (be sure to ask about our new Global Flexible Vacation Policy!)<\/li>\n<li>Additional pay incentives as well as monthly rewards &amp; recognition programs<\/li>\n<li>Advancement opportunities – 80% of our frontline leaders have been promoted from within<\/li>\n<li>Employee Discounts<\/li>\n<li>EAP &amp; Health and Wellness programs including a personal trainer dedicated to Sutherland<\/li>\n<\/ul>\n<h2>Qualifications<\/h2>\n<ul>\n<li>Excellent verbal and written communication skills and are a strong multitasker<\/li>\n<li>Strong attention to detail<\/li>\n<li>Drive to solve problems and meet goals<\/li>\n<li>Familiarity with Microsoft Office tools<\/li>\n<li>Experience in customer service<\/li>\n<li>High school diploma or equivalent<\/li>\n<\/ul>\n<p><strong>We will provide equipment, but to work from home, you must have:<\/strong><\/p>\n<ul>\n<li>Excellent Internet connectivity:<\/li>\n<li>Internet access speeds of 2 Mbps upload and 10 Mbps download – the faster the better!<\/li>\n<li>Hardwired internet access - wireless and\/or satellite Internet Service Providers are not compatible with our systems.<\/li>\n<li>Productive, quiet and distraction-free, secure place to work.<\/li>\n<li>A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications.<\/li>\n<\/ul>\n<h2>Additional Information<\/h2>\n<p>EEOC and Veteran Documentation<br \/>During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.<br \/>At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all <br \/>Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.<br \/>Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.<\/p>","pubDate":"2026-05-11T14:39:04+00:00","salaryMin":32000,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143588,"url":"https:\/\/jobicy.com\/jobs\/143588-customer-technical-support-engineer-ftc-french-speaker","jobSlug":"143588-customer-technical-support-engineer-ftc-french-speaker","jobTitle":"Customer Technical Support Engineer (FTC) – French Speaker","companyName":"Masabi","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/f2355465-221.png","jobIndustry":["Technical Support"],"jobType":["Full-Time"],"jobGeo":"Canada","jobLevel":"Midweight","jobExcerpt":"About Us_\/\/ At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy...","jobDescription":"<p><strong>About Us_<\/strong><br \/>\/\/ At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel. <\/p>\n<p>Our Justride platform is used in over 250 locations globally, including some of the largest cities in the world. With our industry-first mobile ticketing SDK, we’ve partnered with large players in the transport space, including Uber, Moovit and Transit. <\/p>\n<p>Your own journey is important to us too. Choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Here, you’ll find the tools you need to build the career you want. Whether you’re taking the direct route or trying a new path, we’ll support you no matter what. <\/p>\n<p><strong>The Role_<\/strong><br \/>\/\/ We’re looking for a Customer Technical Support Engineer to join our team on a <strong>fixed-term basis for 6 months.<\/strong> You’ll be on the front lines supporting leading transit agencies and technology partners around the world. Your mission is to deliver an excellent customer experience by applying your technical expertise to investigate and resolve issues thoughtfully and effectively.<\/p>\n<p>You’ll act as a trusted partner to our customers, supporting them through a range of technical challenges across our platform and hardware systems. Whether you're coordinating incident responses, contributing to product improvements, or delivering remote training, you’ll play an important role in creating a smooth and positive experience for agencies and riders alike. This is a dynamic, hands-on role with great opportunities to continue learning, growing your technical skills, and making a meaningful impact.<\/p>\n<p><strong>Location_<\/strong><br \/>\/\/ This role is only open to candidates based in Canada and is fully remote. Fluency in French is mandatory for this position.<\/p>\n<p><strong>Responsibilities_<\/strong><\/p>\n<ul>\n<li>\n<p>Act as the primary contact for 1st and 2nd line technical support via phone and email<\/p>\n<\/li>\n<li>\n<p>Diagnose and troubleshoot incidents, working closely with Product and Engineering to ensure timely and effective resolution<\/p>\n<\/li>\n<li>\n<p>Manage incident reports, customer communications, and escalations, maintaining clear and supportive communication throughout<\/p>\n<\/li>\n<li>\n<p>Resolve technical and non-technical issues in a professional, empathetic, and customer-focused way<\/p>\n<\/li>\n<li>\n<p>Investigate platform and hardware issues across our Justride system<\/p>\n<\/li>\n<li>\n<p>Assist with customer configurations for special events and ticketing programs<\/p>\n<\/li>\n<li>\n<p>Deliver training to customers via video conferencing and occasional in-person sessions<\/p>\n<\/li>\n<li>\n<p>Create and maintain internal documentation, FAQs, and technical reference materials<\/p>\n<\/li>\n<li>\n<p>Build a strong understanding of our products and how they’re used in real-world scenarios<\/p>\n<\/li>\n<li>\n<p>Participate in on-call rotations during critical launches and go-live periods<\/p>\n<\/li>\n<\/ul>\n<p><strong>About You_<\/strong><\/p>\n<ul>\n<li>\n<p>Proven experience in a client-facing technical support or engineering role<\/p>\n<\/li>\n<li>\n<p>Strong technical skills with a structured and thoughtful approach to problem solving<\/p>\n<\/li>\n<li>\n<p>Fluency in French and excellent communication skills in both French and English<\/p>\n<\/li>\n<li>\n<p>Comfortable working both independently and collaboratively in fast-paced environments<\/p>\n<\/li>\n<li>\n<p>Familiar with support tools and platforms such as Salesforce or Zendesk<\/p>\n<\/li>\n<li>\n<p>Enjoy sharing knowledge and supporting others<\/p>\n<\/li>\n<\/ul>\n<p><strong>Nice to Have_<\/strong><\/p>\n<ul>\n<li>\n<p>Experience with relational databases (SQL)<\/p>\n<\/li>\n<li>\n<p>Knowledge of frontend, backend or mobile tech (HTML, CSS, JavaScript, JSON, Swift, Objective C, Kotlin, Java)<\/p>\n<\/li>\n<li>\n<p>Familiarity with REST APIs and version control systems like Git<\/p>\n<\/li>\n<li>\n<p>Experience with cloud platforms, especially AWS<\/p>\n<\/li>\n<li>\n<p>Background in the transit or mobility industry<\/p>\n<\/li>\n<\/ul>\n<p><strong>Some of Our Benefits_<\/strong><\/p>\n<ul>\n<li>\n<p>20 days of vacation per year (in addition to regional public holidays). On top of this, our office is shut every year between Christmas and New Year, totaling 28+ days of vacation<\/p>\n<\/li>\n<li>\n<p>Private Healthcare and Life Insurance via GP (EOR)<\/p>\n<\/li>\n<li>\n<p>Menopause support<\/p>\n<\/li>\n<li>\n<p>Corporate workstation<\/p>\n<\/li>\n<li>\n<p>Training allowance of up to $1300 CAD per year<\/p>\n<\/li>\n<li>\n<p>$325 CAD per year to spend on your home office<\/p>\n<\/li>\n<li>\n<p>$50 CAD per month in team building<\/p>\n<\/li>\n<li>\n<p>Ability to work for up to 3 months per year from any country in the world<\/p>\n<\/li>\n<li>\n<p>Enhanced family leave<\/p>\n<\/li>\n<\/ul>\n<p><strong>Careers at Masabi are for people going places - driven by a mission to make transit fair and accessible for all.<\/strong><\/p>\n<p>\/\/ We are a network of innovators from all walks of life, passionate about making a difference. At Masabi, we operate with openness and trust, creating an environment where everyone feels empowered to bring their whole, authentic selves to work.<\/p>\n<p><strong>Whoever you are, just be yourself.<\/strong><br \/>\/\/ We welcome applications from underrepresented groups, including disabled and neurodivergent people, and can make adjustments at any stage of the process. You’re also welcome to share your pronouns whenever you feel comfortable. Together, we simplify journeys, remove barriers, and improve daily life for millions.<\/p>\n<p><strong>Why Join Masabi?<\/strong><\/p>\n<ul>\n<li>\n<p><strong>Driven by Purpose<\/strong> – We believe in journeys made simple. The work isn’t always easy, but the best things never are.<\/p>\n<\/li>\n<li>\n<p><strong>Encouraged to Accelerate<\/strong> – Masabi is going places and our people are in the driving seat. Whether you’re taking the direct route or exploring new paths, we support your journey.<\/p>\n<\/li>\n<li>\n<p><strong>Advancing with Empathy<\/strong> – We put people first and foster a culture of learning, not blame. No matter your cargo, we share the load.<\/p>\n<\/li>\n<\/ul>\n<p><strong>We’re already powering journeys - are you ready to join us?<\/strong><\/p>","pubDate":"2026-05-11T14:39:02+00:00"},{"id":143586,"url":"https:\/\/jobicy.com\/jobs\/143586-spanish-sales-development-representative-freelance-remote","jobSlug":"143586-spanish-sales-development-representative-freelance-remote","jobTitle":"Spanish Sales Development Representative – Freelance, Remote","companyName":"Magic","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/0261eea5-221-1.jpeg","jobIndustry":["Sales"],"jobType":["Full-Time"],"jobGeo":"Costa Rica","jobLevel":"Any","jobExcerpt":"Spanish Sales Development Representative &#8211; Freelance, RemoteDepartment: Specialized RolesEmployment Type: Full TimeLocation: Costa RicaReporting To: Client via MagicCompensation: $10.00 \/ hourDescriptionAbout the Opportunity We are building a dynamic talent pool of...","jobDescription":"<h2>Spanish Sales Development Representative - Freelance, Remote<\/h2>\n<p><strong>Department: <\/strong>Specialized Roles<\/p>\n<p><strong>Employment Type: <\/strong>Full Time<\/p>\n<p><strong>Location: <\/strong>Costa Rica<\/p>\n<p><strong>Reporting To: <\/strong>Client via Magic<\/p>\n<p><strong>Compensation: <\/strong>$10.00 \/ hour<\/p>\n<h2>Description<\/h2>\n<p><strong>About the Opportunity<\/strong><\/p>\n<p> We are building a dynamic talent pool of Spanish Sales Development Representatives (SDRs) across all experience levels to match with various client opportunities. As a freelance Spanish SDR, you’ll have the opportunity to work with clients targeting Spanish-speaking markets, driving outbound prospecting, qualifying leads, and setting appointments—all within a flexible work arrangement. <br \/><strong>How It Works<\/strong><\/p>\n<ol>\n<li>Submit your application with detailed information about your expertise<\/li>\n<li>Complete our skills assessment and technical evaluation<\/li>\n<li>Join our talent pool if you are qualified<\/li>\n<li>Get matched with relevant client projects based on your skills and availability<\/li>\n<li>Accept projects that interest you and match your schedule<\/li>\n<\/ol>\n<p><strong>Why Join Our Talent Pool?<\/strong><\/p>\n<ul>\n<li>\n<strong>Opportunities at Every Level:<\/strong> From entry-level to expert positions<\/li>\n<li>\n<strong>Flexible Engagement:<\/strong> Work on projects that match your schedule and interests<\/li>\n<li>\n<strong>Growth Potential:<\/strong> Start with basic projects and progress to more complex ones<\/li>\n<li>\n<strong>Mentorship Possibilities<\/strong>: Opportunities to learn from experienced analysts<\/li>\n<li>\n<strong>Diverse Projects:<\/strong> Access opportunities across industries and analytical specialties<\/li>\n<li>\n<strong>Quick Matching:<\/strong> Get fast-tracked to relevant opportunities when they arise<\/li>\n<li>\n<strong>Professional Development:<\/strong> Expand your portfolio with varied client projects<\/li>\n<li>\n<strong>Competitive Rates:<\/strong> Benefit from fair compensation based on your experience level<\/li>\n<\/ul>\n<h2>The Impact you’ll make<\/h2>\n<p><strong>We welcome applications from Spanish-speaking Sales Development Representatives of all levels with expertise from various industry backgrounds:<\/strong><\/p>\n<ul>\n<li>Technology \n<ul>\n<li>Software\/SaaS<\/li>\n<li>Hardware<\/li>\n<li>IT Services<\/li>\n<li>Telecommunications<\/li>\n<\/ul>\n<\/li>\n<li>Professional Services \n<ul>\n<li>Management Consulting<\/li>\n<li>Marketing Agencies<\/li>\n<li>Business Services<\/li>\n<li>Real Estate<\/li>\n<\/ul>\n<\/li>\n<li>Manufacturing \n<ul>\n<li>Industrial Equipment<\/li>\n<li>Consumer Goods<\/li>\n<li>Automotive<\/li>\n<li>Electronics<\/li>\n<\/ul>\n<\/li>\n<li>Healthcare \n<ul>\n<li>Medical Devices<\/li>\n<li>Pharmaceuticals<\/li>\n<li>Healthcare Technology<\/li>\n<li>Biotechnology<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>Our clients are seeking talented Spanish-speaking Sales Development Representatives with expertise in:<\/strong><\/p>\n<ul>\n<li>Inside Sales Support \n<ul>\n<li>Lead generation assistance<\/li>\n<li>Sales pipeline management<\/li>\n<li>Deal desk coordination<\/li>\n<\/ul>\n<\/li>\n<li>Field Sales Support \n<ul>\n<li>Territory management<\/li>\n<li>Client visit coordination<\/li>\n<li>Trade show organization<\/li>\n<\/ul>\n<\/li>\n<li>Enterprise Sales \n<ul>\n<li>Complex deal coordination<\/li>\n<li>RFP management<\/li>\n<li>Contract administration<\/li>\n<\/ul>\n<\/li>\n<li>Channel Sales \n<ul>\n<li>Partner relationship management<\/li>\n<li>Channel program administration<\/li>\n<li>Partner portal maintenance<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2>Skills, Knowledge and Expertise<\/h2>\n<p><strong>Required Qualifications:<\/strong><\/p>\n<ul>\n<li>Bachelor's degree in Business Administration, Marketing, Communications, or related field<\/li>\n<li>At least 1 year of experience with outbound sales, sales development, business development, or sales support<\/li>\n<li>Proven experience with CRM systems and sales analytics tools<\/li>\n<li>Strong proficiency in Microsoft Office Suite<\/li>\n<li>Exposure to the Spanish market<\/li>\n<li>Excellent organizational and multitasking abilities<\/li>\n<li>Outstanding interpersonal and communication skills<\/li>\n<li>Experience in managing client relationships<\/li>\n<\/ul>\n<p><strong>Candidates should be proficient in one or more of the following:<\/strong><\/p>\n<ul>\n<li>CRM management<\/li>\n<li>Sales pipeline tracking<\/li>\n<li>Proposal preparation<\/li>\n<li>Contract administration<\/li>\n<li>Lead qualification<\/li>\n<li>Sales reporting<\/li>\n<li>Client communication<\/li>\n<\/ul>\n<p><strong>What to expect...<\/strong><br \/><strong>Schedule:<\/strong><\/p>\n<ul>\n<li>Majority of our clients are within US business hours from Monday to Friday but some may have unusual business hours. <strong>Opportunities maybe full-time or part-time.<\/strong>\n<\/li>\n<\/ul>\n<p><strong>Compensation:<\/strong><\/p>\n<ul>\n<li>Rate starts at $10 per hour<\/li>\n<li>Payment is made via Deel<\/li>\n<\/ul>\n<p><strong>Equipment:<\/strong><\/p>\n<ul>\n<li>Candidate must have the following WFH Set-Up:\n<ul>\n<li>Computer with at least 8GB RAM, an Intel i5 core processor\/AMD Ryzen 5 Processor and up.<\/li>\n<li>Internet speed of at least 40MBPS<\/li>\n<li>Headset with an extended mic that has noise cancellation and a webcam<\/li>\n<li>Back-up computer and internet connection<\/li>\n<li>Quiet, dedicated workspace at home<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2>Benefits<\/h2>","pubDate":"2026-05-11T14:06:17+00:00","salaryMin":20000,"salaryMax":20000,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143585,"url":"https:\/\/jobicy.com\/jobs\/143585-adjunct-faculty-information-sciences-and-technology","jobSlug":"143585-adjunct-faculty-information-sciences-and-technology","jobTitle":"Adjunct Faculty, Information Sciences and Technology","companyName":"George Mason University","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/fd7aacdf-221.jpeg","jobIndustry":["Education &amp; E-learning"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Entry-Level, Junior","jobExcerpt":"Department: Col of Engineering and ComputingJob Category: Adjunct FacultyJob Type: Part-TimeLocation: Fairfax, Science and Technology (formerly Prince William), Arlington, and Loudoun campusesWorkplace Type: On-site, Hybrid and\/or Remote EligibleSalary: Salary commensurate with education and experienceCriminal...","jobDescription":"<p><strong>Department: <\/strong>Col of Engineering and Computing<\/p>\n<p><strong>Job Category: <\/strong>Adjunct Faculty<\/p>\n<p><strong>Job Type:<\/strong> Part-Time<\/p>\n<p><strong>Location: <\/strong>Fairfax, Science and Technology (formerly Prince William), Arlington, and Loudoun campuses<\/p>\n<p><strong>Workplace Type:<\/strong> On-site, Hybrid and\/or Remote Eligible<\/p>\n<p><strong>Salary: <\/strong>Salary commensurate with education and experience<\/p>\n<p><strong>Criminal Background Check: <\/strong>Yes<\/p>\n<p><strong>About the Department:<\/strong><\/p>\n<p>The Department of Information Sciences and Technology (IST) has 44 full-time faculty members with research foci in cybersecurity, data mining and machine learning, natural language processing, human-centered computing, and computing and engineering education.<\/p>\n<p>IST has the largest and fastest growing undergraduate major in the university, the ABET-accredited BS in Information Technology, serving more than 2,000 students. Additionally, the department has over 300 graduate students in the Applied Information Technology (AIT) and MS in Information Systems (INFS) programs. The online MS programs in IT ranked 26th among public universities and 37th overall by U.S. News and World. In addition to BS and MS programs, the department also participates in a BAS program in Cyber Security, MS program in Data Analytics Engineering, and a PhD program in Information Technology (concentration in IST) offered by the CEC. In FY24, IST faculty had $2.5M research expenditures, received $4.27 M in new awards, and submitted proposals for $10.6 M. Several IST faculty members are affiliated with both school-level and university-level research centers and institutes. Funding sources include NSF, DOD, DARPA, NIH, and DHHS. Faculty awardees include NSF CAREER and NSF CRII recipients. For more information on the department, please visit our website: <a href=\"http:\/\/ist.gmu.edu\/.\" rel=\"nofollow ugc noopener\" target=\"_blank\">http:\/\/ist.gmu.edu\/.<\/a><\/p>\n<p><strong>Responsibilities:<\/strong><\/p>\n<p>Adjunct Faculty teach one or more IT courses in the following areas (current syllabi are available at <a href=\"http:\/\/ist.gmu.edu\/students\/current-students\/course-syllabi\/)\" rel=\"nofollow ugc noopener\" target=\"_blank\">http:\/\/ist.gmu.edu\/students\/current-students\/course-syllabi\/)<\/a>:<\/p>\n<ul>\n<li>Graduate\n<ul>\n<li>Big Data Analytics<\/li>\n<li>Natural Language Processing<\/li>\n<li>Machine Learning<\/li>\n<li>Data Mining<\/li>\n<li>Cybersecurity<\/li>\n<li>Cyber-Human Systems<\/li>\n<li>Artificial Intelligence<\/li>\n<\/ul>\n<\/li>\n<li>Undergraduate\n<ul>\n<li>Databases<\/li>\n<li>Cybersecurity<\/li>\n<li>Networking and Telecommunication<\/li>\n<li>Programming<\/li>\n<li>Web Application Development<\/li>\n<li>Cloud Computing<\/li>\n<li>Artificial Intelligence<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>Courses are offered in the daytime, evening, and on weekends at the Fairfax, Science and Technology (formerly Prince William), Arlington, and Loudoun campuses. <strong>Courses may be offered in several formats: face-to-face, hybrid, and online<\/strong>.<\/p>\n<p><strong>Required Qualifications:<\/strong><\/p>\n<ul>\n<li>PhD or Master’s degree with 18 graduate credits in an IT-related discipline;<\/li>\n<li>Relevant practitioner-related experience;<\/li>\n<li>Experience with a learning management system preferably Blackboard; and<\/li>\n<li>Solid verbal and written communication skills.<\/li>\n<\/ul>\n<p><strong>Preferred Qualifications:<\/strong><\/p>\n<ul>\n<li>Terminal degree in an IT-related discipline;<\/li>\n<li>Relevant professional experience;<\/li>\n<li>Teaching experience at the university-level;<\/li>\n<li>Willingness and enthusiasm to participate in curriculum development, evaluation, and decision making of assigned courses with the Course Coordinator; and<\/li>\n<li>Willingness to participate in department activities such as faculty meetings.<\/li>\n<\/ul>\n<p><strong>Instructions to Applicants: <\/strong><\/p>\n<p>For full consideration, applicants must apply for the <strong><em>Adjunct Faculty, I<\/em><\/strong><strong><em>nformation Sciences and Technology<\/em><em> <\/em><\/strong>at <a href=\"https:\/\/jobs.gmu.edu\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">https:\/\/jobs.gmu.edu\/<\/a>; complete and submit the online application; and provide a cover letter, curriculum vitae, transcript, and a list of three professional references with contact information.<\/p>\n<p><strong>Posting Open Date: <\/strong>November 10, 2025<\/p>\n<p><strong>For Full Consideration, Apply by: <\/strong>March 31, 2026<\/p>\n<p><strong>Posting Close Date: <\/strong>November 10, 2026<\/p>\n<p><strong>Open Until Filled?: <\/strong>Yes<\/p>\n<p><strong>A Force for Innovation in the Heart of Northern Virginia’s Technology Corridor<\/strong><\/p>\n<p>The College of Engineering and Computing (CEC) at George Mason University is a fast-growing force for innovation in research and education. Ranked nationally in the top 100 in both undergraduate and graduate education, the CEC enrolled a record high of 10,933 students in fall 2023. The college has 34 undergraduate, master’s and doctoral degree programs including several first-in-the-nation offerings. Of its 320 full-time faculty, 93 are tenured, 77 are tenure-track, 90 are term faculty, and 60 are research faculty. As part of a nationally ranked research university, CEC research teams expended $65 million in sponsored research awards in the past year and had projects with over $119 million in current and anticipated awards. The college stands out for its leading research in areas such as artificial intelligence, data analytics engineering, cybersecurity engineering, biomedical imaging and devices, healthcare, autonomous systems, 5G\/Next G communications, systems architectures, computational biomedicine, advanced materials and manufacturing, sustainable infrastructure, and more. The college encourages and supports multidisciplinary research and provides ample opportunity for faculty to work with other disciplines.<\/p>\n<p><strong>About the University and the Region<\/strong><\/p>\n<p>George Mason University is the largest and most diverse public research university in Virginia, with an enrollment of more than 40,000 students studying in over 200 degree programs. Mason is an innovative, entrepreneurial institution with national distinction in a range of academic fields. It was classified as an R1 research institution in 2016 by the Carnegie Classifications of Institutes of Higher Education. The university has campuses in Fairfax, Arlington, and Prince William County. Its proximity to Washington, D.C. provides unmatched geographical access to federal agencies and national laboratories. Northern Virginia is also home to one of the largest concentrations of high-tech firms in the nation, providing excellent opportunities for interaction with industry. The region is consistently rated as being among the best places to live in the country and has an outstanding local public school system.<\/p>\n<p><strong>About the Future<\/strong><\/p>\n<p>In conjunction with Amazon’s decision to establish a second headquarters in Northern Virginia, the Commonwealth of Virginia announced a multi-year plan to invest in the growth of degree programs in computing. As a result, Mason has committed to accelerate its plans to grow its capacity in computing and high-tech fields. Among the university’s exciting initiatives are the launch of the Institute for Digital Innovation—a university think tank and incubator to serve the digital economy—and the expansion of Mason Square home to its Arlington facilities. In 2025, Fuse a new 355,000 square foot building, will open to students, faculty, and research teams. This net-zero facility will house the Institute for Digital Innovation, state-of the-art classrooms, labs, and collaborative spaces. It will also include retail space, and leasing opportunities for local businesses. These initiatives reflect hundreds of millions of dollars in new investment by Mason that will rapidly elevate the university’s already leading national position in computing and related areas.<\/p>","pubDate":"2026-05-11T14:06:16+00:00"},{"id":143584,"url":"https:\/\/jobicy.com\/jobs\/143584-power-bi-architect","jobSlug":"143584-power-bi-architect","jobTitle":"Power BI Architect","companyName":"Tiger Analytics","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/08\/c52062f9-221.png","jobIndustry":["Data Science &amp; Analytics"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Senior","jobExcerpt":"Tiger Analytics is a fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for several Fortune...","jobDescription":"<p>Tiger Analytics is a fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best analytics global consulting team in the world.<\/p>\n<p>The Power BI Architect will lead the design, strategy, and governance of the enterprise BI platform using Microsoft Power BI and the Azure ecosystem. This role involves assessing infrastructure requirements, defining best practices, guiding BI Engineers, enabling security, handling large data, and ensuring scalable, high-performing BI solutions that align with business needs.<\/p>\n<p><strong>Key Requirements:<\/strong><\/p>\n<ul>\n<li>Design scalable BI solutions with a focus on infrastructure, capacity, and licensing needs.<\/li>\n<li>Conduct capability assessments to align Power BI adoption with enterprise goals.<\/li>\n<li>Define and enforce Power BI governance frameworks, including security, data access, and workspace strategy.<\/li>\n<li>Provide effort estimations and delivery planning for BI initiatives.<\/li>\n<li>Design and optimize semantic\/OLAP models (star schema, composite models, aggregations, dataflows) for enterprise-scale reporting.<\/li>\n<li>Establish and manage a central metric store for standardized KPIs and calculations.<\/li>\n<li>Architect and oversee dashboard\/report design, ensuring scalability, usability, and consistency across business units.<\/li>\n<li>Partner with Azure Databricks, Synapse, and Data Lake teams to enable efficient BI consumption of large data.<\/li>\n<li>Collaborate with Microsoft partner teams to evaluate new capabilities and align with best practices.<\/li>\n<li>Define and enforce CI\/CD strategies using Git, Azure DevOps, and deployment pipelines.<\/li>\n<li>Oversee data refresh automation, monitoring, and troubleshooting at scale.<\/li>\n<li>Guide and mentor BI Engineers on best practices in DAX, modeling, performance optimization, and visualization standards.<\/li>\n<li>Stay current on Microsoft Fabric, Power BI Premium, and emerging BI trends to future-proof the BI strategy.<\/li>\n<\/ul>\n<p><strong>Qualifications &amp; Skills:<\/strong><\/p>\n<ul>\n<li>10+ years of experience in Business Intelligence and Data Analytics, with 5+ years in Power BI architecture.<\/li>\n<li>Proven experience in designing scalable BI\/analytics infrastructure solutions.<\/li>\n<li>Expertise in Power BI Premium\/Fabric, DAX, Power Query (M), Tabular Models, and large semantic\/OLAP models.<\/li>\n<li>Strong knowledge of Azure Databricks, Synapse, Data Lake, SQL Server.<\/li>\n<li>Hands-on with CI\/CD pipelines (Git, Azure DevOps, deployment pipelines).<\/li>\n<li>Skilled in refresh automation, monitoring, and troubleshooting large models.<\/li>\n<li>Strong understanding of data governance, compliance, and enterprise security frameworks.<\/li>\n<li>Excellent communication, stakeholder management, and leadership skills.<\/li>\n<li>Experience working with Microsoft partner teams on solution alignment and best practices.<\/li>\n<\/ul>\n<p><strong>Benefits<\/strong><\/p>\n<p>Significant career development opportunities exist as the company grows. The position offers a unique opportunity to be part of a small, fast-growing, challenging, and entrepreneurial environment, with a high degree of individual responsibility.<br \/><em><strong>Tiger Analytics provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity\/expression, pregnancy,<br \/>national origin, ancestry, marital status, protected veteran status, disability<br \/>status, or any other basis as protected by federal, state, or local law.<\/strong><\/em><\/p>","pubDate":"2026-05-11T14:06:14+00:00"},{"id":143583,"url":"https:\/\/jobicy.com\/jobs\/143583-senior-revenue-operations-manager-latam","jobSlug":"143583-senior-revenue-operations-manager-latam","jobTitle":"Senior Revenue Operations Manager – LATAM","companyName":"Insight Assurance","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/9ef17ffa-221.png","jobIndustry":["Product &amp; Operations"],"jobType":["Full-Time"],"jobGeo":"Mexico","jobLevel":"Senior","jobExcerpt":"Insight Assurance is a fast-growing cybersecurity compliance and audit firm founded by former Big 4 professionals. We help companies achieve and maintain compliance across SOC 2, ISO 27001, PCI DSS,...","jobDescription":"<p>Insight Assurance is a fast-growing cybersecurity compliance and audit firm founded by former Big 4 professionals. We help companies achieve and maintain compliance across SOC 2, ISO 27001, PCI DSS, HITRUST, FedRAMP, CMMC, and more.<\/p>\n<p>Our team combines the rigor of Big 4 auditing with the speed and service quality that modern tech companies demand. We're scaling rapidly and building the revenue infrastructure to match.<\/p>\n<h2><strong>The Role<\/strong><\/h2>\n<p>We’re hiring a <strong>Senior Revenue Operations Manager<\/strong> to be the operational backbone of our revenue engine. You’ll report directly to the CRO and own the systems, data, and processes that keep our go-to-market running efficiently.<\/p>\n<p>This is a hands-on, high-ownership role you won’t be managing a team initially, but you’ll have significant influence on how we scale.<\/p>\n<p>If you live in HubSpot, care deeply about clean data, and get genuinely excited about building forecasting models leadership can trust this role is for you.<\/p>\n<h2><strong>What You’ll Own<\/strong><\/h2>\n<h3><strong>HubSpot Administration &amp; Hygiene<\/strong><\/h3>\n<ul>\n<li>Own HubSpot as the system of record across Sales, Marketing, and Customer Success<\/li>\n<li>Design and enforce data standards, lifecycle stages, deal stage definitions, and field governance<\/li>\n<li>Build and maintain workflows, sequences, custom properties, and integrations<\/li>\n<li>Audit CRM health proactively and resolve data quality issues before they impact reporting<\/li>\n<\/ul>\n<h3><strong>Pipeline Management<\/strong><\/h3>\n<ul>\n<li>Partner with AEs, BDRs, and CSMs to maintain pipeline accuracy and deal hygiene<\/li>\n<li>Build and manage pipeline review cadences and frameworks<\/li>\n<li>Identify coverage gaps, velocity issues, and at-risk deals — surface them to the CRO in real time<\/li>\n<\/ul>\n<h3><strong>Reporting &amp; Dashboards<\/strong><\/h3>\n<ul>\n<li>Build and maintain executive dashboards covering pipeline, bookings, revenue, and customer success metrics<\/li>\n<li>Develop weekly, monthly, and quarterly reporting packages for the CRO and founders<\/li>\n<li>Own funnel analytics from lead through close, including partner-sourced and influenced attribution<\/li>\n<\/ul>\n<h3><strong>Revenue Forecasting &amp; Planning<\/strong><\/h3>\n<ul>\n<li>Build and maintain rolling revenue forecasts and scenario models (upside, base, downside)<\/li>\n<li>Support capacity planning, quota setting, and territory design in partnership with the CRO<\/li>\n<li>Model the impact of headcount changes, pricing shifts, and partner contributions on revenue outcomes<\/li>\n<\/ul>\n<h2><strong>What We are Looking For<\/strong><\/h2>\n<h3><strong>Must-Haves<\/strong><\/h3>\n<ul>\n<li>4+ years in Revenue Operations, Sales Operations, or a closely related function<\/li>\n<li>Deep, hands-on HubSpot expertise — you’ve built it from the ground up or significantly rebuilt it<\/li>\n<li>Strong instincts for data hygiene — bad data offends you<\/li>\n<li>Experience building revenue forecasts and models (spreadsheet-native, ideally with HubSpot integration)<\/li>\n<li>Fluent in English and able to work Eastern Time hours<\/li>\n<li>Comfortable reporting directly to a CRO and operating with high autonomy<\/li>\n<\/ul>\n<h3><strong>Nice-to-Haves<\/strong><\/h3>\n<ul>\n<li>Experience with Clay or similar data enrichment tools<\/li>\n<li>Exposure to commission and comp plan modeling (quota design, accelerators, SPIFFs)<\/li>\n<li>Background in B2B SaaS, professional services, or cybersecurity<\/li>\n<\/ul>\n<h2><strong>Why Join Insight Assurance<\/strong><\/h2>\n<ul>\n<li>Direct line to the CRO — your work shapes strategy, not just operations<\/li>\n<li>Join a company at an inflection point: strong fundamentals, aggressive growth targets, and a GTM engine being built for scale<\/li>\n<li>Remote-first, async-friendly culture with a team that takes quality seriously<\/li>\n<li>Competitive compensation for the market, paid in USD via Deel\/Remote<\/li>\n<\/ul>\n<p><strong>Privacy Notice GDPR:<\/strong><\/p>\n<p><em>This notice informs you about the categories of Personal Data\/ Information and the Purpose and Scope of Processing Activities to be undertaken by Insight Assurance (we, us, our), under its job application and recruitment process.<\/em><\/p>\n<p><em>We resort to Greenhouse.com as the platform that supports our recruitment process, and therefore your Personal Data\/ Information will be Processed on this tool (hosted, shared with, cross-referenced, accessed by our team); we have in place contractual terms and the commitment of Greenhouse.com that ensures the Security and Confidentiality plus Purpose limitation with regards to the Processing of your Personal Data.<\/em><\/p>\n<p><em>When you reply to one of your job postings, you voluntarily and freely submit your Personal Data to us; this, allied with the fact that the Processing by us (and over Greenhouse.com) of that Personal Data has the sole Purpose of validating your application and proceeding with the inherent scrutiny and decision, allows us to argue having Legitimate Interest as the applicable Legal Basis to undertake the Processing of your Personal Data under this scope.<\/em><\/p>\n<p><em>We are a U.S. based company, hence some or all Personal Data pertaining to you will be hosted in the U.S.<\/em><\/p>\n<p><em>The categories of Personal Data under Processing consist of:<\/em><\/p>\n<ul>\n<li><em>Identification<\/em><\/li>\n<li><em>Contact<\/em><\/li>\n<li><em>Education and Professional<\/em><\/li>\n<li><em>Interview performance<\/em><\/li>\n<li><em>Evaluation<\/em><\/li>\n<\/ul>\n<p><em>You may exercise several Rights as determined under applicable Personal Data Protection legislation, in short:<\/em><\/p>\n<ul>\n<li><strong><em>Right of Access<\/em><\/strong><em> – meaning getting information about the Personal Data under Processing by us, except for the information you already know;<\/em><\/li>\n<li><strong><em>Right of Erasure<\/em><\/strong><em> – you may ask for us to erase all Personal Data pertaining to you under Processing; this may imply you being excluded from the recruitment process, for without information we cannot proceed with it;<\/em><\/li>\n<li><strong><em>Right of Opposition or Restriction of Processing<\/em><\/strong><em> – you may ask us to stop some Processing or restrict the Processing of some Personal Data, this may imply you being excluded from the recruitment process, at our sole discretion also for without information we cannot proceed with it;<\/em><\/li>\n<li><strong><em>Rectification <\/em><\/strong><em>– you can rectify your Personal Data at anytime<\/em> <\/li>\n<\/ul>","pubDate":"2026-05-11T14:06:13+00:00"},{"id":143582,"url":"https:\/\/jobicy.com\/jobs\/143582-client-support-technical-specialist","jobSlug":"143582-client-support-technical-specialist","jobTitle":"Client Support Technical Specialist","companyName":"Q4 Inc.","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/4119c7f1-221.png","jobIndustry":["Technical Support"],"jobType":["Full-Time"],"jobGeo":"Canada","jobLevel":"Midweight","jobExcerpt":"At Q4, we make an impact together, obsess over our customers, operate with integrity, and bring big ideas to life. Q4 is charting a bold new path for investor relations as...","jobDescription":"<p>At Q4, we make an impact together, obsess over our customers, operate with integrity, and bring big ideas to life. <\/p>\n<\/p>\n<p>Q4 is charting a bold new path for investor relations as the first AI-driven IR Ops Platform, providing everything an IR team needs to succeed on a single, powerful platform. The Q4 Platform enables public companies to attract, manage, and understand investors - all in one place. Over 2,600 customers, including many of the most respected brands in the world, trust Q4 to help drive premium valuations for their companies. Only Q4 offers a tech stack holistically designed to equip IR teams with data, insights, and smart workflows that power remarkable outcomes. Learn more at <a href=\"http:\/\/q4inc.com\/\" target=\"_blank\" rel=\"nofollow ugc noopener\">q4inc.com<\/a>.<\/p>\n<\/p>\n<p>We hire smart, curious, and talented people to push boundaries, reimagine what’s possible, and turn challenges into opportunities. All while keeping the needs of our clients at the heart of everything we do.<\/p>\n<p><b><strong>Come grow with us!<\/strong><\/b><\/p>\n<h2>Client Support Technical Specialist (12-Month Contract)<\/h2>\n<\/p>\n<p><b><strong>Location:<\/strong><\/b> Canada<\/p>\n<\/p>\n<p><b><strong>Role Type:<\/strong><\/b> 12-Month Fixed-Term Contract (Maternity Leave Cover)<\/p>\n<\/p>\n<p><b><strong>Level:<\/strong><\/b> Intermediate (3–5 years of experience)<\/p>\n<\/p>\n<p><b><strong>Reporting to:<\/strong><\/b> Manager, Technical Client Support<\/p>\n<\/p>\n<h2><b><strong>The Gig<\/strong><\/b><\/h2>\n<p>The Client Support Technical Specialist supports our Clients and internal teams on complex technical issues across our product suite. This role operates within a shared service group, serving as the bridge between Client Success (WCS) and our Engineering\/Product teams. You will be responsible for troubleshooting browser-based applications and ensuring that technical gaps are identified, documented, and resolved.<\/p>\n<\/p>\n<h2><b><strong>Key Responsibilities<\/strong><\/b><\/h2>\n<ul>\n<li><b><strong>Technical Troubleshooting:<\/strong><\/b> Diagnose and resolve complex issues involving HTML, CSS, and backend processes.<\/li>\n<li><b><strong>Issue Escalation:<\/strong><\/b> Identify and replicate product bugs; escalate them to the Product team via <b><strong>Jira<\/strong><\/b>, providing detailed technical context to speed up resolution.<\/li>\n<li><b><strong>Client Communication:<\/strong><\/b> Act as the main technical point of contact for clients seeking assistance via <b><strong>Salesforce<\/strong><\/b>.<\/li>\n<li><b><strong>Knowledge Sharing:<\/strong><\/b> Help senior staff focus on larger initiatives by taking on day-to-day technical tasks and documenting solutions.<\/li>\n<li><b><strong>Product Influence:<\/strong><\/b> Act as an advocate for the client by fighting for features and bug fixes that improve the user experience.<\/li>\n<\/ul>\n<h2><b><strong>Qualifications<\/strong><\/b><\/h2>\n<ul>\n<li><b><strong>Experience:<\/strong><\/b> 3–5 years in a technical support or client-facing technical role.<\/li>\n<li><b><strong>Ticketing Systems:<\/strong><\/b> Extensive experience working with <b><strong>Salesforce<\/strong><\/b> for client management and <b><strong>Jira<\/strong><\/b> for engineering escalations.<\/li>\n<li><b><strong>Technical Proficiency:<\/strong><\/b> Strong ability to read and understand <b><strong>HTML and CSS<\/strong><\/b>; familiarity with <b><strong>JavaScript\/jQuery<\/strong><\/b> is required to identify front-end issues.<\/li>\n<li><b><strong>Technical Assets:<\/strong><\/b> Knowledge of <b><strong>databases (SQL)<\/strong><\/b>, backend services, and <b><strong>web security principles<\/strong><\/b> is a significant advantage.<\/li>\n<li><b><strong>Soft Skills:<\/strong><\/b> Excellent communication skills with the ability to explain complex technical concepts to non-technical users.<\/li>\n<li><b><strong>Mindset:<\/strong><\/b> A passion for troubleshooting and solving \"why\" something is broken rather than just \"how\" to use a tool.<\/li>\n<\/ul>\n<h2><b><strong>Success Metrics (KPIs)<\/strong><\/b><\/h2>\n<p>Your performance will be evaluated based on:<\/p>\n<\/p>\n<ul>\n<li><b><strong>Client Satisfaction:<\/strong><\/b> Survey results from handled cases.<\/li>\n<li><b><strong>Efficiency:<\/strong><\/b> Volume of tickets handled and \"Time to First Pending\".<\/li>\n<li><b><strong>Technical Accuracy:<\/strong><\/b> Ability to correctly identify and escalate bugs to the engineering team.<\/li>\n<\/ul>\n<h2><b><strong>Why Join This Team?<\/strong><\/b><\/h2>\n<p>This role offers a unique \"cross-board\" view of the company. You will work closely with Product and Engineering teams, gaining deep exposure to how SaaS products are built, maintained, and secured. It is an ideal position for a technical professional who enjoys high-impact work and wants to influence the future of our product suite.<\/p>","pubDate":"2026-05-11T14:06:11+00:00","salaryMin":55000,"salaryMax":70000,"salaryCurrency":"CAD","salaryPeriod":"yearly"},{"id":143580,"url":"https:\/\/jobicy.com\/jobs\/143580-hospital-lab-operations-manager","jobSlug":"143580-hospital-lab-operations-manager","jobTitle":"Hospital Lab Operations Manager","companyName":"Labcorp","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2022\/01\/0a7a192a6d0ce58e2badfd8b9fe2d6ed.jpeg","jobIndustry":["Healthcare &amp; Medical"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Midweight","jobExcerpt":"Labcorp is seeking a Hospital Lab Operations Manager to join our team. This is a remote position. Work Schedule: Monday – Friday 8:00am – 5:00pm Job Responsibilities: Support the operational design, financial modeling, and implementation of strategic...","jobDescription":"<p>Labcorp is seeking a <b>Hospital Lab Operations Manager <\/b>to join our team. This is a remote position. <\/p>\n<p><b>Work Schedule: <\/b>Monday – Friday 8:00am – 5:00pm <\/p>\n<p><b>Job Responsibilities:<\/b> <\/p>\n<ul>\n<li>\n<p>Support the operational design, financial modeling, and implementation of strategic business partnerships with hospitals and health systems. <\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Contribute to long-term relationship management by monitoring performance, identifying opportunities for optimization, and ensuring partnership objectives are met. <\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Perform detailed operational and financial data analysis for large healthcare systems to identify improvement opportunities, operational efficiencies, and cost-saving strategies. <\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Translate analytical insights into actionable recommendations aligned with strategic partnership goals. <\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Conduct comprehensive operational assessments across laboratory workflows, staffing, equipment utilization, and productivity. <\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Develop and present process improvement recommendations that enhance operational performance and support strategic objectives. <\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Lead MSA (Management Services Agreement) implementation efforts as project manager, including creation of project plans, timelines, communication structures, and risk mitigation strategies. <\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Work collaboratively with cross-functional teams—operations, finance, IT, supply chain, and executive leadership—to execute project deliverables and ensure successful transition outcomes. <\/p>\n<\/li>\n<\/ul>\n<p><b>Minimum Qualifications:<\/b> <\/p>\n<ul>\n<li>\n<p>Bachelor's degree in science <\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>ASCP or AMT certification<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>5 years clinical lab experience <\/p>\n<\/li>\n<\/ul>\n<p><b>Preferred Qualifications:<\/b> <\/p>\n<ul>\n<li>\n<p>Master's degree <\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Project management experience <\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Hospital or reference lab experience <\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Leadership experience <\/p>\n<\/li>\n<\/ul>\n<p><b>Additional Job Standards:<\/b> <\/p>\n<ul>\n<li>\n<p>Proficient in Excel <\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Travel 20%-30% <\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Excellent customer service and presentation skills <\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Excellent time management and organizational skills <\/p>\n<\/li>\n<\/ul>\n<p><b>Application window open through: <\/b>5\/14\/2026 <\/p>\n<p><b>Pay Range: <\/b>$100K - $130K <\/p>\n<p>All job offers will be based on a candidate’s skills and prior experience, applicable degree\/certifications, as well as internal equity and market data. <\/p>\n<p><b>Benefits: <\/b> Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD\/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on\/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please <a href=\"https:\/\/careers.labcorp.com\/global\/en\/us-rewards-and-wellness\" rel=\"nofollow ugc noopener\" target=\"_blank\"><u>click here<\/u><\/a>. <\/p>\n<p><b><i>If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!<\/i> <\/b><\/p>\n<p><b>Labcorp is proud to be an Equal Opportunity Employer:<\/b><\/p>\n<p>Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. <\/p>\n<p><b>We encourage all to apply<\/b><\/p>\n<p>If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our <a href=\"https:\/\/careers.labcorp.com\/global\/en\/accessibility\" rel=\"nofollow ugc noopener\" target=\"_blank\">accessibility site<\/a> or contact us at <a href=\"mailto:Disability_apply@LabCorp.com\" rel=\"nofollow ugc noopener\" target=\"_blank\">Labcorp Accessibility.<\/a> For more information about how we collect and store your personal data, please see our <a href=\"https:\/\/www.labcorp.com\/about\/web-privacy-policy\" rel=\"nofollow ugc noopener\" target=\"_blank\">Privacy Statement<\/a>.<\/p>","pubDate":"2026-05-11T14:06:09+00:00","salaryMin":100000,"salaryMax":130000,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143579,"url":"https:\/\/jobicy.com\/jobs\/143579-senior-manager-experience-design","jobSlug":"143579-senior-manager-experience-design","jobTitle":"Senior Manager, Experience Design","companyName":"Autodesk","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2022\/03\/983ea436405fa9ab72f858e1f1b874a7.jpeg","jobIndustry":["Creative &amp; Design"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Senior","jobExcerpt":"Job Requisition ID #26WD97791Position OverviewWithin AEC Construction, our mission is to help teams meet the world’s rapidly expanding building and infrastructure needs while making construction more predictable, safe, and sustainable....","jobDescription":"<p><b>Job Requisition ID #<\/b><\/p>\n<p>26WD97791<\/p>\n<p><b>Position Overview<\/b><\/p>\n<p>Within AEC Construction, our mission is to help teams meet the world’s rapidly expanding building and infrastructure needs while making construction more predictable, safe, and sustainable. Forma brings together connected data, platform capabilities, and workflows that support the full building lifecycle—from planning and design through preconstruction, build, and operations.<\/p>\n<p>We are seeking a Senior Manager of Experience Design for the Admin COE within Forma. The Admin COE plays a critical role in enabling customers to configure, govern, and scale their use of Forma across projects, teams, and partner organizations. This includes experiences related to administration, account and project setup, user management, permissions, standards, onboarding, templates, Bridge, and other foundational workflows that help construction teams work efficiently and securely at scale.<\/p>\n<p>Reporting to the Director of Experience Design, you will lead and develop the Experience Design team working across Admin COE experiences, while partnering closely with the Design Director, Product Management, Engineering, Research, Content Design, and other design leaders to shape and execute the strategic direction for Admin experiences across Forma. You will be accountable for the quality, coherence, and impact of the design team’s work, while creating the conditions for designers to do their best work and grow in their careers.<\/p>\n<p>This role requires a strategic design leader who can help translate a long-term experience vision into clear priorities, strong team practices, and practical, high-quality decisions. You will navigate complex enterprise and platform workflows where usability, scalability, governance, and customer trust all matter. You will also help create clarity, build alignment, coach people, improve systems, and guide teams toward meaningful customer and business outcomes.<\/p>\n<p>We are open to candidates based in the United States or Canada with a preference for those near our offices (USA: Bay Area, Portland, Atlanta, Boston, Novi | Canada: Toronto, Montreal, Vancouver).<\/p>\n<p>Please include a resume, portfolio, and any required portfolio password when applying.<\/p>\n<p>Light travel (2-4) times per year in North America for team meetings and conferences.<\/p>\n<p><b>Responsibilities<\/b><\/p>\n<ul>\n<li>\n<p>Serve as the frontline manager for all designers in the Admin COE, including coaching, performance management, career development, hiring, and team health<\/p>\n<\/li>\n<li>\n<p>Partner with the Design Director, Product Management, Engineering, Research, and other cross-functional leaders to shape, communicate, and execute the design vision and strategy for the Admin COE<\/p>\n<\/li>\n<li>\n<p>Translate customer needs, business priorities, technical constraints, and product strategy into actionable design priorities and high-quality product experiences<\/p>\n<\/li>\n<li>\n<p>Drive alignment across multiple teams and stakeholders, ensuring Admin experiences are coherent, scalable, and connected across Forma<\/p>\n<\/li>\n<li>\n<p>Guide the team in balancing near-term delivery with longer-term strategic design work, ensuring that discovery, prototyping, research, and customer feedback are used effectively throughout the development process<\/p>\n<\/li>\n<li>\n<p>Champion customer-centered design practices, using qualitative and quantitative data to inform decisions and improve outcomes<\/p>\n<\/li>\n<li>\n<p>Maintain accountability for the quality, consistency, accessibility, and delivery of the design team’s work<\/p>\n<\/li>\n<li>\n<p>Partner with other design leaders to strengthen design systems adoption, experience quality, and cross-product consistency<\/p>\n<\/li>\n<li>\n<p>Foster a healthy, inclusive, and accountable team culturerooted in trust, clarity, growth, collaboration, and belonging<\/p>\n<\/li>\n<li>\n<p>Represent the Admin COE design perspective in planning, roadmap, prioritization, and leadership discussions, in partnership with the Design Director<\/p>\n<\/li>\n<li>\n<p>Identify opportunities to improve team processes, operating models, and collaboration patterns across Design, Product, and Engineering<\/p>\n<\/li>\n<li>\n<p>Communicate, facilitate, and tell compelling stories that make complex customer problems, design decisions, and product trade-offs understandable and actionable for designers, engineers, product leaders, executives, customers, and end users<\/p>\n<\/li>\n<li>\n<p>Apply systems thinking to identify patterns, reduce fragmentation, and guide teams toward scalable design solutions across product surfaces, customer roles, permissions, onboarding, project setup, and broader platform workflows<\/p>\n<\/li>\n<\/ul>\n<p><b>Minimum Qualifications<\/b><\/p>\n<ul>\n<li>\n<p>8+ years of professional experience in product design, UX design, interaction design, or related fields<\/p>\n<\/li>\n<li>\n<p>3+ years of people management experience, including direct management of product designers<\/p>\n<\/li>\n<li>\n<p>A strong portfolio or body of work demonstrating design leadership, product strategy, systems thinking, and measurable impact<\/p>\n<\/li>\n<li>\n<p>Experience leading design for complex SaaS, enterprise, platform, administration, or workflow products<\/p>\n<\/li>\n<li>\n<p>Demonstrated ability to coach and grow designers at different levels of seniority<\/p>\n<\/li>\n<li>\n<p>Strong communication, storytelling, facilitation, and stakeholder management skills<\/p>\n<\/li>\n<li>\n<p>Experience partnering closely with Product Management and Engineering to shape product direction, navigate ambiguity, make thoughtful trade-offs, and deliver customer value<\/p>\n<\/li>\n<li>\n<p>Strong understanding of human-centered design methods, including discovery, task analysis, journey mapping, prototyping, usability testing, and iterative delivery<\/p>\n<\/li>\n<li>\n<p>Ability to operate effectively in ambiguous, fast-moving, and highly collaborative environments<\/p>\n<\/li>\n<li>\n<p>A strong commitment to high-quality, accessible, customer-centered experiences that balance customer needs, business priorities, and implementation realities<\/p>\n<\/li>\n<\/ul>\n<p><b>Preferred Qualifications<\/b><\/p>\n<ul>\n<li>\n<p>Experience with:<\/p>\n<ul>\n<li>\n<p>Serving as a group manager, managing managers, or leading design across multiple product areas, teams, or workstreams<\/p>\n<\/li>\n<li>\n<p>Experience designing admin, identity, permissions, onboarding, configuration, governance, or platform experiences<\/p>\n<\/li>\n<li>\n<p>Construction, architecture, engineering, infrastructure, or other complex B2B domains<\/p>\n<\/li>\n<li>\n<p>Working with design systems and driving design quality at scale<\/p>\n<\/li>\n<li>\n<p>Using both qualitative and quantitative data to shape strategy, prioritize work, and evaluate outcomes<\/p>\n<\/li>\n<li>\n<p>Building strong partnerships across distributed teams and multiple geographies; and<\/p>\n<\/li>\n<li>\n<p>Shaping enterprise-scale experiences that help customers adopt, govern, and manage software across teams, projects, partner organizations, and complex workflows<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><b>Learn More<\/b><\/p>\n<p><b>About Autodesk<\/b><\/p>\n<p>Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.<\/p>\n<p>We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.<\/p>\n<p>When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!<\/p>\n<p><b>Benefits<\/b><\/p>\n<p>From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting <a href=\"https:\/\/benefits.autodesk.com\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">https:\/\/benefits.autodesk.com\/<\/a><\/p>\n<p><b>Salary transparency<\/b><\/p>\n<p>Salary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $157,000 and $281,930. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.<\/p>\n<p><b>Equal Employment Opportunity <\/b><\/p>\n<p>At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.<\/p>\n<p><b>Diversity &amp; Belonging<\/b><\/p>\n<p>We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: <a href=\"https:\/\/www.autodesk.com\/company\/diversity-and-belonging\" rel=\"nofollow ugc noopener\" target=\"_blank\">https:\/\/www.autodesk.com\/company\/diversity-and-belonging<\/a><\/p>\n<p><b>Are you an existing contractor or consultant with Autodesk? <\/b><\/p>\n<p>Please search for open jobs and apply internally (not on this external site).<\/p>","pubDate":"2026-05-11T14:06:08+00:00","salaryMin":157000,"salaryMax":281930,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143578,"url":"https:\/\/jobicy.com\/jobs\/143578-diagnostics-account-specialist","jobSlug":"143578-diagnostics-account-specialist","jobTitle":"Diagnostics Account Specialist","companyName":"Zoetis","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/1c6e77c2-221.png","jobIndustry":["Healthcare &amp; Medical"],"jobType":["Full-Time"],"jobGeo":"Mexico","jobLevel":"Midweight","jobExcerpt":"States considered:Role DescriptionThe purpose of this field-based position is as a Diagnostics Application Specilist who provides onsite support to veterinary practices, laboratory research, and veterinary academic settings and is responsible...","jobDescription":"<p><b>States considered:<\/b><\/p>\n<p><b><u>Role Description<\/u><\/b><\/p>\n<p>The purpose of this field-based position is as a Diagnostics Application Specilist who provides onsite support to veterinary practices, laboratory research, and veterinary academic settings and is responsible for the overall business health and customer satisfaction of their assigned territories. <\/p>\n<p>Your primary purpose is to assist practices with all aspects of implementation, training, operation, applications, and problem resolution on all veterinary diagnostics products. You will be involved in all phases of the onsite support process with emphasis on diagnostics implementation, workflow improvements, and increasing utilization of our products, including the identification of new equipment and consumable opportunities.<\/p>\n<p>The person in role is required to develop mutually beneficial and productive long-term partnerships with our customers, and to maintain these relationships with the appropriate quantity &amp; quality of activity.<\/p>\n<p>This role contributes to the overall success of Zoetis by delivering to at least the sales growth &amp; market share gain targets for the designated product lines. <\/p>\n<p><b><u>Main Responsibilities<\/u><\/b><\/p>\n<p>Planning<\/p>\n<p>- Maintain high level of expertise with the evolving portfolio of products, services, pricing, competition, market and industry trends<\/p>\n<p>- Develop and maintain account plans in collaboration with Veterinarians, Business Consultants and ABMs, manager <\/p>\n<p>- Responsible for identifying, quantifying, qualifying, tracking, and evaluating Veterinary Practice performance; and, for facilitating, developing, designing and implementing clinic workflow processes that improve overall customer experience with our products.<\/p>\n<p>- Ensure customer information and call reports are continuously updated through CRM system<\/p>\n<p>- Align activities and account plans to marketing programs and management direction in line with the Solution Selling model <\/p>\n<p>- Analyze and interpret actual and potential territory\/customer sales and growth opportunities to support delivery of sales targets <\/p>\n<p>Relationships<\/p>\n<p>- Develop mutually beneficial and productive long-term partnerships with our customers based on high quality account plans<\/p>\n<p>- Implement bespoke customer solutions utilizing all available resources including products, value add services, Veterinarians and Business Consultants<\/p>\n<p>- Works with the Head of Diagnostics, The Diagnostics Sales Manager, Regional Sales Managers, and the Professional Sales Representatives to identify and report opportunities for additional analyzers in customer accounts as well as new opportunities through referrals from existing customers.<\/p>\n<p>- Identifies opportunities for the sale of additional diagnostic equipment and consumables into existing customers in order to maximize their profitability and customer service.<\/p>\n<p>- Contribute to the success of your team by sharing best practice with colleagues and proactively contributing ideas<\/p>\n<p>Call activity<\/p>\n<p>- Deliver call activity in accordance with agreed KPIs to achieve the required coverage and frequency with identified target customers<\/p>\n<p>- Responds to requests for onsite technical support, providing prompt and accurate technical assistance, troubleshooting, and resolution of complex system problems for veterinary clinics, laboratory research, and veterinary academic settings.<\/p>\n<p>- Provides clinics with guidance, instruction, and training on our product line to increase productivity and performance through formal and informal presentations. The development of in practice diagnostic champions to be the resident expert as a main point of contact.<\/p>\n<p>- Provides post sale product installation and validation, applications and operations training. To ensure that all staff and trained and signed off for competent and confident use of all equipment. To monitor any staff changes and ensure new staff members are trained within 8 weeks of joining the practice.<\/p>\n<p>- Ensure clear and specific objectives exist for each individual call<\/p>\n<p>- Deliver relevant marketing messages, product information and programs consistent with management direction in line with Solution Selling model<\/p>\n<p>- Proactively identify customer opportunities and capitalize on them<\/p>\n<p>- Co-ordinate with colleagues in order to achieve positive changes to the customers understanding and use of our portfolio of products, services and pricing<\/p>\n<p>- Accurately record call activity in the CRM system, in line with company guidance<\/p>\n<p>- Ensure clear and timely follow up plan is in place and actioned<\/p>\n<p>Compliance<\/p>\n<p>- Maintain high standards of business conduct and compliance, adhering particularly to Pharmacovigilance Policy, Global vet Policy, Zoetis values, travel &amp; expenses policy and local codes of practice<\/p>\n<p>- Maintain accurate business records including CRM and communicate effectively with the Manager and other stakeholders <\/p>\n<p>- Manage allocated customer support budget with tight control to avoid overspends<\/p>\n<p>- Exceptional sales ability<\/p>\n<p>- Strong communication, influencing skills<\/p>\n<p>- Builds successful and effective relationships<\/p>\n<p>- Knows their stuff – able to retain and recall product information to a detailed level<\/p>\n<p>- A strong focus on planning, and a balance of tactical planning with day to day operational requirements<\/p>\n<p>- Ability to work independently<\/p>\n<p>- Drive and resilience, demonstrated with a persistent, never give up attitude<\/p>\n<p>- Confidence, likability and an authoritative personality<\/p>\n<p>- Stakeholder management – effective at using stakeholders as resources<\/p>\n<p><b><u>Qualifications (Training, Education &amp; Prior Experience)<\/u><\/b><\/p>\n<p>Education: MVZ, QFB, IBT, or engineering<\/p>\n<p>Experience:<\/p>\n<p>- Veterinarian or qualified Veterinary Nurse <\/p>\n<p>- Medical field sales representative <\/p>\n<p>- Employee in animal health industry or a related industry <\/p>\n<p>- Employee in a customer facing role<\/p>\n<p>Skills:<\/p>\n<p>Strong presentation skills with the ability to convey technical information<\/p>\n<p>Exceptional written and spoken communication skills<\/p>\n<p>Effective organizational &amp; planning skills<\/p>\n<p>A strong understanding of diagnostics operations, functions, and management including but not limited to diagnostic applications, training requirements, and workflow processes<\/p>\n<p>Basic knowledge of diagnostic products, instrumentation, and clinic processes<\/p>\n<p>A willingness and commitment to ongoing professional development<\/p>\n<p> <b><u>Other Commentaries<\/u><\/b><\/p>\n<p>English level: Intermediate - Advanced<\/p>\n<p><b>Preferred place of residence: <\/b>Monterrey<\/p>\n<p><b>Availability for business travel and\/or relocation: <\/b>60% of the time<\/p>\n<p>Full time<\/p>\n<p>Regular<\/p>\n<p>Colleague<\/p>\n<p>Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.<\/p>\n<p>Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved\/engaged vendor but does not have the appropriate approvals to be engaged on a search.<\/p>\n<p><i><b>Notice: <\/b>Zoetis Recruiters will contact candidates via email from an address ending in <b>@zoetis.com<\/b> and may also initially connect with candidates through <b>LinkedIn<\/b>, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based\/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from <b>@zoetis.com<\/b>, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.<\/i><\/p>","pubDate":"2026-05-11T14:06:06+00:00"},{"id":143577,"url":"https:\/\/jobicy.com\/jobs\/143577-senior-account-executive-government","jobSlug":"143577-senior-account-executive-government","jobTitle":"Senior Account Executive, Government","companyName":"Genesys","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/16485bab-221.jpeg","jobIndustry":["Sales"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Senior","jobExcerpt":"Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform,...","jobDescription":"<p>Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.<\/p>\n<p>We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.<\/p>\n<p>Would you like to own driving revenue for a leader in CX in the PacNW with key state agencies and large municipal government customers delivering next generation citizen experiences? At Genesys, we are the engine that powers mission success. Do you have the business acumen, relationships, government sales experience and the technical background necessary to help further establish Genesys as the leading CX and AI platform? Genesys is expanding in the U.S. Public Sector market, and this group within Genesys offers a creative, fast paced, entrepreneurial work environment where you’ll be at the center of Genesys’ innovation.As a Genesys Senior Account Executive, you’ll own the adoption and growth of emerging cloud technologies that allow government to more effectively and economically serve their constituents and employees. More importantly, you'll help government customers transform their citizen experiences. Your responsibilities will include developing and managing a growing customer base in the Pacific Northwest and capture new logo organizations. You will deepen business and technical relationships within your territory and help them launch new citizen facing services. This includes determining the most effective go-to-market strategies and collaborating with Genesys’ Solution Consultants, Channel Partners, Product Management and Executive leadership.In this role, you will: - Drive revenue and market share in a defined geographic region.<\/p>\n<ul>\n<li>Have the drive and ambition to focus on new logo acquisition and expanding our customer base.<\/li>\n<li>Articulate and implement strategic territory and account plans aligned to Genesys’ strategic direction.<\/li>\n<li>Understand the technical considerations, certifications, and procurement processes specific to the public sector.<\/li>\n<li>Identify specific prospects\/partners\/channels to approach while communicating a relevant value proposition for you customer.<\/li>\n<li>Work closely with customers to ensure that they understand relevant CX and AI use cases and partner with Customer Success to ensure mission success.<\/li>\n<li>Be a thought leader both in your territory and inside Genesys for CX and AI.<\/li>\n<li>Collaborate with Genesys’ Legal and finance team and others to manage complex contract negotiations.<\/li>\n<li>Maintain an accurate and robust pipeline of $6M+ and accurately forecast your business using MEDPICC sales methodology. <\/li>\n<li>Develop and manage the sales pipeline by engaging with prospects, partners, and key customers.<\/li>\n<li>Prepare and deliver business reviews to the senior management team regarding quarterly and yearly strategies that align with revenue growth expectations.<\/li>\n<li>Ability to travel up to 50%, as needed, within your territory.<\/li>\n<li>Understanding and ability to leverage and manage consultants and lobbyists.<\/li>\n<li>Knowledge of Federal Government security frameworks and how they impact State agencies such as FedRAMP, IRS Pub1075, CMS MARS-E, SSA-TSSR, and NIST 800-53.<\/li>\n<\/ul>\n<p>Qualifications<\/p>\n<ul>\n<li>Must have experience selling to a variety of state executive agencies including healthcare and human services, labor, transportation, and revenue.<\/li>\n<li>8+ years of enterprise sales and\/or business development experience with a focus on state and local government customers.<\/li>\n<li>BA\/BS degree or equivalent experience<\/li>\n<li>Live in Washington, Oregon or Idaho with an ability to travel to state capitals within your territory<\/li>\n<li>Technical background in contact center technologies, DBaaS, SaaS, IaaS, CPaaS, and AI<\/li>\n<li>Demonstrated history of consistently exceeding sales quota<\/li>\n<li>Strong relationships with state agency executives<\/li>\n<\/ul>\n<p>About The TeamThe Genesys State Government team are experienced sales professionals with a passion for serving the mission of government while having fun and making history. We obsess about our customers' success and view their long-term goals to improve the effectiveness of government as the sole purpose of our organization.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates collaboration, knowledge sharing and mentorship.<\/p>\n<p><b>Compensation:<\/b><\/p>\n<p>This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. <\/p>\n<p>$111,700.00 - $196,300.00<\/p>\n<p><b>Benefits:<\/b><\/p>\n<ul>\n<li>\n<p>Medical, Dental, and Vision Insurance. <\/p>\n<\/li>\n<li>\n<p>Telehealth coverage<\/p>\n<\/li>\n<li>\n<p>Flexible work schedules and work from home opportunities<\/p>\n<\/li>\n<li>\n<p>Development and career growth opportunities<\/p>\n<\/li>\n<li>\n<p>Open Time Off in addition to 10 paid holidays<\/p>\n<\/li>\n<li>\n<p>401(k) matching program<\/p>\n<\/li>\n<li>\n<p>Adoption Assistance<\/p>\n<\/li>\n<li>\n<p>Fertility treatments<\/p>\n<\/li>\n<\/ul>\n<p>Click <a href=\"https:\/\/sway.cloud.microsoft\/5WCGvGujnvx4T6JZ?ref=Link\" rel=\"nofollow ugc noopener\" target=\"_blank\"><u>here<\/u><\/a> to view a summary overview of our Benefits. <\/p>\n<p>If a Genesys employee referred you, please use the link they sent you to apply.<\/p>\n<p><b>About Genesys:<\/b><\/p>\n<p>Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit <a href=\"http:\/\/www.genesys.com\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">www.genesys.com<\/a>.<\/p>\n<p><b>Reasonable Accommodations:<\/b><\/p>\n<p>If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at <a href=\"mailto:reasonable.accommodations@genesys.com?subject=Request%20for%20Reasonable%20Accommodation&amp;body=Hello%2C%20%0A%0AI%20would%20like%20to%20request%20a%20reasonable%20accommodation.%20Please%20see%20the%20information%20below%3A%20%0A%20%0AFirst%20Name%20%28Required%29%3A%0A%20%0ALast%20Name%20%28Required%29%3A%0A%20%0AEmail%20Address%20%28Required%29%3A%0A%20%0APhone%2FTTY%20Number%3A%0A%20%0APreferred%20Method%20of%20Contact%3A%20%28Required%29%3A%0A%20%0ACountry%20of%20Residence%3A%20%28Required%29%3A%0A%20%0AIs%20the%20request%20related%20to%20COVID-19%3F%20%28Required%29%3A%0A%20%0AIs%20the%20request%20related%20to%20a%20firmly%20held%20religious%20belief%3F%20%28Required%29%3A%0A%20%0AIs%20your%20reasonable%20accommodation%20request%20time%20sensitive%3F%20%28Required%29%3A%0A%20%0AWhat%20specific%20reasonable%20accommodation%28s%29%20or%20modification%28s%29%20are%20you%20requesting%3F%20%28Required%29%3A%20%20%0A%0AWhat%2C%20if%20any%2C%20job%20functions%20are%20you%20having%20difficulty%20performing%3F%20%E2%80%8B%20%28Required%29%3A%0A%20%0AIf%20you%20are%20requesting%20a%20specific%20reasonable%20accommodation%2C%20how%20will%20that%20accommodation%20assist%20you%3F%20%28Required%29%3A\" rel=\"nofollow ugc noopener\" target=\"_blank\">reasonable.accommodations@genesys.com<\/a>.<\/p>\n<p>You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.<\/p>\n<p>This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.<\/p>\n<p><b>Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.<\/b><\/p>\n<p><i>Please note that recruiters will never ask for sensitive personal or financial information during the application phase.<\/i><\/p>","pubDate":"2026-05-11T14:06:05+00:00","salaryMin":196300,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143576,"url":"https:\/\/jobicy.com\/jobs\/143576-solutions-architect-ai-infrastructure","jobSlug":"143576-solutions-architect-ai-infrastructure","jobTitle":"Solutions Architect, AI Infrastructure","companyName":"NVIDIA","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/52745899-221.jpeg","jobIndustry":["Software Engineering"],"jobType":["Full-Time"],"jobGeo":"Canada","jobLevel":"Senior","jobExcerpt":"NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today,...","jobDescription":"<p>NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world.<\/p>\n<p>NVIDIA is seeking an experienced AI Infrastructure Solutions Architect (SA), bridging design to deployment of large-scale GPU infrastructure. As part of the NVIDIA SA organization, you will be interacting with customers, partners, and internal teams to analyse, define, and implement large-scale AI\/HPC projects, as well as offering recommendations to business and engineering teams on our product roadmap.<\/p>\n<p><b>What you'll be doing:<\/b><\/p>\n<ul>\n<li>\n<p>Working with NVIDIA Cloud Partners in Canada on large data center GPU server and networking system deployments. Guide customer discussions on network design, compute\/storage, and support bring up of server\/network\/cluster deployments. You will need to visit customer data center during bring up phase.<\/p>\n<\/li>\n<li>\n<p>Become the primary technical driver for customers during the design, development, construction, integration, and production of GPU Cloud infrastructure and applications throughout the entire customer lifecycle.<\/p>\n<\/li>\n<li>\n<p>Work as the customer's trusted advisor conducting regular technical customer meetings for product roadmap, cluster issue debugging, feature discussions and introduction to new technology solutions.<\/p>\n<\/li>\n<li>\n<p>Partner with other SAs, Account Managers, Engineering, Product, and business leaders to align on strategies, assess technical needs, and secure business opportunities for NVIDIA.<\/p>\n<\/li>\n<li>\n<p>Analyze and debug compute\/network configuration and performance issues to deliver performant clusters.<\/p>\n<\/li>\n<li>\n<p>Prepare and deliver technical content to customers including presentations, workshops, reference architectures, tutorials, publications.<\/p>\n<\/li>\n<\/ul>\n<p><b>What we need to see:<\/b><\/p>\n<ul>\n<li>\n<p>BS\/MS\/PhD in Electrical\/Computer Engineering, Computer Science, Physics, Mathematics, or other Engineering fields or equivalent experience.<\/p>\n<\/li>\n<li>\n<p>5+ years of Solution Engineering (or similar Sales Engineering, Cloud Engineering, Solution Architecture) including experience working directly with partners and customers.<\/p>\n<\/li>\n<li>\n<p>System level expertise of CPU\/GPU server architecture, NICs, Linux, system software and kernel drivers.<\/p>\n<\/li>\n<li>\n<p>Experience with networking switches for Ethernet\/Infiniband, and Data Center infrastructure (power\/cooling).<\/p>\n<\/li>\n<li>\n<p>Knowledge of DevOps\/MLOps technologies such as Docker\/containers, Kubernetes.<\/p>\n<\/li>\n<li>\n<p>Efficient time management and capable of balancing multiple tasks. Excellent presentation, communication and collaboration skills.<\/p>\n<\/li>\n<li>\n<p>Self-starter with a passion for growth, continuous learning, and sharing insights.<\/p>\n<\/li>\n<\/ul>\n<p><b>Ways to stand out from the crowd:<\/b><\/p>\n<ul>\n<li>\n<p>Familiarity with NVIDIA GPUs, NVIDIA Networking technologies (e.g. NICs, RoCE, InfiniBand), and systems technology such as NCCL, DCGM, UFM, Mission Control, and Base Command Manager.<\/p>\n<\/li>\n<li>\n<p>Experience with bringup and deployment of large GPU clusters, including deploying and optimizing high-speed networks (InfiniBand\/Ethernet), with a clear understanding of how network architecture impacts GPU cluster performance.<\/p>\n<\/li>\n<li>\n<p>Systems engineering, coding, and debugging skills including experience with C\/C++, Linux kernel and drivers.<\/p>\n<\/li>\n<li>\n<p>Experience working with enterprise developers and strong customer-facing skills.<\/p>\n<\/li>\n<\/ul>\n<p>We make extensive use of conferencing tools, but occasional travel is required for on-site visit to customers and industry events. We have some of the most forward-thinking and hardworking people in the world working for us. If you're creative and autonomous, we want to hear from you!<\/p>\n<p>Widely considered to be one of the technology world’s most desirable employers, NVIDIA offers highly competitive salaries and a comprehensive benefits package. As you plan your future, see what we can offer to you and your family <a href=\"http:\/\/www.nvidiabenefits.com\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">www.nvidiabenefits.com\/<\/a> <\/p>\n<p>Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 135,000 CAD - 185,000 CAD.<\/p>\n<p>You will also be eligible for equity and <a href=\"https:\/\/www.nvidia.com\/en-us\/benefits\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">benefits<\/a>.<\/p>\n<p>Applications for this job will be accepted at least until May 15, 2026.<\/p>\n<p>This posting is for an existing vacancy. <\/p>\n<p>NVIDIA uses AI tools in its recruiting processes.<\/p>","pubDate":"2026-05-11T14:06:02+00:00","salaryMin":135000,"salaryMax":185000,"salaryCurrency":"CAD","salaryPeriod":"yearly"},{"id":143575,"url":"https:\/\/jobicy.com\/jobs\/143575-solutions-architect-networking","jobSlug":"143575-solutions-architect-networking","jobTitle":"Solutions Architect, Networking","companyName":"NVIDIA","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/52745899-221.jpeg","jobIndustry":["Software Engineering"],"jobType":["Full-Time"],"jobGeo":"Canada","jobLevel":"Senior","jobExcerpt":"NVIDIA is seeking outstanding Networking Solutions Architects (SA) to help design and deploy large-scale AI Factories across Canada. In this role, you will collaborate with customers to build end-to-end infrastructure....","jobDescription":"<p>NVIDIA is seeking outstanding Networking Solutions Architects (SA) to help design and deploy large-scale AI Factories across Canada. In this role, you will collaborate with customers to build end-to-end infrastructure. You will become a trusted technical advisor working on exciting projects, focused on how high-performance networking enables generative AI, large language models, and production AI inference pipelines. You will also collaborate with a diverse set of internal engineering, product, and business teams on performance analysis and modeling of these large GPU clusters. You should be comfortable working in a dynamic environment and have hands-on experience with NVIDIA networking and GPU technologies. This is an excellent opportunity to be at the center of Canada's rapidly growing AI infrastructure landscape. <\/p>\n<p><b>What You Will Be Doing:<\/b> <\/p>\n<ul>\n<li>\n<p>Becoming the trusted technical advisor for NVIDIA Cloud Partners in Canada to rapidly bring NVIDIA Data Center GPU and networking platforms to market at scale. <\/p>\n<\/li>\n<li>\n<p>Collaborating directly with customers to build, deploy, and optimize large-scale AI training and inference infrastructure using NVIDIA technology. <\/p>\n<\/li>\n<li>\n<p>Analyzing deployment and performance data, identifying product health trends, system bottlenecks, and operational risks. <\/p>\n<\/li>\n<li>\n<p>Solve challenging technical problems involving GPUs, networking, drivers, containers, firmware, and distributed system interactions. <\/p>\n<\/li>\n<li>\n<p>Deliver streamlined executive‑level communication on status, risks, progress, and required decisions. <\/p>\n<\/li>\n<li>\n<p>Some travel to customer sites is required, up to 20%.<\/p>\n<\/li>\n<\/ul>\n<p><b>What We Need To See:<\/b> <\/p>\n<ul>\n<li>\n<p>BS, MS, or PhD in Computer Science, Electrical\/Computer Engineering, Physics, Mathematics, other Engineering or related fields (or equivalent experience) <\/p>\n<\/li>\n<li>\n<p>5+ years of Solution Architecture (or similar Sales Engineering, Systems Engineering, Cloud Engineering, Solution Engineering). <\/p>\n<\/li>\n<li>\n<p>Understanding of high‑performance networking technologies (e.g., RDMA, congestion control, high‑bandwidth interconnects), and their role in distributed AI workloads. <\/p>\n<\/li>\n<li>\n<p>Hands‑on experience with bring‑up and validation of large‑scale NVIDIA GPU platforms, including multi‑GPU and multi‑node architectures. <\/p>\n<\/li>\n<li>\n<p>Familiarity with NVIDIA system software stacks: CUDA, NCCL, NVSwitch\/NVLink, driver behavior, and performance tuning. <\/p>\n<\/li>\n<li>\n<p>Ability to identify performance bottlenecks at the cluster, node, accelerator, network, or application layer. <\/p>\n<\/li>\n<li>\n<p>Strong Linux fundamentals across drivers, kernel subsystems, cgroups, containers, and node‑level performance analysis. <\/p>\n<\/li>\n<li>\n<p>Excellent presentation, communication, and collaboration skills. <\/p>\n<\/li>\n<\/ul>\n<p><b>Ways To Stand Out From The Crowd:<\/b> <\/p>\n<ul>\n<li>\n<p>Prior experience deploying or optimizing deep learning training and inference at scale in production environments on large GPU clusters. <\/p>\n<\/li>\n<li>\n<p>Familiarity with NVIDIA hardware (such as GPUs, networking, storage) and systems technology such as NCCL, DCGM, UFM, Mission Control, Base Command Manager. <\/p>\n<\/li>\n<li>\n<p>Demonstrated leadership resolving multi‑team infrastructure challenges across engineering, product, and customer groups. <\/p>\n<\/li>\n<li>\n<p>A consistent record of taking GPU or infrastructure products from pilot to high‑volume deployment in large data center environments. <\/p>\n<\/li>\n<\/ul>\n<p>We make extensive use of conferencing tools, but occasional travel is required for on-site visit to customers and industry events. We have some of the most forward-thinking and hardworking people in the world working for us. If you're creative and autonomous, we want to hear from you! <\/p>\n<p>Widely considered to be one of the world’s most desirable employers, NVIDIA offers highly competitive salaries and a comprehensive benefits package. As you plan your future, see what we can offer to you and your family <a href=\"https:\/\/www.nvidiabenefits.com\/\" rel=\"nofollow ugc noopener\" target=\"_blank\"><u>www.nvidiabenefits.com\/.<\/u><\/a> <\/p>\n<p>Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 135,000 CAD - 185,000 CAD for Level 3, and 170,000 CAD - 220,000 CAD for Level 4.<\/p>\n<p>You will also be eligible for equity and <a href=\"https:\/\/www.nvidia.com\/en-us\/benefits\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">benefits<\/a>.<\/p>\n<p>Applications for this job will be accepted at least until May 15, 2026.<\/p>\n<p>This posting is for an existing vacancy. <\/p>\n<p>NVIDIA uses AI tools in its recruiting processes.<\/p>","pubDate":"2026-05-11T14:06:01+00:00","salaryMin":135000,"salaryMax":220000,"salaryCurrency":"CAD","salaryPeriod":"yearly"},{"id":143574,"url":"https:\/\/jobicy.com\/jobs\/143574-senior-solution-architect-ai-infrastructure","jobSlug":"143574-senior-solution-architect-ai-infrastructure","jobTitle":"Senior Solution Architect, AI Infrastructure","companyName":"NVIDIA","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/52745899-221.jpeg","jobIndustry":["Software Engineering"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Senior","jobExcerpt":"NVIDIA’s Federal business unit is seeking an experienced solutions lead. This person will be passionate about crafting an entire market and serving the US Federal Government during digital transformation. The...","jobDescription":"<p>NVIDIA’s Federal business unit is seeking an experienced solutions lead. This person will be passionate about crafting an entire market and serving the US Federal Government during digital transformation. The ideal candidate will have a strong technical background in accelerated computing technology and artificial intelligence and leverage those skills to help government programs within the US Public Sector market. They will collaborate closely with product, engineering, and federal customers to accelerate NVIDIA technology in the design to deployment of large-scale GPU infrastructure. A successful candidate will demonstrate skill in transcending boundaries, working effectively with product teams, account managers, field organization, and customers to drive success.<\/p>\n<p>You must be a U.S. Citizen to apply for this position.<\/p>\n<p><b>What you’ll be doing:<\/b><\/p>\n<ul>\n<li>\n<p>Working with NVIDIA Cloud Partners and OEMs in Public Sector on large data center GPU server and networking system deployments. Guide customer discussions on network design, compute\/storage, and support bring up of server\/network\/cluster deployments. You will need to visit customer data center during bring up phase. <\/p>\n<\/li>\n<li>\n<p>Become the primary technical driver for customers during the design, development, construction, integration, and production of GPU infrastructure and applications throughout the entire customer lifecycle. <\/p>\n<\/li>\n<li>\n<p>Work as the customer's trusted advisor conducting regular technical customer meetings for product roadmap, cluster issue debugging, feature discussions and introduction to new technology solutions. <\/p>\n<\/li>\n<li>\n<p>Partner with other SAs, Account Managers, Engineering, Product, and business leaders to align on strategies, assess technical needs, and secure business opportunities for NVIDIA. <\/p>\n<\/li>\n<li>\n<p>Analyze and debug compute\/network configuration and performance issues to deliver performant clusters. <\/p>\n<\/li>\n<li>\n<p>Prepare and deliver technical content to customers including presentations, workshops, reference architectures, tutorials, publications. <\/p>\n<\/li>\n<li>\n<p>Educate C-Suite-level decision-makers about the benefits of AI and high-performance computing.<\/p>\n<\/li>\n<li>\n<p>Lead communication with customers and NVIDIA Management.<\/p>\n<\/li>\n<li>\n<p>Provide constructive feedback to engineering and product regarding product requirements, customer experience, documentation, and tools.<\/p>\n<\/li>\n<li>\n<p>Ability to travel ~20%<\/p>\n<\/li>\n<\/ul>\n<p><b>What we need to see:<\/b><\/p>\n<p>The position requires solving complex multidisciplinary problems. They will often be responsible for leading the resolution of technical issues across multiple engineering teams and coordinating the solutions to the customer.<\/p>\n<ul>\n<li>\n<p>BS\/MS\/PhD in Electrical Engineering, Computer Science or equivalent experience. <\/p>\n<\/li>\n<li>\n<p>6+ years supporting Solution Engineering (or similar Sales Engineering, Cloud Engineering, Solution Architecture) including experience working directly with partners and customers. <\/p>\n<\/li>\n<li>\n<p>Experience with high performance Networking or CPU\/GPU application acceleration is preferred. <\/p>\n<\/li>\n<li>\n<p>Strong interpersonal skills and a background in direct customer interaction. <\/p>\n<\/li>\n<li>\n<p>Subject Matter Expertise (SME) in High-Performance Computing, or Networking<\/p>\n<\/li>\n<li>\n<p>Critical thinking capability, the ability to concisely communicate vision (both written and verbal) and engage in cross-functional collaboration.<\/p>\n<\/li>\n<\/ul>\n<p><b>Ways to stand out from the crowd: <\/b><\/p>\n<ul>\n<li>\n<p>Familiarity with NVIDIA GPUs, NVIDIA Networking technologies (e.g. NICs, RoCE, InfiniBand), and systems technology such as NCCL, DCGM, UFM, Mission Control, and Base Command Manager. Experience building and\/or integration artificial intelligence solutions. <\/p>\n<\/li>\n<li>\n<p>Experience with bring up and deployment of large GPU clusters, including deploying and optimizing high-speed networks (InfiniBand\/Ethernet), with a clear understanding of how network architecture impacts GPU cluster performance. <\/p>\n<\/li>\n<li>\n<p>Experience working with enterprise developers and strong customer-facing skills. <\/p>\n<\/li>\n<li>\n<p>Active Security Clearance is highly desirable.<\/p>\n<\/li>\n<\/ul>\n<p>NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us. If you're creative, independent, and focused on serving the mission of the U.S. Federal Government, we want to hear from you!<\/p>\n<p>Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 184,000 USD - 287,500 USD for Level 4, and 224,000 USD - 356,500 USD for Level 5.<\/p>\n<p>You will also be eligible for equity and <a href=\"https:\/\/www.nvidia.com\/en-us\/benefits\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">benefits<\/a>.<\/p>\n<p>Applications for this job will be accepted at least until May 15, 2026.<\/p>\n<p>This posting is for an existing vacancy. <\/p>\n<p>NVIDIA uses AI tools in its recruiting processes.<\/p>\n<p>NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.<\/p>","pubDate":"2026-05-11T14:05:59+00:00","salaryMin":184000,"salaryMax":356500,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143573,"url":"https:\/\/jobicy.com\/jobs\/143573-senior-solutions-architect-networking-public-sector","jobSlug":"143573-senior-solutions-architect-networking-public-sector","jobTitle":"Senior Solutions Architect, Networking – Public Sector","companyName":"NVIDIA","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/52745899-221.jpeg","jobIndustry":["Software Engineering"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Senior","jobExcerpt":"NVIDIA’s Federal business unit is seeking a senior solution architect who is passionate about shaping an entire market and serving the US Federal Government during a period of digital transformation....","jobDescription":"<p>NVIDIA’s Federal business unit is seeking a senior solution architect who is passionate about shaping an entire market and serving the US Federal Government during a period of digital transformation. The ideal candidate will have a strong technical networking background in accelerated computing technology and artificial intelligence and leverage those skills to help government programs within the US Public Sector market. They will collaborate closely with product, engineering, and federal customers to accelerate NVIDIA technology in the build to deployment of large-scale advanced networking infrastructure. A successful candidate will demonstrate skill in transcending boundaries, working effectively with product teams, account managers, field organization, and customers to drive success.<\/p>\n<p>You must be a U.S. Citizen to apply for this position.<\/p>\n<p><b>What you’ll be doing:<\/b><\/p>\n<ul>\n<li>\n<p>Working with NVIDIA Partners and OEMs in Public Sector on large data center networking system deployments. Guide customer discussions on network design, compute\/storage, and support bring up of server\/network\/cluster deployments. You will need to visit customer data center during bring up phase. <\/p>\n<\/li>\n<li>\n<p>Become the primary technical driver for customers during the design, development, construction, integration, and production of networking infrastructure and applications throughout the entire customer lifecycle. <\/p>\n<\/li>\n<li>\n<p>Work as the customer's trusted advisor conducting regular technical customer meetings for product roadmap, cluster issue debugging, feature discussions and introduction to new technology solutions. <\/p>\n<\/li>\n<li>\n<p>Partner with other SAs, Account Managers, Engineering, Product, and business leaders to align on strategies, assess technical needs, and secure business opportunities for NVIDIA. <\/p>\n<\/li>\n<li>\n<p>Analyze and debug compute\/network configuration and performance issues to deliver performant clusters. <\/p>\n<\/li>\n<li>\n<p>Prepare and deliver technical content to customers including presentations, workshops, reference architectures, tutorials, publications. <\/p>\n<\/li>\n<li>\n<p>Educate C-Suite-level decision-makers about the benefits of AI and enhanced computing performance.<\/p>\n<\/li>\n<li>\n<p>Handle communication with customers and NVIDIA Management.<\/p>\n<\/li>\n<li>\n<p>Provide constructive feedback to engineering and product regarding product requirements, customer experience, documentation, and tools.<\/p>\n<\/li>\n<li>\n<p>Ability to travel ~20%.<\/p>\n<\/li>\n<\/ul>\n<p><b>What we need to see:<\/b><\/p>\n<p>The position requires competence in resolving complex multidisciplinary problems. They will often be responsible for leading the resolution of technical issues across multiple engineering teams and coordinating the solutions to the customer.<\/p>\n<ul>\n<li>\n<p>BS\/MS\/PhD in Electrical Engineering, Computer Science or equivalent experience. <\/p>\n<\/li>\n<li>\n<p>6+ years supporting Solution Engineering (or similar Sales Engineering, Cloud Engineering, Solution Architecture) including experience working directly with partners and customers. <\/p>\n<\/li>\n<li>\n<p>Strong interpersonal skills and the ability to work directly with customers. <\/p>\n<\/li>\n<li>\n<p>Subject Matter Expertise (SME) in High-Performance Computing, or Networking<\/p>\n<\/li>\n<li>\n<p>Critical thinking capability, as well as concisely communicate vision (both written and verbal) and engage in cross-functional collaboration.<\/p>\n<\/li>\n<\/ul>\n<p>​<\/p>\n<p><b>Ways to stand out from the crowd: <\/b><\/p>\n<ul>\n<li>\n<p>Familiarity with NVIDIA GPUs, NVIDIA Networking technologies (e.g. NICs, RoCE, InfiniBand), and systems technology such as NCCL, DCGM, UFM, Mission Control, and Base Command Manager. Experience building and\/or integration artificial intelligence solutions. <\/p>\n<\/li>\n<li>\n<p>Experience with bring up and deployment of large HPC clusters, including deploying and optimizing high-speed networks (InfiniBand\/Ethernet), with a clear understanding of how network architecture impacts GPU cluster performance. <\/p>\n<\/li>\n<li>\n<p>Experience working with enterprise developers and strong customer-facing skills. <\/p>\n<\/li>\n<li>\n<p>Active Security Clearance is highly desirable.<\/p>\n<\/li>\n<\/ul>\n<p>NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us. If you're creative, independent, and focused on serving the mission of the U.S. Federal Government, we want to hear from you!<\/p>\n<p>Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 184,000 USD - 287,500 USD for Level 4, and 224,000 USD - 356,500 USD for Level 5.<\/p>\n<p>You will also be eligible for equity and <a href=\"https:\/\/www.nvidia.com\/en-us\/benefits\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">benefits<\/a>.<\/p>\n<p>Applications for this job will be accepted at least until May 15, 2026.<\/p>\n<p>This posting is for an existing vacancy. <\/p>\n<p>NVIDIA uses AI tools in its recruiting processes.<\/p>\n<p>NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.<\/p>","pubDate":"2026-05-11T14:05:58+00:00","salaryMin":184000,"salaryMax":356500,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":143572,"url":"https:\/\/jobicy.com\/jobs\/143572-medical-science-liaison-pulmonary-so-cal-s-ca-nv-ut-hi","jobSlug":"143572-medical-science-liaison-pulmonary-so-cal-s-ca-nv-ut-hi","jobTitle":"Medical Science Liaison- Pulmonary So. Cal (S. CA\/NV\/UT\/HI)","companyName":"Sanofi","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/8e0a89e4-221.jpg","jobIndustry":["Healthcare &amp; Medical"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Senior","jobExcerpt":"Job Title: Senior Medical Science Liaison &#8211; Pulmonary &#8211; PacificLocation: RemoteAbout the JobThe Mission of Sanofi’s MSL Team and the Medical Science Liaison is to be the trusted scientific partners...","jobDescription":"<p><b>Job Title:<\/b> Senior Medical Science Liaison - Pulmonary - Pacific<\/p>\n<p><b>Location: <\/b>Remote<\/p>\n<p><b>About the Job<\/b><\/p>\n<p>The Mission of Sanofi’s MSL Team and the Medical Science Liaison is to be the trusted scientific partners in the field for external experts and decision-makers engaging in mutual scientific exchanges to accelerate data dissemination. Sanofi’s Medical Field base teams enhance the understanding of the scientific and medical value of our products in the therapeutic area and gather new insights by bringing cutting edge scientific exchange today that accelerates medical innovation tomorrow.<\/p>\n<p>Join the engine of Sanofi’s mission — where deep immunoscience meets bold, AI-powered research. In R&amp;D, you’ll drive breakthroughs that could turn the impossible into possible for millions.<\/p>\n<p><b>About Sanofi:<\/b><\/p>\n<p>We’re an R&amp;D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.<\/p>\n<p><b>Main Responsibilities:<\/b><\/p>\n<p>The <b>Medical Science Liaison <\/b>(MSL) is a field-facing role whose main responsibilities are:<\/p>\n<ul>\n<li>\n<p><b>Scientific Stakeholder Engagement:<\/b> Serve as a trusted scientific partner to Key Opinion Leaders and healthcare providers, conducting high-quality scientific exchanges to enhance understanding of Sanofi's medical and scientific value.<\/p>\n<\/li>\n<li>\n<p><b>Medical Insights Generation:<\/b> Gather, record, and share insights from stakeholder interactions to strengthen Sanofi's scientific messages, strategies, and product development.<\/p>\n<\/li>\n<li>\n<p><b>Disease Area Expertise:<\/b> Maintain up-to-date knowledge of therapeutic areas, disease management protocols, and competitive landscape to effectively communicate product value.<\/p>\n<\/li>\n<li>\n<p><b>Internal Collaboration:<\/b> Partner with Medical Affairs, Commercial Operations, Regulatory, and other internal stakeholders to support medical strategy, compliance, and product positioning.<\/p>\n<\/li>\n<li>\n<p><b>Evidence Generation Support:<\/b> Identify data collection opportunities, support clinical trial site identification, and assist with investigator-sponsored studies (ISS) submissions.<\/p>\n<\/li>\n<li>\n<p><b>Congress &amp; Educational Activities:<\/b> Represent Sanofi at scientific congresses, organize educational meetings, advisory boards, and support speaker training.<\/p>\n<\/li>\n<li>\n<p><b>Compliance &amp; Governance:<\/b> Ensure full compliance with company, industry, legal, and regulatory requirements while maintaining excellence in all governance processes.<\/p>\n<\/li>\n<\/ul>\n<p><b>About You<\/b><\/p>\n<p><u>Main Qualifications:<\/u><\/p>\n<ul>\n<li>\n<p>Advanced degree in a technical, scientific or medical field (MD, PhD, Pharm D,) preferred, or other Relevant Life Sciences Degree (RN\/MS) with Healthcare Specialty required.<\/p>\n<\/li>\n<li>\n<p>Previous pharmaceutical industry experience preferred.<\/p>\n<\/li>\n<li>\n<p>Clear understanding of medical practice, clinical decision making and healthcare systems related to patient care.<\/p>\n<\/li>\n<li>\n<p>Ability to interpret key scientific data and translate this information to meet educational and research needs.<\/p>\n<\/li>\n<li>\n<p>Demonstrated ability to address educational and research needs through delivery of cutting edge scientific\/evidenced based data.<\/p>\n<\/li>\n<li>\n<p>Understand the design and execution of research studies.<\/p>\n<\/li>\n<li>\n<p>Exemplary communication and presentation skills.<\/p>\n<\/li>\n<li>\n<p>Experience in working on multi-disciplinary teams and managing significant volume of projects.<\/p>\n<\/li>\n<\/ul>\n<p><u>Preferred Qualifications:<\/u><\/p>\n<ul>\n<li>\n<p>Demonstrates effective leadership skills (by example and through accomplishments), steps forward to handle challenges within scope of authority.<\/p>\n<\/li>\n<li>\n<p>Deep understanding and knowledge of local regulations and codes of practice for pharmaceutical industry, in particular as they apply to the non-promotional activities of this role<b>. <\/b><\/p>\n<\/li>\n<li>\n<p>Demonstrates scientific expertise - stays abreast of data, treatment trends, and new information in the profession and ability to articulate therapeutic knowledge and translate expert feedback into appropriate insights.<\/p>\n<\/li>\n<li>\n<p>Knowledge of relevant healthcare systems, the evolving medical landscape, regulatory and payer environment, public health and industry trends.<\/p>\n<\/li>\n<li>\n<p>Actively listens to others and is adept at confidently stating expert opinion while respecting the positions of others - can exert diplomacy while standing firm on a position.<\/p>\n<\/li>\n<li>\n<p>Utilizes effective, professional communications to cultivate strong working relationships with internal and external colleagues, flexible in own approach to people and situations.<\/p>\n<\/li>\n<li>\n<p>Skilfully plans, prioritizes, and executes multiple responsibilities and projects.<\/p>\n<\/li>\n<li>\n<p>Proficiency in digital tools.<\/p>\n<\/li>\n<li>\n<p>Working knowledge of English as a second language.<\/p>\n<\/li>\n<\/ul>\n<p><b>Why Choose Us<\/b><\/p>\n<ul>\n<li>\n<p>Bring the miracles of science to life alongside a supportive, future-focused team.<\/p>\n<\/li>\n<li>\n<p>Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.<\/p>\n<\/li>\n<li>\n<p>Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.<\/p>\n<\/li>\n<li>\n<p>Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.<\/p>\n<\/li>\n<li>\n<p>Be part of a pioneering biopharma company that engages patients early in drug development and uses their insights to design studies that reflect real-world needs.<\/p>\n<\/li>\n<li>\n<p>Help improve the lives of millions of people globally by making drug development quicker and more effective.<\/p>\n<\/li>\n<li>\n<p>Work at the forefront of drug discovery, harnessing cutting-edge AI, data, and digital platforms to push the boundaries of science.<\/p>\n<\/li>\n<\/ul>\n<p>Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.<\/p>\n<p>#GD-SG<\/p>\n<p>#LI-GZ<\/p>\n<p>#vhd<\/p>\n<p>#LI-Remote<\/p>\n<h2>Pursue <i>progress<\/i>, discover <i>extraordinary<\/i><\/h2>\n<p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.<\/p>\n<p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.<\/p>\n<p>Watch our <a href=\"https:\/\/www.youtube.com\/watch?v=SkpDBZ-CJKw&amp;t=67s\" rel=\"nofollow ugc noopener\" target=\"_blank\">ALL IN video<\/a> and check out our Diversity Equity and Inclusion actions at <a href=\"https:\/\/www.sanofi.com\/en\/our-responsibility\/equality-and-inclusiveness\" rel=\"nofollow ugc noopener\" target=\"_blank\">sanofi.com<\/a>!<\/p>\n<p><i>US and Puerto Rico Residents Only<\/i><\/p>\n<p>Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; natural or protective hairstyles; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.<\/p>\n<p><i>North America Applicants Only<\/i><\/p>\n<p>The salary range for this position is:<\/p>\n<p>$146.250,00 - $211.250,00<\/p>\n<p>All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the <a href=\"https:\/\/benefits.sanofiusallwell.com\/fleet\/public\/index\/ba511bf8-5c32-4828-9861-ab985fffab90\/?cid=sanofi\" rel=\"nofollow ugc noopener\" target=\"_blank\">LINK<\/a>.<\/p>","pubDate":"2026-05-11T14:05:57+00:00","salaryMin":146250,"salaryMax":211250,"salaryCurrency":"USD","salaryPeriod":"yearly"}],"success":true}