# Senior Product Designer Location[United States](https://jobicy.com/resume-region/united-states.md)Rate, USD Not specifiedWork schedule Full Time, Links Language skills EnglishAvailable for Hire Yes [Hire me](#resume-dialog) Save Log in to save ## About me I am a senior product designer and UX architect with more than 10 years of experience creating end-to-end digital experiences across healthcare, SaaS, and enterprise environments. I specialize in turning ambiguous problems into intuitive user experiences through research, systems thinking, and close collaboration with cross-functional teams. I have led major UX initiatives for large-scale platforms, including enterprise portal migrations and the development of scalable design systems. My work has focused on improving usability, navigation, accessibility, and performance while ensuring consistency across complex product ecosystems. In my recent role with TCS and Kaiser Permanente, I contributed to the migration of an enterprise portal from WordPress to ServiceNow. I established and evolved a modular design system, built custom UI components with AngularJS, and led UX strategy, wireframing, and high-fidelity prototyping in Figma. Earlier in my career, I served as Manager of Creative Services and Creative Director at Marketo (Adobe), where I shaped the visual and experiential direction for B2B products, campaigns, and client engagements. I also built repeatable processes, mentored designers and developers, and helped teams deliver more efficiently and consistently. I also bring a strong interest in AI and emerging technologies. I integrate AI tools and generative workflows into UX and creative processes, and I have applied prompt engineering, multi-agent workflows, retrieval-based systems, and structured outputs to improve digital experiences and content exploration. My background combines design leadership, technical fluency, and human-centered thinking. I am especially focused on building scalable, accessible, and thoughtful product experiences that align business goals with user needs. ## Professional area ### [Design & Media](https://jobicy.com/resume-category/design-multimedia.md)[Developer & Engineer](https://jobicy.com/resume-category/dev.md)[Management & Operations](https://jobicy.com/resume-category/management.md) ## Skills ### [AngularJS](https://jobicy.com/resume-skill/angularjs.md)[Consulting](https://jobicy.com/resume-skill/consulting.md)[Content Strategy](https://jobicy.com/resume-skill/content-strategy.md)[CSS](https://jobicy.com/resume-skill/css.md)[Figma](https://jobicy.com/resume-skill/figma.md)[HTML](https://jobicy.com/resume-skill/html.md)[Information Architecture](https://jobicy.com/resume-skill/information-architecture.md)[JavaScript](https://jobicy.com/resume-skill/javascript.md)[Jira](https://jobicy.com/resume-skill/jira.md)[Mailchimp](https://jobicy.com/resume-skill/mailchimp.md)[Miro](https://jobicy.com/resume-skill/miro.md)[Project Management](https://jobicy.com/resume-skill/project-management.md)[Python](https://jobicy.com/resume-skill/python.md)[Reporting](https://jobicy.com/resume-skill/reporting.md)[Team Leadership](https://jobicy.com/resume-skill/team-leadership.md)[Usability Testing](https://jobicy.com/resume-skill/usability-testing.md)[WordPress](https://jobicy.com/resume-skill/wordpress.md) ## Education May 2005 Bachelor of Arts in Journalism (Photojournalism & Online Media Focus) @ San Francisco State University ## Experience Jan 2019 - Jun 2025 Senior UX Architect / Product Designer @ TCS / Kaiser Permanente Played a key role in the enterprise UX migration of Kaiser Permanente’s portal from WordPress to ServiceNow. Established and evolved a modular, on-brand design system. Built custom UI components using AngularJS. Led UX strategy, wireframing, and high-fidelity prototyping in Figma. Facilitated cross-functional design thinking workshops and partnered with IT and platform stakeholders on accessibility, scalability, and design system governance. Jul 2010 - Jan 2018 Manager, Creative Services / Creative Director @ Marketo (Adobe) Established and led the Creative Services team within Professional Services. Served as creative lead in pre-sales and client strategy conversations. Directed end-to-end creative and technical execution of websites, microsites, and email campaigns. Built repeatable processes and reusable assets. Managed and mentored designers and developers. 2007 - 2010 UX Designer & Developer @ Granicus Led client design reviews, user research, and delivered end-to-end UX solutions 2006 - 2007 Web Designer / Photographer @ 7x7 Magazine Created interactive multimedia content and original photography for editorial features ## Recommend this talent ## Related resumes * [![Photo](https://jobicy.com/react/themes/app/images/candidate.png) Customer Operations AssociateCanadaI am a customer operations and customer support professional with more than 6 years of experience helping customers across insurance, transportation, and retail environments. I have built my career around…](https://jobicy.com/cv/id148584.md) * [![Photo](https://jobicy.com/react/themes/app/images/candidate.png) HR SpecialistChinaI am an HR professional with a strong focus on compensation, performance management, and organizational development. I have experience handling payroll operations, labor cost analysis, incentive design, and compensation system…](https://jobicy.com/cv/id148583.md) * [![Photo](https://jobicy.com/react/themes/app/images/candidate.png) Customer Service & Administrative ProfessionalUnited StatesI am a results-driven customer service and administrative professional with more than 10 years of experience supporting clients, teams, and operations in fast-paced environments. I have built my career around…](https://jobicy.com/cv/id148581.md) * [![Photo](https://jobicy.com/react/themes/app/images/candidate.png) Road Safety CoordinatorUnited Arab EmiratesI am a Road Safety Coordinator with over 12 years of progressive experience in logistics, transportation, and safety management, with a strong focus on road safety in the Oil &…](https://jobicy.com/cv/id148582.md) * [![Photo](https://jobicy.com/react/themes/app/images/candidate.png) Administrative AssistantBrazilI am a technology professional with a technical background in IT and hands-on experience in technical support, computer maintenance, and system installation and configuration. I also have experience developing for…](https://jobicy.com/cv/id148579.md) [More Resumes](https://jobicy.com/talent.md) [Jobs](https://jobicy.com/jobs.md) [Talent](https://jobicy.com/talent.md) [Post a Job](https://jobicy.com/hire.md) [Post a Resume](https://jobicy.com/new-cv.md) [Add a Company](https://jobicy.com/add-company.md) [Set a Job Alert](https://jobicy.com/alerts.md) [Ask a Question](https://jobicy.com/q.md) [Salaries](https://jobicy.com/salaries.md) Menu