# Customer Support Representative Location[Georgia](https://jobicy.com/resume-region/georgia.md)Rate, USD Not specifiedWork schedule Full Time, Links—Language skills English, Georgian, RussianAvailable for Hire Yes Hire me Save Log in to save * ## About me I am a motivated professional with a solid foundation in customer support and administrative operations. I genuinely enjoy solving problems, managing client relationships, and constantly learning new technical skills to stay ahead. I currently combine hands-on experience in fast-paced environments with my ongoing Business Administration studies at Tbilisi State University. I focus on applying academic concepts to real-world challenges and improving the way I support customers and teams. In my customer support role, I handle live chat and phone interactions, provide friendly and high-quality service, and make sure every customer issue is addressed carefully. I also work with KYC verification and document review, which has strengthened my attention to detail and compliance awareness. I take ownership of complex cases and stay with them until they are resolved. I am comfortable working in busy environments, staying organized, and keeping accurate records of every conversation and case I manage. Previously, I worked in sales and administrative support, where I reached out to potential clients, maintained business relationships, and helped keep office operations running smoothly. I managed invoices, prepared documentation, and coordinated communication between office staff and construction teams. I bring a mix of customer service, administrative coordination, sales support, and technical skills. I am especially comfortable with SQL, Oracle Database, and Microsoft Excel, and I am currently expanding my knowledge of C#. ## Professional area ### [Admin & Virtual Assistant](https://jobicy.com/resume-category/admin.md)[Customer Support](https://jobicy.com/resume-category/supporting.md)[Management & Operations](https://jobicy.com/resume-category/management.md)[Sales](https://jobicy.com/resume-category/sales.md) ## Skills ### [Account Management](https://jobicy.com/resume-skill/account-management.md)[Business Administration](https://jobicy.com/resume-skill/business-administration.md)[Client Relationship Management](https://jobicy.com/resume-skill/client-relationship-management.md)[Communication](https://jobicy.com/resume-skill/communication.md)[Compliance](https://jobicy.com/resume-skill/compliance.md)[Customer Support](https://jobicy.com/resume-skill/customer-support.md)[Data Entry](https://jobicy.com/resume-skill/data-entry.md)[Lead Generation](https://jobicy.com/resume-skill/lead-generation.md)[Office Administration](https://jobicy.com/resume-skill/office-administration.md)[Oracle Database](https://jobicy.com/resume-skill/oracle-database.md)[Phone Support](https://jobicy.com/resume-skill/phone-support.md)[Problem Solving](https://jobicy.com/resume-skill/problem-solving.md)[SQL](https://jobicy.com/resume-skill/sql.md) ## Education Ongoing Bachelor's in Business Administration @ Tbilisi State University Currently pursuing a bachelor’s degree focused on business administration. ## Experience Dec 2025 - Present Customer Support Representative @ Synchronic Provided friendly support through live chat and phone calls; handled KYC verification and document reviews; owned complex customer cases through resolution; maintained organized and accurate records. Dec 2024 - Dec 2025 Sales Manager / Administrative Assistant @ GeoSteel Reached out to potential clients, nurtured existing relationships, managed invoices and documentation, and coordinated communication between office staff and construction teams. ## Recommend this talent ## Related resumes [![Photo](https://jobicy.com/react/themes/app/images/candidate.png) Health Care AssistantUnited StatesI am a dedicated health care provider with 4 years of experience delivering compassionate home health care services. I am seeking a Health Care Assistant role where I can continue…](https://jobicy.com/cv/id148851.md) * [![Photo](https://jobicy.com/react/themes/app/images/candidate.png) People Operations LeaderCosta RicaI am a people-focused operations leader with more than 10 years of progressive experience in employee onboarding, interviewing, training, leadership, process improvement, and operational excellence. 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