I have a great deal of experience in multiple industries from retail, fitness, real estate, tech, government, content creation. So I have a wealth of knowledge and able to continue and learn and put my skill right to work.
• Generate retail sales by using my passion for cutting-edge technology and deliver exceptional customer service to each
on our customer and meeting them where they are.
• Offer a complete top-down sales solution to provide product insights and solution recommendations.
• Highly adept in troubleshooting, diagnostics, systems analysis and conflict resolution.
Evaluate automotive customer concerns while actively listening and documenting to promptly resolve concerns on a
• Research customer automotive concerns and analyze what financial assistance from Toyota I can provide to
customers, adding up over $60,000.
• Participate and lead team meetings and trainings for recent technology, product release and safety recall updates for
customer service team.
Managed all social media platforms and travel marketing material for trade-shows and meeting content.
• Interviewed ten facility managers and edited over 100 hours of videos to create content for LinkedIn and YouTube.
• Wrote marketing article and branding guides for all social media platforms (Twitter, Facebook, Instagram, LinkedIn).
• Built templates for LED screens to be displayed at conference meetings and trade shows that had over 1,000 clients in
attendance on a Bi-monthly basis.
Created social media templates and analyzed excel spreadsheets of market research to determine which specific
marketing strategy that catered to each target audience.
• Managed social media accounts to market reproductive and adolescent program to 600+ social media followers.
• Filmed and edited over 120 hours of video and picture content to advertise on various social media platforms
(Twitter, Facebook, Instagram, LinkedIn). Resulting in more community involvement and community leaders wanting
to be more involved with Fact Forward.
• Created and analyzed marketing campaigns that assisted with company seminars. Collected data to create excel
spreadsheets that displayed various market research of various potential College and University partners.