# Sr. Product Designer Location[United States](https://jobicy.com/resume-region/united-states.md)Rate, USD Not specifiedWork schedule Full Time, Links Language skills EnglishAvailable for Hire Yes [Hire me](#resume-dialog) Save Log in to save ## About me I am a Senior Product Design Leader and Consultant with over 10 years of experience specializing in end-to-end UX/UI design for complex, enterprise-level SaaS, FinTech, and B2B/B2C platforms. Throughout my career, I have demonstrated proven expertise in guiding cross-functional teams through human-centered design and Agile methodologies to deliver scalable and intuitive digital experiences. I am adept at leveraging AI-driven tools and research insights to optimize workflows, drive user engagement, and achieve measurable business outcomes. I also operate other business ventures within the fashion and hospitality industries, focusing on growth, marketing, and strategy, which has broadened my perspective beyond product design. I am proficient with tools such as Figma, Auto Layout, FigJam, Linear, Slack, Notion, Jira, Trello, and various AI design tools, including Perplexity AI and ChatGPT. ## Professional area ### [Design & Media](https://jobicy.com/resume-category/design-multimedia.md) ## Skills ### [Communication skills](https://jobicy.com/resume-skill/communication-skills.md)[Figma](https://jobicy.com/resume-skill/figma.md)[Graphic Design](https://jobicy.com/resume-skill/graphic-design.md)[Information Architecture](https://jobicy.com/resume-skill/information-architecture.md)[Jira](https://jobicy.com/resume-skill/jira.md)[Slack](https://jobicy.com/resume-skill/slack.md)[Trello](https://jobicy.com/resume-skill/trello.md)[Usability Testing](https://jobicy.com/resume-skill/usability-testing.md)[User Research](https://jobicy.com/resume-skill/user-research.md) ## Education 2003 Bachelor of Science in Computer Information Science @ Devry University 2003 Certificate of Multimedia Design @ Collins College ## Experience 2024 - 2025 Senior/Lead UX Designer @ Progress Residential Lead end-to-end UX design for rental marketplaces and management platforms, streamlining workflows for renters, landlords, and property managers using AI to ensure intuitive experiences. Developed user-centered design approaches informed by rigorous user research, usability testing, and behavioral insights, effectively aligning design initiatives with key business objectives. Facilitated design workshops and strategy sessions with cross-functional teams, integrating human-centered design and Agile methodologies to drive innovative solutions. Redesigned listing cards that increased engagement by 2% across all users; designed a mobile-friendly product description page, increasing users applying for a home by ~3%. 2021 - Present Freelance UI/UX Designer @ Entrepreneur Execute end-to-end product design projects for financial institutions, SaaS companies, startups, and more, delivering strategic solutions that drive client business impact. Manage full product lifecycles, from strategy and design to client partnerships, leveraging strong communication and integrating AI tools to enhance the design process. Collaborate with diverse teams to align cross-functional UX patterns, design systems, and responsive web design, ensuring scalable and seamless user experiences. 2023 Contract Product Designer, Growth @ Meta - Instagram Strategically hired for a high-priority, global UX initiative to resolve critical transparency issues regarding user content posting across Instagram and Facebook. Redesigned cross-platform privacy controls with more intuitive content visibility for millions of users. Executed data-driven, high-velocity design strategies, leveraging UX best practices to drive a 45% improvement in user sentiment and clarity on content privacy settings. 2019 - 2021 Product Designer, Growth @ Meta - Facebook Marketplace (Seller Experience) Designed and launched the bulk listing tool for sellers on Facebook Marketplace, automating repetitive tasks and enabling multiple item listings, significantly improving seller efficiency. Redesigned the mobile seller onboarding process with Quick Post, streamlining listing creation and driving a 4% monthly increase in Marketplace usage and engagement, with overall users tripling over 2 years. Developed enterprise-level e-commerce solutions and seller tools that optimized complex workflows, improving scalability, efficiency, and overall seller experience. 2018 - 2019 Design Manager, Marketplace Experience @ Sibi, Inc. Provided mentorship to junior designers and championed a growth-driven, user-focused design culture, driving continuous improvement across the platform. Optimized complex workflows (e.g., warranty registration, installation scheduling, returns) to reduce friction and improve post-purchase satisfaction. Introduced and migrated design operations to Figma, improving overall buyer and seller digital user experience through enhanced prototyping and execution of creative concepts. 2017 - 2018 Senior User Experience Designer @ American Express Improved user engagement and app navigation by integrating incremental design improvements to an online card management tool, decreasing user drop-off rates by 15% during customer onboarding. Utilized quantitative and qualitative research methods to inform UX design decisions, contributing to a 43% decrease in customer complaints related to frustrating navigation flows. 2016 - 2017 Product Manager / Designer @ Ownzones Led product design and strategy, increasing user engagement 20% across 2 mobile apps and a TV app. Managed daily stand-ups with distributed teams across Europe, ensuring on-time feature delivery. 2015 – 2016 Senior UI/UX Web Designer @ Norton Lifelock 2014 – 2015 Contract User Experience Designer @ Substantial 2013 – 2015 Senior Graphic Designer @ Pearson Education 2012 – 2013 Digital Designer @ Secure Medical 2011 – 2012 Front-end Web Developer, Designer @ Intrepid Networks 2003 – 2010 Freelance Web/Graphic Designer, Video Production Artist @ Alpha Omega Publications ## Recommend this talent ## Related resumes * [![Photo](https://jobicy.com/react/themes/app/images/candidate.png) Data Entry and Administrative AssistantPhilippinesI am a data entry and administrative support professional with experience handling research, encoding, customer service, social media management, and production supervision. 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