I’ve worked for valor global a 3rd party service as a customer service representative we worked with Hulu, Disney plus and espn and we assisted viewers over chat/ calls using 2 monitors, headset, tower etc provided. This was done remotely I assisted viewers with their questions and concerns with the streaming services. Performed ip and address overrides, email login resets, refunds, walkthrough steps with viewers, I used ad ons such as Salesforce and Flanders to make cases and ki articles attached stating the problem and steps taken to get resolution. Learned how to set up VPN, verbiage on proper way to speak to viewers and more.
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A highly accomplished Creative Designer with a proven track record in Apple’s sales enablement channel, I am eager to bring my exceptional design skills, professionalism, and work ethic.
Hard-working Medicine major currently attending Miami Dade College. Where my enthusiasm and collaborative spirit will be engaged in my workplace.
I am a dynamic and results-oriented professional with a strong background in project management, client success, and technical analysis. Holding a Bachelor of Arts and Science from the University of Ottawa.
As a Senior Digital Designer with a background working for mission-driven technology brands, I bring extensive experience delivering products and brand experiences to both local and international audiences. Advocating for users in every design experience, I employ a thoughtful approach to the design process that prioritizes communication and relationship-building.
With over 11 years of experience in the financial services industry, I am a driven and motivated branch manager who leads by example and inspires others to achieve their goals. I have a proven track record of delivering exceptional customer service, increasing branch profitability, and managing compliance and operations functions.
