Office Assistant/ Remote MSD /Front Desk Receptionist

Rate, USD
$20 / hour
Work schedule
Full Time,
Language skills
English
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About me

I have a B.A. in television Film and Media studies and have accumulated enough credits in child development at Cal State Los Angeles. During my academic career, I also managed to acquire 5 years of work experience at Bright Kids Montessori Academy as the lead teacher. I have the privilege of working for Star View Community Center as an office assistant and MSD, where I learn valuable professional skills such as documentation abilities, taking calls to schedule appointments, coordinating with therapists and psychiatrists to support clients’ needs for documentation through EMR, and other instructional front desk techniques. Within the companies I had the privilege to be able to work remotely, through collaboration and the process of working together from different locations using digital platforms to achieve a specified goal the team has been able to thrive. Also working remotely has given me the chance to provide excellent customer service. In both my academic and professional life, my professors, peers, and supervisors consistently praised my work as diligent. Whether working on academic, extracurricular, or professional projects, I always like to apply my skills such as leadership, organizational, communication, documentation, remote management and amazing customer service.




Education

2014-2019 BA Television film and media studies @ California State University Los Angeles
2010-2014 High School Diploma @ El Monte High School

Experience

2023-Now Office Assistant/ Remote MSD /Front Desk Receptionist @ Star View Community Center

Manage phone calls, emails, faxes, physical and digital inquiries and respond in a timely fashion to documentation regarding the patients’ receiving services through the organization. I also work with EMR to do documentation daily, using such a platform to schedule/ reschedule appointments, coordinate with my team remotely to collect, verify, and audit required patient documentation. I also provide client service with my outstanding customer service.

2019-2020 Customer Service Representative @ Precision Connect

I support customers remotely by providing helpful information, answering questions, and responding to complaints. I assist customers with scheduling appointments for transportation. I help ensure that customers are satisfied with the service we were providing.

2017-2020 Lead Preschool Teacher @ Bright Kids Montessori Academy

My job duties would be general supervision and management of a class of 12 to 24 children between the ages of three to five.

2011-2014 Care Aid @ Tierra Del Sol

I also assisted in helping families with a family member with disabilities, showing them around the facility.

2021-2022 Warehouse Worker @ Best Formulations

I would advise to help assist machine operators, checking the quality of the product, completing documentation, operating machinery, and completing all assigned tasks.


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