1.5+ Years of experience in specializing in customer outreach. Time management, efficiency and pushing for excellence are all daily goals of mine. I am an excellent manager of my time. I regularly post results at the top of my team and works well with my team consistently. Through my employment as a Contact Specialist, my skills as a problem solver have been fine tuned as well.
Completed Coding Bootcamp
Builds and collaborates with Enrollment Counselors and Directors of Enrollment to facilitate exemplary culture.
Trains and develops new hires in procedures and use of SalesForce to ensure they are up to the Wiley standard and comfortable with task load.
Acts as a liaison prospective for students to receive information about online programs from various colleges and universities.
Schedules appointments with our enrollment department.
Communicated with customers to ensure meeting them as quickly as possible.
Provided customers with suggestions to produce a more efficient delivery in the future.
Strategized a schedule to provide optimal revenue.
Prepared food at a very high-paced environment to meet customer as well as Chick-Fil-A standards.
Consistently collaborated with teammates in the back of house to ensure protocols were being followed.
Trained and developed new hires on procedure and high quality standards.
Maintained a five-star rating.
Communicated suggestions to guests in reference to local attractions and restaurants.
Anticipated guests needs for a more comfortable stay.
I am a Data Science Analyst.
I am a self-motivated, reliable and professional with editing skills and attention to detail.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Hard-working Medicine major currently attending Miami Dade College. Where my enthusiasm and collaborative spirit will be engaged in my workplace.
