An excelling people focused development leader with over 10+ years of management experience. A leader with the quality to provide helpfulness to achieve. Proficient in communicating projects while holding accountability personally and for those guiding. Meticulous in detail when involving the development of others. A leader who exercises integrity, respect and honor. Specializing in team and leadership development, operational compliancy and brand diversity.
The user has not yet completed this section
Ability to lead multiple specialty businesses and balance delegates expertise in each department to effectively manage each teams department
Established a culture of ethical conduct, safety and compliance; lead to hold the team accountable to perform successfully Knowledgable of retail business fundamentals including; department sales trends, inventory management, guest shopping patterns and promotional strategies
Demostrated a commitment to diversity, equity, and inclusion through continuous team developmen, modeled inclusive behaviors and proactively managing biases
Supporting the leadership team in ensuring equitable experienc, strengthing inclusion acumen, and promoting a culture on inclusivity and belonging
Oversees 4 locations to implement individual business acumen awareness & opportunity within each store team. Proficient in creating 30/60/90 action plans. Following up with each Store Manager through bi-weekly touch bases. Skilled at maximizing associate output and overall store performance by analyzing metric levers and setting achievable benchmarks based on report evaluations and observations.
Aides stores with tools to surpass (% and $)LLY; setting new records over the last 4 Qtrs. Increased staffing retention by 80% by successful at recruiting & coaching quality staff. Offered three internal promotions through observational development.
Maintains brand compliancy on an operational and customer focused level.
Serve as store manager mentor to three peers outside of Cincinnati territory.
Surpassed LLY (% and $) metrics during decreased traffics due to pandemic from LY and TY. Maintained highest in volume ranking out of 20 stores from LY and TY.
Proficient knowledge in financial and budget management including P&L statements, stores audits, etc.
Implements social media strategies to attract diversity of age, race/ethnicity to the Cincinnati market. Saw an increase by 20% our sales to teens and preteens in 2020.
Building and maintaining appropriate rapport with team to maintain team morale.
Holding the team accountable to maintain awareness of business acumen through consistent coaching.
Constructing individual development plans for internal growth within roles.
Approved of four internal staff promotions within first 6 months.
Talent leader for the district: aiding tools for team development.
Developing district wide planning functions for future workload tasking: establishing strategy. Developing district-wide audit for compliancy reference.
Co-ran a high volume store of $4.7 million per year.
Served as talent leader in charge of recruitment, hiring and training. Developing leaders leaders in house and outside, including recruiting outside talent Store Leader promotion.
Hosted out of state store inventory along with coaching operational best practices.
Lead clientele outreach: hosting private shopping through customer rapport pre COVID and on. Traveled to opportunity stores using “coach to resolve” method, eliminating behaviors that weren’t beneficial. Partnered with DMs to establish development/action plans for underperforming leaders within the district.
Hosted new store openings throughout the Midwest. Leader of full merchandising and backroom set up production. Overseer for visual brand expectations.
Co-ran a high volume store of $4.7 million per year.
Served as talent leader in charge of recruitment, hiring and training. Developing leaders leaders in house and outside, including recruiting outside talent Store Leader promotion.
Hosted out of state store inventory along with coaching operational best practices.
Lead clientele outreach: hosting private shopping through customer rapport pre COVID and on. Traveled to opportunity stores using “coach to resolve” method, eliminating behaviors that weren’t beneficial. Partnered with DMs to establish development/action plans for underperforming leaders within the district.
Hosted new store openings throughout the Midwest.
I’m an energetic team player who enjoys helping people with tasks/projects to complete in a timely manner.
Hello! My name is Brandon – I’m a Customer Success professional with over 8 years of experience in customer-facing roles.
As a multifaceted analyst and engineer with 7 years of experience in the intel and tech industries, I possess a diverse skill set that allows me to contribute to a wide range of technical projects.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
