Virtual Assistant

Rate, USD
$28 / hour
Work schedule
Full Time, Contract, Part Time,
Language skills
English
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About me

Bachelor in Business Administration. Polyglot. Tech-savvy professional with the flexibility to work in both fast and slow-paced environments. I enjoy helping others in any way that I can, whether it’s by offering useful business management advice, managing schedules, arranging meetings, managing contact lists, handling emails, sending and designing newsletters, performing market research, identifying new business opportunities and providing customer service, etc.
Always ready to assist you in getting your projects off the ground. Adept in various software applications, filing systems, and office equipment. With several years of experience and my background as Content Writer, Social Media Manager and Administrative Assistant I will bring forth valuable experience, high quality organizational skills and a self-motivated drive to achieve excellence. Looking forward to develop myself professionally in different fields such as UX design Fin Tech.




Education

2017/2021 3.9 @ Universidad Nororiental Privada Gran Mariscal de Ayacucho UGMA

Experience

July 2022/June 2023 Facilities Services @ Kennesaw State University

-Taking care of buildings and grounds maintenance.
-Operating and maintaining custodial functions.
-Ensuring security and emergency preparedness procedures were implemented properly.
-Ensuring that the facility is clean and maintained according to company policy and procedures.
-Handled general accounting tasks, such as accounts payable, payroll, petty cash, and budgeting.

November 2021/May 2022 Assistant Manager @ Ver's Import Auto Repair

-Developed business and marketing plans for Insurance companies, adjusters and agencies.
-Assisted Mechanic Shop Manager with administrative tasks involving collision estimates and work in process.
-Closed out month-end reporting duties as assigned by General Office.
-Forecasted goals and objectives for the department and assists management in meeting them.
-Monitored the performance of all body shop metrics.
-Established and maintains good working relationships with insurance adjusters.
-Established and maintains good working relationships with customers to encourage repeat and referral business.
-Monitored daily productivity reports and corresponding payroll records.
-Followed up on parts department orders to ensure parts availability.
-Monitored progress and completion of vehicles in the shop and calls customers as necessary
-Monitored paper flow to ensure that all documents are accounted for, filled out completely and legibly, and filed or distributed to the appropriate parties.
-Prepared final billing for completed repair orders.

February 2020/July 2021 Office Manager @ Instituto de Lenguas Modernas Aplicadas

-Manage and maintain key relationships with staff and instructors
-Requires knowledge of a wide range of concepts, principles, and techniques of training combined with knowledge of language training programs in order to perform difficult and complex work assignments
-Recruit new language instructors/culture trainers using different methods on an as-needed basis and build relationships with language institute.
-Effectively lead and manage a team from diverse cultural backgrounds
-Coordinate class schedules and receive feedback from client for continuous improvement
-Ensure all class materials, training quality, and reporting requirements are met with the needs/requirements of our clients
-Be responsible for the overall program quality control and risk management
-Monitor instructor performance, including annual performance reviews and set instructor goals and objectives
-Comply with Client’s reporting requirement
-Control expenses within approved budget
-Follow the language instruction work instruction Completing other duties, as assigned

December 2018/ January 2021 Content Writer and Editor @ Fiverr

-Researched and created interesting content for a variety of blogs and social media platforms including TikTok, Wordpress, Facebook, LinkedIn, and Instagram.
-Worked one-on-one with high-value clients to understand their content needs and long-term goals.
-Developed content strategies to assure desired outcomes.
-Wrote informative, motivational, and creative articles.
-Created content that accurately reflected company ideals and offerings.

January 2019/February 2020 Front Desk Receptionist/Administrative Assistant @ Paramount Institute

-Answer student parent and visitor inquiries
-Answer phone calls transferring to proper department or taking a detailed message
-Draft documents to be used to distribute schools information
-Collect information from new students
-Maintain confidential student records input data and file appropriately
-Order supplies and curriculum needed for the classroom
-Communicated with teachers staff and students regarding school news and changes to the schedule or calendar

January 2019/February 2020 English as a Second Language (ESL) Tutor @ Paramount Institute

-Created lesson plans, including developing assignments, activities and projects, and scheduling special events.
-Teach 4 classes each day with an average of 20 students each, including beginner, intermediate and advanced levels.
-Use technology to develop interactive teaching activities while encouraging students to use English in their daily lives interactions with technology to increase proficiency
-Work with multi cultural students during planning period to help them catch up or tackle topics they are struggling with
-Develop four special events per year to help students showcase their newly acquired language skills
-Created an ESL newsletter with 1300 subscribers that came out monthly and provided fun information to encourage the practice of English outside the classroom


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