Highly motivated and customer-focused professional seeking to leverage exceptional communication and problem-solving skills to provide excellent service and enhance customer satisfaction in a dynamic and fast-paced environment.
Graduated with High Honors
Received Merit Scholar Award
Receive high number of outbound calls, qualify and transfer prospective customers to licensed Medicare
and Life Insurance agents, build rapport.
Conduct healthcare telephone surveys including reading scripts verbatim, accurately coding responses,
and entering and rating verbatim comments. Assist with other data entry projects as needed.
Recognized by upper management for highest KPI’s for the week.
Address customer concerns. Handle cash register. Ensure area stayed clean at all times. Load customers’
cars. Interact with customers on sales floor and cash register. Assist customers at self-check out.
Received recognition for high number of credit card sign ups.
Awarded Cashier of the Month 6 times.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
I am a dynamic and results-oriented professional with a strong background in project management, client success, and technical analysis. Holding a Bachelor of Arts and Science from the University of Ottawa.
With over 11 years of experience in the financial services industry, I am a driven and motivated branch manager who leads by example and inspires others to achieve their goals. I have a proven track record of delivering exceptional customer service, increasing branch profitability, and managing compliance and operations functions.
My name is Bebe Ibvisayi Lashley. I am an immigrant from Zimbabwe who has lived in the USA for 22 years.
