# Customer Support and Sales Professional Location[Romania](https://jobicy.com/resume-region/romania.md)Rate, USD Not specifiedWork schedule Full Time, Links Language skills Bulgarian, English, Romanian, RussianAvailable for Hire Yes Hire me Save Log in to save * ## About me I am a sociable and energetic professional with experience in customer service, entertainment, sales, and team coordination. I have worked with diverse groups of people and learned how to communicate effectively across different cultures, personalities, and expectations. My background includes call center work, prospecting, customer interaction, and entertainment services. Through these roles, I developed strong communication, persuasion, and problem-solving skills, and I became comfortable working in fast-paced environments with clear performance goals. I have also taken on leadership responsibilities, including team leader duties, training newer team members, assigning roles, and helping organize schedules and activities. These experiences strengthened my management abilities and taught me how to support both individual and team performance. In sales and business development settings, I learned how to ask discovery questions, identify opportunities, and maintain professional follow-up through calls and emails. I value teamwork, consistency, and the ability to adapt my approach depending on the situation and the person I am speaking with. My work in entertainment and hospitality taught me the importance of first impressions, customer satisfaction, and creating positive experiences. I understand how to make people feel welcome and how to represent a company in a friendly and professional way. I am comfortable working independently or as part of a team, and I take pride in being reliable, adaptable, and committed to completing my responsibilities. I am always eager to learn new things and improve my skills in any environment I join. ## Professional area ### [Customer Support](https://jobicy.com/resume-category/supporting.md)[Management & Operations](https://jobicy.com/resume-category/management.md)[Sales](https://jobicy.com/resume-category/sales.md) ## Skills ### [Account Management](https://jobicy.com/resume-skill/account-management.md)[Active Listening](https://jobicy.com/resume-skill/active-listening.md)[Adaptability](https://jobicy.com/resume-skill/adaptability.md)[Business Development](https://jobicy.com/resume-skill/business-development.md)[Client Relations](https://jobicy.com/resume-skill/client-relations.md)[Coaching](https://jobicy.com/resume-skill/coaching.md)[Communication](https://jobicy.com/resume-skill/communication.md)[Conflict Resolution](https://jobicy.com/resume-skill/conflict-resolution.md)[CRM](https://jobicy.com/resume-skill/crm.md)[Customer Retention](https://jobicy.com/resume-skill/customer-retention.md)[Customer Service](https://jobicy.com/resume-skill/customer-service.md)[Data Entry](https://jobicy.com/resume-skill/data-entry.md)[Interpersonal Skills](https://jobicy.com/resume-skill/interpersonal-skills.md)[Lead Generation](https://jobicy.com/resume-skill/lead-generation.md)[Leadership](https://jobicy.com/resume-skill/leadership.md)[Microsoft PowerPoint](https://jobicy.com/resume-skill/microsoft-powerpoint.md)[Microsoft Word](https://jobicy.com/resume-skill/microsoft-word.md)[Negotiating](https://jobicy.com/resume-skill/negotiation.md)[Organization](https://jobicy.com/resume-skill/organization.md)[People Management](https://jobicy.com/resume-skill/people-management.md)[Problem Solving](https://jobicy.com/resume-skill/problem-solving.md)[Prospecting](https://jobicy.com/resume-skill/prospecting.md)[Public Speaking](https://jobicy.com/resume-skill/public-speaking.md)[Relationship Building](https://jobicy.com/resume-skill/relationship-building.md)[Sales](https://jobicy.com/resume-skill/sales.md)[Scheduling](https://jobicy.com/resume-skill/scheduling.md)[Team Management](https://jobicy.com/resume-skill/team-management.md)[Teamwork](https://jobicy.com/resume-skill/teamwork.md)[Time Management](https://jobicy.com/resume-skill/time-management.md)[Training](https://jobicy.com/resume-skill/training.md) ## Education 2016 - 2020 High School Diploma @ Technical High School "Nicolae Dumitrescu" Cumpana Graduated from technical high school. 2020 Digital Skills Certificate @ Liceul Tehnologic Nicolae Dumitrescu Cumpana Certificate in Word, PowerPoint, and Excel. 2020 Language Competence Certificate @ Liceul Tehnologic Nicolae Dumitrescu Cumpana Certificate of language competence in English and Romanian. 2020 Bachelor's Degree @ Liceul Tehnologic Nicolae Dumitrescu Cumpana Bachelor’s degree acquired in the same year after high school graduation. ## Experience Nov 2020 - Mar 2023 Call Center / Customer Support / Sales / Trainer / Assistant Team Leader / Personal Trainer @ Computer Generated Solution (CGS) Worked on the Verizon project supporting customers, learning to work in a dynamic team, handling high-speed expectations, interacting with clients across the United States, and developing sales techniques. Later took on people-management responsibilities including trainer, assistant team leader, and personal trainer. Sep 2023 - Jul 2024 Prospecting / Sales / Business Development @ Veo [Dare Academy - NOZ] Called new companies, asked discovery questions, identified stock for resale opportunities, sent follow-up emails, exchanged stock information, and worked closely with team members in a collaborative sales environment. May 2012 - Jul 2014 Entertainment Staff / Team Leader @ Anim Inc. Provided entertainment services for hotels, led a team, assigned roles, created schedules, assisted with activities and shows, trained new members, and helped with recruitment. Jul 2020 - Aug 2022 Entertainment / Promotions @ Kiss F.M. Delivered music and live entertainment services for events and public venues, focusing on audience engagement and customer enjoyment. May 2018 - Sep 2020 Customer Service / Hospitality @ Aloha Beach Served customers at the beach bar and lounge area, greeted guests, promoted services, created offers, and focused on delivering a positive first impression and customer experience. ## Recommend this talent ## Related resumes [![Photo](https://jobicy.com/react/themes/app/images/candidate.png) Customer Success SpecialistUnited StatesI am a customer success, training, and application-support professional with a Bachelor of Applied Science in Applied Computing and firsthand higher-education learner experience using D2L/Brightspace through University of Arizona coursework….](https://jobicy.com/cv/id148954.md) * [![Photo](https://jobicy.com/react/themes/app/images/candidate.png) Sales ConsultantUnited StatesI am a sales professional with a consultative approach that focuses on building trust with clients. 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