Customer Service/Data Entry

Rate, USD
$15 / hour
Work schedule
Contract, Full Time, Part Time, Temporary,
Language skills
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About me

Homeschooling parent of two looking to return to the workforce. Hardworking, self-motivated critical thinker with years of experience assisting customers. Skilled at using technology, with quick and accurate data entry capabilities.

Professional area


Graduated 2014 Bachelors of Applied and Technical Studies @ Ohio University
Graduated 2010 Associate's degree: Website Design @ Sinclair Community College
Graduated 2010 Associate's degree: Computer Programming @ Sinclair Community College


08/2012 to current Homeschool Educator @ Self-employed

– Adapted teaching methods and instructional materials to meet students’ varying needs and interests while still adhering to state testing requirements.
– Communicated with staff members and teachers to design comprehensive and individualized plans to optimize student education.
– Utilized educational software to meet curriculum requirements as well as enhance learning.
– Graded homework, quizzes, classwork and exams to report on progress of student achievements.

04/2006 to 08/2012 Customer Service Lead @ Crown Packaging

– Assisted customer service manager with complaints and issues during times of department short staffing.
– Resolved customer service issues using company processes and policies and provided updates to customers.
– Reviewed associate performance to identify training needs.
– Created and updated ISO information as necessary.
– Entered and processed customer orders to be sent and processed by manufacturing floor.
– Updated databases as needed to pull correct information.

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