Strategy, quality, performance, continuous improvement

New Zealand
Rate, USD
$100 / hour
Work schedule
Contract, Full Time, Part Time,
Language skills
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About me

Visionary and innovative executive leader, with over 20 years’ experience across public and private sectors. Maintains a keen focus on driving business improvement, shaping long-term strategy and leveraging opportunity for shareholders, communities and key stakeholders. Pragmatic and clear leadership style, able to hold direct conversations with teams to motivate and challenge them, growing capability while embracing fun and delivering high performance.

Future focussed and strategic thinker whose value resides in identifying sector level opportunities and helping organisations deliver customer value through relentless quality improvement and operational excellence.

Professional area


2016 Post Graduate Diploma Management Studies @ University of Waikato, New Zealand
2017 Lean Practitioner Level 1a @ Lean Enterprise Research Centre, Cardiff Universoty, Wales
1991 to 1995 Bachelor of Education (Hons) with QTS @ University of Wales


January 2021 to present Technical Services and Continuous Improvement Manager @ Hexatronic NZ Ltd

Responsible for:
– Plant management,
– Continuous improvement,
– Quality management, and
– Innovation.

March 2019 to present Task Force Member (Independent Expert) @ United Nations Economic Commission for Europe

Providing independent thought leadership to a multi-national Task Force reviewing how to measure and communicate the value of official statistics (Unpaid role)

March 2020 to November 2020 Director, Organisation Strategy and Performance @ Stats NZ

Leading a high performing team to provide high-quality advice and guidance at corporate and business unit levels concerning:
– organisation strategy,
– planning,
– performance,
– reporting,
– accountability,
– risk,
– assurance,
– privacy, and
– business continuity.

October 2018 to March 2020 Principal Advisor, Organisation Strategy @ Stats NZ

Unleashing the power of data to change lives by steering our strategy at an organisational level.

July 2018 to September 2018 Business Process and Performance Manager @ New Zealand Parliament

Supporting the business to deliver high performing operational systems that support the needs of New Zealand Parliament.
– Business process flow (BPF) design
– Continuous improvement
– Business performance reporting
– Business continuity

November 2017 to July 2018 Senior Performance Auditor (Secondment) @ Office of the Auditor-General, New Zealand

Undertake performance audits of public entities on behalf of the Controller and Auditor-General. Review and assess operational practice against performance criteria and expectations.

August 2014 to July 2018 Principal Advisor, Quality and Performance @ Department of Corrections, New Zealand

Development of strategic quality systems, operational improvment mechanisms and tactical implementation of performance measurment tools for deployment across a workforce of 8,000 personnel.

January 2014 to July 14 Quality Mentor (Contract) @ Downer Engineering Ltd, New Zealand

Oversee infrastructure build quality for Next Generation Fibre installations and Utra-Fast Broadband networks.
– Continuous Improvement
– Technical standards
– Compliance
– Contractor management
– Technical training

December 2011 to December 2013 Regional Manager @ Civil Contractors Gederation NZ

 – In collaboration with key stakeholders, developed innovative strategy to support the economic sustainability of the civil construction industry, improving project outcomes and lowering cost

-Represented the industry to regulatory agencies, client groups and other industry stakeholder bodies to drive innovation and change within the sector

-Coached and mentored Federation members, providing them with commercial and business management advice spanning corporate structure, business models, operating decisions and HR matter

– Undertook a deep, operational-system review, analysing industry and market data and presenting findings and recommendations to authority bodies, to instil a focus on operational excellence

– Presented a significant piece of work to the Environment and Protection Agency, in relation to the Transmission Gully, involving construction-water management

August 2001 to November 2011 Various @ Telecom NZ/Chorus

National Lead for Network Protection and Emergency Event Management

National Manager, Demand Management

Commercial Supply Manager

Client Delivery Manager

Technical Service Specialist

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