I graduated from Arizona State University with a Digital Marketing degree. I currently live in Scottsdale Arizona and work for an Influencer Marketing Agency, and my main focus is on Customer Success and Campaign Management. I have been with this company for 3 years now and have learned a lot in terms of Customer Support and Digital Marketing. The Customer Support portion entails both on and off platform communication between clients. Ultimately I try to maintain satisfaction with our clients and help address any issues with them as they arise. I pride myself on quick responses to them as that helps maintain satisfaction between our users.
Studied Business Administration as well as played on the school’s basketball team.
Transferred to Arizona State due to Covid-19 and finished with a bachelors in Marketing.
As a customer success specialist I help with any issues that may arise on our platform and try to solve the problem to complete satisfaction and as quickly as possible. I use Zendesk to faciliate and organize these issues.
I also help manage digital marketing campaigns within our company and help contact brands and outsource to them.