I have 10 year experience in Customer Service. I have worked in hospital and clinic setting as well as call center and remote. I have done everything from billing, medical billing, and scheduling. I have great work ethic, dependable, and learn new skills easily. I am currently working on my bachelor in psychology and counseling.
Currently pursuing this degree
• Load carts for lunch and dinner for the East and West Campus.
• Serve incarcerated individuals their lunch and dinner.
• Prep weekly special diet trays for individuals
• Deep clean areas after serving for next crews for morning shift.
• Pre-register patient for their emergency care.
• Process EMT Ambulance Billing.
• Take patients co-payments and update their insurance information.
• Use multiple software programs to complete my job
• Answer 100 plus calls a day to schedule doctors’ appointments and send provider messages.
• Call clinics for updates from patients’ calls and messages.
• Use 5 different software programs to notate calls.
• Handle calls for 4 different state clinics and surgeons
• Responsible for premium billing questions
• Work in a call center environment as well as work from home
• Worked with Medicare, Medicaid, Individual and Group insurance plans.
• Responded to inquires via telephone, email and written correspondence
As a multifaceted analyst and engineer with 7 years of experience in the intel and tech industries, I possess a diverse skill set that allows me to contribute to a wide range of technical projects.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
I am a dynamic and results-oriented professional with a strong background in project management, client success, and technical analysis. Holding a Bachelor of Arts and Science from the University of Ottawa.
With over 11 years of experience in the financial services industry, I am a driven and motivated branch manager who leads by example and inspires others to achieve their goals. I have a proven track record of delivering exceptional customer service, increasing branch profitability, and managing compliance and operations functions.
