Account Manager

Rate, USD
$16 / hour
Work schedule
Full Time,
Language skills
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About me

I am a hard working fast learner and am looking for full-time 40 hours week I have past remote experience for 2 years and also worked in an office for cable company as well

Professional area


2011 High school graduate @ Victor Valley Christian School

High school graduate


08/2021-03-2023 Account manager @ Discover

Remote job answered phone calls
Take calls helped with making payments
Running credit line increases
Transfer calls to right departments
Answer emails
Send new cards
Status as lost/stolen information
Used programs CRMA, Jabber, Actions, Orion

08/2015-04/2018 Dispatcher/router @ Spectrum

Dispatch all Technicians out of NorthEast Ohio
Answered phone calls from customers and or technicians
assist technicians in troubleshooting equipment (boxes,Internet,Coding,Phone)
Coding for customers services
answered emails for supervisors and or managers of the area
handled tickets for customer service
perform customer satisfaction by rescheduling or creating work orders
handled trouble calls and installations and SRO’s
know basic computer skills
(excel,Microsoft word,Arris,Icoms)

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