With seven years of experience in various customer service roles I have developed strong communication skills and the ability to quickly gauge customer needs and provide effective recommendations. I consistently adapt to seasonal demands and priorities, achieving company goals while maintaining exceptional customer service. My effective multitasking abilities allow me to simultaneously utilize sales, teamwork, and customer service skills. Additionally, I am experienced in training and onboarding new hires to improve overall team performance.
I am a self-motivated, reliable and professional with editing skills and attention to detail.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Resourceful Engineering Program professional with a strong emphasis on cloud security and integration. Proven experience in building and nurturing stakeholder relationships, leading diverse projects, and driving solutions that exceed client expectations.
In my first 3 months at Dupont Practice Management, I developed a system to take insurance claims rejections down from 151 to less than 15. This was sustainable and rejection numbers remain below 15 currently.
