{"apiVersion":"2.2.19","documentationUrl":"https:\/\/jobi.cy\/apidocs","friendlyNotice":"Thanks for using Jobicy API! Please ensure Jobicy is clearly credited with a direct link to the source, and all application buttons redirect to the original job URL provided in this feed. That’s all! You might be building something amazing, we wish you the best of luck!","jobCount":10,"lastUpdate":"2026-11-10T11:32:42+00:00","nextCursor":"AgAAAABq8y9BAAAAAGryiMAAAAAAAAJUy8ups0M5IFpkMJ7U1csqJT2UU4lFiR2pdf-1i86_IUkFZnqbulzYTqJYHOFGUrHBtoc8ECTc_U8O1C5a2zpQhHc","hasMore":true,"appliedFilters":{"count":10,"tag":"java"},"jobs":[{"id":161067,"url":"https:\/\/jobicy.com\/jobs\/161067-senior-gtm-engineer","jobSlug":"161067-senior-gtm-engineer","jobTitle":"Senior GTM Engineer","companyName":"PubNub","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2026\/11\/088f69f1f5d6-221.webp","jobIndustry":["Software Engineering"],"jobType":["Contract"],"jobGeo":"Poland","jobLevel":"Senior","jobExcerpt":"Location: Poland, Remote Employment Type: Full-time, B2B ContractCompensation: PLN 12,000–22,000 net + VAT per month About PubNub PubNub powers real-time interactive experiences that drive engagement, retention, and monetization. Our market-leading platform for real-time interactive apps enables customers to efficiently and effectively build, manage, and optimize engaging apps that captivate and delight users. Founded in 2012,&hellip;","jobDescription":"<p><strong>Location:<\/strong> Poland, Remote <br><strong>Employment Type:<\/strong> Full-time, B2B Contract<br><strong>Compensation:<\/strong> PLN 12,000–22,000 net + VAT per month<\/p>\n<h3>About <a href=\"https:\/\/jobicy.com\/company\/pubnub\" target=\"_blank\" rel=\"noopener\">PubNub<\/a><\/h3>\n<p>PubNub powers real-time interactive experiences that drive engagement, retention, and monetization. Our market-leading platform for real-time interactive apps enables customers to efficiently and effectively build, manage, and optimize engaging apps that captivate and delight users.<\/p>\n<p>Founded in 2012, PubNub is backed by notable investors like The Raine Group, Sapphire, Scale, Relay, Cisco, Bosch, Ericsson, and HPE. To date, over 2,000 companies worldwide, including Amazon, RingCentral, Gameloft, and DAZN, choose PubNub to build and enhance large-scale apps that launch quickly to engage, monetize, and retain users.<\/p>\n<p>At PubNub, you’ll enjoy the freedom of a remote-first environment paired with a collaborative culture designed to support your unique work style, so you can do your best work.<\/p>\n<h3>About the Role<\/h3>\n<p>We're looking for a <strong>Senior GTM Engineer<\/strong> to build the AI-powered tools, automations, and integrations that help PubNub's go-to-market teams operate more effectively.<\/p>\n<p>This is a hands-on engineering role combining software development, AI agents, automation, and business systems integration. You'll work across Marketing, Growth, Sales, and Customer Success, translating operational challenges into reliable technical solutions.<\/p>\n<p>You'll take ownership of projects from discovery and prototyping through production deployment, helping teams reduce repetitive work, improve data quality, accelerate execution, and make better-informed decisions.<\/p>\n<p>Success means delivering production-ready tools and automations that are adopted by teams and create measurable business impact.<\/p>\n<h3>Key Responsibilities<\/h3>\n<ul>\n<li>Design, build, deploy, and maintain AI-powered tools, agents, and workflow automations for go-to-market functions.<\/li>\n<li>Develop internal applications and integrations that improve prospecting, account research, lead enrichment, campaign execution, and customer intelligence.<\/li>\n<li>Partner with business stakeholders to understand workflows, identify bottlenecks, and prioritise engineering opportunities.<\/li>\n<li>Build and maintain integrations with CRM, marketing automation, analytics, and other business systems.<\/li>\n<li>Develop and maintain web-based applications and website infrastructure that support Marketing and Growth initiatives.<\/li>\n<li>Use LLM APIs, AI coding assistants, and agent-based development workflows to accelerate engineering productivity.<\/li>\n<li>Ensure solutions are maintainable, reliable, secure, and suitable for production use.<\/li>\n<li>Measure tool adoption, operational efficiency, and business outcomes, iterating based on stakeholder feedback.<\/li>\n<\/ul>\n<h3>About You<\/h3>\n<p><strong>Minimum Requirements<\/strong><\/p>\n<ul>\n<li>Strong professional software engineering experience, ideally involving full-stack development, internal tools, automation, or growth engineering.<\/li>\n<li>Hands-on experience with JavaScript or TypeScript and modern web frameworks such as React or Next.js.<\/li>\n<li>Strong experience working with APIs, system integrations, and data-driven applications.<\/li>\n<li>Practical experience building AI-powered applications, agents, or automations using LLM APIs.<\/li>\n<li>Experience taking applications from prototype to production, including testing, deployment, maintenance, and troubleshooting.<\/li>\n<li>Ability to understand business problems and independently translate requirements into working technical solutions.<\/li>\n<li>Strong ownership, problem-solving, and cross-functional collaboration skills.<\/li>\n<li>Strong English communication skills and the ability to work with technical and nontechnical stakeholders.<\/li>\n<\/ul>\n<p><strong>Nice to Have<\/strong><\/p>\n<ul>\n<li>Experience integrating Salesforce, marketing automation, or revenue operations platforms.<\/li>\n<li>Familiarity with AI coding assistants such as Claude Code or Cursor.<\/li>\n<li>Experience maintaining CMS-driven websites or marketing technology.<\/li>\n<li>Familiarity with developer-focused SaaS products, API platforms, or agent-based workflows.<\/li>\n<li>Experience developing reusable internal AI tools or agent skills.<\/li>\n<\/ul>\n<h3>Why PubNub<\/h3>\n<p>At PubNub, you'll help power real-time experiences used by millions around the world. What sets us apart is our people-first culture and strong sense of collaboration. Our team values the opportunity to contribute meaningfully, grow their skills, and help build innovative, high-impact technology.<\/p>\n<p>We offer competitive B2B compensation and the flexibility of a remote-first environment. We're committed to fostering collaboration, professional growth, and opportunities to make a meaningful impact.<\/p>\n<p>In this role, you'll have the opportunity to build practical AI solutions, own meaningful projects end to end, and work closely with teams that directly benefit from your engineering contributions.<\/p>\n<h3>Ready to Make an Impact?<\/h3>\n<p>If you're excited about building real-world AI solutions, automating complex workflows, and applying engineering to business challenges, we'd love to hear from you.<\/p>\n<p>Join us and help shape how PubNub uses AI and automation across its go-to-market operations.<\/p>\n<h3>Information Accuracy<\/h3>\n<p>Candidates are expected to provide accurate, complete, and truthful information throughout the application and hiring process. Any material misrepresentation or omission may affect employment eligibility.<\/p>","pubDate":"2026-11-10T11:32:42+00:00","salaryMin":12000,"salaryMax":22000,"salaryCurrency":"PLN","salaryPeriod":"monthly"},{"id":161066,"url":"https:\/\/jobicy.com\/jobs\/161066-technical-support-engineer-7","jobSlug":"161066-technical-support-engineer-7","jobTitle":"Technical Support Engineer","companyName":"Plaid","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2026\/11\/79f565024821-221.webp","jobIndustry":["Technical Support"],"jobType":["Full-Time"],"jobGeo":"UK","jobLevel":"Any","jobExcerpt":"We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life.&hellip;","jobDescription":"<p>We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. <a href=\"https:\/\/jobicy.com\/company\/plaid\" target=\"_blank\" rel=\"noopener\">Plaid<\/a> powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.<\/p>\n<p>The Customer Support Team helps customers improve their experience using Plaid Products through collaborative issue resolution.<\/p>\n<p>We are:<\/p>\n<ul>\n<li>\n<p>Customer-obsessed<\/p>\n<\/li>\n<li>\n<p>Problem Solvers<\/p>\n<\/li>\n<li>\n<p>Technically Savvy<\/p>\n<\/li>\n<li>\n<p>Collaborative<\/p>\n<\/li>\n<\/ul>\n<p>Today, Plaid Support ensures our customers' applications can help their consumers live their best financial lives by ensuring our products continue to operate as expected. We investigate the root cause of integration issues, quantify their scope and impact, and when we can’t fix them ourselves, we work with our Go-to-Market, Engineering, and Product teams to reach a solution.<\/p>\n<p>As we continue to grow, we’re looking for Technical Support Engineers (TSEs) to join the team to help us balance the needs of customers, users and internal stakeholders, while navigating critical technical issues. In this role, you will manage issues from their first symptom to their eventual resolution, communicating with our customers and internal stakeholders throughout the process. People who succeed in this role tend to be empathetic, collaborative, technically minded, and most importantly - customer-centric. They have an interest in learning more about financial services, and are excited to help customers resolve complex issues. TSEs become embedded within engineering teams at Plaid, and we have a high technical bar to ensure that we all speak the same language. Our Support team sets aggressive goals to meet the standards our customers expect, and we collaborate cross-functionally with our Engineering, Product, Financial Access, and Go-to-Market teams in order to achieve these goals.<\/p>\n<p>Responsibilities: <\/p>\n<ul>\n<li>\n<p>Interface with customers via Zendesk tickets<\/p>\n<\/li>\n<li>\n<p>Troubleshoot customer issues using internal tools and documentation and escalate to Engineering or Partnership teams for resolution<\/p>\n<\/li>\n<li>\n<p>Work on projects with other TSE’s to improve internal and external processes<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Respond to 10+ customer tickets per day, meeting quality standards<\/p>\n<\/li>\n<li>\n<p>Contribute to brainstorming and project execution (tooling, documentation, process improvements)<\/p>\n<\/li>\n<li>\n<p>Assist GTM teams with customer escalations<\/p>\n<\/li>\n<li>\n<p>Collaborate with EPD teams on issue resolution<\/p>\n<\/li>\n<\/ul>\n<p>Qualifications: <\/p>\n<ul>\n<li>\n<p>2+ years of experience in a customer-facing role<\/p>\n<\/li>\n<li>\n<p>6+ months of experience working with REST APIs, SQL, CSS, HTML and a coding language (Javascript or Python)<\/p>\n<\/li>\n<li>\n<p>Knowledge of ticketing systems and tools (e.g. Zendesk, Linear), and data visualizations (e.g. Databricks)<\/p>\n<\/li>\n<li>\n<p>Preferred: 6+ months of experience supporting technical projects and\/or process improvement<\/p>\n<\/li>\n<li>\n<p>Genuine interest and passion for Support<\/p>\n<\/li>\n<li>\n<p>Commitment to providing a world-class customer experience<\/p>\n<\/li>\n<li>\n<p>Strong written and verbal communication<\/p>\n<\/li>\n<li>\n<p>Self-starter mentality and ability to work independently<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<p>Effective time management and ability to balance multiple priorities<\/p>\n<\/li>\n<\/ul>\n<p>Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!<\/p>\n\n<p>Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.<\/p>\n\n<p>Please review our Candidate Privacy Notice <a href=\"https:\/\/plaid.com\/legal\/#candidate-privacy-notice\" rel=\"nofollow ugc noopener\" target=\"_blank\"><u>here<\/u><\/a>.<\/p>\n<p>Additional compensation in the form(s) of equity and\/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.<\/p>","pubDate":"2026-11-10T11:32:40+00:00"},{"id":161035,"url":"https:\/\/jobicy.com\/jobs\/161035-senior-cloud-architect","jobSlug":"161035-senior-cloud-architect","jobTitle":"Senior Cloud Architect","companyName":"Caylent","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/9ed8d81b-221.jpg","jobIndustry":["DevOps & Infrastructure"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Senior","jobExcerpt":"Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and&hellip;","jobDescription":"<p><a href=\"https:\/\/jobicy.com\/company\/caylent\" target=\"_blank\" rel=\"noopener\">Caylent<\/a> is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.<\/p>\n<p>Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.<\/p>\n<p>We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!<\/p>\n<p><strong>The Mission<\/strong><\/p>\n<p>We are seeking a talented <strong>Senior Cloud Architect<\/strong> to join our growing Managed Service Provider (MSP) team. The right candidate is someone who ….<\/p>\n<p><strong>Your Assignment<\/strong><\/p>\n<ul>\n<li><strong>Architecture and solutions<\/strong>\n<ul>\n<li>Lead client engagements<\/li>\n<li>Provide thought leadership around scalable next-generation cloud architecture experience and operational guidance to clients<\/li>\n<li>Lead cross-functional implementation teams to deliver world-class solutions to clients<\/li>\n<li>Own the implementation of stories and other engineering of advanced cloud work for clients<\/li>\n<li>Write Infrastructure as Code (IaC) in multiple frameworks and can break apart projects into independent components at an appropriate level, taking into account different aspects of a stack and know how to build stability and security into them.<\/li>\n<li>Help clients get work done smarter with automation and code<\/li>\n<li>Lead a team to navigate complex bureaucratic relationships to bring all stakeholders together around a common product vision and strategy<\/li>\n<li>Lead re-platforming and refactoring efforts for existing systems<\/li>\n<li>Lead Client discovery and the creation of a prioritized backlog for continuous improvement initiatives<\/li>\n<\/ul>\n<\/li>\n<li><strong>Observability and Monitoring<\/strong>\n<ul>\n<li>Design, implement, and build scalable architectures leveraging AWS services with an emphasis on reliability, security, and cost efficiency.<\/li>\n<li>Build and maintain observability solutions using AWS native (e.g., CloudWatch, X-Ray, Config) and partner tools (e.g. Datadog, Dynatrace, OpenTelemetry) for APM, infrastructure monitoring, logging, and tracing.<\/li>\n<li>Work with a 24x7 response team and operations leadership group to help establish the precise collection of metrics, data and logs needed to properly monitor an application or workload<\/li>\n<li>Within this observability framework help establish corresponding runbooks and automation that can be deployed when certain metrics and conditions (monitoring) are met<\/li>\n<li>Work with the CloudOps teams in effort to reduce noise and address root causes of issues surfaced<\/li>\n<li>Partner with DevOps and security teams to ensure the necessary resilience, security, and cost-optimization features are embedded in solutions<\/li>\n<\/ul>\n<\/li>\n<li><strong>General<\/strong>\n<ul>\n<li>Learn, coach, and share knowledge and skills with other team members<\/li>\n<li>Prepare work for team members of varying levels of experience, defining stories and task type work<\/li>\n<li>Contribute to internal IP and open source development<\/li>\n<li>Participate in delivery efforts using Agile or other work methodologies<\/li>\n<li>Build relationships with vendors and partners<\/li>\n<li>Engage with clients including presentations, technical decisions, and education opportunities<\/li>\n<li>Learn, research, and stay up to date on best practices and evolutionary capability in the Amazon Web Services (AWS) cloud<\/li>\n<li>Be a technical team advocate, ensuring clear direction and efficient execution<\/li>\n<li>Perform code reviews, provide feedback, and pair when beneficial<\/li>\n<li>Keep an eye out for opportunities to support our clients in even greater ways<\/li>\n<li>Write cool blog posts, do talks at community events, help us achieve additional certifications in the AWS Partner Community, help our clients solve all sorts of problems<\/li>\n<li>Occasional travel may be required to meet stakeholders, kick off new projects, attend conferences, and attend company functions.<\/li>\n<li>Other duties as assigned<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>Your Qualifications<\/strong><\/p>\n<ul>\n<li>Bachelor's degree in Information Technology, Computer Science, or a related field and 6 years of general IT experience (programming, hardware, software, etc); or 8+ years of general IT experience (programming, hardware, software, etc.)<\/li>\n<li>4+ years of experience with Amazon Web Services<\/li>\n<li>2+ year code-defined infrastructure experience<\/li>\n<li>2+ Continuous Integration and Delivery (CI\/CD) experience<\/li>\n<li>Have worked with Agile Project Management or other project management work methodologies.<\/li>\n<li>4 years experience with Cloud Native patterns with services like AWS Lambda<\/li>\n<li>4 years experience architecting and building scalable, automated infrastructure<\/li>\n<\/ul>\n<p><strong>Preferred Qualifications<\/strong><\/p>\n<ul>\n<li>AWS Associate and\/or Professional Level Certification<\/li>\n<li>2+ years of programming experience utilizing Python, Node.js, Typescript, GoLang, Java, C#, or other similar languages<\/li>\n<li>Intermediate experience building scalable, automated infrastructure<\/li>\n<li>Intermediate experience in large-scale enterprise IT environments<\/li>\n<li>Intermediate experience working in a consultative, client-facing consulting role<\/li>\n<li>Intermediate experience with Cloud Native patterns with services like AWS Lambda<\/li>\n<li>Experience with and knowledge of AWS and application Observability concepts and methods Able to demonstrate effective verbal and written communication skills<\/li>\n<li>Demonstrated documentation and presentation skills<\/li>\n<\/ul>\n<p><strong>Competencies<\/strong><\/p>\n<ul>\n<li>Communication: The ability to effectively convey information, ideas, and instructions to individuals or groups, both verbally and in writing.<\/li>\n<li>Time Management: The ability to effectively plan and organize one's own time in order to meet deadlines, prioritize tasks, and make the most efficient use of time.<\/li>\n<li>Self Management: The ability to manage one's own emotions, thoughts, and behavior in different situations.<\/li>\n<li>Building Work Relationships: The ability to establish and maintain positive and productive relationships with colleagues, clients, and other stakeholders.<\/li>\n<li>Problem Analysis: The ability to identify, understand, and analyze problems in order to find solutions.<\/li>\n<li>Persuasiveness: The ability to effectively present and argue one's own ideas and opinions, as well as influence others to adopt a certain viewpoint or take a specific action.<\/li>\n<li>Technical expertise: The ability to understand, apply, and stay current with the knowledge, concepts, and practices in a specific field or industry.<\/li>\n<li>Leadership: The ability to guide and inspire a team to achieve a common goal.<\/li>\n<li>Planning: The ability to set goals, develop action plans, and effectively allocate resources in order to achieve desired outcomes.<\/li>\n<li>Business development: The ability to identify and pursue new business opportunities, including the ability to generate leads, build relationships, and close deals.<\/li>\n<\/ul>\n<h3>Benefits<\/h3>\n<ul>\n<li>Medical Insurance for you and eligible dependents <\/li>\n<li>401k plan with company match up to 4% and immediate vesting<\/li>\n<li>Competitive phantom equity<\/li>\n<li>Company issued laptop<\/li>\n<li>Dental and Vision insurance<\/li>\n<li>Term Disability Insurance<\/li>\n<li>Term Life Insurance<\/li>\n<li>Flexible Spending Account<\/li>\n<li>Equipment &amp; Office Stipend<\/li>\n<li>Annual stipend for Learning and Development<\/li>\n<li>Unlimited Paid Time Off, following a 90-day probationary period<\/li>\n<li>10 Paid Holidays<\/li>\n<\/ul>\n<p><strong>Base Salary Range:<\/strong> The expected base salary range for this position is USD $150,000 - $170,000 per year, commensurate with experience and qualifications.<\/p>\n<p><strong>Additional Compensation Components: <\/strong>In addition to the base salary, the compensation package may include bonuses, commissions, equity, and other incentives. The specific components will vary depending on the role and individual and\/or company performance.<\/p>\n<p><em><strong>NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time.<\/strong><\/em><\/p>\n<p>At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements.<br>These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals.<br>If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner.<br>If you have any questions, please contact talent@caylent.com <\/p>\n<p>Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent. <\/p>\n<p>We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.<\/p>","pubDate":"2026-11-10T09:11:28+00:00","salaryMin":150000,"salaryMax":170000,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":160792,"url":"https:\/\/jobicy.com\/jobs\/160792-senior-software-engineer-23","jobSlug":"160792-senior-software-engineer-23","jobTitle":"Senior Software Engineer","companyName":"Cloudbeds","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/3aef1a38-221.png","jobIndustry":["Software Engineering"],"jobType":["Full-Time"],"jobGeo":"LATAM,  Canada,  USA","jobLevel":"Senior","jobExcerpt":"What Makes Cloudbeds Unique At Cloudbeds, we're not just building software, we're transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to large hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we&hellip;","jobDescription":"<p><strong>What Makes <a href=\"https:\/\/jobicy.com\/company\/cloudbeds\" target=\"_blank\" rel=\"noopener\">Cloudbeds<\/a> Unique<\/strong><\/p>\n<p>At <a href=\"https:\/\/www.cloudbeds.com\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">Cloudbeds<\/a>, we're not just building software, we're transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to large hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've continually been recognized for excellence, most recently earning top honors at the 2026 HotelTechAwards for Best Hotel Management Software and landing on Deloitte's Technology Fast 500 again, but we're just getting started.<\/p>\n<p><strong>How You'll Make an Impact:<\/strong><\/p>\n<p>As a Senior Software Engineer on the Core AI Squad, you'll design, build, and operate customer-facing AI platform capabilities that power intelligent product experiences across Cloudbeds. This is a product engineering role focused on production AI systems, agentic workflows, evaluation, and observability - not an internal tooling role. You'll work primarily in Python while collaborating across our broader PHP and Java ecosystem, building systems where correctness, reliability, latency, cost, and model quality are core to the job. Your goal is to help Cloudbeds ship AI-powered customer experiences that are useful, trusted, scalable, and measurable.<\/p>\n<p><strong>Our Core AI Squad:<\/strong><\/p>\n<p>The Core AI Squad owns the customer-facing AI platform infrastructure, agentic workflows, and evaluation and observability foundations that enable AI-powered experiences across Cloudbeds products. The team builds the production capabilities that let us evaluate models and providers for specific use cases, orchestrate tools and workflows, measure quality over time, and integrate AI safely into real customer journeys. You'll join a senior, product-minded group that values ownership, pragmatic architecture, fast learning, and strong collaboration across product, design, data, and engineering.<\/p>\n<p><strong>What You Bring to the Team:<\/strong><\/p>\n<ul>\n<li>Design, build, and operate customer-facing AI platform services and product features primarily in Python, while integrating with PHP and Java systems as needed<\/li>\n<li>Build and evolve agentic harnesses, including agent runtimes, workflow orchestration, tool execution, state management, recovery paths, and evaluation hooks<\/li>\n<li>Integrate agents and LLM-powered workflows into production systems with strong attention to reliability, correctness, latency, scalability, and cost<\/li>\n<li>Evaluate models and providers for specific product use cases, using clear success criteria and abstractions that keep the platform flexible as the AI ecosystem evolves<\/li>\n<li>Own evaluation, tracing, observability, and quality feedback loops for AI features so the team can detect regressions, understand behavior, and improve over time<\/li>\n<li>Write clean, well-tested, well-documented code and advocate for engineering best practices, test automation, maintainability, and operational excellence<\/li>\n<li>Collaborate with product, design, data, security, and engineering partners to turn ambiguous AI product opportunities into reliable customer-facing features<\/li>\n<li>Comfort building, debugging, and operating services that interact with PostgreSQL, SQS, gRPC, and REST APIs, including data models, event streams, service contracts, and versioning<\/li>\n<li>Contribute as a senior individual contributor through technical leadership, architecture input, pair programming, code reviews, and mentorship<\/li>\n<\/ul>\n<p><strong>What Sets You Up for Success:<\/strong><\/p>\n<ul>\n<li>5+ years of software engineering experience building, shipping, and operating production systems<\/li>\n<li>Strong proficiency with Python in production environments, including APIs, services, tests, debugging, and operational ownership<\/li>\n<li>Hands-on experience building, integrating, or evaluating agentic systems, agent harnesses, tool orchestration, or LLM-powered workflows<\/li>\n<li>Experience with agentic frameworks and tooling such as LangChain, LangSmith, LangGraph, or similar platforms (PydanticAI, CrewAI, etc) <\/li>\n<li>Experience with MCP, vector databases, retrieval patterns, RAG architectures, or AI evaluation platforms<\/li>\n<li>Comfortable working across a polyglot stack, especially contributing to or integrating with PHP and Java services when the product requires it<\/li>\n<li>Familiarity with prompt and version management, guardrails, tracing, LLM observability, cost and latency optimization, or human-in-the-loop workflows<\/li>\n<li>Experience with cloud infrastructure and containerization such as Docker, Kubernetes, and AWS, plus experience working with remote-first, globally distributed teams<\/li>\n<li>Experience with API-driven design, distributed systems, data modeling, and reliable service boundaries<\/li>\n<li>Strong knowledge of software best practices, design patterns, performance, security-minded development, and testing across unit, integration, and end-to-end levels<\/li>\n<li>Excellent problem-solving and debugging skills, especially in complex systems with uncertain or probabilistic behavior<\/li>\n<li>Good product sense, customer empathy, strong communication, teamwork, ownership, and time management<\/li>\n<li>Business-level English fluency, verbal and written<\/li>\n<\/ul>\n<p><strong>Compensation:<\/strong> Depending on your skills and experience, you can expect your annual compensation to be between $140,000 and $180,000 USD. Please note that we maintain high flexibility, and packages above this range will be considered. (<em>The salary is only for US-based candidates).<br><\/em><\/p>\n<p><strong>Work Authorization:<\/strong> Please note that applicants must be currently authorized to work in the location where the position is located without requiring visa sponsorship. At this time, Cloudbeds is unable to provide sponsorship for work visas.<\/p>\n<p><strong>What to Expect - Your Journey with Us<\/strong><\/p>\n<p>Behind Cloudbeds' revolutionary technology is a team redefining what's possible in hospitality. We're 650+ team members across 40+ countries, bringing together elite engineers, AI architects, world-class designers, hoteliers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.<\/p>\n<p>Learn more online at <a href=\"https:\/\/www.cloudbeds.com\/\" rel=\"nofollow ugc noopener\" target=\"_blank\">cloudbeds.com<\/a><\/p>\n<p><strong>Cloudbeds <a href=\"https:\/\/www.cloudbeds.com\/press\/?press_type=company-news&amp;news_category=awards\" rel=\"nofollow ugc noopener\" target=\"_blank\">Awards<\/a>:<\/strong><\/p>\n<ul>\n<li>\n<p>Winner – Hotel Management Software | HotelTechAwards (2026)<\/p>\n<\/li>\n<li>\n<p>Overall 10 Best Places to Work | HotelTechAwards (2026)<\/p>\n<\/li>\n<li>\n<p>Overall Top 10 Hotelier's Choice | HotelTechAwards (2026)<\/p>\n<\/li>\n<li>\n<p>Finalist – Property Management Systems (PMS) &amp; Channel Managers | HotelTechAwards (2026)<\/p>\n<\/li>\n<li>\n<p>Most Loved Workplace® Certified (2024)<\/p>\n<\/li>\n<li>\n<p>Deloitte Technology Fast 500 (2024)<\/p>\n<\/li>\n<\/ul>\n<p><strong>Discover our Benefits:<\/strong><\/p>\n<ul>\n<li>\n<p>Remote First, Remote Always<\/p>\n<\/li>\n<li>\n<p>PTO in accordance with local labor requirements<\/p>\n<\/li>\n<li>\n<p>Fully Paid Parental Leave<\/p>\n<\/li>\n<li>\n<p>Home office stipend based on country of residency<\/p>\n<\/li>\n<li>\n<p>Professional development courses in Cloudbeds University<\/p>\n<\/li>\n<li>\n<p>Access to professional development, including manager training, upskilling, and knowledge transfer<\/p>\n<\/li>\n<\/ul>\n<p><strong>Everyone is Welcome - A Culture of Inclusion<\/strong><\/p>\n<p>Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.<\/p>\n<p>Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard-of-hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring process.<\/p>\n<p>To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes\/applications.<\/p>","pubDate":"2026-11-10T04:19:53+00:00","salaryMin":140000,"salaryMax":180000,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":152814,"url":"https:\/\/jobicy.com\/jobs\/152814-business-systems-engineer","jobSlug":"152814-business-systems-engineer","jobTitle":"Business Systems Engineer","companyName":"ClickUp","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/cd5be0ef-221.jpg","jobIndustry":["Software Engineering"],"jobType":["Full-Time"],"jobGeo":"USA","jobLevel":"Senior","jobExcerpt":"At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and&hellip;","jobDescription":"<p>At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀<\/p>\n<\/p>\n<h3>Job Summary<\/h3>\n<p>As a Business Systems Engineer on the GTM Engineering team, you will design, build, and operate the automation and AI systems that power ClickUp's Go-To-Market business — spanning core business products and the integration platforms that connect them. This role is AI-native at its core: you won't just maintain existing workflows, you'll actively advance our GTM systems with intelligent agents, LLM-powered automations, and next-generation integration patterns built on MCP, ClickUp Super Agents, and modern iPaaS tooling.<\/p>\n<p>You'll sit at the intersection of business systems architecture and applied AI — partnering with Sales, Finance, Revenue Operations, and fellow GTM Systems engineers to eliminate toil, accelerate revenue workflows, and build the automated, AI-augmented infrastructure the company runs on. This is a hands-on engineering role for someone deeply fluent in enterprise business systems, excited about deploying production AI, and committed to genuine ownership of the platforms they build — directly supporting GTMSOE's broader mission of operational excellence across the GTM org.<\/p>\n<h3>Key Responsibilities<\/h3>\n<h3>AI-Native Automation &amp; Agent Development<\/h3>\n<ul>\n<li>\n<p>Design and build AI-powered automations and agentic workflows across the GTM tech stack — including Salesforce, NetSuite, Workato, and MuleSoft — to eliminate manual effort and accelerate business operations.<\/p>\n<\/li>\n<li>\n<p>Develop and deploy ClickUp Super Agents and LLM-based automations to automate tasks such as deal data enrichment, quote generation assistance, order validation, revenue recognition triggers, and exception handling in quote-to-cash workflows.<\/p>\n<\/li>\n<li>\n<p>Architect and implement MCP (Model Context Protocol) integrations that allow AI agents to interact with business systems contextually and safely — enabling intelligent, event-driven actions across the GTM platform.<\/p>\n<\/li>\n<li>\n<p>Explore and evaluate emerging AI capabilities (RAG, fine-tuning, multi-agent orchestration) and determine which are production-ready for GTM business systems use cases.<\/p>\n<\/li>\n<li>\n<p>Build reusable AI templates, automation patterns, and agent blueprints that can be extended across the GTM Engineering team.<\/p>\n<\/li>\n<\/ul>\n<h3>Business Systems Integration &amp; Architecture<\/h3>\n<ul>\n<li>\n<p>Build and maintain integrations across Salesforce, NetSuite, Workato, MuleSoft, DealHub (CPQ), and other GTM platforms — with a strong bias toward clean architecture, low technical debt, and supportable design.<\/p>\n<\/li>\n<li>\n<p>Own end-to-end integration patterns for critical business flows such as lead-to-opportunity, quote-to-cash, order-to-fulfillment, and revenue reporting pipelines.<\/p>\n<\/li>\n<li>\n<p>Design data flows and transformation logic that keep business data accurate, consistent, and accessible across systems without creating fragile point-to-point dependencies.<\/p>\n<\/li>\n<li>\n<p>Apply a build-vs-buy mindset: evaluate whether a given automation need is best solved with native platform capabilities, iPaaS tooling, or custom code — and make the case clearly.<\/p>\n<\/li>\n<\/ul>\n<h3>Platform Development &amp; Tooling<\/h3>\n<ul>\n<li>\n<p>Build internal tooling, low-code\/no-code solutions, and lightweight applications using platforms such as Retool, Replit, or similar to extend business systems capabilities with minimal overhead.<\/p>\n<\/li>\n<li>\n<p>Write automation scripts and data transformation logic in Python, JavaScript, or Apex as needed to bridge gaps that platform tooling cannot address natively.<\/p>\n<\/li>\n<li>\n<p>Utilize Zapier, Workato, and similar iPaaS platforms to orchestrate cross-system workflows that are maintainable, observable, and well-documented.<\/p>\n<\/li>\n<li>\n<p>Own the full lifecycle of what you build: discovery, design, development, testing, deployment, documentation, and ongoing optimization.<\/p>\n<\/li>\n<\/ul>\n<h3>Reliability, Observability &amp; Continuous Improvement<\/h3>\n<ul>\n<li>\n<p>Monitor the health and performance of automations and integrations you own; proactively identify degradation, data inconsistencies, or failure patterns before they impact business operations.<\/p>\n<\/li>\n<li>\n<p>Conduct root-cause analysis of integration failures or automation breakdowns and drive durable fixes — not just incident patches.<\/p>\n<\/li>\n<li>\n<p>Maintain runbooks and operational documentation so that platform behavior is understandable and recoverable by the broader team.<\/p>\n<\/li>\n<li>\n<p>Gather feedback from business stakeholders and iterate on existing automations to improve accuracy, reduce edge cases, and adapt to evolving GTM processes.<\/p>\n<\/li>\n<\/ul>\n<h3>Cross-Functional Collaboration &amp; Stakeholder Engagement<\/h3>\n<ul>\n<li>\n<p>Partner with Sales, Revenue Operations, Finance, and Customer Success stakeholders to translate business requirements into well-scoped technical solutions.<\/p>\n<\/li>\n<li>\n<p>Work closely with GTM Systems Engineering, DevOps, and BSA teammates on architecture decisions, intake prioritization, and delivery execution.<\/p>\n<\/li>\n<li>\n<p>Contribute to the GTM Systems Engineering operating model: maintain task hygiene, communicate proactively on large initiatives, and log AI\/automation work in the team's AI Excellence registry.<\/p>\n<\/li>\n<li>\n<p>Serve as a subject matter expert for business systems automation and AI — educating stakeholders on what's possible and setting realistic expectations on scope and delivery.<\/p>\n<\/li>\n<\/ul>\n<h3>Qualifications<\/h3>\n<h3>Experience<\/h3>\n<ul>\n<li>\n<p>3–5+ years in a business systems engineering, systems administration, or integration engineering role.<\/p>\n<\/li>\n<li>\n<p>Demonstrated experience building and shipping automations or integrations that delivered measurable business value in production environments.<\/p>\n<\/li>\n<li>\n<p>Hands-on experience with Salesforce and at least one ERP platform (NetSuite strongly preferred).<\/p>\n<\/li>\n<li>\n<p>Experience deploying AI or LLM-powered automations in a production business systems context — or a clear, demonstrated trajectory toward it.<\/p>\n<\/li>\n<li>\n<p>Experience working in a high-velocity environment where you manage multiple concurrent priorities and adapt quickly to changing business needs.<\/p>\n<\/li>\n<li>\n<p>Optional but valued: experience with DealHub (CPQ), ClickUp, quote-to-cash workflows, or revenue operations systems.<\/p>\n<\/li>\n<\/ul>\n<h3>Skills &amp; Competencies<\/h3>\n<p><strong>Technical<\/strong><\/p>\n<ul>\n<li>\n<p>Salesforce configuration, automation (Flow, Process Builder), Apex, and data model design — admin or developer-level proficiency required.<\/p>\n<\/li>\n<li>\n<p>NetSuite workflows, SuiteScript, SuiteBundler, saved searches, and data model — particularly as it relates to order management, billing, and revenue recognition.<\/p>\n<\/li>\n<li>\n<p>Hands-on experience with Workato, MuleSoft, Zapier, or comparable iPaaS platforms — including multi-step flows, error handling, and observability.<\/p>\n<\/li>\n<li>\n<p>Practical experience with LLM APIs (OpenAI, Claude, etc.), prompt engineering, agentic workflow design, and MCP integrations. Experience with ClickUp Super Agents is a strong plus.<\/p>\n<\/li>\n<li>\n<p>Proficient with Python, JavaScript, or Apex for automation scripting and data transformation; comfortable with REST APIs, webhooks, JSON, and OAuth-based integrations.<\/p>\n<\/li>\n<li>\n<p>Strong understanding of business systems data models and integration patterns (event-driven, batch, real-time).<\/p>\n<\/li>\n<\/ul>\n<p><strong>Operational &amp; Mindset<\/strong><\/p>\n<ul>\n<li>\n<p><strong>Ownership:<\/strong> You take full responsibility for the systems you build — from reliability and documentation to stakeholder trust and continuous improvement. You don't hand off and walk away.<\/p>\n<\/li>\n<li>\n<p><strong>Velocity:<\/strong> You move fast, iterate, and ship. You know when \"good enough and deployed\" beats \"perfect and blocked,\" and you never sacrifice reliability or data integrity to get there.<\/p>\n<\/li>\n<li>\n<p><strong>AI &amp; Automation mindset:<\/strong> You default to asking \"how can an agent or LLM handle this?\" before reaching for a manual workflow — experimenting confidently and evaluating critically.<\/p>\n<\/li>\n<li>\n<p><strong>Collaboration:<\/strong> You bridge the gap between technical architecture and business impact, asking clarifying questions, challenging assumptions respectfully, and earning trust with the stakeholders you support.<\/p>\n<\/li>\n<li>\n<p><strong>Growth:<\/strong> You stay current on emerging AI capabilities, evaluate what's production-ready, and continuously raise the bar on what GTM systems can do.<\/p>\n<\/li>\n<\/ul>\n<h3>What You'll Work With<\/h3>\n<ul>\n<li>\n<p><strong>Salesforce:<\/strong> CRM platform — automations, Flow, Apex, data model, reporting, and CPQ\/OTC integrations.<\/p>\n<\/li>\n<li>\n<p><strong>NetSuite:<\/strong> ERP platform — SuiteScript, workflows, order management, billing, and revenue recognition flows.<\/p>\n<\/li>\n<li>\n<p><strong>ClickUp Super Agents:<\/strong> AI-powered automation and agentic task orchestration within the ClickUp ecosystem.<\/p>\n<\/li>\n<li>\n<p><strong>Integration stack:<\/strong> Workato, MuleSoft, Zapier — recipe\/flow development, cross-system orchestration, and platform observability.<\/p>\n<\/li>\n<li>\n<p><strong>AI &amp; MCP tooling:<\/strong> LLM APIs, Model Context Protocol (MCP), agentic workflow design, and production AI integration patterns.<\/p>\n<\/li>\n<li>\n<p><strong>Low-code tooling:<\/strong> Retool, Replit, or similar for internal applications and workflow extensions.<\/p>\n<\/li>\n<li>\n<p><strong>Scripting &amp; APIs:<\/strong> Python, JavaScript, Apex, REST\/webhook integrations, and JSON-based data transformation.<\/p>\n<\/li>\n<\/ul>\n<p><strong>Equal Opportunity Employer <\/strong><\/p>\n<p><em>ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.<\/em><\/p>\n<\/p>\n<p><strong>Privacy Notice<\/strong><\/p>\n<p><em>ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our <\/em><a href=\"https:\/\/clickup.com\/careers-terms\/candidate-privacy-notice\" rel=\"nofollow ugc noopener\" target=\"_blank\"><em>Global Candidate Privacy Notice.<\/em><\/a><\/p>\n<p><em>If you are a Philippine Job Applicant, please also see our <\/em><a href=\"https:\/\/t333.s.clickup-attachments-stg.com\/t333\/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613\/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open\" rel=\"nofollow ugc noopener\" target=\"_blank\"><em>Philippine Data Privacy Notice<\/em><\/a><em> for further details.<\/em><\/p>\n<\/p>\n<p><strong>Visa Sponsorship<\/strong><\/p>\n<p><em>Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.<\/em><\/p>\n<\/p>\n<p><strong>Fraud Alert<\/strong><\/p>\n<p><em>ClickUp Talent Acquisition will only initiate contact via an <strong>@<\/strong><\/em><a href=\"http:\/\/clickup.com\" rel=\"nofollow ugc noopener\" target=\"_blank\"><em><strong>clickup.com<\/strong><\/em><\/a><em> email or through our official careers portal on <\/em><a href=\"http:\/\/clickup.com\" rel=\"nofollow ugc noopener\" target=\"_blank\"><em>clickup.com<\/em><\/a><em>. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.<\/em><\/p>\n<\/p>\n<p><strong>AI Processing Notice<\/strong><\/p>\n<p><em>ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.<\/em><\/p>","pubDate":"2026-11-10T03:05:15+00:00","salaryMin":144000,"salaryMax":181000,"salaryCurrency":"USD","salaryPeriod":"yearly"},{"id":152811,"url":"https:\/\/jobicy.com\/jobs\/152811-support-engineer-emea-weekends","jobSlug":"152811-support-engineer-emea-weekends","jobTitle":"Support Engineer (EMEA - Weekends)","companyName":"Supabase","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2026\/06\/611d3bfa-221.png","jobIndustry":["Technical Support"],"jobType":["Full-Time"],"jobGeo":"EMEA","jobLevel":"Any","jobExcerpt":"Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We are seeking Support Engineers to provide world-class developer support for anyone experiencing issues or seeking guidance when using&hellip;","jobDescription":"<p>Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.<\/p>\n<p>We are seeking Support Engineers to provide world-class <strong>developer support<\/strong> for anyone experiencing issues or seeking guidance when using Supabase. The support team is globally distributed with a strong focus on minimizing time to fix, and works closely with the product engineering and growth teams.<\/p>\n<p><strong>You will:<\/strong><\/p>\n<ul>\n<li>\n<p>Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions.<\/p>\n<\/li>\n<li>\n<p>Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members.<\/p>\n<\/li>\n<li>\n<p>Monitor multiple feedback channels, e.g. Github Issues &amp; Discussions (check them here: <a href=\"https:\/\/github.com\/supabase\/supabase\/issues\" rel=\"nofollow ugc noopener\" target=\"_blank\">https:\/\/github.com\/supabase\/supabase\/issues<\/a>).<\/p>\n<\/li>\n<li>\n<p>Identify where internal tooling might be developed or obtained to improve support efficiency.<\/p>\n<\/li>\n<li>\n<p>Reproduce issues, create test cases and improve test coverage, if you have experience with testing.<\/p>\n<\/li>\n<\/ul>\n<p><strong>You are:<\/strong><\/p>\n<ul>\n<li>\n<p>Experienced in customer support, with 3+ years of experience providing developer support to technical customers.<\/p>\n<\/li>\n<li>\n<p>Proficient in SQL (ideally PostgreSQL). You feel comfortable with complex SQL queries. If you have a database administration experience, it’s a plus.<\/p>\n<\/li>\n<li>\n<p>Excellent communication skills and fluency in English.<\/p>\n<\/li>\n<li>\n<p>Skilled in using Linux\/Unix operating systems and the command line.<\/p>\n<\/li>\n<li>\n<p>Experienced working with GitHub Issues and Discussions.<\/p>\n<\/li>\n<li>\n<p>Bonus points if you're familiar with popular JavaScript frameworks like React, Vue, and Svelte and have some experience with Node.js.<\/p>\n<\/li>\n<li>\n<p>Having a degree in Computer Science is a plus too.<\/p>\n<\/li>\n<\/ul>\n<h3>Timezones &amp; Logistics<\/h3>\n<ul>\n<li>\n<p>It’s a full-time position with 4 10-hour shifts, permanently covering weekends during EMEA Hours: 08:00-18:00 UTC<\/p>\n<\/li>\n<li>\n<p>We are primarily looking for someone in Europe, Africa, or Middle Eastern timezones for this shift.<\/p>\n<\/li>\n<li>\n<p>This position covers Friday → Monday based on the above UTC times, so this may vary slightly for your specific timezone.<\/p>\n<\/li>\n<\/ul>\n<h3><strong>What We Offer<\/strong><\/h3>\n<ul>\n<li>\n<p><strong>Fully Remote<\/strong><\/p>\n<p>We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.<\/p>\n<\/li>\n<li>\n<p><strong>ESOP<\/strong><\/p>\n<p>Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.<\/p>\n<\/li>\n<li>\n<p><strong>Tech Allowance<\/strong><\/p>\n<p>Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.<\/p>\n<\/li>\n<li>\n<p><strong>Health Benefits<\/strong><\/p>\n<p>Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.<\/p>\n<\/li>\n<li>\n<p><strong>Annual Off-Sites<\/strong><\/p>\n<p>Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.<\/p>\n<\/li>\n<li>\n<p><strong>Flexible Work<\/strong><\/p>\n<p>We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.<\/p>\n<\/li>\n<li>\n<p><strong>Professional Development<\/strong><\/p>\n<p>Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.<\/p>\n<\/p>\n<\/li>\n<\/ul>\n<h3><strong>About the Team<\/strong><\/h3>\n<p>Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.<\/p>\n<ul>\n<li>\n<p>~400 team members<\/p>\n<\/li>\n<li>\n<p>60+ countries<\/p>\n<\/li>\n<li>\n<p>20+ languages spoken<\/p>\n<\/li>\n<li>\n<p>Over $1B raised (including our $500M Series F)<\/p>\n<\/li>\n<li>\n<p>540,000+ community members<\/p>\n<\/li>\n<\/ul>\n<p>We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.<\/p>","pubDate":"2026-11-10T03:05:06+00:00"},{"id":152807,"url":"https:\/\/jobicy.com\/jobs\/152807-support-engineer-amer-weekends","jobSlug":"152807-support-engineer-amer-weekends","jobTitle":"Support Engineer (AMER - Weekends)","companyName":"Supabase","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2026\/06\/611d3bfa-221.png","jobIndustry":["Technical Support"],"jobType":["Full-Time"],"jobGeo":"LATAM,  Canada,  USA","jobLevel":"Any","jobExcerpt":"Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We are seeking Support Engineers to provide world-class developer support for anyone experiencing issues or seeking guidance when using&hellip;","jobDescription":"<p>Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.<\/p>\n<p>We are seeking Support Engineers to provide world-class <strong>developer support<\/strong> for anyone experiencing issues or seeking guidance when using Supabase. The support team is globally distributed with a strong focus on minimizing time to fix, and works closely with the product engineering and growth teams.<\/p>\n<p><strong>You will:<\/strong><\/p>\n<ul>\n<li>\n<p>Provide initial and timely responses to all support cases for a variety of topics, from billing or pre-sales requests to optimization or implementation questions.<\/p>\n<\/li>\n<li>\n<p>Triage support cases including directing users to previous answers, code examples, documentation, or escalating to specific technical or business team members.<\/p>\n<\/li>\n<li>\n<p>Monitor multiple feedback channels, e.g. Github Issues &amp; Discussions (check them here: <a href=\"https:\/\/github.com\/supabase\/supabase\/issues\" rel=\"nofollow ugc noopener\" target=\"_blank\">https:\/\/github.com\/supabase\/supabase\/issues<\/a>).<\/p>\n<\/li>\n<li>\n<p>Identify where internal tooling might be developed or obtained to improve support efficiency.<\/p>\n<\/li>\n<li>\n<p>Reproduce issues, create test cases and improve test coverage, if you have experience with testing.<\/p>\n<\/li>\n<\/ul>\n<p><strong>You are:<\/strong><\/p>\n<ul>\n<li>\n<p>Experienced in customer support, with 3+ years of experience providing developer support to technical customers.<\/p>\n<\/li>\n<li>\n<p>Proficient in SQL (ideally PostgreSQL). You feel comfortable with complex SQL queries. If you have a database administration experience, it’s a plus.<\/p>\n<\/li>\n<li>\n<p>Excellent communication skills and fluency in English.<\/p>\n<\/li>\n<li>\n<p>Skilled in using Linux\/Unix operating systems and the command line.<\/p>\n<\/li>\n<li>\n<p>Experienced working with GitHub Issues and Discussions.<\/p>\n<\/li>\n<li>\n<p>Bonus points if you're familiar with popular JavaScript frameworks like React, Vue, and Svelte and have some experience with Node.js.<\/p>\n<\/li>\n<li>\n<p>Having a degree in Computer Science is a plus too.<\/p>\n<\/li>\n<\/ul>\n<h3>Timezones &amp; Logistics<\/h3>\n<ul>\n<li>\n<p>It’s a full-time position with 4 10-hour shifts, permanently covering weekends during NASA hours: 16:00-02:00 UTC<\/p>\n<\/li>\n<li>\n<p>We are primarily looking for someone in North or South America timezones for this shift.<\/p>\n<\/li>\n<li>\n<p>This position covers Friday → Monday based on the above UTC times, so this may vary slightly for your specific timezone.<\/p>\n<\/li>\n<\/ul>\n<h3><strong>What We Offer<\/strong><\/h3>\n<ul>\n<li>\n<p><strong>Fully Remote<\/strong><\/p>\n<p>We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.<\/p>\n<\/li>\n<li>\n<p><strong>ESOP<\/strong><\/p>\n<p>Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.<\/p>\n<\/li>\n<li>\n<p><strong>Tech Allowance<\/strong><\/p>\n<p>Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.<\/p>\n<\/li>\n<li>\n<p><strong>Health Benefits<\/strong><\/p>\n<p>Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.<\/p>\n<\/li>\n<li>\n<p><strong>Annual Off-Sites<\/strong><\/p>\n<p>Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.<\/p>\n<\/li>\n<li>\n<p><strong>Flexible Work<\/strong><\/p>\n<p>We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.<\/p>\n<\/li>\n<li>\n<p><strong>Professional Development<\/strong><\/p>\n<p>Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.<\/p>\n<\/p>\n<\/li>\n<\/ul>\n<h3><strong>About the Team<\/strong><\/h3>\n<p>Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.<\/p>\n<ul>\n<li>\n<p>~400 team members<\/p>\n<\/li>\n<li>\n<p>60+ countries<\/p>\n<\/li>\n<li>\n<p>20+ languages spoken<\/p>\n<\/li>\n<li>\n<p>Over $1B raised (including our $500M Series F)<\/p>\n<\/li>\n<li>\n<p>540,000+ community members<\/p>\n<\/li>\n<\/ul>\n<p>We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.<\/p>","pubDate":"2026-11-10T03:00:23+00:00"},{"id":152789,"url":"https:\/\/jobicy.com\/jobs\/152789-customer-success-application-engineer-japan","jobSlug":"152789-customer-success-application-engineer-japan","jobTitle":"Customer Success Application Engineer (Japan)","companyName":"Litmus","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2021\/09\/de9ae76263ed9c752bc3c61078de7b7d.png","jobIndustry":["Technical Support"],"jobType":["Full-Time"],"jobGeo":"Japan","jobLevel":"Director","jobExcerpt":"Who is Litmus Litmus is building the data foundation that powers industrial AI. AI doesn’t work without real-world, contextualized data - Litmus makes that data usable. As AI adoption accelerates, most industrial environments still can’t access or use their operational data. We solve that gap. We’re a growth-stage software company helping manufacturers access, structure, and&hellip;","jobDescription":"<h3><strong>Who is Litmus<\/strong><\/h3>\r\n<p>Litmus is building the data foundation that powers industrial AI.<\/p>\r\n<p>AI doesn’t work without real-world, contextualized data - Litmus makes that data usable. As AI adoption accelerates, most industrial environments still can’t access or use their operational data. We solve that gap.<\/p>\r\n<p>We’re a growth-stage software company helping manufacturers access, structure, and use real-time data from machines, systems, and sensors at the edge. Our platform sits at the intersection of edge computing, AI, and industrial operations, enabling some of the world’s largest companies to run operations in real time, reduce downtime, and optimize production.<\/p>\r\n<p>Backed by leading investors and trusted by global manufacturers and partners like Google, Microsoft, Dell, Oracle, and Mitsubishi, Litmus is powering the shift toward software-defined manufacturing.<\/p>\r\n<\/p>\r\n<h3><strong>Why join Litmus<\/strong><\/h3>\r\n<h3><\/h3>\r\n<h3><strong>Build the infrastructure that makes industrial AI possible<\/strong><\/h3>\r\n<p>AI is moving beyond the cloud and into the physical world. At Litmus, you’ll build the infrastructure that enables real-time data to power AI and machine learning systems in production environments.<\/p>\r\n<h3><\/h3>\r\n<h3><strong>Work on problems where software meets the real world<\/strong><\/h3>\r\n<p>Most AI systems fail without access to real-world data. You’ll build the layer that makes them viable in production. We solve challenges at the intersection of distributed systems, real-time data, and industrial constraints — where reliability, scale, and performance are non-negotiable.<\/p>\r\n<h3><\/h3>\r\n<h3><strong>Have real impact, fast<\/strong><\/h3>\r\n<p>You’ll work on systems used by real customers in production, with direct impact on product and company trajectory. As a scaling company, we move quickly. You’ll have ownership, visibility, and the ability to shape both product and company as we scale.<\/p>\r\n<h3><\/h3>\r\n<h3><strong>Join a high-performance team<\/strong><\/h3>\r\n<p>We’re building a team that holds a high bar and pushes each other to improve. You’ll work alongside experienced operators, engineers, and leaders who have done this before and are building again at scale. We hire people who take ownership, move quickly, and care about outcomes. No passengers.<\/p>\r\n<\/p>\r\n<h3><strong>Our culture<\/strong><\/h3>\r\n<p>At Litmus, the team is collaborative, curious, and low ego. People are scrappy, take ownership, and look for ways to make an impact. We value empathy just as much as execution, whether that’s in how we build, how we communicate, or how we support each other.<\/p>\r\n<p>We’re a growing company, so things move quickly and not everything is perfectly defined. If you enjoy figuring things out, working closely with others, and making steady progress, you’ll do well here.<\/p>\r\n<\/p>\r\n<h3><strong>About the Role<\/strong><\/h3>\r\n<p>The Application Engineer is a key technical role within the Litmus Customer Success team and is responsible for ensuring successful configuration, deployment, and value realization of Litmus Edge and Litmus Edge Manager for customers across the APAC region.<\/p>\r\n<p>The Application Engineer will work with prospective and existing customers during proof-of-concept projects and production implementations, validating requirements, developing best-practice configurations, and delivering technical outcomes that demonstrate measurable business value.<\/p>\r\n<p>The Application Engineer will also partner closely with Sales Engineers, Account Managers, Product Management, Development, and the Litmus Support Desk to support pre-sales transitions, customer expansion, product feedback, and Level 2 technical support. This role reports to the Director of Technical Delivery.<\/p>\r\n<\/p>\r\n<h3>What You'll Do<\/h3>\r\n<p>• Validate customer requirements for proof of concept and production implementations of Litmus products<\/p>\r\n<p>• Configure Litmus Edge and Litmus Edge Manager during proof of concepts, customer pilots, and production deployments<\/p>\r\n<p>• Lead assigned technical implementation activities and ensure contracted technical responsibilities are delivered successfully<\/p>\r\n<p>• Develop innovative solution approaches that help customers maximize value from Litmus products<\/p>\r\n<p>• Maintain and contribute to internal solution libraries, deployment best practices, reusable configurations, and technical documentation<\/p>\r\n<p>• Provide Level 2 technical support to the Litmus Service Desk, including troubleshooting, root-cause analysis, and customer issue resolution<\/p>\r\n<p>• Participate in on-call rotation for customers requiring 24x7 support coverage<\/p>\r\n<p>• Support Sales Engineers and Account Managers with technical architecture reviews, proposal inputs, RFI\/RFP responses, demonstrations, and smooth pre-sales to implementation handovers<\/p>\r\n<p>• Provide field feedback to Product Management and Development on customer requirements, market gaps, bugs, and product enhancement opportunities<\/p>\r\n<p>• Support webinars, customer meetings, partner enablement, value-added reseller discussions, and customer user group activities as required<\/p>\r\n<\/p>\r\n<h3>What You'll Bring<\/h3>\r\n<p><strong>Must Have<\/strong><\/p>\r\n<p>• Able to speak fluently in Japanese and English<\/p>\r\n<p>• Hands-on experience implementing software, infrastructure, automation, IIoT, analytics, or shop-floor solutions in a manufacturing environment<\/p>\r\n<p>• Strong technical understanding of network protocols, system architecture, Linux-based systems, databases, and customer deployment environments<\/p>\r\n<p>• Experience with product configuration, technical troubleshooting, and customer-facing implementation or support activities<\/p>\r\n<p>• Working knowledge of scripting or coding using Python, JavaScript, or similar languages<\/p>\r\n<p>• Understanding of containerized and cloud\/hybrid infrastructure technologies such as Docker, Kubernetes, Azure, AWS, or GCP<\/p>\r\n<p>• Excellent communication skills with the ability to work directly with customers, internal technical teams, sales teams, and partners<\/p>\r\n<p>• Self-starter with the ability to work independently as well as collaboratively in a fast-paced, changing environment<\/p>\r\n<p><strong>Nice to Have<\/strong><\/p>\r\n<p>• Experience with Litmus Edge, Litmus Edge Manager, industrial data platforms, OPC\/UA, PLC\/SCADA systems, or edge connectivity use cases<\/p>\r\n<p>• Exposure to pre-sales support, solution demonstrations, technical proposal review, RFI\/RFP participation, or customer expansion activities<\/p>\r\n<p>• Experience supporting partners, value-added resellers, webinars, customer focus groups, or user-group events<\/p>\r\n<p>• Ability to translate field observations into clear product feedback, enhancement requests, and best-practice documentation<\/p>\r\n<p>• Enjoys solving complex technical problems, learning new technologies, and helping customers realize measurable business value<\/p>\r\n<\/p>\r\n<h3><strong>Reports To: Director of Technical Delivery<\/strong><\/h3>","pubDate":"2026-11-10T03:00:20+00:00"},{"id":152778,"url":"https:\/\/jobicy.com\/jobs\/152778-solutions-engineer-uk-italian-speaking","jobSlug":"152778-solutions-engineer-uk-italian-speaking","jobTitle":"Solutions Engineer - UK (Italian Speaking)","companyName":"Quantum Metric","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2025\/06\/52363ead-221.jpg","jobIndustry":["Sales"],"jobType":["Full-Time"],"jobGeo":"UK","jobLevel":"Senior","jobExcerpt":"Our Culture Quantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged,&hellip;","jobDescription":"<p>😎 <b>Our Culture<\/b><\/p>\n<p>Quantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. <\/p>\n\n<p>As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian\/Pacific Islander, LGBTQIA or other underrepresented backgrounds. <\/p>\n\n<p>We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships.<\/p>\n\n<p>At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity.<\/p>\n\n<p><strong>🚀About the Role<\/strong><\/p>\n<p>As an Enterprise Solutions Engineer (EMEA) at Quantum Metric, you will serve as a trusted technical advisor supporting complex, high-value sales opportunities across the region. Working in close partnership with Enterprise Account Executives, you will engage with large, multinational organizations to help them transform how they understand and optimize digital customer experiences.<\/p>\n<p>In this role, you will guide the technical strategy for enterprise deals, aligning Quantum Metric’s platform with strategic business initiatives. You will connect with diverse audiences—from digital and product teams to C-level executives—positioning Quantum Metric as a critical component of enterprise digital transformation.<\/p>\n<h3>🔧 Responsibilities<\/h3>\n<ul>\n<li>\n<p><strong>Strategic Advisory:<\/strong> Guide the technical strategy for enterprise sales cycles across EMEA, from initial discovery to closing.<\/p>\n<\/li>\n<li>\n<p><strong>Solution Design:<\/strong> Create tailored demonstrations and narratives that align Quantum Metric’s platform with high-level business outcomes.<\/p>\n<\/li>\n<li>\n<p><strong>POC Execution:<\/strong> Lead complex proof-of-concepts, defining success criteria and quantifying measurable business value.<\/p>\n<\/li>\n<li>\n<p><strong>Technical Architecture:<\/strong> Translate customer needs into scalable solution architectures and clear value propositions.<\/p>\n<\/li>\n<li>\n<p><strong>Cross-Functional Partnership:<\/strong> Collaborate with Account Executives on deal orchestration and coordinate with Product\/Engineering to ensure smooth post-sales onboarding.<\/p>\n<\/li>\n<li>\n<p><strong>Market Influence:<\/strong> Support RFP responses and provide structured customer feedback to influence the product roadmap.<\/p>\n<\/li>\n<\/ul>\n<h3>💡Requirements<\/h3>\n<ul>\n<li>\n<p><strong>Linguistic Skills:<\/strong> Proficiency in <strong>English and Italian<\/strong>; additional European languages preferred.<\/p>\n<\/li>\n<li>\n<p><strong>Experience:<\/strong> 4+ years in Enterprise Pre-Sales\/Solutions Engineering within the SaaS or software sector.<\/p>\n<\/li>\n<li>\n<p><strong>Sales Acumen:<\/strong> Proven success supporting complex, multi-layered sales cycles for large enterprise organizations.<\/p>\n<\/li>\n<li>\n<p><strong>Stakeholder Management:<\/strong> Ability to engage both technical teams (architects\/developers) and C-suite executives (CIO\/CDO).<\/p>\n<\/li>\n<li>\n<p><strong>Technical Depth:<\/strong> Hands-on experience with web technologies (<strong>JavaScript, HTML, CSS<\/strong>) and ROI-based solutioning.<\/p>\n<\/li>\n<li>\n<p><strong>Communication:<\/strong> Exceptional storytelling and presentation skills tailored for diverse corporate environments.<\/p>\n<\/li>\n<li>\n<p><strong>Agility:<\/strong> Strong organizational skills to manage multiple strategic deals and a willingness to travel <strong>25–30%<\/strong> across EMEA.<\/p>\n<\/li>\n<\/ul>\n<p><strong>Preferred Qualifications<\/strong><\/p>\n<ul>\n<li>\n<p>Experience in <strong>Digital Experience Analytics<\/strong> or CXM platforms.<\/p>\n<\/li>\n<li>\n<p>Familiarity with <strong>agentic AI<\/strong>, enterprise data architecture, or tagging strategies.<\/p>\n<\/li>\n<li>\n<p>Background in high-growth SaaS or digital transformation consulting.<\/p>\n<\/li>\n<\/ul>\n<h3>Compensation<\/h3>\n<p>70,000 - 95,000 GBP basic + variable<\/p>\n<h3>Additional Information<\/h3>\n<p>🏆 <b>Perks &amp; Benefits<\/b><\/p>\n<p>Private Medical Insurance (100% paid)<\/p>\n<p>Life Assurance <\/p>\n<p>Employee Assistance Program <\/p>\n<p>Stock Options<\/p>\n<p>Employee Lead Referral Program<\/p>\n<p>Internal Lead Referral Program<\/p>\n<p>One-Time Home Office Enhancement Stipend<\/p>\n<p>Monthly Business Expense Stipend<\/p>\n<p>Enhanced Parental Leave<\/p>\n<p>Company-Wide Unlimited Paid Time Off policy (In addition to company vacation entitlement)<\/p>\n<p>RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email\/slack)<\/p>\n<p>Automatic enrollment in QM Pension Plan with 4% match <\/p>\n<p>MacBook and awesome swag delivered to your door<\/p>\n<p>Encouraging and collaborative culture<\/p>\n<p><b>🐉 About Quantum Metric<\/b><\/p>\n<p>As a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives.<\/p>\n\n<p>Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. <\/p>\n\n<p>Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. <\/p>\n\n<p>If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you!<\/p>\n\n<p>The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. <\/p>\n\n<p><b>Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and\/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and\/or any upfront fees\/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to security@quantummetric.com.<\/b><\/p>\n\n<p>Quantum Metric is an E-Verify employer: <a href=\"https:\/\/e-verify.uscis.gov\/web\/media\/resourcesContents\/E-Verify_Participation_Poster_ES.pdf\" rel=\"nofollow ugc noopener\" target=\"_blank\">https:\/\/e-verify.uscis.gov\/web\/media\/resourcesContents\/E-Verify_Participation_Poster_ES.pdf<\/a><\/p>\n<p>Applicant Privacy Policy: <a href=\"https:\/\/www.quantummetric.com\/legal\/applicant-privacy-policy\/\" rel=\"nofollow ugc noopener\" target=\"_blank\"> https:\/\/www.quantummetric.com\/legal\/applicant-privacy-policy\/<\/a><\/p>\n\n<p>#LI-REMOTE #BI-Remote<\/p>","pubDate":"2026-11-10T03:00:19+00:00","salaryMin":70000,"salaryMax":95000,"salaryCurrency":"GBP","salaryPeriod":"yearly"},{"id":152779,"url":"https:\/\/jobicy.com\/jobs\/152779-customer-success-application-engineer-emea","jobSlug":"152779-customer-success-application-engineer-emea","jobTitle":"Customer Success Application Engineer (EMEA)","companyName":"Litmus","companyLogo":"https:\/\/jobicy.com\/data\/server-nyc0409\/galaxy\/mercury\/2021\/09\/de9ae76263ed9c752bc3c61078de7b7d.png","jobIndustry":["Technical Support"],"jobType":["Full-Time"],"jobGeo":"Germany","jobLevel":"Director","jobExcerpt":"Who is Litmus Litmus is building the data foundation that powers industrial AI. AI doesn’t work without real-world, contextualized data - Litmus makes that data usable. As AI adoption accelerates, most industrial environments still can’t access or use their operational data. We solve that gap. We’re a growth-stage software company helping manufacturers access, structure, and&hellip;","jobDescription":"<h3><strong>Who is Litmus<\/strong><\/h3>\n<p>Litmus is building the data foundation that powers industrial AI.<\/p>\n<p>AI doesn’t work without real-world, contextualized data - Litmus makes that data usable. As AI adoption accelerates, most industrial environments still can’t access or use their operational data. We solve that gap.<\/p>\n<p>We’re a growth-stage software company helping manufacturers access, structure, and use real-time data from machines, systems, and sensors at the edge. Our platform sits at the intersection of edge computing, AI, and industrial operations, enabling some of the world’s largest companies to run operations in real time, reduce downtime, and optimize production.<\/p>\n<p>Backed by leading investors and trusted by global manufacturers and partners like Google, Microsoft, Dell, Oracle, and Mitsubishi, Litmus is powering the shift toward software-defined manufacturing.<\/p>\n<\/p>\n<h3><strong>Why join Litmus<\/strong><\/h3>\n<h3><\/h3>\n<h3><strong>Build the infrastructure that makes industrial AI possible<\/strong><\/h3>\n<p>AI is moving beyond the cloud and into the physical world. At Litmus, you’ll build the infrastructure that enables real-time data to power AI and machine learning systems in production environments.<\/p>\n<h3><\/h3>\n<h3><strong>Work on problems where software meets the real world<\/strong><\/h3>\n<p>Most AI systems fail without access to real-world data. You’ll build the layer that makes them viable in production. We solve challenges at the intersection of distributed systems, real-time data, and industrial constraints — where reliability, scale, and performance are non-negotiable.<\/p>\n<h3><\/h3>\n<h3><strong>Have real impact, fast<\/strong><\/h3>\n<p>You’ll work on systems used by real customers in production, with direct impact on product and company trajectory. As a scaling company, we move quickly. You’ll have ownership, visibility, and the ability to shape both product and company as we scale.<\/p>\n<h3><\/h3>\n<h3><strong>Join a high-performance team<\/strong><\/h3>\n<p>We’re building a team that holds a high bar and pushes each other to improve. You’ll work alongside experienced operators, engineers, and leaders who have done this before and are building again at scale. We hire people who take ownership, move quickly, and care about outcomes. No passengers.<\/p>\n<\/p>\n<h3><strong>Our culture<\/strong><\/h3>\n<p>At Litmus, the team is collaborative, curious, and low ego. People are scrappy, take ownership, and look for ways to make an impact. We value empathy just as much as execution, whether that’s in how we build, how we communicate, or how we support each other.<\/p>\n<p>We’re a growing company, so things move quickly and not everything is perfectly defined. If you enjoy figuring things out, working closely with others, and making steady progress, you’ll do well here.<\/p>\n<\/p>\n<h3>About the Role<\/h3>\n<p>The Application Engineer is a key technical role within the Litmus Customer Success team and is responsible for ensuring successful configuration, deployment, and value realization of Litmus products for customers across EMEA.<\/p>\n<p>The Application Engineer will work with prospective and existing customers during proof-of-concept projects and production implementations, validating requirements, developing best-practice configurations, and delivering technical outcomes that demonstrate measurable business value.<\/p>\n<p>The Application Engineer will also partner closely with Sales Engineers, Account Managers, Product Management, Development, and the Litmus Support Desk to support pre-sales transitions, customer expansion, product feedback, and Level 2 technical support. This role reports to the Director of Technical Delivery.<\/p>\n<\/p>\n<h3>What You’ll Do<\/h3>\n<ul>\n<li>\n<p>Validate customer requirements for proof-of-concept and production implementations of Litmus products.<\/p>\n<\/li>\n<li>\n<p>Configure Litmus products during proof-of-concepts, customer pilots, and production deployments.<\/p>\n<\/li>\n<li>\n<p>Lead assigned technical implementation activities and ensure contracted technical responsibilities are delivered successfully.<\/p>\n<\/li>\n<li>\n<p>Develop innovative solution approaches that help customers maximize value from Litmus products.<\/p>\n<\/li>\n<li>\n<p>Maintain and contribute to internal solution libraries, deployment best practices, reusable configurations, and technical documentation.<\/p>\n<\/li>\n<li>\n<p>Provide Level 2 technical support to the Litmus Service Desk, including troubleshooting, root-cause analysis, and customer issue resolution.<\/p>\n<\/li>\n<li>\n<p>Support Sales Engineers and Account Managers with technical architecture reviews, proposal inputs, RFI\/RFP responses, demonstrations, and smooth pre-sales-to-implementation handovers.<\/p>\n<\/li>\n<li>\n<p>Provide field feedback to Product Management and Development on customer requirements, market gaps, bugs, and product enhancement opportunities.<\/p>\n<\/li>\n<li>\n<p>Support webinars, customer meetings, partner enablement, value-added reseller discussions, and customer user group activities as required.<\/p>\n<\/li>\n<\/ul>\n<h3>What You’ll Bring<\/h3>\n<h3>Must Have<\/h3>\n<ul>\n<li>\n<p>Professional experience working in a manufacturing or industrial environment, ideally in an Application Engineering, Manufacturing Engineering, Automation, Controls, Industrial IT\/OT, or related technical role.<\/p>\n<\/li>\n<li>\n<p>Hands-on experience implementing or supporting software, infrastructure, automation, IIoT, analytics, or shop-floor solutions in a manufacturing environment.<\/p>\n<\/li>\n<li>\n<p>Strong technical understanding of network protocols, system architecture, Linux-based systems, databases, and customer deployment environments.<\/p>\n<\/li>\n<li>\n<p>Experience with product configuration, technical troubleshooting, and customer-facing implementation or technical support activities.<\/p>\n<\/li>\n<li>\n<p>Working knowledge of scripting or coding using Python, JavaScript, or similar languages.<\/p>\n<\/li>\n<li>\n<p>Understanding of containerized and cloud\/hybrid infrastructure technologies such as Docker, Kubernetes, Azure, AWS, or GCP.<\/p>\n<\/li>\n<li>\n<p>Excellent communication skills, with the ability to work directly with customers, internal technical teams, sales teams, and partners.<\/p>\n<\/li>\n<li>\n<p>Self-starter with the ability to work independently as well as collaboratively in a fast-paced, changing environment.<\/p>\n<\/li>\n<li>\n<p>Fluency in German &amp; English<\/p>\n<\/li>\n<\/ul>\n<h3>Nice to Have<\/h3>\n<ul>\n<li>\n<p>Experience with Litmus products, industrial data platforms, OPC\/UA, PLC\/SCADA systems, or edge connectivity use cases.<\/p>\n<\/li>\n<li>\n<p>Exposure to pre-sales support, solution demonstrations, technical proposal review, RFI\/RFP participation, or customer expansion activities.<\/p>\n<\/li>\n<li>\n<p>Experience supporting partners, value-added resellers, webinars, customer focus groups, or user-group events.<\/p>\n<\/li>\n<li>\n<p>Ability to translate field observations into clear product feedback, enhancement requests, and best-practice documentation.<\/p>\n<\/li>\n<li>\n<p>Experience working with industrial protocols, connectivity standards, or OT\/IT environments.<\/p>\n<\/li>\n<li>\n<p>Enjoys solving complex technical problems, learning new technologies, and helping customers realize measurable business value.<\/p>\n<\/li>\n<\/ul>","pubDate":"2026-11-10T03:00:16+00:00"}],"statusCode":200,"success":true}