# Customer Service Representative Location[Nigeria](https://jobicy.com/resume-region/nigeria.md)Rate, USD Not specifiedWork schedule Full Time, Links Language skills EnglishAvailable for Hire Yes Hire me Save Log in to save * ## About me I am an enthusiastic and customer-oriented professional with extensive experience in customer service, sales support, and client relations. I have built my career around helping customers, resolving complaints, and creating positive service experiences in fast-paced environments. I am skilled at handling inbound and outbound calls, managing email and chat support, and using digital tools to improve communication and customer satisfaction. I also bring strong problem-solving, active listening, and conflict-resolution abilities to every role I take on. In my recent roles, I have supported clients through buying and selling processes, answered inquiries, followed up consistently, and maintained strong relationships that contributed to repeat business and high satisfaction. I have also worked in sales and office support environments where accuracy, professionalism, and teamwork were essential. I have experience with customer data management, record keeping, documentation, and administrative support, which has helped me stay organized and efficient while serving customers. I am comfortable working with Microsoft Office Suite and other digital communication tools. My background also includes content creation and online engagement, where I responded to audience feedback, monitored performance metrics, and maintained a professional online presence. This has strengthened my communication skills and adaptability across different platforms. I hold a BSc in Statistics from the Federal University of Technology Owerri and additional diplomas in Communication Skills and Customer Service. I am fluent in English and open to both remote and onsite opportunities. I am eager to contribute my skills to a customer service representative role and support organizational growth. ## Professional area ### [Admin & Virtual Assistant](https://jobicy.com/resume-category/admin.md)[Customer Support](https://jobicy.com/resume-category/supporting.md)[Management & Operations](https://jobicy.com/resume-category/management.md)[Marketing](https://jobicy.com/resume-category/marketing.md)[Sales](https://jobicy.com/resume-category/sales.md) ## Skills ### [Active Listening](https://jobicy.com/resume-skill/active-listening.md)[Client Relations](https://jobicy.com/resume-skill/client-relations.md)[Conflict Resolution](https://jobicy.com/resume-skill/conflict-resolution.md)[Content Creation](https://jobicy.com/resume-skill/content-creation.md)[CRM Management](https://jobicy.com/resume-skill/crm-management.md)[Customer Retention](https://jobicy.com/resume-skill/customer-retention.md)[Customer Service](https://jobicy.com/resume-skill/customer-service.md)[Customer Support](https://jobicy.com/resume-skill/customer-support.md)[Data Entry](https://jobicy.com/resume-skill/data-entry.md)[Effective Communication](https://jobicy.com/resume-skill/effective-communication.md)[Lead Generation](https://jobicy.com/resume-skill/lead-generation.md)[Market Research](https://jobicy.com/resume-skill/market-research.md)[Office Administration](https://jobicy.com/resume-skill/office-administration.md)[Organization](https://jobicy.com/resume-skill/organization.md)[Problem Solving](https://jobicy.com/resume-skill/problem-solving.md)[Relationship Management](https://jobicy.com/resume-skill/relationship-management.md)[Social Media Management](https://jobicy.com/resume-skill/social-media-management.md)[Telephone Etiquette](https://jobicy.com/resume-skill/telephone-etiquette.md)[Time Management](https://jobicy.com/resume-skill/time-management.md)[Upselling](https://jobicy.com/resume-skill/upselling.md) ## Education 2013 - 2018 BSc in Statistics @ Federal University of Technology Owerri (FUTO) 2005 - 2011 WAEC Certificate @ Federal Government College Ijanikin, Lagos ## Experience Jan 2026 - Present Digital Content Creator @ Dyke Cinematic Movies (Storytelling Project) Developed engaging digital content while responding to audience feedback and inquiries across social media platforms; managed online engagement; used analytics and performance metrics to refine content delivery; maintained compliance with platform guidelines and copyright policies. Aug 2022 - Present CEO / Sales Executive @ Dyke Oleevarh Properties Provided personalized support to clients throughout the buying and selling process; maintained strong customer relationships; assisted with issue resolution and property information; conducted market research; coordinated documentation and administrative processes. Apr 2021 - Jul 2022 Sales Consultant/ Customer Support @ Platinum Cape Realtors Handled customer inquiries and guided clients through property options; built client relationships through communication and follow-up; supported office operations; assisted with marketing campaigns and customer outreach; resolved customer concerns professionally. Mar 2018 - Feb 2021 Sales/ Customer Service Representative @ Geotech Automobile Managed inbound customer calls; registered new customers and maintained records; responded to inquiries and resolved issues; promoted additional products and services through upselling; achieved performance targets while maintaining customer satisfaction. Jan 2012 - Mar 2013 Office Assistant @ Plantgeria Automobile Answered incoming calls and assisted customers, vendors, and visitors; managed filing and documentation; maintained records and correspondence; scheduled meetings and supported general office operations; assisted with customer-facing administrative duties. ## Recommend this talent ## Related resumes [![Photo](https://jobicy.com/react/themes/app/images/candidate.png) Marketing Operations / Localization / Content Coordination Candidate / Technical TranslatorArgentinaI am a result-oriented professional with more than 15 years of experience supporting international teams through project coordination, content adaptation, and high-precision bilingual workflows. 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