Soporte de Campo IT

I am a professional in the field of IT with a solid background in IT technical support. My experience has allowed me to develop a great ability to diagnose and solve complex problems, whether remotely or in person. What I value most is effective communication, which has been fundamental for guiding clients remotely and building trustful relationships during in-person support.

I have extensive experience providing hardware and software support for various accounts managed by Apex. I am skilled in the installation, configuration, and maintenance of operating systems, applications, and databases, including SQL Server. I diagnose and resolve hardware and software failures to ensure optimal equipment performance.

I am proficient in assembling, repairing, and upgrading PCs. I manage both remote and on-site technical support for users, ensuring clear and effective communication. Additionally, I handle inventory management of supplies and provide direct customer service in sales areas.

I am punctual, responsible, and capable of working well under pressure. I am dynamic and energetic, with experience in administration and teamwork. I am committed to delivering quality technical support and maintaining excellent client relationships.

My technical skills include advanced PC operation, web design using Joomla, and commercial and accounting management systems. I have also worked in cashier roles, handling public attention, collections, treasury management, and international/national money transfers.