Customer service and sales

Location
Qatar
Rate, USD
$20 / hour
Work schedule
Full Time, Contract, Internship, Part Time, Temporary, Volunteer,
Language skills
English, Hindi, Other
Available for Hire
Yes
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About me

My name is Reni Jacob, I am looking for a job change currently in Qatar. With 7+ years of experience in telephone customer service, tech support, and customer care. Familiar with Intercom and several other customer service software solutions. Very organized and meticulous with organizing customer interaction logs Handled up to 100 calls daily, with duties including helping customers sign up and retrieving customer data. Friendly and client Receptionist skilled in both
verbal and written communication.

AREAS OF STRENGTHS AND SKILLS
* Greet transfer and hold calls.

* Build reports, listen, clarify and manage conversational flow.

* Manage upset customers, conflicts and challenging situations.

* Deliver outstanding service, exceed expectations and build long-term loyalty.

* Work in teams and in a self-directed environment.




Education

2007 10th @ St Judes High School
2008-2010 12th @ Model College
2010-2013 Bachelor of commerce @ Model college

Experience

2023 -2023 Immigration consultant (Sales Executive) @ Smart voyage migration
2022-2023 Customer service @ Qatar Airways

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