Customer Success Specialist/Campaign Manager

Rate, USD
Not specified
Work schedule
Full Time, Contract, Part Time,
Language skills
English
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About me

I graduated from Arizona State University with a Digital Marketing degree. I currently live in Scottsdale Arizona and work for an Influencer Marketing Agency, and my main focus is on Customer Success and Campaign Management. I have been with this company for 3 years now and have learned a lot in terms of Customer Support and Digital Marketing. The Customer Support portion entails both on and off platform communication between clients. Ultimately I try to maintain satisfaction with our clients and help address any issues with them as they arise. I pride myself on quick responses to them as that helps maintain satisfaction between our users.




Education

August 2017/June 2019 Business Administration @ Chapman University

Studied Business Administration as well as played on the school’s basketball team.

August 2019/ June 2021 Marketing @ Arizona State University

Transferred to Arizona State due to Covid-19 and finished with a bachelors in Marketing.


Experience

December 2020 Customer Success Specialist/Campaign Manager @ Intellifluence

As a customer success specialist I help with any issues that may arise on our platform and try to solve the problem to complete satisfaction and as quickly as possible. I use Zendesk to faciliate and organize these issues.

I also help manage digital marketing campaigns within our company and help contact brands and outsource to them.


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