![Ada logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/666ef11e-221.png) [← All companies](https://jobicy.com/companies.md) # Ada The #1 Customer Service Automation Platform Visit website HeadquartersToronto, CanadaFounded2016Industry [Computer Software](https://jobicy.com/company-category/software.md)Open jobs2 Company profile ## About Ada Ada is a Canadian company founded in 2016, specializing in AI-powered customer service automation. Its platform enables enterprises to efficiently resolve customer inquiries across various channels and languages with minimal human intervention. Ada has powered over 4 billion customer interactions for notable brands such as Square, YETI, Canva, and Monday.com. Headquartered at 46 Spadina Avenue, Suite 500, Toronto, Ontario, Ada operates with a mission to transform customer service into a growth engine without compromising quality at scale. The company focuses on designing customer service that respects people’s time by automating 83% of customer conversations, reducing ticket backlogs, and enhancing customer satisfaction through instant issue resolution. Ada’s solutions are widely used across industries like e-commerce, financial technology, SaaS, and gaming, providing businesses with conversational AI that customers prefer interacting with. The company’s technology positions it as a Challenger in the customer service AI market, recognized for innovating how organizations engage and support their customers. By automating routine support tasks, Ada helps companies focus on strategic growth while delivering seamless customer experiences that build loyalty and efficiency. The platform’s built-in safety measures ensure every customer interaction aligns with corporate policies, emphasizing trust and reliability in its AI-driven approach. [Report incorrect company information](https://airtable.com/appalyRrNUYAOLCkU/pagjtiJotZqaUtwAy/form?prefill_company=Ada&prefill_website=https://www.ada.cx/careers) Current opportunities ## Jobs at Ada Review each listing for responsibilities, location eligibility, employment terms, compensation, and the employer’s application process. * ![Ada logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/666ef11e-221.png) Ada Aug 27 ### [Customer Solutions Consultant II](https://jobicy.com/jobs/151795-customer-solutions-consultant-ii-2.md) About Us Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We’re driven to raise a new standard of quality customer service… * ![Ada logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/06/666ef11e-221.png) Ada Aug 27 ### [Compliance and Security Lead](https://jobicy.com/jobs/151791-compliance-and-security-lead.md) About Us Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We’re driven to raise a new standard of quality customer service… More companies ## Companies similar to Ada More remote-friendly employers in Computer Software and adjacent fields. * [![Image](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/611fd226640b-221.webp) SWK Technologies SWK Technologies provides custom technology and business management software and IT solutions, along with consulting, guidance and support. No open jobs East Hanover, New Jersey, USA View company](https://jobicy.com/company/swk-technologies.md) * [![Image](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/06/48925c0c-221.webp) SOTI SOTI simplifies business mobility solutions by making them smarter, faster and more reliable. 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No open jobs Peachtree Corners, United States View company](https://jobicy.com/company/brightree.md) * [![Image](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/06/9886035d-221.webp) Bright Vision Technologies We are a minority-owned, product-focused company dedicated to innovation through AI-powered enterprise automation and talent intelligence. No open jobs Bridgewater, New Jersey, USA View company](https://jobicy.com/company/bright-vision-technologies.md) [Explore all companies →](https://jobicy.com/companies.md) Company FAQ ## Quick facts about Ada. Information is based on the company profile and currently published Jobicy listings. Where is Ada headquartered? Ada lists Toronto, Canada as its headquarters location. When was Ada founded? Ada was founded in 2016. What industry is Ada in? Ada is listed in the Computer Software industry. Is Ada currently hiring? Ada currently has 2 published job openings on Jobicy. What is Ada's phone number? The listed company phone number is [877-242-8232](tel:8772428232).