Customer Service Rep-III

Rate, USD
Not specified
Work schedule
Full Time,
Language skills
English
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About me

• Serve as senior level account representative, training new employees, facilitating onboarding experiences, and performing as subject matter expert for team members
• Employ exceptional listening skills during customer retention calls to resolve customer issues and retain customer relationships
• Research and resolve customer issues through more than 300 emails daily and 50 live chats concerning accounting details, order entry as well as distributor and production questions
• Organize customer information and account data for business planning and customer service purposes


Professional area



Education

10/2010 College Diploma @ Hickey College

Administrative Assistant program completed

08/2017 Some Coursework Completed @ Lindenwood University

Human Resources Management program.


Experience

07/2014-present CSR @ Hunter Engineering

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