Highly motivated and customer-focused professional seeking to leverage exceptional communication and problem-solving skills to provide excellent service and enhance customer satisfaction in a dynamic and fast-paced environment.
Graduated with High Honors
Received Merit Scholar Award
Receive high number of outbound calls, qualify and transfer prospective customers to licensed Medicare
and Life Insurance agents, build rapport.
Conduct healthcare telephone surveys including reading scripts verbatim, accurately coding responses,
and entering and rating verbatim comments. Assist with other data entry projects as needed.
Recognized by upper management for highest KPI’s for the week.
Address customer concerns. Handle cash register. Ensure area stayed clean at all times. Load customers’
cars. Interact with customers on sales floor and cash register. Assist customers at self-check out.
Received recognition for high number of credit card sign ups.
Awarded Cashier of the Month 6 times.