# Administrative and Client Services Professional

Location[United States](https://jobicy.com/resume-region/united-states.md)Rate, USD Not specifiedWork schedule Full Time, Links—Language skills EnglishAvailable for Hire Yes [Hire me](#resume-dialog)

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## About me

I am an administrative and client services professional with more than 7 years of experience supporting clients, coordinating logistics, and managing complex schedules in fast-paced environments. I am trusted to handle confidential information, solve problems independently, and keep daily operations running smoothly.

I currently work as a Private Family Household Manager and Nanny, where I oversee household operations, coordinate calendars, manage transportation and activities, and communicate with parents, teachers, therapists, and coaches. I also provide individualized support for a child with autism and help maintain structured routines.

In addition, I have been an Independent Travel Advisor with Purely Luxe Vacations since 2019. In this role, I plan customized domestic and international vacations, manage complete travel arrangements, coordinate group and individual travel, and maintain strong client relationships through proactive communication and personalized service.

My background also includes experience as a Registered Behavior Technician, where I provided ABA therapy, collected behavioral data, and collaborated with families and clinical teams. These roles strengthened my ability to work with diverse people, follow detailed processes, and support individualized goals.

I am highly organized, adaptable, and focused on delivering excellent customer service. My strengths include executive support, calendar management, travel coordination, operations support, communication, and confidentiality.

I am also comfortable using Microsoft Office, Google Workspace, CRM tools, travel systems, Canva, Adobe Acrobat, Zoom, and social media platforms such as TikTok, Facebook, and Instagram. I enjoy combining administrative skills, client care, and digital communication to create efficient and positive experiences.

## Professional area

### [Admin & Virtual Assistant](https://jobicy.com/resume-category/admin.md)[Customer Support](https://jobicy.com/resume-category/supporting.md)[Management & Operations](https://jobicy.com/resume-category/management.md)[Marketing](https://jobicy.com/resume-category/marketing.md)

## Skills

### [Adaptability](https://jobicy.com/resume-skill/adaptability.md)[Canva](https://jobicy.com/resume-skill/canva.md)[Client Relations](https://jobicy.com/resume-skill/client-relations.md)[CRM Management](https://jobicy.com/resume-skill/crm-management.md)[Customer Service](https://jobicy.com/resume-skill/customer-service.md)[Data Entry](https://jobicy.com/resume-skill/data-entry.md)[Event Planning](https://jobicy.com/resume-skill/event-planning.md)[Google Workspace](https://jobicy.com/resume-skill/google-workspace.md)[Marketing](https://jobicy.com/resume-skill/marketing.md)[Microsoft Office](https://jobicy.com/resume-skill/microsoft-office.md)[Organization](https://jobicy.com/resume-skill/organization.md)[Problem Resolution](https://jobicy.com/resume-skill/problem-resolution.md)[Problem Solving](https://jobicy.com/resume-skill/problem-solving.md)[Relationship Building](https://jobicy.com/resume-skill/relationship-building.md)[Scheduling](https://jobicy.com/resume-skill/scheduling.md)[Time Management](https://jobicy.com/resume-skill/time-management.md)[Zoom](https://jobicy.com/resume-skill/zoom.md)

## Education

Mar 2025  Bachelor of Science in Psychology, Specialization in Applied Behavior Analysis  @  Capella University

## Experience

Jan 2023 - Present  Household Manager / Nanny  @  Private Family Household

Oversee daily household operations, care for three children, coordinate complex family calendars, manage transportation and activities, communicate with parents and professionals, handle purchasing and errands, support a child with autism, and maintain strict confidentiality.

2019 - Present  Independent Travel Advisor  @  Purely Luxe Vacations

Plan customized domestic and international vacations, manage complete travel arrangements, coordinate individual and group travel, maintain client relationships, create social media content, and use CRM and reservation systems to organize itineraries and resolve travel issues.

Jan 2019 - Sep 2020  Registered Behavior Technician  @  Chase Behavior Solutions

Provided ABA therapy to children ages 3-12, collected and documented behavioral data, and collaborated with families and clinical teams to support individualized treatment goals.

Sep 2020 - Jan 2023  Registered Behavior Technician / Student Analyst  @  Positive Behavior Supports

Provided in-home and community-based ABA therapy to children ages 3-14, assisted BCBAs with assessments and behavior intervention plans, maintained detailed documentation, and collaborated with multidisciplinary teams.

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