Customer Service

Rate, USD
Not specified
Work schedule
Full Time, Part Time,
Language skills
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About me

Friendly, knowledgeable Crew Trainer with 10 years of food handling and customer service experience. Outgoing and willing to go the extra mile. High proficiency in customer solving problems and communication.

Professional area


2002/2006 High School Diploma @ Long Beach Polytechnic High School


05/2021-11/2022 Crew Trainer @ McDonald's

Set a positive example for my teammates by providing high-quality, efficient service. Performed a variety of tasks with little supervision, such as inventory counting, waste, and food . Other employees were trained in customer service, food safety, and performance expectations. All customers were greeted with a smile, and I provided prompt and courteous service. Taught new team members how to follow proper procedures in all areas of the business.

06/2017-04/2023 Shift manager @ Burger King

Cleaned areas on a regular basis to ensure sanitary and safety standards, as well as to improve service flow. Ensured that proper portion sizes were followed and that high food quality standards were consistently met. Mentored staff on kitchen goals and daily work expectations and parameters. Taught employees proper cooking techniques, as well as safety rules and productivity strategies. In charge of balancing cash registers, reconciling transactions, and depositing the establishment’s earnings to the bank each [Timeframe]. Inspired employees to work at their highest levels of efficiency and quality. Developed and implemented policies to ensure customer satisfaction and uphold food safety standards.

02/2010 - 11/2017 Temp @ Prime Marketing Services

Picked products for specific routes according to pick sheets. Carefully packed products in appropriate-sized boxes to avoid shifting and damage during transportation. Accurately entered package information into the company’s computer system using excel. Kept my work areas tidy and clean to promote optimal productivity and safety standards.

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