Headquarters New York, USADate founded 2023Industry [Computer Software](https://jobicy.com/company-category/software.md) Website

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## About Us

Sierra.ai is a conversational AI company founded in 2023 by Bret Taylor and Clay Bavor, notable Silicon Valley leaders with extensive experience at Salesforce, Google, and Facebook. The company focuses on democratizing advanced AI to help businesses of all sizes enhance customer interactions. It officially launched publicly in February 2024.

The platform comprises two main components: AgentOS, which serves as the core operating system to build, deploy, and manage AI agents integrated with company systems and compliance protocols, and Experience Manager, which offers tools to design branded conversational experiences and monitor AI performance in real-time. Sierra’s AI agents are trained on company-specific data and supervised by additional AI layers to ensure accuracy, compliance, and alignment with brand voice and policies.

Sierra’s AI agents do much more than answer queries; they can perform actions such as updating CRM entries and managing orders, providing a holistic and scalable approach to customer service. Their omnichannel deployment supports chat, voice, and more, making the solution adaptable to enterprise infrastructure.

Since its founding, Sierra has secured major clients like WeightWatchers, Sonos, SiriusXM, and OluKai, and achieved significant financial milestones, including raising $285 million in funding and reaching a valuation of $4.5 billion by late 2024. The company prides itself on augmenting human customer support teams by handling routine interactions, allowing human agents to focus on complex cases.

Headquartered across multiple offices including New York, Atlanta, London, and San Francisco, Sierra continues to push the boundaries of applied AI, delivering measurable business impact and transforming customer experiences at scale.

[Report this company](https://airtable.com/appalyRrNUYAOLCkU/pagjtiJotZqaUtwAy/form?prefill_company=Sierra&prefill_website=https://sierra.ai/)

## Current Jobs

![Sierra logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/08/9877fe33-221.jpeg)

Sierra

### [Sales Director – Financial Services](https://jobicy.com/jobs/149378-sales-director-financial-services.md)

About usAt Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing…

![Canada flag](https://cloud.jobicy.com/nyc4-cold/img/round-flags/ca.svg)
CA•Full TimeCAD 345k-395k/year*
![Sierra logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/08/9877fe33-221.jpeg)

Sierra

### [Sales Director – Healthcare](https://jobicy.com/jobs/149377-sales-director-healthcare.md)

About usAt Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing…

![Canada flag](https://cloud.jobicy.com/nyc4-cold/img/round-flags/ca.svg)
CA•Full TimeCAD 345k-395k/year*
![Sierra logo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2025/08/9877fe33-221.jpeg)

Sierra

### [Sales Director – Retail](https://jobicy.com/jobs/149376-sales-director-retail.md)

About usAt Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing…

![Canada flag](https://cloud.jobicy.com/nyc4-cold/img/round-flags/ca.svg)
CA•Full TimeCAD 345k-395k/year

## Companies like Sierra

Some companies operating in Computer Software industry.

[![SWK Technologies](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/611fd226640b-221.webp) SWK TechnologiesSWK Technologies provides custom technology and business management software and IT solutions, along with consulting, guidance and support.East Hanover, New Jersey, USAComputer Software1987](https://jobicy.com/company/swk-technologies.md) [![SOTI](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/06/48925c0c-221.webp) SOTISOTI simplifies business mobility solutions by making them smarter, faster and more reliable.1 job availableMississauga, CanadaComputer Software1995](https://jobicy.com/company/soti.md) [![Cohesity](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/06/1bdb746b-221.webp) CohesityWe protect, secure, and unlock the value of the world's data.Santa Clara, United StatesComputer Software2013](https://jobicy.com/company/cohesity.md) [![LexisNexis](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/06/9e340b2d-221.webp) LexisNexisWe empower professionals with trusted legal, news, and business information solutions.2 jobs availableMiamisburg, United StatesComputer Software1970](https://jobicy.com/company/lexisnexis.md) [![Brightree](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/06/63f73a8e-221.webp) BrightreeWe develop innovative, end-to-end technology solutions and services for people facing everyday challenges in the post-acute care industry.Peachtree Corners, United StatesComputer Software2002](https://jobicy.com/company/brightree.md) [![Bright Vision Technologies](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/06/9886035d-221.webp) Bright Vision TechnologiesWe are a minority-owned, product-focused company dedicated to innovation through AI-powered enterprise automation and talent intelligence.Bridgewater, New Jersey, USAComputer Software2020](https://jobicy.com/company/bright-vision-technologies.md) [![Stravito](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/06/e06c56df-221.webp) StravitoWe help insights, innovation, and marketing teams turn trusted research into AI-powered answers, faster decisions, and measurable business impact.1 job availableStockholm, SwedenComputer Software2017](https://jobicy.com/company/stravito.md) [![Synthesia](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/06/c69aad11-221.webp) SynthesiaOur mission is to help people work better by transforming how organizations train, onboard, and upskill their employees with AI.1 job availableLondon, United KingdomComputer Software2017](https://jobicy.com/company/synthesia.md)
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## FAQ

### Where is Sierra headquarters?

Sierra headquarters is located at New York, USA.

### When was Sierra founded?

Sierra was founded in 2023.

### What is Sierra's core business?

Sierra is a company in the Computer Software industry.  Claim this company page