# Customer Service Associate Location[United States](https://jobicy.com/resume-region/united-states.md)Rate, USD Not specifiedWork schedule Full Time, Links Language skills EnglishAvailable for Hire Yes [Hire me](#resume-dialog) Save Log in to save ## About me I am an entry-level web developer and customer service professional with more than 20 years of experience helping people, solving problems, and keeping operations running smoothly. I bring a strong work ethic, clear communication, and a genuine focus on creating positive experiences for both customers and teammates. I am currently building my web development skills through LaunchCode and have also completed The Web Developer Bootcamp 2021. My technical background includes Java, JavaScript, React, TypeScript, Express.js, MongoDB, MySQL, RESTful APIs, Git, and front-end development. Alongside my technical training, I have a long history in hospitality roles such as barista, server, bartender, and front-of-house team member. These roles strengthened my multitasking, teamwork, customer communication, and problem-solving abilities in fast-paced environments. I have worked in a variety of customer-facing settings where accuracy, speed, and professionalism were essential. I am comfortable handling orders, resolving issues, supporting coworkers, and adapting quickly to new procedures and expectations. My background also includes experience with office tasks, data entry, typing, proofreading, and general computer use. I am detail-oriented, organized, and eager to continue learning while contributing to a collaborative team. I am authorized to work in the United States and am looking for an opportunity where I can combine my customer service experience with my growing web development skills. I value reliability, adaptability, and continuous improvement in every role I take on. ## Professional area ### [Customer Support](https://jobicy.com/resume-category/supporting.md)[Developer & Engineer](https://jobicy.com/resume-category/dev.md)[Management & Operations](https://jobicy.com/resume-category/management.md) ## Skills ### [Adaptability](https://jobicy.com/resume-skill/adaptability.md)[Collaboration](https://jobicy.com/resume-skill/collaboration.md)[Communication skills](https://jobicy.com/resume-skill/communication-skills.md)[Computer literacy](https://jobicy.com/resume-skill/computer-literacy.md)[CSS](https://jobicy.com/resume-skill/css.md)[Customer Service](https://jobicy.com/resume-skill/customer-service.md)[Data Entry](https://jobicy.com/resume-skill/data-entry.md)[Express.js](https://jobicy.com/resume-skill/express-js.md)[Full Stack Development](https://jobicy.com/resume-skill/full-stack-development.md)[Git](https://jobicy.com/resume-skill/git.md)[Google Suite](https://jobicy.com/resume-skill/google-suite.md)[HTML](https://jobicy.com/resume-skill/html.md)[Java](https://jobicy.com/resume-skill/java.md)[JavaScript](https://jobicy.com/resume-skill/javascript.md)[Mentoring](https://jobicy.com/resume-skill/mentoring.md)[Microsoft Office](https://jobicy.com/resume-skill/microsoft-office.md)[MongoDB](https://jobicy.com/resume-skill/mongodb.md)[MySQL](https://jobicy.com/resume-skill/mysql.md)[Organizational Skills](https://jobicy.com/resume-skill/organizational-skills.md)[Problem Solving](https://jobicy.com/resume-skill/problem-solving.md)[Proof Reading](https://jobicy.com/resume-skill/proofreading.md)[React](https://jobicy.com/resume-skill/react.md)[RESTful API](https://jobicy.com/resume-skill/restful-api.md)[Teamwork](https://jobicy.com/resume-skill/teamwork.md)[Time Management](https://jobicy.com/resume-skill/time-management.md)[Training](https://jobicy.com/resume-skill/training.md)[TypeScript](https://jobicy.com/resume-skill/typescript.md)[Typing](https://jobicy.com/resume-skill/typing.md)[Upselling](https://jobicy.com/resume-skill/upselling.md) ## Education Jun 2024 - Present Graduate, Web Development @ LaunchCode Remote web development program in progress. 2020 - 2021 Certificate of Completion, Web Development @ The Web Developer Bootcamp 2021 by Colt Steele Completed online bootcamp focused on HTML, CSS, JavaScript, and full-stack web development. Aug 2005 - Mar 2006 Fine Arts @ St. Louis Community College - Meramec Aug 2004 - May 2005 General Studies @ Mineral Area College Returned to take a couple of classes during spring 2010. Aug 1999 - May 2004 High School Diploma @ Farmington High School ## Experience Jun 2022 - Present Barista @ Living Room Coffee & Kitchen Prepare coffee and tea drinks, ensure positive guest experiences, assist coworkers, and maintain stock of supplies and goods. Sep 2021 - Jun 2022 Front of House @ Yolklore Helped operate the front of house, processed orders accurately, and communicated clearly with management and team members. Jun 2019 - Jul 2020 Server/Bartender @ Layla Prepared craft cocktails, expanded menu knowledge, and supported smooth service during busy shifts. Mar 2019 - Jun 2019 Crew Member @ Seoul Taco Completed prep work, trained incoming staff, assisted guests at the register, and maintained order accuracy and quality. Jun 2018 - Mar 2019 Server/Bartender/Barista @ The Wolf Cafe Handled fast-paced multitasking, resolved customer and staff issues, practiced safe food handling, and operated espresso equipment. May 2016 - Jul 2018 Server/Bartender/Barista @ Cafe Berlin Made espresso drinks and cocktails, mentored new staff, managed drawers and credit payments, and handled supplier checks and complaints. Aug 2010 - Apr 2017 Server/Service Assistant @ Flat Branch Pub and Brewing Developed customer service skills, used POS systems, split checks, learned craft beer and brewing, and was promoted to server. ## Recommend this talent ## Related resumes * [![Photo](https://jobicy.com/react/themes/app/images/candidate.png) AI/ML EngineerUnited StatesI am an AI/ML Engineer with 5+ years of experience building and deploying production-scale machine learning systems. 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