# Administrative Assistnant

Location[United States](https://jobicy.com/resume-region/united-states.md)Rate, USD Not specifiedWork schedule Full Time, Links—Language skills EnglishAvailable for Hire Yes [Hire me](#resume-dialog)

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## About me

Dedicated and results-driven professional with a proven track record in loan processing, administration, and customer service. Eager to leverage my extensive background and transferable skills, including strong communication, exceptional customer service, organization, attention to detail, and problem-solving.

## Professional area

### [Admin & Virtual Assistant](https://jobicy.com/resume-category/admin.md)[Customer Support](https://jobicy.com/resume-category/supporting.md)[Management & Operations](https://jobicy.com/resume-category/management.md)

## Skills

### [Adaptability](https://jobicy.com/resume-skill/adaptability.md)[Admin Assistant](https://jobicy.com/resume-skill/admin-assistant.md)[Chat and Email Support](https://jobicy.com/resume-skill/chat-and-email-support.md)[Customer and Client Support](https://jobicy.com/resume-skill/customer-and-client-support.md)[Data Entry](https://jobicy.com/resume-skill/data-entry.md)[Technical](https://jobicy.com/resume-skill/technical.md)

## Education

05/2004  General Studies  @  Chamblee Charter High Scool

High School Diploma

08/2004  Accounting  @  Lanier Tech Insitute

Basic accounting courses completed

## Experience

Feb 2023 – Current  Logistics Coordinator  @  NDS Logistics - Remote

•	Coordinated and optimized end-to-end logistics operations for NDS Logistics, ensuring seamless supply chain processes.
•	Utilized comprehensive problem-solving skills to address logistics challenges and maintain a high level of customer satisfaction.
•	Leveraged technology tools and platforms to optimize logistics processes and ensure real-time visibility.

Jan 2021 - Feb 2023  Loan Processor  @  Angel Oak Mortgage - Rem

•	Managed complex loan processes, ensuring adherence to service level agreements and customer satisfaction.
•	Coordinated information across operational areas and customers via online systems.
•	Researched and resolved customer issues, showcasing problem-solving abilities.

Sept 2017 - Feb 2020  Stadium Operations Admin Support  @  Levy Concession at Mercedes Benz Stadium

•	Dispatched orders and managed calls efficiently, demonstrating prioritization and communication skills.
•	Utilized radio, phone, and computer systems for effective coordination.
•	Maintained accurate records and assisted with administrative functions.

July 2016 - April 2017  Loan Processor/Post Closer  @  Equity Prime Mortgage,

•	Conducted audits to ensure compliance and managed reports for timely loan servicing.
•	Liaised between the company and housing programs, exhibiting strong communication skills.
•	Managed complex loan processes, ensuring adherence to service level agreements and customer satisfaction.
•	Coordinated information across operational areas and customers via online systems.

Jun 2009 - Apr 2013  Loan Processor  @  Wells Fargo Home Mortgage

•	Processed loans while adhering to guidelines, showcasing attention to detail and organizational skills.
•	Managed loan origination from preapproval to closing, ensuring accuracy and efficiency.

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