Business Management | Recruiter

• Achieved #1 volume store in the nation, surpassing business sales target by 116% and personal sales goal by 162%.
• Guided and coached store employees to improve work operations, sales, education, resulting in 90% employee retention rate.
• Created and managed staff schedules for team of 8 for optimal staffing.
• Retained highest self-generated revenue nationwide at 32%, fostering strong client relationships through follow ups and outreach.

• Reviewed resumes and credentials for appropriate skills, knowledge, and abilities in relation to the position requirements.
• Scheduled and followed up interviews, to place candidates into our hiring process.
• Ensured smooth and engaging new hire onboarding, promoting effective communication and successful integration into the organization.

• Streamlined floor operations and enhanced service levels through strategic delegation of tasks and responsibilities.
• Developed and trained store associates for improved sales performance and customer interaction.
• Analyzed financial statements and sales reports to identify opportunities for improving store performance and achieving goals.

• Proactively engaged customers, resulting in significant 27% increase in self-generated revenue through effective outreach and sales initiatives
• Successfully oversaw daily operations, including keyholder responsibilities and smooth coordination of shift changes, ensuring seamless and efficient store functioning.