I am a reliable professional with a background in customer service well suited to the position of a customer service representative. I have worked as a call center agent handling inbound and outbound telephone calls and social media inquiries. I am friendly and outgoing with a knack for making others feel comfortable and de-escalating tense situations. I bring forth an In-depth understanding of sales techniques gained through my work experience while making outbound calls to upsell a product finance app and services to potential clients.
I am market-savvy and forward-thinking with a good understanding of call center operations and client preferences.
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I am a self-motivated, reliable and professional with editing skills and attention to detail.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Hard-working Medicine major currently attending Miami Dade College. Where my enthusiasm and collaborative spirit will be engaged in my workplace.
I am a dynamic and results-oriented professional with a strong background in project management, client success, and technical analysis. Holding a Bachelor of Arts and Science from the University of Ottawa.
