Customer Service Representative

Rate, USD
Not specified
Work schedule
Contract, Full Time,
Language skills
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About me

Highly motivated and customer-focused professional seeking to leverage exceptional communication and problem-solving skills to provide excellent service and enhance customer satisfaction in a dynamic and fast-paced environment.

Professional area


August 2011-May 2015 HS Diploma @ North Point High School

Graduated with High Honors
Received Merit Scholar Award


January 2022-May 2023 Call Center Agent @ Digital Market Media

Receive high number of outbound calls, qualify and transfer prospective customers to licensed Medicare
and Life Insurance agents, build rapport.

Jan 2022-Dec 2022 Phone Survey Representative @ Press Ganey

Conduct healthcare telephone surveys including reading scripts verbatim, accurately coding responses,
and entering and rating verbatim comments. Assist with other data entry projects as needed.
Recognized by upper management for highest KPI’s for the week.

Nov 2015-Dec 2020 Cashier/Customer Service @ Home Depot

Address customer concerns. Handle cash register. Ensure area stayed clean at all times. Load customers’
cars. Interact with customers on sales floor and cash register. Assist customers at self-check out.
Received recognition for high number of credit card sign ups.
Awarded Cashier of the Month 6 times.

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