# Multilingual Customer Support professional

Location[Armenia](https://jobicy.com/resume-region/armenia.md)Rate, USD Not specifiedWork schedule Full Time, Links Language skills English, French, Russian, SpanishAvailable for Hire Yes [Hire me](#resume-dialog)

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## About me

I am a multilingual Customer Support professional with strong communication skills and proven experience in delivering high-quality service in fast-paced, international environments. I am adept at resolving customer inquiries with empathy and precision, maintaining a high level of client satisfaction, and managing multiple priorities simultaneously. My skills include explaining complex information in a clear and customer-friendly manner, fostering trust and long-term relationships. I have a strong background in customer relationship management and conflict resolution, which allows me to handle various situations effectively. I am committed to continuous learning and improvement, as evidenced by my ongoing education in International Law.

## Professional area

### [Customer Support](https://jobicy.com/resume-category/supporting.md)

## Skills

### [Conflict Resolution](https://jobicy.com/resume-skill/conflict-resolution.md)[Organization](https://jobicy.com/resume-skill/organization.md)[Phone Support](https://jobicy.com/resume-skill/phone-support.md)[Time Management](https://jobicy.com/resume-skill/time-management.md)

## Education

2025 – Present  Master’s Degree in International Law, Private International Law, and Comparative Law  @  French University of Armenia - Partnership with Jean Moulin Lyon 3 University  2021 - 2025  Bachelor’s Degree in Law  @  University of Yerevan

## Experience

March – May 2025  Customer Support Officer  @  Andromeda Law Alliance

Communicated with clients to provide timely case updates and clear explanations.

October 2024 - February 2025  Customer Support Officer  @  Retrieve Legal & Tax

Managed sensitive documents while ensuring confidentiality and accuracy.

September – October 2024  Customer Support Officer  @  Court of First Instance of General Jurisdiction of Yerevan

Responded to customer banking inquiries both in-person and over the phone.

May - July 2024  Customer Support Officer  @  Arm Econom Bank

Delivered clear, client-friendly explanations of employment and business regulations.

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