Customer Support Professional
- Location
- Brazil
- Rate, USD
- Not specified
- Work schedule
- Full Time,
- Links
- —
- Language skills
- English, Portuguese, Spanish
- Available for Hire
- Yes
About me
I am a proactive and friendly professional transitioning to a role in customer support. I bring a strong background in team coordination, customer service, and business operations. I am skilled in working independently, problem-solving, and adapting to new technologies. My experience includes managing operations and client relationships, as well as delivering personalized training and exercise supervision. I am committed to helping clients achieve their goals and ensuring a positive customer experience. I am excited to leverage my skills in a remote setting and contribute to a dynamic team.
Professional area
Education
- February 2005 - December 2009 Bachelor's Degree in Physical Education @ Pontifical Catholic University of Campinas (PUC-Campinas)
- Completed: August 2000 Customer Service and Interpersonal Relations @ PUC-Campinas
Experience
- April 2011 - July 2015 Owner / Commercial Director / Technical Manager @ Gold Fit Gym
Managed operations, finance, and client relationships. Oversaw technical compliance and team leadership. Led marketing strategies and customer acquisition.
- February 2008 - July 2011 Fitness Instructor @ Douglas Fernandes Gym
Delivered personalized training and exercise supervision. Assisted clients with achieving fitness goals. Supported front desk operations and customer care.
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