Virtual Assistant / Web developer

Location
Philippines
Rate, USD
$6 / hour
Work schedule
Full Time,
Language skills
English
Available for Hire
Yes
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About me

Hi, I’m Juan Paolo, a Friendly and professional customer service specialist with extensive experience resolving escalated customer complaints and issues. Strong interpersonal skills are proven through customer satisfaction and peer recognition awards. Creative problem solver who built a new customer retention program that increased customer loyalty by 20%. I’m super knowledgeable, creative, and intelligent. I’m at the cutting edge of my field and I’m quite skilled in all things business-related.


Professional area



Education

2003-2005 Computer Science (Graduated) @ AICS (Asian Institute of Computer Studies)

https://prnt.sc/rJd14-Daroa6


Experience

May 2008 – May 2012 Data Analyst @ American Data Exchange Corporation (ADEC)

https://prnt.sc/rJd14-Daroa6
https://prnt.sc/vc2KvH5DJW-j
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February 2013 – June 2015 Sales Representative @ Convergys Philippines Corp.(Concentrix)

https://prnt.sc/DRhHD0COs8cc
https://prnt.sc/k1pb75jU0Wf2
https://prnt.sc/EsGsDmkcCiuZ
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https://prnt.sc/EZP3lzj1tHvU

Sept 2015 - Feb 2016 Customer support @ Xerox Business Services Philippines, Inc.
June 2016 - Jan 2018 Customer support @ ANZ International (Wyoming, Michigan)
Jan 2018 - March 2022 Virtual Assistant @ Ebay UK and Amazon UK and Big commerce UK for office supplies (B2B account)
April - October 2022 Virtual Assistant/Socmed @ Eliteinsure

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