Experienced salesman who excels at relationship building, providing friendly thorough customer service to clients,
vendors, and fellow professionals. Skilled at problem solving, conflict resolution, and able to help encourage teamwork. Able to network with public vendors and organizations to create successful partnerships and relations. Problem solver with task management skills, organizational talents, and ability to contribute to the success of the organization and execution of a project.
Managed a $25 million dollar territory with several B2B accounts and growth accounts.
• Customer service duties and responsibilities generally include answering phone calls and emails, responding to customer questions and complaints, and walking customers through basic troubleshooting or setup processes.
• Coordinated ship date changes, backorders, changes to orders, and inventory management to dealers, customers, and sales team.
• Design, develop, and implement regular reports for various audiences including outside sales, management, production, shipping, and business partners.
• Provide expert knowledge on products, specs, and processes while developing meaningful relationships with dealers and acting as main point of contact for all project communications.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Resourceful Engineering Program professional with a strong emphasis on cloud security and integration. Proven experience in building and nurturing stakeholder relationships, leading diverse projects, and driving solutions that exceed client expectations.
In my first 3 months at Dupont Practice Management, I developed a system to take insurance claims rejections down from 151 to less than 15. This was sustainable and rejection numbers remain below 15 currently.
I am a dynamic and results-oriented professional with a strong background in project management, client success, and technical analysis. Holding a Bachelor of Arts and Science from the University of Ottawa.
