Product Manager

Rate, USD
$120 / hour
Work schedule
Contract, Full Time, Part Time,
Language skills
English
Available for Hire
Yes
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About me

Product Leader with 14+ years of experience in product development, UX & UI Design, and Operations across multiple industries, both B2C & B2B. Love agile methodologies, start-up environments, and leading people (10+ years)


Professional area



Education

03/2019-03/2020 MicroMasters @ Massachusetts Institute of Technology (MIT)

Studied Supply Chain Management

04/2011 - 04/2012 Master of Business Administration (MBA) @ Indian School of Business

Studied Marketing and Finance

08/2007-03/2009 Master of Science (MS) @ Johns Hopkins University

Studied Computer Science

05/2003 - 06/2007 Bachelor of Technology (B.Tech.) @ Delhi Technology University

Studied Computer Science


Experience

05/2022 - Ongoing Head of CX Products @ CARREFOUR

GCC retailer operating a chain of hypermarkets, groceries stores, and convenience stores in 12+ countries
– Leading a team of 7 product managers to transform Customer Experience (CX) and omnichannel product charter, including Inspiration & Discovery, Search, Checkout & Payments
– Drove Search Usage by 35% by implementing Personalization and AI

04/2019 - 05/2022 Head of Product Management & UX Design @ STYLI (LANDMARK GROUP)

One of the largest retail conglomerates in the world involved in apparel, footwear & home improvement
– Recruited a team of 6 to start product development work for Storefront (Mobile Apps & Web), Customer Support, First Mile & Last Mile Supply Chain & Seller Portal
– Launched the business operations across KSA and UAE in a short span of 6 months and achieved 1000+ daily orders

03/2015 - 04/2019 Director of Buyer Experience Platforms @ SNAPDEAL

India’s 3rd largest e-commerce company with yearly revenue of over $1.3 billion
– Boosted the conversion by 300% with growth hacks such as product feed, tabbed layouts, and social proofing
– Attained 22% Sales and 15% Orders uplift at the same burn rate by designing Pricing & Promotions systems to price 2 million products/day

05/2013 - 03/2015 Senior Product Manager @ PROPTIGER.COM

India’s largest online real-estate brokerage & classifieds firm
– Started a B2B model for the resale marketplace worth $1.5 million by designing Mobile App for Brokers and Lead Management Workflows
– Amplified the On-Site NPS Score by 20 points within one year using CRO


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