# Administrative Assistant Junior

Location[Spain](https://jobicy.com/resume-region/spain.md)Rate, USD $14 / hourWork schedule Full Time, Links Language skills English, SpanishAvailable for Hire Yes [Hire me](#resume-dialog)

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## About me

I’m an administrative assistant with some experience in administrative and support roles. I have helped with vacation management, created instructional materials, and handled customer service, demonstrating strong organizational and communication skills. I hold a degree in Accounting and Business Administration and a certification in Teaching English and Spanish as Foreign Languages. Currently, I am expanding my knowledge with a Marketing and E-Commerce course from Google via Coursera, which will allow me to bring a strategic and digital perspective to my work. I am a proactive, organized individual with the ability to work both in a team and independently.

## Professional area

### [Admin & Virtual Assistant](https://jobicy.com/resume-category/admin.md)[Customer Support](https://jobicy.com/resume-category/supporting.md)[Teacher & Coach](https://jobicy.com/resume-category/teaching.md)

## Skills

### [Adaptability](https://jobicy.com/resume-skill/adaptability.md)[Administrative Assistant](https://jobicy.com/resume-skill/administrative-assistant.md)[Bilingual](https://jobicy.com/resume-skill/bilingual.md)[Chat and Email Support](https://jobicy.com/resume-skill/chat-and-email-support.md)[Collaborative](https://jobicy.com/resume-skill/collaborative.md)[Detail-oriented](https://jobicy.com/resume-skill/detail-oriented.md)[Empathy](https://jobicy.com/resume-skill/empathy.md)[Google](https://jobicy.com/resume-skill/google.md)[Honesty](https://jobicy.com/resume-skill/honesty.md)[Jira](https://jobicy.com/resume-skill/jira.md)[MacOS](https://jobicy.com/resume-skill/os-x.md)[Microsoft Teams](https://jobicy.com/resume-skill/msteams.md)[Organizational Skills](https://jobicy.com/resume-skill/organizational-skills.md)[Teaching](https://jobicy.com/resume-skill/teaching.md)[Translating](https://jobicy.com/resume-skill/translating.md)[Windows OS](https://jobicy.com/resume-skill/windows.md)[Zoom](https://jobicy.com/resume-skill/zoom.md)

## Education

03/2025  -  @  Coursera

Google Digital Marketing & E-commerce Professional Certificate

2023-2024  -  @  ESSAE Formación

– Accounting and Business Administration Professional Training Degree with a specialism in Tax and HR
Professional degree specialized in accounting, business administration and HR

06/2019-07/2019  -  @  TtMadrid

– English & Spanish as foreign language teaching degree (TEFL & ELE)
Coursework includes preparing and delivering one-to-one and group lessons to students from levels A2 through C1 in both languages

2014-2019  -  @  Universidad Europea de Madrid

– Double Degree in Early Years and Primary Education with a concentration in English Language
Includes internships every year and Erasmus in Helsinki (Adult Education).

2012-2014  -  @  Ladysmith Secondary School

– High School

## Experience

11/2024-01/2025  Administrative Assistant Junior  @  IZERTIS S.A.

• Management of vacation and personal leave days for employees across various projects
• Creation of tutorials and instructional materials for employees
• Preparation of required materials, as well as creation and distribution of onboarding documents for new hires
• Handling and responding to inquiries via phone, email, and other telematic channels
• Document filing and organization in SharePoint

03/2023-05/2024  Administrative Advisor (Internship)  @  Jose Silva Insurance Brokerage

• Claims management: observed the process from opening to closing claims
• Production analysis: participated in property identification and budget preparation
• Customer service: learned to manage inquiries and resolve issues, without direct contact with clients

06/2021-07/2021  Summer Camp Monitor  @  Liceo Europeo

• Responsible for all the Arts & Crafts activities, including monitoring and assisting the children while they worked, and supplying all the working materials
• Ensure students are taken care of, lead them to their daily activities, and confirm students have all their belongings

09/2020-06/2021  English Teacher  @  Colegio SEI San José

• Prepared all teaching materials and coursework based on syllabus set out by the coordinator of the school’s English department
• Helped students review concepts, vocabulary, grammar, and pronunciation outside formal classroom setting
• Devised and implemented techniques to review and introduce new vocabulary to the students using music, games, and videos

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