Customer Service Support, Cold Caller, General VA, Appointment Setter

Location
Philippines
Rate, USD
$5 / hour
Work schedule
Full Time, Part Time,
Language skills
English
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About me

I have 18 moths of experience as customer service support handling telco account where in I answers customer inquiries, concerns and even processing their payments. I also have sales agent experience, where my job is to make sure the stocks are complete, and I also always do the inventory. Next job is being Outbound Sales agent and appointment setting in a solar panel company. My job is to call a customer, introduce the product, and pitch the benefits they can get from it. If the customer shows interest or says they want to try it, then I will set them up with an appointment with one of our closers. The last job experience that I had was as a cold caller for an insurance company. My job is first to make sure that the customers meet the standards that we have for age and the requirements of Medicare Parts A and B. If they meet the standards, that is when we offer the supplemental insurance. If they agree to the Supplemental insurance, that’s when we transfer them to a live licensed agent.




Education

06/2007 - 04/2012 Bachelor of Science in Physical Therapy @ De LaSalle Health Science Institute

Experience

02/2015 - 09/2016 Customer Service Support @ IQOR Inc
2017 - 2019 Sales Agent @ Sofia Food and Retail Store
09/2021 - 03/2022 Outbound Sales Agent/Appointment Setter @ Atticus Advisory Solution
06/2022 - 12/2022 Cold Caller @ Digitel Interactive

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