I am an experienced data analyst with a strong background in data analysis, process management, data cleaning, transformation, and quality assurance. Currently, my goal is to develop and optimize reports, automate processes, and ensure the validation of data and metrics. I am proficient in various digital tools including Google Apps, advanced Excel (pivot tables, macros, dashboards), and Power BI. I also have experience with management tools such as JIRA and Trello, and CRM/ERP systems including Salesforce, Calipso, QS, and Odoo.
Throughout my career, I have led the implementation of ERP management systems, acting as a liaison between departments and technical teams, providing support and training. I have diagnosed issues in information processing, proposing continuous improvement solutions, process analysis, and internal consulting. I am skilled in optimizing and validating data and designing management methods.
I have managed databases by generating reports and KPIs, performed system requirements analysis to improve productivity, and standardized records while creating dashboards. I have analyzed customer behavior and distribution zones to support commercial expansion. Additionally, I have handled customer complaints and followed up on commercial processes such as supply shortages and stock management.
My experience also includes coordinating logistics and supply distribution, participating in the implementation of information query systems, and conducting data cleaning and quality control for annual planning and process optimization. I have designed performance reports for management and collaborated with multidisciplinary teams to define demand and planning, ensuring project monitoring and control.
I am continuously updating my skills, have a high capacity for learning, and am oriented towards problem-solving. I am detail-oriented, responsible, and committed to delivering quality results. I communicate effectively between areas and have basic process modeling skills and advanced report preparation capabilities.
– Participate in the implementation of the information query system.
– Perform data cleansing and quality control for annual planning and process optimization.
– Design and prepare performance reports for management.
– Collaborate with multidisciplinary teams to define demand and planning, carrying out project monitoring and control.
-Lead the implementation of the Enterprise Resource Planning (ERP) system as a liaison between departments and technical teams, providing support and training.
-Diagnosticate information processing problems, proposing continuous improvement solutions, process analysis, and internal consulting.
-Optimize and validate data and design management methods.
-Manage the database, generating reports/KPIs or performance indicators.
-Conduct system requirements analysis and gathering to improve productivity.
-Managed the database, created dashboards, and standardized records.
-Analyzed customer behavior and distribution areas for business expansion.
-Handled and resolved complaints, monitored the sales process, including issues such as lack of supplies and stock.
-Coordinated logistics and distribution of supplies.
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