# DevOps Engineer

Location[United States](https://jobicy.com/resume-region/united-states.md)Rate, USD $100 / hourWork schedule Full Time, Links  Language skills EnglishAvailable for Hire Yes [Hire me](#resume-dialog)

Save  Log in to save

## About me

I am an experienced IT Solutions Architect and DevOps Engineer specializing in AWS cost optimization, FinOps practices, and establishing cloud governance frameworks. I have a proven track record of designing and optimizing mission-critical infrastructures, implementing tagging enforcement, budgets, and spend guardrails across multi-cloud environments. As an AWS Certified Solutions Architect, I leverage my technical leadership skills to build cloud centers of excellence and drive operational efficiency.

In my current role at Made4net, I manage code and develop solutions for delivering and upgrading custom 3PL WMS software using CI/CD pipelines aligned with AWS best practices. I develop and maintain code using GitHub Actions, Octopus Deploy, bash, Ansible, SQL, Python, and Node.js, while enforcing AWS tagging policies across environments. I also perform scheduled deployments, troubleshoot updates in AWS, Azure, hosted, and on-premises environments, and configure AWS budgets and spend guardrails.

Previously, I worked as a Systems Architect at UI Solutions Group, where I oversaw risk analysis, vulnerability scanning, certificate management, password policy, and security monitoring. I deployed automation of security controls to support secure software development lifecycles and regularly reviewed systems to establish AWS cost visibility dashboards and cost allocation models. I also implemented automated testing and security scanning tools such as SonarQube, Tenable Nessus, and Trivy.

I have experience as a Staff Software Engineer at Devo Technology, where I guided technical journeys for key customer accounts, collaborated cross-functionally to maximize business value, and acted as a customer advocate within engineering teams. My role involved translating business requirements into integrated systems and driving project efficiency.

My background also includes senior customer success engineering, service engineering, and system engineering roles where I supported SaaS platforms, managed enterprise-grade email encryption solutions, and architected storage systems for large enterprise clients. I am skilled in cloud platforms, DevOps automation, programming, databases, networking, and possess strong critical thinking and problem-solving abilities.

I hold a J.D. in Law from the University of Houston Law Center and a B.S. in Political Science from the University of Houston. I am committed to continuous learning and have earned certifications including ISC2 Certified in Cybersecurity and AWS Certified Solutions Architect – Associate.

## Professional area

### [Customer Support](https://jobicy.com/resume-category/supporting.md)[Developer & Engineer](https://jobicy.com/resume-category/dev.md)[Management & Operations](https://jobicy.com/resume-category/management.md)

## Skills

### [Account Management](https://jobicy.com/resume-skill/account-management.md)[Active Directory](https://jobicy.com/resume-skill/active-directory.md)[AI - Artificial intelligence](https://jobicy.com/resume-skill/ai.md)[Amazon Web Services (AWS)](https://jobicy.com/resume-skill/amazon-web-services-aws.md)[AWS](https://jobicy.com/resume-skill/aws.md)[AWS S3](https://jobicy.com/resume-skill/aws-s3.md)[Azure](https://jobicy.com/resume-skill/azure.md)[CI/CD](https://jobicy.com/resume-skill/ci-cd.md)[Critical Thinking](https://jobicy.com/resume-skill/critical-thinking.md)[DevOps](https://jobicy.com/resume-skill/devops.md)[GCP](https://jobicy.com/resume-skill/gcp.md)[Git](https://jobicy.com/resume-skill/git.md)[GitHub](https://jobicy.com/resume-skill/github.md)[Java](https://jobicy.com/resume-skill/java.md)[Linux](https://jobicy.com/resume-skill/linux.md)[MariaDB](https://jobicy.com/resume-skill/mariadb.md)[MongoDB](https://jobicy.com/resume-skill/mongodb.md)[MySQL](https://jobicy.com/resume-skill/mysql.md)[Node.js](https://jobicy.com/resume-skill/node-js.md)[NoSQL](https://jobicy.com/resume-skill/nosql.md)[Online Privacy and Security](https://jobicy.com/resume-skill/online-privacy-and-security.md)[Oracle](https://jobicy.com/resume-skill/oracle.md)[PostgreSQL](https://jobicy.com/resume-skill/postgresql.md)[Problem Solving](https://jobicy.com/resume-skill/problem-solving.md)[Python](https://jobicy.com/resume-skill/python.md)[Scheduling](https://jobicy.com/resume-skill/scheduling.md)[SQL](https://jobicy.com/resume-skill/sql.md)[SQL Server](https://jobicy.com/resume-skill/sql-server.md)[TCP/IP](https://jobicy.com/resume-skill/tcp-ip.md)[Terraform](https://jobicy.com/resume-skill/terraform.md)

## Education

Aug 1991 - May 1994  J.D., Law  @  University of Houston Law Center

GPA: 3.2; Achievements: Top 30%, Environmental Law Society, Phi Delta Phi

Aug 1987 - May 1991  B.S., Political Science  @  University of Houston

GPA: 3.32; Achievements: National Merit Scholar, Honors Program, Cum Laude graduate, Delta Upsilon Fraternity

## Experience

Nov 2024 - Present  DevOps Engineer  @  Made4net

Managed code and developed new solutions for delivering and upgrading custom 3PL WMS software with CI/CD pipelines aligned with AWS solutions architecture best practices. Developed and maintained code in GitHub Actions, Octopus Deploy, bash, Ansible, SQL, Python, and Node.js, and enforced AWS tagging policies across environments. Performed scheduled deployments and troubleshot updates in AWS, Azure, hosted, and on-premises environments, configured AWS budgets, alerts, and spend guardrails. Executed cost optimization strategies including rightsizing and scheduling to reduce AWS resource spend while delivering web (Apache, NGINX), Linux (C), Oracle (SQL), and Windows desktop (C#, .Net) application upgrades. Collaborated with Developers, IT and Account Management teams to deliver quality code and troubleshoot issues. Provided third-level technical support for customer production issues.

Jan 2023 - Aug 2024  Systems Architect  @  UI Solutions Group

Oversaw risk analysis, vulnerability scanning, certificate management, password policy, and security monitoring, while implementing guardrails architecture IAM to enforce compliance. Deployed automation of security controls to support and enhance secure software development lifecycle. Regularly reviewed existing systems, established AWS cost visibility dashboards, and defined AWS cost allocation model to drive financial accountability. Designed and implemented automated testing for all aspects of the development environment. Implemented SonarQube, Tenable Nessus, Trivy for software and IaC security scanning. Ensured all systems security operations, maintenance activities, and related business processes were properly documented and updated. Performed regular testing and updating of disaster recovery and business continuity plans. Developed forecasts, roadmaps and plans to enable SaaS offerings to keep pace with industry trends. Tracked evidence generation to ensure clean SOC2 audits. Configured, maintained, and troubleshot site-to-site and client VPN connections. Administered internal/external DNS and Azure AD/Active Directory. Configured and monitored DMARC policies.

Jun 2022 - Nov 2022  Staff Software Engineer  @  Devo Technology

Guided, developed, and executed on the overall technical journey of key customer accounts and projects. Complemented Product Management and Customer Success teams to maximize business value from Devo implementations. Accelerated product growth by driving engineering projects and cross-functional activities across Sales, Pre-Sales, Professional Services, and Customer Success teams. Developed expertise in Devo Platform architecture, serving as a key reference. Partnered with other departments providing visibility and transparency. Represented Engineering Team in cross-department customer meetings. Advocated for customers in engineering meetings. Communicated with customers on engineering matters beyond other departments’ scope. Contributed technically to projects with a holistic platform view and client needs knowledge. Translated business requirements into integrated systems.

Sep 2021 - Apr 2022  Senior Customer Success Engineer  @  ChaosSearch

Collected and analyzed customer data and feedback to develop onboarding and retention strategies and inform product roadmap. Involved in support, account management, product demonstrations, and customer education. Served as primary customer contact from onboarding to renewal, championing customer interests. On-boarded new customers, defined and measured success goals. Monitored usage to assist customers proactively. Trained and mentored customers on new features. Participated in content creation and documentation to drive customer success and awareness. Collaborated with sales, product, and engineering teams to incorporate customer feedback into product development. Supported renewals and expansion opportunities. Worked with Product, Engineering, and Operations teams to improve platform delivery and operations.

Apr 2019 - Sep 2021  Service Engineer  @  Zix OpenText

Supported production technologies for encrypted email SaaS provider with 10,000+ customers. Built, configured, and supported enterprise and SMB Email Encryption ZixGateways. Collaborated with Support, Deployment, Sales, Management, Development/QA teams. Worked with Network Engineers on network issues including reachability, firewall, IP address space. Developed plans for IT Steering meetings to implement critical updates and requirements. Collaborated with Integration Group coworkers to meet technology goals. Discussed procedures, issues, and new products in cross-department meetings. Documented processes and trained team members. Reviewed systems and recommended improvements.

Jan 2011 - Feb 2019  System Engineer / PS Consultant  @  NetApp & related VARS

Served as onsite customer resident and primary storage systems architect for large enterprise clients. Designed, architected, implemented, and optimized storage hardware and software solutions. Optimized solutions for features, cost, and performance. Performed technical analysis and whiteboard presentations for customers. Installed OEM hardware and software per customer requirements. Managed large data migrations and disaster recovery/data replication projects. Provided documentation and best practices for complex data storage environments. Conducted performance analysis, troubleshooting, capacity reporting, and trending. Delivered onsite engineering support for critical escalations.

## Recommend this talent

## Related resumes

*  [![Photo](https://jobicy.com/react/themes/app/images/candidate.png) Environmental Management SpecialistUnited KingdomI am an Environmental Management postgraduate with an M.Sc. from Brunel University London and a strong academic background in environmental science and engineering. My focus has been on environmental impact…](https://jobicy.com/cv/id147955.md)
*  [![Photo](https://jobicy.com/react/themes/app/images/candidate.png) Full-Stack DeveloperAzerbaijanI have been interested in computers and technology since my childhood, and that early interest led me to choose this field for my career. I am constantly trying to improve…](https://jobicy.com/cv/id147950.md)
*  [![Photo](https://jobicy.com/react/themes/app/images/candidate.png) Applied AI / LLM EngineerRussiaI am an AI / LLM Engineer focused on building LLM features and shipping them to production. My work centers on RAG, semantic retrieval, cost-aware model routing, output control, and…](https://jobicy.com/cv/id147947.md)
*  [![Photo](https://jobicy.com/react/themes/app/images/candidate.png) Project Manager / Scrum MasterBrazilI am a project management professional with 16 years of experience leading complex initiatives across multinational companies and diverse industries, including technology, chemical, electromechanical, oil & gas, finance, banking, and…](https://jobicy.com/cv/id147945.md)
*  [![Photo](https://jobicy.com/react/themes/app/images/candidate.png) Gadgets TechnicianUnited StatesI am a hands-on technician and driver with experience across automotive repair, package delivery, and food service logistics. I currently work as a self-employed gadgets technician, repairing phones, tablets, and…](https://jobicy.com/cv/id147943.md)

[More Resumes](https://jobicy.com/talent.md)