Customer Service Representative
- Location
- United States
- Rate, USD
- Not specified
- Work schedule
- Full Time,
- Links
- —
- Language skills
- English, French
- Available for Hire
- Yes
About me
I am an experienced bilingual customer service professional seeking a Customer Service Representative position at a growing company. I have a strong background in providing excellent customer service and ensuring a positive experience for all clients. My experience includes working with various companies where I consistently delivered high-quality service and maintained a high customer satisfaction rate. I am skilled in managing customer inquiries through multiple channels and resolving issues promptly and professionally. I pride myself on my ability to communicate effectively and provide technical assistance when needed. I am eager to bring my skills to a new role and contribute to a team that values customer satisfaction.
Professional area
Education
- AUGUST 10 2009 - AUGUST 10 2011 Major in Computer Engineering @ Valencia Community College
- GRADUATED 2006 High School Diploma @ Saint Lillie V. High School
Experience
- Mach 17 2021 - PRESENT Driver @ Uber
Consistently delivered excellent customer service, ensuring a positive and comfortable passenger experience. Achieved and maintained a high average customer rating of [4.85/5.0 stars], demonstrating exceptional service. Communicated effectively with passengers, answering questions and addressing concerns professionally.
- OCTOBER 2012 - DECEMBER 2012 Customer Service Representative @ Figgers Communication Corporation
Managed customer inquiries through phone, email, and chat, averaging 1000 interactions weekly. Answered customer calls and responded to emails promptly. Processed orders, returns, and exchanges accurately and efficiently. Provided product information and technical assistance to customers.
- OCTOBER 2008 - DECEMBER 2008 Server @ First Watch
Delivered exceptional customer service, consistently receiving positive feedback and maintaining a high level of customer satisfaction. Successfully resolved customer concerns promptly and professionally, maintaining a high customer satisfaction rate. Engaged with guests to ensure a pleasant and satisfying dining experience. Provided knowledgeable recommendations on menu items.
- OCTOBER 2005 - NOVEMBER 20124 Custodian & Greeter @ Disney World
Maintained cleanliness and orderliness of assigned areas, including restrooms and common spaces. Performed daily cleaning tasks such as sweeping and mopping floors. Cleaned and sanitized restroom facilities, restocking supplies regularly. Emptied trash and recycling receptacles, ensuring proper waste disposal according to regulations. Cleaned windows and mirrors using appropriate cleaning solutions and equipment.
Recommend this talent
Related resumes
-
Customer and Technical Support Specialist
I am a customer-focused and service-driven professional with a solid background in both Customer Support and Technical Support. I am passionate about creating positive customer experiences through empathetic communication and active listening, providing timely and effective solutions. I am skilled in handling a wide range of customer inquiries and concerns, focusing on building trust, resolving…
-
Healthcare Analyst
I am a recent graduate aspiring to become a Healthcare Analyst, with strong skills in data analysis, collaboration, and problem-solving. I have experience in communication and decision-making, consistently delivering satisfying outcomes for teams and employers. My educational background in Statistics, combined with a minor in Business Analytics, has equipped me with the necessary tools to…
-
Showroom Trading Manager
I am an experienced and results-driven retail professional with a proven track record at B&Q since 2018, progressing through roles from Customer Advisor to Trading Manager. I am skilled in team leadership, customer service, and driving operational excellence in a fast-paced, high-volume environment. I consider myself a strong communicator and confident decision-maker, with a passion…
-
Customer Service
I am a motivated and curious individual with a passion for helping others and making a positive impact. I have a proactive attitude and willingness to take initiative, I always seek challenges that foster personal and professional growth. I thrive in collaborative environments where I can contribute meaningfully and support those around me.
-
Business Analyst and Project Executive
I am a results-driven Business Analyst and Project Executive with over 5 years of experience across data analysis, customer journey optimization, and strategic planning. I am proficient in tools like Power BI, SQL, and Looker for data visualization and reporting. I consider myself a life-time learner, always looking to enhance my skills and knowledge in…
