Customer Service Billing Specialist

Rate, USD
$16 / hour
Work schedule
Full Time,
Language skills
English
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About me

I have 10 year experience in Customer Service. I have worked in hospital and clinic setting as well as call center and remote. I have done everything from billing, medical billing, and scheduling. I have great work ethic, dependable, and learn new skills easily. I am currently working on my bachelor in psychology and counseling.


Professional area



Education

8/2002-5/2003 Diploma @ Washburn Rural High
08/2022 Bachelor psychology-counseling @ Colorado Christian College

Currently pursuing this degree


Experience

Jan 2023/July 2023 Head Server @ Aramark

• Load carts for lunch and dinner for the East and West Campus.
• Serve incarcerated individuals their lunch and dinner.
• Prep weekly special diet trays for individuals
• Deep clean areas after serving for next crews for morning shift.

Oct 2021/Jan 2023 Er registration @ Lutheran health network

• Pre-register patient for their emergency care.
• Process EMT Ambulance Billing.
• Take patients co-payments and update their insurance information.
• Use multiple software programs to complete my job

Sept 2020/Oct 2021 Scheduler @ Support Services

• Answer 100 plus calls a day to schedule doctors’ appointments and send provider messages.
• Call clinics for updates from patients’ calls and messages.
• Use 5 different software programs to notate calls.
• Handle calls for 4 different state clinics and surgeons

Sep 2018/Aug 2020 Billing Associate @ Blue Cross Blue Shield | Eagan MN

• Responsible for premium billing questions
• Work in a call center environment as well as work from home

• Worked with Medicare, Medicaid, Individual and Group insurance plans.
• Responded to inquires via telephone, email and written correspondence


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