# Technical & Customer Support Specialist Location[Spain](https://jobicy.com/resume-region/spain.md)Rate, USD Not specifiedWork schedule Full Time, Contract, Internship, Part Time, Temporary, Links Language skills English, Russian, Spanish, UkrainianAvailable for Hire Yes Hire me Save Log in to save * ## About me I am a quadrilingual support professional with hands-on experience in IT technical support and customer service. I am comfortable diagnosing hardware, software, and operating system issues, and I make a point of explaining solutions clearly to non-technical customers. I have practical experience working as an IT Technician and Customer Support intern, where I handled customer requests independently in Spanish and English. I supported users by diagnosing and resolving hardware, software, and driver issues. I also have experience setting up and configuring Windows systems, and I am familiar with troubleshooting workflows that involve both technical problem-solving and customer communication. I enjoy helping people understand fixes in a simple and reassuring way. In addition to support work, I am currently studying Multiplatform App Development (DAM), which gives me a stronger technical foundation. I am comfortable with Java, SQL, HTML, CSS, and JavaScript, and I understand technical products well. I speak Spanish, English, Russian, and Ukrainian, which helps me work effectively with diverse users and teams. I am especially interested in roles where communication, patience, and technical troubleshooting are equally important. I am currently looking for a part-time or flexible support role that fits alongside my studies. I am open to remote work and motivated to continue growing in technical support and IT-related environments. ## Professional area ### [Customer Support](https://jobicy.com/resume-category/supporting.md)[Developer & Engineer](https://jobicy.com/resume-category/dev.md)[Management & Operations](https://jobicy.com/resume-category/management.md) ## Skills ### [Communication](https://jobicy.com/resume-skill/communication.md)[CSS](https://jobicy.com/resume-skill/css.md)[Customer Service](https://jobicy.com/resume-skill/customer-service.md)[Customer Support](https://jobicy.com/resume-skill/customer-support.md)[Git](https://jobicy.com/resume-skill/git.md)[GitHub](https://jobicy.com/resume-skill/github.md)[Google Workspace](https://jobicy.com/resume-skill/google-workspace.md)[HTML](https://jobicy.com/resume-skill/html.md)[Java](https://jobicy.com/resume-skill/java.md)[JavaScript](https://jobicy.com/resume-skill/javascript.md)[Linux](https://jobicy.com/resume-skill/linux.md)[Microsoft Office](https://jobicy.com/resume-skill/microsoft-office.md)[Networking](https://jobicy.com/resume-skill/networking.md)[Problem Solving](https://jobicy.com/resume-skill/problem-solving.md)[SQL](https://jobicy.com/resume-skill/sql.md)[Technical Support](https://jobicy.com/resume-skill/technical-support.md)[Troubleshooting](https://jobicy.com/resume-skill/troubleshooting.md)[Windows OS](https://jobicy.com/resume-skill/windows.md) ## Education Sep 2025 - Present Grado Superior in Multiplatform App Development (DAM) @ IES Serpis Year 1: 8.8/10. Currently studying app development and technical subjects. Sep 2023 - Jun 2025 Grado Medio in Computer Systems & Networks @ IES Serpis Studied computer systems and networking in Valencia. ## Experience Mar 2025 - Jun 2025 IT Technician & Customer Support Intern @ APP Cabanyal Handled customer requests independently in Spanish and English. Diagnosed and resolved hardware, software, and driver issues. Set up and configured Windows systems. Explained fixes clearly to non-technical customers. Supported daily shop operations and assisted teammates with complex cases. ## Recommend this talent ## Related resumes [![Photo](https://jobicy.com/react/themes/app/images/candidate.png) Project ManagerUnited StatesI am a results-driven project manager with a strong track record of leading complex initiatives from planning through delivery. 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