# Agile Strategist | Agile Delivery Leader

Location[United States](https://jobicy.com/resume-region/united-states.md)Rate, USD Not specifiedWork schedule Full Time, Links Language skills EnglishAvailable for Hire Yes [Hire me](#resume-dialog)

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## About me

I am a Cross-functional Product Leader with over 10 years of experience bridging customer needs with scalable enterprise solutions. My career has been marked by a demonstrated success in delivering modern software products in Agile environments, including Scrum, SAFe, and Kanban. I have a strong focus on product strategy, stakeholder collaboration, and customer-centric innovation, which has allowed me to excel in my roles.

My expertise lies in user research, backlog prioritization, and continuous deployment frameworks. I have developed core competencies in Agile coaching, sprint planning and facilitation, and stakeholder engagement. I am adept at using Agile metrics and dashboards to drive product decisions and enhance visibility for executives.

In my current role as a Senior Scrum Lead at Boston Consulting Group, I translate enterprise goals into Agile product strategies and align OKRs with product roadmaps. I prioritize and deliver features that improve user satisfaction and request fulfillment speed. My collaborative approach ensures that engineering and UX teams are aligned in planning and execution.

Previously, I worked as a Senior Agile Coach at Verizon, where I partnered with business leaders to embed Agile practices across multiple software teams. My facilitation of workshops on backlog creation and iterative delivery has significantly increased product launch cadence.

I hold an MBA in Finance from Florida A&M University and various Agile certifications, including Certified Scrum Master and Certified Scrum Product Owner. My educational background, combined with my extensive experience, equips me to lead teams effectively and drive product success.

## Professional area

### [Management & Operations](https://jobicy.com/resume-category/management.md)

## Skills

### [Jira](https://jobicy.com/resume-skill/jira.md)[Scrum](https://jobicy.com/resume-skill/scrum.md)[User Research](https://jobicy.com/resume-skill/user-research.md)

## Education

2008/2009  MBA in Finance  @  Florida A&M University  2004/2008  BS in Finance  @  Florida A&M University

## Experience

Dec 2022 – Present  Senior Scrum Lead  @  Boston Consulting Group (BCG)

Translated enterprise goals into Agile product strategies; aligned OKRs with product roadmaps and delivery timelines. Prioritized and delivered ServiceNow platform features aligned with user needs; improved request fulfillment speed by 30%. Conducted ongoing backlog refinement and MVP scoping, ensuring rapid, high-value releases. Collaborated with engineering and UX teams in planning, reviews, retrospectives, and stakeholder demos to ensure cross-functional alignment. Implemented Agile KPIs and dashboards, enhancing executive visibility and data-driven product decisions.

Oct 2021 – Dec 2022  Senior Agile Coach  @  Verizon

Partnered with business leaders and product managers to embed Agile product practices across 20+ software teams. Partnered with executives to align delivery goals with agile principles, accelerating adoption across business units. Facilitated workshops on backlog creation, hypothesis testing, and iterative delivery, driving a 40% rise in product launch cadence.

Mar 2019 – Sept 2021  Product Owner  @  CareFirst BlueCross BlueShield

Owned and prioritized product backlog for digital member platform; improved user satisfaction metrics by 15%. Defined epics and user stories from customer research and business needs; aligned with MVP goals for iterative releases. Collaborated with Finance on business case development and ROI modeling for new features. Conducted competitive analysis to position platform features against industry trends.

Dec 2018 – Feb 2019  Scrum Master / Agile Coach  @  Accenture Federal Services (USCIS)

Enabled backlog and roadmap planning sessions that increased feature delivery throughput by 20%. Acted as a conduit between product managers, stakeholders, and developers, ensuring product vision was clearly articulated.

Oct 2016 – Dec 2018  Scrum Master / Business Analyst  @  Digital Management Inc. (NASA)

Gathered end-user feedback to define requirements and acceptance criteria; led teams in agile ceremonies. Reduced delivery rework through clear prioritization of user stories and refinement of value hypotheses.

Jan 2014 – Sept 2016  Scrum Master / Business Analyst  @  Leidos (HRSA)

Used metrics to drive backlog grooming and prioritization; reduced production defects by 25%. Promoted customer-centric improvements via direct stakeholder interviews and user story mapping.

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