# Customer Service Representative Location[Philippines](https://jobicy.com/resume-region/philippines.md)Rate, USD Not specifiedWork schedule Full Time, Links Language skills EnglishAvailable for Hire Yes [Hire me](#resume-dialog) Save Log in to save ## About me I am a detail-oriented and customer-focused professional with experience in face-to-face customer service and retail sales in a high-volume, fast-paced environment. I have developed strong skills in active listening, handling complex inquiries, and resolving customer complaints with patience and professionalism. I am comfortable working under pressure and adapting to shifting schedules, including night shifts and holidays. My background has helped me build strong verbal and written English communication skills, along with a practical, tech-savvy approach to daily work. In my recent role as a Sales Clerk in retail operations, I supported customers by identifying their needs and recommending suitable product solutions. I also handled inquiries, addressed concerns, and helped maintain a positive shopping experience. I have experience coordinating with team members to support promotional displays and visual merchandising efforts. This has strengthened my ability to work collaboratively while maintaining attention to detail and brand standards. I am proficient with tools such as HubSpot, Google Workspace, and Microsoft 365, and I am comfortable with accurate data entry and CRM navigation. I also value cross-timezone awareness, multitasking, and adaptability in fast-paced workflows. I am now eager to leverage my frontline service experience in a Customer Service Representative role where I can deliver exceptional support, contribute to customer satisfaction, and continue growing professionally. ## Professional area ### [Customer Support](https://jobicy.com/resume-category/supporting.md)[Sales](https://jobicy.com/resume-category/sales.md) ## Skills ### [Active Listening](https://jobicy.com/resume-skill/active-listening.md)[Adaptability](https://jobicy.com/resume-skill/adaptability.md)[Communication skills](https://jobicy.com/resume-skill/communication-skills.md)[Conflict Resolution](https://jobicy.com/resume-skill/conflict-resolution.md)[Customer Care](https://jobicy.com/resume-skill/customer-care.md)[Customer Service](https://jobicy.com/resume-skill/customer-service.md)[Customer Support](https://jobicy.com/resume-skill/customer-support.md)[Data Entry](https://jobicy.com/resume-skill/data-entry.md)[Empathy](https://jobicy.com/resume-skill/empathy.md)[Flexibility](https://jobicy.com/resume-skill/flexibility.md)[Google Docs](https://jobicy.com/resume-skill/google-docs.md)[Google Sheets](https://jobicy.com/resume-skill/google-sheets.md)[Google Slides](https://jobicy.com/resume-skill/google-slides.md)[Google Workspace](https://jobicy.com/resume-skill/google-workspace.md)[HubSpot](https://jobicy.com/resume-skill/hubspot.md)[Microsoft 365](https://jobicy.com/resume-skill/microsoft-365.md)[Problem Solving](https://jobicy.com/resume-skill/problem-solving.md)[Time Management](https://jobicy.com/resume-skill/time-management.md) ## Education 2022 - 2024 Bachelor of Science in Civil Engineering (Undergraduate) @ University of Science and Technology of Southern Philippines Completed 2 years of undergraduate studies in Civil Engineering in CDO City, Philippines. ## Experience Sep 2024 - Sep 2025 Sales Clerk @ TH Mall-Puerto Delivered exceptional customer service in a high-volume retail environment, handled customer inquiries and complaints, coordinated promotional displays, and supported visual merchandising strategies. ## Recommend this talent ## Related resumes * [![Photo](https://jobicy.com/react/themes/app/images/candidate.png) Administrative SpecialistSouth AfricaI am a detail-oriented administrative specialist with over 20 years of experience supporting billing, financial workflows, and day-to-day office operations. 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