# Customer Success Student Assistant Location[Portugal](https://jobicy.com/resume-region/portugal.md)Rate, USD Not specifiedWork schedule Full Time, Links Language skills English, PortugueseAvailable for Hire Yes Hire me Save Log in to save * ## About me I am a Portuguese economics student with a strong interest in international business, marketing, and customer success. Through my academic background and practical experiences, I have developed analytical thinking, communication skills, and a solid understanding of business operations. I have built a foundation in economics at the University of Minho, where I studied microeconomics, financial accounting, and data analysis. I also use tools such as Excel, R Studio, SPSS, and Canva to support reporting, visualization, and decision-making. My current role as a Customer Success Student Assistant at Formalize allows me to support Portuguese-speaking clients through onboarding, training, compliance guidance, and customer support. I also help with data migration, workflow optimization, and localization of content for the Portuguese market. Earlier, I participated in the Susilo Business + Ethics Case Competition at Boston University, where I prepared analytical reports and presentations focused on management, vision, and business ethics. This experience strengthened my teamwork, leadership, and problem-solving abilities. I have also been involved in student and civic initiatives, including the Financial Department Student Association and the European Parliament Ambassador School Programme. These experiences helped me develop responsibility, resilience, and a broader perspective on social impact and collaboration. I am fluent in Portuguese and English, and I enjoy working in multicultural environments where I can combine my international perspective with strong organizational and communication skills. I am eager to continue growing in roles related to customer success, business, marketing, and operations. ## Professional area ### [Customer Support](https://jobicy.com/resume-category/supporting.md)[Finance & Accounting](https://jobicy.com/resume-category/accounting-finance.md)[Management & Operations](https://jobicy.com/resume-category/management.md)[Marketing](https://jobicy.com/resume-category/marketing.md) ## Skills ### [Account Management](https://jobicy.com/resume-skill/account-management.md)[Business Analysis](https://jobicy.com/resume-skill/business-analysis.md)[Canva](https://jobicy.com/resume-skill/canva.md)[Communication](https://jobicy.com/resume-skill/communication.md)[Compliance](https://jobicy.com/resume-skill/compliance.md)[Content Creation](https://jobicy.com/resume-skill/content-creation.md)[Customer Success](https://jobicy.com/resume-skill/customer-success.md)[Customer Support](https://jobicy.com/resume-skill/customer-support.md)[Data Analysis](https://jobicy.com/resume-skill/data-analysis.md)[Financial Accounting](https://jobicy.com/resume-skill/financial-accounting.md)[GDPR](https://jobicy.com/resume-skill/gdpr.md)[Leadership](https://jobicy.com/resume-skill/leadership.md)[Marketing](https://jobicy.com/resume-skill/marketing.md)[Microsoft Excel](https://jobicy.com/resume-skill/excel.md)[Microsoft PowerPoint](https://jobicy.com/resume-skill/microsoft-powerpoint.md)[Problem Solving](https://jobicy.com/resume-skill/problem-solving.md)[Reporting](https://jobicy.com/resume-skill/reporting.md)[SPSS](https://jobicy.com/resume-skill/spss.md)[Strategic Thinking](https://jobicy.com/resume-skill/strategic-thinking.md)[Teamwork](https://jobicy.com/resume-skill/teamwork.md)[Training](https://jobicy.com/resume-skill/training.md)[Writing](https://jobicy.com/resume-skill/writing.md) ## Education Feb 2025 - Present Master in International Business and Marketing @ University of Southern Denmark Started a master’s program focused on international business and marketing; using SPSS to analyze data and identify market trends. Sep 2021 - Sep 2024 Bachelor in Economics @ University of Minho Studied microeconomics, financial accounting, Excel, R Studio, data manipulation, statistical analysis, and data visualization. Mar 2024 Excel I - Functions @ EEGENERATING SKILLS Course focused on organization and manipulation of data, mastery of functions and formulas, and data visualization. ## Experience Apr 2025 - Present Customer Success Student Assistant @ Formalize Support onboarding and ongoing success of Portuguese-speaking clients; conduct client video calls, training, and guidance on compliance, risk assessment, and GDPR processes; assist with data migration and workflow optimization; handle customer support tickets and collaborate with internal teams; translate and localize compliance and marketing content for the Portuguese market. Sep 2023 - Nov 2023 Internacional Competition Participant - Susilo Business + Ethics Case Competition @ Boston University Prepared analytical reports and presentations on management, vision, and business ethics; strengthened analysis, communication, teamwork, leadership, and innovation skills. Nov 2019 - Aug 2020 Financial Department Student Association Member @ Agrupamento de Escolas de Mondim de Basto Worked on management and problem resolution in a student association setting. Sep 2018 - Aug 2019 Member @ European Parliament Ambassador School Programme (EPAS) Participated in civic engagement and social impact activities. ## Recommend this talent ## Related resumes [![Photo](https://jobicy.com/react/themes/app/images/candidate.png) Microsoft 365 & Cloud IT SpecialistJapanI am a results-driven IT professional with more than 14 years of experience in Microsoft 365 administration, cloud infrastructure, and enterprise helpdesk support. 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