# SALES EXPERT & KEY ACCOUNT MANAGER | HR DEVELOPMENT

Location[Germany](https://jobicy.com/resume-region/germany.md)Rate, USD Not specifiedWork schedule Full Time, Links—Language skills English, GermanAvailable for Hire Yes [Hire me](#resume-dialog)

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## About me

I am an experienced and dedicated business professional with over 10 years of expertise in sales, account management, and technical communication. I have a proven ability to collaborate across departments, identify customer needs, and deliver tailored solutions. My strong self-management, structured working style, and excellent communication skills enable me to excel in both direct client interactions and remote team environments. I am looking to leverage my entrepreneurial mindset and communication strengths in a high-performance role within a success-oriented team.

## Professional area

### [Management & Operations](https://jobicy.com/resume-category/management.md)[Sales](https://jobicy.com/resume-category/sales.md)

## Skills

### [Account Management](https://jobicy.com/resume-skill/account-management.md)[Administration](https://jobicy.com/resume-skill/administration.md)[Analytical Skills](https://jobicy.com/resume-skill/analytical-skills.md)[Appointment Scheduling](https://jobicy.com/resume-skill/appointment-scheduling.md)[B2B](https://jobicy.com/resume-skill/b2b.md)[Business Development](https://jobicy.com/resume-skill/business-development.md)[Chat and Email Support](https://jobicy.com/resume-skill/chat-and-email-support.md)[Client Management](https://jobicy.com/resume-skill/client-management.md)[Client Relationship Management](https://jobicy.com/resume-skill/client-relationship-management.md)[Cold Calls](https://jobicy.com/resume-skill/cold-calls.md)[Communication skills](https://jobicy.com/resume-skill/communication-skills.md)[Customer Relationship](https://jobicy.com/resume-skill/customer-relationship.md)[Customer Support](https://jobicy.com/resume-skill/customer-support.md)[English language](https://jobicy.com/resume-skill/english.md)[Fast learner](https://jobicy.com/resume-skill/fast-learner.md)[Forecasting](https://jobicy.com/resume-skill/forecasting.md)[German language](https://jobicy.com/resume-skill/german.md)[Microsoft 365](https://jobicy.com/resume-skill/microsoft-365.md)

## Education

2014  Bachelor Professional of Business (CCI)  @  IHK Stuttgart Ludwigsburg  2014  Instructor Qualification (AEVO)  @  IHK Stuttgart Ludwigsburg  2012  Industrial Clerk (IHK)  @  Alcatel - Lucent Deutschland AG

## Experience

Since Jan 2022  Key Account Manager South / ICT Specialist  @  Telefónica Germany GmbH & Co. OHG

Managed strategic ICT accounts in Southern Germany, providing customized solutions for enterprise clients. Built long-term relationships with decision-makers, driving account growth and upselling services.

Jan 2020 – Dec 2021  Account Manager SME Direct Sales  @  Telefónica Germany GmbH & Co. OHG

Acquired new SME clients through cold calling, field sales, and presentations. Consistently met and exceeded quarterly sales targets.

Sep 2021 – Dec 2021  ICT Academy Trainee  @  Telefónica Germany GmbH & Co. OHG

Participated in Telefónica’s intensive ICT training program covering solution sales, 5G, cloud, and digital services.

Apr 2016 – Dec 2019  Sales Representative (Status A/B/C)  @  Adolf Würth GmbH & Co. KG

Handled direct sales of technical products to SMEs and craftsmen. Steadily advanced through internal performance tiers (C → B → A) based on sales KPIs.

Jun 2018 – Dec 2019  Junior Management Program – “Young Wilds”  @  Adolf Würth GmbH & Co. KG

Selected for elite development program focused on leadership, strategy, and sales excellence.

Apr 2012 – Mar 2016  Purchaser  @  LQ Mechatronik - Systeme GmbH

Responsible for procurement of technical components, supplier negotiations, and cost optimization.

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