# Licensed Insurance Sales Professional Location[United States](https://jobicy.com/resume-region/united-states.md)Rate, USD $23 / hourWork schedule Full Time, Links—Language skills EnglishAvailable for Hire Yes [Hire me](#resume-dialog) Save Log in to save ## About me I am an open-minded professional who adapts well to change in fast-paced and remote environments. I am looking for a career with room for growth, development, and the opportunity to explore different paths within a company. I have built my career in the insurance industry, starting as a billing specialist and first call resolution specialist before advancing into a licensed sales role. I have experience handling inbound and outbound calls, building rapport with customers, and tailoring my communication style to meet individual needs. I focus on providing accurate, detailed information so customers feel confident in their decisions. I have worked on new policy writing, bundling, escalation handling, and de-escalation, always aiming to resolve concerns efficiently and professionally. I also have experience mentoring and training new hires, supporting team collaboration, and contributing to process improvements. I have participated in quality control audits, performance reviews, and the development of strategies to improve metrics and team performance. I am licensed in Oregon and hold non-resident licensing across all 50 states plus Puerto Rico for personal lines property and casualty. I stay current with state and federal guidelines and take compliance seriously in every aspect of my work. I value work-life balance and prioritize my family while continuing to build a stable and meaningful career. I am authorized to work in the United States and am willing to relocate anywhere. ## Professional area ### [Customer Support](https://jobicy.com/resume-category/supporting.md)[Management & Operations](https://jobicy.com/resume-category/management.md)[Sales](https://jobicy.com/resume-category/sales.md)[Web Analyst](https://jobicy.com/resume-category/web-strategy.md)[Writing & Content Creation](https://jobicy.com/resume-category/writing.md) ## Skills ### [Adaptability](https://jobicy.com/resume-skill/adaptability.md)[Communication skills](https://jobicy.com/resume-skill/communication-skills.md)[Compliance](https://jobicy.com/resume-skill/compliance.md)[Customer Retention](https://jobicy.com/resume-skill/customer-retention.md)[Customer Service](https://jobicy.com/resume-skill/customer-service.md)[Mentoring](https://jobicy.com/resume-skill/mentoring.md)[Microsoft Office](https://jobicy.com/resume-skill/microsoft-office.md)[Problem Solving](https://jobicy.com/resume-skill/problem-solving.md)[Process Improvement](https://jobicy.com/resume-skill/process-improvement.md)[Rapport building](https://jobicy.com/resume-skill/rapport-building.md)[Reporting](https://jobicy.com/resume-skill/reporting.md)[Sales](https://jobicy.com/resume-skill/sales.md)[Training](https://jobicy.com/resume-skill/training.md) ## Education Aug 2019 - Feb 2020 Psychology @ Southern New Hampshire University University studies completed remotely. Jan 2016 - Oct 2016 Medical Billing and Coding @ Ultimate Medical Academy-Tampa College program completed remotely. May 2014 - Jun 2015 Business Management @ University of Phoenix-Online Campus University studies completed remotely. Jan 2009 - Apr 2009 GED @ Southwestern Oregon Community College Completed in Coos Bay, Oregon. ## Experience Aug 2016 - Oct 2025 Licensed Insurance Sales Professional @ Allstate Worked remotely in insurance sales, handling inbound and outbound calls, adjusting communication to customer needs, educating customers on products, writing new policies, bundling, managing escalations and de-escalations, mentoring new hires, supporting team leaders, running reports, and contributing to quality control and process improvements. ## Recommend this talent ## Related resumes * [![Photo](https://jobicy.com/react/themes/app/images/candidate.png) Fire Safety Advisor / Fire Safety Inspecting OfficerUnited KingdomI am a dynamic Fire Safety Advisor and Fire Safety Inspecting Officer with strong expertise in risk management, compliance, and operational standards. 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