Customer Service Representative

Location
Canada
Rate, USD
Not specified
Work schedule
Full Time,
Language skills
English
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About me

I have 6 years of customer service skills and retail experience. I have 5 years of experience in email and chat support as well. I worked at CIBC in a call center, I have worked as a Personal Shopper and provided service through email and live chat.


Professional area



Education

2012-2014 Business and Retail @ George Brown College

I have a college diploma in Fashion Business Industry, it involved financial and business courses.

2016 Digital Marketing @ University of Toronto

Certificate program involved website analytics, website creation, content strategy, and many more.


Experience

2021-2023 Customer Service Representative @ CIBC

Call center responsibilities such as handling inbound and outbound calls and upselling products/services.

2019-2020 Personal Shopper @ The Healthy Butcher

Phone, email, chat support for high-end clientelle

2012-2014 Administrative Assistant @ Kintore College

Phone, email and chat support, website maintenance responsibilities


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