# Administrative/Assistant/Sales

Location[South Africa](https://jobicy.com/resume-region/south-africa.md)Rate, USD Not specifiedWork schedule Full Time, Links—Language skills EnglishAvailable for Hire Yes [Hire me](#resume-dialog)

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## About me

I am a dedicated and reliable professional with over 5 years of experience providing administrative and assistant support to busy professionals. Highly organized and proactive, I excel at managing calendars, coordinating tasks, and handling last-minute changes with calm efficiency. I enjoy streamlining processes, managing priorities, and adapting quickly to new tools and systems, especially in remote environments. With strong communication skills, discretion, and a service-first mindset, I bring both efficiency and a steady sense of clarity to every role — always maintaining a positive, professional attitude. Throughout my career, I have developed expertise in managing files, handling correspondence, and organizing travel arrangements. I am adept at prioritizing workloads and acting as a gatekeeper to ensure smooth operations. I have also gained valuable sales experience, including developing strategies, leading teams, and building client relationships. I am committed to delivering excellent customer service and supporting business growth through effective communication and organizational skills.

## Professional area

### [Admin & Virtual Assistant](https://jobicy.com/resume-category/admin.md)[Customer Support](https://jobicy.com/resume-category/supporting.md)[Management & Operations](https://jobicy.com/resume-category/management.md)[Sales](https://jobicy.com/resume-category/sales.md)

## Skills

### [Adaptability](https://jobicy.com/resume-skill/adaptability.md)[Appointment Scheduling](https://jobicy.com/resume-skill/appointment-scheduling.md)[Budget Management](https://jobicy.com/resume-skill/budget-management.md)[Business Development](https://jobicy.com/resume-skill/business-development.md)[Client Relationship Management](https://jobicy.com/resume-skill/client-relationship-management.md)[Communication skills](https://jobicy.com/resume-skill/communication-skills.md)[Conflict Resolution](https://jobicy.com/resume-skill/conflict-resolution.md)[Contract Negotiation](https://jobicy.com/resume-skill/contract-negotiation.md)[Customer Service](https://jobicy.com/resume-skill/customer-service.md)[Data Entry](https://jobicy.com/resume-skill/data-entry.md)[Market Research](https://jobicy.com/resume-skill/market-research.md)[Onboarding](https://jobicy.com/resume-skill/onboarding.md)[Organizational Skills](https://jobicy.com/resume-skill/organizational-skills.md)[Proactivity](https://jobicy.com/resume-skill/proactivity.md)[Problem Solving](https://jobicy.com/resume-skill/problem-solving.md)[Recruitment](https://jobicy.com/resume-skill/recruitment.md)[Team Leadership](https://jobicy.com/resume-skill/team-leadership.md)[Time Management](https://jobicy.com/resume-skill/time-management.md)[Upselling](https://jobicy.com/resume-skill/upselling.md)

## Education

class of 2013  Matric  @  Amanzimtoti High School

## Experience

2021 – 2024  Personal Assistant / Sales Manager  @  Medicore

Organizing and maintaining files, documents, and records; answering phone calls and handling correspondence (emails, letters, etc.); preparing reports, presentations, or spreadsheets; booking travel arrangements (flights, hotels, transport); reminding the employer of important tasks and deadlines; prioritizing and organizing daily workloads; acting as a gatekeeper — managing access to the employer; liaising with clients, staff, or other stakeholders; taking meeting minutes and following up on action points; handling incoming inquiries and directing them appropriately.

2018 – 2021  Sales Manager  @  Urban Kitchens

Developing and executing sales strategies to achieve revenue targets; leading, motivating, and coaching the sales team to maximize performance; building and maintaining strong relationships with clients and key accounts; identifying new business opportunities and expanding market reach; monitoring sales performance, preparing reports, and presenting insights to management; negotiating contracts and closing deals with clients; conducting market research and competitor analysis to guide strategy; collaborating with marketing and product teams to align sales initiatives; forecasting sales, managing pipelines, and overseeing budgets; recruiting, training, and onboarding new sales staff.

2016 – 2017  Sales Assistant  @  Ibhubesi

Delivered excellent customer service by advising on products and resolving queries; processed sales transactions, refunds, and returns with accuracy; supported sales targets through upselling, cross-selling, and promotions; maintained store presentation, restocked shelves, and monitored inventory; prepared daily sales reports and assisted with stock counts; built strong customer relationships, encouraging repeat business.

2014 – 2015  Receptionist  @  Reeprint

Welcomed and assisted clients, visitors, and staff with a professional and friendly attitude; managed a busy switchboard by answering, screening, and directing calls and messages; scheduled and coordinated appointments, meetings, and conference rooms; handled incoming and outgoing correspondence, including emails, mail, and deliveries; maintained reception area and front desk to ensure a clean, organized, and professional appearance; provided administrative support such as filing, data entry, and document preparation; assisted with office supply management and placed orders as needed; ensured confidentiality while handling sensitive information and records.

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