# Principal Product Owner | Business Systems & AI Solutions Leader

Location[United States](https://jobicy.com/resume-region/united-states.md)Rate, USD Not specifiedWork schedule Full Time,  Volunteer, Links—Language skills EnglishAvailable for Hire Yes [Hire me](#resume-dialog)

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## About me

I am a senior technology, product, and business leader with more than 20 years of experience spanning software engineering, solution ownership, and executive leadership. I have led initiatives as a founder, CEO, CFO, senior project manager, and technical lead, with a consistent focus on delivering measurable business outcomes.

I specialize in owning business systems and AI solutions end-to-end, from strategy and executive requirements through delivery and operational impact. My work has included healthcare revenue-cycle systems, financial operations, contract and claims systems, and enterprise application delivery in Agile environments.

I founded Unbidden AI, where I lead product strategy, architecture, and delivery for local-first, privacy-preserving AI systems. I have built and shipped AI products and automation pipelines, including a context-intelligence platform for AI coding agents and compliance-aware healthcare and legal document solutions.

Previously, I founded and led RevExpand Healthcare Billing & Consulting, where I owned full P&L responsibility and helped recover more than $13M in collections. I also co-founded Reading & Write Alaska, where I directed financial operations, governance, internal software development, and the in-house revenue-cycle workflow.

Across my career, I have worked closely with executive stakeholders, established governance and delivery standards, and led cross-functional teams through complex initiatives. I bring deep experience in system integrations, data models, architecture, and operational improvement, especially where accuracy, compliance, and scale matter.

I am PMP-certified and also hold Microsoft certifications in solution and application development. My technical background includes .NET, C#, Python, SQL, Azure DevOps, SharePoint, AI/ML tooling, and modern automation and retrieval architectures. I am based in Anchorage, Alaska, and I am a U.S. citizen.

## Professional area

### [Developer & Engineer](https://jobicy.com/resume-category/dev.md)[Finance & Accounting](https://jobicy.com/resume-category/accounting-finance.md)[Management & Operations](https://jobicy.com/resume-category/management.md)

## Skills

### [.NET](https://jobicy.com/resume-skill/net.md)[A/B Testing](https://jobicy.com/resume-skill/a-b-testing.md)[Active Directory](https://jobicy.com/resume-skill/active-directory.md)[Azure DevOps](https://jobicy.com/resume-skill/azure-devops.md)[Client Management](https://jobicy.com/resume-skill/client-management.md)[Docker](https://jobicy.com/resume-skill/docker.md)[EMR systems](https://jobicy.com/resume-skill/emr-systems.md)[Entity Framework](https://jobicy.com/resume-skill/entity-framework.md)[Healthcare IT](https://jobicy.com/resume-skill/healthcare-it.md)[JavaScript](https://jobicy.com/resume-skill/javascript.md)[jQuery](https://jobicy.com/resume-skill/jquery.md)[Microsoft 365](https://jobicy.com/resume-skill/microsoft-365.md)[MVC (Model-View-Controller)](https://jobicy.com/resume-skill/mvc.md)[PostgreSQL](https://jobicy.com/resume-skill/postgresql.md)[Process Improvement](https://jobicy.com/resume-skill/process-improvement.md)[Project Management](https://jobicy.com/resume-skill/project-management.md)[Python](https://jobicy.com/resume-skill/python.md)[Software Development](https://jobicy.com/resume-skill/software-development.md)[SQL Server](https://jobicy.com/resume-skill/sql-server.md)[Stakeholder Management](https://jobicy.com/resume-skill/stakeholder-management.md)[Team Leadership](https://jobicy.com/resume-skill/team-leadership.md)[Vendor Management](https://jobicy.com/resume-skill/vendor-management.md)

## Education

Aug 1997 - May 2001  Bachelor of Arts in English Literature  @  Covenant College  2016  Project Management Professional (PMP)  @  Project Management Institute  2009  Microsoft Certified Solution Developer (MCSD)  @  Microsoft  2005  Microsoft Certified Application Developer (MCAD)  @  Microsoft

## Experience

2026 - Present  Founder & Principal  @  Unbidden AI

Founded an AI venture building local-first, privacy-preserving AI systems; own product strategy, architecture, and delivery end-to-end. Built and shipped Waystone, a context-intelligence and long-term-memory platform for AI coding agents, and delivered AI/automation solutions with measurable business impact. Architected compliance-aware AI products for healthcare revenue recovery and legal-document retrieval.

Jan 2022 - May 2025  Chief Executive Officer  @  RevExpand Healthcare Billing & Consulting

Founded and led a healthcare revenue-cycle management firm as CEO with full P&L ownership. Recovered more than $13M in insurance and patient collections, managed a billing team of about 7, maintained approximately 99% reconciliation accuracy across 150,000+ payer remittance records, and administered the full IT stack.

Jan 2011 - Jan 2024  Co-Founder & Chief Financial Officer  @  Reading & Write Alaska

Co-founded and served as CFO of a multi-provider pediatric Speech & Occupational Therapy practice. Owned financial operations and corporate governance, directed banking and bookkeeping oversight, built internal software for clinician service tracking, ran the in-house revenue-cycle operation, and established HR and benefits infrastructure.

Feb 2018 - Apr 2019  Senior Project Manager  @  Pango Technology

Managed software-development product delivery for external clients, including requirements, cross-functional coordination, and Agile delivery across the full SDLC. Led successful engagements for multiple organizations.

Sep 2010 - Dec 2017  Senior Software Engineer & Technical / Project Lead  @  ASRC Federal (Arctic Slope Regional Corporation)

Owned business-systems solutions end-to-end across the full SDLC in Agile environments. Led delivery of a board portal, a corporation-wide contract management system, and capital-approval system enhancements, while establishing delivery governance and mentoring a development team.

Aug 2008 - Sep 2010  Application Developer & Team Lead  @  The Rawlings Company

Designed and delivered a complete class-action settlement management system end-to-end and led the Production Support / Legal team automating health-insurance claim audits.

Jan 2007 - Aug 2008  Lead Developer  @  Electronic Verification Systems

Re-architected an online identity-verification platform for scalability and reliability, built billing and reporting tooling, and led integration of an acquired platform.

2004 - 2007  .NET Consultant  @  Crowe Chizek

Consulted on automotive logistics systems for the Ford Kentucky Truck Plant.

2004 - 2007  BI Programmer  @  Blue Cross Blue Shield of Tennessee

Worked on business intelligence programming in the healthcare domain.

2004 - 2007  Plan Automation Analyst  @  CIGNA Healthcare

Supported plan automation initiatives in healthcare operations.

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